John Wiley Sons Inc Jobs in Usa

5 positions found

Associate Marketing Manager
✦ New
Salary not disclosed
Hoboken, NJ 5 hours ago

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

The Associate Marketing Manager, Advanced Marketing (Physical Sciences Journals) will play a key role in driving visibility, readership, engagement and submissions for physical sciences journals in the Advanced Portfolio. This role supports strategic marketing priorities through the execution of targeted campaigns, market insights, and cross-functional collaboration. The Associate Manager will manage journal marketing initiatives, contribute to content strategy, and help strengthen the positioning of our physical sciences portfolio in the marketplace.

Key Responsibilities & Duties:

Marketing Strategy & Execution
- Manage marketing campaigns and programs for a portfolio of physical sciences journals, tailoring plans to specific subject areas, researcher communities, and market needs.
- Develop and execute integrated marketing campaigns in partnership with senior team members to drive submission growth, readership, and journal awareness.- Plan and execute events and sponsorships as outlined in marketing plans
- Track data for initiatives and adapt plans according to results

Content Development & Communication
- Lead creation of marketing assets-including web content, email campaigns, author resources, promotional materials, and conference collateral.
- Craft targeted communications for authors, reviewers, editors, and the broader research community.

Cross-Functional Collaboration
- Partner closely with editorial and wider marketing teams to align marketing initiatives with journal development priorities, special issues, new launches & regional opportunities
- Coordinate gotomarket efforts for new journal initiatives and subjectarea promotions.
- Work with campaigns, subject marketers and regional marketing teams to ensure cohesive global execution and message alignment.

Performance & Operations
- Track and analyze campaign performance, author engagement metrics, and marketing ROI; synthesize insights into recommendations for continuous improvement. - Manage vendor relationships and coordinate external agencies supporting journal marketing activities.
- Support budget management, tracking, and reporting for assigned journals and initiatives.
- Contribute to the ongoing enhancement of marketing processes, tools, and best practices.

Required Qualifications -
Qualification in Marketing, Communications, Publishing, Business, or related field.

- 3+ years of experience in marketing, preferably within academic publishing, scholarly communication, or a related scientific/technical field.
- Strong project management skills with the ability to prioritize across multiple journals and deadlines.
- Excellent written and verbal communication skills, with an ability to translate technical subject matter into compelling messaging.
- Proficiency with marketing platforms, analytics tools, and research methodologies. - Experience analyzing and reporting on campaign performance and audience insights.
- Creative thinker with a datainformed approach to marketing optimization.
- Collaborative mindset with experience working across editorial, sales, product, or similar teams.
- Experience managing vendors and supporting marketing budget activities.
- Strong attention to detail and ability to manage complex initiatives across multiple stakeholders.
- Understanding of the author journey, publishing lifecycle, and broader academic research ecosystem preferred.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.


We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

70,400 USD to 98,533 USD#LI-CW1

Job Posting Title:

Associate Marketing Manager

Location:

Hoboken (HQ), NJ, USA
Not Specified
View & Apply
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Inside Sales Representative
✦ New
🏢 John Wiley & Sons Inc.
Salary not disclosed
Campbell, CA 5 hours ago

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Have a passion for making a difference in the education, careers, and lives of hundreds of thousands of college-level students? zyBooks is a professor-founded company producing interactive, online learning content that replaces college-level textbooks, homework, and even programming lab assignments. zyBooks is dedicated to the success of students worldwide, having provided courseware to more than 1.1 million students at over 1,200 universities. Inside Sales Representative (ISR) is responsible for identifying, qualifying, and closing opportunities in Computer Science and Engineering departments at small colleges and universities in the USA. The ISR works remotely and manages a territory of 200+ accounts.


A typical day will include outreach to prospective and existing customers. The majority of the outreach is live calls, but also includes emails, voicemails, and virtual meetings and all activities are expected to be properly logged and tracked in the CRM (Salesforce).


The ISR reports to the Manager, Market Development and is responsible for meeting/exceeding territory sales quotas twice a year.

How you will make an impact:

  • Convey the zyBooks story and pedagogy as a market-facing sales professional.
  • Leverage existing relationships to grow business at existing accounts.
  • Use referral selling and data-informed decision making to generate business with prospects..
  • Use Salesforce to record activities, manage customer relationships and develop an accurate and robust pipeline of opportunities.
  • Collaborate with the Inside Sales/Market Dev team to create strategic, actionable plans to expand market share.

