Topstep Dashboard Jobs in Usa

Workfront System & Workflow Architect

Healthcare

$58.00 - $62.00 per hour

6 Month Contract

Monday–Friday, 8:00am–5:00pm

Hybrid Schedule

Dublin, Ohio

What You’ll Do:

Workfront Architecture & System Build

• Audit the current Workfront system used by eCommerce and Digital Marketing Operations teams
• Redesign Workfront architecture including portfolios, programs, teams, templates, tasks, and routing to support the eCommerce campaign lifecycle
• Build new templates that reflect real marketing and campaign workflows
• Create a modernized intake form with logic to ensure complete and actionable project submissions
• Configure automated workflows, routing, and approvals to reduce manual work and errors
• Embed SLA-driven timelines, dependencies, and cross-team handoffs into campaign workflows
• Partner with cross-functional teams including Client Services, Production, Design, Analytics, Content, Merchandising, and Segmentation to document current processes
• Develop standardized “Ways of Working” for eCommerce and digital marketing projects
• Identify inefficiencies, remove redundancies, and implement streamlined operational workflows
• Document processes through clear SOPs and operational documentation

Workfront Enhancements & Optimization:

• Evaluate unused or underutilized Workfront features and recommend enhancements that improve efficiency and align with business needs.
• Assess advanced capabilities and provide cost, impact, and strategic recommendations to support long-term Workfront scalability.

Reporting, Dashboards & Visibility:

• Build dashboards and reporting views that provide visibility into campaign timelines, workload, SLAs, and team capacity.
• Improve reporting accuracy and provide insights that support operational planning and decision-making.

Training, Documentation & Rollout:

• Develop training materials and lead rollout efforts to support adoption of new workflows, templates, and processes.
• Document governance standards, system updates, and operational guidelines.

Governance & Continuous Improvement:

• Establish governance models and audit frameworks to maintain system integrity and workflow consistency.
• Provide recommendations for long-term system improvements, ownership, and operational support.

What We’re Looking For:

• 3–7+ years of Workfront administration or workflow design experience
• Experience supporting eCommerce, digital marketing, creative production, or marketing operations teams
• Demonstrated expertise building Workfront templates, intake forms, routing logic, approvals, and dashboards
• Familiarity with Workfront enhancements, integrations, and advanced capabilities
• Strong documentation, training, and process improvement experience
• Ability to translate business requirements into scalable operational workflows
• Excellent cross-functional communication and collaboration skills
• Highly organized with strong analytical and process optimization abilities
• Experience with Lean, Six Sigma, or other process improvement methodologies

Apply Today!

Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.

About Dawson

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.

VP, Clinical Recruiting – Nashville, TN (Hybrid, but must live in Nashville area)

Korn Ferry has partnered with Cardiovascular Logistics (CVL) on a search for a VP, Clinical Recruiting in Nashville, TN. CVL is building an enterprise provider recruiting and workforce planning function, and they are looking for a VP of Clinical Recruiting to lead and scale this critical area. This is a senior, high‑impact role ideal for someone who thrives in building systems, leading high‑touch clinical recruiting, and driving measurable outcomes.

About the Role

The VP of Clinical Recruiting will design CVL’s recruiting operating system, lead physician and APP recruitment, and partner closely with physician leadership to ensure predictable, high‑quality hiring aligned with growth priorities. The role will build dashboards, workforce plans, KPIs, and a centralized recruiting team to support CVL’s multi‑market expansion.

