Ramp Remote Customer Experience Agent Jobs in Usa

• Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
• Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
• Performs aircraft grooming and security searches.
• Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
• Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
• Loads and offloads luggage and cargo with the use of conveyor belts.
• At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
• Performs other duties as assigned.

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
• Ability to learn and operate a computerized reservation system.
• Typing speed of at least 25 WPM.
• Ability to consistently lift 50 pounds.
• Must be able to stand for long periods of time.
• Must be able to bend, stoop, squat, reach and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Ability to participate in paid training that may require overnight travel.
• Depending on work location, ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

• A minimum of 1 year of customer service or community service experience.

• Starting wage: $20.60 per hour (non-negotiable)
• Schedule: 15 to 30 hours per week
• Availability: Weekend and holiday availability is required
• Split-shift differential: When working a split shift, employees receive a $2.00 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift.
• Effective split-shift hourly rate: $22.60 per hour (base wage + differential)

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely. 

• Load and offload luggage and cargo, transporting to various airport locations. 
• Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases. 
• Marshals and pushes back aircraft. 
• Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system. 
• Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches. 
• Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks. 
• Execute aircraft tow operations if required. 
• Performs other duties as assigned.

For a preview of a day in the life of a Horizon Ground Service Agent, view the video below. 

If you are unable to view the video click here.

Required 

• Strong written and verbal communication skills. 
• Ability to juggle multiple tasks in a fast-paced environment. 
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia. 
• Ability to consistently lift 50 pounds.   
• Must be able to stand for long periods of time. 
• Must be able to bend, stoop, squat, reach and grasp. 
• Ability to perform basic mathematics. 
• Ability to work a flexible schedule including nights, weekends and holidays. 
• Ability to participate in paid training that may require overnight travel.    
• Ability to obtain USPS Mail Handling Certification. 
• Ability to obtain airport security clearance. 
• Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off 

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. 

What CONSUMER SERVE Does:

CONSUMER SERVE is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.

The Sales Role:

We turn callers into new customers using our measured and consultative sales approach. CONSUMER SERVE excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

What we sell:

CONSUMER SERVE focuses on providing home services such as internet, wireless services, home security, etc. (i.e, products and services that people need and use every day)  You’ll Do:

· Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program

· As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability

· Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation

· Assist callers with product availability, pricing, and enrollment

· Qualify callers on our payment card industries (PCI) compliant production floor

· Comply with all CONSUMER SERVE and partner policies

Who You Are:

· Strong communication skills (empathic listener & persuasive speaker)

· Technologically savvy

· Able to multi-task in a fast paced environment

· Sales experience preferred

Where You’ll Work:

· 2626 E 82nd St, Bloomington, MN 55425

· Modern facility Gym.

To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. After training it switches to an hourly vs. commission structure with minimum guarantee of $15 per hour, however, our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.

Benefits:

·       Health (Medical, Vision, Dental), Employer-Paid Life/AD&D Insurance, and PTO

·       Unlimited earning potential and growth opportunities through our Emerging Leadership Program

·       Employee Assistance Program

Job Requirements:

·       Must be at least 18-years old with High School Diploma or GED equivalent

·       Drug screening & background check

·       Legal right to work in the United States and commute to our onsite location in Bloomington MN 55425

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

CONSUMER SERVE is an Equal Opportunity Employer (EOE)

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.

We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

The Account Manager is self-motivated and highly detail oriented. This person will be responsible for building strong relationships with current customers. They will also manage base of accounts they are responsible for maintaining and growing. They will identify areas of opportunity to drive new business initiatives and support existing ones.

