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The Business Data Analyst will play a critical role in supporting data-driven decision-making for core PMA business functions. This position is focused on extracting valuable insights from complex datasets, creating operational reports, and developing intuitive BI dashboards tailored to business needs. Working within an enterprise reporting structure, the analyst will perform on-demand data discovery, conduct trend analysis, and develop analytics tools that empower stakeholders with meaningful insights. By ensuring data accuracy, quality and relevance, this role will support data governance activities and continuous process improvements that align with strategic objectives.
Responsibilities:
Data Analysis & Business Insights
* Conduct in-depth data analysis to support strategic business initiatives.
* Perform trend analysis and develop predictive insights to help business teams identify patterns, risks, and opportunities.
* Respond to data discovery requests and operational reports development to support key business metrics and decision-making.
* Deploy best practices and make recommendations for improved understanding.
* Translate complex data findings into actionable recommendations, presenting insights in a clear and meaningful way for non-technical stakeholders.
Enterprise Reporting & BI Dashboard Development
* Work closely with business stakeholders to understand their reporting needs, providing insights that drive data-informed decisions.
* Design, develop, and maintain interactive BI dashboards tailored to answering critical business questions, providing real-time access to critical metrics and performance insights.
* Utilize enterprise BI tools to create data visualizations that enable easy exploration of data and insights.
* Partner with stakeholders to test and refine dashboards, ensuring they align with business requirements and enhance decision-making capabilities.
* Facilitate training and support for business users on BI dashboards and reporting tools, enabling self-service access to data insights.
Data Quality Support & Validation
* Collaborate with data governance and data engineering teams to ensure high data quality and integrity in enterprise reports and dashboards.
* Perform data validation and verification as part of report development to ensure data accuracy, consistency, and relevance for business users.
* Monitor data accuracy metrics and support data issue resolution, maintaining a high standard of data quality across reporting tools.
* Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Requirements:
* 3+ years of experience in data, analytics, or business intelligence.
* Bachelor's degree in Information Management, Data Science, Computer Science, Mathematics, Statistics, Economics, Psychology or a related field.
* Proficient in SQL for data extraction and manipulation across various data sources.
* Strong analytical skills to interpret complex datasets and draw actionable insights.
* Experience with BI platforms like QlikSense or Power BI for data visualization and dashboard development.
* Familiar with advanced Excel functions for data manipulation and reporting.
* Understanding of statistical methods and trend analysis for identifying patterns and creating projections.
* Familiar with predictive modeling or basic machine learning concepts is a plus.
* Proficiency with scripting languages or tools (such as Python, R, or VBA) for process automation is a plus.
* Basic understanding of data integration, ETL processes, and data warehousing concepts.
* Skilled in presenting data in a way that tells a compelling story and drives informed decision-making.
* Strong interpersonal skills to work effectively with cross-functional teams in underwriting, finance, and IT.
* High level of precision in data analysis, ensuring reports and insights are accurate and free of errors.
* Analytical mindset to investigate data challenges, identify root causes, and develop efficient solutions.
* Ability to adapt to evolving data requirements and troubleshoot issues with minimal supervision.
* Strong organizational skills to balance multiple projects and meet reporting deadlines.
* Effective time management to handle ad hoc requests and prioritize tasks in a fast-paced environment.
* Open and motivated to learn new tools, methods, and data practices.
Job Summary
As our Information Technology (IT) Specialist, you'll be part of the reliable team behind the scenes—ensuring computers, hardware, software, mobile devices, networks, servers, and more run at peak performance every single day. You'll set up workstations and software so new hires hit the ground running, keep login credentials secure and up-to-date in our databases, and deliver fast, friendly support that keeps our teams productive and smiling. Efficiency, diligence, and accuracy are your strengths, and our IT Team is all about being the dependable force that powers the entire company.
Key Responsibilities
- Coordinate trainings with the HR Team for new hires.
- Prepare for IT updates and trainings
- Work with IT Team to ensure everything is setup and ready for new hires
- Organize, manage, and update support tasks
- Ensure IT Department is efficient and responding to tasks quickly
- Manage asset tracking to ensure all devices are enrolled
- Organize, manage, and update login credentials, asset tracking, etc.
- Provide user support.
- Educate users on company software.
Role Requirements
- A genuinely pleasant, polite, and professional attitude
- Outstanding interpersonal skills and excellent written/oral communication
- Top-notch organizational abilities and laser-sharp attention to detail
- Proficiency with company software.