What we look for:

  • BA / BS Degree or equivalent
  • Strong sense of teamwork and the ability to collaborate effectively with colleagues
  • Demonstrated expertise in active listening and establishing a strong rapport over phone conversations
  • Exceptional written and verbal communication skills
  • Solutions-based problem solver, adaptable, and strategic
  • Excellent organizational and planning skills
  • Business application software: Google Suite, Microsoft Suite, CRM ( preferred), Zoom, etc.
  • Some inside sales/account management experience preferred

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.


We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

48,000 USD to 69,333 USD#LI-KW1

Job Posting Title:

Inside Sales Representative

Location:

Remote, CA, USA
Not Specified
View & Apply
Content Protection Business Analyst
✦ New
🏢 John Wiley & Sons Inc.
Salary not disclosed
Hoboken, NJ 5 hours ago

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Reporting to a Content Protection Lead, the Content Protection Business Analyst (CPBA) provides anti-piracy and brand protection support by monitoring and processing daily piracy alerts, triaging incidents, and coordinating with internal teams and external vendors to ensure timely, appropriate enforcement actions.

The CPBA uses data produced by Wiley's content protection vendors and Wiley's marketing and sales teams to generate regular and ad hoc reports that help Wiley better understand the piracy landscape and inform important business decisions. The CPBA collaborates with internal stakeholders to collect, validate, and enrich data and intelligence that can enhance content protection activities, helping to safeguard Wiley's revenue streams and reduce financial loss caused by copyright and trademark infringement online.

The CPBA conducts and/or supports research on revenue protection, return on investment, sales recovery, and the impact of piracy on Wiley's customers and markets. The CPBA stays current on piracy developments and emerging trends, proactively informing Wiley about new technological threats and relevant opportunities-including the increasing use of AI-enabled tools by bad actors and the availability of AI-based technologies that can strengthen detection, analysis, and enforcement. Accordingly, the CPBA is expected to be familiar with artificial intelligence-based technologies and how they may affect online piracy, brand abuse, and content protection operations.

The CPBA may also manage or support projects focused on assessing and addressing new piracy and brand abuse phenomena, including process improvements, vendor performance monitoring, and cross-functional initiatives.

This role requires in-depth knowledge and experience, applying best practices and a strong understanding of internal and external business issues to improve processes and solve complex problems. The CPBA works independently with minimal guidance and serves as a resource for colleagues with less experience. The role requires conceptual and practical expertise in the discipline, relevant knowledge of related disciplines, and sound judgment based on analysis of multiple sources of information.

May have up to two individual contributor direct reports.

Responsibilities

  • Monitor, triage, and process daily piracy/brand abuse alerts; coordinate with vendors to ensure timely and appropriate enforcement actions.
  • Produce clear, actionable reporting (weekly/monthly/quarterly) on piracy trends, case volumes, outcomes, and vendor performance to support business decisions.
  • Partner with internal stakeholders (e.g., Sales, Marketing, Legal, Product, Technology) to gather, validate, and enrich data that improves content protection effectiveness.
  • Conduct and/or support analysis on revenue protection, ROI of enforcement activity, sales recovery indicators, and the business/customer impact of piracy.
  • Maintain current knowledge of piracy ecosystems, tactics, and emerging threats, proactively brief stakeholders on new developments.
  • Support or manage projects that assess and address new piracy and brand abuse phenomena, including process improvements and operational playbooks.

Key outputs / success measures

  • Accurate, timely piracy alert processing and vendor notification/escalation.
  • High-quality monthly and quarterly vendor performance reports (KPIs, SLA adherence, outcomes, recommendations).
  • Insightful dashboards and narrative reports that improve decision-making and resource allocation.
  • High-quality open-source intelligence (OSINT) on new piracy methods, platforms, facilitators, and enforcement opportunities.
  • Documented, repeatable workflows and measurable improvements to detection, response times, and outcomes.
  • Strong stakeholder satisfaction (internal teams and external partners submitting alerts).

