Information Technology Jobs in Wheaton, MD
372 positions found — Page 23
HANSOH BIO
Hansoh Bio is a U.S.-based subsidiary of Hansoh Pharmaceutical Group Company Limited, a biopharma company founded in 1995. Hansoh Pharma discovers and develops breakthrough therapies for serious diseases and disorders affecting patients around the world, employing 9,000 workers and 1,400 R&D professionals. With over 40 products in commercialization, the Company’s pipeline programs and products cover therapeutic areas such as oncology, central nervous system, anti-infectives, diabetes, as well as gastrointestinal and cardiovascular diseases.
Hansoh Bio is a biotech Research and Development (R&D) arm of Hansoh Pharma based in Rockville, MD, focused on de novo drug discovery and development of novel therapeutics. Hansoh Bio is thrilled to offer exciting opportunities for researchers and scientists to engage in target discovery and pre-clinical candidate development of high impact projects, while being an integral member of a collaborative, passionate, and goal-oriented team.
For more information, please visit Biology and Biophysics – MARYLAND R&D CENTER
We are currently seeking a motivated and multi-talented scientist to join our peptide discovery and development team in Rockville, Maryland. This role will focus on the design, screening, and optimization of peptide-based ligands against biologically relevant targets. The successful candidate will contribute to the development of innovative screening platforms and drive hit-to-lead and lead optimization efforts toward preclinical candidate selection.
This position requires a strong foundation in protein–ligand interactions, peptide chemistry/biology, and a demonstrated ability to integrate experimental and computational approaches.
RESPONSIBILITIES
• Develop novel screening strategies to identify peptide binders
• Drive optimization of peptide hits for affinity, selectivity, stability, and developability
• Leveraging computational tools (e.g., molecular modeling, docking, MD simulations) to inform peptide design
• Apply structure activity relationship principles to guide iterative design cycles
• Interpret structural biology data (e.g., X-ray, cryo-EM, AlphaFold models) to guide optimization strategies
• Work closely with biophysics, structural biology, medicinal chemistry, and in vivo pharmacology teams
• Provide timely communication and presentations
REQUIREMENTS
• Ph.D. degree in biochemistry, biophysics, molecular biology or related areas with 5+ years of research experience. Post-doctoral experience is preferred but not required
• Familiarity with computational chemistry or structural modeling tools
• Strong experience in molecular biology such as RT-PCR, qPCR, etc
• Strong experience in expression, purification, and biophysical characterization of proteins
• Strong understanding of protein–ligand interactions and binding kinetics
• Hands-on experience with biophysical binding assays (SPR, BLI, ITC, etc.)
• Experience with peptide discovery platforms (e.g., phage display, mRNA display, yeast display) is preferred
• Experience in SAR-driven optimization and lead development is preferred
Safety / Quality Control Manager Needed.
Highland Consulting Group is a National Executive Recruiting firm that specializes in placing top talent in the Commercial & Industrial construction sectors.
We have a current opportunity available for a talented individual that can oversee Safety and Quality Control for a Contractor in the Bethesda, MD area. This is a permanent position and not project based and gives you the opportunity to be part of a highly qualified group of safety experts as well as oversee the quality control. Additionally, all projects are local so virtually no travel is required. The ideal candidate will have large project experience with a minimum of 3 years experience working in a Safety & Quality Control capacity and have certifications such as OSHA 510, CHST, ASP, CSP, or USACE EM385.
Be part of a winning team that has an extremely high safety culture.
