Sales Jobs in Wheaton, MD

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Job Description Summary:

Job Description:

Job Responsibilities:

Effectively aide in managing the delivery operations team.

• Monitor delivery fleet using MobileCast and/or Roadnet.
• Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.
• Maintain driver’s attendance records, sick days, vacation, etc.
• Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.
• Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices
• Payroll oversight including attendance records and paid time off

Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.

Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.

Interface with customers solving discrepancies, problems and creating a cohesive relationship

Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.

Administration of worker’s compensation, incentive and safety programs.

Responsibly handle beverage alcohol product.

Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications:

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 3 years’ experience in related area
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• Maintain a valid CDL license

Physical Requirements:

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
• Occasionally carry & lift up to 65 pounds
• Occasionally reach overhead, squat and bend
• Frequently walk and stand for extended periods of time

Competencies:

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

The annual salary range for this position is $54,600 - $74,025 with an Annual Bonus Target of 10%.

This position is eligible for health care benefits, life insurance, time off benefits, and participation in the Company’s 401(k) plan.

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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.

Time Type:

Remote Type:

Job Family Group:

Job Description Summary:

Job Description:

Job Responsibilities:

Cross functionally interact with sales, ops, and customers.

• Assist with the reconciliation of driver over and shorts, inventory, and cash.
• Provide any requested reports to management.
• Provide supervision, direction and discipline for union and non-union warehouse and delivery employees according to their specific assignments.

 Continually analyze and review warehouse and delivery work flow to identify possible inefficiencies and provide solutions to enhance the operations.

• Review and analyze current warehouse and delivery technologies to locate and implement additional efficiencies and cost savings.

Provide supervision, direction and discipline for union and non-union warehouse and delivery employees according to their specific assignments.

Manage the operations of multiple cross dock facilities in a market.

Responsibly handle beverage alcohol product.

Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications:

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 5 years’ of experience in related area and some experience in a supervisory role
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Physical Requirements:

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
• Occasionally carry & lift up to 65 pounds
• Occasionally reach overhead, squat and bend
• Occasionally walk and stand for extended periods of time

Competencies:

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

$96,600 - $165,375

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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.

Time Type:

Remote Type:

Job Family Group:

Job Description Summary:

Job Description:

Job Responsibilities:

• Designs and manage the daily delivery workflow utilizing specialized software applications.
• Optimize delivery routes to maximize stops and case numbers.
• Manage and reorganize re-ships as needed.
• Report any issues with the software to management and liaise with its technical support department. This includes updating data, geo-coding maps, and maintaining the account master for new accounts.
• Schedule specific delivery times for store deliveries and backhauls.
• Analyze and adjust delivery routes to enhance efficiency, considering customer and sales expectations.
• Choose trips to download into the warehouse picking and shipping systems, adhering to daily delivery priorities.
• Share relevant information with drivers, customers, and sales personnel via email reports.
• Print and distribute daily dispatch sheets and manifests to drivers and management.
• Develop and implement delivery schedules to ensure sufficient staffing coverage.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications:

• Minimum of 1 year experience in Supply Chain Operations
• Excellent customer service skills
• Basic PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• Minimum of 2 year experience in a delivery/routing role
• Bachelor’s degree in related field and/or equivalent training and work experience

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Pay: $22-31 hourly rate

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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.

Landscape Workshop, LLC (LW) is a full-service landscape company. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Consequently, we are looking for an experienced Account Manager to assist in driving the growth of our commercial landscape management services. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits.

Position Summary:

An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.

Account Manager responsibilities include (but are not limited to):

• Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
• Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
• Ensures a safe environment for employees, clients and the general public
• Effectively applies Landscape Workshop methodology and enforces project standards
• Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
• Minimizes Landscape Workshop exposure and risks on projects
• Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
• Track and report team hours, extra expenses and extra sales on a weekly basis
• Assists Branch Manager with project budgets
• Facilitate client meetings effectively
• Conducts regular status meetings with crew leaders
• Estimate jobs when needed
• Follow up on proposals generated
• Oversee care and maintenance of equipment

Position Requirements

• Minimum 2 years managing landscape maintenance crews and interfacing with customers
• Proficient with computer software programs including Word, Excel and Outlook
• Strong work ethic
• Bachelor’s degree from accredited four-year or two-year program preferred

What we Offer:

• Competitive salaries
• Company Vehicle
• Medical, dental, vision, 401(K) and other benefits
• Energetic, focused and collaborative work environment

Job description:

At American Home Contractors, our mission is simple: to install peace of mind. We’re a trusted leader in roofing, siding, gutters, windows, and doors across Maryland. We take pride in delivering exceptional workmanship and honest service to every homeowner we serve.

