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The Business Intelligence Analyst will support the NCEH/ATSDR IT Compliance and IT Support effort by designing, developing, and maintaining high-quality data visualizations, dashboards, and analytical products that enable leadership, program managers, and technical teams to make informed decisions. The role operates at the intersection of IT governance, EPLC/CPIC reporting, information security, and operational performance, translating complex program and system data into clear, actionable insights.
This position works closely with program management, information security, IT services, and governance stakeholders to ensure that reporting products align with CDC, HHS, and OMB requirements and support monthly, quarterly, and ad hoc reporting obligations.
Key Responsibilities
Data Visualization & Reporting
- Design and develop interactive dashboards, scorecards, and visual analytics to support program performance, IT governance, EPLC, CPIC, and operational reporting.
- Build and maintain BI dashboards using multiple data sources (SharePoint lists, SQL databases, Excel files, service desk systems, and security tools).
- Translate complex technical, financial, and compliance data into clear, executive-level visuals for leadership briefings and governance boards.
- Ensure visualizations follow best practices for accessibility, clarity, and usability, including Section 508 considerations where applicable.
Data Integration & Analysis
- Extract, transform, and analyze structured and semi-structured data from:
- SQL Server databases
- SharePoint (2016 and SharePoint Online)
- Excel and CSV-based reporting
- Service management and ticketing systems
- Develop supporting data models, calculated measures, and KPIs aligned to CDC and HHS reporting standards.
- Validate data accuracy and consistency across multiple reporting sources.
Program & Compliance Support
- Support EPLC and CPIC reporting, including schedules, milestones, risks, issues, and performance metrics.
- Assist with monthly status reports (MSRs), task summary reports (TSRs), quarterly risk reports, and annual/final reports through automated or semi-automated visual reporting solutions.
- Provide analytical support for InfoSec, governance, and asset oversight reporting needs.
- Support adโhoc data calls from CDC OD, HHS, and OMB by rapidly developing one-off analytical views or visual summaries.
Collaboration & Stakeholder Engagement
- Work directly with program managers, business analysts, InfoSec staff, and system owners to define reporting requirements.
- Present findings and dashboards to both technical and non-technical audiences.
- Maintain documentation for dashboards, data sources, assumptions, and refresh schedules.
Required Technical Skills
Data Visualization & BI Tools
- Power BI (required) and R Shiny: Data modeling, DAX, report/dashboard design
- Data visualization best practices (KPI scorecards, trend analysis, risk dashboards)
- Excel (advanced formulas, pivot tables, data transformation)
Data & Platform Experience
- SQL Server (2012โ2017 or later): querying, joins, views
- SharePoint (2016 and SharePoint Online): lists, libraries, data integration
- Familiarity with dashboarding or analytics tools such as:
- Tableau
- SSRS (SQL Server Reporting Services)
- Power Platform components (Power Automate, Power Apps โ preferred)
Compliance & Governance Knowledge
- Understanding of EPLC, CPIC, and IT governance reporting
- Familiarity with federal IT environments, including CDC, HHS, or similar agencies
- Awareness of security, privacy, and data handling requirements in regulated environments (PII, FISMA, FedRAMP concepts)
Required Experience
- 5+ years of experience in data visualization, business intelligence, or analytics
- Demonstrated experience translating program, financial, or IT operational data into executive-ready visual products
- Experience supporting government or large enterprise IT programs
- Experience working with cross-functional teams (PMs, InfoSec, developers, leadership)
Preferred Qualifications
- Experience supporting CDC, HHS, or other federal health agencies
- Familiarity with IT service management data (incidents, changes, vulnerabilities)
- Knowledge of Section 508 accessibility requirements
- Prior experience supporting laborโhour or timeโandโmaterials contracts
- Experience contributing to dashboard automation and reporting optimization
Soft Skills & Competencies
- Strong visual storytelling and communication skills
- Ability to simplify complex technical and compliance data
- High attention to detail and data accuracy
- Ability to work independently in a regulated environment
- Excellent written and verbal communication skills
Physical Requirements
The physical demands described herein are representative of those which must be met by an employee to successfully perform the essential functions of the job. Employees must possess the ability to work in a standard office or conference room setting and use standard office equipment, including a computer.
To visit other company sites, employees must be able to operate a motor vehicle and fly in an aircraft, both of which may require sitting for prolonged periods of time. Employees must possess vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. Standing in work areas and walking between work areas will be required. This position requires an employee to occasionally bend, stoop, kneel, crouch, crawl, climb or balance; reach, push, and pull drawers and doors open and closed. The employee must occasionally lift and/or move up to 20 pounds.
PCI Professional Services (PCIPS) is an equal opportunity employer.
PCIPS does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.
Preference may be extended to qualified Native American Indian candidates
in accordance with applicable federal law.
Job Summary
As our Information Technology (IT) Specialist, you'll be part of the reliable team behind the scenesโensuring computers, hardware, software, mobile devices, networks, servers, and more run at peak performance every single day. You'll set up workstations and software so new hires hit the ground running, keep login credentials secure and up-to-date in our databases, and deliver fast, friendly support that keeps our teams productive and smiling. Efficiency, diligence, and accuracy are your strengths, and our IT Team is all about being the dependable force that powers the entire company.
Key Responsibilities
- Coordinate trainings with the HR Team for new hires.
- Prepare for IT updates and trainings
- Work with IT Team to ensure everything is setup and ready for new hires
- Organize, manage, and update support tasks
- Ensure IT Department is efficient and responding to tasks quickly
- Manage asset tracking to ensure all devices are enrolled
- Organize, manage, and update login credentials, asset tracking, etc.
- Provide user support.
- Educate users on company software.
Role Requirements
- A genuinely pleasant, polite, and professional attitude
- Outstanding interpersonal skills and excellent written/oral communication
- Top-notch organizational abilities and laser-sharp attention to detail
- Proficiency with company software.
- Preferred: Bachelorโs degree or higher in a related field.
- Bonus: You thrive in solving a tricky issue and knowing your work keeps the whole company connected and moving forward.
Ready to be the calm in the tech storm? Join our IT Team and keep everything running seamlessly. You are the reliable backbone behind every login, laptop, and jobsite device โcome make efficiency look effortless with us!
We are an Equal Employment Opportunity company (EEO).
This role works closely with BI analysts, data engineers, and business stakeholders to transform raw data into trusted datasets, reports, and dashboards that drive business decisions.
This position is well-suited for an early-career BI or data professional with a strong interest in data analysis, visualization, and foundational data engineering, and a desire to grow within Medlineโs Business Intelligence organization.
Key Responsibilities Data Analysis Partner with Sales, Marketing, and BI stakeholders to understand business questions, reporting needs, and KPIs.
Analyze enterprise datasets to identify trends, patterns, and data quality issues impacting reports and dashboards.
Support metric definitions, calculations, and validation to ensure consistent and reliable business reporting.
Assist with ad hoc analysis and data exploration to support decision-making initiatives Data Engineering Assist in the development and maintenance of data ingestion and transformation pipelines using Microsoft Fabric, Azure, and SQL-based tools.
Prepare, clean, and transform raw data into analytics-ready datasets for reporting and visualization.
Write, test, and maintain SQL queries in Lakehouse and Warehouse environments.
Perform data validation, reconciliation, and basic troubleshooting to ensure accuracy and reliability.
Support production deployments, monitoring, and issue resolution in partnership with senior engineers.
Visualization & Dashboards Develop and enhance Power BI reports and dashboards to support Sales and Marketing Translate business requirements into intuitive, user-friendly visualizations and self-service reporting solutions.
Apply visualization best practices to ensure clarity, consistency, and usability of dashboards.
Collaborate with BI developers and analysts to validate data accuracy and business logic in Power BI outputs.
Support ongoing dashboard enhancements, performance tuning, and user feedback incorporation.
Required Qualifications 2+ years of experience in Business Intelligence, Data Analytics, Data Engineering, or a related technical role.
Strong working knowledge of SQL for querying and transforming data.
Experience or exposure to Power BI (or similar) for building reports and dashboards.
Familiarity with cloud-based data platforms (Microsoft Fabric and/or Azure data services preferred).
Foundational understanding of data warehousing and dimensional modeling concepts.
Understanding of data quality, validation, and documentation practices.
Strong communication skills and ability to work with both technical and business stakeholders.
Preferred Skills Analytical mindset with strong problem-solving skills.
Data storytelling and business-focused analytics.
Ability to learn new tools and technologies quickly.
Experience working in Agile/Scrum environments is a plus.
