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Role: Manufacturing Innovation Advanced Technology Engineer
Location: Georgetown, KY - Onsite
- Master’s Degree in Engineering or Advanced Degree in related fields
- Academic research experience in new technology
- Project management work involving internal and external parties – 6 months or greater
- Experience deploying equipment including establishing RJ, PFMEA, and quality control plan
- Experience deploying automotive production equipment
- Experience in Robotics to include operation, teaching, maintenance, and safety
- Expertise in synthetic data generation techniques (GANs, VAEs, NeRFs, Blender) and domain randomization for model generalization.
- Experience with high-speed inline inspection systems and vision-based process control.
- Knowledge of IIoT data pipelines and messaging standards.
- Strong understanding of calibration, measurement system analysis (MSA), and quality-critical inspection requirements.
Job Purpose:
Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.
Duties & Responsibilities:
• Serve as the first point of contact for customers needing technical assistance.
• Must work East Coast Market hours
• Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues
• Troubleshoot hardware, Windows 10, Windows 11 and application issues
• Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones
• Install and manage Spyware/Malware tools
• Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay
• Provide first level network support and troubleshooting for both wireless and wired configurations
• A basic understanding of Active Directory at the Organization Unit level
• Troubleshoot Cisco Phone systems / Video conference
Requirements & Qualifications:
• Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support.
• Experience with incident management/ticketing system like ServiceNow
• Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365
• Experience with System Center Configuration Manager/Endpoint Manager
• Experience with patch management and application deployment
• Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices
• Ability to thrive in a fast-paced environment and work effectively under pressure
• Experience providing ongoing support to C-suite executives
• Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred
• High school degree required; college degree strongly preferred
• Must be willing to get MS900 certification
Important Notes:
- Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
- No phone calls please, the applicant will be contacted within two weeks if successful
About BTIG:
BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.
Compensation:
- BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
- The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime.
Disclaimer:
Job overview: Supports technology across retail locations, field personnel, and home office. Resolves user issues while proactively identifying opportunities to improve the overall technology stack to drive smooth, consistent operations.
Responsibilities and duties:
- Troubleshoot issues with POS systems, computer hardware, polling systems, and any other in-store and remote data collection technology.
- Answer help desk calls and emails as they arrive.
- Log, track, and manage incidents and service requests within Jira Service Desk (or similar ITSM platform).
- Resolve level 1 issues in real time; research, solve, and escalate level 2 and 3 tickets as needed.
- Clearly communicate on all open tickets through resolution and closure in Jira.
- Help define, achieve, and improve IT Dept Service Level Agreements with the Business.
- Develop and use Jira reporting to spot trends in company support needs.
- Participate in root cause analysis of issues and collaborate with the team to craft long-term solutions.
- Update and maintain networking infrastructure to align with organizational security standards
- Support the Technology team in sourcing, building, and implementing new technology to the field organization.
- Assist in executing IT corporate initiatives and see them through to completion.
- Coordinate 3rd Party technical teams to install and repair on-site hardware.
Qualifications:
- Outstanding communication skills, including the ability to articulate complex topics to less technical users and emphasize standard operating procedures
- Proficient knowledge of Microsoft Office including Word, Excel, Outlook, and PowerPoint.
- Understanding of computer networks, servers, routers, and data collection processes.
- Planning and organizational skills.
- Ability to identify problems and resolve them.
- Ability to set priorities, meet deadlines, and multi-task with minimal supervision.
- Capability to build working relationships with internal customers and external vendors.
- Ability to travel 1-2 times per month.
- Participate in a rotating on-call schedule to provide after-hours and weekend support as needed to ensure continuous business operations.
Education and Experience:
- High school diploma or equivalent; Bachelor’s degree preferred; or a combination of education and experience that yields the required knowledge, skills, and abilities.
- Prior Service Desk or technical support experience
- Experience with Jira or similar IT service management platforms.
- Experience in fast-paced and dynamic companies; ideally supporting retail, manufacturing, and/or logistics operations.
- Proactive, customer-centric mindset.
- Outstanding integrity and desire to solve problems.
