Valor Vip Jobs in Usa

• The Diswasher (Steward) will maintain sanitation levels.
• This position requires considerable physical activity on a continuous basis throughout the shift including working in confined spaces and awkward positions, requiring standing, crouching, kneeling, stooping and reaching overhead.
• The Diswasher (Steward) has the ability to comprehend product labeling instructions to enable the safe application of products.
• Maintain inventory of supplies needed to perform job function.
• The Diswasher (Steward) will insure the cleanliness of all floors, walls, dishes, pots, etc.
• Insure “Wet Floor” signs and other markers are used.
• The Diswasher (Steward) will make sure kitchen workers have and use the proper equipment necessary for the job (gloves, goggles, chemicals, etc.).
• Insure that all equipment functions properly.
• The Diswasher (Steward) will always conduct oneself in a manner that reflects a positive professional image.
• Assist in training all kitchen workers in all aspects of safety.
• The Diswasher (Steward) will train kitchen personnel on proper chemical usage and safety applications.
• Maintain the levels and standards of cleanliness and safety set by Ameristar Casino St. Charles and the Health Department.
• The Diswasher (Steward) will have the ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 50 lbs on occasion.
  
  

• 1 (one) year kitchen cleaning experience.
• Flexible to work any day, any shift.
• Familiar with the handling of cleaning chemicals and compounds
• Familiar with cleaning of all types of kitchen equipment.
• Ability to successfully complete the Serve Safe training class
• Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions
• Must successfully pass background check
• Must successfully pass an alcohol and drug screening
• Must be 18 years of age
• Delivers superior internal and external guest service in Boyd Style.
  
  

ONSITE ON LOCATION ONLY - IN OFFICE 9 - 6

Valor Real Estate Development is a boutique luxury developer creating community-transforming real estate icons in emerging cities. Our portfolio is anchored by prestigious brand partnerships — currently Aston Martin and Roche Bobois — with further partnerships anticipated as the company scales. 

We are looking for a Junior Marketing & Creative Associate who brings genuine production skills to the table: someone who can pick up a camera, step behind a gimbal, sit at an edit bay, and produce material that looks and feels like the luxury brand we are. The ideal candidate is a marketing generalist with a creative production core — what the industry sometimes calls a "preditor" (producer, videographer, photographer, editor) — who is equally at home building a brand deck in InDesign, color-grading a walkthrough film, or scheduling a week of social content. 

IF YOU ARE APPLYING PLEASE INCLUDE A REEL OF PAST PROJECTS FOR REVIEW

The incoming associate will serve as an extension of the Deputy Marketing & Promotion Manager, covering the full range of day-to-day marketing execution — with a particular emphasis on creative production. Core responsibility areas include: 

A. Video Production & Editing Priority Area 

• Assist on all marketing film shoots: camera operation, gimbal work, b-roll capture, audio monitoring 
• Take ownership of short-to-medium format edits: property walkthroughs, event recaps, social reels, teaser cuts 
• Collaborate with the Deputy CEO on long-form marketing films: assembly edits, revisions, color, audio finishing 
• Operate and manage filming equipment: mirrorless cameras, gimbals, audio rigs, lighting setups 
• Manage media: organize footage libraries, back up assets, maintain project file hygiene 
• Deliver exports optimized for social platforms, web embeds, broadcast, and sales presentations 
• Eventually, develop capability to independently produce and direct short-form marketing content 

B. Photography Priority Area 

• Capture high-quality stills at events, sales gallery openings, construction milestones, and brand activations 
• Execute property and architectural photography: interiors, exteriors, amenity spaces, lifestyle moments 
• Cull, retouch, and deliver final selects that meet luxury brand standards 
• Build and maintain a well-organized photo archive by project, event, and date 
• Collaborate with the Deputy Manager on drone shoot days (ground crew and second camera) 
• Note: Licensed drone operation (Mavic Pro 4) remains the exclusive legal domain of the Deputy Manager. A candidate with their own Transport Canada or FAA drone certification is a significant tiebreaker. 

C. Social Media Management & Content Creation Priority Area 

• Assist with, and eventually own, day-to-day posting and scheduling across platforms (Instagram, LinkedIn, Facebook, TikTok) 
• Draft captions, copy, and hashtag strategies in the established Valor brand voice 
• Produce social-first content: reels, carousels, stories, short-form video 
• Repurpose long-form film and photography assets into platform-optimized social content 
• Track engagement metrics and recommend content improvements based on data 

D. Graphic Design & Brand Production 

• Design and produce print collateral across the full range: brochures, books, flyers, folders, sales packages, invitations, signage 
• Create social media graphics, story templates, and animated assets aligned to brand standards 
• Produce email blast artwork and HTML/template updates 
• Prepare all files for print production: pre-press, bleeds, color profiles, vendor submission 
• Enforce brand consistency rigorously across Valor corporate identity and all partner brand guidelines (Aston Martin, Roche Bobois, and future partners) 
• Assist with presentation decks, event materials, and sales support design 

 E. Copywriting & Content Production 

• Write and edit copy for email campaigns, website pages, marketing materials, and social posts 
• Contribute to scripts and shot lists for video productions 
• Work within the AI-assisted copywriting framework already established for Valor's brand voices 
• Assist with long-form content to build Valor's brand authority and reputation as a luxury developer 

F. Website Updates & Digital Maintenance 

• Make content updates to Valor's website(s): text, images, listings, project pages 
• Assist with landing pages for campaigns, events, and project launches 
• Upload, optimize, and organize media assets for web performance 

G. Email Marketing 

• Design and schedule email campaigns: newsletters, sales announcements, event invites, drip sequences 
• Manage list hygiene, segmentation, and basic reporting inside the existing ESP 
• Build or update HTML email templates as required 

