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Project Controls Engineer 4
Location: Los Alamos, NM (Onsite)
Schedule: 9/80 Work Schedule
Pay Rate: $85/hr – $91/hr
Assignment Duration: 1 Year
Positions Available: 2
Position Overview
We are seeking an experienced Project Controls 4 to support project execution activities at Los Alamos National Laboratory (LANL). This role provides senior-level expertise in project planning, scheduling, cost engineering, and Earned Value Management (EVMS) to ensure successful delivery of complex technical projects.
The ideal candidate will have extensive experience in project controls systems, cost estimating, schedule development, and financial analysis, with the ability to identify cost and schedule trends and provide actionable recommendations to project leadership.
This position works under consultative direction and may provide technical oversight and leadership for project controls teams, ensuring compliance with project objectives, schedules, and financial targets.
Key Responsibilities
- Support and maintain the Earned Value Management System (EVMS) and project controls processes.
- Perform cost estimating, cost analysis, cost control, and financial reporting activities for complex projects.
- Develop, maintain, and monitor project schedules, ensuring alignment with project milestones and deliverables.
- Identify cost and schedule trends and provide analysis and recommendations to project leadership.
- Supervise or provide technical direction for planning, scheduling, and cost engineering activities.
- Prepare and review cost reports, schedule analysis, and project performance metrics.
- Support project organizational and administrative activities including budget tracking and performance monitoring.
- Provide innovative solutions to cost and schedule challenges on complex technical projects.
- Develop advanced concepts, techniques, and standards to improve project control performance.
- Collaborate with cross-functional teams to ensure project objectives are achieved on time and within budget.
Required Qualifications
- Bachelor’s degree in Engineering, Construction Management, Project Controls, or related field.
- 12+ years of related project controls experience or equivalent combination of education and experience.
- Strong experience with cost estimating, cost control, and financial analysis for large projects.
- Demonstrated experience with schedule development, monitoring, and analysis.
- Experience supporting EVMS-based project environments.
- Strong analytical, organizational, and communication skills.
- Proficiency with Microsoft Office (Excel, Word, and related tools).
- Ability to work independently and provide leadership on complex project assignments.
Preferred Qualifications
- Experience working in DOE, NNSA, or federal project environments.
- Prior experience supporting engineering, construction, or technical programs.
- Experience working as a Control Account Manager (CAM) or supporting project budgets and financial reporting systems.
- Knowledge of project financial status reporting and earned revenue tracking.
Work Environment
- Onsite position located in Los Alamos, NM.
- 9/80 work schedule.
- Work performed in a non-secure area with no clearance required for start.
- Position supports project activities within the PC organization at LANL.
Equal Opportunity Employer
COMPA Industries is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.
Notice to Recruiting Agencies
COMPA Industries does not accept unsolicited resumes from third-party recruiting agencies.
No C2C or agency submissions will be accepted.
Instructions
Must have Epicor experience from version 9 or 10 through Kinetic
Local candidates only (onsite role)
Job Description
Key Responsibilities:
Administer, maintain, and support Epicor ERP environments (Epicor 9, Epicor 10, and Kinetic).
Manage system configuration, user security, roles, permissions, and licensing.
Perform upgrades, patches, and version migrations, including support for Kinetic transition initiatives.
Monitor system performance, troubleshoot issues, and ensure high availability and reliability.
Support Epicor modules such as Manufacturing, Supply Chain, Finance, MRP, Purchasing, Inventory, and Production (as applicable).
Collaborate with business users to gather requirements and translate them into system configurations or enhancements.
Develop, maintain, and optimize BAQs, dashboards, reports, and forms.
Manage integrations between Epicor and third-party systems (EDI, MES, WMS, CRM, etc.).
Oversee data management, backups, disaster recovery planning, and system documentation.
Coordinate with Epicor vendors/partners on support tickets, upgrades, and best practices.
Provide end-user training, documentation, and Tier 2/3 support.
Ensure system security, compliance, and audit readiness.
Support continuous improvement initiatives and ERP roadmap planning.
Required Qualifications
Hands-on experience administering Epicor ERP (Epicor 9 and/or Epicor 10; Kinetic strongly preferred).
Strong understanding of Epicor architecture, application server, database, and client deployment.
Experience with SQL Server (queries, performance troubleshooting, data validation).
Proven experience with Epicor security, BAQs, BPMs, dashboards, and customizations.
Experience supporting ERP upgrades and system migrations.
Solid understanding of manufacturing and/or distribution business processes.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication skills with both technical and non-technical stakeholders.
Below are Location
Covington,VA
Evadale,TX
Cottonton,AL
Roanoke Rapids,NC
Longview,WA
· Patching cable installation and recovery.
· Installing power leads.
· Installing, removing or swapping equipment.
· Locating and or identifying network circuits and tagging the demark location.
· Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support.
· Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.
· Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.
· troubleshooting and patching power cables;
Required Skills & Experience
Create and modify sales orders in the ERP system (Epicor).
Ensure accurate and up-to-date stock information.
Work closely with the distribution center team on order routing, transfers, and shipments.
Create tickets for IT when ERP or data issues arise.
Communicate with the warehouse regarding transfers that need to be shipped.
Review records and reporting to understand discrepancies or differences in inventory data.
Job Description
Insight Global is looking for an ERP Processing Specialist to support order management, inventory accuracy, and communication between internal teams and third‑party partners. This role will be responsible for creating and modifying sales orders within the Epicor ERP system, maintaining accurate stock information, and coordinating closely with the distribution center on shipments and transfers. The specialist will also manage consignment inventory in virtual warehouse environments, reconcile month‑end data with partners like Walmart or Amazon, and troubleshoot issues by creating tickets for the IT team. Strong Excel skills, problem‑solving abilities, and experience in supply chain operations (internships included) are highly preferred. Experience in consumer goods or ERP systems is a plus.
**NO THIRD PARTY OR C2C CANDIDATES**
CANDIDATES MUST BE LOCAL TO LOVELAND, CO TO BE CONSIDERED
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Job Title: Oracle Health Ambulatory Adoption Coach (Onsite / Local)
Duration: 6 months (high likelihood of extension)
Start Date: April 6, 2026 (target)
Schedule: 40 hours/week, Monday–Friday (may adjust to Monday–Thursday based on hospital need)
Weekend Coverage: None
Location: Local candidates to Loveland, CO only (no travel reimbursement, no per diem)
Role Summary
The Oracle Health Ambulatory Adoption Coach provides at-the-elbow, real-time workflow support to ambulatory clinic staff during the rollout and adoption of new clinical workflows. This role focuses on reinforcing training, supporting staff during live patient care, identifying adoption barriers, and escalating issues appropriately. This is not a
classroom-trainer role.
In addition to ambulatory form submission workflow adoption, the engagement includes expanded adoption support across:
- Clinical AI Agent
- Nursing Device Integration (nurse call, IV pumps, CareAware Connect, secondary alerting, telemetry strips, smart beds)
- Tonic / touchless check-in
- eSignature
Key Responsibilities
At-the-Elbow Clinical Support
- Provide real-time workflow support to Medical Assistants (MAs) and clinic staff during active patient encounters
- Assist with Oracle Health Ambulatory documentation and form submission workflows
- Reinforce workflow sequencing, documentation best practices, and consistent execution
Workflow Reinforcement s Adoption
- Support standardization of ambulatory workflows across multiple clinics
- Help staff understand how new workflows integrate into end-to-end patient visit operations
- Build staff confidence and reduce disruption during adoption
Issue Identification s Escalation
- Identify workflow challenges, system usability issues, and adoption barriers
- Document themes (common questions, pain points, gaps)
- Escalate issues to project leadership/operational stakeholders as needed
Collaboration s Reporting
- Coordinate with the implementation/adoption team and operational leadership
- Provide feedback on adoption readiness and progress
- Participate in check-ins/status touchpoints as required
Required Qualifications
- 3+ years supporting Oracle Health (Cerner) Ambulatory workflows and/or implementations
- Experience providing at-the-elbow support during go-lives, stabilization, or adoption periods
- Strong understanding of ambulatory clinical documentation workflows
- Experience supporting Medical Assistants and/or clinical support staff in live clinic environments
- Strong communication skills and ability to operate independently in a fast-paced setting
Preferred Qualifications
- Experience supporting clinical forms/documentation workflows (build or operational support)
- Experience in multi-clinic ambulatory environments
- Exposure to any of the following is a plus:
- Clinical AI enablement/adoption
- Nursing device integration (nurse call, pumps, secondary alerting, telemetry, smart beds)
- Tonic / touchless check-in
- eSignature workflows
Sorrel River Ranch is a luxury property located along the scenic Colorado River surrounded by stunning buttes and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.