As one of the larger veterinary practices in the region, we operate with a strong team-based model. Every doctor has the opportunity to focus on areas of individual interest, and you’ll be surrounded by colleagues who are not only highly skilled but also eager to collaborate. Our Springfield location maintains Cat Friendly Practice® status, which means our space and workflow are designed to reduce stress for patients and support a calmer, more efficient workday for the entire team. You’ll have access to modern diagnostic tools including laparoscopy, digital imaging, ultrasound, advanced dental equipment, comprehensive in-house lab capabilities, in-house orthopedic surgeries, and laser therapy all supported by a capable team that keeps appointments flowing smoothly and allows you to focus on practicing high-quality medicine.
What makes Capitol Illini particularly rewarding is the continuity of care we provide. Our focus on prevention, long-term wellness, and clear communication helps our veterinarians build lasting relationships with clients, and it also leads to more satisfying clinical outcomes. Pet owners in the area rely on us for everything from routine preventive care to guidance on chronic conditions, recovery planning, and urgent needs.
You’ll also find excellent opportunities for professional development here. With multiple doctors, diverse caseloads, and a practice structure that supports growth, you’ll have the freedom to deepen your skills in surgery, dentistry, internal medicine, imaging, or any area that inspires you. Our multi-location network fosters collaboration and offers mentorship across Springfield and Chatham, giving you a strong foundation for long-term clinical and leadership development.
If you’re someone who values teamwork, clear communication, and practicing excellent medicine in a supportive and well-equipped environment, Capitol Illini Springfield is a place where you can thrive and feel genuinely supported in your growth.
What Your Day-to-Day Looks Like
- Build Lasting Relationships: Connect with clients and their pets, becoming their trusted partner in a pet's lifelong health.
- Practice Your Best Medicine: From diagnosis to treatment, you'll lead patient care with the freedom to uphold the highest standards.
- Educate and Empower: Clearly communicate findings and treatment plans, empowering clients to make informed decisions.
- Collaborate and Grow: Work alongside a supportive paraprofessional team, contributing to a positive hospital culture.
- Doctor of Veterinary Medicine (DVM) degree.
- A valid state license and in good standing to practice.
- A collaborative spirit and a dedication to practicing the highest standard of medicine.
- Excellent communication skills with a positive, friendly attitude.
How You're Supported
As part of the Mission Pet Health family, you get the autonomy of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Generous CompensationCompetitive base salary and a monthly production bonus with no negative accrual.
Total WellbeingComprehensive coverage including Health, Dental, Vision, and more, plus Maternity Leave and 24/7 TeleDoc access.
Financial HealthPlan for your future with a 401k featuring a generous company match, plus Long & Short-Term Disability insurance for peace of mind.
Commitment to GrowthReceive a yearly CE allowance with dedicated paid days off. Grow with leadership tracks and structured mentorship.
The Power of a NetworkTap into a nationwide community of over 20,000 veterinary professionals for collaboration and to explore your unique interests.
Peace of MindCompany-paid Professional Liability Coverage, so you can focus on what you do best: practicing great medicine.
About Mission Pet HealthMission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at .
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
#INDV
We are expanding our advanced practice team and take pride in caring for the tiniest lives at the highest level of care! Would you be interested in joining elite clinical staff in a beautiful, historic city? Our Neonatal Intensive Care Unit provides the best start in life for babies born too early or with medical problems. Our NICU is a Level IV, which is the highest level of neonatal care. Our APPs, Neonatologists, and other care providers take care of babies around the clock in this high-tech unit. Pediatric surgeons and experts in every specialty have direct access to the NICU. Please apply to feel fully supported and successful!
Shifts available: 12 or 24-hour shifts, days or nights. **NO ON CALL!**
Key Responsibilities:
- Manages and provides care for the patient requiring neonatal intensive care utilizing collaborative consultation with team members, under the direction and supervision (but not necessarily the direct attendance) of an attending neonatologist.
- Receives a distressed neonate in the Delivery Room and initiates appropriate intervention.
- Performs a complete newborn physical examination and assessment of gestational age, discriminating between normal and abnormal findings.
- Conducts parent interviews and takes family history.
- Collaborates with neonatologists concerning pertinent historical events, physical findings, diagnostic and therapeutic measures initiated on all admissions.
- Orders appropriate laboratory tests and procedures.
- Performs diagnostic and therapeutic procedures necessary and appropriate for the care of the patient.
- Reviews and provides general care items involved in neonatal care, such as temperature stabilization, hyperalimentation therapy, feeding management, and phototherapy.
