Consumer Serve Inc Jobs in Usa

PAPE' MACHINERY, INC. - AGRICULTURE & TURF DIVISION -
MOSCOW, ID

Are you mechanically inclined? Are you looking to further establish your career as a mechanic and grow your skill set? If so, we would love to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is looking to hire a motivated Consumer Product & Turf Equipment Mechanic to their team in Moscow, ID.

At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape' Team!

WHAT YOU'LL DO:

In this role, you will diagnose and repair all makes and models of turf and consumer product equipment, including small engines, diesel tractors and lawn mowers. All your hard work is geared towards supporting our customers and maximizing their uptime so they can get the job done. Every day, picture yourself working alongside other trained mechanics in a shop that has all the support and resources you need to perform top-notch work on equipment.

WHAT YOU NEED:

• 1 or more years of experience working on all makes and models of turf and consumer product equipment.
• Assertiveness, self-motivation, and the ability to work in a team environment.
• Excellent communication skills, including the ability to explain repairs and costs to customers.
• Must provide own tools.

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
• Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis USA, part of the Lactalis family of companies, is currently hiring a US Consumer Relations Manager based in Londonderry, New Hampshire.

As a Consumer Relations Manager, the role will carry out responsibilities such as but not limited to leading the company's strategy and operations related to consumer feedback, complaints, inquiries and product experience insights. Oversight of the Lactalis USA Consumer Relations Contact Centers operations providing excellent consumer service and care. The CR Manager plans, implements and maintains operational standards and systems, performance objectives, budgets, and staffing. He/She is responsible for resolving consumer issues while representing the interests of both the consumer and the Lactalis USA divisions. Capturing and providing quality and actionable consumer complaint data and feedback to drive continuous improvement.

The role includes implementation of Lactalis Group procedures . Additionally, the Consumer Relations Manager will collaborate with Industrial, Quality, Legal and Regulatory, Marketing and R&D to align duties with the company's goals and values.

From your EXPERTISE to ours

Key responsibilities for this position include:

Call Center Operations

• Review company policies and implement them effectively and efficiently
• Develop and implement consumer service policies and procedures
• Establish and oversee the achievement of consumer service levels/functional KPIs
• Evaluate current CR tools, resources and system in place, prepare and implement a plan for improvement of the consumer call center service quality and efficiency
• Liaise with company management to support and implement growth strategies
• Lead consumer call center integration projects within the parent company network
• Coordinate and manage consumer service projects and initiatives (e.g. satisfaction surveys)
• Develop and manage budget and department expenses
• Manage CR database and other CR tools (e.g. live chat and phone system). Work with external vendors and IS/IT to resolve system issues
• Direct the daily operations of the consumer relations teams
• Manage Cheese Division call center team in Chicago, including regular visits to the office to provide support
• Plan, prioritize and delegate work tasks to ensure proper functioning of the department
• Monitor industry best practices including AI and implement continuous improvement projects
• Ensure product repositories are up to date and information is available for agents
• Create training content to improve agent efficiency & soft skills

Consumer Contact Management

• Oversee daily management of consumer inquiries, complaints, and feedback through phone, email, digital channels
• Ensure timely, accurate, respectful, and brand aligned responses to all consumer contacts
• Maintain Lactalis standards for response times and issue resolution
• Monitor accuracy of the CR database and of consumer feedback reports
• Partner with Legal and Regulatory Teams to handle complex and escalated consumer complaints for all Lactalis US divisions
• Analyze and report product issues and consumer feedback trends for all the Lactalis US divisions
• Oversee CR protocols for dealing with "consumer threats" and "product emergencies", working closely with all Lactalis US divisions Legal, Crisis Management, Quality Assurance, and Communications Leads
• Oversee communications to consumers. Work closely with each Lactalis US division Quality Assurance, Marketing and Regulatory to prepare standard responses and product talking points, and update them on a regular basis
• Attend and participate in business meetings, and contribute to work objectives
• Support products, marketing programs and company initiatives. Understand and communicate product features and benefits, key business practices, and subjects at the heart of the company's mission
• Perform other duties as assigned

Supervisory Responsibilities

The incumbent is responsible for the overall direction, coordination, and evaluation of Lactalis USA consumer call centers in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education

• Bachelor's degree is required.
• Majors in Business Management, Communication, Nutrition or related field is preferred.

Experience

• 5+ years as a consumer contact center manager in a CPQ company experience is required. Experience is a Food company is preferred

Certifications and specific knowledge

• Knowledge of Excel, Power Point, Power BI are recommended
• High proficiency in CRM and data management tools is required

Work Conditions

• Travel is required occasionally.
• Extended hours may be necessary depending on the project's needs.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Work Location: 405 Stanley, Ave. Estes Park, CO

Type of Position: Full Time – 40 Hours per Week

Hourly Rate: $19.23 with Uncapped Commission!

Hours: Monday - Friday 8:00AM – 5:00 PM (NO WEEKENDS!)

Sign on Bonus: $2,500

The Consumer Sales Representative-Retail is a key contributor in TDS’s overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office.

This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts.

In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs.

• Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue.
• Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value.
• Cash Management Procedures – Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit.
• Resolves construction related issues in specific markets by creating and completing Triage tickets.
• Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs
• Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space.
• Special Projects as assigned by Supervisor

Required Qualifications

• 1+ years’ experience in a sales or customer service role
• 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel).
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.

Other Qualifications

• 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data
• Ability to meet or exceed sales goals
• Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service.
•  Ability to handle a high volume of phone calls in a structured, contact center environment
• Understanding of the telecommunication industry
• Understanding of telecommunication products and services
• Excellent interpersonal communication skills (i.e., verbal, written, listening)
• Problem solving skills (i.e. customer complaints, competitive issues)
• Successful completion of classroom training will be required
• Demonstrated success in a competitive sales environment
• Able to Work Overtime with Advance Notice
• Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation
• Experience working with escalated customer issues and problem resolution both over the phone and face to face.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $19.23 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

In our Fragrance and Beauty division, we bring together creativity and science for consumer products. As consumer needs are constantly evolving, our imagination comes together to bring fresh new fragrant ideas for every market. We are endlessly fascinated by the relationship people have with scent, and we are constantly carrying out in-depth research that enables us to identify new trends and present exciting opportunities to our customers.

Reporting to a Category Director, and being onsite (4 days in office) in our East Hanover New Jersey Creative Center, you will initiate market research projects and build consumer understanding. As a Consumer Insights Manager in our Personal Care Products division, you will partner with our our teams to support fragrance development and deliver upon sales goals. You will be a category expert sharing your knowledge with our internal and external clients.

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• Lead Research - Lead market research for regional or cross regional projects by applying the appropriate qualitative and quantitative research methodologies to meet the project end goals. Support sales and development teams as the market research expert in direct contact with clients; discuss and review strategies, methodologies, and results.
  

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• Business Partner - Work with internal colleagues on Personal Care projects. Throughout the fragrance development cycle, provide in-depth interpretation of results to guide fragrance development. Additionally, help build rationale to support our submissions. Work with category teams to identify gaps in knowledge and to develop and test hypotheses relating to insights into consumer behavior.
  

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• Project Management - Full management of Personal Care Customer Insights projects. This includes study design, cost management, and negotiations with agencies. Additionally, it involves quality checks, hands-on data analysis, including statistical testing, insight development, and results presentations. Participation in the digital agenda.
  

You?

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• University Degree (Marketing, Data Analysis, Statistic, Science) Advanced Degree Helpful
  
• 5+ years of experience in consumer market research
  
• Understanding of statistics - in-depth understanding of inferential and multivariate statistics and experimental design
  
• Demonstrate competent knowledge and use of qualitative and quantitative methodologies (protocols, designs, questionnaires)
  
• Familiar with data reduction, consumer segmentation, and driver analysis techniques to interrogate data from different perspectives, to develop hypotheses for fragrance development and arguments to support submissions
  

Benefits include Medical, Dental, Vision, Life Insurance, Tuition Reimbursement, Family Leave, and a high matching 401k

Job Title and Base Salary commensurate with education and experience. $100k-$130k per year.

#LI-Onsite

#ZR

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

POSITION SUMMARY:

At Windsor Federal Bank, the Residential & Consumer Mortgage Loan Originator serves as a trusted advisor and lending expert, guiding clients through the stages of the mortgage and consumer loan process - from initial inquiry to successful closing. This role is pivotal in helping individuals and families realize their homeownership and borrowing goals by providing tailored advice, timely communication, and exceptional customer care throughout the pre-approval, application, and closing phases.

This position is responsible for developing and maintaining strong relationships with a wide range of referral sources - including real estate agents, attorneys, financial advisors, and internal partners - to generate new business and meet both individual and organizational lending goals. The Loan Originator also represents Windsor Federal Bank in the community by participating in outreach efforts and financial education initiatives.

ESSENTIAL FUNCTIONS:

• Originate and Advise: Guide potential borrowers through the residential and consumer loan process, offering personalized advice and financial education at every step—from initial inquiry and pre-qualification through application, underwriting, and closing.
• Build Referral Relationships: Proactively develop and nurture referral relationships with real estate professionals, attorneys, investment advisors, internal bank employees, and community organizations to drive loan originations.
• Client Engagement: Conduct in-person, phone, and or virtual meetings to evaluate borrowers' financial profiles and lending needs, ensuring a positive and informed customer experience.
• Loan Application Management: Prepare and submit complete, accurate loan applications and ensure timely delivery of all required disclosures and documentation in compliance with regulatory guidelines.
• Customer Follow-Up: Maintain regular and proactive communication with clients, referral partners, and internal departments to ensure timely updates and an efficient closing process.
• Market Expertise: Stay informed about current real estate and lending trends, local market conditions, and changes to federal and state regulations affecting residential and consumer lending.
• Community Involvement: Represent the bank at real estate and community events, homebuyer seminars, and local business activities to promote awareness and increase visibility of Windsor Federal’s mortgage offerings.
• Cross-Selling: Identify opportunities to recommend complementary financial products such as deposit accounts, home equity loans, and consumer lending services.
• Performs other related duties as assigned.