The Account Manager will manage current customers and execute renewal agreements with current customers. It will be very important that the Account Manager is meeting new sales and renewal goals

RESPONSIBILITIES:

• Manage customer expectation and drive satisfaction through consistent follow up, documentation, and relationship building
• Manages deliverables, understands account requirements, and drafts proposals
• Tracks of key account metrics
• Communicates account progress to management. Work with the internal team to ensure seamless execution and onboarding of new products sold to current customers
• Take initiatives in identifying growth opportunities
• Direct, monitor and lead the development of sales strategies, projects and budget in line with corporate strategy
• Keep abreast with market trends and monitor competitors’ activities
• Oversee and monitor contracts for all the products/services within ALLO Business
• Develop and maintain appropriate relationships with key contacts within the business organizations to promote Allo Business product offerings and identify new leads
• Ensure customer satisfaction
• Attain sales targets across the region, and control departmental expenditure within agreed budgets
• Meet and maintain sales targets based on compensation plan. Develop prospects through relationships with agents, and building strong relationships with business professionals
• Train customers how to use our products and services

EDUCATION/EXPERIENCE:

• Bachelor’s degree in in Business Administration, Computer Science, or IT
• Additional professional qualifications will be an advantage
• 2+ years of working experience in Business Sales or working experience with account management
• Telecom/ISP/Networking experience is preferred

SKILLS / KNOWLEDGE / ABILITIES:

• Proficiency With CRM’s, Microsoft suite, DocuSign
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Demonstrated experience in managing the sales process
• Familiarity with demonstrating products to customers

WORKING CONDITIONS:

• Daily work hours of 8:00AM-5:00PM
• Some Remote work opportunity once off Ramp and show consistency of achieving Quota
• 25% travel within the market

People are our passion. At ALLO, we don’t treat you like a number. You’re a human being.

Get ready to plug into the perks at ALLO:

• Free ALLO Service: We’ll pick up the tab on your ALLO fiber internet.
• Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
• Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
• Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.

Sponsorships:

• Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
• Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your role at Vantive

The Service Specialist (CDL Delivery Driver) is responsible for safely operating an 18 to 24-foot commercial vehicle while delivering dialysis products to a diverse home patient base, as well as, kidney dialysis centers. Home patient visits consist of delivering dialysis solution, rotation of stock, and order accuracy assurance with occasional order pick-ups and returns.

Schedule: 4 day work week (5am-3pm/6am-4pm); 1-2 overnight per week (hotel and meal per diem provided) and weekends off.

WHAT WE OFFER FROM DAY 1:

• $33.65 per hour
• Paid Time Off (4 weeks) and
• Paid Holidays (11 paid)
• Medical, Dental, Disability and Life Insurance coverage
• Vision and Voluntary Benefits
• Paid Parental Leave
• Retirement Savings Plan
• Flexible Health Care Spending Accounts
• Educational Assistance Plan
• Ability to work overtime

Your team

This position is physically demanding and requires this person to make deliveries in exciting locations as our customer base resides in urban and rural localities. Home deliveries will require the incumbent to deliver up to, and at times in excess of 45 cases per delivery. The Service Specialist works closely with multiple levels of the supply chain; including but not limited to, dialysis patients, regional office staff, customer service team, and healthcare professionals.

What you'll bring

• Minimum of 21 years of age
• High school diploma or equivalent
• Valid Class A or Class B Commercial Drivers Licenses (CDL) - Air Brake endorsement, MVR check must meet minimum standards as well as understand and follow all DOT rules and requirement
• Valid Medical Card
• Minimum of 1 year of driving comparable equipment with inside delivery experience preferred.
• Ability to maintain driver HOS log using Electronic Logging Device (ELD).
• Pass Industrial Capabilities Test
• Perform multiple day routes that include some overnight travel
• Safely operate material handling equipment such as lift gates, ramps, pallet jacks, walkie rider, Liftkar (stair climbers)
• Effective verbal and written communication skills; strong social skills; ability to facilitate and work effectively in diverse, multi-functional teams.
• Follow all safety rules for equipment use and driving outlined by Vantive and DOT
• Ability to adequately distinguish colors to identify product labels

Physical Environment:

• Working environment encompasses all areas of a distribution center, tractor trailer, patient homes, and dialysis centers
• Repetitive lifting and moving of cases weighing up to 50 pounds
• Frequent entering and exiting of vehicle
• Frequent bending, crouching, twisting, reaching, grasping, climbing, and balancing
• Frequent kneeling, squatting and wrist turning
• Work efficiently and effectively in extreme cold and/or extreme heat
• Join us as we revolutionize the treatment landscape and help improve patient lives worldwide.      

