Zegna Jobs in Usa
14 positions found
Z
Style Advisor Ala Moana
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Style Advisor, based in Ala Moana, Hawaii, you will bring your unique strengths to the Retail Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You’ll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
PDN-a02ddc0e-b827-4712-ad50-835101a2874a
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Style Advisor, based in Ala Moana, Hawaii, you will bring your unique strengths to the Retail Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You’ll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Deliver a memorable in-store customer experience by following the ZEGNA Selling Flow and embodying the ZEGNA Mindset.
- Actively build relationships with new and existing clients through networking, CRM follow-ups, and personalized selling.
- Develop and drive business by proactively identifying opportunities to increase sales and customer engagement.
- Engage customers in meaningful consultations to uncover their preferences and deliver thoughtfully curated total looks tailored to their individual style, needs, and occasions.
- Promote ZEGNA Made to Measure services as a key part of the selling ceremony, offering tailored solutions to meet clients’ current and future wardrobe needs.
- Leverage digital tools (e.g., iPod/iPad) and storytelling techniques to create an integrated luxury experience.
- Resolve customer issues and complaints with empathy, while adhering to ZEGNA’s customer service policies, including alterations, repairs, and global returns.
- Develop in-depth knowledge of ZEGNA products, craftsmanship, fabrics, and Made to Measure services — and confidently translate this knowledge into clear benefits for the customer.
- Maintain high standards in clienteling, CRM data collection, and after-sales service while contributing to store KPIs and operations.
- Measure your individual performance using key sales and service KPIs, such as cross-selling ratio, conversion rate, and average sales bill.
- Actively communicate customer insights, product feedback, and key store updates within the team to help ensure customer satisfaction and support business goals.
WHO YOU ARE
This is how you show up:
- You bring 2+ years of experience in luxury retail or client-focused sales environments, with a proven ability to deliver exceptional service.
- You are proficient in digital tools and CRM platforms, with a deep understanding of clienteling best practices and customer relationship development.
- You’re recognized for your emotional intelligence and talent for building authentic, lasting connections with clients.
- You demonstrate a strong commitment to personal growth, continuously learning and evolving with curiosity, passion, and an open mind.
- You possess excellent written and verbal communication skills, with the ability to engage and collaborate effectively across diverse audiences.
YOUR ZEGNA OFFER
- Learning opportunities, including ZEGNA Made to Measure Certification, structured programs, and development paths
- Comprehensive benefits: medical, dental, and vision coverage, 401(k) with employer match, commuter benefits, and more.
- Paid time off: vacation and holidays, with accrual based on tenure and role level
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
PDN-a02ddc0e-b827-4712-ad50-835101a2874a
Z
Assistant General Manager San Diego CA
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As an Assistant General Manager for Zegna, you will be the General Managers second-in-command, helping to achieve business objectives, building solid relationships with Zegna Customers, and promoting the values and ambitions of the brand. This role reports directly to the General Manager. This role is based in our San Diego, CA location.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a11d3c1e-67f0-44f9-943b-0e278a90c146
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As an Assistant General Manager for Zegna, you will be the General Managers second-in-command, helping to achieve business objectives, building solid relationships with Zegna Customers, and promoting the values and ambitions of the brand. This role reports directly to the General Manager. This role is based in our San Diego, CA location.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Strive to achieve individual daily, weekly, monthly and yearly sales and KPI's.
- Offer support to the General Manager by supervising the staff, providing feedback, drafting effective staff schedules, and ensuring optimal productivity.
- Foster marketing initiatives through collaboration with the General Manager and local Marketing and CRM.
- Champion, deliver and monitor a customer-centric culture.
- Identify training and development needs and spend time with the store team providing coaching and training.
- Support the General Manager in recruiting and onboarding top talent.
- Keep the team motivated and engaged by establishing a culture of teamwork and high performance; proactively assist the team with issues and/or opportunities they may be facing.
- Work with the General Manager to provide effective feedback on products and collections and stay updated on stock, consolidation, and transfers.
- Assist with implementation and maintenance of the design and display guidelines from Visual Merchandising to maximize the store’s appeal.
- Ensure the team’s appearance and attitude, the store experience, and all operational activities adhere to the Company Guidelines and the Zegna Code of Ethics.
- Alongside the General Manager, implement Health & Safety regulation and supervise the attendance of the store team at H&S training courses.
- Promote the usage of digital services to increase business opportunities and improve customer service.
WHO YOU ARE
This is how you show up:
- You bring 4+ years of experience in luxury retail, hospitality, or a comparable client-focused leadership environment.
- You are passionate about developing people and have a proven ability to coach, manage, and inspire high-performing teams.
- You are confident using digital tools and CRM systems, and you understand how data drives action.
- You thrive in a fast-paced, dynamic environment where leadership, adaptability, and strategic thinking are key.
- You possess strong written and verbal communication skills and easily connect with a diverse range of clients and colleagues.
YOUR ZEGNA OFFER
- Annual gross salary range: $110k-$115k plus competitive bonus opportunity.
- Comprehensive benefits including medical, dental, vision, 401(k) with employer match, commuter benefits, and more.
- Learning and development programs, including access to ZEGNA Made to Measure certification.