REQUIRED EDUCATION / EXPERIENCE / SKILLS:

• Minimum of five (5) years of experience in residential lending, with a proven track record of $20 million or higher in annual mortgage originations or equivalent underwriting expertise in accordance with secondary market standards.
• In-depth knowledge of conventional, FHA, VA, CHFA and proprietary loan programs, along with compliance regulations including HMDA, ECOA, TILA, and RESPA.
• Strong financial analysis skills, particularly in evaluating personal and business tax returns.
• Proficiency in using mortgage lending software (preferably Encompass LOS) and related technology platforms.
• Valid state driver’s license and reliable transportation for making outside sales calls and/or to meet loan applicants as needed.
• Requires the National Mortgage Licensing System (NMLS) Registration.
• Ability to work independently while collaborating effectively with colleagues and leadership.

Windsor Federal Bank, an Equal Opportunity Employer, offers a competitive compensation and benefits package including vacation, personal days, paid sick time, holidays, participation in a 401(k) plan, and profit sharing.

For consideration, qualified applicants may email a cover letter and resume to:

Windsor Federal Bank 270 Broad Street, Windsor, CT 06095

An Equal Opportunity Employer

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are
  

• Leverage advanced analytical techniques and programming languages to mine through massive data sets and isolate patterns in customer purchase behavior, store performance, and competitive pricing schemes (predictive modeling, clustering, design of experiments, etc).
• Work with other team members to influence strategic decisions and create accurate financial forecasts based on deep customer behavior analyses with tangible recommendations to optimize customer acquisition, retention, and lifetime value.
• Utilize exceptional communication skills to present findings across the business by effectively translating complex data and analysis into clear insights, opportunities, and tangible business recommendations;
• Develop reports, dashboards and build compelling data visualizations that effectively measure, track, and quantify changes in customer behavior and spend patterns.
• Contribute to complex long-term projects from initial scoping through full execution and training with inputs from a variety of cross-functional teams (IT, Merchandising, Marketing).
• Collaborate with data science team as an expert on the business by providing direction on how to best leverage advanced modeling techniques and machine learning algorithms to achieve strategic objectives and business goals.
• Display deep intellectual curiosity, creativity, and commitment to learning in order to solve critical business problems and push the boundary of our capabilities.
  

• Bachelor’s degree in economics, statistics, math or related business field; Master’s preferred
• Minimum of 1 years of experience in analytics or statistics capacity, 2 years ideal
• Experience with statistical programming languages required (R a must, Python, SAS)
• Experience building large data sets across disparate sources required (SQL, Hive, Hadoop)
• Desire to learn new analytic and data manipulation techniques to become an ‘local expert’
• Advanced presentation skills required (PowerPoint, Adobe Photoshop/Illustrator, R packages)
• Experience with pricing, merchandising, marketing and the retail industry strongly preferred
• Ability to think conceptually and creatively about problems and solutions
• Strong interpersonal communication skills, verbal and written, required due to the nature and level of interaction with senior management
• Demonstrated ability to prioritize workload and ability to manage multiple projects while meeting deadlines
  

IT Analyst Mid Level – Epic MyChart / Digital Consumer Experience

Hybrid or remote with occasional travel in | Healthcare Technology | Contract-to-Hire

We are seeking an Epic MyChart Certified IT Analyst Senior to support a growing Digital Consumer Experience team focused on Epic MyChart and patient-facing technologies. This role is ideal for someone who combines strong healthcare application support experience with Epic MyChart expertise, integrations, and digital patient engagement tools.

You’ll work in a collaborative Agile environment supporting and enhancing applications that directly impact the patient experience, including MyChart, telehealth workflows, patient messaging, and digital care pathways.

This position plays a key role in analyzing requirements, designing solutions, supporting integrations, and improving digital healthcare workflows across multiple Epic consumer-facing applications.

Key Experience We’re Looking For

Candidates with experience in Epic MyChart and digital patient engagement platforms will stand out, particularly in the following areas:

Epic MyChart & Digital Consumer Applications

• Epic MyChart and MyChart Mobile
• MyChart Care Companion configuration and workflow management
• Epic Hello World
• Patient messaging workflows and monitoring

Integrations & Digital Health Connectivity

• SMART on FHIR app integrations
• Care Everywhere awareness
• MyChart Central and Share Everywhere
• Third-party integrations (telehealth, billing, CRM platforms)

Telehealth & Video Visits

• Video visit workflow configuration
• Troubleshooting connectivity issues
• Device readiness (camera/microphone validation)
• Video visit scheduling and configuration

Monitoring & Reporting

• Monitoring patient message volume and workflow performance
• Root cause analysis of system failures
• Adjusting build/configuration to improve user experience
• Collaboration with marketing, access, and digital teams

MyChart Care Companion

• Building and maintaining care pathways
• Configuring tasks, questionnaires, and educational content
• Managing reminders, notifications, and escalations
• Outcome tracking and patient engagement analytics
• Workflow testing, validation, and ongoing maintenance