- Preferred: Bachelor’s degree or higher in a related field.
- Bonus: You thrive in solving a tricky issue and knowing your work keeps the whole company connected and moving forward.
Ready to be the calm in the tech storm? Join our IT Team and keep everything running seamlessly. You are the reliable backbone behind every login, laptop, and jobsite device —come make efficiency look effortless with us!
We are an Equal Employment Opportunity company (EEO).
Job Title: Senior BI Developer
Duration: 6 months contract – possibility to convert to full-time
Location: (Onsite, open to hybrid after) Alpharetta, Georgia
Project Overview
- Our client’s data analytics team is undertaking a major platform modernization, migrating all client-facing and internal reporting from legacy SQL, Tableau, and Excel environments into Power BI.
- This Senior BI Developer will play a central role in that transition — building executive-quality financial dashboards, optimizing the SQL layer that powers them, and ensuring the reporting infrastructure meets the needs of the client’s IntegraLink and Affinity clients.
Why Join This Team
- You'll be joining a large, established analytics team (~10+ professionals) that delivers high-volume, mission-critical reporting — roughly 86 client reports per day.
- This is a mature organization with real infrastructure, not a startup scrambling for direction.
- You'll have the autonomy to modernize dashboards and optimize queries with meaningful impact, and if the fit is right, there's a pathway to a permanent role.
- The work sits at the intersection of finance and technology, making it ideal for someone who wants their technical skills to drive real business decisions.
Core Responsibilities
- Design, develop, and maintain advanced Power BI dashboards and reports for executive and client-facing audiences
- Migrate and rewrite existing legacy reports (SQL, Tableau, Excel) into modern, interactive Power BI dashboards
- Write and optimize complex SQL queries, including joins and performance tuning, to support reporting and analytics
- Translate complex financial data — KPIs, SLAs, financial statements — into clear, intuitive visualizations
- Collaborate with finance, business, and technology stakeholders to gather requirements and deliver analytical solutions
- Support internal reporting needs, including annual employee review data
- Ensure data accuracy, consistency, and governance across all reports and data models
- Apply critical thinking to identify trends, surface insights, and recommend data-driven actions
Technical Requirements
Must-Have:
- 12+ years of hands-on experience designing and developing dashboards and reports
- Strong Power BI development experience (migration/modernization projects preferred)
- Advanced SQL proficiency — complex queries, joins, stored procedures, and performance optimization
- Solid financial background with the ability to interpret financial statements, KPIs, and business drivers
- Bachelor's degree (Finance preferred)
- Executive-friendly dashboard design with strong UI/UX and data visualization principles
- Excellent communication and stakeholder management skills
Bonus / Highly Preferred:
- Commercial insurance industry experience
- Experience at a Big Four financial firm (Deloitte, PwC, EY, KPMG) or equivalent
- Demonstrated experience migrating legacy reporting platforms to Power BI
- Tableau and advanced Excel expertise
The projected hourly range for this position is $45-50/hr.
On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.
Title: Project Management (PM) Associate / PMO Associate
Company: Talley LLP
Location: Orange County, CA (FT-Onsite)
About the Firm
Talley, LLP, and its affiliated entities—Talley Law Group, LLP (“TLG”), Talley Capital Group, LLC (“TCG”), and Talley Wealth Management, LLC (“TWM”) (collectively “Talley”)—is a full-service financial, tax, legal, and consulting organization serving entrepreneurially driven businesses and their owners. Talley partners with clients as business advisors, not just service providers, constantly seeking innovative ways to strengthen their bottom line.
Talley, LLP, was founded in 1989, with the mission of helping entrepreneurial driven businesses, their owners, and high net worth individuals, to manage their financial affairs and to achieve their business objectives profitably and efficiently. Our professionals strive to become each client’s Most Trusted Advisor (MTA) by delivering global solutions to our client’s complex challenges and opportunities.
Our services include:
- Audit & Assurance services, including financial reporting
- Tax compliance,
- Tax planning, and proactive advice
- Business consulting
- Estate planning, business planning, M&A, and tax law services delivered through TLG
- Outsourced accounting, controller and CFO services
- M&A, growth-through-acquisition, and operational consulting delivered through TCG
Talley is a boutique firm with 70+ U.S.-based professionals and 20–30 offshore/outsourced team members. Headquartered in Orange, CA, the firm has grown rapidly, becoming a leading Orange County professional services provider. We embrace a hybrid work culture built on accountability, results, and exceptional client service delivered by professional, motivated individuals.