- Paid vacation and holidays, based on tenure and role level
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a11d3c1e-67f0-44f9-943b-0e278a90c146
Z
Junior Account Executive
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR OPPORTUNITY
As Junior Account Executive, based in New York, you will bring your unique strengths to the Wholesale Team, helping us with daily sample tracking and aiding in the execution of Market.
You’ll work closely with the Senior Manager, Wholesale and other cross-functional teams to drive meaningful results and shape the way we work and grow.
The role will play a key part in coordinating business activities with the US WSL Sales team. The Junior Account Executive is a critical member of the commercial group and assists three critical functions of the wholesale business: Sales, Financial Planning and Customer Service. Proficiency in MS Excel, PowerPoint, and Keynote is essential, along with strong communication and organizational skills.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
Sales
Customer Service
WHO YOU ARE:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
PDN-a13b6876-eab4-49f3-8409-1214f5ced46b
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR OPPORTUNITY
As Junior Account Executive, based in New York, you will bring your unique strengths to the Wholesale Team, helping us with daily sample tracking and aiding in the execution of Market.
You’ll work closely with the Senior Manager, Wholesale and other cross-functional teams to drive meaningful results and shape the way we work and grow.
The role will play a key part in coordinating business activities with the US WSL Sales team. The Junior Account Executive is a critical member of the commercial group and assists three critical functions of the wholesale business: Sales, Financial Planning and Customer Service. Proficiency in MS Excel, PowerPoint, and Keynote is essential, along with strong communication and organizational skills.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
Sales
- Manage and support key specialty stores.
- Work with AE and buyers during showroom market appointments seasonally.
- Manage showroom set-up of all market materials (swatches, binders, sales books, boards, cancel lists, etc.) as well as work with the VM team.
- Support and execute Trunk Shows with each account.
- Support sales teams/buyers with assortment notes, swatches, images, NuOrder.
- Conduct weekly local store visits to major NY accounts to collect product feedback and monitor visual merchandising.
- Partner with AEs to manage web sample shipments for key accounts.
- Partner with Wholesale Planner to build and pull key reports.
- Partner with Wholesale Planner to provide insights on the replenishment program.
Customer Service
- Order entry support.
- Seasonal product and sample delivery tracking.
- PO management.
- Monitor availability of past season and back up merchandise in various EZCO warehouses.
WHO YOU ARE:
- 3-5 years of wholesale/buying experience within fashion/ luxury goods industry.
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel).
- Basic understanding of e-commerce metrics and merchandising KPIs.
- Detail-oriented, highly organized, service-oriented, and deadline-oriented.
- Excellent communication, interpersonal and follow-through skills.
- Ability to multi-task and support simultaneous projects.
- Knowledge of NuOrder is a plus.
- Ability to travel up to 30%.
YOUR ZEGNA OFFER
- The pay range for this position is $85,000K-$100,000K annually. The rate of pay is dependent on a candidate’s relevant skills and experience.
- Hybrid work model (4 days in office required, Friday work from home), designed to balance flexibility and in-person collaboration.
- Comprehensive benefits including medical, dental, vision, 401(k) with employer match, and commuter benefits.
- Paid time off and holidays, with accrual based on tenure and role.
- Learning opportunities, including mentorship, structured programs, and personalized development paths.
- Opportunity to contribute to a growing, global brand at the forefront of luxury and innovation.
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
PDN-a13b6876-eab4-49f3-8409-1214f5ced46b
Z
Senior CRM Coordinator
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Senior CRM Coordinator based in New York, you will bring your unique strengths to the CRM team, helping us in driving customer engagement, retention, and clienteling excellence across North America.
You’ll work closely with the CRM Manager, to drive meaningful results and shape the way we work and grow.
This role combines customer journey strategy, CRM campaign execution, and retail enablement, acting as the operational engine of the CRM function. You will translate data into actionable client journeys and outreach strategies, while ensuring boutiques are trained, aligned, and equipped to execute CRM initiatives effectively.
You will partner cross-functionally with Retail, Merchandising, Marketing, E-Commerce, Learning & Development, and HQ teams to ensure a seamless omnichannel client experience aligned with brand standards and revenue objectives.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
Customer Journey Strategy & Campaign Management
Clienteling & Retail Enablement
Training & Adoption
Cross-Functional Collaboration & Process Optimization
Reporting & Follow-up
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
PDN-a1498294-efd7-471b-9cad-af8a3dc38544
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Senior CRM Coordinator based in New York, you will bring your unique strengths to the CRM team, helping us in driving customer engagement, retention, and clienteling excellence across North America.
You’ll work closely with the CRM Manager, to drive meaningful results and shape the way we work and grow.
This role combines customer journey strategy, CRM campaign execution, and retail enablement, acting as the operational engine of the CRM function. You will translate data into actionable client journeys and outreach strategies, while ensuring boutiques are trained, aligned, and equipped to execute CRM initiatives effectively.
You will partner cross-functionally with Retail, Merchandising, Marketing, E-Commerce, Learning & Development, and HQ teams to ensure a seamless omnichannel client experience aligned with brand standards and revenue objectives.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
Customer Journey Strategy & Campaign Management
- Design and manage seasonal and lifecycle-based customer journeys aligned with business priorities and marketing calendars.