- Participates in rounds in the NICU.
What We Offer:
- Competitive salary with a generous sign-on bonus
- An extensive benefits package that includes quality-based bonus incentives, relocation allowance, life insurance, comprehensive health, dental, and vision coverage
- CME and board maintenance allowances
- Retirement plan with employer matching and an additional 457B retirement savings plan
- Educational allowance paid licensure and malpractice fees, and professional membership dues allowance.
Qualifications
- Minimum of 2 years Neonatal NP/Physician Assistant experience preferred
- NNP: Current unrestricted Advanced Registered Nurse Practitioner License to practice in the state(s) in which privileges are sought; Neonatal Nurse Practitioner Certification via National Certification Center; BLS and NRP Certification upon hire
- PA-C: Current unrestricted Physician Assistant License to practice in the state(s) in which privileges are sought; National Certification from the National Commission on Certification of Physician Assistants
- Current American Heart Association BLS and NRP Certification
Benefits:
- Paid Time Off and Paid Holidays
- Health Insurance (medical, dental, vision)
- Health Savings Account, Health Reimbursement Account, and Flexible Spending Account options
- Life, Disability, and Other Voluntary Benefits
- 401(k) with Company Matching Contributions
- Continuing Education
- Sign-on Bonus and Relocation assistance
What do people say about working with us?
“My recruiter was helpful in securing my dream job opportunity. He helped me through each step of the way, making my resume stand out and highlighting my unique strengths and abilities that aligned perfectly with the client's requirements. He is the reason I now have a new career at a wonderful company.” -DO
Who We Are
Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm that specializes in placing healthcare professionals from staff to leadership with both clinical and non-clinical employers.
Pivotal Placement Services is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
In this role, you will report to the Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location: Summit, NJ
Shift: Monday-Friday 7:30 am -4:00 pm
Hourly Pay Range:
Benefits:
Health and Wellness: Medical, Dental, Vision and Wellness programs
Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
Recognition: Celebrate your peers and earn points to redeem on gifts and products
What we're looking for
Education:
High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is preferred
Experience:
4 years of equivalent experience in customer service, purchasing, or account management.
Proven experience in managing associates and leading teams effectively.
GMP and GLP training is considered a plus.
Proficient in collaboration tools, with preferred experience using Microsoft Teams.
Familiar with Information Access systems and ERP platforms.
Demonstrates excellent customer service skills and maintains a professional, can-do attitude.
Basic understanding of purchasing processes and inventory management principles.
Strong commitment to safety, quality, and strict adherence to established protocols, policies, and procedures.
Highly adaptable and flexible, with the ability to manage multiple tasks efficiently.
Self-motivated and capable of working independently with a proactive, forward-thinking mindset.
Skilled in troubleshooting and resolving issues effectively.
Strong verbal and written communication skills, with the ability to collaborate across departments and engage with customers.
Knowledgeable in applying and administering company policies consistently.
Able to make sound business decisions with minimal guidance from management.
How you will thrive and create an impact
Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
The Team Lead is responsible for overseeing the day-to-day operations of the onsite Scope of Work (SOW) in alignment with customer requirements at the customer location. This role supports and leads a small team of Avantor on-site personnel, serving as the primary point of contact for the customer. Typically dedicated to one customer and one site location, the Team Lead reports directly to a manager and actively participates in the work performed by the team.
In this role you will:
Coordinate and lead team efforts to execute tasks outlined in the SOW based on customer requirements.
Coach and motivate team members to meet or exceed performance goals, fostering individual and team development through mentoring.
Manage open order status reports, departmental metrics, and maintain SOPs/SOWs.
Provide training and serve as a backup for associates to ensure continuity of operations.
Perform administrative duties including timecard review, vacation scheduling, and contributing to performance management.
Create and maintain documentation such as SOPs, SOWs, SPIs, and KPIs.
Deliver customer reporting and conduct data analysis to support operational insights.
Act as a liaison between the customer, Avantor Services, and Avantor Sales to ensure alignment and satisfaction.
Perform additional duties as assigned to support team and customer success.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
Pay Transparency:
The expected pre-tax pay for this position is
$51,500.00 - $83,375.00Actual pay may differ depending on relevant factors such as prior experience and geographic location.
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.
- IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 3 Duration: 4 Months(Possibility of extension) On Site Purpose: The Atlanta Public School System is seeking the services of an IT Service Delivery Systems and Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.