Job responsibilities will include, but are not limited to:
- Create / Edit safety plans to fit the requirements of the project
- Create / Edit the company Quality Control program
- Be on-site to implement the safety & Quality plans
- Work with / train the on-site staff in safe construction practices
- Work directly with the client to manage the safety program and meet their expectations
- Prepare daily reports for management and the client
- Work with the team so that items are installed as specified and quality work is done the 1st time
- Oversee all safety concerns for all ongoing projects
Job Requirements
- Board Certified Safety Professional - CHST Certification or OSHA 510
- A four year degree is required - Safety degree is preferred
- 3 Years minimum experience as a Safety / Quality Manager
- 1 years experience on major construction projects
- Candidates must have documented experience creating & editing detailed and organized information tracking systems
- Familiarity with all applicable regulations
- Someone with the ability to train staff and subcontractors is preferred
- Solid communication skills - both written & verbal
- Ability to establish timelines
- Ability to multi-task Solid proven and verifiable record of career stability and experience as a Safety Manager success is a must
- Must be an idea person with a passion to improve the process
Benefits
This company cares about and is committed to the wellbeing of all of it's employees and their families. This commitment is reflected in a comprehensive benefit package provided to all employees. These benefits also include Healthcare, 401K, Project Bonuses, Annual Company bonuses, Education / Certification allowances, paid Vacations & Holidays
Contact
If you have this type of experience, please apply to this position. You can also contact me directly to learn more about this opportunity.
David O’Connor
Managing Director
724-837-6336
Confidentiality:
We respect your privacy and will never submit a resume to a third party without your permission. You can be assured that the information you give us will never be forwarded to any company without your specific, direct permission in advance.
DTO17011
Job Title: Property Administrator / Admin Svcs Associate
Location: Silver Spring, MD 20910
Duration: 3 months - Possible for extension
8:30 am – 5:00 EST | M-F
Summary:
As an Administrative Services Associate, you will provide support for business operations by conducting processing invoices, updating, and maintaining databases, preparing company forms, and maintaining confidential files.
Overview of Work Environment/Client Nuances/Team Overview: working with the management team onsite
Resource's typical working day:
Answering Phone Calls
- Handles incoming calls in the management office.
- Provides information or directs calls to the appropriate contact.
Guest Reception
- Greets and assists guests upon arrival.
- Ensures visitor protocols are followed.
Invoice Processing
- Reviews, validates, and submits invoices for approval.
- Coordinates with relevant departments for discrepancies.
Purchase and Contract Orders Management
- Prepares and monitors purchase orders.
- Supports contract documentation and renewal tracking.
- Communicates with vendors or suppliers for order fulfillment and inquiries.
Must Have Skills:
- General Computer Knowledge Comfortable navigating various systems and applications; able to troubleshoot basic technical issues.
- General Office Skills Proficient in tasks such as filing, scheduling, handling phone calls, and maintaining organized workspaces.
- Professional Guest Reception Able to greet and assist guests in a courteous, confident, and professional manner.
- Email Management Skilled in composing, organizing, and responding to emails efficiently and with attention to tone and clarity.
- Knowledge of Microsoft Office Suite Familiar with tools such as Word, Excel, Outlook, and PowerPoint; capable of using them for day-to-day operations.
Nice-to-Have Skills
- Communication skills
- Organized
- Able to multitask
- Professional office etiquette
- Team player
Aside from the mentioned Must-Have Skills, the HM is also looking for candidates that has;
Reliability and Attendance:
The role requires a high level of dependability, with consistent attendance and punctuality being essential to meet operational needs.
Professional Expectations: Regular and reliable attendance is a critical component of success in this position, as it directly impacts team performance and operational efficiency.
Years of experience:
- 0–2 years of experience in administrative roles or related fields
- Preferred, but nor required: Background in property management
Education: At least a GED or equivalent required
Software Skills
- General familiarity with common software applications
- Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint)
- Experience using email platforms and basic office productivity tools
Interview Process: 1-2 virtual and/or onsite
Our higher education client is looking for a Senior Functional Analyst with experience supporting ERP systems, (Workday HCM preferred.) This is a hybrid role in College Park, MD and is a long-term contract. No third party C2C candidates will be considered.
The Senior Functional Analyst – ERP Systems will play a critical role in supporting enterprise platforms by translating complex business needs into scalable system solutions. This position serves as a key liaison between business stakeholders and technical teams, ensuring ERP and faculty/staff systems effectively support institutional strategy, operational excellence, and an improved employee experience.
In this role, you will support initiatives across Workday HCM, Faculty Management Systems, integrations, analytics, and related enterprise platforms, with a strong focus on requirements gathering, process optimization, testing, and change enablement.