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $51,200 to $70,400 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.  The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.  The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your role at Vantive

The Service Specialist (CDL Delivery Driver) is responsible for safely operating an 18 to 24-foot commercial vehicle while delivering dialysis products to a diverse home patient base, as well as, kidney dialysis centers. Home patient visits consist of delivering dialysis solution, rotation of stock, and order accuracy assurance with occasional order pick-ups and returns.

Schedule: 4 day work week (5am-3pm/6am-4pm); 1-2 overnight per week (hotel and meal per diem provided) and weekends off.

WHAT WE OFFER FROM DAY 1:

• $28.08 per hour
• Paid Time Off (4 weeks) and
• Paid Holidays (11 paid)
• Medical, Dental, Disability and Life Insurance coverage
• Vision and Voluntary Benefits
• Paid Parental Leave
• Retirement Savings Plan
• Flexible Health Care Spending Accounts
• Educational Assistance Plan
• Ability to work overtime

Your team

This position is physically demanding and requires this person to make deliveries in exciting locations as our customer base resides in urban and rural localities. Home deliveries will require the incumbent to deliver up to, and at times in excess of 45 cases per delivery. The Service Specialist works closely with multiple levels of the supply chain; including but not limited to, dialysis patients, regional office staff, customer service team, and healthcare professionals.

What you'll bring

• Minimum of 21 years of age
• High school diploma or equivalent
• Valid Class A or Class B Commercial Drivers Licenses (CDL) - Air Brake endorsement, MVR check must meet minimum standards as well as understand and follow all DOT rules and requirement
• Valid Medical Card
• Minimum of 1 year of driving comparable equipment with inside delivery experience preferred.
• Ability to maintain driver HOS log using Electronic Logging Device (ELD).
• Pass Industrial Capabilities Test
• Perform multiple day routes that include some overnight travel
• Safely operate material handling equipment such as lift gates, ramps, pallet jacks, walkie rider, Liftkar (stair climbers)
• Effective verbal and written communication skills; strong social skills; ability to facilitate and work effectively in diverse, multi-functional teams.
• Follow all safety rules for equipment use and driving outlined by Vantive and DOT
• Ability to adequately distinguish colors to identify product labels

Physical Environment:

• Working environment encompasses all areas of a distribution center, tractor trailer, patient homes, and dialysis centers
• Repetitive lifting and moving of cases weighing up to 50 pounds
• Frequent entering and exiting of vehicle
• Frequent bending, crouching, twisting, reaching, grasping, climbing, and balancing
• Frequent kneeling, squatting and wrist turning
• Work efficiently and effectively in extreme cold and/or extreme heat
• Join us as we revolutionize the treatment landscape and help improve patient lives worldwide.      

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $51,200 to $70,400 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.  The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.  The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your role at Vantive

The Service Specialist (CDL Delivery Driver) is responsible for safely operating an 18 to 24-foot commercial vehicle while delivering dialysis products to a diverse home patient base, as well as, kidney dialysis centers. Home patient visits consist of delivering dialysis solution, rotation of stock, and order accuracy assurance with occasional order pick-ups and returns.

Schedule: 4 day work week (5am-3pm/6am-4pm); 1-2 overnight per week (hotel and meal per diem provided) and weekends off.

WHAT WE OFFER FROM DAY 1:

• $33.00 per hour
• Paid Time Off (4 weeks) and
• Paid Holidays (11 paid)
• Medical, Dental, Disability and Life Insurance coverage
• Vision and Voluntary Benefits
• Paid Parental Leave
• Retirement Savings Plan
• Flexible Health Care Spending Accounts
• Educational Assistance Plan
• Ability to work overtime

Your team

This position is physically demanding and requires this person to make deliveries in exciting locations as our customer base resides in urban and rural localities. Home deliveries will require the incumbent to deliver up to, and at times in excess of 45 cases per delivery. The Service Specialist works closely with multiple levels of the supply chain; including but not limited to, dialysis patients, regional office staff, customer service team, and healthcare professionals.