Document data models, pipelines, and technical processes following BI standards.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $73,000.00
- $110,000.00 Annual The actual salary will vary based on applicantโs location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Weโre dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
The Business Data Analyst will play a critical role in supporting data-driven decision-making for core PMA business functions. This position is focused on extracting valuable insights from complex datasets, creating operational reports, and developing intuitive BI dashboards tailored to business needs. Working within an enterprise reporting structure, the analyst will perform on-demand data discovery, conduct trend analysis, and develop analytics tools that empower stakeholders with meaningful insights. By ensuring data accuracy, quality and relevance, this role will support data governance activities and continuous process improvements that align with strategic objectives.
Responsibilities:
Data Analysis & Business Insights
* Conduct in-depth data analysis to support strategic business initiatives.
* Perform trend analysis and develop predictive insights to help business teams identify patterns, risks, and opportunities.
* Respond to data discovery requests and operational reports development to support key business metrics and decision-making.
* Deploy best practices and make recommendations for improved understanding.
* Translate complex data findings into actionable recommendations, presenting insights in a clear and meaningful way for non-technical stakeholders.
Enterprise Reporting & BI Dashboard Development
* Work closely with business stakeholders to understand their reporting needs, providing insights that drive data-informed decisions.
* Design, develop, and maintain interactive BI dashboards tailored to answering critical business questions, providing real-time access to critical metrics and performance insights.
* Utilize enterprise BI tools to create data visualizations that enable easy exploration of data and insights.
* Partner with stakeholders to test and refine dashboards, ensuring they align with business requirements and enhance decision-making capabilities.
* Facilitate training and support for business users on BI dashboards and reporting tools, enabling self-service access to data insights.
Data Quality Support & Validation
* Collaborate with data governance and data engineering teams to ensure high data quality and integrity in enterprise reports and dashboards.
* Perform data validation and verification as part of report development to ensure data accuracy, consistency, and relevance for business users.
* Monitor data accuracy metrics and support data issue resolution, maintaining a high standard of data quality across reporting tools.
* Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Requirements:
* 3+ years of experience in data, analytics, or business intelligence.
* Bachelor's degree in Information Management, Data Science, Computer Science, Mathematics, Statistics, Economics, Psychology or a related field.
* Proficient in SQL for data extraction and manipulation across various data sources.
* Strong analytical skills to interpret complex datasets and draw actionable insights.
* Experience with BI platforms like QlikSense or Power BI for data visualization and dashboard development.
* Familiar with advanced Excel functions for data manipulation and reporting.
* Understanding of statistical methods and trend analysis for identifying patterns and creating projections.
* Familiar with predictive modeling or basic machine learning concepts is a plus.
* Proficiency with scripting languages or tools (such as Python, R, or VBA) for process automation is a plus.
* Basic understanding of data integration, ETL processes, and data warehousing concepts.
* Skilled in presenting data in a way that tells a compelling story and drives informed decision-making.
* Strong interpersonal skills to work effectively with cross-functional teams in underwriting, finance, and IT.
* High level of precision in data analysis, ensuring reports and insights are accurate and free of errors.
* Analytical mindset to investigate data challenges, identify root causes, and develop efficient solutions.
* Ability to adapt to evolving data requirements and troubleshoot issues with minimal supervision.
* Strong organizational skills to balance multiple projects and meet reporting deadlines.
* Effective time management to handle ad hoc requests and prioritize tasks in a fast-paced environment.
* Open and motivated to learn new tools, methods, and data practices.
Digital Performance Analyst
Bare Home | Forest Lake, Minnesota (On-site)
About Us:
JP Ecommerce (dba Bare Home) has been named one of the top-ten, fastest growing businesses in Minnesota by Inc. 5000 for the past four years in a row. We provide customers with high-quality bedding through our brand Bare Home. As a leading textile retail company, we source premium products from key regions including China, India, Pakistan, and Turkey. Our commitment to excellence has earned us a reputation as an industry leader in sustainable and ethical textile sourcing.
What sets us apart is our entrepreneurial, collaborative environment where team members can quickly see their ideas transform into action. At Bare Home, youโll experience the satisfaction of ownership over projects, working alongside friendly, dedicated colleagues in a fast-paced setting where no two days are the same.
Position Overview:
We are looking for an analytically sharp and intellectually curious Performance Marketing Analyst to become the go-to resource for performance insights across our entire business. This is not a marketing analyst role โ we need someone who can sit at the center of data, tell us exactly what is happening across our channels and content, and guide our paid ad team, content team, and financial analysts toward smarter decisions. You will own A/B testing programs, build dashboards that actually get used, and translate complex multi-platform data into clear, actionable recommendations that move the business forward.
If you love finding the story inside messy data, thrive on solving ambiguous business problems, and want your work to have a direct and visible impact on a $100M+ growing brand โ this is your seat at the table.
Responsibilities:
Performance Analysis & Business Intelligence
- Analyze e-commerce performance data across all channels โ Amazon, Walmart, Target, Shopify, and owned websites โ to identify whatโs working, whatโs not, and where to act
- Build and maintain Power BI dashboards tracking ROAS, CPA, CVR, CPC, CPM, CTR, LTV, and channel-level profitability for leadership decision-making
- Write and maintain SQL queries to extract, clean, and transform data from multiple platforms and systems into clear, reliable reporting
- Investigate performance anomalies, diagnose root causes, and present findings with recommended action plans โ not just observations
- Partner with the Financial Analyst to support pricing strategy, margin analysis, and ROI/ROAS modeling across platforms and promotional events
A/B Testing & Optimization
- Design, execute, and analyze A/B tests across email campaigns, website content, product listings, landing pages, and ad creative
- Translate test results into statistically sound, business-ready recommendations that the content and paid media teams can act on immediately
- Continuously monitor conversion funnels and user behavior to identify optimization opportunities across the customer journey
- Evaluate promotional and pricing strategy effectiveness through structured testing and post-analysis
Paid Media & Channel Support
- Work directly alongside the paid ad team to provide data-driven guidance on budget allocation, campaign performance, and audience targeting
- Evaluate platform-specific advertising effectiveness across Google Ads, Meta, Amazon Advertising, Walmart, and Target
- Assess email and SMS campaign performance and recommend segmentation and send strategy improvements
- Monitor and report on competitive landscape data to inform channel and content strategy
Reporting & Cross-Functional Collaboration
- Deliver clear, concise performance reports and dashboards that tell a story โ not just a data dump
- Collaborate with marketing, finance, and operations teams to align analytics priorities with business goals
- Present insights and recommendations to leadership in plain language that drives decisions, not debates
- Support financial analysts with ad hoc analysis for pricing, cost, and profitability questions
Qualifications:
Education & Experience
- Bachelorโs degree in Business Analytics, Data Science, Economics, Statistics, Marketing Analytics, or a related quantitative field
- 3โ5 years of hands-on experience in an e-commerce analytics, digital analytics, or business intelligence role
- Demonstrated experience working with significant advertising budgets and multi-channel e-commerce platforms
Must Have:
- Excel: Expert-level โ advanced formulas, pivot tables, financial modeling, and scenario analysis
- SQL: Proficient โ independently write queries to extract, join, and transform data from multiple sources
- Power BI: Advanced โ build and maintain dashboards from scratch including data modeling and DAX measures
- A/B Testing: Hands-on experience designing, running, and interpreting tests with statistical rigor
- E-Commerce Platforms: Proficient working knowledge of Amazon Seller Central, Shopify, Walmart Seller Center, or comparable platforms
- Communication: Ability to translate complex analytical findings into clear, actionable narratives for non-technical stakeholders and leadership
Preferred Skills:
- Google Analytics (GA4): Familiar to proficient โ traffic analysis, attribution, and conversion funnel reporting
- Klaviyo: Familiar with email/SMS analytics, segmentation, and campaign performance reporting
- BI/Analytics Platforms: Experience with Triple Whale, Northbeam, or similar attribution and analytics tools a strong plus
- Certifications: Google Analytics, Google Ads, or Meta Blueprint certification preferred
- Additional Tools: Familiarity with Tableau, Looker Studio, Google Tag Manager, or Intelligems (A/B testing) is a bonus
To Be Successful in This Role:
- You donโt just report numbers โ you know what they mean and what to do about them
- You ask โwhyโ before you ask โwhatโ โ and you dig until you find the real answer
- Youโre comfortable working across teams and can communicate findings to a paid media manager and a CFO in the same morning
- You hold yourself accountable for the accuracy and quality of your own work
- You thrive in a fast-moving environment where data problems donโt come with a clean brief
- You are a self-starter who can independently prioritize, structure, and execute analysis without constant direction
Important โ Local Candidates Only:
We are a 100% on-site team based in Forest Lake/Columbus, Minnesota. We are only considering candidates who currently live in Minnesota or the immediately surrounding area and can reliably commute to our location MondayโFriday. Please do not apply if you are located out of state or outside the region โ we are not offering remote work or relocation assistance for this position.