We’re growing and we’re looking for a motivated Production Manager to help oversee our production operations and support our mission to protect and improve homes throughout our community.

Position Overview

The Production Manager will oversee all aspects of exterior remodeling production once projects are sold and turned over from our Project Advisors. This role is primarily office-based in Fulton, MD, with occasional field visits for inspections, subcontractor vetting, and quality checks.

You’ll lead and train production team members, manage subcontractor relationships, ensure efficient project scheduling, and maintain profitability across all jobs. This is an excellent opportunity for a detail-oriented construction professional ready to take the next step in leadership.

Key Responsibilities

• Manage and oversee all production operations for roofing, siding, gutters, windows, and doors projects.
• Take ownership of projects after sales handoff (detail sheet, deposit, etc.).
• Train, mentor, and support Production Coordinators and team members.
• Vet and onboard new subcontractors while maintaining relationships with existing partners.
• Schedule and track projects to ensure on-time, on-budget completion.
• Order materials, dumpsters, and portable restrooms for job sites.
• Monitor budgets and job costs to ensure profitability.
• Review and resolve project issues early to prevent delays or cost overruns.
• Track production metrics and maintain accurate data in Zoho (our project management system).
• Collaborate with Sales, Customer Service, and other departments to maintain smooth project flow.
• Enforce safety and quality standards on all projects.

What We’re Looking For

• 2+ years of construction or production management experience (roofing, siding, windows, or exterior remodeling strongly preferred).
• Strong understanding of residential construction and exterior systems.
• Proven leadership and team training experience.
• Excellent organizational and communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Proficiency with project management or CRM software.
• Valid driver’s license and ability to conduct site visits as needed.

What We Offer

• Salary: Up to $82,000 annually + quarterly bonus potential
• Health Insurance: HSA and PPO plans
• Paid Time Off and Paid Holidays
• Company-Paid Life Insurance and AD&D
• 401(k) with employer match
• Supportive, team-oriented environment with opportunities for advancement

Why You’ll Love Working Here

At American Home Contractors, you’re not just another number; you’re part of a professional, respected team that values quality, integrity, and growth. We promote from within and provide the support and resources you need to succeed.

Apply Today

If you have experience in construction production management, roofing, or exterior remodeling and want to join a reputable, growing company that values its people, we want to hear from you!

Executive Assistant

LHH is partnering with an organization in Bethesda, MD to provide temporary Executive Assistant support for a senior leadership. This role is ideal for a proactive, organized, and adaptable administrative professional who thrives in a fast-paced environment and has experience supporting senior-level executives.

Location: Bethesda, MD (Onsite, 5 days/week)

Duration: 4-5 months

Start Date: March

Pay: $27-$35 per hour based on experience

Schedule: Monday-Friday, onsite

Key Responsibilities:

• Full executive support for EVP and interfacing with team of ~30 reports
• Calendar management, meeting scheduling, agenda preparation, and capturing meeting summaries
• Travel coordination: flights, hotels, and monthly travel itineraries (training guide and preferences provided)
• Expense reporting and receipt collection
• Mail handling and distribution for the team
• Provide backup support to other administrative team members as needed
• Ensure smooth operations during the executive’s leave, maintaining efficiency and organization

Qualifications:

• 3+ years of administrative or EA experience, including support for C-suite or senior-level executives
• Strong organizational skills and attention to detail
• Ability to work under pressure in a fast-paced environment without becoming flustered
• Excellent communication and interpersonal skills; comfortable interacting with sales-focused teams
• Ability to pick up tasks quickly and work independently
• Proactive problem-solving attitude and reliability
• Sociable, approachable, and adaptable personality
• Calm under pressure
• Previous experience in finance or large teams a plus

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

Position: ResidentialSales & Service Associate

Job Location: The Blairs District Leasing Office -Silver Spring, MD

Position Type: Full Time

The Tower Companies is seeking a Residential Sales and Service Associate to join our Sales team Blairs District, located near downtown, Silver Spring, Maryland. The residential, high rise community portfolio includes Class A and B properties. As a Residential Sales & Service Associate, you serve as the front-line Tower ambassador to our new residents. You are helping to build a community, one new resident at a time! You take a genuine interest in those around you and represent Tower to the best of your abilities. You take pride in the community, in your sales office, in your coworkers, and most importantly, YOU!