Role Purpose
The PM Associate will strengthen Talley LLP’s operational and PMO capabilities by providing clear visibility into performance, utilization, and execution across professional services teams. This role supports firm leadership through data-driven insights, dashboard reporting, and project coordination, while helping scale Talley’s operational infrastructure within a time-and-billing professional services environment.
What Success Looks Like (12–18 Months)
A successful PMO Associate will:
- Deliver accurate, actionable dashboards tracking employee performance and utilization
- Improve leadership visibility into month-to-date, year-to-date, and budget vs. actual performance
- Support the smooth execution of cross-functional initiatives without creating operational bottlenecks
- Establish greater structure and discipline in operational reporting
- Reduce friction between leadership, operations, and service teams through clear communication and follow-through
Core Responsibilities
- Build and maintain employee performance dashboards (utilization, productivity, trends)
- Support PMO initiatives by tracking projects, timelines, milestones, and deliverables
- Assist leadership with resource planning, utilization tracking, and capacity analysis
- Coordinate cross-functional operational initiatives across audit, tax, legal, and administrative teams
- Prepare executive-ready reporting and analytics to support operational decision-making
- Identify opportunities for process improvement and operational efficiency
- Support time-and-billing environments (hourly, time & materials), including related documentation and reporting
Required Experience
Candidates must demonstrate:
- Experience within a CPA firm, legal firm, or professional services organization
- Background in operations, PMO, or administrative leadership
- Hands-on experience supporting professionals who bill time
- Proven ability to build or maintain performance dashboards and operational reporting
- Comfort working directly with senior leadership and handling sensitive data
- Exposure to or direct experience applying AI tools beyond simple drafting and/or proof-reading emails or word documents.
Technical & Analytical Requirements
- Advanced proficiency in Excel (required)
- Strong experience in data analysis, reporting, and dashboard development
- Power BI experience (highly preferred)
- Ability to synthesize data into clear, executive-level insights
Preferred Qualifications (Nice to Have)
- PMP (Project Management Professional) certification
- Lean Six Sigma / Six Sigma training or certification
- Formal project management training
- Background in professional service (or legal) firm operations
Behavioral Competencies
- Highly analytical and detail-oriented
- Organized, process-driven, and execution-focused
- Comfortable operating in an evolving and exploratory role
- Strong written and verbal communication skills
- Able to balance tactical execution with strategic thinking
Working Style & Expectations
- Operates with a professional services mindset
- Prioritizes clarity, accuracy, and accountability
- Supports leadership without creating unnecessary administrative overhead
- Adapts role scope as the PMO function matures and scales
Akkodis is seeking a Tableau Admin for a Contract with a client located in San Antonio, TX (Onsite) and ideally strong hands-on Tableau Server, Custom Administrative Dashboards, SSL certificates, LDAP integration, and Active Directory, Data preparation, data extract/live data source validation.
Rate Range: $53/hr-$55/hr (The rate may be negotiable based on experience, education, geographic location, and other factors)
Key Responsibilities
• Maintain Tableau Server and site configurations, including user permissions, groups, projects, and data sources.
• Monitor server performance and capacity planning to ensure optimal performance of the system.
• Design, develop, and implement processes and workflows for administering Tableau Server.
• Stay up to date on new features and functionality in Tableau Server and make recommendations on how to leverage them to improve efficiency and effectiveness.
• Train and support users on proper usage of Tableau Server, including best practices for security, data governance, and data management.
• Perform regular maintenance and upgrades of Tableau Server as needed.
• Manage user access to Tableau Server, including creating and managing user accounts, groups, and permissions.
• Configure and manage Tableau Server security, including SSL certificates, LDAP integration, and Active Directory synchronization.
• Monitor server logs and performance metrics to identify potential issues and recommend solutions.
• Collaborate with IT staff to ensure proper integration of Tableau Server with other enterprise systems.
• Maintain Tableau Server and Desktop license management.
• Responsible for administrating Tableau environment as a primary technical point of contact on Tableau server related incidents and service requests tickets.
• Understanding of network requirement for the Tableau cluster to provide a common graphical interface portal for the end users to access backend data and troubleshooting basic network issues in a Windows server environment.
• Work with Tableau vendor support teams on any tableau cluster related issues /escalations, new tableau requirements to ensure better health of Tableau clusters, upgrade of existing cluster etc.