What you'll bring

• Minimum of 21 years of age
• High school diploma or equivalent
• Valid Class A or Class B Commercial Drivers Licenses (CDL) - Air Brake endorsement, MVR check must meet minimum standards as well as understand and follow all DOT rules and requirement
• Valid Medical Card
• Minimum of 1 year of driving comparable equipment with inside delivery experience preferred.
• Ability to maintain driver HOS log using Electronic Logging Device (ELD).
• Pass Industrial Capabilities Test
• Perform multiple day routes that include some overnight travel
• Safely operate material handling equipment such as lift gates, ramps, pallet jacks, walkie rider, Liftkar (stair climbers)
• Effective verbal and written communication skills; strong social skills; ability to facilitate and work effectively in diverse, multi-functional teams.
• Follow all safety rules for equipment use and driving outlined by Vantive and DOT
• Ability to adequately distinguish colors to identify product labels

Physical Environment:

• Working environment encompasses all areas of a distribution center, tractor trailer, patient homes, and dialysis centers
• Repetitive lifting and moving of cases weighing up to 50 pounds
• Frequent entering and exiting of vehicle
• Frequent bending, crouching, twisting, reaching, grasping, climbing, and balancing
• Frequent kneeling, squatting and wrist turning
• Work efficiently and effectively in extreme cold and/or extreme heat
• Join us as we revolutionize the treatment landscape and help improve patient lives worldwide.      

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $51,200 to $70,400 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.  The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.  The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your role at Vantive

The Service Specialist (CDL Delivery Driver) is responsible for safely operating an 18 to 24-foot commercial vehicle while delivering dialysis products to a diverse home patient base, as well as, kidney dialysis centers. Home patient visits consist of delivering dialysis solution, rotation of stock, and order accuracy assurance with occasional order pick-ups and returns.

Schedule: 4 day work week (5am-3pm/6am-4pm); 1-2 overnight per week (hotel and meal per diem provided) and weekends off.

WHAT WE OFFER FROM DAY 1:

• $31.66 per hour
• Paid Time Off (4 weeks) and
• Paid Holidays (11 paid)
• Medical, Dental, Disability and Life Insurance coverage
• Vision and Voluntary Benefits
• Paid Parental Leave
• Retirement Savings Plan
• Flexible Health Care Spending Accounts
• Educational Assistance Plan
• Ability to work overtime

Your team

This position is physically demanding and requires this person to make deliveries in exciting locations as our customer base resides in urban and rural localities. Home deliveries will require the incumbent to deliver up to, and at times in excess of 45 cases per delivery. The Service Specialist works closely with multiple levels of the supply chain; including but not limited to, dialysis patients, regional office staff, customer service team, and healthcare professionals.

What you'll bring

• Minimum of 21 years of age
• High school diploma or equivalent
• Valid Class A or Class B Commercial Drivers Licenses (CDL) - Air Brake endorsement, MVR check must meet minimum standards as well as understand and follow all DOT rules and requirement
• Valid Medical Card
• Minimum of 1 year of driving comparable equipment with inside delivery experience preferred.
• Ability to maintain driver HOS log using Electronic Logging Device (ELD).
• Pass Industrial Capabilities Test
• Perform multiple day routes that include some overnight travel
• Safely operate material handling equipment such as lift gates, ramps, pallet jacks, walkie rider, Liftkar (stair climbers)
• Effective verbal and written communication skills; strong social skills; ability to facilitate and work effectively in diverse, multi-functional teams.
• Follow all safety rules for equipment use and driving outlined by Vantive and DOT
• Ability to adequately distinguish colors to identify product labels

Physical Environment:

• Working environment encompasses all areas of a distribution center, tractor trailer, patient homes, and dialysis centers
• Repetitive lifting and moving of cases weighing up to 50 pounds
• Frequent entering and exiting of vehicle
• Frequent bending, crouching, twisting, reaching, grasping, climbing, and balancing
• Frequent kneeling, squatting and wrist turning
• Work efficiently and effectively in extreme cold and/or extreme heat
• Join us as we revolutionize the treatment landscape and help improve patient lives worldwide.      