Key Responsibilities:

As a Residential Sales and Service Associate your duties will include but are not limited to the following:

• It’s key to open your Sales office on time to be prepared for your day, and to put the best foot forward for any potential residents who are “early birds”! Be on time, if not early, to get prepared for the day.
• We all help to set up the office with water, coffee, balloons, flags, materials and anything else is essential so that you and the team will be ready to be responsive to our clients.
• Know your community and the available inventory each day. Be aware of any special deals!
• Create a daily goal of outreach calls to spur interest in your community and track your progress. (your manager will help you set goals) Don’t stop until you have met your goal each day. Challenge yourself to do more!
• Email or SMS follow up is also important! Strive to follow up with clients each day (your manager will help you set goals.
• Take incoming calls as serious inquiries; have available apartments top of mind and help your clients “view” the options on our website. Invite that future resident into the office to tour with you and remind them to bring their documentation to complete the lease for their new home!
• Document your calls, emails, tours, follow up and anything else in Yardi and CRM to account for your work each day. This will keep your valuable leads organized and properly flagged as yours.
• Don’t forget to document any resident referrals! These are an important part of our program and assist with resident retention. If a referral has taken place, ensure the needed paperwork has been completed.
• Take the initiative and make plans to attend outreach events such as community events and career fairs to interact with people about our incredible offerings. Be creative!
• Remember to stay up to date on your assigned e-learning to stay fresh and engaged in the business!
• Review your calendar each morning for appointments you have made, and make sure that you have names and details fresh in your mind for any set tours for the day.
• Walk available or targeted apartments to ensure they are rent-ready. Use your sparkle kits to give those units the extra polish they need to close your sales! If the units you walked need any work, promptly put in a service ticket and notify your supervisor of that unit’s status.
• Greet your scheduled (and unscheduled guests) with a smile, firm handshake, and your knowledge of the property; demonstrate all the features and benefits available to our new residents. They want to find their new home; be ready to change their world! We are loaded with differentiating qualities and programs!
• Direct your future residents to the leasing portal to complete an application.
• Welcome them into the family! Give them your card, and invite them to call with questions.
• Reach out to the future resident to keep your connection “warm” and to encourage the completion of the documentation process.
• Complete your Move-In Checklist. Ensure you, have all that is needed for your resident to arrive and pick up the keys to their new home!
• Before the new resident’s arrival, do a final walk through. If you spot a problem, promptly put in a service ticket to ensure the matter is resolved before the new resident arrives.
• If possible (may not be possible during high leasing/peak season), have your Move-In Inspection list ready to walk the unit one final time with the new resident. Have the keys ready for your new residents to make sure they work, and make sure they know where all the amenities are so they feel right at home.
• Upload your lease documents into CRM; using your Lease File Checklist as a guide for completion. You have earned it!
• You may be asked to work on a special project or initiative and we expect everyone to embrace these opportunities!

Education and Experience we seek:

• Degree preferred, with summer work experience in a sales and customer service OR minimum of 1 year of full time successful work experience in a sales and customer service role (preferably commissioned sales environment)
• Residential leasing experience highly preferred to maintain an annual leasing closing ratio of 30%
• Command of the English language (and Spanish a plus!); verbal and in writing
• Communication skills; a natural ability to “paint a picture” with words
• Work ethic; reliable, on time, trusted to work independently
• Grace in all situations; discernment to know when to escalate an issue to management.
• Teachable with a strong desire to learn and stay current in techniques and industry trends
• Team-oriented; thoughtful, respectful and considerate of others. Never putting self ahead of the team.
• Social media and computer savvy; able to pick up on software programs easily. Microsoft Office Suite skills and experience required.
• Organizational skills and an orientation and eye for managing details.
• Capable of effectively managing multiple initiatives simultaneously.