What You’ll Do

• Lead enterprise physician and APP recruiting, serving as a primary closer for critical roles
• Build analytics, dashboards, KPIs, and a data‑driven recruiting infrastructure
• Deliver workforce planning and forecasting aligned to strategic markets and service lines
• Partner with Local Executive Boards and practice leadership to prioritize and accelerate hiring
• Build durable pipelines through outreach, conferences, fellowships, and referral programs
• Support staffing integration for new markets and M&A activity

What They’re Looking For

• 10+ years of healthcare provider recruitment - physician, APP, Cardiology, Oncology, Radiology, etc. strongly preferred
• 5+ years leading multi‑site or specialty‑based recruiting teams
• Proven success building scalable, metrics‑driven recruiting processes and systems
• Strong physician‑facing credibility and closing capability
• Analytical, data‑fluent, and comfortable partnering with BI/IT on dashboards
• Experience in workforce strategy, change management, and competitive‑market recruiting

SE: 510786393

The Human Resources Analyst (HR Analyst) works across all HR areas to support the efficient delivery of a variety of HR initiatives. The primary focus will be on reporting, creating dashboards and developing analytic tools to support data-driven decision making and continuous process improvement across the Human Resources function. Works under the direction of the HRIS Team Lead.

• Collaborate with Compensation, Benefits, Employee Health, HR Business Partners, Talent, and other HR stakeholders to understand key performance indicators or reporting requirements and translate them into meaningful analytics solutions.
• Develop and prepare visually compelling dashboards and presentations for senior management to provide insights into measures such as recruitment, retention, turnover and benefits, etc.
• Analyze HR data trends and metrics to identify areas for improvement and propose solutions.
• Design and implement data collection tools from HRIS systems to ensure data integrity and accuracy.
• Implement information management processes, guidelines and templates to ensure consistent and efficient information delivery.
• Train HR team members and MVHS managers on the use of HR reporting tools and dashboards.
• Participates in other HR initiatives including system upgrades, audits, and policy reviews. Support continuous improvement initiatives within HR.
• Perform related duties as assigned.

REQUIRED:

• Bachelor’s degree in Human Resources, Business Administration, Computer Science or a related field.
• 3 years of experience with reporting, analytics tools, and data analysis techniques.
• Strong analytical and problem solving skills, including the ability to interpret trends and recommend solutions.
• Highly proficient with databases, data manipulation and advanced Excel/Access functions.
• Ability to present complex information in a clear and concise manner.
• Ability to work well within a team and provide support to team members.
• High level of attention to detail and accuracy with a commitment to confidentiality and integrity.

PREFERRED:

• Experience with Lawson and SAP.
• Knowledge of Human Resources processes and operations.

Lead Enterprise Tooling Engineer — Tenant Inc.

Overview

Tenant Inc. is modernizing its enterprise tooling, automation, and visibility ecosystem to better support our engineering, operations, finance, sales, and customer support teams. The Lead Enterprise Tooling Engineer plays a critical role in this transformation by owning the strategy, architecture, and execution of integrations across Jira, Microsoft 365, HubSpot, Zendesk, Intuit Enterprise, ERP systems, and internal platforms. This role ensures that our business systems work together seamlessly, data flows reliably across the organization, and leaders have a unified view of operational performance.

By connecting enterprise tools with application telemetry and APM insights, this position enables a single source of truth for workflow health, customer impact, and cross-system reliability. The ideal candidate blends technical expertise with business acumen, ensuring that tooling investments directly support Tenant’s operational goals and modernization roadmap.

Key Responsibilities

Enterprise Tooling Architecture & Integration

• Design and maintain the integrations that connect our core business systems, ensuring information flows consistently across Jira, Microsoft 365, HubSpot, Zendesk, Intuit Enterprise, ERP platforms, and internal applications.

• Build automated workflows and API-driven processes that reduce manual effort, eliminate redundant work, and improve data accuracy.

• Lead the unification of identity, permissions, and user lifecycle management across enterprise tools to support operational efficiency and compliance.

• Oversee cross-platform data synchronization for contacts, leases, tickets, financial data, and operational workflows to ensure a consistent and reliable customer and business experience.

APM, Observability & Unified Visibility

• Integrate observability and APM platforms (OpenSearch, Prometheus, Grafana, New Relic, Catchpoint, CloudWatch, clickstream analytics) with enterprise systems to provide end-to-end visibility across the business.

• Connect system telemetry with business workflows—linking application performance to Jira issues, Zendesk tickets, HubSpot activities, and ERP events.