Summary: Atlanta Public Schools' Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
The IT Service Delivery Systems and Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards.
Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations.
This position will work under the supervision of the IT Service Delivery team.
Scope of Work/Key Responsibilities: Adhere to established standard operating procedures through the following: Maintain exceptional customer service posture at ALL TIMES.
Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team Primary iiQ Management and Training Responsibilities: Manage and administer iiQ system for IT Service Delivery and Student Experience Team Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district Monitor IT Service Delivery and Student Experience Tableau dashboards Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.
Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team
What Your Day-to-Day Looks Like
- Build Lasting Relationships: Connect with clients and their pets, becoming their trusted partner in a pet's lifelong health.
- Practice Your Best Medicine: From diagnosis to treatment, you'll lead patient care with the freedom to uphold the highest standards.
- Educate and Empower: Clearly communicate findings and treatment plans, empowering clients to make informed decisions.
- Collaborate and Grow: Work alongside a supportive paraprofessional team, contributing to a positive hospital culture.
- Doctor of Veterinary Medicine (DVM) degree.
- A valid state license and in good standing to practice.
- A collaborative spirit and a dedication to practicing the highest standard of medicine.
- Excellent communication skills with a positive, friendly attitude.
How You're Supported
As part of the Mission Pet Health family, you get the autonomy of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Generous CompensationCompetitive base salary and a monthly production bonus with no negative accrual.
Total WellbeingComprehensive coverage including Health, Dental, Vision, and more, plus Maternity Leave and 24/7 TeleDoc access.
Financial HealthPlan for your future with a 401k featuring a generous company match, plus Long & Short-Term Disability insurance for peace of mind.
Commitment to GrowthReceive a yearly CE allowance with dedicated paid days off. Grow with leadership tracks and structured mentorship.
The Power of a NetworkTap into a nationwide community of over 20,000 veterinary professionals for collaboration and to explore your unique interests.
Peace of MindCompany-paid Professional Liability Coverage, so you can focus on what you do best: practicing great medicine.
About Mission Pet HealthMission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at .
Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
Job Summary
Under general supervision of Account Director, provides technical support and expertise to assigned customer. Conducts telephonic and electronic follow up and closing functions for open work orders on assigned accounts in order to meet the contractual obligations of the client. Intent is to ensure work orders are completed on time. This position will primarily involve handling customer communications on general trades-related work orders (with emphasis on plumbing, lighting, doors, and electrical repairs). Communications include but are not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Capabilities to understand and review quotes and provide recommendations for most effective, timely and cost conscious repairs.
Essential Duties & Responsibilities
- Perform administrative support to include work order management and scheduling, vendor management, purchase order coordination, reporting, and any other such task assigned by supervisors
- Provide technical direction and support to EMCOR Field Organization and subcontractors to ensure timely completion of all general trades-related work orders
- Respond to requests for maintenance and repair of facilities with an emphasis on plumbing, doors, and electrical situations affecting the facilities, etc.
- Maintain effective communications with employees, management, EFO/contractors, and customers as operations are 24/7.
- Assist customer and service providers with invoicing statuses and issues; escalate when appropriate
- Provide accurate reporting on open work orders for supervisor review as requested
- Document all work order related correspondence with customers and EFO/service providers to ensure files and work order history are always up to date and complete
- Will attend all required staff meetings and complete all required safety training
Qualifications
- Associates Degree or equivalent experience
- Minimum of 5 years of experience in general contractor trades maintenance and management or an equivalent combination of education and experience
- Bi-lingual English-Spanish preferred
- Advanced proficiency in MS Windows Applications, including MS Excel and Word. Must be able to Type min 50 wpm and have good writing skills
- Professional and friendly demeanor, willing to go above and beyond to accomplish the mission
- Ability to work under pressure and make correct decisions with limited input; know when to escalate issues to leadership
- Ability to communicate effectively and efficiently with all functions of the Operations Team and Call Center to carry out objectives of the program
- Ability to think critically and problem solve
- Ability to maintain a courteous, professional demeanor at all times
- Convey confidence in providing and receiving pertinent information
- Must be punctual, reliable and caring about their work ethic
- Capability to travel < 25% to customer headquarters or sites
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
ManTech seeks a motivated, career and customer-oriented Service Desk Specialist to join our team in Chantilly, VA.