How Tower invests in YOU:

• To help you THRIVE in all aspects of your life, Tower provides a best-in-class compensation package, including generous commission opportunities, and a wide variety of total rewards: healthcare (including a premium-free plan option!), paid holidays and time off (including parental bonding leave), reimbursements for professional attire and professional development, housing discounts on our properties, and many other benefits to support your growth and work/life balance.
• Tower believes in giving back to the community: you will be provided with a range of ways to participate, including company matches on donations to charities and 8-hours of paid leave for the purpose of volunteering.
• Prepare for your future beyond Tower: the company provides a generous match to your 401(k) retirement savings plan contributions.

Candidate must be willing to work in-office. Candidate must submit to pre-employment screening including background check, driving record review, and drug test.

The Tower Companies and its affiliates are equal opportunity employers and offer a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan.

About The Tower Companies

For three generations, the family-owned Tower Companies has maintained a commitment to responsible development and envisions a world where buildings inspire and enrich the lives of their occupants, and create positive social change. The green building leader owns, develops, and manages over 5 million square feet in the Washington, D.C. metropolitan area consisting of office buildings, office parks, lifestyle centers, regional malls, eco-progressive live-work-play communities and hotels with over 8,000,000 SF in the development pipeline. The Tower Companies built Blair Towns, the first LEED certified apartments in the country, and is an international authority in the industry. We have been recognized for our commitment to sustainability and energy independence by numerous national organizations and federal agencies, including US Green Building Council, US Department of Energy and the US Environmental Protection Agency.

About American Home Contractors

American Home Contractors is a fast-growing, industry-leading exterior remodeling company serving homeowners across the Mid-Atlantic. We specialize in roofing, siding, windows, doors, gutters, and premium solar solutions, including Tesla Solar Roof installations.

With thousands of 5-star reviews and operations across multiple states, our mission is simple: to install peace of mind for every homeowner we serve.

Position Overview

We are seeking a hands-on Call Center Manager to lead and support our Customer Service Representative (CSR) team across two office locations.

This role is ideal for a leader who enjoys staying connected to day-to-day operations while also developing people, improving processes, and driving performance. The Call Center Manager will balance active involvement on the phones, while coaching, performance management, and cross-functional collaboration.

This is a 100% in-office position, based out of either Fulton, MD or Chantilly, VA, with time spent in both offices.

Our Call Center Environment

• High-volume inbound and outbound call activity
• CSRs average 100–150 outbound calls per day
• Inbound calls are answered promptly, with a strong focus on customer experience
• Real-time scheduling adjustments and dispatch coordination occur throughout the day
• CRM accuracy directly impacts field productivity and revenue
• The CSR team supports multiple business lines: Tune-Up Program, Retail exterior replacements, Solar Roofing, and Solar Panels

What You’ll Do

• Lead, coach, and support a team of CSRs
• Stay engaged with daily call activity and assist with inbound or outbound calls as needed
• Monitor call performance, outbound productivity, and appointment-setting metrics
• Provide real-time coaching and feedback to help CSRs improve call quality and confidence
• Support accurate scheduling, dispatching, and same-day adjustments
• Partner with Marketing, Sales, and Operations to ensure lead flow and staffing are aligned
• Review dashboards and reports to track performance and identify opportunities
• Conduct 1:1s, performance reviews, and coaching conversations
• Participate in hiring, onboarding, and team development
• Ensure CRM (Zoho) data is accurate and consistently maintained
• Help refine workflows, scripts, and standard operating procedures
• Assist with resolving escalated customer issues professionally and efficiently
• Model company core values: Integrity, Hard Work, and Service

What Success Looks Like

• Strong, consistent call performance across the team
• High-quality appointments that align with business goals
• Reliable CRM data that supports marketing and operations
• Engaged, supported CSRs who understand expectations
• Smooth coordination with field teams and minimal scheduling disruptions
• Positive customer feedback and effective resolution of concerns

What We’re Looking For

• 3+ years of experience leading or supervising teams in a call center or high-volume customer service environment
• Comfort managing both inbound and outbound call activity
• A leadership style that combines coaching, accountability, and approachability
• Strong attention to detail and respect for accurate data and processes
• Experience using CRM systems and call center tools
• Ability to thrive in a fast-paced, collaborative environment
• Willingness to work fully in-office and spend time at both office locations

Preferred Experience

• Background in home services, construction, trades, or appointment-based sales
• Familiarity with Zoho CRM, RingCentral, Podium, or similar tools
• Experience working closely with marketing or lead generation teams

Why This Role Is Unique

This position offers the opportunity to lead a close-knit team, stay connected to the work, and play a meaningful role in shaping how customers experience our brand. It’s well-suited for a leader who enjoys being visible, accessible, and involved, while still driving performance and growth.