Key Responsibilities
Functional Analysis & Requirements
- Lead requirements gathering sessions with stakeholders across HR, Academic Affairs, Finance, and enterprise support teams
- Translate business needs into clearfunctional requirements, user stories, process flows, and use cases
- Analyze current-state processes and recommend future-state improvements aligned with institutional goals
- Support initiatives related to faculty onboarding, scheduling, credentialing, workload management, and compliance
ERP & Faculty Systems Support
- Serve as a functional subject matter expert for Workday HCM and faculty/staff systems
- Support configuration, enhancements, and optimization of ERP modules and faculty systems
- Partner with Product Owners and Solution Architects to ensure solutions are scalable and aligned with platform standards
- Contribute to roadmap planning and backlog refinement for ERP and faculty systems initiatives
Cross-Functional Collaboration
- Act as a bridge between business units and technical teams
- Coordinate dependencies across HR, IT, Academic Affairs, Finance, and external vendors
- Participate in governance forums, change advisory boards, and stakeholder reviews
Documentation & Change Enablement
- Maintain functional documentation, process maps, and system configuration records
- Support the development of training materials, job aids, and knowledge transfer
- Assist with change management efforts to ensure successful adoption of new capabilities
Core Competencies
- Functional analysis and problem-solving
- Translating complex business needs into system solutions
- Stakeholder engagement and communication
- Cross-functional collaboration in matrixed environments
- Strategic thinking with strong attention to detail
Required Qualifications
- 7+ years of experience as a Functional Analyst, Business Analyst, or similar role supporting ERP systems
- Hands-on experience with Workday HCM or other large-scale ERP platforms
- Experience supporting higher education faculty, academic, or workforce lifecycle processes
- Strong background in requirements documentation, testing, and UAT
- Experience working with integrations, data flows, and reporting/analytics
- Familiarity with Agile, hybrid, or waterfall delivery methodologies
- Bachelor’s degree in Information Systems, Business, Education, or a related field (or equivalent experience)
Preferred Qualifications
- Experience supporting Faculty Management Systems (FMS/FPMS) or academic operations
- Experience with Workday Prism, Extend, or integrations
- Exposure to skills-based workforce initiatives or performance management
- Experience in higher education or similarly complex regulated environments
- Experience supporting accessibility (ADA) or compliance-driven initiatives
About the Role
The Executive Assistant acts as an extension of the President & COO managing priorities, serving as a proxy in key meetings, creating structure around decision-making, and ensuring follow-through across a complex operational organization.
This role requires judgment, independence, assertiveness, and comfort operating with vague direction.
This is a fit for someone who is:
- Highly organized and assertive
- Agile and not rattled by having to make quick pivots
- Able to manage up and take initiative
- Strong at interpreting data and identifying risks
- Comfortable joining or leading meetings on behalf of an executive
- Naturally proactive and anticipatory
Key Responsibilities:
Executive Proxy & Meeting Partnership
- Attend meetings on behalf of the President & COO when needed
- Capture decisions, risks, action items, and follow-ups
- Ensure accountability across Directors and cross-functional teams
- Escalate appropriately without over-escalating
Operational Cadence, Planning & Briefings
- Build and manage weekly agendas for Directors of Operations
- Prepare structured read-aheads, daily briefings, and priority summaries
- Identify opportunities for the President to have focused, uninterrupted work time
Project & Initiative Tracking
- Track cross-functional initiatives, deadlines, and milestones
- Monitor key metrics and dashboards; flag trends or operational risks
- Provide concise synthesis for decision-making
Calendar & Email Management
- Own complex calendar and prioritization workflows
- Protect executive focus time and navigate competing internal demands
- Triaging inbox communications; prepare summaries and recommended responses
Communication & Relationship Management
- Liaise between the President and senior leaders
- Maintain consistent communication tone and professionalism on the executive’s behalf
- Build trust and rapport across a fast-paced operations environment
Other Responsibilities
- Limited travel (approximately every other month) for onsite operational sessions
- Support special assignments, meetings, expenses, and coordination tasks
- Occasional early morning/early evening availability when required
Required Experience
Must-Haves
- 5-10+ years supporting senior executives (C-suite strongly preferred)
- Proven experience acting as a proxy or representing an executive in meetings
- Experience supporting multiple senior leaders simultaneously
- Exposure to metrics, dashboards, or operational reporting
- Project management experience or strong project coordination background
- Demonstrated ability to operate with limited direction
- Experience in one or more of the following industries:
- Health & Human Services
- Medicaid / Public Health
- Financial Services/Financial Management Services
- Medical practices
- Nonprofit sector
- Government / Federal / State agencies
Nice-to-Haves
- Experience interpreting operational data or KPIs
- Familiarity with travel management tools (Navan, Concur, etc.)