Title: Front Office Manager
Reports to: General Manager
Property: Sorrel River Ranch
Date Revised: January 2026
About The Sorrel River Ranch Experience
Sorrel River Ranch aspires to welcome guests and staff into a progressive, authentic community that shares the common passion of living life to its fullest. We’re driven to develop and foster a one-of-a-kind ranch resort experience offering the best quality locally grown food, most unforgettable and enjoyable adventure pursuits, genuine relaxation that restores the mind and body, unique opportunities for bonding with loved ones, and a wealth of experiential education programming with the goal of expanding our collective awareness, understanding, and appreciation of the incredible world we all share.
Position Overview
Collaborate with all team members to ensure that The Sorrel River Ranch product is delivered to the highest operational standards. Execute once-in-a-lifetime experiences for guests by anticipating guest needs, tailoring service to guest preferences, and exceeding expectations. Support the management in daily operations and leadership of the team. Support the business operations team by assisting with projects relating to the MEWS, and monthly inventories, team support and training on the systems. Support The Sorrel River Ranch operations by continuing to clarify The Sorrel River Ranch product, structure, standard operating procedures, and support other operations, as necessary. Work to further The Sorrel River Ranch product by questioning operational norms, proposing solutions, and striving to innovate and streamline The Sorrel River Ranch operation.
Position & Responsibilities
All duties must be done in the manner prescribed by Sorrel River Ranch and Spa.
- Supervise all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions.
- Manage and motivate all Guest Experience Makers, Guides/Tours, Spa Therapists, and Reservations, with daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction. Understanding and anticipating each guest’s wants and needs. Helping co-workers goes beyond exceeding guests’ wants and needs.
- Check and control room reservations, front office systems, and supplies inventory, scheduling, forecasting and department budget to maximize revenue.
- Compile and prepare financial reports, including the rate and availability calendar. Be 100% responsible for Revinate, Synxis, Akia, Mews Expedia and all other OTA’s and third-party booking engines.
- Conduct daily, weekly department meetings.
- Be responsible for recruiting, onboarding, training and hiring of all Front Office personnel.
- Direct department training programs include Orientation, New Hire Training, EI Certification, Train-the-Trainer, Ongoing Training, and Performance Evaluations.
- Plan, assign, and direct various department tasks and projects assigned.
- Demonstrate knowledge of, adherence to, and enforcement of all SRR standards
- Supervise and assist staff with basic functions such as:
- Process guest check-in and check-out smoothly and correctly.
- Enforce and execute all cash handling, check, and credit policies to accurately balance transactions, charges and payments, and guest billing.
- Deliver all guest messages, mail, and packages in a timely manner.
- Ensure that accurate guest and room status information is maintained and effectively communicated by completing thorough reviews as assigned.
- Operate front desk equipment including but not limited to phone system, MEWS - Property Management System (PMS), Central Reservation System, copier, calculator, fax, internet systems and printers.
- Maintain consistent communication, especially with housekeeping and engineering departments.
- Complete necessary shift paperwork and ensure accuracy on shift checklist, logbook, courtesy call back log, and all other forms or checklists assigned.
- Execute Standards – making sure we always comply.
- AM/PM Checklist
- Guest Request Log
- Telephone Log
- Experience Log – BLM report
- Audit the Key Log Weekly Guest billing, disputes, and inquiries.
- Creation of checkbook and maintaining/reviewing Rooms Department Expenses
- Reservation management – ensuring arrivals have been reviewed, deposits have been taken, understand what corporate accounts are arriving.
- Resolve guest problems quickly, efficiently, and courteously. Meeting and exceeding each guest’s want and needs.
- Maximize hotel profitability.
- Use and practice suggestive selling techniques to increase revenues.
- Maintain, monitor, and update group information on the hotel’s records, as necessary.
- Be well acquainted with all area attractions, current events, directions, and competition in the local community.
- Maintain knowledge of all available Hotel, F&B, and Experiences packages, promotions, and details
- Perform essential front desk duties and responsibilities which include working desk shifts.
- Develop and execute projects including identifying the necessary tasks and deadlines, assigning them to appropriate people, and following-up as needed to ensure effective and timely completion.
- Participation as Manager on Duty as assigned.
- Attend required meetings and pre-shift meetings.
- Communicate with guests and employees both verbally and in writing to answer questions and provide clear directions in advising and instructing staff in the details of work.
- Organize, conduct, and/or attend meetings to obtain and disseminate pertinent information.
- Effectively communicating with other department heads, teamwork is the network for success.
- Counsel, in a timely manner, individual department members who are not performing adequately.
- Provide security for guests, employees, and property by adhering to security procedures for guest room keys and master keys.
- Understanding all hotel emergency procedures
- Reporting any suspicious activity to management
- Performs all other duties assigned.
Requirement & Qualifications
- Having a smiling and happy attitude
- Powerful desire to lead and motivate employees.
- Judgment and speed in decision making.
- Professionally manage multiple tasks and demands simultaneously.
- Mindfulness.
- Attentive and friendly listener
- Sincere desire to provide exceptional customer service.
- High ethical standards
- Availability and dependability in meeting a work schedule.
- Communication: Ability to read, write and speak English
- Mathematical: Ability to add, subtract, multiply, and divide. Calculate figures and amounts such as discounts and count cash.
- Technical: Ability to operate and control equipment such as computers, switchboard, radio, copy / fax machines etc.
- Physical: Required to stand for prolonged periods of time
- Knowledge / Experience: No experience is required. Prior hospitality experience is preferred.
- Availability: Must be able to work a varied schedule including nights, weekends, and holidays
- Valid driver’s license
We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.
Company Overview:
Fire-Dex is a family-owned, global manufacturer of head-to-toe personal protective equipment (PPE) for first responders and an Independent Service Provider (ISP) of PPE care and maintenance. Our mission is simple: to serve those who serve. We live by our values—Fun, Integrity, Respect, and Excellence (FIRE)—and take pride in being recognized as a multi award-winning organization, including Top Workplace by NorthCoast 99 and Weatherhead 100.
Role Summary
We are seeking an IT Web Developer to help support and enhance our custom web applications. This role is ideal for a developer who has a solid foundation in modern web development and is looking to grow their skills while working on real-world business systems.
The developer will work with tools such as React & JavaScript for frontend development. PHP backend using an MVC framework, and a MySQL database, all hosted in a Linux-based VPS environment. This role will collaborate closely with experienced IT team members, business stakeholders, and third-party developers contributing to new features, improvements, and ongoing application support. This will be a hybrid role located at our headquarters in Medina, OH.
Key Responsibilities
Application Development & Support
- Assist in maintaining and enhancing custom web applications
- Implement new features, UI improvements, and administrative tools under guidance from senior IT staff
- Troubleshoot and resolve application issues across frontend, backend, and database layers
- Learn and follow established coding standards and best practices
Backend & Database Contributions
- Write and maintain database queries and assist with schema updates
- Support backend development, including APIs and admin functionality
- Help ensure data accuracy, performance, and reliability
Required Skills & Experience
Experience and Education
- 1–3 years of experience supporting or building web applications
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or IT is preferred
- Equivalent experience accepted (Associate’s degree, bootcamp, or self-taught) with demonstrable project work and ability to work in an existing codebase
Technical Foundation
- Working knowledge of JavaScript and React (components, hooks, API integration)
- Experience with PHP in a web application context
- Intermediate experience with relational database management systems, such as MySQL, Microsoft SQL Server, etc.
- Familiarity with Git and collaborative development workflows
General Competencies
- Ability to debug issues across frontend, backend, and database layer
- Willingness to learn existing systems and improve them incrementally
- Comfort working with established codebases
- Ability to cooperate effectively across teams while demonstrating strong self-accountability and leadership
- Ability to understand and interpret technical specifications to business stakeholders
- Strong attention to detail and eagerness to grow technical skills
Preferred / Nice-to-Have Skills
- Exposure to PHP frameworks (e.g. Laravel, Symfony, or similar)
- Experience with Microsoft Power Platform
- Basic familiarity with Linux environments
- Familiarity with NoSQL Databases, such as MongoDB
- Hands-on experience developing and deploying solutions in Azure and/or AWS cloud environments
- Production experience with large codes bases
- History of maintenance with business-critical systems
- Performance optimization skills (application and database-level) with large data applications
More Benefits Include:
- Competitive salary
- Employee Assistance Program
- Health, dental, and vision insurance
- Paid time off and parental leave
- 401(k) with matching, life insurance, EAP, discount programs and other perks
- Fulfillment about your work and this industry because it is impactful
More About Us:
- Our values include fun, integrity, respect, and excellence = FIRE!
