Prometheus Query Examples For Cpu Usage Jobs in Usa
2,046 positions found — Page 11
About the Job:
The Applied Analytics Analyst serves as the technical anchor of the Strategic Resource Group. This role is responsible for translating complex business and market questions into structured, executable data outputs using Trilliant Health’s proprietary claims, provider directory, and price transparency datasets.
The Applied Analytics Analyst owns feasibility validation, analytical methodology design, and data integrity across research initiatives and pre-sales support. This individual combines strong technical proficiency with healthcare domain expertise and plays a critical role in standardizing how recurring strategic questions are answered across the organization.
You are our ideal candidate if you:
- Design and execute complex SQL queries and data builds from Trilliant’s data warehouse
- Capture and maintain documentation outlining how and why analytical frameworks are applied to support consistency and institutional knowledge retention
- Validate data integrity and identify gaps, missingness, structural limitations, or edge cases
- Own technical feasibility assessments for research and pre-sales opportunities
- Develop repeatable analytical frameworks for common strategic use cases
- Support research initiatives through structured dataset construction and methodological validation
- Create reusable datasets, templates, and documentation to reduce institutional knowledge concentration
- Maintain high standards of quality control and analytical rigor across all deliverables
- Interface effectively with Sales, SRG, Research, Product, and Data Engineering teams
- Respond to ambiguity with structured problem solving and professional judgment
Technical Skills:
- Advanced proficiency in SQL and experience querying large data warehouses
- Experience working in Databricks or similar environments preferred
- Strong proficiency in Excel and PowerPoint
- Familiarity with Tableau or other BI tools
- Experience working with complex healthcare claims datasets required
Other Skills:
- Strong analytical and critical thinking skills
- Ability to synthesize large datasets into structured outputs
- Excellent documentation and organizational skills
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- High attention to detail and commitment to data quality
Position Location:
This position is onsite in Brentwood, TN
*We are unable to provide visa sponsorships for this role.
About Trilliant Health:
Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.
Summary
We are seeking a highly skilled and experienced Revenue Cycle Report Analyst professional to join our dynamic revenue cycle team. As a vital member of the revenue cycle team and will play a key role in shaping the company's financial data, support reporting initiatives, and informing critical business decisions to facilitate rapid growth and expansion. Additionally, the analyst will provide support for month-end closing activities as required. The ideal candidate will possess strong technical expertise in Power BI, Power Query, and Advanced Excel (including pivot tables), enabling effective data analysis, insightful reporting, and compelling presentations to upper management.
Data & Reporting
- Develop, maintain, and automate revenue cycle reports (billing, coding, claims, AR, denials, collections, reimbursements, Independent Dispute Resolution).
- Ensure accuracy, completeness, and timeliness of recurring and ad-hoc reports.
- Validate data from multiple source systems (EHR, billing, payer portals, clearinghouses, 3rd party vendors).
Revenue Cycle Performance Analysis
- Analyze KPIs such as days in A/R, denial rates, clean claim rate, net collection rate, and cash posting lag.
- Identify trends, variances, and root causes impacting revenue performance.
- Provide actionable insights to reduce denials, underpayments, and delays in reimbursement.
Stakeholder Support
- Partner with billing, coding, finance, compliance, and operations teams to understand reporting needs.
- Translate complex data into clear dashboards, summaries, and executive-level presentations.
- Respond to leadership and operational ad-hoc data requests.
Compliance & Data Governance
- Ensure reports align with regulatory, payer, and organizational standards (e.g., HIPAA, CMS).
- Maintain data integrity, definitions, and documentation for metrics and reports.
- Assist with audits by providing accurate revenue cycle data and analysis.
Technical & Systems Responsibilities
- Use reporting and analytics tools (e.g. Excel, Power BI, Tableau)
- Perform data extraction, transformation, and validation.
- Troubleshoot reporting issues and collaborate with IT/IS teams.