• Develop executive-ready dashboards that consolidate operational KPIs, workflow performance, integration health, and customer impact into a single pane of glass.

• Implement alerting and automated correlation to help teams identify issues faster and understand their business implications.

• Partner with DevOps and SRE to ensure observability data is actionable and accessible across the organization.

Workflow Automation & Process Optimization

• Design automated workflows that streamline processes across engineering, support, sales, finance, and operations.

• Build Jira workflows, dashboards, and governance structures that support predictable releases and cross-team alignment.

• Automate HubSpot → Jira → Zendesk → ERP workflows to reduce handoffs, shorten cycle times, and improve customer responsiveness.

• Partner with Finance to automate Intuit Enterprise and ERP processes such as invoicing, reconciliation, and reporting.

API Engineering & Custom Development

• Develop and maintain custom integrations, middleware, and internal tools that improve operational efficiency and reduce manual work.

• Implement reliable error handling, monitoring, and logging to ensure integrations remain stable and transparent.

• Ensure all integrations meet security, scalability, and compliance requirements.

Data Quality, Governance & Observability

• Establish data governance standards that ensure accuracy, consistency, and auditability across enterprise tools.

• Implement monitoring and alerting for integration health and workflow performance.

• Partner with Security and Compliance to maintain SOC2, PCI, and internal governance standards.

Cross-Functional Leadership & Collaboration

• Serve as the strategic and technical leader for enterprise tooling, automation, and observability initiatives.

• Partner with Engineering, Product, Support, Sales, Finance, and Operations to understand business needs and translate them into scalable solutions.

• Mentor engineers and administrators across Jira, HubSpot, Zendesk, and Microsoft 365.

• Promote best practices for automation, documentation, and cross-system reliability.

Operational Excellence

• Lead root cause analysis for integration and workflow issues, ensuring long-term solutions rather than short-term fixes.

• Reduce manual effort across departments through automation and improved tooling.

• Maintain clear documentation for integrations, workflows, and system dependencies.

• Evaluate new tools, vendors, and opportunities to improve operational efficiency and business outcomes.

Required Qualifications

• 7+ years in enterprise tooling, business systems engineering, DevOps, or integration engineering.

• Deep experience with APIs for Jira, Microsoft 365, PowerBI, HubSpot, Zendesk, and similar SaaS platforms.

• Hands-on experience with observability and APM platforms (OpenSearch, Prometheus, Grafana, New Relic, Catchpoint, CloudWatch, clickstream analytics).

• Strong scripting and automation skills (Python, Node.js, PowerShell).

• Experience designing workflow automation across multiple business systems.

• Strong understanding of identity management, SSO, and permission models.

• Experience with data governance, monitoring, and integration reliability.

• Proven ability to lead cross-functional initiatives and collaborate with business stakeholders.

Preferred Qualifications

• Experience with Intuit Enterprise, ERP systems, or financial system integrations.

• Background in multi-tenant SaaS environments.

• Experience improving customer experience through event-driven architectures (webhooks, queues, EventBridge, SNS/SQS).

• Familiarity with ETL pipelines, data warehousing, and analytics platforms.

• Experience supporting engineering release workflows and IT DevOps processes.

Success Indicators at Tenant Inc.

• A unified, executive-ready view of operational performance that connects APM telemetry, enterprise workflows, and business outcomes.

• Automated, reliable workflows across Jira, HubSpot, Zendesk, Microsoft 365, and ERP systems.

• Significant reduction in manual work across engineering, support, sales, and finance.

• Clean, consistent, and governed data across enterprise tools.

• Reliable integrations with clear dashboards, alerting, and business impact visibility.

• Strong cross-team alignment and measurable improvements in operational efficiency.

• A scalable, well-documented tooling architecture that supports Tenant’s modernization strategy.