- Our dedicated team of associates have helped pave the path of innovation for new products and services that are focused on the health and safety of first responders
- Temperature-controlled production floor with nice break rooms, fresh food market, and outdoor patios
- 40+ years in business
- Multi award-winning organization – including multiple repeat recognition as a Top Workplace by NorthCoast 99 eight times over, Family Business Achievement Awards, Smart Culture Awards, Cascade Business Growth Awards and Weatherhead 100!
Be part of making the highest quality personal protective equipment in the USA and keeping first responders safe!
Learn more about our culture and team!
- Find purposeful work making firefighter PPE: your work passion with the Fire-Dex family: It's Made: Turnout Gear: Opportunity Employer (EOE)
Fire- Dex is an equal opportunity employer to all, regardless of age (40 and over), ancestry, color, disability (physical and mental, including HIV and AIDS), genetic information, gender identity and expression, marital status, medical condition, military or veteran status, national origin, race (includes traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, or any other basis protected by law. We are committed to a diverse and inclusive workforce and actively seek to ensure that our hiring and employment practices reflect this commitment.
Interview Process & Consent
Fire‑Dex may use AI‑assisted tools to record and transcribe interviews for evaluation purposes, with candidate notice and consent. These tools support, but do not replace, human decision‑making. Interview data is handled in accordance with applicable privacy laws, including CCPA and GDPR.
Please note: We are only considering direct applicants for this position. Third‑party agencies will not be considered.
Department: Food and Beverage
Position: Beverage Manager
Reports To: Food and Beverage Director and General Manager
Supervisory Responsibilities: All Bartenders and Bar Backs at The Blue Pig Tavern, Brown Room, Boiler Room, Veranda Bar, Banquets, Pool Bar, and Receivers. Oversees daily inventory, ordering, usage and all beverage related items.
Beverage Management Overview: Recruit, hire and train skilled, friendly staff to provide and prepare quality beverage service to all guests. Ensure quality and safety standards are clearly defined and adhered to. Ensure excellent customer service and safety throughout all bar environments. Define beverage program and provide training to increase sales and enhance guest service. Maintain pars of all bar products. Establish and track against sales objectives. Work hand by hand with the F&B Director and VP of F and B to collaborate with beverage vendors to develop cost savings programs that are aligned with the Brand Standard focusing on activations. Completes counts and analysis of inventory in addition to costing of all products. Oversees cleanliness and unity of all bars and bar storage areas. Maintains the developed property wine list.
These duties may be described as, but not limited to:
- In conjunction with outlet leaders, hire and motivate staff in all beverage outlets to provide excellent service to patrons
- Works hand in hand with outlet managers to maintain standards of all bar environments
- Manage the business aspects of the bar, controlling cost of goods.
- Set and enforcing quality and safety controls.
- Design and launch promotional events.
- Set objectives and targets for beverage unit/bar.
- Set and monitor quality and service standards for staff.
- Communicate company policy, and procedures to staff, ensuring staff operate within company policies.
- Set standards, ensure cleanliness and hygiene of bar area.
- Promote and practice compliance with fire, health, safety and hygiene standards and regulations.
- Responsible for compliance with required training and certifications, including TIPS, ServSafe or similar. Ensuring bar staff are up to date with their training certification.
- Organize inventory, maintain pars, and ordering procedures. Keeping accurate requisition and inventory forms. Reporting all monthly data in a timely and accurate manner.
- Maintain and organize wine and drink lists and promotions.
- Create and maintain monthly employee schedule based on business in beverage outlets.
- Oversee nightly closure all outlets (Brown Room, Boiler Room, Veranda Bar, Banquets) and act as F and B manager on Duty.
- Train service staff in proper liquor handling and customer service.
- Interview, select, train, supervise, counsel and discipline service staff for the efficient operation of all outlets. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as menu changes. Schedule and direct staff in their work assignments.
- Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of parties involved. Communicate with all departments to ensure customer service needs are met. Maintain regular meetings with staff for training and service updates.
- Create onboarding and training materials for bartenders and barbacks.
- Define and track profitability goals by outlet for beverage programs to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse).
- Work closely with F&B director to ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures.
- Maintain organization and inventory of Congress Hall on and Off-Site storage facilities.
- Orders, receives, stores all liquor products.
- Establish and maintain accurate inventory of all products and check quantities to ensure accuracy. Alerts business owners when stock runs low.
- Maintain beverage-related equipment in good working order i.e., Bulk CO2, Ice Machines, bar equipment, and soda equipment.
- Monitor all outlets for traffic flow, security, customer satisfaction, and liquor control/inventory.
Supervisory Responsibilities: Dotted line supervisory responsibilities to the F&B Director. Provide direct service to guests as needed, including, but not limited to, serving and bussing tables, seating guests, bartending, and general clerical/cashier duties. Supervises stewards to ensure accurate and efficient delivery/inventory process. Acts as Manager on duty for F and B outlets in the evenings.
Required Knowledge, Skills, Abilities:
- Good communication skills, both verbal and written.
- Ability to supervise subordinate staff, including, but not limited to assignment of duties, evaluating service, and taking disciplinary action when necessary.
- Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
- Knowledge of hotel food and beverage operations and operating systems including ALOHA.
- Must possess basic computational ability and computer skills.
- Must be able to lift up to 15 lbs. on a regular and continuing basis and push and pull carts and equipment weighing up to 250 lbs. occasionally.
- Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
Minimum Qualifications:
- Undergraduate degree or equivalent.
- Minimum of two years supervisory experience in Food and Beverage venue.
- All employees must maintain a neat, clean, and well-groomed appearance per Congress Hall standards.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Title: Equipment Installation Mechanical Technician IV - 3 Openings
Location: Newton, NC
Duration: 12 Months
Hours: Monday - Friday 8 AM - 5 PM, Occasional OT
Travel Requirements: Project locations will range from Newton, NC and Hickory, NC
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
Scope of Position:
The Lead Equipment Installation Mechanical Technician is a senior-level technical role responsible for leading and executing complex mechanical equipment installations. This position provides on-site leadership, technical expertise, and coordination for installation projects, ensuring work is completed safely, on schedule, and in compliance with engineering specifications, quality standards, and customer requirements. The Lead Technician serves as a subject matter expert and mentor to junior technicians.
• This position is in the Engineering Project and is focused on capacity additions and the associated line installations & debug from a mechanical perspective.
• Lead and/or participate on manufacturing engineering projects and lead/support teams for the purposes of capacity installations, equipment debug, and preparing line/associated parts for Operations Receivership.
• As a leading team member, provide advanced mechanical discipline to proactively identify technical problems through root cause understanding coupled with robust industrialized solutions relative to line debug and installs.
• Leverage knowledge of mechanical and electrical engineering, machining & designing processes to improve performance of equipment/manufacturing process.
• Lead/support the development and execution of project plans to deliver timely error-free mechanical support for multi-line equipment installations
• Experienced with working along-side vendors and suppliers to resolve technical issues to protect scope, timing, and cost metrics.
• Ability to work, collaborate, cooperate, and utilize Best Practice across various functional groups on a daily basis to accomplish goals
•Interpret and work from detailed engineering drawings, schematics, blueprints, and installation manuals.
•Perform advanced mechanical tasks including rigging, leveling, precision alignment, torqueing, piping, and mechanical integration.
•Troubleshoot and resolve installation issues, equipment malfunctions, and mechanical interferences.
•Verify installations meet OEM specifications, safety codes, and quality standards.
Leadership & Coordination
• Act as on-site Lead Technician, directing daily activities of installation crews and subcontractors.
• Assign tasks, monitor progress, and ensure efficient use of labor and resources.
• Mentor and train junior technicians, providing hands-on guidance and technical instruction.
• Serve as the primary technical point of contact between field teams, engineers, project managers, and customers.
Quality & Documentation
• Conduct inspections and quality checks throughout the installation process.
• Complete installation reports, checklists, punch lists, and as-built documentation.
• Support equipment testing, startup, and customer acceptance activities.
Project Support
• Assist with installation planning, sequencing, and scheduling.
• Coordinate material handling, tools, and equipment needed for installations.
• Support continuous improvement initiatives and best practices in installation methods.
Day-to-Day Responsibilities:
• Maintain safe work practices, inform others of hazardous conditions or personal practices as expressed on project team.
• Manage and lead installation and debugging activities to meet milestone & timeline objectives for successful capacity adds.
• Design & implement mechanical solutions and process changes to improve capability of manufacturing equipment.
• Lead in or solve mechanical and process issues through data analysis, experience, and collaboration with subject matter experts
• Manage spare part identification and storeroom entry as recommended by suppliers or peer engineers, noting available spares within (2)-plant footprint.
• Develop and update engineering and operations documentation.