Qualifications and Requirements:
- Bachelor’s degree in Healthcare Administration, Finance, Business Analytics, Information Systems, or related field
- 7-10+ years of experience in Healthcare Revenue Cycle
- 2-5+ years of experience in healthcare analytics, or financial reporting
- Hands-on experience with billing, claims, coding, AR, denials, and reimbursement workflows
- Experience supporting hospital, physician practice, or health system revenue cycle operations
Skills and Competencies:
- Strong analytical, problem-solving, and critical-thinking abilities.
- Excellent communication, interpersonal, and presentation skills, with the ability to convey complex information clearly.
- Advanced skills in Microsoft Excel (pivot tables, formulas, Power Query)
- Experience with BI and visualization tools (Power BI, Tableau, or similar)
- Experience in developing data visualizations and dashboards to support business insights.
- Expertise in Power BI for automating data extraction, transformation, and visualization processes
Randstad is presently conducting a search for a Sr. Financial Reporting Analyst for a well-established, progressive, and rapidly growing healthcare organization. Organization offers competitive benefits, opportunities for professional development, collaborative working enviornment, and top-notch leadership. The role will report to the VP, Finance.
The BI Analyst is responsible for delivering accurate, timely, and standardized
workforce and productivity reporting to finance, operations, and executive leadership. This role serves as the primary owner of SQL based data queries and report production, translating workforce data into clear Excel outputs and dashboards that support operational and financial decision making. This position focuses on descriptive and diagnostic reporting, not predictive modeling or data science.
This role provides foundational workforce reporting infrastructure, improves turnaround time for
leadership insights, and ensures advanced analytics resources are focused on higher value strategic work rather than routine reporting.
Required Qualifications
- Bachelor’s degree in Analytics, Finance, Information Systems, Statistics, or related field
- 5 + years of relative experience
- Demonstrated experience writing SQL queries against relational databases.
- Advanced proficiency in Microsoft Excel (pivot tables, formulas, data validation).
- Experience producing operational or workforce reports for business leaders.
- Experience with Power BI, Tableau, or SSRS.
For immediate and confidential consideration, please email resume to Chip Doshi,
About Us
We're continuing to build a transformative healthcare accreditation platform that is revolutionizing how our clients and new hospitals manage compliance, quality improvement, and regulatory processes. Our platform combines cutting-edge technology with deep healthcare domain expertise to solve real problems for healthcare organizations nationwide.
The Opportunity
We are looking for motivated developers for our intern-to-full-time track. You will be given full-time responsibilities from day one in a high-velocity growth startup environment. You'll work directly with our engineering team on a production healthcare platform, gaining hands-on experience with enterprise-grade systems while making real contributions that impact our product and customers.
Compensation Structure:
The base position is unpaid; however, highly qualified candidates may receive upfront equity compensation based on their experience level and demonstrated capabilities. We evaluate each applicant individually and offer equity packages commensurate with their potential contribution.
About the Role
We are hiring a Backend Engineer who can design, implement, and maintain the robust, scalable server-side systems that power our platform. You will be responsible for a variety of tasks focused on data integrity, API performance, and system reliability, working on features from the database all the way through to serving the application's core logic.
Key Responsibilities
- Backend Development: Design and develop robust Node.js (TypeScript) server-side applications, build and maintain RESTful APIs, and ensure data integrity and security within MongoDB.
- Database & Data Modeling: Own the database schema design, optimization, querying, and indexing within MongoDB Atlas to ensure high performance and scalability.
- API Architecture: Define and evolve the structure of our internal and external RESTful APIs, focusing on performance, security, and maintainability.
- System Scalability: Implement caching, message queues, and distributed system concepts to ensure the platform remains performant and scalable under high load.
- Security & Compliance: Implement secure authentication systems, ensure HIPAA compliance, and maintain high security standards across the platform, especially for data at rest and in transit.
- DevOps & Quality: Develop and maintain automated backend testing, version control using Git/GitHub, and contribute to CI/CD pipelines and cloud deployment strategies.
- Cloud Infrastructure: Utilize and manage backend services within AWS (ECS, S3, Lambda) to support highly available and resilient application services.