- Develop segmentation and targeting strategies to drive personalized engagement.
- Plan and execute CRM campaigns across email, SMS, and clienteling platforms.
- Manage campaign calendars, audience selection, messaging coordination, and activation timelines.
- Monitor campaign performance (retention, repurchase rate, activation, ROMI, engagement) and identify optimization opportunities.
- Present key results and recommendations to CRM Manager and cross-functional stakeholders.
Clienteling & Retail Enablement
- Act as the primary CRM point of contact for boutique teams across North America.
- Customer Portfolio Management - Ensure correct and balanced customer portfolio allocations and client advisor assignments.
- Cascade CRM campaigns and journey initiatives to retail teams, ensuring clarity and readiness.
- Promote best-in-class clienteling practices that drive revenue, retention, and client loyalty.
- Identify and coordinate client delighting opportunities (gifting, events, experiences) in collaboration with Retail Marketing and Events teams.
Training & Adoption
- Develop and deliver CRM and clienteling training programs in partnership with Learning & Development.
- Host onboarding sessions, refresher trainings, and workshops to strengthen CRM adoption and execution.
- Ensure consistent and effective usage of CRM tools, dashboards, and clienteling applications across boutiques.
- Collect qualitative retail feedback to continuously improve CRM processes and engagement strategies.
Cross-Functional Collaboration & Process Optimization
- Analyze data to transform it into actionable journey improvements.
- Collaborate with HQ CRM and IT teams on system enhancements, automation, and tool optimization.
- Coordinate with Customer Care to ensure client feedback and NPS insights inform CRM initiatives.
- Support CRM-related projects tied to boutique openings, closures, and key business activations.
Reporting & Follow-up
- Support the CRM team with weekly and monthly reporting related to retail engagement, adoption, and clienteling KPIs.
- Provide qualitative feedback from retail teams to complement data-driven insights.
- Participate in special projects focused on CRM tool optimization and retail process improvement.
WHO YOU ARE
This is how you show up:
- 3-5 years of relevant experience in luxury retail or fashion is strongly preferred.
- Excellent communicator with strong interpersonal and relationship-building skills.
- Highly organized, proactive, and detail-oriented.
- Strong understanding of retail operations and clienteling best practices.
- Proficient in Microsoft Office Suite and familiar with PowerBI or similar tools.
- Experience with CRM platforms (Microsoft Dynamics or similar).
- Proven ability to train, mentor, and motivate retail teams.
- Self-starter with a collaborative mindset and passion for client experience.
YOUR ZEGNA OFFER
- The pay range for this position $75,000K-$95,000K annually. The rate of pay is dependent on a candidate’s relevant skills and experience.
- Hybrid work model (4 days in office required, Friday work from home), designed to balance flexibility and in-person collaboration.
- Comprehensive benefits including medical, dental, vision, 401(k) with employer match, and commuter benefits.
- Paid time off and holidays, with accrual based on tenure and role.
- Learning opportunities, including mentorship, structured programs, and personalized development paths.
- Opportunity to contribute to a growing, global brand at the forefront of luxury and innovation.
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
PDN-a1498294-efd7-471b-9cad-af8a3dc38544
Z
Assistant General Manager Scottsdale AZ
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As an Assistant General Manager for Zegna, you will be the General Managers second-in-command, helping to achieve business objectives, building solid relationships with Zegna Customers, and promoting the values and ambitions of the brand. This role reports directly to the General Manager. This role is based in our new Scottsdale, Arizona location.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a0e6efe7-d796-40f3-b81d-a25bc98d75bc
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As an Assistant General Manager for Zegna, you will be the General Managers second-in-command, helping to achieve business objectives, building solid relationships with Zegna Customers, and promoting the values and ambitions of the brand. This role reports directly to the General Manager. This role is based in our new Scottsdale, Arizona location.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Strive to achieve individual daily, weekly, monthly and yearly sales and KPI's.
- Offer support to the General Manager by supervising the staff, providing feedback, drafting effective staff schedules, and ensuring optimal productivity.
- Foster marketing initiatives through collaboration with the General Manager and local Marketing and CRM.
- Champion, deliver and monitor a customer-centric culture.
- Identify training and development needs and spend time with the store team providing coaching and training.
- Support the General Manager in recruiting and onboarding top talent.
- Keep the team motivated and engaged by establishing a culture of teamwork and high performance; proactively assist the team with issues and/or opportunities they may be facing.
- Work with the General Manager to provide effective feedback on products and collections and stay updated on stock, consolidation, and transfers.
- Assist with implementation and maintenance of the design and display guidelines from Visual Merchandising to maximize the store’s appeal.
- Ensure the team’s appearance and attitude, the store experience, and all operational activities adhere to the Company Guidelines and the Zegna Code of Ethics.
- Alongside the General Manager, implement Health & Safety regulation and supervise the attendance of the store team at H&S training courses.
- Promote the usage of digital services to increase business opportunities and improve customer service.
WHO YOU ARE
This is how you show up:
- You bring 4+ years of experience in luxury retail, hospitality, or a comparable client-focused leadership environment.
- You are passionate about developing people and have a proven ability to coach, manage, and inspire high-performing teams.
- You are confident using digital tools and CRM systems, and you understand how data drives action.