H. Event, Campaign & Production Logistics 

• Help organize and execute sales events, project launches, and publicity activations — including on-site creative capture 
• Coordinate with vendors: printers, signage, promotional goods, A/V, event production 
• Manage Purchase Orders, vendor accounts, and marketing spend tracking 
• Support direct mail campaigns: design, list management, print production, mailing logistics 

I. Agency & Vendor Liaison Support 

• Assist the Deputy Manager in day-to-day communication with external marketing agencies and creative vendors 
• Track deliverables, timelines, and revision cycles across agency relationships 
• Compile creative briefs and feedback documents for external teams 

Computer Skills Required

• Premiere Pro — Primary video editing; the workhorse for all marketing film production 
• After Effects — Motion graphics, lower thirds, title sequences, animated social content 
• Photoshop — Photo retouching, compositing, digital asset creation 
• Illustrator — Vector graphics, logo work, icon systems, scalable brand assets 
• InDesign — Print collateral, brochures, books, sales packages, event materials 

Additional required skills

Color grading 

Audio for video 

Adobe After Effects 

Brand standards enforcement 

Social media management 

Copywriting & brand voice 

GenAI tools (image, copy, video) 

What We’re Looking For

• At least 3 years of experience as a Marketing Manager or in a similar role.

• Strong passion for media creation, especially in luxury real estate or lifestyle brands

• Exceptional visual taste and attention to detail

• Creative thinker who brings fresh ideas and innovative approaches

• Experience using AI tools for content creation or workflow optimization

• Proficiency in photography, videography, and post-production

• Solid understanding of social media best practices and platform trends

If you’re excited about luxury branding, social storytelling, and creating content that sells lifestyle—not just real estate, we’d love to hear from you.

Compensation & Benefits

Salary ranges for this position vary by experience and role, typically starting from $60,000 and scaling based on qualifications up to $70,000. We proudly offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as paid time off. Please note: we are not working with external recruitment or headhunting firms for this position. By submitting your resume, you acknowledge that your application is voluntary and does not constitute a binding agreement or obligation on behalf of either party.

Valor Real Estate Development provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

Location: St. Louis Metro (Field-Based)

Compensation: Competitive Base Salary + Uncapped Commission

VIP Auto Accessories is expanding our Commercial Upfitting & Fleet Graphics division and we are looking for a high-volume outside sales professional who thrives on prospecting, door knocking, and cold calling.

This is a true hunter role. If you are a proven closer who knows how to generate your own opportunities and win new business, we want to talk to you.

What You’ll Do:

• Prospect daily by knocking doors and cold calling
• Develop relationships with business owners and fleet managers
• Sell commercial vehicle upfitting (racks, shelving, lighting, accessories, etc.)
• Sell fleet vehicle graphics and wraps
• Build long-term commercial accounts

Target Customers:

All trades and service industries, including:

• HVAC
• Plumbing
• Electrical
• Roofing
• Construction
• Landscaping
• General contractors
• Any business operating work vehicles or fleets

If it has a logo and wheels, it’s a prospect.

What We’re Looking For:

• Proven outside sales success (any industry)
• Strong cold-calling and prospecting skills
• Self-motivated and results-driven
• No industry experience required - we want top producers
• Valid Driver's License

What We Offer:

• Competitive base salary
• Aggressive commission structure (uncapped earning potential)
• Established brand and production support
• Clear path for growth as the commercial division expands
• Extremely competitive Medical/RX/Dental/Vision
• Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
• 401K Plan with Company Match
• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer
• Vacation
• Paid Holidays
• Bereavement Leave
• Employee Discounts
• Referral Bonus
• Monthly Catered Lunches

We are an equal opportunity employer and prohibit discrimination/harassment without regard to 

race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, 

sexual orientation, gender identity or expression, or any other characteristic protected by federal, 

state or local laws

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We're looking for enthusiastic individuals who are passionate about delivering exceptional customer service and thrive in a team-oriented environment. Join our team as a Call Center Representative.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities:

• Answer inbound calls and respond to customer inquiries.
• Provide accurate information regarding products and services.
• Resolve customer complaints with professionalism and empathy.
• Document all customer interactions in the CRM system.
• Follow communication scripts and standard operating procedures.
• Meet or exceed performance metrics including call quality and handle time.
• Collaborate with team members and supervisors to improve service delivery.

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years or older.
• High school diploma or GED required.
• Fluent in English and Spanish (spoken and written).
• Strong verbal and written communication skills.
• Ability to multitask and manage time effectively.
• Basic computer literacy and typing skills.
• Previous customer service or call center experience is a plus.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps,

Location: Dallas, TX

We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties:

• Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat
• Listen to customers, understand their needs, and resolve customer issues
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Ensure first call resolution through problems solving and effective call handling
• Follow the processes of the Client program and perform all tasks in a courteous and professional manner
• Utilize knowledge base and training to accurately answer customer questions
• Create and maintain customer CRM records with accurate call details
• Accurately document call resolution in appropriate systems
• Strictly follow client process for handling financial issues and inquiries
• Comply with requirements surrounding confidential information and personal information
• Follow all required scripts, policies, and procedures
• Adhere to all attendance and work schedule requirements including all scheduled training

It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age
• High School Diploma or Equivalent
• Minimum of three (3) years in a call center environment
• Minimum of (1) year of experience in a customer service service role
• The ability to multi-task using multiple screens and systems while talking on the phone with customers.
• The ability to type swiftly and accurately 30-45 Words per minute
• The ability to read and speak English fluently
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)
• Excellent organizational, written, and oral communication skills
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Strong team orientation and customer focus with a positive attitude
• Highly reliable with the ability to maintain regular attendance and punctuality
• Aptitude for issue identification and problem solving
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• An aptitude for conflict resolution and problem solving
• The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred:

• Associates Degree or higher is a plus
• Relevant experience in banking or financial services is a plus
• Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus
• Bilingual Spanish - Extremely Beneficial

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier

Location: Dallas, TX

We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties:

• Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat
• Listen to customers, understand their needs, and resolve customer issues
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Ensure first call resolution through problems solving and effective call handling
• Follow the processes of the Client program and perform all tasks in a courteous and professional manner
• Utilize knowledge base and training to accurately answer customer questions
• Create and maintain customer CRM records with accurate call details
• Accurately document call resolution in appropriate systems
• Strictly follow client process for handling financial issues and inquiries
• Comply with requirements surrounding confidential information and personal information
• Follow all required scripts, policies, and procedures
• Adhere to all attendance and work schedule requirements including all scheduled training

It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age
• High School Diploma or Equivalent
• Minimum of three (3) years in a call center environment
• Minimum of (1) year of experience in a customer service service role
• The ability to multi-task using multiple screens and systems while talking on the phone with customers.
• The ability to type swiftly and accurately 30-45 Words per minute
• The ability to read and speak English fluently
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)
• Excellent organizational, written, and oral communication skills
• The ability to multi-task across multiple systems and screens while speak to customers
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Strong team orientation and customer focus with a positive attitude
• Highly reliable with the ability to maintain regular attendance and punctuality
• Aptitude for issue identification and problem solving
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• An aptitude for conflict resolution and problem solving
• The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred:

• Associates Degree or higher is a plus
• Relevant experience in banking or financial services is a plus
• Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus
• Bilingual Spanish - Extremely Beneficial

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

All MCI Locations:

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program. This is an excellent opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

What does a bilingual call center professional do? Resolve customer inquiries, increasing customer satisfaction and driving sales growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. Become a brand ambassador for one of the many larger, recognizable partners we represent.

Key Responsibilities:

• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology to complete account management tasks
• Recognize sales opportunity and apply sales skills to upgrade
• Explain and position the products and processes with customers
• Appropriately escalate customer dissatisfaction with managerial team
• Ensure first call resolution through problems solving and effective call handling

Wonder if you are a good fit for this position? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications:

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Basic understanding of Windows operating system
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem-solving, and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.

• Laterals receive a $20,000 sign-on bonus paid in two increments
• Laterals receive 250 hours of personal leave available upon employment
• Laterals accrue paid personal leave time hours (a combination of holiday and vacation) each pay period beginning with the first day of employment:
  • 0-5 years of service = 19/month
  • 6-10 years of service = 23/month
  • 11-15 years of service = 24/month
  • 16-20 years of service = 26/month
  • 21+ years of service = 28/month
• Laterals receive 250 hours of sick leave available upon employment

• The potential salary amount based on base pay and 6% education premium listed below is: $110,015 - $135,773.
• Education Premium of 4% for an Associate Degree or 6% for a Bachelor's or Master's.
• City contributes 1% of base wage towards deferred compensation plan. An additional 3% is available for passing the annual Physical Fitness Test.
• City contributes 3% into a Health Reimbursement Arrangement (HRA) VEBA Plan.
• A 3% interpreter premium is available post academy.
• Take Home Car Program: Officers are issued a take home vehicle after completion of FTO.
  

WE'RE HIRING

Renton Police Department

Core Values:

Integrity, Service, Valor, and Professionalism

About the City of Renton:
The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community.

Renton, with a population of 108,800, is located on the southeast shore of Lake Washington, just south of Seattle. Renton's strong economic base, diverse marketplace and favorable business climate have attracted the attention of nationally recognized companies that are providing employees and their families an outstanding quality of life. Renton is the home of Boeing, PACCAR, IKEA, the Sounders and the Seattle Seahawks.

The Renton Police Department is a full-service law enforcement agency with 176 personnel, comprised of 141 commissioned officers and 39 non-commissioned. It is our mission, through collaboration, to provide professional and unbiased law enforcement services to our community. Our officers work diligently, in partnership with the public, to protect life and property, the suppression of crime, apprehension of criminals and enforcement of laws. We fulfill our commitment to the community with pride, while adhering to our core values of: Integrity, Service, Valor and Professionalism.

JOB SUMMARY:

Perform general duty police work involving the protection of life and property; the enforcement of laws and ordinances; prevention and investigation of crimes and maintenance of order and positively engage with community members on an assigned shift. Work is performed independently and as part of a team. Tasks are completed with general guidelines and require independent judgment. Contribute to the Department and City's vision, mission, and goals in the performance of all job duties.

SUPERVISION:

Reports To: Police Sergeant

Supervises: None

ESSENTIAL FUNCTIONS:

• Contribute to an environment of respect and teamwork.

• Foster a culture of equity and inclusion by recognizing the diverse needs and perspectives of groups and individuals.
• Respond to emergency and routine dispatched calls as directed.
• Patrol the City on an assigned shift in a police vehicle, on a motorcycle, bicycle, or on foot; patrol business and residential districts occasionally on foot to provide an element of safety by obvious visibility; look for crimes or potential crimes in progress.
• Answers 911 calls and complaints involving criminal and noncriminal activities.
• Administers emergency first aid to injured or incapacitated persons as required.
• Stop traffic violators, identify suspicious individuals, and take appropriate lawful action; apprehend violators or offenders of the law, sometimes involving a substantial element of personal danger and lawful, reasonable use of physical force.
• Use de-escalation techniques to increase likelihood of compliance.
• Utilize and maintain a variety of specialized equipment such as firearms, police vehicles, radios, batons, handcuffs, pepper spray, Conducted Energy Weapon (CEW) breath testing equipment and others according to established procedures; maintain skill and proficiency in driving, the use of firearms, and other issued weapons
• Enforce all applicable laws.
• Manage situations professionally with respect for the rights of others.
• Accountable for actions and dealing with violations of rules, policy, or procedures on an impartial basis.
• Maintain a high standard of physical fitness.
• Search for lost or wanted persons.
• Direct traffic when required.
• Determine when a lawful search or arrest can or should be attempted; determine when physical force should be used on an individual and the extent of such force as governed by state law or department policy.
• Develop knowledge about known offenders and correlate reported offenses; recover lost or stolen property; prepare affidavits and search warrants; interview witnesses and suspects; use informants and other investigative aids.
• Appear in court to present evidence and to testify against persons accused of crimes.
• Write police and other related reports.
• Provide assistance and direct citizens to appropriate resources as necessary.
• Take direction from a police supervisor.
• Participate in community engagement activities including attend community events and meetings, and conduct business checks
• Participate in training programs as required.
• Remain current with legislation, court rulings, department policy, and relevant technological advancements as it relates to assignment.