• Support training for the operations workforce regarding equipment or operations changes
• Perform advanced troubleshooting, diagnosis, and repair of mechanical systems, equipment, and machinery (e.g., pumps, motors, conveyors, hydraulics, pneumatics, etc.).
• Align, test, and calibrate mechanical systems after installation.
• Diagnose complex mechanical failures and recommend effective solutions.
• Interpret blueprints, schematics, and technical manuals to support troubleshooting and repair activities.
• Identify opportunities to improve equipment reliability, efficiency, and safety.
• Collaborate with other departments to implement process improvements.
Qualifications
Required Education:
• Associate's degree
• A high school degree will be considered with significant hands-on experience
Required Years and Area of Experience:
• 3+ years’ experience in new equipment installations in a manufacturing environment, start-up experiences a plus
• Experience in a fast-paced, changing environment with multiple priorities
• Strong knowledge of mechanical systems, industrial equipment, and installation techniques.
• Proven ability to read and interpret engineering drawings and technical documentation.
• Experience leading crews in industrial, manufacturing, semiconductor, energy, or similar environments.
Required Skills:
• Ability to learn new technology and processes quickly
• Strong technical fundamentals with mechanical engineering skills
• Ability to multitask and prioritize work on an independent basis in a fast-paced project install manufacturing environment.
• Proficient with PC software, including Microsoft Office Suite
• Strong communication skills
• Expertise in mechanical systems such as hydraulics, pneumatics, bearings, gear systems, and conveyor systems.
• Ability to read and interpret technical drawings, blueprints, and schematics.
• Proficiency in using hand tools, power tools, and diagnostic equipment.
• Strong problem-solving, analytical, and critical-thinking skills.
• Knowledge of safety regulations and practices in an industrial setting.
• Basic computer skills for maintaining records and using CMMS (Computerized Maintenance Management Systems).
Certifications:
• Mechatronics trades highly desired
• Relevant mechanical or industrial certifications (e.g., Millwright, HVAC, or Welding) are a plus.
• OSHA or other safety certifications may be required.
Desired Skills:
• Hands-on experience in commercial manufacturing equipment
• Project leadership/management experience (including milestone management and financial ownership)
• Experience in vendor/supplier management on-site/off-site
• Experience with CAD
• SAP, Maximo, Maintenance Leadership
• Detail-oriented and able to perform with limited supervision.
Soft Skills:
• Leadership experience in technical project management
• Ability to work & effectively collaborate within a team
• Ability to allocate/supervise resources to accomplish aggressive project milestones & timeline within specification and costs.
• Able to shift tasks quickly
• Able to prioritize and multitask
• Communicate effectively both verbal and written
Hours of work/work schedule/flex-time:
• 40 hrs. (overtime expected). Due to the project timing; overtime and periodic off-hours coverage may be necessary to successfully complete workload and interact with other team personnel.
We are currently seeking a Sr. Manager, Engineering to join our Minneapolis Milk Plant in Minneapolis, MN. In this newly created role, you will oversee and manage all aspects of the engineering and maintenance functions optimizing productivity and maintaining the facility’s infrastructure and equipment. As a people leader, you will direct a team of maintenance supervisors and technicians and work closely with plant management to accomplish goals while demonstrating Kemps’ Culture of Excellence principles.
Kemps is a farmer-owned brand of Dairy Farmers of America (DFA), a dairy marketing cooperative owned by more than 12,500 family farmers. Our mark matters and it represents the wholesomeness of dairy that we share with our communities and loved ones. DFA manufactures a variety of dairy products, including cheese, butter, fluid milk, ice cream, dairy ingredients, and more, under well-known and established regional brands. Our fingerprints touch thousands of brands across the marketplace, and we’re passionate about delivering the simple pleasures of dairy to people everywhere, straight from our family farm owners.
Responsibilities include, but are not limited to:
- Ensure mechanical and electrical expertise is available to production and other departments to maintain production systems, utilities, buildings, and grounds in a 24-hour 7-day per week operation.
- Ensure the site has an effective predictive/preventative maintenance program which has a maintenance strategy for all assets to remove unscheduled down time, increase the lifespan of assets by keeping them in optimal condition, and contain maintenance strategies so assets are timely maintained to minimize costs of asset breakdowns.
- Utilize a computerized maintenance management system to optimize asset utilization through scheduled preventative maintenance.
- Collaborate with plant management and corporate staff to utilize equipment to improve employee safety, production quality, equipment reliability, and overall equipment effectiveness by utilizing Continuous Improvement techniques and a Management Operating Structure (MOS).
- Collaborate with senior management to identify and prioritize capital improvement projects. Recommend expense or capital projects which are necessary or will improve productivity, safety, or operational efficiency.
- Remain current with the latest and emerging industry regulations and codes relative to mechanical and electrical systems design and operation.
- Prepare and manage the department’s budget, ensuring cost-effective allocation of resources.
- Perform replacement analysis of equipment considering space costs, depreciation, service life, and maintenance costs; advise production management of information and recommend appropriate actions.
- Source and evaluate vendors, contractors, and suppliers to obtain quality products and services at competitive prices. Negotiate contracts and agreements with external parties as necessary.
- Promote a safe and environmentally sound workplace that complies with all applicable federal, state, and local regulations.
- Provide management of employees directly or through supervisors to ensure effective selection, retention, development, disciplinary action, and performance management. If a collective bargaining agreement exists, may participate in negotiations, grievances, or other contract-related activities and discussions.
- Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements.
Requirements:
- A bachelor’s degree in an engineering discipline is strongly preferred.
- 8+ years’ experience in engineering or maintenance functions in a food manufacturing environment.
- Minimum 2 years of supervisory experience of maintenance personnel is required.
- Experience managing budgets and capital projects.
- Ability to develop, scope, schedule, budget, and lead plant capex projects utilizing CAD and/or other tools.
- Experience with electrical motor control circuitry up to 480V 3 phase is preferred.
- Experience with PLC troubleshooting; Allen Bradley experience preferred.
- Ammonia/Refrigeration level 2 certification required (or willing to obtain certification).
- Boiler 1B or greater MN license required (or willing to obtain certification).
- Technical knowledge of wastewater treatment processes, regulatory compliance, and environmental best practices required.
- Union (for union facilities), Safety, and Worker's Compensation experience preferred.
- Proficient in Microsoft Office Suite and Auto CAD (preferred).
- Experience leading and following Safety/Security Policies and Procedures.
Benefits:
- Health and Welfare benefits begin 1st of the month after start date
- 401(k) with company contribution
- Competitive pay
- Paid vacation and holidays
- Career growth opportunities – we promote from within!
- Comprehensive healthcare benefits
- Service recognition and employee rewards
- Employee referral program
- Tuition reimbursement
- Work for dairy farm families
Job Description
Ecommerce Merchandising and Operations Manager
JOB SUMMARY
The Ecommerce Merchandising Manager will be responsible for the daily management of the Trina Turk website. This position acts as a process owner and collaborates with cross-functional areas to troubleshoot and implement processes to ensure the website operates efficiently.
The eCommerce Merchandising Manager is responsible for creating a consumer-first experience to drive sales and engagement. They will build a compelling catalog of product and devise effective selling strategies, manage the consumer journey and shopping experience, and execute product launches and promotions. This role is responsible for reporting on product performance and reviewing historical sales data to make informed product recommendations and increase sales. They will ensure the best user experience and comprehensive merchandising strategy, recommending real-time actions.
This role will serve as the liaison between Marketing, Development, Planning, Buying, Operations, Customer Service, Licensing, and external vendors to maintain the functionality of the websites.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure that new features and functionality are fully tested before going live on websites
- Execute e-commerce projects, including timelines, deliverables, cross-functional partnerships, and communication
- Website sales/promotions: tagging, setting up, and making discounts live
- Oversee daily management from product content set-up, promotions, pricing, troubleshooting of product fulfillment, and system integration
- Collaborate with developers to implement new features in Shopify
- Troubleshoot all issues with Developer, Customer Service, Ops, and Shopify support
- Identify and implement Shopify apps to support overall e-commerce initiatives
- Review challenges and devise solutions to support e-commerce, user experience, information technology, marketing, and customer service
- Manage our connection with third-party fulfillment partners to our eCommerce platform to ensure accurate inventory synchronization and seamless order processing
- Ensure products are set up accurately with all details and necessary information
- Review online product pages constantly and implement improvements that will increase consumer spending
- Build and recommend merchandising strategies based on data and analytics
- Review and update product recommendations
- Monitor customer reviews and flag concerns with the appropriate departments
- Perform bi-weekly checks of online product to ensure the best brand experience for the end consumer
- Evaluate site experience across desktop and mobile, and recommend upgrades to further improve customer experience
- Manage Ecom samples for website photoshoots
- Update promotional calendar and product ETAs
EDUCATION AND/OR EXPERIENCE
- 5-7 years of experience in digital marketing and merchandising
- Solid understanding of digital channels, trends, and user behaviors
- Working knowledge of promotion and marketing strategies
- Strong team player with the ability to build and maintain good rapport with both internal and external customers
- Exceptional organizational and communication skills with demonstrated ability to prioritize workload and manage multiple projects
- Experience with Shopify and POS systems
- Deep understanding of ERP and inventory management systems
- Knowledge of Excel, Microsoft Office, Slack, and Trello
Job Title: Integration Strategy Architect Experience: 10+ years in enterprise application integration and strong expertise in Boomi Integration platform
Job Summary We are seeking an experienced Integration Strategy Architect with deep expertise in designing, assessing, and modernizing enterprise integration landscapes.