- You thrive in a fast-paced, dynamic environment where leadership, adaptability, and strategic thinking are key.
- You possess strong written and verbal communication skills and easily connect with a diverse range of clients and colleagues.
YOUR ZEGNA OFFER
- Annual gross salary range: $95k-$105k plus competitive bonus opportunity.
- Comprehensive benefits including medical, dental, vision, 401(k) with employer match, commuter benefits, and more.
- Learning and development programs, including access to ZEGNA Made to Measure certification.
- Paid vacation and holidays, based on tenure and role level
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a0e6efe7-d796-40f3-b81d-a25bc98d75bc
Z
Ops Associate - Scottsdale
✦ New 🏢 ZEGNA
Based on experience
Why Join Us
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As a Stock & Operations Associate, based in our Scottsdale boutique, you will bring your unique strengths to the Retail team, helping us streamline store operations and maintain best-in-class back-of-house processes that support the client experience. You’ll work closely with the General Manager and store team to ensure smooth merchandise flow, strong operational execution, and alignment to company standards.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrowPDN-a10d27df-782c-45da-b6f1-ebdc3d97f476
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As a Stock & Operations Associate, based in our Scottsdale boutique, you will bring your unique strengths to the Retail team, helping us streamline store operations and maintain best-in-class back-of-house processes that support the client experience. You’ll work closely with the General Manager and store team to ensure smooth merchandise flow, strong operational execution, and alignment to company standards.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Process incoming and outgoing shipments, including merchandise transfers between stores and ecommerce.
- Coordinate and prioritize daily logistics and replenishments to maximize stock availability and efficiency.
- Maintain a clean, organized, and well-functioning stockroom environment.
- Support the sales floor as needed, including POS operations, client service, and CRM tasks.
- Reconcile daily cash/deposits and credit card terminals.
- Manage alterations process and communication with tailors.
- Own inventory of store supplies, including placing and tracking orders for packaging and materials.
- Process vendor invoices in partnership with store management.
- Support additional projects and administrative tasks as needed.
WHO YOU ARE
This is how you show up:
- You bring 2–3 years of experience in a retail back-of-house or operations role.
- You’re highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment.
- You’re tech-savvy and comfortable using POS and CRM systems.
- You communicate clearly and effectively with team members and clients.
- You’re able to lift up to 30–40 pounds and thrive in a hands-on, team-based setting.
YOUR ZEGNA OFFER
- Hourly rate: [$25-30/hr], dependent on experience and qualifications
- Learning opportunities, structured programs, and development paths
- Comprehensive benefits: medical, dental, and vision coverage, 401(k) with employer match, commuter benefits, and more.
- Paid time off: vacation and holidays, with accrual based on tenure and role level
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrowPDN-a10d27df-782c-45da-b6f1-ebdc3d97f476
Z
Manager Made-To-Measure / Su Misura
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR OPPORTUNITY
As a Made-to measure / Su Misura Manager for Zegna, you will play a key role within the Manhasset team. In collaboration with the in-store team, you will promote and advocate the continued development of Su Misura services to Zegna customers through a world class personalized experience.
The core responsibilities of this position include, but are not limited to, the following:
HOW YOU WILL CONTRIBUTE:
Business Development
Customer Relationships and Customer Service
Product
People
WHO YOU ARE:
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR OPPORTUNITY
As a Made-to measure / Su Misura Manager for Zegna, you will play a key role within the Manhasset team. In collaboration with the in-store team, you will promote and advocate the continued development of Su Misura services to Zegna customers through a world class personalized experience.
The core responsibilities of this position include, but are not limited to, the following:
HOW YOU WILL CONTRIBUTE:
Business Development
- Account analysis, monthly reporting, forecasting, and budgeting.
- Responsible for the continued development of the Su Misura business.
- Maximize multiple store sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core business.
- Propose store events to generate business; actively participating in the community to drive external sales generation.
- Active benchmarking of competitor business and brand activities.
- Set monthly, weekly, and daily sales goals delivered with sound action plans to meet and exceed annual Si Misura plan.
- Support the organization of and lead Su Misura/VIP events and Trunk Shows.
- Understand pricing structure of competing businesses and make pricing recommendations to relevant functions accordingly.
- Su Misura seasonal preparation activities; spearhead the preparation and shipment of our seasonal albums/bunches; support in the preparation of the price lists and the preparation of the Seasonal Selling Instructions.
Customer Relationships and Customer Service
- Ensure the highest levels of Su Misura services are provided and that the customer receives the 'perfect' fit; ability to take all measurements during selling ceremony.
- Support at-home appointments with Top Client population.
- Reinforce standards on Su Misura services to minimize rejection rates.
- Support VIP and marketing events.
- Provide services for Su Misura customers upon request.
- Obtain feedback on products and services from customers and communicate to Director.
Product
- Thorough knowledge of products as to inspire customers' trust especially with regards to providing styling advice.
- Recommend solutions and expedite process to meet customer's needs.
- Work with Su Misura Administrators to manage any delivery or customs issues for product imports.
- Su Misura reporting: using Interactive Report, produce weekly and monthly sell-out analysis.
People
- Support the onboarding of new hires by facilitating Su Misura training during their initial onboarding.