Digital Experience Platforms

• Physician intranet widgets and digital content configuration
• MyChart intranet updates, knowledge resources, and training materials
• Collaboration with internal teams to support digital engagement strategies

Role Responsibilities

Working within Agile and other IT frameworks, the IT Analyst Senior will:

• Partner with stakeholders to gather, analyze, and document business and technical requirements
• Support and enhance Epic and healthcare applications
• Troubleshoot and resolve application issues using strong analytical and root cause analysis skills
• Lead application upgrades and project initiatives
• Design and implement solutions across the software development lifecycle
• Maintain vendor-supported application versions
• Collaborate with vendors on complex escalations
• Maintain application infrastructure health including patching and system maintenance
• Provide documentation, training, and knowledge sharing across teams
• Participate in on-call rotations for application support
• Mentor junior team members and facilitate knowledge sharing

Required Qualifications

Education

• Associate’s degree or equivalent experience required
• Bachelor’s degree preferred

Experience

• 5+ years of IT or healthcare application support experience
• Experience supporting Epic or healthcare technology platforms strongly preferred

Certifications (Preferred)

Candidates may be asked to obtain certifications within one year of hire.

Examples include:

• Epic Certification (MyChart)
• ITIL Certification
• CompTIA A+
• SQL Certification
• Certified Scrum Developer (CSD)
• OnBase Certification
• RHIT / RHIA
• CAHIMS
• 3M 360 Systems Administrator

Core Competencies

Successful candidates will demonstrate:

• Strong communication and stakeholder collaboration
• Analytical thinking and problem solving
• Adaptability in fast-paced Agile environments
• Ability to translate technical and business requirements into practical solutions
• A collaborative mindset focused on continuous improvement

If you have experience with Epic MyChart, patient engagement tools, and healthcare application integrations, this is an opportunity to play a meaningful role in improving the digital healthcare experience for patients and providers.

Location: San Francisco, CA 94111

Travel: Requires up to 20% domestic & International travel.

Telecommuting: Up to 1 day per week.

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• Identify and assess investment opportunities in companies across several sub‑sectors of U.S. Tech & Consumer across private and public stages.
  
• Evaluate, conduct due diligence, and execute investments.
  
• Monitor the performance of portfolio companies and help to lead them into public listing or divestment.
  
• Lead due diligence, financial modelling, draft of investment papers, co‑ordination of internal approval processes and finalization of legal documentation in transaction processes.
  
• Establish and cultivate relationships with companies, corporate partners and other relevant institutions.
  
• Develop, and coach junior members of the team.
  
• Develop and renew industry/sector knowledge as well as macro and regulatory changes.
  

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• Bachelor's degree or equivalent in Business Administration, Finance, Accounting, Economics, Engineering or related field of study.
  
• 3 years of experience in any job title/occupation/position involving investing in the areas of private equity, growth, or public markets.
  
• Experience specified must include each of the following:
  
• 3 years of experience with financial analysis to support investment decision utilizing general accounting and finance principles including Profit & Loss modeling and valuation analysis.
  
• 3 years of experience with researching and explaining market events utilizing quantitative and analytical skills.
  
• 3 years of experience with MS Office (Excel and PowerPoint).
  
• 3 years of experience with research resources including Capital IQ and PitchBook.
  
• 2 years of experience in investing in the Technology and Consumer sub‑sectors.
  
• Telecommuting permitted up to 1 day per week.
  
• Requires up to 20% domestic & International travel.
  

101 California Street, Suite 3700, San Francisco, CA 94111

Salary: $221,400 to $273,000/year

Hours: M-F, 40 hours/week

Internal Referrals for this position are eligible for the Employee Referral Program.

Nearest Major Market: San Francisco

Nearest Secondary Market: Oakland

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• Collect all documentation from lenders to prepare credit file for underwriting (credit report, income & property documentation, etc.).
  
• Prepare all Loan Estimates within 3 days of application and disclose to borrower in acceptable, compliant manner.
  
• Order all flood determinations, letter reports/title commitment, and appraisal/evaluations.
  
• Review reports for accuracy and address any issues that show up in reports.
  
• Know and understand what is needed to have files compliant.
  
• Update credit application to get it prepared for underwriting.
  
• Maintain open communication with all lenders to make sure each credit file is complete and move the file to underwriting in a timely manner.
  
• Observe closing deadlines and communicate with underwriters & closers to make sure loan closes on time.
  
• Multitask files that need to be disclosed, while getting back appraisals/title on other files and corresponding to incoming emails.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

• 
  
• High School Diploma required.
  
• Associate degree in business or equivalent financial services industry training preferred.
  
• 1-3 years retail loan processing and/or documentation experience preferred.
  
• 1-3 years banking experience required.
  
• Ability to maintain strict confidentiality.
  
• Working knowledge of consumer loan products and services.
  
• Self-motivated and resourceful with strong research skills.
  
• Ability to multitask between files, emails, phone calls while disclosing loans.
  

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• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

New Product Development Manager (Consumer Goods)

St. Paul, MN (On-site, In Person)

Before You Read Further (Important)

• This is a hands-on, roll up your sleeves, execution-heavy role — not a strategy-only or coordination position.
• You must be hungry, humble and people smart. Non-negotiable.
• This is not a software, SaaS, app, or digital product role.