• Maintain regular, reliable, and punctual attendance.
• Perform related work as required.

EDUCATION, EXPERIENCE, AND LICENSE REQUIREMENTS:

• High school degree or equivalent
• Not less than 21 years of age at the time of examination
• Ability to read and write the English language
• Lawful permanent resident or US citizen
• Ability to pass entrance examination successfully and meet the minimum medical and health standards adopted by the Civil Service Commission
• Valid Washington State driver's license by date of hire
• Stringent personal background investigation including:
  • Polygraph examination
  • Psychological evaluation
  • Medical physical, including a drug-screening test
  • Driving record check.
• Must be able to qualify for the ACCESS Certification

POLICE OFFICER - LATERAL:

• At least 12 months experience, within the last 36 months, as a full-time, paid, commissioned Police Officer.
• The 12 months of experience will be waived if the applicant has successfully completed a state law enforcement academy that is recognized by the Washington State Criminal Justice Training Commission (WSCJTC) and was released due to budgetary constraints and eligible for rehire by that former agency.
• Lateral Police Officers with experience in Washington state must have successfully passed a WSCJTC Basic Law Enforcement Academy or its equivalent recognized by the WSCJTC.
• Lateral Police Officers with experience not attained at an agency in Washington State are required to pass the WSCJTC Basic Law Enforcement Equivalency Course.

COMPETENCY REQUIREMENTS:

• Commitment to racial, social and economic equity issues and working effectively with people from diverse backgrounds and cultures.
• Knowledge of adult and juvenile judicial procedures and the criminal justice system and laws of arrest, search, and seizure.
• Techniques of investigation and interrogation.
• Criminal case preparation and procedures.
• Analyze situations accurately and adopt an effective course of action.
• Maintain control in stressful and hazardous situations.
• Enforce all applicable laws with professionalism and respect.
• Determine level and scope of police response.
• Make rapid and accurate decisions under stressful conditions.
• Attention to detail.
• Communicate effectively.
• Customer service focus.
• Positive interactions with all individuals.
• Build collaborative relationships.
• Anticipate problems and develop contingency plans.
• Show initiative while performing job tasks.
• Remain flexible to changing priorities.
• Determine priorities and take prompt action.
• Meet deadlines and respond timely to achieve common goals.
• Be receptive to the attitudes, feelings or circumstances of others and aware of influence of one's own behavior on them.
• Work effectively with others to achieve common goals.
• Social awareness.
• Make difficult decisions in a timely manner.
• Conflict-resolution skills.
• City ordinances, applicable federal and state laws, WAC rules and department policies.
• Knowledge of geography and street locations.
• Knowledge of department's policies and procedures.

PHYSICAL DEMANDS:

• Drive and perform field work.
• Work in dangerous or emergency circumstances requiring vigorous physical activity and exertion.
• Lift or move items weighing up to 20 pounds on occasion.
• Lift heavy objects in awkward and confined spaces, using proper lifting and rigging techniques.
• Climb and work from ladders, climb stairs, ability to navigate a variety of different terrains.
• Run, jog, or walk for extended periods of time.
• Bending, stretching, sitting, and standing for extended periods.

WORK ENVIRONMENT:

• Work is performed in a typical office environment and/or performed outdoors in all weather conditions and may involve moving throughout the facility and community.
• Work assigned shift.
• Noise level out in the field is moderately loud and noise level in the office is moderately quiet.

Accommodation
Individuals needing accommodation in the application, testing, or interview process may contact at least 2 days prior to the need.

An oral board interview may be scheduled for the top qualified candidates. Candidates must obtain a 70% passing score in the oral board to be placed on the eligibility list. Veterans and Language Preference Points are awarded to eligible candidates who make the request and include the proper qualifying documentation after successfully passing an interview.

Communication from the City of Renton:
We primarily communicate via e-mail during the application process. Texting notifications are available. E-mails from and/or should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

SALARY INFORMATION/PREMIUMS:

• All entry level officers are hired at $8,141/monthly - Patrol Officer I.
• Promotion to Patrol Officer II occurs when the officer enters the FTO program.
• Patrol Officer II salary range is $8,649-$10,674/monthly.
• Entry level officers are eligible for a $1,000 sign-on bonus.
• Education Premium of 4% for an Associate Degree or 6% for a Bachelor's or Master's.
  • Please click on the link below to view our salary table and other hazard and premium pays.
    • 2026 Salary Table
• City contributes 1% of base wage towards deferred compensation plan. An additional 3% is available for passing the annual Physical Fitness Test.
• City contributes 3% into a Health Reimbursement Arrangement (HRA) VEBA Plan.
• A 3% interpreter premium is available post academy.
• Take Home Car Program: Officers are issued a take home vehicle after completion of FTO.
  

WE'RE HIRING

Renton Police Department

Core Values:

Integrity, Service, Valor, and Professionalism

Please visit (PST) to begin the application process. Remember to select Renton when you register on the PST website and prior to taking the written and physical agility test. After successfully completing the written exam and physical agility testing process with Public Safety Testing, you may then apply using the City of Renton online application for this position. Renton PD invites the top candidates based on their written score to interview on a regular basis throughout the year.