Responsibilities include, but are not limited to:
The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for the customer’s IT business and mission-focus enterprise systems.
The Service Desk Specialist will be directly responsible for receiving, prioritizing, documenting, and actively resolving end-user submitted requests. Specialists will use common IT skills and tools to provide “hands on” troubleshooting assistance at the desktop level.
The IT Enterprise Service Desk supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), desktop and web-based applications, and unified communications (Video Tele-Conferencing (VTC), Voice over IP (VOIP) phones, etc.).
Able to learn and troubleshoot and repair/resolve various issues/requests for peripheral devices..
Knowledgeable with Microsoft Windows 10, basic networking concepts, PC hardware, and COTS software.
Must be able to work an eight-hour shift. Shift hours for this position are from 10:00 AM until 6:00 PM. Our Service Desk is available 0600 AM until 6:00 PM Monday through Friday.
Proven excellence in written and verbal communication within a team and with end users, VIPs, team managers, and client managers.
Basic Qualifications:
Bachelor’s Degree and 2 or more years of relevant experience.
Needs a Security + certification and a corresponding Compute Environment cert for a Microsoft Windows environment such as the CompTIA A+ or a Microsoft Windows certification.
Able to work directly with customers – over the phone - to elicit all necessary details to capture their IT service request, incident, or problem accurately and completely.
Desirable is Information Technology Infrastructure Library (ITIL) fundamentals.
Candidates must demonstrate the capability to collaborate and independently learn new technologies to be successful.
Clearance Requirement:
Must have a current/active Top Secret/SCI and be able to obtain and maintain a polygraph.
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
About Evergreen
Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.
We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.
These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.
About the Role
This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers.
What You’ll Do
Strategic Leadership and Transformation
- Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation.
- Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities.
- Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner.
- Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams.
- Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation.
Technology Strategy and Execution
- Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks.
- Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives.
- Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals.
- Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value.
- Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions.
What You’ll Bring
- 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients.
- Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines.
- Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives.
- Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients.
- Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies.
- Exceptional skills in executive presentation, negotiation, and relationship management.
- A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains.
- Strong negotiation and problem-solving abilities.
- Willingness to travel for client engagements and strategic events as needed.
- Proven experience operating within a vendor–client environment, managing client executive relationships, and solution delivery
- Proven experience operating within a vendor–client environment, managing client executive relationships and solution delivery.
This position will be located at the Penske facility at 9210 E Hampton Drive Capitol Heights, MD 20743.
Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.
• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Pay: $25.48
- $32.50 hourly Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure.
To learn more visit Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 9210 E Hampton Dr Primary Location: US-MD-Capitol Heights Employer: Penske Truck Leasing Co., L.P.
Req ID: 2602759
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Exciting Opportunity for Non-Invasive Advanced Imaging Cardiologist in Fargo, ND
Why Join Us?
Thriving Heart & Vascular Team
- Be part of a dynamic team of 13 physicians and 13 dedicated Advanced Practice Providers (APPs) in a growing practice.
Seamless Integration
- Benefit from the convenience of having both the clinic and hospital in the same building, ensuring smooth transitions between inpatient and outpatient care.
State-of-the-Art Facilities
- Access advanced imaging services, including ICAEL Accredited Echocardiography Labs and ACR Accredited Nuclear and Cardiac CT programs.
Comprehensive Cardiology Services
- Engage in a full spectrum of cardiology services, including electrophysiology, structural heart, interventional cardiology, peripheral vascular, pediatric cardiology, and cardiothoracic surgery programs.
Innovative Clinical Programs
- Participate in cutting-edge clinical services such as pediatric and congenital adult cardiology clinics, Congestive Heart Failure Clinic, Pacemaker/device clinic, and Cardiac and Vascular screening programs.
Supportive Environment
- Work with excellent technical, nursing, and support personnel in all aspects of the practice.
Balanced Work-Life
- Enjoy a manageable 1:6 call rotation.
Legal and Financial Peace of Mind
- Practice in a tort reform state with no buy-in, no malpractice, no overhead, and no seniority issues.
What We’re Looking For
Qualifications
- Board Certified/Board Eligible in Cardiology.
- Proficiency in special procedures such as TEE, Nuclear Stress imaging interpretation, and Coronary CT interpretation.