#EnterpriseEngineering #BusinessSystems #ToolingEngineering #AutomationEngineering

#SystemsIntegration #APM #Observability

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

The Digital Revenue & Customer Experience Manager – Americas is a hands-on, managerial role responsible for defining, scaling, and governing Sika’s emerging digital revenue channel across the Americas Region reporting to the Digital Experience Director Americas together we will work on Sika’s digital transformation.

This role will help Sika America’s DX team enhance and elevate the existing digital revenue pipeline—already implemented across the region—ensuring its expansion, adoption, and continuous improvement across the region Americas. At the same time, the role is responsible for building the CX governance model for the region, defining the standards, KPIs, and methodologies that will shape how Sika serves and retains customers in a digital-first world.

This role defines the blueprint for how Sika grows, competes, and delivers value in a digital landscape offering the best customer experience.

• Lead and develop the Digital Sales & Revenue (DSR) and U.S. Customer Experience teams across North America and Latin America, ensuring regional alignment and performance.
  
  

• Own and scale the digital revenue channel in the Americas, accountable for adoption, results, process consistency, and cross-country coordination.
  
  

• Design and govern the end-to-end digital revenue workflow, from lead capture and qualification through routing, follow-up, and sales handover.
  
  

• Optimize and expand the digital revenue pipeline to improve conversion rates, revenue impact, and regional scalability.
  
  

• Ensure unified, high-quality operation of digital tools (e.g., Salesforce, Pardot/MCAE) with standardized data, rules, and performance measurement.
  
  

• Set and manage annual Digital Sourced Revenue targets, supported by regional dashboards tracking leads, pipeline, velocity, and revenue contribution.
  
  

• Establish and standardize the Customer Experience (CX) framework across the Americas, including KPIs such as NPS, CSAT, CES, response time, and resolution metrics.
  
  

• Integrate CX insights with digital revenue and service processes to enhance customer satisfaction and reduce friction across the full customer journey.
  
  

• Drive digital transformation and continuous improvement through automation, innovation, pilots, and adoption of new tools and methodologies.
  
  

• Lead multiple cross-functional, high-impact initiatives, translating regional insights into actionable plans with measurable business outcomes.
  
  

• Bachelor’s degree in Marketing, Business, Strategy, or a related field, with 5+ years of experience in digital revenue, lead management, CX, or commercial operations (preferably B2B/industrial).
  
  

• Strong hands-on expertise with Salesforce (lead/opportunity workflows, reporting, dashboards) and Pardot/MCAE.
  
  

• Proven experience leading regional or multi-country teams in complex business environments.
  
  

• Deep understanding of digital lead lifecycles, qualification frameworks, scoring models, and routing logic.
  
  

• Solid knowledge of CX methodologies and metrics (NPS, CSAT, CES), including building dashboards and scorecards.
  
  

• Ability to design, govern, and scale complex operational processes across multiple markets.
  
  

• Advanced analytical skills in pipeline performance, conversion metrics, revenue attribution, and SLA governance.
  
  

• Effective cross-functional leader, collaborating closely with Sales, Marketing, Customer Service, and IT.
  
  

• Strategic, adaptable, and self-driven leader with strong communication skills and the ability to influence without authority.
  
  

• B2B digital or distribution models, and familiarity with global Group Marketing structures, helpful.
  
  

• Spanish fluency a plus
  
  

Perks & Benefits

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

The HRIS Analyst II is responsible for the configuration, maintenance, optimization, and support of HR systems, with a primary focus on UKG, iCIMS, and related integrations. This role partners closely with HR, IT, and business stakeholders to ensure system integrity, data accuracy, compliance, and a seamless user experience.