Behavioral & Work Style Expectations
We are seeking someone who:
- Maintains composure and sound judgement in high pressure or time sensitive situations
- Demonstrates receptiveness to constructive feedback and incorporate it into ongoing performance
- Operates with a strong service orientation while exercising initiative and ownership of responsibilities
- Make timely, well-reasoned decisions when operating with incomplete or evolving information
- Effectively manages priorities and communication in support of a fast-paced executive environment
- Anticipates needs and takes appropriate action to maintain operational effectiveness
- Demonstrates adaptability and persistence in a dynamic work environment
Work Model
- Primarily in-office in Silver Spring, MD (required)
- Standard schedule aligns with the executive (generally 8–5), with flexibility based on needs
- Occasional extended hours depending on travel, meetings, or key priorities
- Hybrid flexibility only when the executive is traveling
Cedar Hill Regional Medical Center GW Health opened its doors this April as the first new full-service hospital in Washington, DC in more than 25 years! Integrating clinical care with existing community providers, Federally Qualified Health Centers (FQHC's), The George Washington University Hospital, and our Urgent Care Center in Ward 8, this enhanced integrated delivery system will establish a robust network of care for all District residents, but more importantly, it will ensure residents of Wards 7 and 8 have access to high quality care in their community. Our advanced hospital will offer 136 beds (with the ability to expand to 184 beds), a verified trauma center, adult and pediatric emergency departments, maternal health and newborn delivery, an ambulatory pavilion for clinic visits and other outpatient services, onsite 550-car parking garage, and a helipad for emergency transport.
We are seeking an experienced Social Worker - Behavioral Health - Inpatient Services (Part Time). Our ideal candidate will have care management and utilization management experience. You will play a vital role in enhancing patient care through comprehensive psychosocial assessments and effective discharge planning. Your expertise will directly contribute to patient well-being by addressing barriers to timely discharge, ensuring smooth transitions to post-acute care, and providing essential emotional support to patients and their families.
As a Cedar Hill Regional Medical Center employee you will be part of an exceptional team with the following benefit offerings:
- Generous Tuition Assistance Program
- Tuition savings to continue your education with Chamberlain University
- Career development opportunities across UHS and our 300+ locations!
- Diverse programming to expand your experience
- HealthStream online learning catalogue with plenty of free CEU courses
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Pet Insurance
- SoFi Student Loan Refinancing Program
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. 's degree in social work (MSW).
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
The Sleep Technologist II is responsible for providing high-quality patient care while performing comprehensive polysomnographic testing, analysis, and associated interventions.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
General
- Maintain confidentiality when dealing with any patient information.
- Interact with patients, physicians, coworkers, and visitors in a courteous, professional manner.
- Report for scheduled work shifts on time and in proper attire, wearing appropriate identification.
- Demonstrate a high level of flexibility with work schedule and/or shift to meet patient or company needs.
- Demonstrate proficient time management and the ability to perform multiple tasks at one time.
- Maintain an organized and clean work area that is stocked with the appropriate supplies.
- Properly utilize and maintain supplies and equipment.
- Handle stressful and difficult situations in a calm and professional manner.
- Communicate concerns/issues to management in an appropriate and timely manner.
- Demonstrate gradual and persistent improvement in job performance quality.
- Demonstrate self-motivation to maintain professional competency by participating in continuing education conferences, seminars, and other opportunities as able.