The ideal candidate will have 10+ years of hands-on experience integrating complex business applications using middleware platforms such as Boomi and other leading integration technologies.
This role requires strong architectural thinking, the ability to evaluate existing integrations, and the capability to recommend best practices, target-state architecture, and integration strategies aligned with business and IT goals.
Key Responsibilities • Define and own the enterprise integration strategy, architecture standards, and best practices • Develop and execute the Integration strategy in alignment with business objectives and IT strategy.
• Design and govern API-led, event driven, canonical data integration patterns and resilient integration solutions across ERP and surrounding enterprise systems.
• Lead integration architecture for ERP platform SAP S/4HANA and other applications like AD, UKG, Salesforce, ServiceNow, MES Systems like Camstar/OpCenter and other business applications.
• Leverage Boomi AI for intelligent mapping, transformation and integration acceleration and Identify opportunities for AI-driven design, documentation, monitoring insights and optimization.
• Analyze existing integration landscapes to: o Identify gaps, risks, redundancies, and performance issues o Recommend modernization, optimization, and rationalization strategies • Provide architectural guidance on: o Hybrid integration patterns and solutions during cloud migration phases.
o Design Boomi cloud deployment strategies, ensure high availability and disaster recovery • Establish integration governance including: o Design principles o Naming conventions o Error handling, logging, monitoring, and security standards • Collaborate with business stakeholders, enterprise architects, application teams, infrastructure teams and vendors to align integration solutions with business requirements • Mentor integration developers and technical teams on architecture standards and best practices • Support integration roadmap planning, estimation, and technical decision-making • Ensure integrations comply with security, compliance, and data privacy requirements Required Skills & Experience • 10+ years of experience in enterprise application integration • Strong hands-on and architectural experience with Boomi and at least one other major middleware platform • Proven experience integrating SAP S/4HANA with Salesforce, Web Services, API’s, UKG, MES, and other third-party applications • Strong Expertise in Boomi Atomsphere, Boomi Flows, API Management, Hybrid integration architectures (On Prem, Cloud).
• Expertise in Boomi integrations design, Error handling, Exception Frameworks and logging.
• Strong Knowledge of Atoms, Molecules, Atom clouds and deployment topologies and Proven ability to manage Environment Strategy and reuse the licenses.
• Deep understanding of: o Integration patterns (point-to-point, hub-and-spoke, ESB, API-led, eventdriven) o REST/SOAP APIs, messaging, file-based integrations, and EDI o API Security Patterns (OAUTH2, API Keys, JWT) • Experience assessing legacy integration environments and defining future-state architectures.
• Knowledge of regulatory and audit requirements (SOX, SOC- as applicable).
• Ability to translate business requirements into technical integration designs.
• Excellent documentation, communication, and stakeholder management skills.
• Experience working in large-scale, global enterprise environments.
ATI has been named "Best Places to Work in SC" from 2
This is a full-time opportunity with benefits
ATI provides Medical, Dental and Vision Plan options
Flexible Spending Accounts, including health and dependent care accounts
403B Retirement Savings plan with a very competitive company contribution
Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days
Life Insurance paid by ATI
Paid Parental Leave
Short-Term & Long-Term Disability Coverage paid by ATI
Employee Assistance Program
Tuition Reimbursement Program
Flexible work schedules
ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.
ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.
Position Description:
The IT Support Coordinator plays a central role in supporting daily technology operations, coordinating IT support activities, and ensuring smooth communication between technical teams, end users, and external vendors. This position helps maintain the organization’s IT assets, systems, and processes while supporting ongoing technology initiatives. Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system. We offer a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
**This position offers a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.**
Essential Functions:
- Coordinates and helps organize IT support requests to ensure timely resolution and appropriate escalation.
- Serves as a liaison between technical staff and non-technical departments to gather requirements and communicate updates.
- Maintains accurate inventories of hardware, software, and licensing records
- Assists with vendor coordination and third-party service activities as directed
- Supports planning and scheduling of IT projects, system upgrades, and deployments
- Tracks and maintains records for hardware and software assets throughout their lifecycle.
- Provides basic user training and guidance on software tools and security best practices.
- With guidance helps develop, update and maintain IT documentation, including configurations, processes, and troubleshooting guides
- Supports implementation of software updates and security patches.
- Assists with audit and compliance documentation preparation.
- Supports onboarding and offboarding by provisioning and deactivating user accounts and equipment.
Additional Responsibilities:
- Assures consistency in work and resolves or elevates issues as appropriate.
- Ensure proper documentation of IT processes.
- Continuously seeks opportunities to streamline processes and improve efficiencies.
- Other duties as assigned.
Qualifications:
- A Bachelor’s Degree and 2 years of relevant working experience or an Associate’s degree in Information Technology, Computer Science, or related field is and 4 years of relevant experience, is required.
- One to two years of experience in IT support, help desk, or a related technical role; internships or equivalent hands‑on experience are acceptable.
- Working understanding of project coordination activities, such as tracking tasks, documenting updates, and communicating status.
- Working knowledge of Microsoft Windows operating systems, Microsoft 365, and common business applications.
- Understanding simple networking tasks such as connecting devices to a network, identifying basic connectivity issues, and following troubleshooting steps.
- Ability to follow documented processes, use ticketing systems, and track work effectively.
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Strong verbal and written communication skills with the ability to convey technical information clearly.
- Awareness of basic cybersecurity best practices, such as password hygiene and software update importance.
- Ability to work independently and collaboratively with cross‑functional departments.
- Employee must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of “a U.S. person” upon hire due to the risk assessment of this position.
- This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.
Ability to use phone and computer systems, copier, fax, and other office equipment.
Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.
Work Environment:
This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments.
Noise level in the work environment is usually moderate.
ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
If you require accommodations to complete this application, please contact Human Resources at (843) 760-4350 or email
Anticipated starting salary is in range commensurate with education and experience:
$58,000 - $62,000
Location: Orland Park, IL (On-site)
Compensation: $90,000 to $110,000 + bonus
This position offers medical, dental, vision.
Position Overview
A growing organization is seeking a Head of Operations to lead and optimize all aspects of operational performance across warehouse fulfillment, order management, inventory control, supply chain, logistics, and facility operations. This leadership role is responsible for translating company growth objectives into operational strategies, ensuring efficient execution, and building scalable systems to support continued expansion.
The Head of Operations will oversee day-to-day operational functions while driving long-term improvements in productivity, cost control, and operational processes. This individual will serve as the senior operational leader, partnering closely with executive leadership to ensure operational capabilities align with business goals.
Key Responsibilities
Operational Leadership & Fulfillment Performance
- Oversee daily warehouse and fulfillment operations, ensuring high levels of throughput, order accuracy, and on-time shipment performance.
- Monitor operational metrics such as productivity, labor efficiency, and inventory accuracy.
- Implement processes and systems to improve operational reliability and customer delivery performance.
- Ensure all operations are conducted safely and in compliance with company and regulatory standards.
- Lead and develop warehouse supervisors and operational staff, overseeing a team of approximately 10–15 employees.
- Manage staffing plans, hiring, onboarding, performance management, and workforce planning.
- Establish clear expectations, maintain accountability, and foster a positive and collaborative workplace culture.
- Coordinate staffing resources including temporary labor as needed to support operational demand.
- Identify operational gaps and lead structured root cause analysis to resolve issues.
- Develop and implement process improvements to increase efficiency, reduce errors, and improve productivity.
- Create, document, and maintain standard operating procedures (SOPs), workflows, and training materials.
- Drive a culture of continuous improvement through data-driven decision making.
- Oversee the execution of order management across multiple channels including direct-to-consumer, marketplace, and wholesale.
- Ensure proper operation and integration of key systems including warehouse management systems (WMS), shipping platforms, and EDI tools.