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $51,200 to $70,400 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.  The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.  The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your role at Vantive

The Service Specialist (CDL Delivery Driver) is responsible for safely operating an 18 to 24-foot commercial vehicle while delivering dialysis products to a diverse home patient base, as well as, kidney dialysis centers. Home patient visits consist of delivering dialysis solution, rotation of stock, and order accuracy assurance with occasional order pick-ups and returns.

Schedule: 4 day work week (5am-3pm/6am-4pm); 1-2 overnight per week (hotel and meal per diem provided) and weekends off.

WHAT WE OFFER FROM DAY 1:

• $38.00 per hour
• Paid Time Off (4 weeks) and Paid Holidays (11 paid)
• Medical, Dental, Disability and Life Insurance coverage
• Vision and Voluntary Benefits
• Paid Parental Leave
• Retirement Savings Plan
• Employee Stock Purchase Program
• Flexible Health Care Spending Accounts
• Educational Assistance Plan
• Ability to work overtime

Your team

This position is physically demanding and requires this person to make deliveries in exciting locations as our customer base resides in urban and rural localities. Home deliveries will require the incumbent to deliver up to, and at times in excess of 45 cases per delivery. The Service Specialist works closely with multiple levels of the supply chain; including but not limited to, dialysis patients, regional office staff, customer service team, and healthcare professionals.

What you'll bring

• Minimum of 21 years of age
• High school diploma or equivalent
• Valid Class A or Class B Commercial Drivers Licenses (CDL) - Air Brake endorsement, MVR check must meet minimum standards as well as understand and follow all DOT rules and requirement
• Valid Medical Card
• Minimum of 1 year of driving comparable equipment with inside delivery experience preferred.
• Ability to maintain driver HOS log using Electronic Logging Device (ELD).
• Pass Industrial Capabilities Test
• Perform multiple day routes that include some overnight travel
• Safely operate material handling equipment such as lift gates, ramps, pallet jacks, walkie rider, Liftkar (stair climbers)
• Effective verbal and written communication skills; strong social skills; ability to facilitate and work effectively in diverse, multi-functional teams.
• Follow all safety rules for equipment use and driving outlined by Vantive and DOT
• Ability to adequately distinguish colors to identify product labels

Physical Environment:

• Working environment encompasses all areas of a distribution center, tractor trailer, patient homes, and dialysis centers
• Repetitive lifting and moving of cases weighing up to 50 pounds
• Frequent entering and exiting of vehicle
• Frequent bending, crouching, twisting, reaching, grasping, climbing, and balancing
• Frequent kneeling, squatting and wrist turning
• Work efficiently and effectively in extreme cold and/or extreme heat
• Join us as we revolutionize the treatment landscape and help improve patient lives worldwide.      

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is 51,2 , ,800.00 USD Annual . The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.  The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.  The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

• Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
• Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
• Performs aircraft grooming and security searches.
• Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
• Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
• Loads and offloads luggage and cargo with the use of conveyor belts.
• At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
• Performs other duties as assigned.

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
• Ability to learn and operate a computerized reservation system.
• Typing speed of at least 25 WPM.
• Ability to consistently lift 50 pounds.
• Must be able to stand for long periods of time.
• Must be able to bend, stoop, squat, reach and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Ability to participate in paid training that may require overnight travel.
• Depending on work location, ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

• A minimum of 1 year of customer service or community service experience.

• Starting wage: $20.60 per hour (non-negotiable)
• Schedule: 15 to 30 hours per week
• Availability: Weekend and holiday availability is required
• Split-shift differential: When working a split shift, employees receive a $2.00 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift.
• Effective split-shift hourly rate: $22.60 per hour (base wage + differential)

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

About GreyOrange

GreyOrange is a global leader in AIdriven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Our solutions increase productivity, empower growth and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Founded in 2012, GreyOrange is headquartered in Atlanta, Georgia, with offices and partners across the Americas, Europe and Asia. For more information, visit Solutions

The GreyMatter Multiagent Orchestration (MAO) platform provides vendor agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700+ robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance. In retail stores, our gStore end to end store execution and retail management solution supports omnichannel fulfillment, real time replenishment, intelligent workforce tasking and more. Using real time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in store experience.