Requirements:

  • Bachelor's degree (or equivalent practical experience).
  • Experience in the content industry, entertainment, technology sector, or with vendors supporting anti-piracy/brand protection operations.
  • Strong analytical skills: comfortable working with datasets, KPIs, trend analysis, and translating findings into recommendations.
  • Solid technical literacy and the ability to translate business needs into concrete capabilities and operational requirements.
  • Working knowledge of AI-enabled technologies(e.g., AI-assisted search, classification, anomaly detection, content matching) and how AI is used by both bad actors and defenders in piracy/brand abuse contexts.
  • Knowledge of piracy platforms, piracy facilitators, and escalation processes for non-compliance; publishing-sector experience is a plus, but adjacent industry experience is welcome.
  • Basic understanding of core IP concepts (copyright fundamentals; familiarity with trademark/brand protection is a plus).
  • Proven ability to operate effectively under deadlines in a fast-paced, international, digital, and multi-lingual environment.
  • Demonstrated integrity, sound judgment, clear and unbiased thinking, and "grace under pressure."
  • Adaptable mindset: willingness to embrace change, adjust priorities quickly, and contribute to evolving strategies.
  • Ability to influence without authority, gather inputs across teams, and manage stakeholders effectively.
  • Project coordination/management capability (planning, tracking, documentation, delivery).

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.


We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

85,500 USD to 122,567 USD#LI-JG1

Job Posting Title:

Content Protection Business Analyst

Location:

Hoboken (HQ), NJ, USA
Not Specified
View & Apply
Account Manager
🏢 John Wiley & Sons Inc.
Salary not disclosed
Hoboken, NJ 2 days ago

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

About the Role:

The Account Manager will serve as the primary point of contact for clients using Wiley Partner Solutions Workflow products, including Research Exchange Submission, Screening, and Review. This role involves managing client relationships, triaging and resolving support inquiries, escalating issues when necessary, and providing training on platform use. The Account Manager will also play a pivotal role in the onboarding of new clients to Research Exchange

How you will make an impact:

  • Customer is able to use the platforms with a minimum of disruption.
  • Customer's end users have a positive experience with platforms
  • Platform issues are identified and resolved
  • Client's end users have a positive experience with platforms
  • Client understands status and progress of reported issues.
  • Client understands status and progress of requested development.
  • Wiley gets valuable feedback about the features and operation of the platforms
  • Ability to manage resources
  • Early warning of response time problems and feature defects
  • Demonstrate value of services to clients
  • Cross train colleagues to provide backup and integrated support with other services
  • Reduce customer support requests
  • Ability for business growth and development to increase knowledge of the customer and explore additional sales opportunities.
  • Contribute to operationalizing the Research Exchange onboarding process.

What we look for:

  • Bachelor's Degree or equivalent
  • 1 year in a publishing-related role
  • 1 year of customer service experience
  • Ability to understand the publishing workflow from content creation through distribution to readers
  • Proficient in at least one major online peer review system such as ScholarOne Manuscript Central, Research Exchange, Editorial Manager, or Bench Press
  • Ability to work independently
  • Ability to collaborate with global remote team
  • Shows good judgment in deciding when to escalate issues to management
  • Strong interpersonal skills necessary to communicate with clients and advocate for customers with internal resources

About Wiley:

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.


We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

55,700 USD to 77,967 USD#LI-KW1

Job Posting Title:

Account Manager

Location:

Cary, NC, USA
Not Specified
View & Apply
Customer Success Manager
🏢 John Wiley & Sons Inc.
Salary not disclosed
Cary, NC 2 days ago

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Customer Success Managers are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions. Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.

The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory. They will work with existing and new customers to create and implement their digital solutions. They will work with their DLE or AM partner to expand their digital footprint.

Job Responsibilities:

  • Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.

  • Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.

  • Consult with instructors on implementation and curriculum design. Execute individual and departmental training plans.

  • Collaborate with DLE/Account Manager to review the status of opportunities, existing business, and expansion opportunities.Partner with DLE/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers.Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.

  • Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions. Assist AM with converting the pilot to an adoption.

  • Collaborate with DLE/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.

  • Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.

  • Conduct re-training with keycustomers to ensure all large adoption customers are "power users."

  • Provide deep integration support on various LMS / LTI implementations.

  • Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption Opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.

  • Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.

  • Review Vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP. Follow up on non-responders of IA confirmations at the end of each season.

Qualifications:

  • Undergraduate degree

  • 2-4 years of relevant work experience in a similar function

  • Previous customer service, sales support and tech product support exposure

  • Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.

  • User experience knowledge with a CRM platform, preferably Salesforce

  • Strong written and verbal communication skills

  • Excellent organization and time management skills

  • Ability to learn and apply technical expertise with new and existing platforms.

  • Strong skill set to train and implement digital solutions.

  • Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.

  • Adaptable: can navigate complex sales processes with multiple decision makers

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.


We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

42,000 USD to 60,667 USD#LI-KW1

Job Posting Title:

Customer Success Manager

Location:

Remote, NC, USA
Not Specified
View & Apply
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