Why Go Bare?
- Competitive salary: $70,000โ$90,000 based on experience and demonstrated skill
- Medical, Dental, and Vision Insurance
- Short-Term Disability and Life Insurance
- Paid Family and Medical Leave (PFMLA)
- 401(k) with Company Match
- Paid Time Off and Holidays
- A role where your analytical work is actually seen, used, and credited
- Room for professional growth and advancement within a rapidly scaling organization
- Collaborative team culture where great ideas move fast from concept to execution
Join our talented and motivated team and help shape the future of Bare Home. We offer a competitive salary package, benefits, and the opportunity to make a significant impact on our companyโs growth and success.
To apply, please submit your resume and a cover letter detailing your relevant experience โ including specific examples of A/B tests youโve designed, dashboards youโve built, and analytical work that drove a meaningful business outcome โ to or
We look forward to hearing from you!
Bare Home Team
Come Visit us: Bare Home, we strive to create a culture where all people come first. We are committed to attracting and retaining a diverse workforce. Therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Bare Home is an equal opportunity employer, and by doing so, we aim to sustain and promote an inclusive culture that supports future growth for all.
Duration: 3 months, with possibility of extension (start ASAP)
Location: ET or CT timezones (US or Canada), Remote
Hours- 10-15 hours per week (10 is more likely)
Required schedule: 5 hours on Mondays between 9am -5 pm ET, the remaining hours are flexible
Job Description:
Client is looking for a part-time Operations Specialist Contractor (10-15 hours per week) to support Auth0's Strategic Programs and Communications portfolio with consistent, high-quality backend execution. This role is ideal for someone who enjoys structured, repeatable work and can deliver accurate reporting on a reliable cadence.
You'll focus on data collection, analysis, and reporting across multiple sources, program and data administration, and survey operations. You'll also look for opportunities to streamline recurring work through lightweight automation and thoughtful use of AI.
Success in this role requires a proactive, collaborative problem-solver who exercises sound judgment in ambiguity, adapts quickly to new requests, and delivers consistently high-quality work with minimal oversight.
What you'll be doing:
- Manage recurring data operations and reporting: pull data from multiple sources, maintain clean datasets, analyze trends, and deliver weekly or monthly dashboards and readouts in Sheets and Slides
- Administer surveys end-to-end (SurveyMonkey, Qualtrics, or similar): build and QA, manage response data, analyze results, and package findings into clear reports and decks
- Maintain people operations datasets, including hiring-related tracking and weekly roster updates, ensuring strong data integrity and consistent formatting
- Support onboarding administration, including LMS completion reporting, overdue follow-up tracking, and course assignment administration
- Build and iterate Tableau dashboards to replace or augment recurring reports, improving self-serve access to metrics and insights
- Streamline repeatable work using automation and AI (for example: faster data cleanup, report drafting, and workflow simplification)
- Support ad-hoc operational requests as needed (quick analyses, dashboard iteration, Google Sheets troubleshooting, and documentation updates)
Skills:
What you bring to the role
- Strong experience with data operations and reporting: pulling data from multiple sources, cleaning and reconciling datasets, analyzing trends, and producing clear recurring reporting
- Proficiency in building and maintaining Tableau dashboards (defining metrics, creating views, iterating based on stakeholder feedback)
- Advanced Google Sheets skills (dashboards, pivot tables, complex formulas, and scripts) and comfort presenting outputs in Google Slides
- Experience administering surveys (SurveyMonkey, Qualtrics, or similar), including survey setup, response management, and results analysis
- Experience with administrative operations that require precision and follow-through (tracking, audits, recurring updates, and systems hygiene)
- Comfort with LMS administration and reporting (completion reports, tracking overdue items, course assignments)
- Experience leveraging AI tools to accelerate analysis and streamline repeatable work; with automation + agent experience (Apps Script, Zapier, Make)
- Proven ability to handle sensitive and confidential information with discretion
- Ability to navigate ambiguity and shifting priorities, respond well to ad hoc requests, and keep stakeholders informed with clear status updates
- Proven ability to work independently with minimal oversight in a remote environment
- Availability requirement: able to consistently work 5+ hours on Mondays; remaining hours are flexible within a 10-15 hours per week schedule
Description
Seeking an AI/ML Operations professional for the following role -
Overall Responsibilities
- Manage operational workflows for model deployments, updates, and versioning across GCP, Azure, and AWS.
- Monitor model performance metrics: latency, throughput, error rates, token usage, and inference quality
- Track model drift, accuracy degradation, and performance anomalies - escalating to engineering as needed.
- Support knowledge base operations including vector embedding pipeline health, chunk quality, and refresh cycles in Vertex AI.
- Maintain model inventory and documentation across multi-cloud environments.
- Coordinate model evaluation cycles with Responsible AI and Core Engineering teams
Agent & MCP Server Operations
- Monitor AI agent health, performance, and reliability (AutoGen-based agents, MCP servers)
- Track agent execution metrics: task completion rates, tool call success/failure, latency, and error patterns
- Support agent deployment and configuration management workflows
- Document agent behaviors, known issues, and operational runbooks
- Coordinate with Core Engineering on agent updates, testing, and rollouts
- Monitor MCP server availability, connection health, and integration status
FinOps & Cost Management
- Track and analyze AI/ML cloud spend across GCP (Vertex AI), Azure (OpenAI), and AWS (Bedrock)
- Build cost dashboards with breakdowns by model, application team, use case, and environment.
- Monitor token consumption, inference costs, and embedding/storage costs.
- Identify cost optimization opportunities - model selection, caching, batching, rightsizing.
- Provide cost allocation reporting for chargeback/showback to consuming application teams.
- Forecast spend trends and flag budget anomalies.
- Partner with Infrastructure and Finance teams on AI cost governance.
Monitoring, Dashboarding & Reporting
- Build and maintain dashboards for platform performance, model health, agent metrics, and operational KPIs.
- Create executive and stakeholder reports on platform adoption, usage trends, and cost allocation.
- Develop Responsible AI dashboards tracking hallucination rates, accuracy metrics, guardrail triggers, and safety incidents.
- Monitor APIGEE gateway traffic patterns and API consumption trends.
- Provide regular reporting to product management on use case performance.
Release Operations Support
- Support release management processes with pre/post-deployment validation checks.
- Track release health metrics for models, agents, and platform components.
- Maintain release documentation, runbooks, and operational playbooks.
- Coordinate with QA, Performance Engineering, and Infrastructure teams during releases.
AI Operations
- Monitor guardrail effectiveness and flag anomalies to the Responsible AI team.
- Track and report on hallucination detection, content safety triggers, and accuracy trends.
- Support LLM Red Teaming efforts by collecting and organizing evaluation data.
- Maintain audit logs and compliance documentation for AI governance.
Cross-Functional Coordination
- Serve as operational point of contact for application teams consuming DxT AI APIs.
- Coordinate with Corporate Security on audit requests and compliance reporting.
- Partner with Infrastructure team on capacity tracking and resource utilization.
- Support Performance Engineering with load test analysis and results documentation.
Basic Qualifications
- 2-4 years in an Ops, Analytics, or Technical Operations role (MLOps, AIOps, DataOps, Platform Ops, or similar)
- Understanding of AI/ML concepts: models, inference, embeddings, vector databases, LLMs, tokens, prompts.
- Experience with cloud cost management and FinOps - tracking, analyzing, and optimizing cloud spend.
- Strong proficiency with dashboarding and visualization tools (Looker, Tableau, Grafana, or similar)
- Working knowledge of GCP (required); familiarity with Azure and AWS a plus.
- Comfortable with SQL and basic Python for data analysis and scripting.
- Experience with monitoring and observability platforms (Datadog, Prometheus/Grafana, Cloud Monitoring, or similar)
- Understanding of APIs and API gateways - ability to read logs, trace requests, analyze traffic.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills - able to translate technical metrics into stakeholder insights.
- College degree in Computer Science, BIS, MIS, EE, ME or similar is required.
Preferred Qualifications
- Hands-on experience with LLM platforms: Vertex AI, Azure OpenAI, AWS Bedrock
- Familiarity with AI agents and agentic architectures (AutoGen, LangChain, or similar)
- Exposure to MCP (Model Context Protocol) or agent-tool integration patterns.