Key Responsibilities

• Configure and maintain security roles, workflows, system rules, and validations across HRIS modules within UKG and integrated platforms
• Administer and support iCIMS, ensuring proper configuration, data flow, and integration with downstream systems
• Build, maintain, and enhance reports and dashboards within iCIMS to support recruiting operations and leadership reporting needs
• Troubleshoot and resolve integration issues between HR systems, third-party vendors, and internal applications
• Investigate and correct data discrepancies; lead error identification and remediation efforts
• Develop, maintain, and distribute custom reports, analytics, and scheduled dashboards for HR and business leaders
• Support system upgrades and release management activities, including feature testing, regression testing, and validation
• Collaborate with People Operations and IT to enhance self-service functionality and improve system efficiencies
• Maintain comprehensive business process documentation, system configuration guides, and standard operating procedures (SOPs)
• Support data privacy, security, and compliance initiatives, including SOX and GDPR audits
• Manage multiple projects simultaneously, balancing competing priorities in a fast-paced environment

Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience)
• 3–5+ years of progressive HRIS experience
• Hands-on experience administering UKG (UltiPro/UKG Pro) and iCIMS
• Demonstrated experience building and supporting system integrations (APIs, file feeds, middleware, SFTP, etc.)
• Strong reporting and analytics experience, including custom report development and dashboard creation within UKG and iCIMS
• Experience troubleshooting data issues and resolving integration errors
• Working knowledge of data privacy and compliance requirements (SOX, GDPR)
• Experience supporting system releases, testing cycles, and regression validation
• Strong project management and organizational skills with the ability to manage competing priorities
• Excellent analytical, problem-solving, and communication skills

CB&A Project Management is seeking an experienced Metrics Analyst to join our project controls team. In this role, you will be responsible for collecting, analyzing, and reporting on key project performance data across our portfolio of construction and industrial projects. You will transform raw project data into actionable insights that drive decision-making for internal leadership and external clients.

The ideal candidate brings a strong analytical mindset, a deep understanding of construction project metrics, and the ability to communicate complex data clearly through dashboards and reports.

Key Responsibilities

Project Cost & Budget Analysis

• Track and analyze project budgets, cost variances, and financial forecasts across active projects.
• Develop and maintain cost performance reports including cost-to-complete and estimate-at-completion analyses.
• Identify cost trends and anomalies and escalate budget risks to project managers and leadership.
• Support the preparation of monthly project financial summaries for client and internal review.

Schedule Performance Metrics

• Calculate and report on Earned Value Management (EVM) metrics including Schedule Performance Index (SPI), Cost Performance Index (CPI), and Estimate at Completion (EAC).
• Monitor schedule health across the project portfolio and flag at-risk milestones.
• Collaborate with project schedulers to validate schedule data integrity and baseline adherence.
• Produce variance analysis reports with root cause identification and corrective action recommendations.

Field Productivity & Labor Metrics

• Analyze field labor productivity data including crew output rates, installed quantities, and earned hours versus actual hours.
• Develop benchmarking data to compare actual productivity against project estimates and industry standards.
• Support sitework and civil operations teams with data-driven insights to improve field performance.
• Track workforce utilization rates and overtime trends to inform resource planning.

Client Reporting & Dashboards

• Design, build, and maintain interactive dashboards and visual reports for internal and client-facing use.
• Standardize reporting templates and KPI definitions across the CB&A project portfolio.
• Present metrics findings and trends to project teams, senior leadership, and client stakeholders.
• Continuously improve reporting processes and tools to increase data accuracy and timeliness.

Job Title: Cloud Developer

Location: Boston, MA

Only for W2

Job Overview:

We are looking for an experienced AWS Cloud Developer to build and manage cloud-based analytics and dashboards for device and fleet data. The role involves Athena, and AWS visualization tools to create reliable datasets, optimized queries, and operational dashboards.

Key Skills Required:

• 4+ years of AWS cloud development experience
• Strong SQL and Amazon Athena experience
• Hands-on with Amazon S3 analytics workflows
• Experience with QuickSight or CloudWatch dashboards
• TypeScript development experience
• Knowledge of Git, CI/CD, and SDLC practices

About Us:

Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we’ve expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, 2023, and 2025.

Security Advisory: Beware of Frauds

Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @ email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.