• Monitor performance of Server through developing Custom Administrative Dashboards.
• Design and Maintenance of Internal Website to display embedded Tableau Dashboards.
• Optimize and troubleshoot Tableau dashboards for performance.
• Design and Development of new Tableau dashboards per business needs.
• Monitoring Tableau scheduled background tasks and response on any service failures.
• Data preparation, data extract/live data source validation, maintenance using other Data Analysis tools.
If you are interested in this job, you can click APPLY NOW For other opportunities available at Akkodis go to If you have questions about the position, please contact Nitish Kumar at
Equal Opportunity Employer/Veterans/Disabled:
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Who You Are:
The Tableau Developer is a key member of the Data & Analytics team reporting to Director of BI. This role is responsible for designing, developing, and maintaining interactive dashboards and reports using Tableau to support business decision-making. This role partners business stakeholders, data engineers, and analysts to translate complex data into intuitive visual insights while ensuring performance, data accuracy, and best visualization practices.
The role will follow Tableau best practices for visualization design, naming conventions, and documentation while also maintaining version control and promoting content across environments (Dev / Test / Prod) On Tableau Cloud.
What You'll Do:
- Design and develop interactive Tableau dashboards and reports that clearly communicate key business metrics and trends.
- Translate business requirements into effective data visualizations using best practices in visual analytics.
- Optimize dashboards for performance, scalability, and usability.
- Connect Tableau to multiple data sources (e.g., SQL databases, data warehouses, cloud platforms, Excel, APIs).
- Create and maintain data models, joins, calculations, parameters, and filters.
- Perform data validation and reconciliation to ensure accuracy and consistency.
- Work closely with stakeholders to gather requirements and understand reporting needs.
- Provide data-driven insights and recommendations to support strategic and operational decisions.
- Conduct user training and enablement sessions when needed.
- Monitor dashboard usage and performance.
- Troubleshoot data issues, refresh failures, and user access problems.
- Enhance and maintain existing dashboards as business needs evolve.
You'll Need To Have:
- Bachelor’s degree in computer science, Information Systems, Data Analytics, or related field.
- 5+ years of Tableau development experience.
- Solid understanding of SQL for data querying and validation.
- Experience working with relational databases and data warehouses (e.g., Snowflake, Redshift, SQL Server, Oracle).
- Strong knowledge of calculated fields, LOD expressions, table calculations, and parameters.
- Strong analytical mindset with attention to detail.
- Ability to interpret data and explain insights clearly to non-technical audiences.
- Understanding data modeling concepts (facts, dimensions, star schema).
- Excellent communication and stakeholder management skills.
- Ability to gather requirements and translate them into technical solutions.
- Strong problem-solving and time management skills.
We'd Love To See:
- Experience with Tableau Cloud administration.
- Knowledge of ETL tools like Talend or AWS Glue.
- Experience with Python or R for advanced analytics.
- Familiarity with Agile / Scrum methodologies.
- Tableau certification (Desktop Specialist, Certified Data Analyst, etc.).
Capri Perks:
- Generous Holiday Schedule & Vacation Days
- Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
- Cross-brand Discount
- Exclusive Employee Sales
- Fav 5 Cards (MK Discount for friends and family)
- 401k Match
- Paid Parental Leave
- Thrive Wellness Program (seasonal in-office massages and more!)
- Commuter Benefits
- Gym Discounts
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Jimmy Choo and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Our internal consulting agency is seeking a Senior Digital Analytics Implementation Specialist to join their team in an ongoing contract or full-time employment capacity if desired.
Role Type: Senior Individual Contributor (Non Manager)
Team: Adobe Practice Operational Readiness & Optimization
Location: Flexible (U.S.) | Travel ~1020%
Role Overview
Were hiring a Senior Digital Analytics Implementation Specialist to serve as the hands on expert in Adobe Analytics (AA), Adobe Customer Journey Analytics (CJA), and Adobe Experience Platform (AEP). This role is focused on implementation excellence configuring instrumentation, ensuring accurate data capture, preparing AEP datasets for analysis, and building CJA data views and dashboards that deliver reliable insights.
This role supports the end to end analytics foundation across Adobe Analytics CJA AEP, ensuring data is modeled, stitched, joined, and validated so downstream solutions work reliably.