- Maintain system integrity and ensure operational processes align with business needs.
- Manage inventory accuracy and replenishment planning across warehouse locations.
- Coordinate with vendors and suppliers on purchasing, production timelines, and delivery schedules.
- Monitor freight activity and optimize transportation costs.
- Implement inventory controls to reduce shrinkage and maintain accurate stock levels.
- Monitor operational budgets including labor, fulfillment costs, shipping expenses, and vendor services.
- Identify cost-saving opportunities while maintaining service quality and operational efficiency.
- Support leadership with operational cost projections and performance reporting.
- Manage relationships and performance with third-party logistics providers, carriers, vendors, and service partners.
- Ensure service agreements and operational expectations are consistently met.
- Oversee warehouse layout, equipment planning, and facility maintenance.
- Identify opportunities to improve space utilization and operational flow as the business grows.
- Ensure facilities operate safely and efficiently.
- Develop operational capacity plans to support company growth initiatives.
- Forecast workforce needs, infrastructure requirements, and operational investments.
- Support operational readiness for new product launches, promotions, and business expansion initiatives.
Education & Experience
- Bachelor’s degree in Supply Chain Management, Operations Management, Business, Engineering, or related field preferred.
- 7+ years of experience in operations, warehouse management, or supply chain leadership roles.
- Proven experience managing warehouse or fulfillment operations in a fast-paced environment.
- Experience leading teams and managing operational performance metrics.
- Experience with warehouse management systems (WMS), ERP systems, and shipping platforms.
- Strong understanding of inventory management, logistics, and supply chain processes.
- Proficiency with Microsoft Office or similar business tools for reporting and analysis.
- Strong leadership and people management skills with the ability to build and develop teams.
- Demonstrated ability to analyze operational challenges and implement effective solutions.
- Excellent communication and collaboration skills across operational and leadership teams.
- Highly organized with the ability to manage multiple priorities in a dynamic environment.
- Improved operational efficiency and productivity across fulfillment and warehouse operations.
- High levels of order accuracy and on-time delivery performance.
- Scalable operational systems and processes that support business growth.
- Strong team engagement, leadership development, and operational accountability.
Rachel Stewart
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
Salary Range:$45,000.00 To $55,000.00 Annually
Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES.
ABOUT OAKLAND FAMILY SERVICES
Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.
OUR MISSION: Providing individuals and families the opportunity to build brighter futures.
OUR VISION: Communities of thriving individuals and families.
Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.
WHAT’S IN IT FOR YOU?
- Competitive compensation.
- Comprehensive medical, dental, prescription, and vision coverage.
- Flexible Spending Accounts and HSA options.
- Retirement plan with a company match.
- Long-term disability insurance.
- Voluntary short-term disability.
- Life insurance and AD&D.
- Malpractice insurance.
- Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
- Twelve (12) paid holidays, including a floating holiday of your choice!
- Annual pay increases, as approved.
- Employee assistance program for you and immediate family.
- Network of support for your health & well-being.
- Verizon cellular plan discount.
- Mileage reimbursement at the IRS rate.
- Loan forgiveness programs.
*Some benefits applicable to regular, full-time employees only.
…MORE ABOUT OUR AWARD-WINNING CULTURE
- Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
- Open, honest, and transparent communication is celebrated.
- We practice giving the benefit of the doubt.
- We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
- We want our team members to feel valued. That’s why we have a staff recognition program.
- Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.
ABOUT THE OPPORUNITY/WORK
This is a management position, responsible for performing a wide variety of office work and clerical details relative to the operation of the front office of each agency site. The Supervisor of Clerical Operations has responsibility for the clerical operations in the office, including guiding and/or training of clerical staff in Day One and Specialized Services for Youth programs. Incumbents may be requested to perform related tasks other than those specifically presented. In addition to the duties prescribed to all office coordinators, the Supervisor of Clerical Operations is responsible for providing leadership and assistance to the clerical team in areas of problem solving, data management and billing issues. The position reports to the Associate Director of Day One.
Administrative Functions
- Plans and organizes work on a daily, weekly and monthly basis so that customer accounting functions, processing of clients’ appointments, receptionist duties, office equipment management, client records management (open and closed cases) and processing reports are recognized as priorities. The Supervisor of Clerical Operations assumes responsibility for clerical personnel meeting deadlines for all processes.
- Responsible for establishing a Performance and Quality Improvement (PQI) Plan and environment in the front office of each site in accordance with the Agency's PQI plan.
- Ensures that policies and established procedures are followed in order to provide continuity and consistency in all offices.
- Assists in managing and maintaining all business equipment which includes but is not limited to copiers, postage machines, computers and printers in each office. Communicates with the Director of Facilities and Director of IT, as needed relative to building and equipment concerns.
- Completes monthly site audits of clerical team processes and functions as determined in partnership with the Associate Director of Treatment Services.
- Responsible for monitoring materials and preparing purchase orders for required supplies at each office to include forms, files, and other necessary office supplies.
- Makes bank deposits as scheduled, including the follow-up involved with any returned checks.
- Attends meetings within Treatment Services (Day One or Specialized Services for Youth) as appropriate.
- Provides hands on accomplishment of office tasks.
- Ensures coverage at all locations is adequate and appropriate, and provides coverage at all sites, as needed.
Personnel Administration
- Supervises all clerical staff, including office coordinators, office assistants and the intake and insurance verification specialist, include training, monitoring and evaluating performance(s) and participates with the Associate Director of Day One in the recruitment and hiring of support staff.
- Communicates with the Associate Director of Day One about any personnel situations or risk issues that require intervention and resolution.
- Reviews, authorizes and coordinates requests for leave so that clerical team coverage meets the minimum requirements of the Agency. Seeks approval for all extraordinary leave requests.
- Responsible for cross-training as an Intake and Insurance Verification Specialist to assist in the provision of coverage during vacations and other leaves of absence.
- Provides leadership to the clerical team in the areas of problem solving, system and billing issues.
- Provides supervision to clerical staff using the Agency’s model of supervision, Situational Leadership. Conducts regular supervisor meetings with direct reports, maintains appropriate documentation of same.
- Completes annual performance appraisals of direct reports, including development of annual goals and professional development plan.
Oversight of Systems, Billing, Insurance and Client Accounts
- Supports effective client account management by verifying insurances monthly or annually depending on the insurance, verifying insurance changes, monitoring balances, collection phone calls, and accuracy related to co-pays and deductibles, for both the Day One and Specialized Services for Youth programs.
- Provides back up coverage to the Intake and Insurance Verification Specialist by answering over-flow services inquiries, obtaining client information, verifying client insurance and scheduling intakes.
- Supports efficient and accurate paneling of clinical staff in coordination with Quality Assurance and Clinical Supervisors, as well as maintaining accessible information regarding clinician’s status.
- Monitors the accuracy of information within CareLogic and ODIN to ensure billing processes can proceed without rejections.
- Generates and reviews reporting from CareLogic and ODIN (i.e. write-offs, client balances, failed activities, accounts receivable aging) and then provides feedback to appropriate supervisors regarding recommended procedure changes and training needs.
- Communicates problem areas or client problems with the Associate Director of Day One.
- Collaborates with external billing agency to manage and problem-solve insurance rejections.
- Mails client statements on a monthly basis.
- Responds to client phone calls, assists with troubleshooting issues, and helps to reconcile balances.
- Prepares client statements for collections monthly. Enters collection accounts on collections website and maintains contact with collection agency representatives.
- Follows-up on receivable issues as directed.
- Researches monthly write-offs.
- Acts as liaison between Office Coordinator team and Associate Director of Treatment Services on areas of system issues, billing issues and process issues as deemed appropriate.
Other
- Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
- Other duties as assigned.
Does this Describe YOU?
- Associate degree in secretarial science or business management or advance course work in the fundamentals of office management.
- A minimum of five years of experience in office work, including insurance and billing, with three years of supervisory experience.
- Extensive knowledge of insurance, including private/commercial insurance, Medicaid and Medicare.
- Experience in patient accounting procedures.
- Training and proficiency in data management, Microsoft applications and electronic medical records.
- Organized and detail-oriented.
- Demonstrated customer service skills.
- Knowledge about effective supervisory practices to include positive techniques for motivating, teaching, coaching, delegating and evaluating assigned personnel.
- Selected candidates for this position must possess a sensitivity to the diversity of the agency’s service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic.
- Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
Primary Objective:
To drive successful pricing outcomes through accurate, data-driven costing and pricing processes across projects. This role will engage with customers’ technical teams to adequately understand the customer need and ensure we cost estimate effectively, with the overarching goal of enabling Spectrum to best serve existing and new accounts through competitive and accurate pricing.