- Experience with vector databases and RAG (Retrieval-Augmented Generation) operations.
- Understanding of MLOps lifecycle: model registry, versioning, deployment patterns, A/B testing
- Experience with APIGEE or similar API management platforms.
- Familiarity with Responsible AI metrics - hallucination, bias, content safety, guardrails.
- FinOps certification or formal cloud cost management experience.
- Experience supporting enterprise platform teams with multiple consuming applications.
- Familiarity with ML pipeline tools (Kubeflow, MLflow, Vertex AI Pipelines)
- Exposure to prompt management and evaluation frameworks.
- ITIL or operational process framework experience.
- Experience creating runbooks and operational documentation.
Education
- BE/BS in Computer Science, Business Information Systems, Management Information Systems, Electrical Engineering, Mechanical Engineering or similar
The estimated pay range for this position is USD $70.00/hr - USD $77.50/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
We are looking for a Commercial Excellence Specialist to support our global commercial team. This role combines business support with data analytics, helping us improve processes, track KPIs, and deliver insights through dashboards and reports.
Key Responsibilities:
Commercial & Business Support
- Prepare sales performance reports and KPI summaries that help leadership make informed decisions.
- Maintain data accuracy by regularly updating records and validating key information across systems.
- Coordinate with sales teams to capture activities, ensure process compliance, and improve overall data quality.
- Support training and development programs by creating training materials, tracking participation, and monitoring completion rates.
- Provide administrative support for commercial initiatives, including updating dashboards, organizing documents, and assisting with project deliverables.
Data & Analytics
- Build and update KPI dashboards to provide clear visibility into business performance.
- Configure and maintain sales reports aligned with commercial processes and business needs.
- Collect, clean, and analyze data to support routine reporting and identify basic trends.
- Automate simple data workflows to improve efficiency and ensure timely, consistent reporting.
Commercial Excellence Projects
- Support the execution of Commercial Excellence initiatives by coordinating meetings, tracking action items, and maintaining project documentation.
- Maintain project dashboards and progress trackers to ensure leadership has upโtoโdate visibility on timelines and deliverables.
- Help collect and organize inputs from sales, marketing, and customer service teams to support project milestones and decisionโmaking.
- Prepare basic analyses and summaries that support Commercial Excellence workstreams (e.g., Sales Process, Segmentation, Enablement, Pricing).
- Assist in process improvement activities, such as mapping workflows, identifying gaps, and preparing materials for workshops.
- Contribute to change management efforts by helping draft communications, training materials, and instructions for end users.
Requirements:
- At least 2 years of experience in Commercial Excellence (sales or business processes)
- Previous experience with Power BI (data modeling and visualization)
- Robust familiarity with Salesforce reporting and dashboards
- Strong Excel skills, including pivot tables and formulas
- Bachelorโs degree in Business, Data Analytics, Information Systems, or related field
- Knowledge of SQL helpful
- History of understanding data analysis and interpreting trends
- Knowledge of data integration concepts, data visualization or analytics helpful
- Detail oriented with strong communication and problem-solving skills
Job Title: Data Analyst/Scientist
Duration: 12 months | Temporary to Hire
Location: Elgin, IL 60196
Worksite: Remote | 8:00 AM - 05:00 PM
Note: Preferred candidate will reside in Northern IL, but position is open to remote work in any US state (CST time zone).
Department Description
A world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.
As a part of the Data Analytics team within the North America - Project Management Office (NA-PMO), you will be partnering with the Clients field organizations, finance, and Information Technology (IT) teams to initiate and support data-informed decision making in the underlying business.
Job Description
Responsibilities:
- Develop reports and dashboard to support various stakeholders such as finance, Procurement, IT and Sales
- Dashboard creation / visualization using Tableau, with Data extracted from Amazon Redshift and Snowflake.
- Perform predictive modeling and forecasting using Python, R and Tableau
- Design, extract and integrate data components from multiple sources, such as Amazon Redshift, Salesforce, Snowflake
- Design, develop, test, and maintain Google App Script projects for various applications within Google Workspace (Docs, Sheets, Forms, etc.)
- Driving and tracking the adoption of dashboards and reports to measure success; iterate as needed
- Detailed data validation to ensure directional accuracy
- Server license management and data access enablement as well as data visualization support
- Manage, update and document processes, websites, and training documentation.
- Drive the development of and deliver training on data sources/tools to enhance the end users' ability to analyze the business
- Ensure the delivery of complex data required to support the needs of predictive Modeling and Analytics
- Perform rigorous testing and post-validation publishing of reports
Basic Requirements
- Bachelor's Degree (Computer Science, Math, or Statistics) or equivalent
- 3+ years of data analytics and reporting experience
Required Skills:
- Excellent data visualization skills
- Solid experience in creating dashboard reporting in Tableau is a must for this position
- Hand-on experience with Tableau, SQL, Salesforce, Python, R, Google App Script, HTML and Power BI are required for this role
- Proficient in Microsoft Excel, Google Sheets and Access. Experience with designing, configuring, automating custom reports within these programs.
- Thorough understanding of data modeling and Extract, Transform, Load (ETL) processes.
Additional Preferred skills
- Experience with Smartsheet development.
- Excellent oral and written communication skills.
- Extremely detail-oriented and organized with a high level of commitment and follow-through.
- Ability to manage multiple priorities in a fast-paced, ever-changing environment.
- A motivated self-starter who can work both autonomously and collaboratively.
- Exceptional problem solving, critical thinking, and project management skills with the capacity and anticipation to adjust based on shifting deadlines and moving priorities.
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Key Account Management Intern based in Bedford, NH.
Why Join the Lactalis Internship Program?
Our paid internships offer valuable hands-on experience and the chance to work alongside passionate teams dedicated to your success.
In this program, you will:
- Explore different areas of our business.
- Build your resume and expand your professional network.
- Learn directly from industry professionals.
- Work in a collaborative and innovative environment where your ideas matter.
- Help shape the future of our beloved brands.
- Enjoy free yogurt (of course!).
This is your opportunity to develop valuable skills, make a real impact, and take the next step toward an exciting future.
The Role: Make an Impact
The Key Account Management Intern will support responsibilities across sales, marketing, and data analytics to help drive performance at key high-growth e-Commerce retailers. This role will develop a Microsoft Excel dashboard to analyze sales and promotional performance, as well as conduct a content optimization audit across pure-player e-commerce accounts. The intern will collaborate closely with the E-Commerce Pure-Player Key Account Manager and the Omnichannel Marketing and Operations Team to ensure alignment with the company's goals and values. The Key Account Management Intern will report to the Manager, Customer Business - E-Commerce.
From your EXPERTISE to ours
Key responsibilities for this position include:
Primary Project: Build a sales dashboard for Fresh Direct that provides an overview of sales and promotional performance at a Universal Product Code (UPC) level to help strengthen field sales planning and execution.
- Develop a dashboard that uploads data from the Fresh Direct Insights Hub and then generates key charts and graphs outlining UPC sales and promotional performance across the category.
- Prepare key findings within the following categories: high/low performing products, gaps in assortment, promotional formatting and optimization recommendations to share with the Revenue Growth Management team and the Omnichannel Marketing team.
- Document these findings, and be prepared to attend meetings with Fresh Direct, alongside the Sales Manager, where you will be asked to present your key findings and recommendations.
- Present the dashboard, from data upload through chart/graph generation, your findings, and key recommendations to the leadership team at summer's end.
Secondary Project: Conduct a full-scale audit of content on Amazon Fresh and Fresh Direct (manual for Fresh Direct; with Dataweave support for Amazon).
- Perform basic audit of portfolio and identify any gaps and recommend any optimizations across carousels, product titles, bullet points, and other content areas.
- Identify top-performing brands/products at retailer using Unify, and then analyze product detail pages, and translate insights into actionable recommendations for our own listings.
- Develop a framework for tracking post-internship results, including suggested KPIs and timelines for expected performance lifts.
- Present findings and recommendations to the leadership team at summer's end.
WORK CONDITIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
- Currently enrolled in a Bachelor's degree program. A major within the field of Business is preferred.
- Experience in data analytics with a demonstrated interest in relationship building, presenting, and account or project management.
- Proficiency in Microsoft Office, specifically a strong command of Microsoft Excel is required.
- Prior experience with Power BI is highly preferred.
- Capacity to share knowledge, skills, and techniques to execute projects effectively, leading cross-functional teams to reach objectives on time and on budget.