The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. Renton, with a population of 108,800, is located on the southeast shore of Lake Washington, just south of Seattle. Renton's strong economic base, diverse marketplace and favorable business climate have attracted the attention of nationally recognized companies that are providing employees and their families an outstanding quality of life. Renton is the home of Boeing, PACCAR, IKEA, the Sounders and the Seattle Seahawks. The Renton Police Department is a full-service law enforcement agency with 176 personnel, comprised of 141 commissioned officers and 39 non-commissioned. It is our mission, through collaboration, to provide professional and unbiased law enforcement services to our community. Our officers work diligently, in partnership with the public, to protect life and property, the suppression of crime, apprehension of criminals and enforcement of laws. We fulfill our commitment to the community with pride, while adhering to our core values of: Integrity, Service, Valor, and Professionalism.

JOB SUMMARY:

Perform general duty police work involving the protection of life and property; the enforcement of laws and ordinances; prevention and investigation of crimes and maintenance of order, and positively engage with community members on an assigned shift. Work is performed independently and as part of a team. Tasks are completed with general guidelines and require independent judgment. Contribute to the Department and City's vision, mission, and goals in the performance of all job duties.

SUPERVISION:

Reports To: Police Sergeant

Supervises: None

• Contribute to an environment of respect and teamwork.
• Foster a culture of equity and inclusion by recognizing the diverse needs and perspectives of groups and individuals.
• Respond to emergency and routine dispatched calls as directed.
• Patrol the City on an assigned shift in a police vehicle, on a motorcycle, bicycle, or on foot; patrol business and residential districts occasionally on foot to provide an element of safety by obvious visibility; look for crimes or potential crimes in progress.
• Answers 911 calls and complaints involving criminal and noncriminal activities.
• Administers emergency first aid to injured or incapacitated persons as required.
• Stop traffic violators, identify suspicious individuals, and take appropriate lawful action; apprehend violators or offenders of the law, sometimes involving a substantial element of personal danger and lawful, reasonable use of physical force.
• Use de-escalation techniques to increase likelihood of compliance.
• Utilize and maintain a variety of specialized equipment such as firearms, police vehicles, radios, batons, handcuffs, pepper spray, Conducted Energy Weapon (CEW) breath testing equipment and others according to established procedures; maintain skill and proficiency in driving, the use of firearms, and other issued weapons.
• Enforce applicable laws.
• Manage situations professionally with respect for the rights of others.
• Accountable for actions and dealing with violations of rules, policy, or procedures on an impartial basis.
• Maintain a high standard of physical fitness.
• Search for lost or wanted persons.
• Direct traffic when required.
• Determine when a lawful search or arrest can or should be attempted; determine when physical force should be used on an individual and the extent of such force as governed by state law or department policy.
• Develop knowledge about known offenders and correlate reported offenses; recover lost or stolen property; prepare affidavits and search warrants; interview witnesses and suspects; use informants and other investigative aids.
• Appear in court to present evidence and to testify against persons accused of crimes.
• Write police and other related reports.
• Provide assistance and direct citizens to appropriate resources as necessary.
• Take direction from a police supervisor.
• Participate in community engagement activities including attend community events and meetings and conduct business checks.
• Participate in training programs as required.
• Remain current with legislation, court rulings, department policy, and relevant technological advancements as it relates to assignment.
• Maintain regular, reliable, and punctual attendance.
• Perform related work as required.

• High school degree or a GED.
• Not less than 21 years of age at the time of examination.
• Ability to read and write the English language.
• Lawful permanent resident or US citizen.
• Ability to pass entrance examination successfully and meet the minimum medical and health standards adopted by the Civil Service Commission.
• Valid Washington State driver's license by date of hire. Stringent personal background investigation including:
  • Polygraph examination.
  • Psychological evaluation.
  • Medical physical, including a drug-screening test.
  • Driving record check.
• Must be able to qualify for the ACCESS Certification.
• Must be able to pass the Washington State Criminal Justice Basic Law Enforcement Training Course.
• Pass with a 70% or above the Law Enforcement Officer written exam with Public Safety Testing, as well as pass the Physical Ability test (PAT). Once both of those exams are successfully completed those scores must be sent to the City of Renton in order to move forward in the process.
• Verify that you do not meet any of the Automatic Disqualifying Behavior requirements. To avoid a delay in the application process with our agency, you must complete a fully up to date and specific personal history statement (PHS) with Public Safety Testing (PST).

COMPETENCY REQUIREMENTS:

• Commitment to racial, social and economic equity issues and working effectively with people from diverse backgrounds and cultures.
• Knowledge of adult and juvenile judicial procedures and the criminal justice system and laws of arrest, search, and seizure.
• Techniques of investigation and interrogation.
• Criminal case preparation and procedures.
• Analyze situations accurately and adopt an effective course of action.
• Maintain control in stressful and hazardous situations.
• Enforce all applicable laws with professionalism and respect.
• Determine level and scope of police response.
• Make rapid and accurate decisions under stressful conditions.
• Attention to detail.
• Communicate effectively.
• Customer service focus.
• Positive interactions with all individuals.
• Build collaborative relationships.
• Anticipate problems and develop contingency plans.
• Show initiative while performing job tasks.
• Remain flexible to changing priorities.
• Determine priorities and take prompt action.
• Meet deadlines and respond timely to achieve common goals.
• Be receptive to the attitudes, feelings or circumstances of others and aware of influence of one's own behavior on them.
• Work effectively with others to achieve common goals.
• Social awareness.
• Make difficult decisions in a timely manner.
• Conflict-resolution skills.
• City ordinances, applicable federal and state laws, WAC rules and department policies.
• Knowledge of geography and street locations.
• Knowledge of department's policies and procedures.