About Wrap-It Storage

We’re Wrap-It Storage — a fast-growing, family-owned consumer goods brand on a mission to help people Get Untangled! We’re an industry leader in innovative, problem-solving organization products, with solutions sold in major retailers and online. We’re a lean but mighty team where ideas move fast — from sketch to store shelves (and online) — without corporate clutter slowing things down.

The Role

We’re hiring a proactive, hands-on, design-minded New Product Development Manager to own the day-to-day execution of our physical product development process.

This is a builder role, not a coordinator role.

You will:

• Work directly with overseas factories
• Negotiate pricing, MOQs, tooling, and lead times
• Push projects forward when things stall
• ·Partner tightly with design, operations, and sales to hit deadlines
• Do whatever needs to be done to get products over the finish line

You will create structure, not wait for it.

Because we manufacture overseas, this role requires occasional evening communication to keep projects moving across time zones.

If you’re a self-starter who takes initiative, brings clarity to complexity, and has an eye for clean, cohesive product design — we want you on the team!

What You’ll Do

• Build new product development processes and timelines — you own the system
• Drive accountability and keep cross-functional teams aligned to deadlines
• Collaborate with marketing, sales, and operations to define project timelines and requirements
• Ensure product aesthetics, packaging, and overall execution are consistent with the Wrap-It brand
• Work proactively with overseas partners to maintain momentum, solve problems, and accelerate development
• Negotiate with suppliers to achieve competitive pricing while ensuring product quality
• Identify risks early and implement solutions before they cause delays
• Special projects as required (which is a fancy way of saying “other stuff we can’t think of right now”).

What You Bring

• 3–5+ years experience in consumer goods product development
• Demonstrated ability to build and lead project structure — not just follow it

·      Confidence in holding others accountable and driving results

·      Strong eye for design and brand cohesion

• Self-starter attitude: you see what needs to happen and make it happen
• Superior organizational skills
• Exceptional communication — direct, clear, timely, and solution-focused
• Comfortable with occasional evening work to stay in sync with overseas partners
• Skilled in Microsoft Office (primarily Excel & PowerPoint)

Why You’ll Love Working Here

• You’ll shape how new products are built and launched — real ownership
• Your ideas will be implemented quickly and visible everywhere our products sell
• A growth stage company with huge runway — your impact will grow with us
• A team culture built on trust, humor, and problem-solving (we take work seriously, not ourselves )

In Short: You’ll help launch the next generation of Wrap-It Storage products and make a big impact on a growing team—without the big company bureaucracy slowing you down.

Company Benefits

• Health Insurance
• HSA
• Dental Insurance
• Retirement Plan w/ Company Match
• Paid Time Off

For 100 years, Bank of Labor has been a trusted financial partner for businesses in the Kansas City region. We are uniquely positioned as the leading Labor focused financial institution whose strategic initiatives have set a national course to serve the needs of Labor Unions across the entire country. Expertise in specialized financing has enabled us to provide debt capital for the construction of training centers from coast to coast. And because we enjoy a national reputation for our Trust Services and Treasury product offerings, our Labor relationships are comprehensively served. Bank of Labor is the only majority-owned and operated bank in the nation whose focus combines deep industry expertise with modern banking solutions to serve Labor organizations, businesses, and consumers. We are approaching a significant milestone in asset growth!

Bank of Labor doesn't just provide financial serviceswe champion the values of integrity, resilience, and community. Our team of professionals plays a vital role in maintaining strong internal controls, risk management, and regulatory compliance, ensuring that we continue to uphold our mission while driving innovation in banking.

We are seeking to add top talent to our ranks with a leader driven to help shape the future of our franchise. If you're a strategic thinker with a passion for excellence and leadership, Bank of Labor offers the opportunity to make a meaningful impact in an organization that values expertise, collaboration, and innovation.

Join a team where your work mattersat a bank with a legacy of strength and a future of opportunity.

Job Summary:

Under general supervision of the Treasury Operations Supervisor and in accordance with established policies and procedures, the successful candidate will perform a variety of duties relative to Treasury. The individual's performance influences the professional image of the Bank within the community it serves.

Knowledge, Skills & Abilities Required:

Education or related experience beyond the high school diploma/equivalent would be required.

2 years banking, equivalent experience, or education required.

Thorough knowledge of Electronic Banking & EFT products such as Consumer Online Banking, Business Online Banking, Debit Cards, Credit Cards, and ACH, along with financial EFT regulations and requirements.

Ability to prepare, create or interpret detailed written materials, reports and/or perform detailed mathematical functions.

Demonstrated strong analytical abilities and exceptional customer service skills to communicate complex and sometimes difficult information in a positive and professional manner with internal and external customers.

A thorough knowledge of the procedures and policies related to Treasury.

Ability to interpret data and multitask; strong problem solving, organizational and time management skills.

Demonstrated ability to work independently and provide guidance to other bank associates.

Remote work might be an option if approved by management.