- Organize and deliver Su Misura training (inclusive of product measurement training & order processing) in stores to ensure existing teams are kept up to date with best practices and knowledge.
- Develop store communication content and ensure best practices and information are consistently shared.
- Ensure that all staff can communicate effectively and confidently to customers on Su Misura services.
- Communicate with store manager or DSA to procure feedback and problem solve.
- Must exhibit excellent team leadership, customer service, communication, interpersonal and computer skills. Bachelor’s degree or equivalent required.
WHO YOU ARE:
- Relevant experience of 3-5 years in providing Su Misura related service
- Bachelor’s degree in business ore related field required.
- Key role in organizing and managing Su Misura related events successfully.
- Proven record in consistently providing and ensuring customer service that communicates luxury.
- Demonstrated intimate knowledge and understanding of products and Zegna collection.
- Team leadership experience includes coaching operational, technical as well as customer care skills.
- Experience with driving performance and achieving results through cross function collaboration.
- This role will be bonus eligible with annual earnings ranging from $90,000 and up.
Z
Tailor
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Tailor, based in our Beverly Hills boutique, you will bring your unique strengths to the Retail team, helping us deliver impeccable craftsmanship and exceptional service that elevate the ZEGNA client experience.
You’ll work closely with the General Manager and Style Advisors to drive meaningful results and shape the way we serve and connect with our clients.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Tailor, based in our Beverly Hills boutique, you will bring your unique strengths to the Retail team, helping us deliver impeccable craftsmanship and exceptional service that elevate the ZEGNA client experience.
You’ll work closely with the General Manager and Style Advisors to drive meaningful results and shape the way we serve and connect with our clients.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Perform precise, high-quality alterations that reflect ZEGNA’s tailoring standards and aesthetic.
- Consult with clients and Client Advisors during fittings, offering expert guidance on garment construction, styling, and fit.
- Take full ownership of all garments leaving the tailor shop, ensuring excellence in workmanship and customer satisfaction.
- Manage tailoring workload efficiently, maintaining clear communication on timelines, delays, and expectations.
- Collaborate with the store team to support smooth operations and uphold a premium in-store experience.
WHO YOU ARE
This is how you show up:
- You bring 3+ years of experience in luxury tailoring or alterations.
- You’re skilled in garment construction, fittings, and finishing techniques.
- You’re known for your attention to detail and commitment to excellence.
- You thrive when solving technical challenges and delivering high-touch service.
- You communicate fluently in English and feel confident working in diverse teams.
YOUR ZEGNA OFFER
- Hourly rate range: $30.00 – $33.00/hour (dependent on experience and qualifications)
- Comprehensive benefits: medical, dental, and vision coverage, 401(k) with employer match, commuter benefits, and more.
- Paid time off: vacation and holidays, with accrual based on tenure and role level
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
Z
Style Advisor Scottsdale AZ
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As Style Advisor, based in ournew Scottsdale, AZ boutique, you will bring your unique strengths to the Retail Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You’ll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a0e6efe7-f9eb-462a-8fac-cacc4e3eae3a
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As Style Advisor, based in ournew Scottsdale, AZ boutique, you will bring your unique strengths to the Retail Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You’ll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Deliver a memorable in-store customer experience by following the ZEGNA Selling Flow and embodying the ZEGNA Mindset.
- Actively build relationships with new and existing clients through networking, CRM follow-ups, and personalized selling.
- Develop and drive business by proactively identifying opportunities to increase sales and customer engagement.
- Engage customers in meaningful consultations to uncover their preferences and deliver thoughtfully curated total looks tailored to their individual style, needs, and occasions.
- Promote ZEGNA Made to Measure services as a key part of the selling ceremony, offering tailored solutions to meet clients’ current and future wardrobe needs.
- Leverage digital tools (e.g., iPod/iPad) and storytelling techniques to create an integrated luxury experience.
- Resolve customer issues and complaints with empathy, while adhering to ZEGNA’s customer service policies, including alterations, repairs, and global returns.
- Develop in-depth knowledge of ZEGNA products, craftsmanship, fabrics, and Made to Measure services — and confidently translate this knowledge into clear benefits for the customer.
- Maintain high standards in clienteling, CRM data collection, and after-sales service while contributing to store KPIs and operations.
- Measure your individual performance using key sales and service KPIs, such as cross-selling ratio, conversion rate, and average sales bill.
- Actively communicate customer insights, product feedback, and key store updates within the team to help ensure customer satisfaction and support business goals.
WHO YOU ARE
This is how you show up:
- You bring 2+ years of experience in luxury retail or client-focused sales environments, with a proven ability to deliver exceptional service.
- You are proficient in digital tools and CRM platforms, with a deep understanding of clienteling best practices and customer relationship development.
- You’re recognized for your emotional intelligence and talent for building authentic, lasting connections with clients.
- You demonstrate a strong commitment to personal growth, continuously learning and evolving with curiosity, passion, and an open mind.
- You possess excellent written and verbal communication skills, with the ability to engage and collaborate effectively across diverse audiences.
YOUR ZEGNA OFFER
- Hourly rate: $25/hour + 4% commission
- Learning opportunities, including ZEGNA Made to Measure Certification, structured programs, and development paths
- Comprehensive benefits: medical, dental, and vision coverage, 401(k) with employer match, commuter benefits, and more.