Key Responsibilities
Implementation Leadership Adobe Launch, AEP Web SDK, Tagging
" Lead Adobe Launch (Tags) and AEP Web SDK/Edge Network implementations, including tagging configuration, event mapping, and QA across environments.
" Develop and maintain data layer specifications, event taxonomies, tracking patterns, and documentation frameworks.
" Write and maintain Solution Design References (SDRs) capturing event-level instrumentation.
" Conduct detailed instrumentation QA, validating accuracy, identity behavior, and end-to-end data integrity.
Adobe Analytics Configuration & Migration Support
" Configure Adobe Analytics variables (events, props, eVars) to support clean ingestion and alignment with AEP datasets.
" Audit existing Adobe Analytics setups and support transition toward CJA based analysis.
" Ensure Adobe Analytics event structures align to XDM expectations and AEP stitching requirements.
AEP Data Modeling & Dataset Preparation
" Contribute to AEP XDM schema definition, identity namespace setup, and dataset configuration.
" Validate dataset ingestion (batch & streaming), schema mapping, identity stitching, and join readiness.
" Collaborate with engineering teams to ensure stable ingestion flows from SDK AEP CJA.
CJA Configuration, Joins & Dashboarding
" Set up and maintain CJA Connections across AEP datasets.
" Configure Data Views, including joins, identity mapping, component governance, calculated metrics, and filters.
" Build CJA Workspace dashboards for lifecycle reporting, funnel analysis, product insights, and operational visibility.
" Apply consistent naming, structuring, and governance patterns for scalable reporting.
Cross-Solution Alignment
" Ensure tracking and dataset structures support downstream segmentation, activation, and journey measurement use cases.
" Partner with internal solution leads across data, workflow, content, and activation to ensure end to end data integrity.
" Provide clarity on how instrumentation decisions impact cross-platform behavior in AEP and CJA.
Required Qualifications
" Active Adobe Certification(s) in Adobe Analytics and/or Adobe Customer Journey Analytics (CJA), at Professional or Expert level.
" Strong hands-on experience implementing:
o Adobe Launch (Tags)
o AEP Web SDK / Edge Network
o Data layers and event instrumentation
o Adobe Analytics variable/event design
o CJA Connections, Data Views, identity joins, and derived fields
" 58+ years of digital analytics implementation or instrumentation experience.
" Experience with AEP XDM schemas, datasets, identity graphs, and ingestion validation.
" Proficiency writing SDRs, tracking requirements, and data-layer specifications.
" Experience building CJA dashboards, funnels, cohort analyses, and cross-channel insights.
Preferred Qualifications
" Experience with server-side tagging and event forwarding.
" Familiarity with AJO measurement needs and journey data flows.
" Experience with cloud data platforms (Snowflake, BigQuery, Synapse).
" Exposure to lifecycle marketing analytics, experimentation, or Adobe Target.
What Success Looks Like
" Accurate, reliable tracking captured through Launch and Web SDK.
" Clean, well structured AEP datasets that stitch and join correctly inside CJA.
" Dashboards and insights that reflect consistent, trusted data.
" Smooth, stable AA CJA AEP workflows enabling dependable reporting and analysis.
" Solid alignment with solution leads ensuring data supports activation, journey design, and content workflows.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MS14-1980643 -- in the email subject line for your application to be considered.
Meggan Sharma - Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 03/13/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/13/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Duration: 3 months, with possibility of extension (start ASAP)
Location: ET or CT timezones (US or Canada), Remote
Hours- 10-15 hours per week (10 is more likely)
Required schedule: 5 hours on Mondays between 9am -5 pm ET, the remaining hours are flexible
Job Description:
Client is looking for a part-time Operations Specialist Contractor (10-15 hours per week) to support Auth0's Strategic Programs and Communications portfolio with consistent, high-quality backend execution. This role is ideal for someone who enjoys structured, repeatable work and can deliver accurate reporting on a reliable cadence.
You'll focus on data collection, analysis, and reporting across multiple sources, program and data administration, and survey operations. You'll also look for opportunities to streamline recurring work through lightweight automation and thoughtful use of AI.
Success in this role requires a proactive, collaborative problem-solver who exercises sound judgment in ambiguity, adapts quickly to new requests, and delivers consistently high-quality work with minimal oversight.