- Ability to set up, implement, and monitor profitable plans to create strategic, long-term partnerships with customers.
- Skilled in rigorous data analysis to identify causes and effects, selecting appropriate information to make effective, logical decisions.
- Openness to new ideas and different perspectives, with an eagerness to learn from the business environment to help develop the Group.
- Act as a role model to positively influence others and enhance the team's ability to contribute to a goal.
- Strong problem-solving skills, including the ability to build a logical approach to assess situations, identify causes, and deploy solutions.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting over 23,000 healthcare professionals and team members at more than 1,150 locations across 48 states. Our five supported healthcare practices operate under the brands Aspen Dental, ClearChoice, WellNow, Chapter Aesthetic Studio, and Lovet. Weโre committed to enabling healthcare professionals to focus on patient care while we handle the business operations that support them.
The People Analytics team delivers data-driven insights that shape workforce strategy across TAGโs five brands. We build the data pipelines, dashboards, and automated reports that help leaders make better decisions about our 23,000+ employees.
As an Analyst, People Analytics, you will build and maintain the data infrastructure that powers our analytics work, and use AI-assisted development tools to do it faster than a team this size normally could. Youโll extract data from source systems like Workday and CultureAmp, transform and load it into BigQuery, and ensure the datasets behind our dashboards and reports are accurate, fresh, and well-documented. Youโll also support analysis and reporting across the team.
This is a technical, hands-on role. On a typical day, you might use an AI coding assistant to build a new data pipeline in the morning, debug a data quality issue after lunch, and write a SQL query to answer an executiveโs question before end of day. We work in an AI-assisted development workflow where agentic tools are part of the everyday toolkit - not an experiment, but how we ship.
This role is ideal for someone who is genuinely curious, likes building things that others depend on, and is excited to work at the intersection of data engineering and AI-augmented development.
Key Responsibilities
Data Pipeline Development & Maintenance
- Build and maintain Python-based ETL processes that extract data from Workday APIs and other source systems
- Load and transform data into BigQuery with appropriate schemas and structure
- Monitor pipeline runs and resolve failures or data quality issues
- Handle edge cases like API changes, schema drift, and missing data gracefully
Data Quality & Validation
- Implement validation checks to ensure accuracy between source systems and warehouse
- Investigate and resolve data discrepancies surfaced by reports or dashboard users
- Document data lineage, transformations, and known quality issues
- Build monitoring to track data freshness and pipeline health
Analysis & Reporting
- Write SQL queries and build datasets that power dashboards and executive reporting
- Support ad-hoc data requests from HR and business leaders
- Automate recurring reports and manual data processes
- Validate and QA analytical outputs before delivery
Documentation & Collaboration
- Write clear documentation for data sources, schemas, and transformation logic
- Partner with team members to understand data requirements for new projects
- Contribute to team coding standards and code reviews
- Support compliance and audit requests with accurate data documentation
How We Work
Our team uses AI-assisted development tools as a core part of how we build. That means:
- Writing code with AI assistants. We use AI to draft pipelines, debug issues, and iterate on solutions. Youโll spend more time directing and reviewing code than typing every line from scratch.
- Automating the repetitive. If something can be automated - a report, a data check, a deployment step - we automate it. We look for people who instinctively think โhow do I make this run itself?โ
- Shipping over perfecting. We prefer working solutions delivered quickly over polished solutions delivered slowly. We iterate in the open and improve as we go.
You donโt need to already be an expert in these tools. You need to be the kind of person who picks them up quickly, experiments on your own, and is excited by the idea that a small team can punch well above its weight with the right approach.
Skills & Qualifications
Required
- 2-4 years of experience in analytics, data engineering, or a related technical role
- Strong SQL skills (complex queries, CTEs, window functions, optimization)
- Proficiency in Python for data processing (pandas, API integrations, scripting)
- Experience building or maintaining data pipelines or automated data processes
- Familiarity with cloud data warehouses (BigQuery, Snowflake, Redshift)
- Strong troubleshooting skills and attention to detail
- Ability to communicate technical work to non-technical stakeholders
- Bachelorโs degree in a quantitative or technical field, or equivalent experience
Preferred
- Experience with BigQuery specifically
- Familiarity with Workday or other HRIS data (employee records, job history, compensation)
- Experience with GCP services (Cloud Functions, Cloud Scheduler, Cloud Run)
- Background in HR, People Analytics, or workforce data
- Hands-on experience with AI-assisted development tools (Claude Code, GitHub Copilot, Cursor, or similar)
What We Offer
- Opportunity to build the data foundation for a 23,000+ employee organization
- A growing team investing in modern analytics practices and AI-assisted workflows
- Hybrid work environment with flexibility
- Comprehensive benefits including health, dental, vision, and 401(k)
- Paid time off and company holidays
- Professional development opportunities
About the Team
Youโll join a growing People Analytics team that values curiosity, reliability, and simplicity. We believe good data infrastructure should be predictable, well-documented, and easy to maintain. We use AI-assisted tools daily to move faster and take on more than our headcount would suggest โ and weโre looking for someone whoโs excited by that way of working. If you like building things that people depend on and youโre always looking for a better way to do it, youโll fit right in.
*This role is onsite 4 days/week in our Chicago office (Fulton Market District)
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
Hybrid Onsite Schedule In office T, W, Th; Remote M, F
Job Description: Data Analyst โ Global Patient Access Program (GPAP)
Location: North Chicago, IL, USA (Hybrid eligible), AP30
Overview: The Data Analyst for the Patient Assistance Program (PAP), supporting GPAPโs data transformation and governance, will be instrumental in building and maintaining the backbone of automated reporting and KPI dashboards. This role ensures a single source of truth for GPAP operations, drives analytics innovation, and supports the integration and consistency of data across the program. Youโll collaborate closely with workstream leaders, lead in bi-weekly scrum sessions, and deliver insight-rich, timely outputs for senior leadership.
Key Responsibilities:
โข Develop, automate, and maintain standardized PAP reporting, KPI dashboards, and ad hoc analytics tools using Tableau, Excel, and Snowflake.
โข Lead twice-weekly Scrum sessions with workstream team members, ensuring progression of data tasks, intake of new data requests, and alignment on analytics approaches in a Smart Sheet-driven, agile environment.
โข Ensure data consistency, quality, and accuracy across all platforms, supporting GPAP governance and the creation/control of the 'source of truth.'
โข Enable and facilitate self-service dashboards and reporting marts for internal and external stakeholders.
โข Collaborate with cross-functional partners (BTS, ACA, GPAP, Steer Co) to support program data needs, forecasting, and reporting methodologies.
โข Support quarterly and weekly reporting processesโincluding application, shipment, and claim-level analytics.
โข Partners with data lead to document extraction methods, automate/accelerate reporting, and track program impacts, escalations, and business intelligence.
โข Identify new opportunities for advanced analytics or insights to increase PAP operational efficiency and program sustainability.
Qualifications:
โข Bachelors in a relevant field (Analytics, IT, Business, Data Science, or related)
โข 3-5 yearsโ experience in data analytics, reporting, or business intelligence in healthcare, pharma, or related industry
โข Advanced proficiency in Tableau and Excel; experience with Smart Sheet and Snowflake (SQL skills required)
โข Demonstrated experience leading agile meetings (scrum/project management preferred)
โข Strong attention to detail, data integrity, and quality control
โข Experience in KPI development, dashboard design, and self-service reporting
โข Effective communicator with ability to drive cross-team consensus and present findings to varied audiences
โข Collaborative mindset, able to work in fast-paced, matrixed environments
โข In office Tues, Wed, Thurs
Preferred:
โข Experience in patient assistance programs or US healthcare market access
โข Familiarity with organizational data governance or compliance requirements
Be part of a team unlocking strategic impact through advanced analytics, automation, and insight-driven transformation. Shape the way data informs patientsโ access and program value across a global organization while enjoying professional growth in a supportive, inclusive culture.
Integrated Real Estate Group
Integrated Real Estate Group is not one company but several, with each providing years of proven experience and results in their specialization while remaining highly integrated with all of the others. We have become an industry leader in property management, development, construction, housing solutions, and senior living lifestyles since 1995. With high values, morals and standards reflected in everything we do, we strive to be the leader in building and operating senior living and multifamily communities. Join our team of dedicated professionals and jump-start your career. We know that when you succeed, we succeed!
Position Summary
The Sales & Marketing Analyst plays a critical role in supporting IREGโs growth strategy by translating data into actionable insights that drive occupancy, revenue, and marketing effectiveness across our senior living communities.