Salary: $150,000–$170,000 base, double OTE up to $340,000, plus attractive equity and corporate benefits including healthcare and 401k.

Extremely well-funded by Tier 1 Cyber Investors – Unicorn Valuation

Location: South East, United States

Applications welcome from candidates based in: Mississippi, Alabama, South Carolina, Florida, Georgia, and Tennessee.

Trident Search is partnering with a fast-growing, enterprise-focused SaaS company that’s redefining workflow automation for security, IT, and operations teams. The platform empowers teams to eliminate repetitive tasks, orchestrate complex workflows across any tool, and leverage AI to work smarter, faster, and more efficiently.

The company has excellent Glassdoor ratings, strong Gartner Peer Insights reviews, and multiple G2 awards, reflecting strong customer satisfaction and market momentum.

The Role

We are seeking a high-performing Enterprise Account Executive based in the South East US to land and grow new enterprise accounts. This is a full sales-cycle SaaS sales role where you will engage senior stakeholders, manage complex multi-touch deals, and drive new business across strategic enterprise organizations.

Why This Role is Exciting

• Partner-driven growth: 90% of 2024 deals were partner-sourced or partner-influenced.
• High conversion and retention: 90% POC-to-deal conversion rate with strong customer retention.
• Fast ramp & huge earning potential: 9-month ramp schedule plus 3-month non-recoverable draw. Average global sales attainment: 80%+, well above market norms, with some top performers earning 2x OTE.

Responsibilities

• Identify, prospect, and close new enterprise business opportunities across the Southeast US territory.
• Manage the full sales cycle, from discovery calls and demos to contract negotiation and close.
• Build strong relationships with senior stakeholders across security, IT, and operations teams.
• Execute strategic territory plans in collaboration with marketing, solutions engineers, and customer success teams.
• Maintain accurate pipeline and revenue forecasts while tracking sales activity in Salesforce CRM.
• Represent the company at industry events, conferences, and partner engagements.
• Build and leverage relationships with regional and national channel partners to drive new business.

Requirements

• 5–10 years of enterprise SaaS sales experience, ideally in cybersecurity, IT operations, or automation.
• Proven ability to execute complex, multi-stakeholder enterprise sales cycles.
• Demonstrated track record of consistently exceeding quota.
• Strong consultative sales skills and ability to engage with C-level executives.
• Self-motivated, results-driven, and collaborative, with high professional integrity.
• Experience with Salesforce and modern sales engagement platforms.
• Experience working with channel partners and partner-led sales motions.

Trident Search builds GTM teams across the U.S. for VC- and PE-backed cybersecurity vendors.

Connect with me today:

Holly Evans

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Impactful Leadership Opportunity in PET Manufacturing

Manager, P.E.T. Manufacturing Facility – Beltsville, MD

Jubilant Radiopharmacies, Inc.

Are you a skilled P.E.T. manufacturing professional looking to lead with purpose in a growing, patient-focused organization? Jubilant Radiopharmacies, Inc. is hiring a Manager, P.E.T. Manufacturing Facility to oversee operations at our new Beltsville, MD facility. This leadership role offers the chance to shape the future of radiopharmaceuticals while working in a collaborative, mission-driven environment.

Why Join Jubilant Radiopharmacies?

With over 25 years of experience in Nuclear Pharmacy, we are a trusted partner in radiopharmaceuticals across the U.S.. Our open formulary model gives healthcare providers access to a full range of products, empowering better patient care. We combine national reach with local responsiveness, ensuring our teams stay connected to the communities they serve.

What You’ll Do

As the Manager, you’ll lead a diverse team and oversee all aspects of P.E.T. manufacturing and cyclotron operations. You’ll ensure regulatory compliance, drive operational excellence, and foster a culture of safety, quality, and continuous improvement.