As the Data Analyst, Strategic Insights & Visualization you will play a dual role within our data organization: you will be the primary storyteller for our business performance, but you will also be a hands-on technical practitioner responsible for the integrity of our reporting suite. You won’t just build dashboards; you will define the metrics that drive our strategy. Whether it’s untangling a complex business logic request, auditing data quality in our Power BI apps, or partnering with business leaders to prioritize their roadmaps, you will lead with data. If you are a proactive problem-solver who loves to turn raw numbers into actionable business narratives, this is the role for you.

Responsibilities

Technical Execution

• Reporting & Visualization: Act as the primary resource for building and maintaining Power BI reports and dashboards. Personally manage the end-to-end deployment of Power BI Apps, ensuring high performance and intuitive user experiences.
• Metric Logic: Write and optimize the SQL and DAX required for complex business logic. Work with the data engineering team to pull the necessary data across source systems. Take ownership of metric definitions to ensure consistency across all departments, from ERP inventory tracking to Ecommerce sales performance.
• Support & Triage: Manage the support queue for reporting incidents. Investigate data discrepancies, perform root cause analysis on quality issues, and ensure that our "source of truth" remains accurate and trusted by the organization.

Leadership & Operations

• Data Governance: Lead the development and maintenance of the enterprise data dictionary and business glossary. Ensure that all technical terms are translated into clear business language for non-technical stakeholders.
• Quality Control: Define and implement data quality rules and readiness scoring. Monitor data freshness and completeness, proactively alerting the engineering team when pipelines impact reporting SLAs.
• Security & Access: Help define access control and data security within the reporting environment, ensuring that users have the appropriate permissions and that sensitive data is protected according to company standards.

Stakeholder Collaboration

• Business Liaison: Act as the primary bridge between the data team and business leaders. Translate vague requests ("we need better inventory insights") into clear technical requirements and prioritized project milestones.
• Domain Prioritization: Participate in quarterly planning to sequence requests for Ecommerce, ERP, and Operations. Collaborate with the AI/ML team to prioritize use cases and define KPIs for advanced analytics initiatives.
• Self-Service Enablement: Conduct work sessions with business users to promote BI tool adoption and empower departments to perform their own ad-hoc analysis.

Experience, Skills, & Ability Requirements

• Bachelor’s degree in Business Analytics, Statistics, Information Systems, or equivalent professional experience
• 3+ years of hands-on experience in a Data Analyst or Business Intelligence role, preferably supporting Ecommerce or Retail operations.
• Proven track record of translating complex business requirements into robust, automated analytic reports and dashboards.
• Strong SQL skills and the ability to write complex queries to extract and transform data
• Proven proficiency in Power BI and DAX; experience managing Power BI service, workspaces, and app deployments.
• Strong understanding of data modeling concepts, specifically Star Schema and dimensional design.
• Experience with Microsoft Fabric or the Azure data stack.
• Proactive attitude toward data quality and a "details-matter" mindset when auditing reports.
• Excellent communication skills with the ability to explain complex data trends to executive stakeholders.
• Familiarity with Tableau.
• Microsoft Certified: Power BI Data Analyst Associate (PL-300).
• Experience modeling datasets (such as inventory, sales, or web performance) to identify trends, correlations, and performance gaps.
• Knowledge of basic Python for advanced forecasting or data manipulation.

What We Offer

• Health, dental, and vision benefits
• Paid parental leave
• 401(k) with employer match
• A culture of meritocracy that fosters ongoing growth opportunities
• A stable, growing family-owned company that looks after its employees

Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Program / Delivery Manager – Property Engagement Platform (PEP)

Location: Addison, TX (Hybrid- 3 days on-site)

Duration: 12 Month Contract (High likelihood of extension)

Rate: $65-85/hr (Final compensation will be based on experience and skills)

Overview

Our client, a global hospitality leader, is seeking a Program / Delivery Manager to support the continued rollout and enhancement of their Property Engagement Platform (PEP) — a cloud-based property management system used across thousands of hotel locations worldwide.