Primary Responsibilities / Expectations (Weighting cannot exceed 100%; each % represents the value of the job, not time spent):

Job Performance Behaviors: Contributing to organization success, job effectiveness, relationships and customer satisfaction. (Weighting Percentage: 20%)

Cards: Responsible for card ordering and reviewing reports showing completed maintenance, card order rejects and exception items. Posting credit card payments received in branch or in the mail. (Weighting Percentage: 10%)

Customer Service: Responsible for answer incoming calls for assigned Treasury line; receive, research and answer customer inquiries regarding Treasury products. (Weighting Percentage: 10%)

Fraud: Responsible for the overall review of the Bank's Fraud program, to include, but not be limited to: Perform daily reviews, monitoring and analysis of various reports and systems to detect and report unusual/fraudulent activity. Create and prepare custom reports on Electronic Banking products and services. Prepare, analyze and process disputes within the framework of the appropriate rules and regulations including, but not limited to, Regulation E, Visa Operating Requirements and the ACH Operating Rules and Guidelines (Weighting Percentage: 15%)

Lockbox: Responsible for performing all lockbox transactions for the bank as directed; to include but not limited to: open log, track all incoming mail sort scan and process deposits, complete wires, complete transfer's; communicate with management and other areas of the bank differences and ensures requests are processed in a timely fashion. (Weighting Percentage: 15%)

Online Banking: Responsible for, operational and support functions of Business and Consumer Online Banking services, to include but not limited to: ACH Services, Account Recon, Positive Pay, Bill Payment, eTeller Mobile, and, Customer secure communications. (Weighting Percentage: 25%)

Reconcilements/Review: Responsible for balancing and researching various general ledger and deposit accounts that relate to Treasury Operations. (Weighting Percentage: 5%)

Secondary Responsibilities: Assist with Audit and Exam preparation as it pertains to Treasury products. Other duties as assigned or deemed necessary by management to ensure a continuous workflow of daily operations.

Physical Requirements: Repetitive motion (60%), sitting (85%)

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

WM Supercenter #3731 460 Nm Highway 528 Bernalillo, NM 87004-6633 CP-3731-9019

$14.00 - $27.00/hr*

Part time

Shift may start between 8:00am - 11:00am Shift may start between 1:00pm - 4:00pm

Food and Consumable associates are focused on two things: taking care of customers and creative merchandising. They move incoming merchandise out to the salesfloor and create seasonal display features to meet the needs of the customer. For complete job duties and requirements, see the Job Description.

Why is Walmart America's leading grocery store? Our customers tell us one of the biggest reasons is our hard-working and happy-to-help fresh food and grocery associates. Join our food and grocery team and you will make important decisions about the quality of fruit and vegetables our customers eat and feed to their families.

• Work in our deli and you'll be on the frontlines of customer service--your smile can make the difference between a good shopping experience and a great one.
• In our bakery--you'll help a family have a great meal. You won't just decorate cakes--you'll help customers celebrate special moments.
• Work in our dry grocery department and you will ensure customers find the items they are looking for.

No matter which fresh food or grocery area you work in, there are similarities in all departments. These include detailed cleaning of the shelves and department, checking and maintaining temperature control, verifying dates, and disposing of lesser quality food products. If you have a passion or experience with fresh food or grocery, this is the job for you. At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

We bring together creativity and science for consumer products that are all connected through a powerful web of technical capabilities. By combining our inventiveness and insights with the latest technologies, we always challenge ourselves to push boundaries and explore new ideas. This helps our diverse customers to develop refreshing, reliable, and recognizable products that brighten up everyday moments. As consumer needs are constantly evolving, our imagination comes together to bring fresh new fragrant ideas for every market.

As the Regional Account Manager for a major account in North America (NOAM), you will manage a crucial part of our business and lead the NOAM commercial team. You will be onsite, based in East Hanover, NJ. As a part of a Global Team, you will report to the World Account Manager who is based in Argenteuil, France. It is a leadership role, and you will join the North America Management Committee.

• 
  
• Commercial Leadership: Implement the global account strategy and develop a solid strategy for North America. Build, communicate, review, and monitor strategic plans, sales, profit forecasts, and budget. Grow Givaudan business worldwide, with regional responsibility, by managing top and bottom lines. Ensure we are positioned as the supplier of choice to participate in the customer's core list and targeted briefs. Manage the activity and the performance of the regional supply chain in close collaboration with operations. Further build and use fruitful connections with Fine Fragrance and Active Beauty Teams.
  

• 
  
• Customer Influence: Develop an understanding of our customer's organization, including main decision makers, and develop relationships with multiple levels of management. Establish and maintain relationships throughout the company internally to ensure the best results are achieved while working as a cohesive team.
  

• 
  
• Team Partner: Establish the appropriate regional structure to increase the account coverage, aligned with the customer's organization. Manage the activity and performance of the team under your direct responsibility. Lead and motivate the sales team to exceed customer expectations. Develop the team and prepare them for their future career moves. Work with Givaudan management on talent development and succession planning.
  

You?