PHYSICAL DEMANDS:

• Drive and perform field work.
• Work in dangerous or emergency circumstances requiring vigorous physical activity and exertion.
• Lift or move items weighing up to 20 pounds on occasion.
• Lift heavy objects in awkward and confined spaces, using proper lifting and rigging techniques.
• Climb and work from ladders, climb stairs, ability to navigate a variety of different terrains.
• Run, jog, or walk for extended periods of time.
• Bending, stretching, sitting, and standing for extended periods.

WORK ENVIRONMENT:

• Work is performed in a typical office environment and/or performed outdoors in all weather conditions and may involve moving throughout the facility and community.
• Work assigned shift.
• Noise level out in the field is moderately loud and noise level in the office is moderately quiet.

Accommodation - Individuals needing accommodation in the application, testing, or interview process may contact at least 2 days prior to the need.

• Automatic:
  • Tattoos on the neck and/or face

• Automatic:
  • Two or more at fault collisions within the last 3 years
  • DUI within the last 3 years
  • A total of 2 DUI's convictions
  • Any criminal traffic conviction in the past year or 2 such criminal offenses in the past 3 years
  • Driver's license suspended within the last 2 years
• Potential:
  • 3 or more moving violations within the last 3 years

• Potential:
  • Use of marijuana in the last 12 month
  • Use of or possession of an illegal substance within the last 60 months (other than as a juvenile, one time experimentation, or the use of marijuana as stated above)
  • Illegal use of prescription medication in the last 60 months (other than as a juvenile or one time experimentation)

• Automatic:
  • Any adult felony conviction
  • Any misdemeanor or felony conviction while employed in a criminal justice capacity
  • Domestic violence conviction
• Potential:
  • Adult misdemeanor convictions
  • Juvenile felony convictions

• Automatic:
  • Dishonorably discharged from the United States armed forces
  • Lied during any stage of the hiring process
  • Falsified application, personal history statement, or any other forms during hiring process
  • Previous revocation or denial of CJTC/POST certified status, or current suspension of current CJTC/POST
• Potential:
  • Having been involuntarily dismissed (for any reason other than lay-off) from three or more employers as an adult.

• Potential:
  • Credit history checks will be conducted. Unresolved accounts in collection will be carefully reviewed.
  • History of financial instability

Communication from the City of Renton:
We primarily communicate via e-mail during the application process. Texting notifications are available. E-mails from and/or should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking a Senior Systems Software Engineer to join the P-8 Missions System Software Engineering team in Kent, Washington.

The P-8 Mission Systems Software Operating Systems (OS) team needs a strong software architect on-site to lead a variety of products including the Virtual Integration Platform (VIP).

The P-8 Poseidon program is the premier Anti-Submarine Warfare (ASW) platform for the US Navy and several international partners. Candidates will belong to an Agile software engineering development team that supports operating system, hardware, platform, and application development.

This engineer shall lead, oversee, and direct design, development, analysis, and maintenance of software systems, possess applicable domain experience, and work with internal and external teams across the P-8 Program to support Operating Systems development. Duties include but are not limited to: developing requirements, creation of design documentation inputs/formatting, technical coordination/cross-training, software development, and software validation and testing.

Position Responsibilities:

• Lead and oversee the design, architecture, development, and maintenance of P-8 Operating Systems products including the Virtual Integration Platform (VIP) and P-8 Trainer variants

• Lead and oversee the design, architecture, prototyping, and development of mission computing and software modernization
• Partner with software and hardware stakeholders to inform system definition and oversees translation of system-level requirements into software requirements to meet Navy customer capability requests
• Provide cross-team architecture level guidance for P-8 Mission Systems Software including estimation of new business and opportunities
• Mentor junior engineers and provide cross-training within the team by implementing and documenting standard design, test, and execution processes and procedures for the OS and VIPs

Basic Qualifications (Required Skills/ Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
• 10+ years of experience with C, C++, C#, Python, Java, or Ada

• Experience with requirements analysis, management, and decomposition
• Experience with standard engineering tools such as MBSE/PLE, Cameo, DOORS and common collaboration tools (Jira, Confluence, Git)

Preferred Qualifications (Desired Skills/Experience):

• 20+ years related work experience or an equivalent combination of technical education and experience
• Advanced degree (MS/PhD) in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science

• Experience with mission systems, avionics, command & control architectures, embedded systems, sensor systems, or related defense/space programs.
• Prior work on software-in-the-loop, hardware-in-the-loop, flight test, or distributed system integration.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

CodeVue Coding Challenge:

To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $190,400-$257,600

Applications for this position will be accepted until Mar. 26, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Position Title: Director of Social

Reporting to Title: Vice President, Global Integrated Marketing + Social

Summary: The Director of Social leads Alexander Wang’s global social media strategy, driving brand desirability, cultural relevance, and measurable business impact through world-class, platform-native storytelling. This role owns the global social vision, including copy creation and editorial direction, across priority channels such as Instagram, TikTok, YouTube, WeChat, Red Book, and emerging platforms. The Director ensures creative excellence, narrative clarity, and consistency of voice across all social and campaign-driven content in support of brand and commercial priorities.

Reporting to the Vice President, Global Integrated Marketing + Social, the Director of Social plays a critical role in translating the brand’s creative and go-to-market strategy into compelling social narratives that live at the intersection of fashion, culture, and commerce. This position partners closely with Creative Services, Production, PR/VIP, Merchandising, and regional teams, particularly APAC, to activate campaigns, launches, and cultural moments with precision, relevance, and impact.

Key Responsibilities

Social Media and Content Strategy

• Develop and lead the global social and content strategy across all core platforms, ensuring alignment with seasonal campaigns, product launches, and marketing milestones.
• Own the global social content calendar, balancing brand storytelling, campaign activation, and cultural responsiveness.
• Tailor strategy by platform and region, partnering closely with APAC teams to ensure culturally relevant, localized execution within global frameworks.
• Identify, test, and scale emerging formats, creators, and cultural trends to keep the brand at the forefront of conversation.
• Oversee day-to-day publishing in partnership with Creative Services and regional teams to ensure quality, timeliness, and brand-right execution.