PEP powers the day-to-day operations of our clients’ properties, supporting workflows such as guest check-in, housekeeping operations, property services, billing, and operational reporting. The platform is currently deployed across thousands of hotels globally, with ongoing development focused on supporting more complex international and luxury properties that require advanced features such as localization, regulatory compliance, and expanded operational functionality.

This role will support the delivery and coordination of development work between product teams and an external development vendor, ensuring features move smoothly from product concept through development, testing, and release.

This is a hands-on delivery role focused on managing the flow of work, coordinating cross-team dependencies, and providing clear reporting on program progress.

Responsibilities

• Manage the delivery lifecycle for new features and enhancements within the PEP platform.
• Coordinate development work between product teams, engineering teams, testing groups, and external development vendors.
• Track feature progress from initial product intake through development, sprint execution, and release.
• Manage Jira workflows, ensuring work items are properly tracked and moving through the development lifecycle.
• Build and maintain Jira dashboards to monitor program health, sprint progress, and delivery metrics.
• Analyze Jira data and delivery trends to identify risks, bottlenecks, or delays.
• Coordinate across multiple workstreams and ensure cross-team dependencies remain aligned.
• Facilitate sprint planning, backlog refinement, and release readiness activities.
• Identify risks, blockers, and issues across workstreams and drive resolution.
• Prepare executive-level reporting and status updates for program leadership.
• Support continuous improvement of delivery processes across the program.

Required Skills & Experience

• ~8+ years of experience in program management, delivery management, or technical program management within a software development environment.
• Strong experience managing Agile or iterative software delivery programs.
• Hands-on experience using Jira for delivery management, backlog tracking, and reporting.
• Experience building Jira dashboards and interpreting delivery metrics.
• Proven ability to coordinate across multiple teams and stakeholders in a matrixed environment.
• Strong organizational and problem-solving skills with the ability to manage competing priorities.
• Excellent communication skills, including the ability to present program updates to leadership.

Preferred Qualifications

• Experience working with vendor development teams or third-party engineering partners.
• Experience supporting enterprise SaaS platforms, operational systems, or large-scale technology implementations.
• Experience creating executive reporting, delivery dashboards, and program updates.
• Familiarity with large enterprise technology environments supporting global users.

This role directly supervises three staff and provides indirect leadership and coordination with three Area Directors responsible for program implementation and contract deliverables. The Senior Director leads the development and implementation of standardized grant management systems, compliance protocols, reporting processes, and contract performance monitoring frameworks. The role partners closely with Area Directors, Project Managers, Finance, and Executive Leadership to ensure effective resource allocation, timely delivery of contract deliverables, and strong funder relationships.

This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX.

Education/Certification Requirements

Option A: Bachelor’s degree in public administration, business administration, finance, accounting, nonprofit management, or related field and 8+ years of progressively responsible experience.

Option B: Bachelor’s degree and 5+ years of progressively responsible experience within Communities Unlimited or a similar multi-state community development organization.

Option C: High school degree or equivalent is required and 12+ years of relevant experience.

Experience/Skills Requirements

Summary of Essential Job Duties 

Grant & Contract Portfolio Leadership

Compliance Systems & Quality Assurance

Reporting & Performance Management

Staff Leadership & Coordination

Funding Support

Other Projects 

Special projects and other duties may be assigned from time to time by the supervisor.

Tools Used in Job

Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required.  Use of additional software for project-related activities may be required, and training will be provided.

Work Environment

The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Compensation details: 9 Yearly Salary

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Staples is business to business. You’re what binds us together. 

Our eCommerce team strives to showcase Staples’ value proposition and experience to customers through digital vehicles, including SEO, paid search, display affiliates, paid social media and more. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. Our team also ensures that our mobile and desktop websites and apps are easy to use, delivering the digital experience that our customers expect. At the same time, our teams focus on building and executing a strong innovation pipeline for the future. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment.