Essential Duties and Responsibilities:
- Act as a technical liaison to customers, providing confidence in engineering expertise and guiding them through technical discussions of clarity and feasibility of proposed opportunities.
- Engage with customers to understand and provide relevant feedback (e.g., opportunities to drive down cost without impacting efficacy) on technical details of their quote requests and design elements.
- Oversee project cost estimation for incoming opportunities within aligned product group, including developing cost and engineering process assumptions and designing/executing methodologies for accurate quoting.
- Leverage pricing tools to provide commercial team members with pricing guidance.
- Work closely with internal engineering, product, and sales teams to ensure they have all the inputs necessary to develop an accurate cost estimate and pricing guidance.
- Engage relevant Spectrum personnel to determine relevant factors such as tool availability, production capacity, and capability limits.
- Engage with third-party vendors to get cost estimates of key materials / products that they will need to produce the finished product.
- Identify and communicate impactful opportunities to simplify costing processes and improve overall customer response time efficiency.
- Provide margin guidance, as a technical and customer-facing voice contributing to overall company pricing strategies.
Qualifications:
- Engineering Degree or related field preferred. Appropriate experience may be considered.
- Minimum of three (3) years of experience in technical cost estimation, value engineering, or product design within a manufacturing or industrial setting. Experience with a CDMO strongly preferred.
- Candidate must have experience with technical design, technical process, and customer engagement in technical sales or engineering roles.
- Candidate must have knowledge and demonstrate understanding of manufacturing processes, material selection, and production cost drivers, with familiarity with design specifications.
- Candidate preferred to have strong proficiency in Microsoft Excel.
- Candidate preferred to have knowledge and demonstrate understanding of some economic, accounting, and financial principles
- Strong oral and written communication skills, including the ability to engage with non-engineering stakeholders via simplifying complex technical concepts.
- Proven ability to collaborate cross-functionally with engineering, sales, supply chain, and product marketing teams.
- Strong organizational and time-management skills to handle multiple RFQs, technical discussions, and costing exercises effectively.
- Must be a US Citizen or Permanent Resident due to CUI/ITAR program compliance.
Physical Demands:
- Must be able to assist with production activities as required.
Work Environment:
- Office and Production floor
- Occasional travel required.
About Us
We are a fast-growing, viral swimwear brand built for modern women and driven by a strong online community. As we continue scaling rapidly this year, we’re looking for an experienced Operations Manager to help strengthen and streamline our backend operations. This role is critical in supporting our growth by ensuring inventory, fulfillment, and logistics run efficiently across a large and expanding SKU catalog.
Role Overview
The Operations Manager will oversee day-to-day ecommerce operations with a strong focus on 3PL management, inventory accuracy, inbound logistics, and operational scalability. This role requires someone highly organized and detail-oriented who has experience managing high-SKU fashion or apparel brands and understands the operational complexities of scaling ecommerce fulfillment.
You will work closely with leadership, suppliers, and our 3PL partner to ensure our customers receive a seamless experience as the business continues to grow.
Full Time, In House M-F 7:30AM-3:30PM
Based at our HQ near Bee Cave
Key Responsibilities
- Manage and maintain the relationship with our third-party logistics (3PL) partner, ensuring SLAs, fulfillment accuracy, and shipping timelines are consistently met.
- Oversee inbound logistics and inventory intake, including coordinating shipments from manufacturers to the 3PL.
- Create and manage purchase orders (POs) and ensure inventory levels support ongoing demand and product launches.
- Manage a large and growing SKU catalog, ensuring product data, barcoding, and inventory tracking are accurate.
- Implement and maintain GS1 barcode standards across products and inventory systems.
- Monitor inventory forecasting and stock levels to prevent stockouts or overstock situations.
- Oversee returns processing within the 3PL, ensuring efficient workflows, accurate restocking, and clear reporting.
- Work cross-functionally with product, marketing, and leadership teams to support product launches and demand spikes.
- Identify operational bottlenecks and implement systems and processes to support scalable growth.
- Track and report on key operational metrics including fulfillment speed, return rates, and inventory accuracy.
Qualifications
- 3–4+ years of operations experience in ecommerce, ideally within fashion, apparel, or swimwear.
- Strong experience managing and collaborating with 3PL partners.
- Experience working with large SKU catalogs and high product variation environments.
- Solid understanding of GS1 barcoding standards.
- Experience managing purchase orders (POs) and coordinating inbound shipments.
- Familiarity with return processing workflows within 3PL environments.
- Strong organizational and problem-solving skills with attention to detail.
- Comfortable working in a fast-paced, high-growth startup environment.
- Strong Shopify experience.
What We’re Looking For
- A proactive operator who thrives in high-growth environments.
- Someone who can build scalable processes while maintaining attention to detail.
- A strong communicator who can coordinate across suppliers, logistics partners, and internal teams.
- A problem solver who can anticipate operational challenges before they impact customers.
Why Join Us
- Be part of a viral, fast-growing fashion brand entering a major growth phase.
- Opportunity to help build and scale operations from the inside.
- Work closely with leadership and play a key role in the company’s next stage of growth.
- Free bikinis.
JOB TITLE: Assistant Program Manager
REPORTS TO: Senior Program Manger
HOURS: 40 hours per week
CLASSIFICATION: Exempt
REQUISITION NUMBER: 1755
SUMMARY: The Assistant Program Manager is responsible for the daily program operations of Step Up’s DMH FSP, OCS, HSSP, and CGF programs. The Assistant Program Manager leads, administers and oversees program services and directly supervises team members who assume responsibility for providing services to Transitional Aged Youth (TAY) and Adults experiencing serious mental health issues. Services are in accordance with DMH/Medi-Cal services: comprehensive mental health services and psychosocial rehabilitation, targeted case management, housing first, medication management, and crisis intervention in a field and office based setting. The program provides 24/7 on call coverage to clients and family members to provide the highest quality of life in the least restrictive community setting possible.
Benefits and What We Offer:
- Opportunities for growth and professional development.
- Generous paid time off (13 paid holidays, 10 days of PTO, 12 sick days).
- Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
- 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.
DUTIES: The following reflects essential functions for this job but does not restrict other tasks, which may be assigned: Leadership, Administration, Oversight
- Direct day-to-day clinical operations. Supervise, manage and support team members to ensure appropriate coverage and quality clinical services to the client census.
- Oversee program outcomes to meet contract budget and revenue requirements.
- Signature Authority for direct reports, timesheets, mileage, check requests and performance evaluations.
- Participate in DMH, QA, Continuum of Care (COC) committees and meetings as requested.
- Collaborate and strategize with Mental Health and Homeless Network providers and communicate with non-Step Up providers to engage in interventions strategies.
- Attend regular Step Up management level meetings as well as local service area meetings as assigned.
Direct Service and Support
- In collaboration with Director of DMH Clinical Programs, takes a lead role in staff hiring and on boarding process. Ensure team members have proper training and understand their job and role on the team. Connect staff to QM or clinical supervisors as needed for additional training and guidance to ensure staff’s work is in line with Step Up’s Core Values.
- In coordination with the Directors, communicates with County DMH and community referrals; coordinates client outreach and admission process.
- Works in collaboration with a dynamic and progressive array of Community Partners focused on ending homelessness in Los Angeles.
- Coordinates day and on call schedule and coverage. Provides clinical direction and guidance to team members on progress of all cases.
- Assume responsibility for any outside communication written or verbal, with team members.
- Provide clinical support and supervision to team members, referring any administrative and/or clinical issues outside scope of practice to Director of DMH Clinical Programs, Vice President of Programs, or Chief Programs Officer.
- Coordinate Nursing and Psychiatrist services with Director of Nursing.
- Coordinate Education and Employment Services with IPS/Vocational Program Manager and Chief Vocational Officer.
Documentation and Data Collection
- In coordination with the Quality Assurance Manager, implement and follow Quality Assurance activities to meet Medi-Cal Standards and protocols; monitor Electronic and paper documentation and charts; determine and review appropriate use of program services, accuracy of documentation and third-party payment requirements compliance and ensure staff mastery of QA requirements. Authorize or co-sign paperwork as warranted.
- Will become or is LPS designate for program for emergency psychiatric assessments, 5150 evaluations and hospitalizations. Serve as backup on call and assume primary “on call” as needed.
- Other Duties as assigned.
SKILLS: Knowledge of or experience with DSM 5 diagnoses, assessment of level of functioning, DMH documentation, EBP’s such as Motivational interviewing, DBT, Cognitive Behavioral Therapies, Trauma Informed Care, Housing First, etc. Ability to work independently and on a collaboratively team. Initiative and solution focused practice. Uses good time management skills and resources to balance case load direct service and paperwork.