- Attend department meetings or other in-service activities as scheduled.
- Fulfill annual training and health screening requirements. Maintain current CPR certification.
- Identify and strive to meet departmental goals, objectives, and plans.
- Maintains cleanliness and proper appearance of the facility.
- Work professionally as a team member in conjunction with other employees and departments and maintains an atmosphere of cooperation.
- Perform other duties within the scope of ability as assigned by the direct supervisor to ensure efficient operation of the department and company, including those required during emergencies.
Polysomnographic Testing Procedures
- Train junior technologists when necessary.
- Make beds and ensure the cleanliness of the facility
- Review the information in patient paperwork to include sleep/wake complaints and order for study.
- Greet the patient upon arrival and escort him/her to the sleep room. Educate patient and family concerning overnight/morning procedures, answering any questions. Interview the patient to obtain information needed for the completion of pre-test paperwork.
- Set up and calibrate monitoring equipment, selecting the appropriate recording montage.
- Apply electrodes and other recording devices to the patient and verify proper function.
- Perform pre-test calibrations, making any necessary adjustments to equipment.
- Institute “lights out” and document patient data.
- Monitor the polysomnogram, obtaining a high-quality recording.
- Recognize and document clinical and physiological events pertinent to the study.
- Communicate information on patient status to the medical director as needed.
- Recognize and document all artifacts and equipment malfunctions, taking the proper steps to eliminate them. Report any equipment malfunctions to the direct supervisor.
- Call the sleep center manager or 24-hour technical support line for assistance as needed.
- Assist the patient with needs during the procedure in order to obtain the required sleep/wake data.
- Understand indications, contraindications, and adverse effects of continuous and bilevel-positive airway pressure as well as oxygen administration.
- Apply and titrate positive airway pressure and oxygen therapy based on physician order and in accordance with established policies and procedures.
- Wake the patient and record post-test calibrations.
- Gently remove all electrodes and transducers from the patient and allow time for clean up.
- Have the patient complete the post-test paperwork before discharge.
- Strip beds and leave room in appropriate condition for housekeeping.
- Copy and upload all required data for the scoring technologist.
- Inventory and order equipment/supplies per policy.
Patient and Equipment Safety
- Recognize and respond appropriately and quickly to patient physiologic events.
- Safely lift/move patients and equipment, using proper body mechanics.
- Ensure the safety and welfare of all patients, including those with special needs.
- Check the availability and function of emergency equipment.
- Comply with Universal Precautions at all times.
- Properly disinfect/sterilize equipment, electrodes, and transducers.
- Appropriately handle all hazardous materials.
Complex Procedures
- Conduct Multiple Sleep Latency and Maintenance of Wakefulness testing.
- Conduct testing of patients with disabilities and other special needs.
- Conduct advanced monitoring procedures when required by the Medical Director.
Minimum Qualifications
Education
- Must have a high school diploma and additional education in an AMA-approved health-related program.
Licensure
- Proof of RPSGT credentialing by the Board of Registered Polysomnographic Technologists.
- Must meet requirements prescribed by the American Association of Sleep Technologists (AAST) to maintain RPSGT credential.
- Current and valid CPR certification.
Experience
- A minimum of 1 year of medical-related experience along with additional education in an AMA-approved health-related program
- Prior experience as a sleep technologist, EEG technologist, respiratory care practitioner, or nurse.
Physical Requirements
- Stand, walk, bend, and reach above the shoulder for long periods of time in a clinical setting.
- Must be able to occasionally lift or carry and frequently push or pull up to 100 lbs. as part of the role
- Regularly exposed to healthcare settings that may require personal protective equipment
- Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment
About GW MFA
MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.
The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.
Time Type:
Full timeRemote Type:
Job Family Group:
Market OperationsJob Description Summary:
Position Summary:The Routing Coordinator is responsible for administration tasks in the routing department and optimizing delivery routes.
Schedule: Monday-Thursday 11 am-9 pm
Pay: $22.00 hr to $31.00hr with potential OT
**Roadnet/Omnitracs experience is a must, along with SAP **
Job Description:
Job Responsibilities:
- Designs and manage the daily delivery workflow utilizing specialized software applications.