Senior Manager – Project Management

Location: Atlanta, USA

About the Role

As a Senior Manager in the GreyOrange Project Management team, you will lead complex, multi-geography implementation programs and ensure seamless coordination across internal and external stakeholders. You will be responsible for driving successful project delivery within committed timelines and budgets while upholding global best practices, structured processes, and exceptional customer experience.

The ideal candidate is a strategic thinker who excels at customer satisfaction, proactive planning, cross-functional leadership, and transparent communication. You will work closely with teams across Professional Services, Product & Engineering, Manufacturing, Client Support, Customer Success, and customer organizations to deliver high-impact automation solutions.

Please note that responsibilities may evolve as the organization grows, and the list below is not exhaustive.

Key Responsibilities

Pre-Sales Phase

• Understand customer requirements and project objectives.
• Define implementation strategies considering geography, integration needs, and delivery constraints.
• Prepare high-level project timelines.
• Collaborate with proposal teams to estimate project effort and service requirements.

Project Planning Phase

• Ensure smooth project transition from Sales to Delivery.
• Analyze the contract, define scope, key deliverables, and major milestones.
• Establish project charter, communication channels, and meeting cadence.
• Coordinate with customer and internal cross-functional teams to conduct gap analysis.
• Define success criteria (timelines, KPIs, budget) and establish baselines.
• Ensure adherence to standard project processes, SOPs, and governance frameworks.

Project Delivery Phase

• Monitor progress against timelines, budget, and milestone commitments.
• Maintain seamless communication between customer and stakeholders.
• Ensure timely completion of customer responsibilities (site readiness, infrastructure, resources).
• Collaborate with supply chain teams for on-time hardware delivery.
• Track testing progress, highlight delays, and drive issue resolution.
• Log, track, and escalate issues/bugs through JIRA and structured issue management processes.

Project Execution Phase

• Manage cross-functional resource allocation and travel planning.
• Validate customer site readiness and ensure readiness before deployment.
• Oversee software readiness, deployment, and testing activities.
• Coordinate integration testing across regions, customer teams, and HQ.
• Set up and lead war rooms when required.
• Support UAT planning, execution, and KPI monitoring for ramp-up.
• Assist in closing NPD tickets and project handover to Client Services.
• Drive creation of handover documentation, sign-offs, and project closure reports on Confluence.

Qualifications & Requirements

• Bachelor’s degree in Engineering (IE/EE/EC/ME) with 7+ years of experience.
• Master’s degree or MBA in Operations or Project Management preferred.
• Strong project management experience in industries such as warehousing, supply chain, logistics, manufacturing, automotive, or oil & gas.
• 12+ years in Project/Program Management, Change Management, Consulting, P&L, or People Management.
• 7+ years in warehouse operations or end-to-end automation / DC commissioning.
• Strategic thinker with strong organizational and leadership agility.
• Certification of PMI-PMP is mandatory.
• Strong analytical and problem-solving abilities.
• Ability to influence and collaborate with cross-functional teams.
• Excellent communication, execution, negotiation, and stakeholder management skills.

GreyOrange provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About GreyOrange

GreyOrange is a global leader in AIdriven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Our solutions increase productivity, empower growth and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Founded in 2012, GreyOrange is headquartered in Atlanta, Georgia, with offices and partners across the Americas, Europe and Asia. For more information, visit Solutions

The GreyMatter Multiagent Orchestration (MAO) platform provides vendor agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700+ robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance. In retail stores, our gStore end to end store execution and retail management solution supports omnichannel fulfillment, real time replenishment, intelligent workforce tasking and more. Using real time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in store experience.

Assistant Manager – Project

Location: Atlanta, USA

About the Role

This role is responsible for managing the end-to-end implementation of warehouse automation projects at customer sites. The candidate will coordinate with cross-functional teams, ensure system integration, monitor timelines and budgets, and support testing, deployment, and go-live activities to ensure successful delivery of automation solutions.