• 
  
• University degree in applicable discipline. Advanced Degree helpful
  
• 10+ years' major account experience
  
• Experience working internationally, across categories, brands, and geographies
  
• Experience facilitating senior strategic relationships between Givaudan and customer/customer decision-makers at assigned accounts
  
• Experience leading and motivating a high-achieving team
  
• Competence in olfactive skills
  

Benefits include Major Medical, Dental, Vision, Life Insurance, Disability, Family Leave and a High Matching 401k

Education and experience partly determine Job Title and Base Salary, and our compensation program guidelines determine them. Target pay is $187k - $200k

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

About Ideavillage

Ideavillage is a leading consumer products company behind nationally recognized brands including Copper Fit, MicroTouch, Finishing Touch, and Flawless. We design, develop, and launch innovative hardline items—including grooming tools, shavers, vibration/fitness products, and small battery‑powered devices—distributed across 60,000+ retail locations such as Walmart, Target, CVS, Walgreens, and Dick’s Sporting Goods.

We are expanding our engineering capabilities to support rapid product development with overseas manufacturing partners.

Position Overview

We are seeking a hands‑on Product Engineer with both electrical and mechanical engineering experience to lead the technical development of our growing portfolio of small appliances, grooming tools, vibration devices, and battery‑powered products.

This engineer will partner closely with overseas factories (primarily Asia) to ensure that every new product is engineered for performance, safety, manufacturability, and cost. The role spans concept validation through mass production.

Key Responsibilities

Product Development & Engineering

• Lead engineering efforts across the full product lifecycle: concept → prototypes → EVT/DVT/PVT → production
• Review and refine mechanical and electrical designs (motors, PCBA, wiring, charging systems, battery packs)
• Conduct technical tear‑downs, competitive benchmarking, and feasibility assessments
• Create and maintain technical documentation:
• Specifications
• Engineering drawings
• Test protocols
• Validation reports
• ECNs (Engineering Change Notices)

Factory & Supplier Engagement

• Collaborate daily with overseas factories (China, Vietnam, Thailand, etc.)
• Guide suppliers on design intent, DFM (Design for Manufacture), and tooling considerations
• Support pilot builds, pre‑production runs, and troubleshooting during scale‑up

Testing, Validation & Compliance

• Develop and execute testing protocols for safety, durability, vibration, noise, electrical performance, charging, and reliability
• Support compliance activities (UL, CE, FCC, CSA, Intertek, etc.)
• Perform root cause analysis (RCCA) on failures and implement corrective actions

Cross‑Functional Collaboration

• Work closely with Product Development, QA, Supply Chain, and Leadership
• Communicate technical risks, design changes, timelines, and validation status

Required Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related discipline
• 3–5+ years engineering experience in consumer products, small appliances, personal care devices, electronics, or similar
• Strong hands‑on engineering background in both mechanical & electrical systems
• Experience with offshore manufacturing and ODM/OEM development
• Familiarity with regulatory and safety compliance (UL, CE, FCC, etc.)
• Skilled in root cause analysis and corrective action methodologies
• Strong communication skills and ability to produce clear technical documentation

Preferred / Bonus Skills

• Experience with:
• Motors and vibration systems
• Lithium‑ion batteries, charging circuits
• Shavers/grooming tools or similar electromechanical devices
• Proficiency with test equipment: oscilloscopes, multimeters, power supplies, electronic loads, spectrum analyzers
• CAD experience (SolidWorks or similar) a plus
• Mandarin/Cantonese conversation skills a plus (not required)

Travel

• Domestic and international travel: 3–5 times/year for factory visits, pilot builds, and product validations.

Sales Representative – Direct-to-Consumer (D2C)

Indiana or Ohio | Reports to: Director of Sales | 50% Travel Required (minimum)

COMPANY BACKGROUND

Never Alone is a healthcare technology company transforming care delivery for seniors and post-acute populations through always-on telehealth and care solutions. The company provides 24/7/365 access to licensed clinical professionals via a secure, purpose-built platform designed for senior living communities, seniors at home, skilled nursing facilities, home health agencies, hospice providers, and other care organizations.

By combining simple, easy-to-use technology with immediate access to medical expertise, Never Alone helps care teams make timely decisions, reduce unnecessary hospital transfers, and improve resident outcomes. Never Alone supports “treat-in-place” care, strengthens staff confidence, and enhances peace of mind for residents and families.

JOB SUMMARY

The Sales Representative – Direct-to-Consumer (D2C) is responsible for growing Never Alone's footprint across Indiana and Ohio through a high-touch, field-based sales approach. This role operates within a B2B2C model, partnering with Skilled Nursing Facility (SNF) social workers, discharge planners, and care coordinators to enable post-acute patients to receive Never Alone devices and services upon discharge. The representative will also call on Assisted Living (AL) and Independent Living (IL) facilities to expand access for seniors in community-based settings.

Deals are closed through two primary pathways: Medicaid waiver programs that cover device costs, and private pay. The ideal candidate brings proven SaaS sales experience in the post-acute care space, understands the nuances of both payer-funded and private-pay transactions, and thrives in a fast-moving, relationship-driven environment.