Technical Stack
- Back-End: Node.js (TypeScript), MongoDB Atlas, AWS (ECS, S3, Lambda), RESTful APIs
- DevOps/Tools: Git/GitHub, Automated Testing Frameworks
Required Qualifications
Successful candidates must have a specific deep specialization and a foundational understanding of the others to contribute across the backend stack:
- Backend Foundation:
- 2+ years of experience with Node.js (TypeScript, API development).
- Strong understanding of modern web security, data protection, and collaborative development workflows using Git/GitHub.
- Backend Depth: Strong expertise with MongoDB (design, optimization, complex querying, aggregation pipelines) and implementing robust RESTful APIs with authentication, authorization, and error handling.
- System Design & Architecture: Proven ability to design and architect highly available, scalable, and resilient server-side applications.
- Problem Solving: Ability to debug and troubleshoot complex production issues and performance bottlenecks in the backend and database layers.
Preferred Qualifications (Nice to Have)
- Previous experience in a high-velocity team environment with separated responsibilities.
- Understanding of HIPAA compliance and working within the healthcare or other regulated industries.
- Experience with AWS services (ECS, S3, Lambda) or DevOps practices (Docker, CI/CD).
- Experience with server-side caching (e.g., Redis) or message queuing systems (e.g., SQS).
Our Hiring Process
We believe in a transparent and thorough selection process that respects your time:
- Initial Screening Call: Discussion of your background, experience, and career goals.
- Technical Challenge: A real-world technical challenge to complete at your own pace.
- Technical Interview: An in-depth discussion where you will walk through, debug, and defend your solution, demonstrating complete ownership and understanding of the entire codebase and architectural decisions—regardless of whether code was generated manually or with AI assistance.
We're looking for engineers who can think critically, adapt their approach, and truly understand the systems they build.
Job Title: Data Entry
Location: Reno, NV (Onsite)
Type: Fulltime
Job Description:
In the role of process associate, you will execute transactions as per prescribed guidelines and timelines and follow all predefined procedures to meet SLA target and to ensure that the performance parameters are met.
You will be responsible for keeping accurate records of business activities including detailed information on Agreements/Orders, exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance. A Process Associate must accept and deal with customer communication for agreed languages.
We are seeking dynamic individuals to join our team as Process Associate. The successful candidates will specialize in managing validations and auditing the orders and agreements. This role would suit driven individuals who would enjoy working as part of a Global team and would like a clear career path ahead of them. Our team members gain Global exposure, paid training, career growth opportunity and unlimited lattes and cappuccinos. Oh, and I almost forgot to mention paid overtime.
Responsibilities may include but are not limited to:
• Review and validate documents, processing bills, analysis of data.
• Respond to complaints/queries on mail and interact with vendors for order management
• Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys
• Deliver on the new process/approach to meet client and internal goals
• Adhere to Service Level Agreement compliance and Process compliance standards
• Serve as backup support to others on the on the team
• Suggest more efficient ways for processing of work; learn new areas for possible future ownership
Qualifications:
Basic:
• High School diploma or GED equivalent
• 6 months of experience in the job description
Preferred:
• 1 year of previous experience in a similar data entry or administrative role
• Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems
• Analytical and problem-solving skills
• Ability to work effectively as part of a team
• Ability to provide a strong focus on customer satisfaction
• Administration & organizational skills
• Written and oral communication skills
• Willingness to learn new processes and tasks
• Flexible schedule (overtime eligible)
Title: Specialist I, Logistics Data
Job Summary: The Logistics Data Specialist is responsible for managing logistics master data, validating transactional accuracy, and delivering analytics that support transportation planning, customs execution, warehousing, and freight settlement. This role partners with Operations, Procurement, Trade Compliance, and Finance to ensure information reliability and actionable reporting.
Responsibilities include:
- Maintain carriers, lanes, rates, BOMs, HTS, and partner master data in TMS/WMS/SAP.
- Perform audits on shipments tracking milestones, POD, cost allocation, and accrual triggers.
- Identify root causes of data discrepancies and implement corrective actions.
