Oakland Family Services Jobs in Usa

The Family Services Coordinator supports the mission, goals and values of the OPO by screening and evaluating potential donors. The Family Services Coordinator is responsible for working with families to provide information regarding donation opportunities, obtaining authorization per OPO standards, conducting a comprehensive medical and social history, and providing bereavement support to families and hospital staff throughout the donation process.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

· Performs responsibilities of position and promotes teamwork and a professional working environment.

· Responds to donor referral notifications via telephone within 20 minutes.

· Responds on-site to all potential organ donors within 90 minutes unless prior approval is given by the Administrator on call to respond beyond 90 minutes.

· Collects clinical information to determine donor suitability in collaboration with the Administrator on call.

· Discusses donation options with potential donor next-of-kin or family with knowledge about organ, eye, and tissue donation per hospital guidelines.

· Works in close collaboration with hospital and other OPO staff to evaluate and determine the best time to offer families the opportunity for donation.

· Assists donor families to accept death as described by the primary care physician.

· Provides initial aftercare support, utilizes community resources to assist grieving families.

· Provides referral responder coverage for hospitals and provides back-up as needed.

· Ability to serve on a call schedule, with flexibility, for extended hours (can require day and night hours).

· Work with families to obtain authorization for donation; obtain and document accurate med/social history.

· Assists with Donation after Cardiac Death (DCD) cases as assigned.

· Works with hospitals to increase hospital personnel responsiveness to potential organ and tissue donation cases by developing effective relationships with key personnel.

· Assists in the coordination of Donor Remembrance Ceremony.

· Collaborates with the Aftercare Coordinator and the Aftercare process.

· Actively participates in hospital and public education programs as directed.

· Assists with chart review and data collection as needed.

· Assists with survey/accreditation maintenance.

· Assists in the training and development of the Family Services department.

· Assists with community education and support through community service events.

· Meets or exceeds performance metrics for the OPO’s Family Services department.

· Collaborates and coordinates with other OPO departments.

· Other duties assigned.

· Employees must adhere to and remain in full compliance with the OPO’s Motor Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334.

Requirements

SKILLS & ABILITIES

Education: Bachelor's Degree (four-year college or university) preferred; relevant work experience may be substituted for academic requirements. Experience: Three to five years health care related experience preferred (Hospice care, bereavement counseling and other helping professions, or training and experience relevant to this position). Two years of OPO related experience preferred.

Computer Skills: Working knowledge of MS Office programs

Certificates & Licenses: RN, LPN; Certification from AATB, EBAA, or ABTC preferred

Other Requirements: Ability to work empathetically, compassionately, and professionally with families in crisis. Strong interest in transplantation and organ procurement and the sincere desire to be a frontline team member of an organization whose mission is to increase organ donation. Required to travel by personal auto to meet all of the duties and responsibilities of the position.

ABOUT OAKLAND FAMILY SERVICES

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.

OUR MISSION: Providing individuals and families the opportunity to build brighter futures.

OUR VISION: Communities of thriving individuals and families.

Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT’S IN IT FOR YOU?

• Competitive compensation.
• Comprehensive medical, dental, prescription, and vision coverage.
• Flexible Spending Accounts and HSA options.
• Retirement plan with a company match.
• Long-term disability insurance.
• Voluntary short-term disability.
• Life insurance and AD&D.
• Malpractice insurance.
• Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
• Twelve (12) paid holidays, including a floating holiday of your choice!
• Annual pay increases, as approved.
• Employee assistance program for you and immediate family.
• Network of support for your health & well-being.
• Verizon cellular plan discount.
• Mileage reimbursement at the IRS rate.
• Loan forgiveness programs.

PLUS...

• Commitment to diversity, equity, inclusion, and belonging.
• Family friendly practices and support.
• Flexible work schedules, as appropriate.
• Hybrid and virtual work options, as appropriate.
• Highly robust and comprehensive onboarding and training program.
• Paid professional development.
• Free online trainings that count toward continuing education credits.
• Employee assistance programs.
• “Dress for Your Day” approach to dress code.
• Financial literacy education and workshops.
• Collaborative annual performance appraisals.
• “Dollars for a Difference” program for clients and staff in need.
• And more!

*Some benefits applicable to regular, full-time employees only.

WE KNOW CULTURE MATTERS…

We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That’s why we proudly have ten (10) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it!