What you'll be doing:
- Manage recurring data operations and reporting: pull data from multiple sources, maintain clean datasets, analyze trends, and deliver weekly or monthly dashboards and readouts in Sheets and Slides
- Administer surveys end-to-end (SurveyMonkey, Qualtrics, or similar): build and QA, manage response data, analyze results, and package findings into clear reports and decks
- Maintain people operations datasets, including hiring-related tracking and weekly roster updates, ensuring strong data integrity and consistent formatting
- Support onboarding administration, including LMS completion reporting, overdue follow-up tracking, and course assignment administration
- Build and iterate Tableau dashboards to replace or augment recurring reports, improving self-serve access to metrics and insights
- Streamline repeatable work using automation and AI (for example: faster data cleanup, report drafting, and workflow simplification)
- Support ad-hoc operational requests as needed (quick analyses, dashboard iteration, Google Sheets troubleshooting, and documentation updates)
Skills:
What you bring to the role
- Strong experience with data operations and reporting: pulling data from multiple sources, cleaning and reconciling datasets, analyzing trends, and producing clear recurring reporting
- Proficiency in building and maintaining Tableau dashboards (defining metrics, creating views, iterating based on stakeholder feedback)
- Advanced Google Sheets skills (dashboards, pivot tables, complex formulas, and scripts) and comfort presenting outputs in Google Slides
- Experience administering surveys (SurveyMonkey, Qualtrics, or similar), including survey setup, response management, and results analysis
- Experience with administrative operations that require precision and follow-through (tracking, audits, recurring updates, and systems hygiene)
- Comfort with LMS administration and reporting (completion reports, tracking overdue items, course assignments)
- Experience leveraging AI tools to accelerate analysis and streamline repeatable work; with automation + agent experience (Apps Script, Zapier, Make)
- Proven ability to handle sensitive and confidential information with discretion
- Ability to navigate ambiguity and shifting priorities, respond well to ad hoc requests, and keep stakeholders informed with clear status updates
- Proven ability to work independently with minimal oversight in a remote environment
- Availability requirement: able to consistently work 5+ hours on Mondays; remaining hours are flexible within a 10-15 hours per week schedule
We are looking for a Commercial Excellence Specialist to support our global commercial team. This role combines business support with data analytics, helping us improve processes, track KPIs, and deliver insights through dashboards and reports.
Key Responsibilities:
Commercial & Business Support
- Prepare sales performance reports and KPI summaries that help leadership make informed decisions.
- Maintain data accuracy by regularly updating records and validating key information across systems.
- Coordinate with sales teams to capture activities, ensure process compliance, and improve overall data quality.
- Support training and development programs by creating training materials, tracking participation, and monitoring completion rates.
- Provide administrative support for commercial initiatives, including updating dashboards, organizing documents, and assisting with project deliverables.
Data & Analytics
- Build and update KPI dashboards to provide clear visibility into business performance.
- Configure and maintain sales reports aligned with commercial processes and business needs.
- Collect, clean, and analyze data to support routine reporting and identify basic trends.
- Automate simple data workflows to improve efficiency and ensure timely, consistent reporting.
Commercial Excellence Projects
- Support the execution of Commercial Excellence initiatives by coordinating meetings, tracking action items, and maintaining project documentation.
- Maintain project dashboards and progress trackers to ensure leadership has up‑to‑date visibility on timelines and deliverables.
- Help collect and organize inputs from sales, marketing, and customer service teams to support project milestones and decision‑making.
- Prepare basic analyses and summaries that support Commercial Excellence workstreams (e.g., Sales Process, Segmentation, Enablement, Pricing).
- Assist in process improvement activities, such as mapping workflows, identifying gaps, and preparing materials for workshops.
- Contribute to change management efforts by helping draft communications, training materials, and instructions for end users.
Requirements:
- At least 2 years of experience in Commercial Excellence (sales or business processes)
- Previous experience with Power BI (data modeling and visualization)
- Robust familiarity with Salesforce reporting and dashboards
- Strong Excel skills, including pivot tables and formulas
- Bachelor’s degree in Business, Data Analytics, Information Systems, or related field
- Knowledge of SQL helpful
- History of understanding data analysis and interpreting trends
- Knowledge of data integration concepts, data visualization or analytics helpful
- Detail oriented with strong communication and problem-solving skills
Position Overview
Our luxury jewelry division seeking an experienced Director of Ecommerce & CRM as a key leadership position. This role is responsible for spearheading the division’s ecomm and clienteling strategies to drive ecomm growth, enhance retail store sales, and expand brand awareness. The role will own the entire Ecommerce P&L and will be responsible for achieving sales and margin targets of the channel.