- Build SOPs for data entry, validation logic, and exception handling
- Develop dashboards for OTIF, GIT, transit time, freight spend, accessorial, claims, and capacity utilization.
- Provide weekly/monthly KPI packs to operations leadership.
- Support budget vs. actual analysis and PR forecast modeling.
- Translate business requirements into SQL/BI outputs.
- Validate rating, fuel, and accessorial charges.
- Support three-way match among PO, shipment, and invoice.
- Prepare accrual and variance reports.
- Assist audit requests from Finance
- Act as super-user for TMS/WMS modules.
- Drive automation to reduce manual work
- Work with transportation, warehouse, procurement, and customs teams to improve data transparency.
- Provide data analysis for RFPs, network optimization, and vendor reviews
- All other duties as assigned
Qualifications:
- Bachelor’s degree in supply chain, Logistics, Business Analytics, or related discipline
- 2+ years in logistics, transportation analytics, or supply chain systems.
- Experience working with freight invoices, carrier data, or brokerage information is highly valued
- Advanced Excel (pivot tables, power query, xlookups).
- SQL or similar database querying.
- BI tools such as Power BI, Tableau, or Looker.
- Familiarity with SAP/TMS/WMS environments (e.g., SAP, Oracle, MercuryGate, etc.).
- Strong analytical reasoning.
- High attention to detail.
- Comfortable in fast-moving, build-phase environments.
Physical Requirements and Working Conditions
- Ability to sit for extended periods while working at a computer
- Frequent use of hands and fingers for typing, filing, and operating office equipment
- Occasional standing, walking, bending, and reaching
- Ability to lift and carry light office materials (up to 10–15 lbs.), such as files or office supplies
- Visual acuity to read screens, documents, and reports
- Ability to attend meetings and interact with employees, clients, and vendors
Job Title: Purchase Buyer
Location: Auburn Hills, MI 48326
Duration: Direct-Hire/ Full-Time
Note:
- Needs 10% travel.
- Hourly position with a potential of overtime
Job Description:
- Our company is seeking a motivated Purchase Buyer to join our team. As the purchase buyer, your primary responsibility will be to follow & maintain Purchase SOP, be accountable for routine executions, cost control & escalations.
- Be responsible for domestic & International Sourcing for Automation and Logistic Automation and for developing domestic and global supplier base and monitoring supplier accounts payables.
- Commodities to be handled by team such as PLCs, Industrial PCs, Sensors, Switchgear, Scanners, Light Curtain, Cables, Cords, controllers, vision system, IT purchase, Pneumatics, Hydraulics, Motors, Gearbox, Servo, Screw Jacks, Tools, Bearings, chains & sprockets, Aluminum Extrusions, Hand tools, Hardware, Manufacturing (Machining & Fabricated items including surface finish like painting or Powder coating.
- Sourcing of Global & Local Trade / Labor for in-house & on-site installation & commissioning
Job responsibilities:
Supplier Management & Review
- Review & evaluate Suppliers' business account of Class 'A' & 'B'
- Alternate sourcing / ensure development of substitute for each commodity Procurement
- Review Indent, prioritize urgencies & initiate procurement process
- Ontime Procurement at optimum cost
- Resolve queries related to procurements with Stores & Accounts on daily basis
- Responsible for Procurement of Capex & maintain & monitor compliance record of on time actions
- Utilization / liquidation efforts on Excess inventory
Inventory Management
- Analyze & define Reorder level
- Achieve adequate inventory management by suggesting nearest alternative available in excess, cost effective, alternates (makes).
- Compliance
- Ensure SOP compliance & resolve points / queries raised
- MIS
- Review of Pending PO report on weekly basis & PO Vs GRIR report on monthly basis
- Update Goals & Achievement Folder for KRAs on weekly basis
Minimum Requirements:
- 5 years of experience
- Bachelor's degree in supply chain management or in mechanical engineering or electrical engineering
- Proficiency in MS Office, ERP SCM
- Troubleshoot supply chain issues by reviewing available options, identifying root causes, and implementing the most effective corrective actions.
- Proven capability to manage multiple priorities and deliver results within demanding timelines.