…MORE ABOUT OUR AWARD-WINNING CULTURE

• Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
• Open, honest, and transparent communication is celebrated.
• We practice giving the benefit of the doubt.
• We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
• We want our team members to feel valued. That’s why we have a staff recognition program.
• Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

ABOUT THE OPPORTUNITY/WORK

The Early On Evaluator/Service Coordinator is responsible for coordinating, conducting and completing developmental assessments, reports and Individualized Family Service Plans as needed in accordance with IDEA regulations. Incumbent is responsible for providing outreach to families in Oakland County communities through home visits; for initiating and maintaining communication and coordination based on family needs, including schools district personnel; and for maintaining internal and external customer relations through completion of paperwork, adherence to COA standards, quality assurance measures and participation in professional development activities. The position reports to the Early Childhood Services Manager.

• Conduct developmental assessments on referred children within identified time frames.
• Complete reports summarizing the results of the assessment, including recommendations and case conceptualization within identified time frames.
• Complete all required paperwork as part of the evaluation and assessment process, including but not limited to, release of information, consents and other indicated forms.
• Function as service coordinator for children entering the Early On system who do not qualify for special education services, including coordination of all referrals, services and direct service provision when appropriate.
• Facilitate Individualized Family Service Plan process based on the developmental assessment results of eligibility within identified time frames.
• Complete annual assessments; IFSP reviews; Transition Plans; Special Education referrals; Transfer and/or Exit processes with children and families within identified time frames.
• Coordinate with school districts regarding any transfers for children eligible for Special Education services.
• Provide home visits as indicated within identified time frames or provide visits in a community venue (i.e. play groups or other services provided by the Early On continuum) as indicated.
• Meet weekly productivity standards for assessments and service coordination as indicated by the Manager.
• Serve as a resource for families to connect with other internal and external community services.
• Collaborate with schools and other community representatives and agencies.
• Attend seminars, trainings and workshops to develop knowledge base in parent-child issues.
• Attend supervision and Agency meetings.
• Communicate positively and professionally with clients and staff.
• Adhere to professional code of ethics and Agency policies and procedures.
• Travel throughout Oakland County to provide home visits and attend trainings and meetings.
• Flexible scheduling in order to meet the needs of the clients and professional development requirements.
• Able to work in a variety of environments, including the ability to engage in play and coaching activities on the floor in a family’s home.
• Participate in the organization and implementation of client play groups within the community, as needed.
• Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
• Other duties as assigned.

Does this Describe YOU?

• Must possess a bachelor’s degree from an accredited school of social work, early childhood education, teaching, counseling or other related field with experience with group work, education or behavioral sciences.
• Training and certification of the Infant-Toddler Developmental Assessment (IDA) assessment tool preferred.
• Knowledge of Individualized Family Service Plans (IFSP) and Federal Law IDEA, particularly Part C is preferred.
• Excellent organizational and time management skills.
• Ability and willingness to work as a team with Agency and community early childhood professionals.
• Spanish or Arabic speaking highly desirable.
• Selected candidates for this position must possess a sensitivity to the diversity of the Agency’s service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
• Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver’s license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur’s license must be obtained. (may obtain within sixty days of hire).

MDSI Medical Services is seeking a Psychiatrist to perform Mental Health Status Evaluation exams as an Independent Contractor. We are contracted by the state to conduct MHSE’s for individuals applying for Disability Benefits through the Social Security Administration.

Why Join MDSI?

• Flexible Scheduling: Work as little or as often as you’d like, with schedules set 4-6 weeks in advance. – This is a Moonlighting Opportunity

• Low Risk & No Overhead: No treatment, prescribing, or referrals—just objective evaluations. Liability insurance is covered.

• Fully Supported Environment: Exams are conducted in our clinics with MA support staff—no office overhead.

• Streamlined Documentation: Use our provided templates to ensure compliance with Social Security guidelines, with medical transcription services handling your reports.

Your role is to conduct objective evaluations based on exams and brief record reviews, ensuring accurate reporting for Social Security determinations.

Interested? Join our team today!

MDSI Medical Services is seeking a Physician to perform medical disability exams as an Independent Contractor. We are contracted by the state to conduct Physical Evaluations for individuals applying for Disability Benefits through the Social Security Administration.