Additionally, the position will oversee the Ecomm and CRM budgets; including developers, digital media, search, partnerships, client gifting, and offline DTC events. This position will be accountable for all digital analysis, optimizations, and timely strategy changes when necessary.
Key Responsibilities
E-commerce:
- Financial Accountability: Achieve sales and margin plans for DTC web-based sales
- Development and Execution of Ecommerce Strategy: Formulate strategies to increase online sales, improve user experience, and ensure the website aligns with the brand's luxury image.
- Digital Marketing: Collaborate with the marketing team to implement digital marketing campaigns, including SEO, SEM, email marketing, social media, and paid advertising to drive traffic and conversions.
- Website Management: Oversee the design, functionality, and performance of the site, ensuring it is optimized for both desktop and mobile devices.
- Product Management: Manage the online product catalog, ensuring accurate product descriptions, images, and compelling merchandising.
CRM
- Strategy Development: Refine the existing CRM & Clienteling strategy and manage its execution. Develop and implement new strategies to build and maintain strong customer relationships, increase customer loyalty, and drive repeat purchases.
- Customer Data Management: Oversee the collection, segmentation, and analysis of customer data to personalize communications and offers. Evaluate current CRM software to determine its suitability for the business.
- Email Marketing: Manage email marketing campaigns, including automated workflows, personalized messaging, and A/B testing to optimize open rates, click-through rates, and conversions.
- Communications: Work with the Division head to refine language and communication methods to ensure clients receive an on-brand experience at every touch point.
- Customer Service Coordination: Ensure the customer service team has the tools and information needed to provide exceptional service, handle escalated issues, and implement feedback loops to improve the overall customer experience. Ensure VIP clinets are always attended to with the highest level of service.
Analytics and Performance Measurement:
- Ecom Dashboard: Enhance the existing performance dashboard to include advanced analytics that provide deeper insights into customer behavior and campaign effectiveness.
- CRM Dashboard: Develop performance KPI’s and create dashboard to monitor and share performance.
People Responsibilities & Cross-Departmental Collaboration:
- Team Management: Manage a high-performing Clienteling & CRM Manager and collaborate with retail store team on all clienteling efforts.
- Collaboration: Cultivate relationships with different departments within the division; including Customer Logistics, Production, Finance, Marketing, Sales and Planning.
Innovation & Continuous Improvement:
- Stay Ahead of Trends: Keep up with the latest trends in ecomm, CRM, and digital marketing to ensure the division remains competitive in the luxury market.
- Continuous Optimization: Constantly test, measure, and optimize strategies and tactics to improve performance.
SKILLS & REQUIREMENTS
Requirements:
- Ecomm Management: 7-10+ years’ experience in an ecomm role with P&L responsibility, ideally within the luxury goods or jewelry industry. Proven track record of driving online sales and optimizing digital platforms.
- CRM Experience: Extensive experience in CRM strategy, customer data management and personalized marketing.
- Luxury Brand Experience (Preferred): Understanding of the nuances of selling luxury products online, including maintaining brand integrity and enhancing customer experience.
- Digital Marketing: Strong background in digital marketing and e-commerce strategies.
- Data Analysis: Strong analytical skills, with the ability to interpret ecomm and customer data to inform strategy. Familiarity with tools like Google Analytics, Excel, and data visualization platforms.
- User Experience (UX) Design: Understanding of UX/UI principles to optimize the online shopping experience.
- SEO/SEM Proficiency: Experience in search engine optimization and paid search campaigns.
- Bachelor’s degree required. MBA preferred.
Technical Skills:
- Shopify Plus
- Google Analytics / Google Tag Manager, Google Ads, Meta Training
- Klayvio
- CRM Platforms
- Understanding of ERP system integration with Shopify
Soft Skills & Personal Attributes:
- Strategic Thinker: Ability to develop and implement long-term ecomm and CRM strategies aligned with business goals.
- Customer-Centric: A strong focus on customer experience and a deep understanding of luxury consumer behavior.
- Communication: Excellent verbal and written communication skills, with the ability to articulate complex strategies to diverse audiences.
- Problem-Solving: Strong problem-solving abilities, with a proactive approach to identifying challenges and implementing solutions.
- Attention to Detail: Meticulous attention to detail, particularly in maintaining brand integrity across digital channels.
- Adaptability: Ability to stay agile and adapt to the rapidly changing ecomm landscape.