Creative Ideation, Campaign Development, and Copy Creation

• Lead social-first creative ideation for campaigns, launches, and cultural moments, ensuring content is native to platform and elevated in execution.
• Ensure copy and messaging are considered from the earliest stages of creative ideation, shaping concepts through language, tone, and narrative as much as visuals.
• Lead copy creation for social channels, including campaign messaging, captions, headlines, video scripts, and cultural moments.
• Oversee and edit copy developed by internal teams, agencies, creators, and freelancers to ensure consistency, quality, and narrative alignment.
• Develop clear, inspiring creative briefs for creators, agencies, and freelancers that reflect the brand’s point of view and creative ambition.

Editorial Voice and Brand Stewardship

• Define, steward, and uphold Alexander Wang’s editorial voice across global social platforms and campaign-related content.
• Build and maintain editorial frameworks, copy guidelines, and narrative principles that scale globally while allowing for regional nuance.
• Partner closely with the SVP of Marketing, Creative Services, and PR/VIP to ensure messaging alignment across campaigns, activations, and brand moments.
• Demonstrate strong social and cultural fluency, with the ability to steward the brand’s voice across global platforms with care, context, and intention. This role requires balancing creative risk with a deep understanding of diversity, belonging, and audience impact.

Insights and Performance

• Track, analyze, and report on KPIs including engagement, reach, virality, EMV, CTR, and conversion-related metrics.
• Translate insights into actionable creative and strategic recommendations that inform future content and campaigns.
• Present monthly performance reviews, trend analysis, and learnings to Marketing, Communications, and Merchandising partners.

Team and Workflow Leadership

• Establish and oversee workflows for content planning, briefing, approvals, and publishing.
• Collaborate closely with APAC partners and social agencies to ensure unified global execution and messaging.
• Provide creative direction, feedback, and mentorship to internal team members and freelance contributors.
• Lead and develop the Social Media Coordinator through clear communication, hands-on coaching, and strong example—fostering growth, accountability, and operational excellence.

Cross-Functional Partnership

This role collaborates closely with:

• SVP of Marketing and Marketing leadership for strategic direction, alignment, and prioritization.
• Creative Services and Production for execution of visual and narrative assets.
• PR/VIP and regional marketing teams, particularly APAC, for localization, amplification, and storytelling cohesion.
• Partner closely with IT and Technology teams to uphold information security protocols, exercising strong judgment to identify, escalate, and respond to potential risks across social platforms and systems.

Qualifications and Profile

• 8–12+ years of experience leading social media and content strategy for a global fashion, luxury, beauty, or culture-driven brand.
• Proven track record creating platform-native content and copy that drives brand heat and measurable outcomes.
• Exceptional writing, editing, and narrative-building skills, with experience leading copy creation for social and campaign content at scale.
• Strong creative judgment paired with analytical rigor, able to connect creative decisions to performance signals.
• Deep understanding of internet culture, creator ecosystems, and evolving social platforms.
• Strong leadership presence with the ability to influence cross-functional stakeholders.
• Comfortable operating at speed, managing multiple workstreams, and maintaining precision under pressure.
• Strong people management capabilities, with a track record of building engaged teams, navigating complex performance issues, and developing future leaders.

We are an Equal Opportunity Employer M/D/F/V

In compliance with the New York City salary transparency requirements, the potential salary for this position is from $165,000 to $170,000 which represents a range commensurate with experience, knowledge, and skills required.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking a Senior Systems Software Engineer to join the P-8 Missions System Software Engineering team in Kent, Washington.

The P-8 Mission Systems Software Operating Systems (OS) team needs a strong software architect on-site to lead a variety of products including the Virtual Integration Platform (VIP).

The P-8 Poseidon program is the premier Anti-Submarine Warfare (ASW) platform for the US Navy and several international partners. Candidates will belong to an Agile software engineering development team that supports operating system, hardware, platform, and application development.

This engineer shall lead, oversee, and direct design, development, analysis, and maintenance of software systems, possess applicable domain experience, and work with internal and external teams across the P-8 Program to support Operating Systems development. Duties include but are not limited to: developing requirements, creation of design documentation inputs/formatting, technical coordination/cross-training, software development, and software validation and testing.

Position Responsibilities:

• Lead and oversee the design, architecture, development, and maintenance of P-8 Operating Systems products including the Virtual Integration Platform (VIP) and P-8 Trainer variants

• Lead and oversee the design, architecture, prototyping, and development of mission computing and software modernization
• Partner with software and hardware stakeholders to inform system definition and oversees translation of system-level requirements into software requirements to meet Navy customer capability requests
• Provide cross-team architecture level guidance for P-8 Mission Systems Software including estimation of new business and opportunities
• Mentor junior engineers and provide cross-training within the team by implementing and documenting standard design, test, and execution processes and procedures for the OS and VIPs

Basic Qualifications (Required Skills/ Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
• 10+ years of experience with C, C++, C#, Python, Java, or Ada

• Experience with requirements analysis, management, and decomposition
• Experience with standard engineering tools such as MBSE/PLE, Cameo, DOORS and common collaboration tools (Jira, Confluence, Git)

Preferred Qualifications (Desired Skills/Experience):

• 20+ years related work experience or an equivalent combination of technical education and experience
• Advanced degree (MS/PhD) in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science

• Experience with mission systems, avionics, command & control architectures, embedded systems, sensor systems, or related defense/space programs.
• Prior work on software-in-the-loop, hardware-in-the-loop, flight test, or distributed system integration.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

CodeVue Coding Challenge:

To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $190,400-$257,600

Applications for this position will be accepted until Mar. 26, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

We are seeking an experienced Executive Chef to lead the culinary operations for a high-profile dining concept located within a premier performing arts and cultural venue in Houston.