- Paid time off: vacation and holidays, with accrual based on tenure and role level
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a0e6efe7-f9eb-462a-8fac-cacc4e3eae3a
Z
SR Payroll Analyst
✦ New 🏢 ZEGNA
Based on experience
Why Join Us
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, ZEGNA is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as we are of our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR OPPORTUNITY
As a Senior Payroll Analyst for ZEGNA, you will be a critical member of the HR team, overseeing payroll administration, maintaining employee time records, and supporting the employee lifecycle.
Reporting to the Compensation and Benefits Manager, you will ensure that bi-weekly payroll is processed accurately and on time for both the US and Canada, in compliance with all applicable government regulations. Additionally, you will assist with the onboarding process and other payroll-related functions.
This role is based in our New York City corporate office four days a week; 1 day WFH (Friday). The key responsibilities of this position include, but are not limited to:
Payroll & Time Keeping:
HRIS & Systems:
General
Qualifications:
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, ZEGNA is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as we are of our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR OPPORTUNITY
As a Senior Payroll Analyst for ZEGNA, you will be a critical member of the HR team, overseeing payroll administration, maintaining employee time records, and supporting the employee lifecycle.
Reporting to the Compensation and Benefits Manager, you will ensure that bi-weekly payroll is processed accurately and on time for both the US and Canada, in compliance with all applicable government regulations. Additionally, you will assist with the onboarding process and other payroll-related functions.
This role is based in our New York City corporate office four days a week; 1 day WFH (Friday). The key responsibilities of this position include, but are not limited to:
Payroll & Time Keeping:
- Execute end-to-end bi-weekly payroll for US (UKG) and Canada (ADP), managing all lifecycle events (new hires, terminations, rate changes) and validating timekeeping data for accuracy.
- Calculate and validate biweekly sales commissions and recoverable draws, ensuring strict adherence to variable compensation plans and accurate tax treatment for supplemental earnings.
- Issue replacement checks or reissue direct deposits in case of payroll errors or final discharge.
- Ensure proper coding of earnings, deductions (e.g. 401k(k)), and tax exemptions.
- Prepare and reconcile post-payroll financial reports, including General Ledger (GL) files, 401(k) funding, and union remittances, resolving any variances with the Finance & Accounting teams.
- Track and reconcile paid time off accumulations and ensure accurate payroll payments.
- Assist in the preparation of month-end payroll accruals and variances for Accounting review.
- Serve as the primary support for payroll SOX audits, including gathering evidence, pulling reports, and ensuring documentation aligns with control requirements.
- Calculate and validate biweekly sales commissions and recoverable draws, ensuring strict adherence to variable compensation plans and accurate tax treatment for supplemental earnings.
- Calculate average hourly rates for commission draw employees on a bi-annual basis.
- Oversee quarterly and year-end tax procedures (including W-2/T4s), calculating taxable fringe benefits and ensuring strict adherence to federal, state, and local wage laws.
HRIS & Systems:
- Prepare monthly and quarterly data sets for HR dashboards, including preliminary analysis of overtime trends and turnover rates.
- Onboard and offboard employees into our local and global HR systems (UKG and Oracle)
- Ensure the seamless integration of local payroll with the global HRIS system.
- Manage payroll data interfaces with third-party vendors for insurance and 401(k).
- Act as the main point of contact with third-party payroll providers.
General
- Process employment verification and assist with unemployment claims.
- Oversee employee clothing allowance program.
- Support the 401(k) 5500 filing process.
Qualifications:
- 4-5 years of payroll experience; retail industry knowledge is a plus.
- Experience with UKG Pro and UKG Ready is preferred.
- Solid understanding of federal, state, and local payroll regulations.
- Advanced proficiency in Microsoft Excel.
- Strong written and verbal communication skills.
- Ability to organize and prioritize tasks to meet deadlines.
- Strong analytical mindset with the ability to evaluate data critically and propose solutions.
- Professionalism, integrity, and confidentiality in all aspects of the role.
- The pay range for this position is $85,000-$95,000 annually. The rate of pay is dependent on candidates' relevant skills and experience.
Z
General Manager Scottsdale AZ
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As General Manager, based in our Scottsdale, AZ boutique, you will bring your unique strengths to the Retail Leadership Team, helping us lead with excellence, elevate the client experience, and drive long-term business performance. You’ll work closely with the Regional Director and store team to cultivate an empowered, customer-focused environment where people and performance thrive.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
PDN-a0e6efe7-e806-4cbe-94f4-802ccbdd07a7
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As General Manager, based in our Scottsdale, AZ boutique, you will bring your unique strengths to the Retail Leadership Team, helping us lead with excellence, elevate the client experience, and drive long-term business performance. You’ll work closely with the Regional Director and store team to cultivate an empowered, customer-focused environment where people and performance thrive.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Maximize store sales and profitability by analyzing business data, identifying trends, and developing action plans to capture new opportunities.
- Drive external business development by initiating client outreach, proposing in-store events, and engaging with the local community to generate traffic and loyalty.
- Lead by example, coaching the team to build meaningful, long-term relationships with clients while ensuring the highest standard of service.
- Leverage CRM insights to set clear clienteling goals for the team and ensure ongoing relationship-building activities.