- Optimize delivery routes to maximize stops and case numbers.
- Manage and reorganize re-ships as needed.
- Report any issues with the software to management and liaise with its technical support department. This includes updating data, geo-coding maps, and maintaining the account master for new accounts.
- Schedule specific delivery times for store deliveries and backhauls.
- Analyze and adjust delivery routes to enhance efficiency, considering customer and sales expectations.
- Choose trips to download into the warehouse picking and shipping systems, adhering to daily delivery priorities.
- Share relevant information with drivers, customers, and sales personnel via email reports.
- Print and distribute daily dispatch sheets and manifests to drivers and management.
- Develop and implement delivery schedules to ensure sufficient staffing coverage.
- Other duties, as assigned by the jobholder’s supervisor, may also be required.
Minimum Qualifications:
- Minimum of 1 year experience in Supply Chain Operations
- Excellent customer service skills
- Basic PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
Preferred Qualifications:
- Minimum of 2 year experience in a delivery/routing role
- Bachelor’s degree in related field and/or equivalent training and work experience
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
Pay: $22-31 hourly rate
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.
Looking for a leader who loves driving sales, giving great customer service, and leading a team to be their very best.
Ready to know the ropes as well as you know your members names, to step in when your manager steps out, to balance each others strengths, to set goals and surpass them...then Orangetheory just might be looking for you.
Every day will be different but, youll be representing the Orangetheory brand as you share the science of this workout you want everyone to love as much as you do.
As ASM you will be responsible for creating a positive, high energy, respectful OTF studio environment and you are the front line of defense for Studio Manager. You are responsible for driving the Sales Funnel and personally delivering and coaching the studio team on critical business measures such as Intros Booked, New Joins, Upgrades, Cancels, Winbacks and Freezes. Responsible for managing all front of house aspects of OTF using the OTF model
ASM roles and responsibilities include but are not limited to:
Begin shift by analyzing upcoming classes and tasks for the day and setting the team up to win.
Deliver individual sales goals and manage and motivate the team to deliver their target.
Maintain a clean and safe studio for members and team.
Ensure that all Leads are being properly followed up on by team members to book intro class in a timely manner using the OTF communication protocol.
Manage Declined auto-pays and follow up with expiring credit cards.
Follow up on Missed Guests and work towards getting them back in the studio.
Process Freezes/Terminations in a timely manner along with sending proper email communication to member.
Ensure that all classes on shift have been reconciled properly and pre-plan for next days classes.
Attend weekly leadership meetings with SM, HC, and other ASMs.
Act as the point of reference for any member or general issues/concerns that may arise while the Studio Manager is not present and report back to Studio Manager to discuss next steps.
Train and educate SAs for success using the given training program implemented by
your studio manager while adhering to the OTF model.
Assist Studio Manager with studio marketing and community outreach.
Assist Studio Manager in planning and leading monthly team meetings and Sales focused meetings.
Benefits:
Monthly commission and bonus opportunities range between an additional $200-$1000+/mo
Free Orangetheory Fitness workouts at our studio
Orangetheory Retail - Eligible for a discount on clothing
Paid Time Off accrues after 90 days in role
401k eligible after 3 months of service
Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studios hiring manager if you are selected to move forward in the interview process.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees employees. If I am hired to work at an independent franchisees studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisees privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please
At Towne Park, it's more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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For more information about our privacy policy, please click here.
Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour plus tips.
Work Schedule: The work schedule for this position is open availability.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
* High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
* Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
Work Experience:
* One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
* Knowledge of principles and processes for providing customer and personal services.
Skills:
* Ability to read and write standard English language
* Ability to read and comprehend simple instructions, short correspondence and memos
* Ability to write simple correspondence
* Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
* Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
* Ability to understand 24 hour and military time systems
* Ability to understand rates applicable to time passed
* Ability to operate a manual transmission is highly desirable
* Perform parallel parking
SCOPE
Authority to Act:
* Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
* The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.