The Emerging Accounts Specialist (EAS) serves as SMN’s account representative for longtail vendor and agency partners. You will own a portfolio of emerging accounts, prospect and qualify new opportunities at scale, and collaborate across media planning, account management, ad operations, and Merchandising to activate campaigns and drive incremental revenue. Success in this role requires strong client services, data-driven media planning, and the ability to balance vendor-funded programs with Staples-first business priorities to deliver an innovative, best-in-class customer experience

What you’ll be doing: 

• Account portfolio management: Manage and grow a portfolio of longtail vendor and agency accounts; build trust, deliver value, and deepen multi-threaded relationships.
• Pipeline generation: Prospect, qualify, and nurture leads at scale; convert prospects to opportunities and move deals through defined SMN sales stages.
• Campaign activation: Partner with self-service tech/platform providers and Ad Ops to troubleshoot, activate, and monitor campaigns; ensure insertion order and trafficking readiness and on-time launches.
• Cross-functional coordination: Collaborate with Media Managers/Planners, Account Managers, eCommerce Product Management, Merchandising, and Marketing to align plans with assortment changes, promotions, and brand priorities.
• Performance analytics & optimization: Use site analytics, testing, and reporting to evaluate campaign health; recommend optimizations that improve ROAS, CTR, conversion, and customer experience.
• Financial rigor: Maintain a pulse on financial reporting for assigned accounts; forecast, track actuals, identify revenue/margin gaps, and escalate risks/opportunities to leadership.
• Program/process stewardship: Evangelize SMN’s self-service platforms and operating playbooks; document repeatable processes and contribute to continuous improvement.
• Communications: Develop clear, impactful updates (weekly pipeline summaries, monthly vendor/agency readouts, and quarterly business reviews) highlighting progress, insights, and next steps.
• Opportunity identification: Proactively surface incremental opportunities, pilots, and innovation themes that can scale SMN’s longtail business.

What you bring to the table: 

• Structured strategic thinking, strong analytical problem solving, and a passion for new ideas.
• Executive ready interpersonal and presentation skills; ability to persuasively connect insights to recommendations.
• Proactive, self-motivated work style with broad collaboration skills and a flexible, positive attitude.
• Calm under changing priorities; disciplined follow through and strong execution.

What’s needed- Basic Qualifications: 

• BA/BS degree or equivalent combination of training and experience in Business, Marketing, Communications, Analytics, or related field or equivalent work experience.
• 3+ years of progressively complex experience in one or more: ecommerce, digital advertising/retail media, media planning, account management, sales development/SDR, client services, or ad operations
• 3+ years managing client relationships and delivering against revenue or pipeline targets in ecommerce, digital advertising, or media sales.
• Demonstrated lead prospecting & qualification at scale (e.g., consistent weekly outreach cadence and conversion from MQL to SQL/opportunity).
• Familiarity with retail media networks, and firm grasp of current Adtech/Martech landscape.
• MS Office Suite proficiency; excellent Excel and PowerPoint skills.
• Proven ability to activate and monitor campaigns end to end in collaboration with Ad Ops/tech partners; experience troubleshooting to resolution.
• Data fluency: Ability to interpret site analytics and performance dashboards; translate insights into optimizations and next steps.
• Presentation excellence: Experience delivering structured performance readouts (monthly/quarterly) to clients and management.
• Project execution: Track record of managing multiple concurrent projects to on time delivery with documented outcomes.
• Business acumen: Understanding of merchandising sales and margin objectives and how media programs can support them.
• Tools: Proficiency with standard productivity, CRM, and analytics/reporting tools (e.g., spreadsheets with pivot tables; dashboards).

What’s needed- Preferred Qualifications: 

• 3–5 years in retail media, digital media sales, or agency/vendor management with quantifiable growth outcomes.
• Hands on experience with self-service advertising platforms and campaign trafficking; familiarity with insertion orders and flighting.
• Experience collaborating across Product Management, Merchandising, and Marketing to align media plans with assortment/promotions and site experiences.
• Experience contributing to forecasting and financial reporting (pipeline, bookings, revenue, margin) for assigned accounts.
• Demonstrated history of test and learn optimization (A/B or multivariate testing) that improved customer experience or performance KPIs.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.