- Foster a deep knowledge of ZEGNA product offerings, style stories, and craftsmanship; share insights with the team and provide regular product training.
- Collaborate with planning and merchandising teams to optimize product performance, manage stock consolidation, and share timely feedback.
- Recruit, onboard, train, and develop top talent — continuously investing in your team’s growth, motivation, and performance while proactively managing and resolving conflicts, including taking disciplinary action when necessary to foster a healthy and collaborative team environment.
- Set and communicate daily, weekly, and monthly sales targets, supporting the team with structured coaching and action plans to achieve and exceed goals.
- Oversee operational excellence in-store, ensuring adherence to brand standards, efficient back-of-house processes, and proper use of retail tools and reporting systems.
- Manage financial and administrative aspects of the business, including budgeting, store reporting, payroll, and operational compliance.
- Uphold high standards for ZEGNA Made to Measure services, ensuring a consistently exceptional and personalized client experience.
WHO YOU ARE
This is how you show up:
- You bring 5+ years of experience in luxury retail, hospitality, or a comparable client-focused leadership environment.
- You are passionate about developing people and have a proven ability to coach, manage, and inspire high-performing teams.
- You are confident using digital tools and CRM systems, and you understand how data drives action.
- You thrive in a fast-paced, dynamic environment where leadership, adaptability, and strategic thinking are key.
- You possess strong written and verbal communication skills and easily connect with a diverse range of clients and colleagues.
YOUR ZEGNA OFFER
- Annual gross salary range: $125,000-$135,000 plus competitive bonus opportunity.
- Comprehensive benefits including medical, dental, vision, 401(k) with employer match, commuter benefits, and more.
- Learning and development programs, including access to ZEGNA Made to Measure certification.
- Paid vacation and holidays, based on tenure and role level
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
PDN-a0e6efe7-e806-4cbe-94f4-802ccbdd07a7
Z
Style Advisor
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As Style Advisor, based in Cabazon, California, you will bring your unique strengths to the Outlet Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You’ll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a0f50545-b847-4249-8e5b-49c71062dac8
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
YOUR ROLE AT ZEGNA
As Style Advisor, based in Cabazon, California, you will bring your unique strengths to the Outlet Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You’ll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Deliver a memorable in-store customer experience by following the ZEGNA Selling Flow and embodying the ZEGNA Mindset.
- Actively build relationships with new and existing clients through networking, CRM follow-ups, and personalized selling.
- Develop and drive business by proactively identifying opportunities to increase sales and customer engagement.
- Engage customers in meaningful consultations to uncover their preferences and deliver thoughtfully curated total looks tailored to their individual style, needs, and occasions.
- Promote ZEGNA Made to Measure services as a key part of the selling ceremony, offering tailored solutions to meet clients’ current and future wardrobe needs.
- Leverage digital tools (e.g., iPod/iPad) and storytelling techniques to create an integrated luxury experience.
- Resolve customer issues and complaints with empathy, while adhering to ZEGNA’s customer service policies, including alterations, repairs, and global returns.
- Develop in-depth knowledge of ZEGNA products, craftsmanship, fabrics, and Made to Measure services — and confidently translate this knowledge into clear benefits for the customer.
- Maintain high standards in clienteling, CRM data collection, and after-sales service while contributing to store KPIs and operations.
- Measure your individual performance using key sales and service KPIs, such as cross-selling ratio, conversion rate, and average sales bill.
- Actively communicate customer insights, product feedback, and key store updates within the team to help ensure customer satisfaction and support business goals.
WHO YOU ARE
This is how you show up:
- You bring 2+ years of experience in luxury retail or client-focused sales environments, with a proven ability to deliver exceptional service.
- You are proficient in digital tools and CRM platforms, with a deep understanding of clienteling best practices and customer relationship development.
- You’re recognized for your emotional intelligence and talent for building authentic, lasting connections with clients.
- You demonstrate a strong commitment to personal growth, continuously learning and evolving with curiosity, passion, and an open mind.
- You possess excellent written and verbal communication skills, with the ability to engage and collaborate effectively across diverse audiences.
YOUR ZEGNA OFFER
- Hourly rate: $19-$20 per hour, plus 3% commission (dependent on experience and qualifications)
- Learning opportunities, including ZEGNA Made to Measure Certification, structured programs, and development paths
- Comprehensive benefits: medical, dental, and vision coverage, 401(k) with employer match, commuter benefits, and more.
- Paid time off: vacation and holidays, with accrual based on tenure and role level
- Access to premium materials, resources, and production partners
- Creative autonomy and a supportive environment that rewards results
- Opportunity to grow within a luxury, design-focused brand
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a0f50545-b847-4249-8e5b-49c71062dac8
Z
General Manager San Diego CA
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As General Manager, based in our San Diego, CA boutique, you will bring your unique strengths to the Retail Leadership Team, helping us lead with excellence, elevate the client experience, and drive long-term business performance. You’ll work closely with the Regional Director and store team to cultivate an empowered, customer-focused environment where people and performance thrive.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a11d3c1e-8e4e-4d58-bf54-7a72eea63b6b
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As General Manager, based in our San Diego, CA boutique, you will bring your unique strengths to the Retail Leadership Team, helping us lead with excellence, elevate the client experience, and drive long-term business performance. You’ll work closely with the Regional Director and store team to cultivate an empowered, customer-focused environment where people and performance thrive.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Maximize store sales and profitability by analyzing business data, identifying trends, and developing action plans to capture new opportunities.