This position partners closely with Sales, Marketing, Operations, and Finance to analyze performance trends, evaluate campaign effectiveness, support lease-up strategies, and ensure accurate reporting. The ideal candidate is analytical, detail-oriented, business-minded, and comfortable working in a fast-paced, growth-focused environment.
This role is not just reporting โ it is proactive analysis that influences decision-making.
Key Responsibilities
Sales Performance & Occupancy Analytics
- Track and analyze occupancy, leased vs. occupied units, lead-to-tour-to-move-in conversion ratios, and sales velocity.
- Monitor lease-up progress and milestone performance across communities.
- Identify trends, risks, and opportunities impacting revenue and occupancy.
- Develop forecasting models to support budgeting and growth planning.
- Partner with Sales leadership to evaluate individual and community performance.
Marketing Performance & ROI Analysis
- Measure and report on campaign effectiveness (digital, referral sources, paid advertising, events, etc.).
- Analyze cost per lead, cost per move-in, and marketing spend efficiency.
- Evaluate referral source performance and recommend adjustments.
- Support marketing automation tracking and funnel analysis.
- Assist in brand performance benchmarking across markets.
Reporting & Dashboards
- Build and maintain executive-ready dashboards and scorecards.
- Produce weekly and monthly performance reports for leadership.
- Ensure data accuracy across CRM, marketing systems, and internal reports.
- Support development of KPI scorecards at the community and regional level.
Strategic & Cross-Functional Support
- Partner with Finance on revenue projections and budget alignment.
- Support due diligence reporting for acquisitions and dispositions.
- Assist with incentive and bonus tracking tied to occupancy goals.
- Provide analytical support for new initiative rollouts.
- Identify operational inefficiencies impacting sales performance.
- Facilitate regular performance touchpoints with community Sales/ED teams
- To review dashboards, validate data accuracy, surface opportunities/risks, and align on action plans and follow-up items (account-manager style support).
- Proactively gathering on-the-ground context (pricing changes, competitive activity, lead quality, operational constraints) and translating it into data-informed insights and recommendations.
Qualifications
Education & Experience
- Bachelorโs degree in Business, Finance, Marketing, Analytics, or related field required.
- 3โ5 years of experience in sales analytics, marketing analytics, or business intelligence.
- Experience in senior living, multifamily, healthcare, or service-based industries preferred.
- Experience supporting multi-site operations strongly preferred.
Technical Skills
- Advanced Excel skills required (pivot tables, modeling, forecasting).
- Experience with CRM systems and marketing automation platforms.
- Dashboard creation experience (Power BI, Tableau, or similar preferred).
- Strong data visualization and presentation skills.
- Ability to work with large data sets and ensure accuracy.
Competencies
- Strong business acumen.
- High attention to detail and data integrity.
- Ability to translate data into actionable recommendations.
- Clear communicator โ comfortable presenting to leadership.
- Self-starter who can prioritize in a fast-paced growth environment.
- Solutions-oriented and collaborative.
What Success Looks Like in This Role
- Leadership receives timely, accurate, and insightful reporting.
- Sales performance gaps are identified early.
- Marketing spend is optimized based on data.
- Occupancy forecasting improves in accuracy.
- Lease-up communities hit milestones more strategically.
- Bonus and incentive tracking is accurate and aligned.
Why This Role Matters at IREG
As IREG continues to scale, data-driven decision-making is essential to sustaining growth and operational maturity. This role ensures we are not just growing โ we are growing strategically and efficiently.
Benefits:
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance
- Referral Programs โ employees and residents
- Employee Rent Discount
Integrated Real Estate Group is an Equal Opportunity Employer.
Integrated Real Estate Group participates in e-verify for employment authorization verification.
Ready to build a career with a company that's leading the foodservice industry? Join the US Foods Team!
**US FOODS DRIVERS EARN UP TO $130K IN THEIR FIRST YEAR!**
**$15,000 RETENTION BONUS FOR ELIGIBLE NEW HIRES! **
Schedule: Monday - Saturday, w/two days off (must work Saturdays)
Dispatch times are between 12:00 AM & 5:00 AM
Benefits Begin Day 1! Medical, dental, vision, 401K, life insurance, strong safety culture, and much more!ย Excellent local leadership.
US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.ย
Main Ingredients of the Job
Safely drive trucks to customers and meet scheduled customer delivery times
Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas
Verify accuracy of delivery with customers and obtain proper signatures
Handle collections and payments from customers when applicable
Professionally perform customer service responsibilities to enhance our client experience
Perform all pre-trip and post-trip equipment inspection
Physical Requirements
Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required
Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required
What You Bring to the Table
Register to the FMCSA Clearinghouse*
Must be at least 21 years of age
Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications
Minimum of six months commercial driving experience (any industry) OR three months commercial driving experience in the food and/or beverage delivery industry required
Ability to operate manual transmission preferred; may be required in specific locations
Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries,ย and to enter information on reports and records.
Why US Foods
US Foodsยฎย helps our customersย Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.
Great drivers are crucial to the US Foodsยฎ team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.
At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!
At US Foodsยฎ, we are committed to Total Rewards that respect and reward ourย associates for their dedication and hard work.
*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driverโs license (CDL) and commercial learnerโs permit (CLP) holdersโ drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see โClearinghouse Helpโ field on the clearinghouse page.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.ย The expected base rate for this role is between $34 and $39.โย This role will also receive overtime compensation and shift differential where applicable.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:
Ready to build a career with a company thatโs leading the foodservice industry?
US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.ย
We are looking for Class A Driverswho are flexible and and open to making multi-yardย trips to get route started.ย These Drivers relish the chance to push their potential, grow and reap the rewards of joining the US FOODSยฎ family.ย This would require commute/travel to various assigned yards located in Oregon to get the routes started.ย [commute/travel times may vary]
We help YOU make it! Compensationย depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.
The expected base rate for this role is between $30.31 and $33.68 per hour.
As applicable, this role will alsoย receive: overtime compensation.
SCHEDULE : Early morning start times
Start times may vary based on route assignment
Start times range between 1am - 6am
Monday - Saturday availability
Average work week is 4 or 5 days
Route assignments are covering multiple yards located in Oregon
Routes may alternate on a weekly basis
Schedules may include weekends
EXCELLENT BENEFITS: Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
MILEAGE REIMBURSEMENT
HOTEL PAID PER ROUTE ASSIGNMENT NEEDS
MEAL ALLOWANCE / PER DIEM
Main Ingredients of the Job
As a US FOODSยฎ Delivery Driver, you will be critical to the US FOODSยฎ team and one of the important faces of our organization. As a Delivery Driver, you will have an impact on our customers by delivering our meats, produce, frozen goods, groceries, dry goods, equipment, and supplies to their drop-off sites. Your efforts are the foundation that defines US FOODSยฎ success based on our pillars of cultural beliefs, work ethic, collaborative spirit, and service.
Deliver best-in-class Customer Service.
Deliver customersโ orders to meet scheduled delivery times and keep productivity.
Unload products with a hand truck and place items in the customer storage area.ย
Able to perform repeated, manual heavy lifting of items up to 80 pounds.
Make frequent stops during a work shift.ย
Deliver product in inclement weather conditions.ย
Verify delivery of items with customers.
Collect money (cash or checks) where needed.ย
US FOODSยฎ has a lot to offer:
Local routes (some overnights required)
Work Schedule is starting in the early morning until finished.
US FOODSยฎ is the company built on YOU Matter, where your hard work is rewarded.
We are committed to compensation, and benefits that respect, and reward our employees for their dedication and hard work.ย ย
Paid Training AND Paid Overtime
Service recognition and employee rewards
Excellent Leadershipโฏย
What you bring to the table
Must be at least 21 years of age.ย
Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications.
High school diploma or general education degree (GED) preferred.
Valid U.S. driverโs license issued by the state of legal residence with proper endorsements if required
No more than two convictions in the past two-year period for traffic violations, no DUI convictions in the past three years, no driverโs license suspensions in the past three years.
Minimum of six months of commercial driving experience (any industry) OR three months of driving experience in the food and beverage delivery industry required.
Must be able to pass DOT physical.
Great delivery truck drivers are crucial to the US Foodsยฎ team and one of the important faces of our organization. Our truck drivers strive for integrity and reliability while building trusting relationships with customers. JOIN OUR TRANSPORTATION TEAM!
Please check out our job preview video: "A Day in the Life" Delivery Truck Driver *Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driverโs license (CDL) and commercial learnerโs permit (CLP) holdersโ drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see โClearinghouse Helpโ field on the clearinghouse page.#LI-JU1
Benefits medical, dental, vision, 401K, life insurance, strong safety culture, and much more!ย Excellent local leadership.
