Straticon Jobs in Usa

Summary

This role is responsible for the end-to-end production of photography and videography, collaborating closely with teams across the company to support content needs and initiatives. A proven track record of managing content from initial concept and scriptwriting through post-production and library management is invaluable. The ideal candidate is a creative powerhouse with a strategic eye for identifying lively content and brings curiosity, initiative, and fresh thinking to the role.

This is a full-time, in-office, permanent position.

Responsibilities

• Collaborate and develop multimedia content, including videos, graphics, digital presentations, and social media posts.
• On-site production and regular site visits to capture on-the-ground media and monitor project progress.
• Maintain a strong internal and external presence to support company documentation and key milestones.
• Bring energy, creativity, and passion to visual storytelling for social media.
• Oversee the end-to-end production of company training videos, managing timelines and collaborating with internal stakeholders to ensure content aligns with organizational learning goals.
• Partner with cross-functional teams to develop storyboards and scripts that build employee engagement.
• Capture quality still photos and videos from multiple environments for content diversity.
• Create impactful moments with customers and employees ensuring consistency, creativity, and professionalism.

Required Skills

• 1-2 years' experience preferred.
• Personal or professional experience in videography, photography, and post-production editing.
• Skilled with professional cameras and social media platforms.
• Ability to learn video editing software.
• Strong time management and asset organization skills.
• Stay on schedule with social media content deliverables.

Job Summary

As our Information Technology (IT) Specialist, you'll be part of the reliable team behind the scenes—ensuring computers, hardware, software, mobile devices, networks, servers, and more run at peak performance every single day. You'll set up workstations and software so new hires hit the ground running, keep login credentials secure and up-to-date in our databases, and deliver fast, friendly support that keeps our teams productive and smiling. Efficiency, diligence, and accuracy are your strengths, and our IT Team is all about being the dependable force that powers the entire company.

Key Responsibilities

• Coordinate trainings with the HR Team for new hires.
• Prepare for IT updates and trainings
• Work with IT Team to ensure everything is setup and ready for new hires
• Organize, manage, and update support tasks
• Ensure IT Department is efficient and responding to tasks quickly
• Manage asset tracking to ensure all devices are enrolled
• Organize, manage, and update login credentials, asset tracking, etc.
• Provide user support.
• Educate users on company software.

Role Requirements

• A genuinely pleasant, polite, and professional attitude
• Outstanding interpersonal skills and excellent written/oral communication
• Top-notch organizational abilities and laser-sharp attention to detail
• Proficiency with company software.
• Preferred: Bachelor’s degree or higher in a related field.
• Bonus: You thrive in solving a tricky issue and knowing your work keeps the whole company connected and moving forward.

Ready to be the calm in the tech storm? Join our IT Team and keep everything running seamlessly. You are the reliable backbone behind every login, laptop, and jobsite device —come make efficiency look effortless with us!

We are an Equal Employment Opportunity company (EEO).

JOB SUMMARY

We are seeking an innovative and strategic Director of Technology to lead the design and implementation of a unified, enterprise-wide IT Service Desk function. This role will play a pivotal part in modernizing support services, driving organizational alignment, and enhancing the overall employee technology experience across a multi-location operation.

As a leader, you will champion the development of a comprehensive service delivery model that

acts as the centralized point of contact for all IT-related needs. Leveraging best practices in

integrating cutting-edge tools like AI, automation, and predictive analytics, you will build a

future-ready support ecosystem that empowers the business and elevates performance.

CORE RESPONSIBILITIES:

Strategic Direction & Vision

• Architect and implement a unified service desk strategy that serves all business units and operational environments.
• Create and execute a transformation roadmap that aligns with the company’s broader digital and business initiatives.
• Guide the shift to an experience-driven and results-oriented service delivery approach.
• Embed leading service management practices to ensure governance, adaptability, and enterprise cohesion.

Cross-Functional Integration

• Collaborate with stakeholders across departments (HR, Accounting, Legal, Operations, ect.) to unify workflows and standardize service offerings.
• Ensure seamless support delivery across corporate offices, field teams, and remote environments.
• Establish governance models that promote accountability and consistent service quality across the enterprise.

Operational Execution & Excellence

• Define and track key performance indicators (KPIs) and experience-level agreements (XLAs) to measure support outcomes.
• Cultivate a culture of continual improvement using performance metrics and user feedback.
• Develop and maintain a dynamic knowledge base and robust self-service tools powered by AI.
• Oversee third-party service providers and enforce service level agreements.

Technology Enablement & Innovation

• Lead the integration of automation tools, AI-driven workflows, and predictive technologies to enhance service desk responsiveness.
• Introduce intelligent service catalogs and user-personalized experiences to streamline IT interactions.
• Monitor and adopt emerging technologies to ensure sustained innovation and agility.

People Leadership & Culture Development

• Build and manage a service desk team, fostering a culture of accountability, innovation, and service excellence.
• Promote an employee-first mindset focused on empathy, responsiveness, and problem ownership.
• Provide coaching, development, and leadership opportunities to build team capability and resilience.

QUALIFICATIONS:

Required:

• Bachelor’s degree in Information Technology, Business, or a related field (Master’s preferred).
• A minimum of 10 years’ experience in IT service management or enterprise IT leadership, including 5+ years in a senior management role.
• Demonstrated success in standing up or transforming service desk or ESM operations within distributed or multi-site organizations.
• Background in construction industry.

Preferred:

• ITIL 4 certification required; additional certifications (e.g., SIAM, HDI, COBIT, ISO/IEC 20000) highly desirable.
• Hands-on experience with platforms like ServiceNow, Jira Service Management, Salesforce, CMiC, Autodesk, and Azure DevOps.

Join us to shape the future of IT support in the construction sector—where technology truly empowers people and propels the business forward.

We are an Equal Opportunity Employer (EEO).