QUALIFICATIONS: Licensed Clinical Social Worker required or LMFT a minimum of 3 years experience working with adults recovering with chronic mental illness in psychosocial trauma informed program, knowledgeable about the (P)ACT and Positive Youth Development (PID) models preferred. Minimum of 3 years experience working with adults recovering with chronic mental illness. Experience supervising staff and interns, extensive knowledge of entitlements, excellent case management skills, communication skills and experience working on a team with paraprofessionals. Candidate must be computer literate with fluent Windows applications. Candidate must have own transportation and current California driver’s license and insurance. Position requires frequent driving and transporting.
SUPPLEMENTAL INFORMATION: Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty. Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.
PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.
Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.
Step Up Core Values
HOPE – We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community.
WELLNESS – We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive
environment to foster well-being for ourselves, our members, our colleagues, and our community.
VOICE AND CHOICE – We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community.
RESPECT – We believe in promoting interactions that are non-judgmental, transparent. We use respect to guide all
of our words and actions with ourselves, our members, our colleagues, and our community.
COLLABORATIVE RELATIONSHIPS – We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members,
our colleagues, and our community.
Step Up provides equal employment opportunities without regard to age, ancestry, color,
creed, mental or physical disability, marital status, medical condition, national origin, race,
religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by
federal, state or local laws.
STEP UP IS AN EQUAL OPPORTUNITY EMPLOYER
Job Type: Full-time
About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
For more information, visit and follow us on LinkedIn, Instagram and YouTube.
The Quality Assurance (QA)Learning Experience Designer actively engages in the review, design, development, and implementation of learning products (e.g., academic programs and courses, short courses, micro-credentials), working closely with strategic partners and vendors; this includes the quality review of new learning content, as well as the search for suitable existing learning content within Covista's owned content repositories and learning content management systems.
The QA Learning Experience Designer has a working knowledge of digital learning product design and development theories, processes, best practices, and trends, integrating that knowledge to enhance the student learning experience by leveraging contemporary learning design principles, applying flexible approaches, and driving strategic innovation to anticipate, meet, and exceed partner needs.
TheQA Learning Experience Designer manages multiple reviews during different stages of development, each with varying requirements and milestones. The QA Learning Experience Designer works with a range of internal and external academic experts, product development staff, vendors, and institutional representatives to ensure adherence to quality standards,product design decisions, business requirements, and academic expectations.
- Ensures the learning content developed for online/hybrid course delivery is of the highest quality possible and supports student mastery of learning outcomes.
- Ensures learning content adheres to quality standards, program/product design decisions, business requirements, and academic expectations; ensures that relevant internal and partner reviews occur and that feedback/required changes are incorporated.
- Works closely with curriculum authors and subject matter experts to review content, storyboards, and related instructional elements for incorporation into the courses.
- Actively engages in the learning content creation review for multiple delivery contexts, including course-based, competency-based, self-paced, micro-learning and other such contexts to align with partner institution strategies.
- Coordinates and/or participates in program design and development meetings as needed to address marketing research and analysis, regulatory issues, industry trends, competitive landscape, unique differentiators, relevant data, instructional framework options, and core themes and topics for product development.
- Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff to designreview, develop, and implement learning solutions.
- Actively engages in the learning content creation review for multiple delivery contexts, including course-based, competency-based, self-paced, micro-learning and other such contexts to align with partner institution strategies.
- Coordinates and/or participates in program design and development meetings as needed to address marketing research and analysis, regulatory issues, industry trends, competitive landscape, unique differentiators, relevant data, instructional framework options, and core themes and topics for product development.
- Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff to designreview, develop, and implement learning solutions.
- Works with little or no supervision on all assigned learning products at the course and program levels.
- Works collaboratively with others to establish project management plans that ensure product review dates are met and ensure appropriate resourcing of all projects; ensures members of the project team are familiar with program design and development design philosophy and project management plans.
- Maintains a working knowledge of learning experience design, online learning, instructional design and technology, adult learning theory, and andragogy/pedagogy to support program and course development.
- Applies research skills to assess current and prospective technologies and innovative products to enhance the student experience in the online classroom.
- Reviews or selects learning resources in collaboration with the academic team, ensuring adherence to business and regulatory requirements, DLS and institution strategies, and works collaboratively with shared services staff to ensure availability of learning resources.
- Designs learner experiences for the integration of text, graphics, animations, videos, and interactions for these offerings; ensures materials follow development objectives/outcomes and exhibit best practices for visual and interaction display to support learning.
- Ensures project timelines are met and deliverables meet quality expectations of the institution.
- Collaborates with key stakeholders to create instructional material in a visually dynamic, engaging, and interactive format, while offering suggestions to enhance student engagement and learning.
- Adapts to rapidly changing project timelines and deliverables.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Master's Degree Required
- PhD Preferred
- Three (3) plus years of learning experience design work, with specific experience in conceptualizing, designing, and creating learning experiences for adult learners a plus.
- Experience working with third-party vendors and independent contractors.
- Experience managing budgets and ensuring adherence to budget limitations.
- Experience working with higher education professionals.
- Expertise in at least one of the following: instructional design, instructional technology, contemporary theories and methods of learning experience creation, learning management systems, learning content management systems, application of technological innovations to enhance learning and mastery of outcomes.
- Experience developing with tools such as Adobe Captivate and Articulate Storyline/Studio a plus.
- Successful experience in relationship management across a range of partners.
- Be able to evaluate vendor, contractor, and SME contributions to ensure all learning products meet and/or exceed Covista standards of excellence.
- Be a skilled communicator and collaborator, able to handle criticism, actively participate in design meetings, and deliver highly engaging learning assets.
- Possess a working knowledge of contemporary and innovative principles of instructional design, curriculum development, and educational technology.
- Possess solid written and verbal communication skills.
- Have strong knowledge of Microsoft Office suite.
- Be committed to results and consistently demonstrate accountability in all areas of responsibility.
- Possess strong organizational skills and have a history of positive results achieved collaboratively.
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $61,720.78 and $108,334.92. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Covista's Flexible Time Off (FTO) Policy
- 12 Paid Holidays
For more information related to our benefits please visit: are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Role Overview: Provide first-line operational support to UAS clients and aircraft operators by managing initial service requests, coordinating follow-ups, and ensuring the timely delivery of all required services to support seamless operations and encourage repeat business.
Key Responsibilities:
- Receive and acknowledge new requests; and prepare new trip files ensuring necessary information has been received.
- Liaise with Flight Planning as required to define planned routing; verify and plot the route using in-house software.
- Prepare and transmit permit, PPR, slot requests, ground handling and fuel requests and deal with all vendors in support of your client’s operation.
- Ensure that agents and vendors selected are correct for the tasks for required and in line with company policies.
- Prepare and provide detailed handovers for the next shift, as coordinated by the SOM/QCM/SOS.
- Provide careful flight watch of every client operation. The tracking of flights on a live basis is as important as getting the planning stage correct.
- Provide regular status and progress updates to clients in relation to the confirmations and approvals of their required services.
- Provide a clear and comprehensive final flight briefing document to the client, in liaison with flight planning when applicable.
- Consistently plan and process client requests accurately and efficiently in full compliance with statutory requirements and company policies, as outlined in the SOP Manual and associated guidelines.
- Ensure flight records are clear, accurate, and complete to support correct and timely client billing.
- Coordinating with CAAs, Agents, Handlers, FBOs and associated third party vendors to follow up specific requests, ensuring attention to detail throughout the process.
- Communicate clearly, professionally, and promptly with all internal and external stakeholders involved throughout the process.
- Use company systems and references at all times, so as to capture latest information and maximize efficiency.
- Answer all inquiries from clients relating to operational feasibility requirements.
- Support clients, offer them alternatives when their requests cannot be facilitated. Exhaust all options in meeting a client’s expectations.
Skills and Qualifications:
- Minimum three years’ hands-on experience in business aviation Trip Support Operations is required.
- Proven track record in coordinating international flight operations, including permits, slots, PPRs, ground handling, and fuel arrangements across multiple regions.
- Strong understanding of international aviation regulations, statutory requirements, and compliance standards related to overflight/landing permits and airport operations.
- Familiarity with coordination protocols with CAAs, FBOs, agents, and third-party vendors, ensuring seamless communication and service delivery.
- Proficient in utilizing aviation support software and internal CRM/Operations Platforms to accurately document, manage, and process trip data efficiently.
- Good communication and interpersonal skills, with the ability to handle high-pressure situations, problem-solve in real time, and provide client-centric solutions.
- Detail-oriented and highly organized, with a demonstrated ability to manage multiple tasks effectively across different time zones and shift schedules.
- Committed to maintaining accurate flight records and ensuring clear handovers to support internal billing and shift continuity.