This is not a desk-bound role. Success requires a proactive, self-motivated individual who is energized by being in the field, building trust with frontline clinical staff, and driving adoption from the ground up. This position reports directly to the Director of Sales.

MAJOR JOB DUTIES & RESPONSIBILITIES

B2B2C Field Sales – SNF & Discharge Programs

• Develop and manage a territory strategy across Indiana and Ohio, targeting SNFs, Assisted Living, and Independent Living facilities.
• Build and maintain strong working relationships with SNF social workers, discharge planners, care coordinators, and facility administrators to drive patient referrals and device adoption.
• Educate facility staff on the Never Alone platform, device capabilities, and the benefits of equipping discharged patients for continued care at home.
• Guide social workers and care teams through the referral and enrollment process, ensuring a smooth patient transition and positive first experience with the platform.
• Conduct regular in-person facility visits, lunch-and-learns, and staff education sessions to build awareness and sustain momentum.

Assisted & Independent Living Facility Sales

• Prospect and develop relationships with Assisted Living (AL) and Independent Living (IL) communities to introduce and sell the Never Alone platform.
• Present the value proposition to executive directors, directors of nursing, and wellness directors, aligning Never Alone's capabilities with facility goals around resident engagement, safety, and care quality.
• Manage the full sales cycle from first contact through contract execution and handoff to operations.
• Identify upsell and expansion opportunities within existing AL/IL accounts as resident adoption grows.

Waiver & Private Pay Sales

• Navigate Medicaid waiver programs (including applicable Indiana and Ohio state waiver channels) to position Never Alone devices as a covered benefit for eligible members.
• Educate prospects and case managers on waiver eligibility requirements, covered services, and the enrollment process.
• Effectively sell to private-pay customers, clearly articulating value and ROI for individuals and families making out-of-pocket decisions.
• Stay current on relevant state waiver program changes, payer requirements, and coverage updates that affect the sales process.

Pipeline Management & Reporting

• Maintain a disciplined, up-to-date pipeline in HubSpot CRM, logging all activity, contacts, opportunities, and next steps.
• Provide accurate weekly forecasts and territory updates to the Director of Sales.
• Meet or exceed monthly and quarterly sales targets for new accounts, device placements, and revenue.
• Proactively identify and escalate barriers to closing, competitive activity, and market intelligence to inform broader sales strategy.

Collaboration & Handoff

• Work closely with the Director of Sales to align on territory priorities, messaging, and deal strategy.
• Coordinate clean handoffs to the Operations team upon deal close, ensuring full documentation and clear expectations are set for implementation.
• Partner with marketing on conference attendance, lead follow-up, and local market campaigns in Indiana and Ohio.
• Represent Never Alone at regional healthcare conferences, trade shows, and association events relevant to post-acute and senior care.

Qualifications

Experience:

• 3+ years of field sales experience in healthcare technology, SaaS, or medical devices, with a strong preference for post-acute care settings (SNF, AL, Home Health, or Hospice).
• Demonstrated success selling into or through SNF social workers, discharge planners, or case managers in a B2B2C model.
• Experience navigating Medicaid waiver programs and/or private-pay sales in a healthcare context.
• Track record of consistently meeting or exceeding quota in a territory-based, field sales role.

Skills & Attributes:

• Highly proactive, self-directed, and energized by field work—comfortable owning a territory and driving results independently.
• Exceptional relationship-building skills with frontline clinical staff (social workers, nurses, care coordinators) as well as executive-level facility leaders.
• Strong consultative selling skills—listens to understand customer needs and tailors the pitch accordingly.
• Excellent verbal and written communication skills; confident presenting to both individual contributors and leadership teams.
• Organized and detail-oriented, with the discipline to maintain an accurate CRM and manage a complex, multi-touch sales cycle.
• Resilient and persistent—thrives on building from the ground up in a competitive, relationship-driven market.

Healthcare Knowledge:

• Working knowledge of post-acute care operations, including SNF discharge workflows, AL/IL community structure, and how care decisions are made at the facility level.
• Understanding of the senior care technology landscape and how SaaS platforms are evaluated, adopted, and sustained in clinical environments.

Technical Skills:

• Proficient in CRM systems, preferably HubSpot, for pipeline management, activity tracking, and reporting.
• Comfortable demonstrating SaaS platforms and conducting virtual or in-person product walkthroughs for clinical and administrative audiences.
• Familiar with basic reporting tools to track personal performance metrics and territory analytics.

Education:

• Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field preferred.
• Equivalent combination of education and relevant work experience will be considered.

Travel:

• Must be based in Indiana or Ohio.
• 50% travel required across the assigned territory, including regular facility visits, conference attendance, and periodic travel to Never Alone headquarters.

PERFORMANCE METRICS

• Number of new SNF, AL, and IL accounts contracted per quarter
• Device placements and patient enrollments driven through SNF discharge partnerships
• Waiver and private-pay revenue generated within the territory
• Pipeline accuracy and CRM hygiene as reviewed by the Director of Sales
• Facility visit frequency and relationship depth across key accounts
• Speed and quality of sales-to-operations handoffs
• Attendance and engagement at regional conferences and industry events