Why Join MDSI?

• Flexible Scheduling: Work as little or as often as you’d like, with schedules set 4-6 weeks in advance. – This is a Moonlighting Opportunity

• Low Risk & No Overhead: No treatment, prescribing, or referrals—just objective evaluations. Liability insurance is covered.

• Fully Supported Environment: Exams are conducted in our clinics with MA support staff—no office overhead.

• Streamlined Documentation: Use our provided templates to ensure compliance with Social Security guidelines, with medical transcription services handling your reports.

Your role is to conduct objective evaluations based on exams and brief record reviews, ensuring accurate reporting for Social Security determinations.

Interested? Join our team today!

In this vital role, the Family Engagement Program Support Specialist works as part of the Riverside Early Head Start (REHS) team to strengthen connections between families and the program.

The Family Engagement Program Support Specialist focuses primarily on supporting and facilitating socialization groups, parent education sessions, and adult education opportunities. In addition, the Family Engagement Program Support Specialist assists with family services and program operations and will support home visiting by maintaining a small caseload as needed.

Through group facilitation, program support, and family engagement activities, the Family Engagement Program Support Specialist helps promote the healthy growth and development of families by providing health, nutrition, early childhood and parenting education, social services, and problem-solving support to families who meet the income and categorical eligibility guidelines established by the federal government.

Schedule: Full Time Monday through Friday 9:30 a.m. - 5:30 p.m.

Rate:

• 
  
• High School Diploma:
  
  • 
    
  • $20.00/hour
    
  • $20.96/hour with bilingual language skills
    
    
  
  
  
• Associate's Degree:
  
  • 
    
  • $21.44/hour
    
  • $22.40/hour with bilingual language skills
    
  
  
  
• Bachelor's Degree:
  
  • 
    
  • $22.18/hour
    
  • $23.14/hour with bilingual language skills
    
  
  
  

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer and the Boston Globe named Riverside a top place to work.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Proficient computer fluency, including Microsoft Office and data-based systems, required. Child Growth and Development, Infant Toddler Growth and Development and curriculum planning portal experiences preferred
  
• Must be able to prioritize and plan work activities, use time efficiently, and plan for additional individualized child and family resources, while ensuring the successful completion of child and family specific goals and objectives
  
• Valid Massachusetts driver’s license and regular access to a reliable vehicle to travel to and from family homes
  
• Must receive background check clearance for Criminal Offender Record Information (CORI), Sex Offender Register Check (SORI), Finger Printing, and Department of Children and Families
  

Required Experience

• 
  
• Must have at minimum High School Diploma or equivalent with an associate or bachelor’s degree in early childhood education or related field preferred or a CDA credential equivalent
  
• Experience with young children and their families preferred
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Are you a socially conscious, dedicated individual who is committed to building a better future for children, families, and their communities? If so, join us as we support early childhood education programs across the country to create positive outcomes for the children and families served.

The Lead Family Advocate is responsible for working as a member of a team whose primary role is to engage families as partners to promote children's healthy development, learning, and school readiness, as well as strengthen family well-being and health. The Lead Family Advocate uses their core competencies and knowledge of the principles and strategies of family engagement to support their peers and colleagues, while continuing to partner with families on their assigned caseload.

Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young children's inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve.

Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams & Communities.

- Models exemplary family engagement practices for other Advocates, including but not limited to an ability to demonstrate and execute Acelero Learning's family engagement approach and strategies.

- Provides peer mentoring and/or informal coaching to other Advocates on Acelero Learning's family engagement approach and strategies.

- Facilitates capacity-building and learning transfer activities with colleagues.

- Provides additional, targeted support to assigned staff and/or centers for the planning of major events (i.e. Family Orientation, Recruitment Fairs, Back to School nights, SOF events, world cafes, health fairs, and health screening days).

- Joins pilot projects to test and innovate our family engagement approach, as requested.

- Participates in the onboarding of new staff.

- Co-Facilitates the execution of small group strategies with Advocates and families that build social capital (i.e. family self-sufficiency, family engagement, families experiencing similar concerns or challenges, and children's health and well-being).

- Cultivates community partnerships with external organizations to enhance relationships and identify collaborations for on-site family engagement/support workshops, including meeting regularly with such organizations, serving on committees or advisory boards, and/or attending the organizations' relevant community events.