US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.ย
Main Ingredients of the Job
Safely drive trucks to customers and meet scheduled customer delivery times
Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas
Verify accuracy of delivery with customers and obtain proper signatures
Handle collections and payments from customers when applicable
Professionally perform customer service responsibilities to enhance our client experience
Perform all pre-trip and post-trip equipment inspection
Physical Requirements
Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required
Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required
What You Bring to the Table
Register to the FMCSA Clearinghouse*
Must be at least 21 years of age
Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications
Minimum of six months commercial driving experience (any industry) OR three months commercial driving experience in the food and/or beverage delivery industry required
Ability to operate manual transmission preferred; may be required in specific locations
Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries,ย and to enter information on reports and records.
Why US Foods
US Foodsยฎย helps our customersย Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.
Great drivers are crucial to the US Foodsยฎ team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.
At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!
At US Foodsยฎ, we are committed to Total Rewards that respect and reward ourย associates for their dedication and hard work.
*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driverโs license (CDL) and commercial learnerโs permit (CLP) holdersโ drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see โClearinghouse Helpโ field on the clearinghouse page.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected rate for this role is between $70,000 and $150,000 annually.
As applicable, this role will also receive overtime compensation, retention bonus, component pay based on cases, mileage, stops, etc.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, employee stock purchase plan, and life insurance
Job Description
Account Manager (SaaS) โ You Probably Don't Want This Job
Company: Swivel Software
Let's be honest upfront โ this role isn't for most people.
If you're looking for something easy, predictable, or low-effort... keep scrolling. This job will frustrate you, stretch you, and occasionally make you question your life choices (in a good way, eventually).
Still here? Alright, let's talk.
What You'd Be Getting Into
At Swivel CRM, our Account Managers don't just "manage accounts." That would be too simple.
You'll be:
* Dealing with demanding customers who actually expect results
* Juggling multiple clients, priorities, and last-minute curveballs
* Translating messy real-world problems into clean SaaS solutions
* Building relationships that actually matter (not just check-in calls)
* Pushing accounts to grow โ even when it's uncomfortable
Some days will feel like a win. Others will feel like controlled chaos.
Why You Might Hate It
* There's nowhere to hide, your impact is visible
* You'll need to think, not just follow a script
* "That's not my job" doesn't really exist here
* Clients will rely on you (a lot)
* You'll be expected to care about outcomes
Why You Might Secretly Love It
* You'll actually make a difference for customers
* You'll learn SaaS, business strategy, and people skills fast
* You'll work with a team that doesn't tolerate mediocrity
* You won't be bored (ever)
* Wins feel earned and they're satisfying
What We're (Reluctantly) Looking For
* Experience in SaaS account management, customer success, or similar
* Strong communication skills (translation: you can explain complex stuff simply)
* Ability to stay calm when things get messy
* Curiosity, you ask "why?" more than "what?"
* Ownership mindset (you fix problems instead of pointing at them)
The Basics
* Competitive salary + performance incentives
* Benefits package (yes, the usual stuff)
* Remote/hybrid flexibility
* Growth opportunities โ if you can handle them
Final Warning
If you want a job where you can coast, this isn't it.
If you want a job where you'll grow, be challenged, and occasionally surprise yourself...
...you still might not want it.
But if you do โ we'd like to hear from you. Company Description
SWIVEL FACILITATES SUCCESS FOR FINANCIAL PROFESSIONALS BY WORKING THE WAY THEY DO SO THEY CAN WORK SMARTER, NOT HARDER.
What we do -
Swivel creates a great quality of life for financial professionals and their clients by personalizing the client experience at scale. As the world's most flexible financial services CRM, Swivel automates tasks and custom workflows so FMOs, IMOs, agents and advisors can work smarter, not harder. From insurance and annuities to medicare and wealth management, Swivel does it all. Now financial professionals can manage, track, nurture, and see all their clients' assets, policies, and statements in one place. Our concierge service sets up the system to personalize each step in the customer journey. Also, clients see all their balances with one login. With Swivel, account information is always accurate, aggregated and updated, making reviews and audits automatic.
Our origin story -
Adaptation As Inspiration
Growing up, Matt Walker, Swivel's co-founder and CEO, loved watching chameleons adapt to different environments. Chameleons are famous for changing their skin color from black, blue, brown, green, and light blue to orange, pink, red, turquoise, and yellow. Incredibly efficient creatures, they can see up to 32 feet in front of them, and their infamous tongues can go from 0 to 60+ miles per hour in just one-hundredth of a second to snag unsuspecting insects.
Matt wanted a system that worked the way he did - seamlessly across products and clients.
As an entrepreneurial financial professional, Matt leveraged the idea of adaptation to build a diversified business that brought different parts of the financial services industry under one roof. Having multiple revenue streams was good for business and good for clients who wanted to work with one partner to adapt their portfolios to changing circumstances. From selling insurance to providing wealth management services, Matt did it all. The challenge was financial CRMs didn't. They either focused on wealth management or insurance (not both), and general-purpose CRMs didn't work the way Matt did.
In addition to streamlining client communications, Matt wanted analytics and data to make better decisions, but he found it difficult to compile a complete picture without seeing all his clients' policies and account balances in one place. CRMs fell short, and Excel spreadsheets did too. Matt and his team had very inefficient processes because they were trying to adapt their workflows to fit preset software rules and workflows instead of the other way around. Matt wanted a system that worked the way he did - seamlessly across products and clients.
Looking into what it would take to create a flexible CRM system for multi-faceted financial firms, Matt quickly found that developing software isn't cheap. It would take millions of dollars to make a customizable financial services CRM. Realizing the average advisor can't afford to spend that kind of money creating software that works the way they want, Matt decided to build it for them (and himself).
Company Description
SWIVEL FACILITATES SUCCESS FOR FINANCIAL PROFESSIONALS BY WORKING THE WAY THEY DO SO THEY CAN WORK SMARTER, NOT HARDER.\r
\r
What we do - \r
Swivel creates a great quality of life for financial professionals and their clients by personalizing the client experience at scale. As the world's most flexible financial services CRM, Swivel automates tasks and custom workflows so FMOs, IMOs, agents and advisors can work smarter, not harder. From insurance and annuities to medicare and wealth management, Swivel does it all. Now financial professionals can manage, track, nurture, and see all their clients' assets, policies, and statements in one place. Our concierge service sets up the system to personalize each step in the customer journey. Also, clients see all their balances with one login. With Swivel, account information is always accurate, aggregated and updated, making reviews and audits automatic.\r
\r
Our origin story - \r
Adaptation As Inspiration\r
Growing up, Matt Walker, Swivel's co-founder and CEO, loved watching chameleons adapt to different environments. Chameleons are famous for changing their skin color from black, blue, brown, green, and light blue to orange, pink, red, turquoise, and yellow. Incredibly efficient creatures, they can see up to 32 feet in front of them, and their infamous tongues can go from 0 to 60+ miles per hour in just one-hundredth of a second to snag unsuspecting insects.\r
\r
Matt wanted a system that worked the way he did - seamlessly across products and clients.\r
As an entrepreneurial financial professional, Matt leveraged the idea of adaptation to build a diversified business that brought different parts of the financial services industry under one roof. Having multiple revenue streams was good for business and good for clients who wanted to work with one partner to adapt their portfolios to changing circumstances. From selling insurance to providing wealth management services, Matt did it all. The challenge was financial CRMs didn't. They either focused on wealth management or insurance (not both), and general-purpose CRMs didn't work the way Matt did.\r
\r
In addition to streamlining client communications, Matt wanted analytics and data to make better decisions, but he found it difficult to compile a complete picture without seeing all his clients' policies and account balances in one place. CRMs fell short, and Excel spreadsheets did too. Matt and his team had very inefficient processes because they were trying to adapt their workflows to fit preset software rules and workflows instead of the other way around. Matt wanted a system that worked the way he did - seamlessly across products and clients.\r
\r
Looking into what it would take to create a flexible CRM system for multi-faceted financial firms, Matt quickly found that developing software isn't cheap. It would take millions of dollars to make a customizable financial services CRM. Realizing the average advisor can't afford to spend that kind of money creating software that works the way they want, Matt decided to build it for them (and himself).
CVWalletExtranet.Domain.Entities.JobShortDescription
$20,000 RETENTION BONUS OFFERED TO NEW HIRES
Please check out our job preview video: "A Day in the Life" Delivery Truck Driver ( )
BECOME A US FOODSยฎ DRIVER!