- Cardiac MRI (Level 2 or higher) skills required.
Personal Attributes
- Excellent interpersonal skills.
- Strong team orientation.
- Leadership skills are a plus.
COMPENSATION
- $574,000. Hired candidates may be eligible to receive additional compensation in the form of bonuses, quality incentives or production-based compensation.
Discover Fargo, ND
Prime Location
- Centrally located on the border of North Dakota and Minnesota.
- Just 3.5 hours northwest of Minneapolis/St. Paul.
Vibrant Community
- Fargo-Moorhead population: 225,000.
- Regional population: 478,000.
Join us in Fargo, ND, where you can make a significant impact in a supportive and innovative environment. Apply today to become a valued member of our Heart & Vascular team!
Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.
For additional information please contact:
Liz Huesman, Senior Physician Recruiter
7
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000. Job Location: 32nd Avenue Building Shift Rotation: Day/Eve/Night Rotation (United States of America) Shift Start/End: / Hours Per Pay Period: Compensation Range: Union: FTE: 1 Weekends: Call Obligations: Sign On Bonus:
Exciting Opportunity for Non-Invasive Advanced Imaging – No MRI Cardiologist in Fargo, ND
Why Join Us?
Thriving Heart & Vascular Team
- Be part of a dynamic team of 13 physicians and 13 dedicated Advanced Practice Providers (APPs) in a growing practice.
Seamless Integration
- Benefit from the convenience of having both the clinic and hospital in the same building, ensuring smooth transitions between inpatient and outpatient care.
State-of-the-Art Facilities
- Access advanced imaging services, including ICAEL Accredited Echocardiography Labs and ACR Accredited Nuclear and Cardiac CT programs.
Comprehensive Cardiology Services
- Engage in a full spectrum of cardiology services, including electrophysiology, structural heart, interventional cardiology, peripheral vascular, pediatric cardiology, and cardiothoracic surgery programs.
Innovative Clinical Programs
- Participate in cutting-edge clinical services such as pediatric and congenital adult cardiology clinics, Congestive Heart Failure Clinic, Pacemaker/device clinic, and Cardiac and Vascular screening programs.
Supportive Environment
- Work with excellent technical, nursing, and support personnel in all aspects of the practice.
Balanced Work-Life
- Enjoy a manageable 1:6 call rotation.
Legal and Financial Peace of Mind
- Practice in a tort reform state with no buy-in, no malpractice, no overhead, and no seniority issues.
What We’re Looking For
Qualifications
- Board Certified/Board Eligible in Cardiology.
- Proficiency in special procedures such as TEE, Nuclear Stress imaging interpretation, and Coronary CT interpretation.
Personal Attributes
- Excellent interpersonal skills.
- Strong team orientation.
- Leadership skills are a plus.
COMPENSATION
- $574,000. Hired candidates may be eligible to receive additional compensation in the form of bonuses, quality incentives or production-based compensation.
Discover Fargo, ND
Prime Location
- Centrally located on the border of North Dakota and Minnesota.
- Just 3.5 hours northwest of Minneapolis/St. Paul.
Vibrant Community
- Fargo-Moorhead population: 225,000.
- Regional population: 478,000.
Join us in Fargo, ND, where you can make a significant impact in a supportive and innovative environment. Apply today to become a valued member of our Heart & Vascular team!
Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.
For additional information please contact:
Liz Huesman, Senior Physician Recruiter
7
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000. Job Location: 32nd Avenue Building Shift Rotation: Day/Eve/Night Rotation (United States of America) Shift Start/End: / Hours Per Pay Period: Compensation Range: Union: FTE: 1 Weekends: Call Obligations: Sign On Bonus:
SUMMARY
This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.
RESPONSIBILITIES
- Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
- Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
- Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
- Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
- Prepare service estimates, manage service reports, and support billing and quality documentation processes.
- Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
- Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
- Perform regular safety and compliance audits related to service and facility operations.
QUALIFICATIONS
- Bachelor's degree required.
- Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
- Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
- Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
- Proven customer-facing communication skills with a professional, solutions-focused approach.
- Strong organizational skills with attention to detail and follow-through.
- Proficiency with standard business software; experience with ERP or CRM systems is a plus.
BENEFITS
- Competitive base compensation with performance-based bonus opportunities.
- High-visibility regional leadership role with strong ownership and decision-making impact.