Responsibilities:

1. Understanding customer requirements
2. Define project implementation strategies considering geographical, Solution & Integration, and delivery timeline challenges
3. Preparing high level project timeline
4. Work closely with proposals teams in creating and reviewing effort estimates for services
5. Successful transition of the project from the sales team to the delivery team
6. Understand the contract & define project scope, key deliverables and major milestones
7. Set up the project charter, communication channels, and cadence
8. Coordinate and collaborate with the customer and internal cross-functional teams and define the gap analysis
9. Prepare Project success criteria ? Timelines, KPI, budget and establish the baseline
10. Ensure all standard project process are being followed
11. Closely monitor the project progress in terms timelines, budget and major milestones
12. Ensure seamless communication flow between customer and all key stake holders
13. Ensure key customer deliverables on-time, such as site readiness, infra& resources
14. Coordinate with supply chain teams and ensure on time hardware delivery
15. Closely monitor the progress of testing and timely update of any delay?s issues
16. Create / Track / Escalate (Issue management) any bugs identified through JIRA
17. Ensure cross functional teams resource allocation and travel planning.
18. Ensure customer site readiness duly validated and delivered on time.
19. Ensure our software readiness and deployment
20. Coordinate with regional teams ? Customer ? HQ teams for integration testing
21. Setup and lead war room if required based on RPM request
22. Help RPM in tracking UAT test plan
23. Help RPM in publishing / updating KPI monitoring and ramp up plan
24. Co-ordinate with RPM for successful closure of NPD tickets and handover of project to Client services
25. Co-ordinate with RPM and publish all the handover signoff documents on confluence and project closure report

Requirements:

• Bachelor's engineering degree in IE / EE/ EC / ME with 7+ years of exp
• A master's degree or MBA in Operations management / Project management will be preferred
• Rich project management experience with subject matter expertise in these industries: Warehousing, Supply chain, Logistics, Manufacturing, Automobile, Oil & Gas.
• 5+ years of experience spanning across following practices: Project / Program management, Change management, Consulting, P&L & People Management.
• 3+ years of experience in Warehouse operations & E2E project management of warehouse automation (or) distribution center commissioning
• Demonstrated strategic thinking and organizational agility.
• PMI/ ACP / PMI - PMP / Prince-1 / CSM certifications will be an added advantage
• Good data crunching skills, ability to analyze complex problems and find appropriate solutions
• Ability to interact, inspire and influence cross-functional teams.
• Strong communication, execution, quantitative skills, combined with creativity and negotiation abilities.

GreyOrange provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Finta

Have you tried renewing a driver’s license online? The site looks stuck in 2000, it is confusing and slow. That is how most accounting and tax software still feels. The space is crowded with sales teams who rely on fear to close deals, and the result is bad experiences justified by “compliance.”

Finta is changing that. We automate bookkeeping, file taxes quickly and compliantly, and give companies real-time financial metrics. Our goal is simple: to remove the manual, tedious parts of finance so that smart people can focus on hard problems.

We raised $2M from Y Combinator, Mercury’s CEO, leaders at Mercury, Brex, and Ramp. Since launching in 2023, we have grown organically through word of mouth and now serve hundreds of paying customers. See what they say at ’re looking for a Founding Design Engineer to raise the bar on how Finta looks and feels. You’ll sit at the intersection of design and engineering, someone who obsesses over animation curves, spacing, and interaction details, and also ships production code.

You won’t be designing in Figma and handing off specs. You’ll be designing in the browser, building the components and systems that make Finta feel like the best software our customers have ever used.

This is a founding role. You’ll be one of the first people shaping how Finta feels, and you’ll have an outsized impact on the product, the brand, and the culture of craft at the company. Over time, you’ll have the opportunity to build and lead the design engineering function as we grow.