- Observes and provides feedback on FEN Meetings and Family Learning Parties; supports colleagues to plan meetings as needed/assigned.

- Provides support/consultation to teachers regarding planning and implementing programs and services.

- Supports Family Services and Health leadership to monitor and troubleshoot programs and services, including direct work with the center-level staff as appropriate.

- Participates in assigned meetings, events and training as required.

1. AA or BA Degree in Social Work, Human Services, Family Services, Counseling or a related field OR AA or BA in another field with a completed Family Development Certification.

2. Minimum of 2 years of experience working in community-based organizations or schools in diverse low-income communities.

3. Experience working with families of children 0-5 preferred.

4. Flexible work schedule that may include some evenings and weekends required.

5. Physical exam and background checks are required for this position.

6. Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.

7. Must have a valid driver's license and/or reliable transportation.

This position pays $48,000 annually.

A meaningful mission that drives real change in the lives of children and families

A collaborative, inclusive team that values your growth and well-being

Robust benefits that support your total wellbeing, including:

• Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
• Health Savings Account (HSA) with company contributions up to $800 annually
• Flexible Spending Accounts (FSA) for health and dependent care expenses
• 401(k) Retirement Plan with up to 4% company match and immediate vesting
• Company-paid Short-Term and Long-Term Disability and Basic Life Insurance
• Up to $500 per year in Professional Development Reimbursements
• Employee Assistance Program (EAP) with counseling and mental wellness support
• Wellness Programs, including virtual fitness, nutrition, and mindfulness classes
• Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks

If you're ready to take on a challenge that matters and lead growth in a company where purpose and values drive every decision, apply now to join our team. Together, we'll help every child reach their fullest potential!

Why Acelero Learning or Shine Early Learning?

- Ability to make an impact in the lives of the children, families, and partners we serve

- Career growth and professional development opportunities

- Supportive working environment

- Average of 5 weeks of paid time off during 1st year of employment

- Comprehensive benefits, including 401K matching and 100% vesting program

We are an equal opportunity employer, committed to creating a diverse and healthy work place.

Do you want to make a profound impact in your community? We are seeking a Family Services and Group Support Manager to join our mission-driven team and support families through care, connection, and community. You'll be part of a supportive, mission-driven team that values respect, accountability, compassion, and integrity. Every day, you'll have the opportunity to create meaningful impact for families navigating grief while growing in your own professional journey.

Responsibilities:

• Provide direct support to grieving families through intakes, orientations, and ongoing communication
• Facilitate and lead grief support groups for children, teens, and caregivers in a peer-support, therapeutic setting
• Manage family data and records with care, accuracy, and confidentiality
• Collaborate with staff and volunteers to create meaningful experiences for families
• Represent the organization in the community through outreach, events, and presentations

Requirements:

• Master's degree in psychology, social sciences, public health, or a related field
• 5+ years of experience in a helping-related role, preferably with children and families
• Exceptional communication skills to connect with families in a warm, empathetic manner
• Ability to adapt approach based on each family's emotional state and needs
• Strong organizational and data management responsibilities, including maintaining the client database and sending surveys
• Ideal individual will be compassionate, organized, and committed to making a difference.

If you're passionate about helping children and families heal, we'd love to hear from you!

We are seeking a Manager of Kinship Family Advocate to join our team.

Starting Salary: $ 56,000 Annually

Bonus: $1,000 Sign-on bonus will be paid on your first paycheck

This role is responsible for the supervision of the Kinship Family Advocates. The Manager of Kinship Family Advocates ensures service compliance with contract/licensing/funding body/accreditation requirements. The Kinship Advocate Team is responsible for engaging relatives who have taken their relative children into their homes. This role reports to the Senior Manager of Kinship and Adoption.

WHAT YOU WILL DO:

• 
  
• Supervise a team of Kinship Family Advocates.
  
• Provide back-up supervision to team members (as needed) in the absence of other team supervisors as assigned by the Senior Manager of Kinship and Adoption.
  
• Review, approve, and sign outgoing documents generated by the Kinship Family Advocates such as home studies, etc.
  

• 
  
• Monitor the team's documentation, completion of forms, and outcomes.
  
• Attend court hearings, BIS staffing's, etc., with team members as needed.
  