- Blend of hands-on technical work and leadership responsibilities for continued skill growth.
- Opportunity to work directly with customers and advanced CNC technologies.
- Comprehensive benefits package supporting long-term career stability.
Charlotte Hungerford Hospital (10115) Work where every moment matters.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: We invite you to become part of Connecticut's most comprehensive healthcare network.Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut.
CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment.Registered Nurses utilize the nursing process (assessment, planning, intervention, documentation, and evaluation) to provide direct and indirect patient care based on area(s) assigned, addressing the age appropriate needs of all patients.Follows nursing department philosophies, policies and procedures to develop unique education and care plans for each patient and provide appropriate education and support for family members.Responsible for ensuring customer satisfaction (patient, family, physician, others), maintaining patient confidentiality and being sensitive to the age specific patient needs for comfort, privacy and generalized care.
Maintains current license as a Registered Nurse in the State of ConnecticutBachelor's degree in field of Nursing preferred.We take great care of careers.With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.
Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Charlotte Hungerford Hospital (10115) Work where every moment matters.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: We invite you to become part of Connecticut's most comprehensive healthcare network.Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut.
CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment.Registered Nurses utilize the nursing process (assessment, planning, intervention, documentation, and evaluation) to provide direct and indirect patient care based on area(s) assigned, addressing the age appropriate needs of all patients.Follows nursing department philosophies, policies and procedures to develop unique education and care plans for each patient and provide appropriate education and support for family members.Responsible for ensuring customer satisfaction (patient, family, physician, others), maintaining patient confidentiality and being sensitive to the age specific patient needs for comfort, privacy and generalized care.
Maintains current license as a Registered Nurse in the State of ConnecticutBachelor's degree in field of Nursing preferred.We take great care of careers.With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.
Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Are you ready to accelerate your automotive career? Turn your strong technical knowledge and customer service skills into real growth opportunity at Premium Velocity Auto/ Jiffy Lube (PVA)!
We are now seeking an Advanced Specialist/ MultiCare Master Technician to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
- Opportunity to increase your payrate within your first 60 days of employment!
- Paid training plus bonus incentives for completing training.
- Cross-training across multiple roles, increasing your earning potential.
- Career paths that offer limitless growth opportunities (in Automotive and Management)!
- Safety focused work environment to always keep you and our customers safe!
- Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
- Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. This role requires a minimum of 2 years of proven automotive experience, customer service/sales experience are preferred. A valid driver's license is also required.
Job Summary:
The Service Specialist/Advanced Specialist for PVA (Jiffy Lube) is a Lube Technician that performs the advanced maintenance services to ensure the safety of our customer's vehicles. The Service Specialist/Advanced Specialist may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in-house for all roles.
Job Description:
- Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
- Work efficiently to service the customers in a timely fashion, prioritizing safety always.
- Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.
- Perform preventative maintenance such as oil and filter change, refill fluid levels, inspecting and replacing lights, and replacing wiper blades.
- Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.
- Participate in marketing events and promotions.
- Keep customer, inventory, and service records and perform inventory stocking.
- Perform housekeeping/minor building maintenance.
- Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Requirements:
- Minimum 2 years of automotive service experience.
- Valid Driver's License.
- Dedication to following safety policies and procedures.
- Willingness to undergo on the job training and a growth mindset.
- Able to stand for an extended period of time.
- Be able to lift over 50 pounds.
- Be able to bend, stoop, reach, crawl, and climb stairs.
- Comfort working in an enclosed and/or semi-outdoor environment.
- Authorized to work in the US without sponsorship.
Qualifications:
- ASE certification preferred.
- Retail experience preferred.
- Excellent customer service and communication skills.
- A teamwork mentality.
- Ability to perform the responsibilities of the job.
- Able to work in a fast-paced environment while multi-tasking.
Benefits:
- Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
- Employer Funded Basic Life & Accidental Death Dismemberment*
- Bonus structure for JLU Module completions within set timeframes.
- Employee discount on parts and services
- Additional benefits available:
- Dental Plan and/or Vision Plan*
- Life & Accidental Death Dismemberment and/or Accident*
- Short-Term and Long-Term Disability*
- Critical Illness and/or Cancer and/or Hospital Indemnity*
- Flexible Spending Account (FSA) and/or Dependent Care FSA*
- Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.