What you’ll do

• Build and evolve Finta’s design system: the components, tokens, patterns, and motion language that everything is built on
• Ship polished, production-ready UI across product, marketing, and our website
• Create reusable building blocks like data tables, filters, navigation, loading states, animations, and interactive patterns
• Bring modern interaction design to a Rails codebase with fluid transitions, micro-interactions, and the kind of craft you see in tools like Linear, Cursor, and Vercel
• Explore what’s possible at the edge of UI in the age of AI: streaming interfaces, agent status patterns, real-time feedback, and new interaction paradigms
• Work directly with the CEO and engineering team to shape what we build and how it feels
• Set the quality bar for every pixel that ships
• Influence product direction, not just execution. You’ll have a voice in what we build, not just how it looks.

You’ll be a good fit if you

• Have deep expertise in HTML, CSS, and JavaScript. You think in the browser, not in abstractions.
• Have production experience with server-rendered stacks: Rails, Hotwire, Turbo, Stimulus, Tailwind, ViewComponent, or similar
• Obsess over details like animation timing, easing curves, hover states, spacing, and color. The things most people don’t notice but everyone feels.
• Use AI tools daily to move faster (Cursor, Claude, Conductor, or similar) and can show real examples of shipping with them
• Have a strong visual eye and design sensibility, even if your title has always been “engineer”
• Can point to work you’ve shipped that made people say “damn, this feels good”
• Ship fast and iterate. You’d rather put something real in front of users than polish a mockup.
• Are excited about being early. You want to define the standard, not follow one.

Why join

• Design is at the heart of everything we do. This isn’t a company where engineering overrules design.
• You’ll define the design system and quality bar from the ground up
• Ship consequential work used by hundreds of startups
• Join a small, mission-driven team that values craft and user experience
• 10+ years of runway backed by top investors
• Real ownership and influence over product direction, architecture, and early hiring decisions

You should NOT join Finta if:

• You prefer designing in Figma and handing off to engineers
• You think animations and micro-interactions are unnecessary polish
• You think trying new tools like Paper is a waste of your time
• You prefer non-AI tools and stay away from MCPs
• You prefer heavy structure and narrow scope
• You’re not excited about AI or what it means for product interfaces
• You need step-by-step direction
• You’re looking for a remote job to coast

Tools and stack

• Ruby on Rails with server-rendered views
• Hotwire (Turbo + Stimulus) for interactivity
• Tailwind CSS and ViewComponent for the design system
• GitHub, Linear, Figma, Paper, Slack
• AI tools: Cursor, Claude, Conductor, and whatever you want to use

Our values

• Simplicity: Be concise, clear, and efficient
• Endurance: Act with integrity and think long term
• Decisive: Bias for action and learn quickly
• Passion: Bring dedication and energy to the work
• Open minded: Hold strong opinions and question them rigorously
• Selfless: Set egos aside and win as a team

Compensation

• $120-$180k plus 1-3% equity
• Visa sponsorship and relocation support available.
• Medical, dental, and vision insurance
• Meals, gym membership, professional education benefits
• Monthly team events and annual company offsite

IMPORTANT

In addition to applying, please email andy at finta dot com with your proudest designs.

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

• Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
• Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
• Performs aircraft grooming and security searches.
• Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
• Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. 
• Loads and offloads luggage and cargo with the use of conveyor belts. 
• At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
• Performs other duties as assigned. 

To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA

Required:

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Ability to learn and operate a computerized reservation system.
• Typing speed of at least 25 WPM.
• Ability to consistently lift 50 pounds.  
• Must be able to stand for long periods of time.
• Must be able to bend, stoop, squat, reach and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule including nights, weekends and holidays. 
• Ability to participate in paid training that may require overnight travel.   
• Depending on work location, ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English. 
• High school diploma or equivalent. 
• Minimum age of 18. 
• Must be authorized to work in the U.S.

Preferred:

• A minimum of 1 year of customer service or community service experience.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

• Starting wage: $20.60 per hour (non-negotiable)
• Schedule: 15 to 30 hours per week
• Availability: Weekend and holiday availability is required
• Split-shift differential: When working a split shift, employees receive a $2.00 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift.
• Effective split-shift hourly rate: $22.60 per hour (base wage + differential)

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off 

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.