Ready to build a career with a company that's leading the foodservice industry?
We help YOU make it!
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is $31.70/hour.
As applicable, this role will also receive overtime compensation and a retention bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.
Main Ingredients of the Job
* Safely drive trucks to customers and meet scheduled customer delivery times
* Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas
* Verify accuracy of delivery with customers and obtain proper signatures
* Handle collections and payments from customers when applicable
* Professionally perform customer service responsibilities to enhance our client experience
* Perform all pre-trip and post-trip equipment inspection
Physical Requirements
* Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required
* Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required
What You Bring to the Table
* Register to the FMCSA Clearinghouse*
* Must be at least 21 years of age
* Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications
* Minimum of six months commercial driving experience (any industry) OR three months commercial driving experience in the food and/or beverage delivery industry required
* Ability to operate manual transmission preferred; may be required in specific locations
* Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.
Why US Foods
US Foods ยฎ helps our customers Make It , with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.
Great drivers are crucial to the US Foodsยฎ team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.
At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!
At US Foods ยฎ , we are committed to Total Rewards that respect and reward our associates for their dedication and hard work.
* Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driver's license (CDL) and commercial learner's permit (CLP) holders' drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit ( ) and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see "Clearinghouse Help" field on the clearinghouse page.
Keywords:
CDL-A truck driver, delivery driver, US Foods driver, retention bonus, FMCSA Clearinghouse, local routes, pallet jack, foodservice distribution, CDL Class A, OT pay
BECOME A US FOODSยฎ DRIVER!
Ready to build a career with a company thatโs leading the foodservice industry?
Our CDL A Delivery Truck Drivers start at $24.50 an hour + Incentive pay!
We are looking for Delivery Truck Driverswho relish the chance to push their potential, grow and reap the rewards of joining the US FOODSยฎfamily.ย
We help YOU make it! US FOODSยฎis one of the largest food distributors with a culture and history of promotion from within and unlimited career growth opportunities w/ ongoing job skills and leadership development training.ย ย
US FOODSยฎ has a lot to offer:โฏย
Home Every Night with local routesย ย
Work Schedule Monday- Friday starting in the early morning until finishedย
US FOODSยฎis the company built on YOU Matter, where your hard work is rewardedย
We are committed to compensation, benefits that respect, and reward our employees for their dedication and hard workโฏโฏย
Excellent Leadership
Service recognition and employee rewards
BENEFITS START DAY ONE: medical, dental, vision, 401(k) Plan and Employee Stock Purchase Plan (ESPP) life insurance and paid parental leave. Check out our Benefits by clicking on the link Health Plan Identifier ( )ย
Main Ingredients of the Jobย
As a US FOODSยฎDelivery Truck Driver you will be critical to the US FOODSยฎteam and one of the important faces of our organization. As a delivery truck driver, you will have an impact on our customers by delivering our meats, produce, frozen goods, groceries, dry goods, equipment, and supplies to their drop-off sites. Your efforts are the foundation that defines US FOODSยฎ success based on our pillars of cultural beliefs, work ethic, collaborative spirit, and service.ย
Deliver best-in-class Customer Service.ย ย
Deliver customerโs orders to meet scheduled delivery times and keep productivity.ย
Unload products with a hand truck and place items in customer storage area.โฏย
Able to perform repeated, manual heavy lifting of items up to 80 pounds.ย
Make frequent stops during a work shift.โฏย
Deliver product in inclement weather conditions.โฏย
Verify delivery of items with customers.ย
Collect money (cash or checks) where needed.โฏย
What you bring to the tableย
Must be at least 21 years of age.โฏย
Must have valid CDL A issued by the state of legal residence with necessary endorsements and DOT (Department of Transportation) qualified.โฏย
Minimum six months commercial truck driving experience or three months of foodservice or food and beverage truck delivery experience required.โฏย
Great delivery truck drivers are crucial to the US Foodsยฎ team and one of the important faces of our organization. Our truck drivers strive for integrity and reliability, while building trusting relationships with customers. JOIN OUR TRANSPORTATION TEAM!ย
Please check out our job preview video: "A Day in the life" Delivery Truck Driver ย
*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Truck Drivers must visit the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driverโs license (CDL) and commercial learnerโs permit (CLP) holdersโ drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you can log into login, but are having trouble with the Clearinghouse registration, see โClearinghouse Helpโ field on the clearinghouse page.ย ย
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.ย The expected base rate for this role is between $24.00 and $26.00.
This role will also receive incentive compensation. โ
โBenefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance
Position Title: Compliance Analyst Electronic Visit Verification
Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America
Requisition Number: Req #290
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
The Tempus Electronic Visit Verification (EVV) Compliance specialist has a key role in supporting the state and the agency partners in ensuring PCA program participants are compliant with the use of EVV and the EVV policies. This role is responsible for implementing and overseeing the Tempus FI aspects of the EVV Compliance policies set forth by MassHealth and ensures Tempus FI satisfies contract requirements.
This role involves a broad range of tasks including: preparing compliance reports and dashboards for the state, agencies and internal teams, monitoring EVV compliance metrics and supporting CMS-related reviews and compliance assessments, overseeing/initiating needed changes to the PowerBI dashboard, researching non-compliance cases, assisting with corrective action plans and/or process improvements, and communicating across departments, with MassHealth and other contracted agencies. This role and associated activities will evolve as EVV compliance requirements increase with the maturity of the implementation.
- Stoughton, Massachusetts office only
- First week in person for training
- Hybrid model observed after training
Essential Job Functions
Serve as primary EVV compliance liaison between:
- EVV Project Leader
- EVV Reporting Analyst
- State program and policy teams
- EVV system vendor
- Call center and support operations
- Training and quality teams
- MassHealth
- PCM Agencies
Analytics
- Maintain and monitor EVV dashboard for EVV usage, program rules violations and other data trends
- Monitor, prepare and share compliance reports for MassHealth and the agenciesโwhich includes analyzing the data to ensure data quality, and to monitor common themes/trends
- Prepare additional reports and present information, as needed, for senior leaders and MassHealth as necessary
Operations
- Monitor the effectiveness of current compliance procedures and tools and lead the efforts to continuously improve to achieve the needed results e.g., identifying breakdowns and root causes and communicating and implementing changes
- Support the development of any new EVV Standard Operating Procedures
- Participate in EVV governance, change-control and system enhancement discussions
- Understand barriers or root causes of why individuals are not compliant and drive remediation plans
- Work with system vendor and EVV SME to resolve technical issues affecting compliance
Research Escalations and Support Communications
- Perform compliance-related research to answer questions or determine if an issue is non-compliant
- Support requests received by MassHealth/Program Integrity Team
- Support agencies and/or work in partnership with EVV Support
- Support state-led outreach and communications related to EVV compliance expectations
- Perform escalation follow-up for non-compliant individuals as necessary
- Oversee the communication plan for EVV Compliance:
- Draft, modify, and distribute EVV compliance communications
- Send PCA non-compliance list to the EVV Support team who assist with PCA outbound calls
- Create lists for Everbridge compliance messages and collaborate with IT to monitor the process.
- Send address list to Mailing Department for warning letter preparation
- Manage all incoming/outgoing EVV compliance-related emails and escalating any observed trends or case specific
Training
- Collaborate with the training and knowledge management teams to ensure EVV guidance is accurate and contract aligned
- Provide EVV Compliance training to Tempus operations teams and other individuals as necessary
- Review EVV job aids, FAQs, scripts and training content for compliance accuracy
Risk Management
- Identify compliance risks and recommend process improvements to strengthen compliance and reduce/eliminate inefficiencies.
Competencies
- Strong understanding of compliance governance, auditing and regulatory frameworks
- Strong analytical capabilities to assess data and processes and articulate insights
- Experience leading a process and implementing continuous improvementโincluding researching root causes and implementing changes
- Ability to maintain and communicate in-depth knowledge of the MassHealth Compliance standards and regulations
- Experience with data tools (Excel and PowerBI)
- Methodical and diligent, outstanding planning abilities
- Strong written and oral communication skills
- Professional, friendly & understanding personality
- Ability to work independently while functioning effectively as a team member
- Self-motivated
Qualifications
- Bachelorโs Degree required (Public Administration, Health Administration, Social Services, Business or related field)
- 5-7 years' experience in compliance, healthcare administration, Medicaid, home and community-based services or similar environment
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times.
Travel
Travel may be required for this position.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
- Sign on bonus
- Work/Life Balance
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long-Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit-based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Professionals
Job Function: Non-Supervisor
Pay Type: Hourly
Travel Required: No
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