WHAT YOU WILL BRING:

Our ideal candidate will have 2-5 years of relevant work experience in child and family services and the following:

• 
  
• Bachelor's degree in social work or other human services related field, required.
  
• Licensed by the BSRB to process in Kansas, (LBSW, LMSW, LSCSW, Professional Counselor, LMFT, and/or Alcohol and Drug Counselor).
  
• Master's degree in social work or other human services related field, preferred.
  
• At least 21 years of age and pass background check, physical, and drug screening
  
• A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.
  

WHO WE ARE:

Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:

• 
  
• Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
  
• Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
  
• Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
  

CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:

• 
  
• Nonviolence - helping to build safety skills and a commitment to a higher purpose.
  
• Emotional Intelligence - helping to teach emotional management skills.
  
• Social Learning - helping to build cognitive skills.
  
• Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
  
• Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
  
• Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
  
• Growth and Change - helping to work through loss and prepare for the future.
  

OUR WIDE STATEMENT:

At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.

OUR DIVERSITY STATEMENT:

• 
  
• We partner for safe and healthy communities.
  
• We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
  
• We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
  
• We stand for anti-racism, equity, and inclusivity.
  
• We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
  
• We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
  

OUR BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes:

• 
  
• 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
  
• Team members who work at least 30 hours per week are eligible for
  
  • 
    
  • Health insurance benefits (medical, prescription, dental, vision)
    
  • Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
    
  • Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
    
  • Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
    
  
  
  
• Retirement savings plan (401K) with employer match
  
• Pet Insurance
  
• Employee assistance program (EAP)
  
• Tuition reimbursement program
  
• Public Service Loan Forgiveness.
  
• To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
  

Questions?

Please contact: Cornerstones of Care, People Experience Team

8150 Wornall Rd., Kansas City, MO 64114

Phone: Fax:

Like us on Facebook at: cornerstonescareers

Cornerstones of Care is an Equal Opportunity Employer

Riverside Community Care

Love what you do!

Service and Data Coordinator - Family Networks

Would you like to represent Riverside Community Care as a Family Networks Service and Data Coordinator on a multi-disciplinary team within the Department of Children and Families?

In this vital role, the Service and Data Coordinator:

• 
  
• supports the Family Networks program by coordinating community-based services and foster/group-care placements for youth and families involved with the Department of Children and Families (DCF)
  
• maintains data tracking systems, runs reports, and supports fiscal and program operations
  

The Service and Data Coordinator collaborates closely with the Family Network staff and management, DCF social workers/managers, and external providers to ensure accurate documentation, data integrity, and compliance with DCF and agency requirements.

Schedule: Full Time, 40 hours

• 
  
• Monday - Friday, 9am to 5pm
  
• hybrid with 1-2 days in-office per week required
  
• requires flexibility to work after 5pm on scheduled "duty" days
  
  

Pay Rate:

• 
  
• $21.49/hour - High School Diploma
  
• $22.52/hour - Associate's Degree
  
• $23.55/hour - Bachelor's Degree
  
• $27.00/hour - Master's Degree
  

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Strong organizational skills and attention to detail; ability to manage multiple tasks and meet deadlines; ability to creatively problem-solve
  
• Basic to intermediate computer skills, including Excel and database systems; familiarity with DCF systems (i-FamilyNet, Virtual Gateway) preferred
  
• Understanding of the child welfare system
  

Required Experience

• 
  
• Associates, Bachelor’s, or Masters Degree in a related discipline with 2 years relevant experience preferred; High School diploma with 5+ years direct service experience in child and family services
  
• Experience working in human services, child welfare, or a related field preferred
  
• Clinical, consultative, and treatment planning experience
  
• Experience with home-based clinical services, including wraparound models
  
• Experience with and sensitivity to the needs and concerns of minority populations
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Job Responsibilities

• Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
• Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
• Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
• Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
• Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
• Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
• Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
• Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
• Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
• Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
• Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
• Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy

Position Qualifications

Preferred:

• High School or Equivalent

Work Environment

• As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
• The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.

?

Age of Patients Served

• All Age Groups

HIPAA Roles‐Based Access to Patient Information

• None ‐ No access to patient information ‐ Level 0

Required

Preferred

Job Industries

• Other

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

• Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
• Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
• Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
• Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
• Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
• Assists as consultant, coordinator/liaison for special programs and/or projects.
• Assesses impact of proposed rules on current operations financially and programmatically.
• May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.