- Ability to take ownership of assigned tasks and work independently with minimal supervision.
- Proven team player who contributes positively to team culture, communication, and shared goals
- Negotiation and Analytical skills
- Proactive thinking and forecasting skills
- Periodic travel to suppliers along with client sites
Job Title: Building Engineer
Location: Goodyear, AZ 85395
Duration: 4 months - Potential for extension or convert to FTE
M-F 7am - 3:30pm with some flexibility
There is also the possibility of on-call work
About the Role:
As a Building Engineer, you will be responsible for monitoring, maintaining and repairing building system operations and the performance of various areas including plumbing, electrical, painting, roofing, heating, and cooling.
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
Overview of Work Environment/Client Nuances:
- This is a clean environment FSS Guidelines
- 100% eye and ear protection at all times
- Safety Vest - High visibility
- Cut resistant gloves
- Steel/composite toed boots - must have reveal from the heal to the toe
- Candidate will be working as part of the client's team
Team Overview:
- Working largely alone or with the assistance of a vendor
- They will have team assistance to train
Resource's typical working day:
- Candidate will need to be able to hit the ground running
- Part of the candidate's role will be to help build and maintain the relationship between CBRE and the client
- They will need to be able to help with all of the "new account " items
- Will need to be able to lead and redirect people
- High Paced industrial manufacturing
- Working with HVAC teams
- They will be responding to restroom issues
- Painting/touch-ups
- Servicing HVAC issues
- Monitoring fire suppression system
- Fire extinguisher checks
- Eye wash system checks
Licenses/Certifications:
- Universal license
- Journeyman cert not required. But journeyman training is highly preferred
- Universal Refrigeration license highly preferred
- Lift Systems Certifications Highly preferred
Must Have Skills:
- Must be able to work independently
- High confidence in skills
- Good troubleshooting skills
- Great communication skills
- Good customer service
Nice to have skills:
- Familiar with lock out tag out
- Any extra certs or licenses
- Manufacturing background
Years of Experience: at least 4
Education: H.S. diploma required, trade school preferred
Software skills:
Ability to use technology is a must
IOS knowledge
Microsoft Office
- Outlook
- Teams
Interview Process:
1st round phone screen
2nd round in person with hiring manager including a site walk
What You'll Do:
- Perform maintenance and repairs to the mechanical, plumbing, structural, furniture, fire, life safety, and control systems. Keep facility and building systems up to applicable standards as assigned.
- Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety.
- Maintain an energy management program. Ensure all systems operate in the most efficient manner.
- Assist with the implementation of a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Perform emergency repairs as needed.
- Follow departmental policies for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.
- Review inspection to building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client.
- Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
- Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
- Impact a range of customer, operational, project or service activities within own team and other related teams.
- Work within broad guidelines and policies.
- Explain difficult or sensitive information.
What You'll Need:
- High School Diploma, GED, or trade school diploma with 4-5 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Universal CFC certification is preferred. Certifications/licenses as may be required by local or state jurisdictions. Prior shift management or supervisory experience preferred.
- Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
- Ability to exercise judgment based on the analysis of multiple sources of information.
- Willingness to take a new perspective on existing solutions.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
Customer Success Managers are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions. Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.
The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory. They will work with existing and new customers to create and implement their digital solutions. They will work with their DLE or AM partner to expand their digital footprint.
Job Responsibilities:
Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.
Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.
Consult with instructors on implementation and curriculum design. Execute individual and departmental training plans.
Collaborate with DLE/Account Manager to review the status of opportunities, existing business, and expansion opportunities.Partner with DLE/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers.Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.
Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions. Assist AM with converting the pilot to an adoption.
Collaborate with DLE/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.
Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.
Conduct re-training with keycustomers to ensure all large adoption customers are "power users."
Provide deep integration support on various LMS / LTI implementations.
Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption Opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.
Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.
Review Vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP. Follow up on non-responders of IA confirmations at the end of each season.
Qualifications:
Undergraduate degree
2-4 years of relevant work experience in a similar function
Previous customer service, sales support and tech product support exposure
Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.