This role will oversee a full-service restaurant along with culinary operations supporting theater dining, private events, VIP receptions, and high-volume performance nights.

The Executive Chef will play a key leadership role in menu development, culinary execution, team leadership, and delivering exceptional guest experiences in a dynamic hospitality environment.

This is a unique opportunity to lead a visible culinary program that blends restaurant dining with large-scale events and cultural programming.

Key Responsibilities

Culinary Leadership

• Develop and execute seasonal menus for a full-service restaurant concept including brunch, lunch, dinner, and pre-event dining.
• Ensure consistent food quality, presentation, and culinary standards across all outlets.
• Introduce innovative menu offerings that reflect Houston’s vibrant culinary scene.

Kitchen Operations

• Oversee all daily kitchen operations including preparation, production, service, and sanitation.
• Manage purchasing, inventory, and vendor relationships.
• Maintain strict food safety and sanitation standards.

Financial Management

• Manage food cost targets, labor budgets, and inventory controls.
• Conduct menu engineering and cost analysis to optimize profitability.

Team Leadership & Development

• Recruit, train, and mentor culinary staff including sous chefs, cooks, and prep team members.
• Foster a culture of accountability, professionalism, and culinary excellence.

Event & Catering Oversight

• Oversee culinary execution for private events, receptions, donor functions, and large-scale gatherings tied to venue programming.
• Collaborate closely with hospitality leadership to ensure seamless service.

Guest Experience

• Deliver exceptional dining experiences for restaurant guests and event patrons.
• Engage with guests and VIP clients when appropriate.

Qualifications

• 5–10+ years of progressive culinary leadership experience.
• Experience as an Executive Chef or Executive Sous Chef in high-volume restaurants, hotels, or event-driven venues.
• Strong background in menu development, food costing, and kitchen leadership.
• Experience with events, catering, or multi-service environments preferred.
• Strong leadership and organizational skills.

Our luxury high jewelry client is looking for a Store Manager! This will be at their brand new store opening in South Coast Plaza this summer.

ROLE OVERVIEW:

The Store Manager plays a key hands-on role in the day-to-day running of the client’s South Coast Plaza store. This is a highly service-driven boutique with a close-knit team and a strong focus on delivering an exceptional luxury client

The Store Manager is the strategic lead and brand ambassador for the new store opening in South Coast Plaza. Beyond daily operations, this role is responsible for driving the commercial success of the boutique, cultivating a high-performance culture, and executing long-term business development strategies to grow the brand’s footprint in the luxury market.

Strategic Responsibilities

1. Business Development & Commercial Strategy

• Strategic Growth: Develop and execute local business plans to exceed annual turnover targets and KPIs.
• Market Positioning: Analyze local competitor activity within Orange County and South Coast Plaza and implement strategies to capture market share.
• P&L Ownership: Full accountability for the store budget, controlling overheads, and optimizing ROI on in-store events.

2. Elite Clienteling & Relationship Management

• Top-Tier Engagement: Personally manage a portfolio of VICs (Very Important Clients) and oversee the store’s CRM strategy to ensure long-term retention.
• Strategic Networking: Act as the face of the brand at high-profile industry events and build partnerships with luxury concierges and personal shoppers.

3. Performance Leadership & Talent Cultivation

• Visionary Leadership: Foster a high-performance culture, setting the tone for the company's service standard.
• Succession Planning: Identify and develop high-potential talent within the team of five, managing formal performance reviews and career pathing.
• Recruitment: Lead the hiring process to ensure the team reflects the brand’s values of modern, relaxed luxury.

4. Operational Excellence & Risk Management

• Security & Compliance: Oversee rigorous Loss Prevention protocols and insurance compliance specific to high jewelry.
• Inventory Strategy: Partner with the Merchandising team to optimize stock levels and ensure the product mix reflects local client demand.

Elevated Qualifications

• Proven Leadership: 5+ years of management experience in high-end luxury, with a documented history of hitting multi-million dollar targets.
• Strategic Mindset: Ability to translate corporate goals into actionable store-level initiatives.
• Gravitas: Exceptional presence and communication skills, capable of engaging with ultra-high-net-worth (UHNW) individuals and senior stakeholders.
• Market Expansion & Networking (Added Responsibilities)Market Launch Lead: Spearhead the brand’s entry into the West Coast market, leveraging a pre-existing "black book" of high-net-worth individuals (HNWIs) in Newport Beach, Laguna Beach, and Irvine.
• Stylist & Personal Shopper Liaison: Deepen existing relationships with the South Coast Plaza Personal Stylist Program—a team of nearly 50 elite stylists—and independent OC personal shoppers to drive private appointment traffic.
• Community Integration: Develop strategic partnerships with local philanthropic organizations and arts institutions, such as the Segerstrom Center for the Arts or Orange County Museum of Art, to host exclusive off-site brand activations.
• The "Access VIP" Strategy: Manage and optimize the store's presence within South Coast Plaza’s Access VIP Suite, ensuring the brand is top-of-mind for the center's most prolific spenders.

Enhanced Qualifications

• OC Market Maven: Minimum 5+ years of leadership experience within South Coast Plaza or the immediate Orange County luxury corridor.
• Proven Network: A verified track record of managing a local client book that generates multi-million dollar annual revenues.
• Ecosystem Expertise: Deep knowledge of the South Coast Plaza operational landscape, including its 20-person in-house marketing agency and specific concierge services.
• Cultural Fluency: Ability to translate Jessica McCormack’s "London Townhouse" intimacy into the high-scale, high-service expectations of the Southern California luxury consumer.

Strategic Insight for the Candidate

South Coast Plaza is a $2.5 billion+ annual revenue powerhouse where top boutiques often exceed $100 million in individual sales. A successful Store Manager here acts less like a retail lead and more like a Brand Director/Ambassador, navigating the complex social and commercial web of the Segerstrom-owned property.

You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.