- Drive external business development by initiating client outreach, proposing in-store events, and engaging with the local community to generate traffic and loyalty.
- Lead by example, coaching the team to build meaningful, long-term relationships with clients while ensuring the highest standard of service.
- Leverage CRM insights to set clear clienteling goals for the team and ensure ongoing relationship-building activities.
- Foster a deep knowledge of ZEGNA product offerings, style stories, and craftsmanship; share insights with the team and provide regular product training.
- Collaborate with planning and merchandising teams to optimize product performance, manage stock consolidation, and share timely feedback.
- Recruit, onboard, train, and develop top talent — continuously investing in your team’s growth, motivation, and performance while proactively managing and resolving conflicts, including taking disciplinary action when necessary to foster a healthy and collaborative team environment.
- Set and communicate daily, weekly, and monthly sales targets, supporting the team with structured coaching and action plans to achieve and exceed goals.
- Oversee operational excellence in-store, ensuring adherence to brand standards, efficient back-of-house processes, and proper use of retail tools and reporting systems.
- Manage financial and administrative aspects of the business, including budgeting, store reporting, payroll, and operational compliance.
- Uphold high standards for ZEGNA Made to Measure services, ensuring a consistently exceptional and personalized client experience.
WHO YOU ARE
This is how you show up:
- You bring 5+ years of experience in luxury retail, hospitality, or a comparable client-focused leadership environment.
- You are passionate about developing people and have a proven ability to coach, manage, and inspire high-performing teams.
- You are confident using digital tools and CRM systems, and you understand how data drives action.
- You thrive in a fast-paced, dynamic environment where leadership, adaptability, and strategic thinking are key.
- You possess strong written and verbal communication skills and easily connect with a diverse range of clients and colleagues.
YOUR ZEGNA OFFER
- Annual gross salary range: [$140,000-$145,000] plus competitive bonus opportunity.
- Comprehensive benefits including medical, dental, vision, 401(k) with employer match, commuter benefits, and more.
- Learning and development programs, including access to ZEGNA Made to Measure certification.
- Paid vacation and holidays, based on tenure and role level
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a11d3c1e-8e4e-4d58-bf54-7a72eea63b6b
Z
Style Advisor San Diego CA
✦ New 🏢 ZEGNA
Based on experience
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Style Advisor, based in our San Diego, CA boutique, you will bring your unique strengths to the Retail Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You’ll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
WHO YOU ARE
This is how you show up:
YOUR ZEGNA OFFER
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a11d3c1e-166d-453e-90b0-c2307b0a207b
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Style Advisor, based in our San Diego, CA boutique, you will bring your unique strengths to the Retail Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You’ll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:
- Deliver a memorable in-store customer experience by following the ZEGNA Selling Flow and embodying the ZEGNA Mindset.
- Actively build relationships with new and existing clients through networking, CRM follow-ups, and personalized selling.
- Develop and drive business by proactively identifying opportunities to increase sales and customer engagement.
- Engage customers in meaningful consultations to uncover their preferences and deliver thoughtfully curated total looks tailored to their individual style, needs, and occasions.
- Promote ZEGNA Made to Measure services as a key part of the selling ceremony, offering tailored solutions to meet clients’ current and future wardrobe needs.
- Leverage digital tools (e.g., iPod/iPad) and storytelling techniques to create an integrated luxury experience.
- Resolve customer issues and complaints with empathy, while adhering to ZEGNA’s customer service policies, including alterations, repairs, and global returns.
- Develop in-depth knowledge of ZEGNA products, craftsmanship, fabrics, and Made to Measure services — and confidently translate this knowledge into clear benefits for the customer.
- Maintain high standards in clienteling, CRM data collection, and after-sales service while contributing to store KPIs and operations.
- Measure your individual performance using key sales and service KPIs, such as cross-selling ratio, conversion rate, and average sales bill.
- Actively communicate customer insights, product feedback, and key store updates within the team to help ensure customer satisfaction and support business goals.
WHO YOU ARE
This is how you show up:
- You bring 2+ years of experience in luxury retail or client-focused sales environments, with a proven ability to deliver exceptional service.
- You are proficient in digital tools and CRM platforms, with a deep understanding of clienteling best practices and customer relationship development.
- You’re recognized for your emotional intelligence and talent for building authentic, lasting connections with clients.
- You demonstrate a strong commitment to personal growth, continuously learning and evolving with curiosity, passion, and an open mind.
- You possess excellent written and verbal communication skills, with the ability to engage and collaborate effectively across diverse audiences.
YOUR ZEGNA OFFER
- Hourly rate: $25/hour + 4% commission
- Learning opportunities, including ZEGNA Made to Measure Certification, structured programs, and development paths
- Comprehensive benefits: medical, dental, and vision coverage, 401(k) with employer match, commuter benefits, and more.
- Paid time off: vacation and holidays, with accrual based on tenure and role level
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.PDN-a11d3c1e-166d-453e-90b0-c2307b0a207b
jobs by