User experience knowledge with a CRM platform, preferably Salesforce
Strong written and verbal communication skills
Excellent organization and time management skills
Ability to learn and apply technical expertise with new and existing platforms.
Strong skill set to train and implement digital solutions.
Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.
Adaptable: can navigate complex sales processes with multiple decision makers
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
42,000 USD to 60,667 USD#LI-KW1Job Posting Title:
Customer Success ManagerLocation:
Remote, NC, USAIn depth analytical skills and excellent problem-solving abilities for addressing complex challenges Manage high-level data reports, performing in-depth analysis of reports and communicating results to leadership, Familiarity with ServiceNow and Peoplesoft Superior Financial and analysis skills.
In-depth experience with Excel spreadsheets, pivot tables, databases, PowerPoint, AI tools, and other relevant tools.
SQL is good knowledge to have.
Experience in developing reports, presentations, and Power BI dashboards Able to identify, recommend, and lead cost-saving opportunities and process improvements Superior invoice analysis, reporting large data analysis and vendor payments.
Experience in Telecom Expense Management, in managing telecom expenses, auditing telecom wireless, wired data usage and charges.
Outstanding written and verbal communication skills ability to summarize and explain complex information SUMMARY OF THE FUNCTION/ROLE We are looking for a detail-oriented and analytical Telecom Expense Management Analyst to join our team.
This role focuses on managing and optimizing telecom-related expenses, including mobile, voice, data, and IT services.
You will work with large datasets, analyze telecom usage and billing, identify cost-saving opportunities, and help streamline processes for better financial control and operational efficiency.
JOB DESCRIPTION : MAJOR RESPONSIBILITIES/ACCOUNTABILITIES Establish/Optimize process services, such as mobile and landline communications, in preparation for monthly carrier reports analysis for the department; Analyze report for data integrity.
Establish/Optimize process to manage costs associated with telecommunication services, review vendor reports to reduce cost by eliminating errors by eradicating cost inefficiencies identifying cost savings opportunities and optimize MTA's wireless, voice and data services.
Establish/Optimize process to Analyze vendor expenses and compare to funding of contract.
Establish/Optimize process to Prepare forecast budget expense reports Establish/Optimize preparation status reports on in-process and completed projects.
To indicate if projects are within budget parameters from both a dollar and time perspective.
Establish/Optimize process to prepare and evaluate mid-year and year-end forecasts, monitor spending, and secure rollover of unspent funds Establish/Optimize process to track planned and actual expenses in support of the annual budget process Establish/Optimize process to Investigate and resolve project budget variances Key Responsibilities Analyze telecom expenses including mobile, voice, data, and cloud services to ensure cost efficiency Review and audit vendor invoices to identify discrepancies, overcharges, and cost-saving opportunities Work with large datasets to validate data accuracy and generate actionable insights Develop and maintain dashboards and reports using tools like Excel, Tableau, or Power BI Monitor telecom usage and identify inactive or underutilized assets (e.g., zero-usage devices) Track budgets, forecasts, and actual spending for telecom services Support procurement activities including new purchases, contract changes, and vendor payments Generate reports from systems like ServiceNow and validate asset records against carrier data Collaborate with internal teams to improve processes and automate manual workflows Prepare and present insights, reports, and recommendations to leadership Required Skills and Qualifications Bachelor's degree in Finance, Accounting, Economics, or related field Strong analytical and problem-solving skills Experience working with large datasets and financial reports Advanced proficiency in Microsoft Excel (pivot tables, data analysis, etc.) Experience with data visualization tools such as Tableau or Power BI Familiarity with ServiceNow and/or PeopleSoft is a plus Basic knowledge of SQL is preferred Strong attention to detail and ability to work with high-volume data accurately Excellent written and verbal communication skills Ability to manage multiple tasks and meet tight deadlines Preferred Experience Experience in Telecom Expense Management (TEM) Experience auditing telecom invoices (wireless, voice, data services) Background in budgeting, forecasting, or financial analysis Exposure to IT/telecom services and vendor management Experience in process improvement or automation Telecom expense