Key Responsibilities

• Team Leadership: Set clear goals, support professional development, and promote an inclusive, high-performance culture.
• Operations Management: Oversee production schedules, cyclotron operations, inventory, and facility maintenance.
• Financial Oversight: Manage budgets, monitor expenses, and collaborate with accounting on reporting and forecasting.
• Customer Engagement: Partner with Sales to maintain strong client relationships and support service agreements.
• Quality & Compliance: Collaborate with internal teams to meet regulatory standards. May serve as Radiation Safety Officer (RSO).
• Safety & Regulatory Leadership: Ensure compliance with safety protocols and regulatory guidelines. Lead audits and inspections.
• Fleet & Logistics Oversight: Supervise local fleet operations and ensure safe, compliant transportation of materials.

What You Bring

We welcome applicants from all backgrounds who meet the following qualifications:

• Experience in P.E.T. manufacturing and cyclotron operations (4+ years preferred)
• Leadership experience in operations or team management (2+ years preferred)
• Strong understanding of cyclotron theory, cGMP and P.E.T. drug production
• Excellent communication, problem-solving, and organizational skills
• Ability to navigate regulatory environments and drive process improvements
• Bachelors degree or equivalent experience preferred
• Valid driver’s license and ability to pass background and drug screening

What We Offer

• Competitive compensation, annual bonus, 401K matching and comprehensive benefits
• Relocation assistance
• Opportunities for growth in a fast-paced, innovative company
• A supportive, inclusive workplace culture

At Jubilant Radiopharma, we champion an inclusive workplace that treasures diverse perspectives, experiences, and backgrounds. We are committed to building a diverse yet inclusive workplace that is representative of the marketplace and the communities in which the Company operates.

Jubilant Radiopharma is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status about public assistance, genetic status or any other status protected by federal, state or local law.

If qualified individuals with a disability need assistance in applying for this position, call Human Resources at 4 informing us regarding the nature of your request and providing your contact information.

We look forward to speaking with you about this exciting new career opportunity!

Staples is business to business. You’re what binds us together.

Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base.  It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. 

What you’ll be doing:

• Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
• Effective Selling Skills
• Utilizing professional selling skills
• Discover prospects incremental and programmatic needs
• Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
• Capable of overcoming objections and closing the sale.
• Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
• Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
• Implements and ramps wins driving compliance to new account/program
• Expertise of prospect industry buying process’ and ability to support product selection and standardization
• Create sticky accounts which will continue to purchase from Staples
• Integrates feedback from prospects into their sales approach
• New customer assortment and pricing
• Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
• Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner

What you bring to the table:

• Strong drive and a desire to win
• Strong aversion to complacency
• Proven ability to view rejection as a learning opportunity and double down on next best actions
• Experience and proven track record of business development
• Strong ability to develop and deliver presentations virtually and in person
• Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
• Ability to work with product category sales team members
• Strong business, financial, operations and technology acumen
• Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
• Ability to function independently with minimal daily supervision
• Ability and motivation to find, develop, and close sales
• Demonstrated work ethic, self-disciplined
• Ability to succeed in a competitive selling or goal-oriented environment
• Ability to be coached and to incorporate feedback
• Professional appearance and demeanor
• Strong organization and time management skills

What’s needed- Basic Qualifications: 

• 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
• 3+ years experience in PowerPoint, Excel, and Outlook

What’s needed- Preferred Qualifications:

• Bachelor’s Degree
• Knowledge of Customer Relationship Management tool (CRM)
• Industry knowledge, a plus

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule 
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

Work Location: This is a remote position with a regional focus. This position supports customers in Washington, DC and Richmond, VA. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Salary Range Minimum

60,170

Salary Range Maximum

100,100

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

• Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
• Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
• Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
• Manage selling support, including the stockroom, signing, equipment, and merchandising
• Support other operational areas such as OMNI, Style, and Asset Protection
• Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
• Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
• Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
• Work a flexible retail schedule, including days, evenings, holidays, and weekends
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• Candidates with a High School diploma or equivalent are encouraged to apply.
• 3-5 years of management experience in retail
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
• Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
• May involve reaching above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)

The Key Holder supports store management and their store team by delivering sales plans through effective execution of sales and operational tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consistently achieves or exceeds monthly sales and KPI goals

• Actively develops new clients by finding new ways to enhance and develop business

• Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients

• Effectively captures client data for connecting with clients and building relationships

• Completes outreach to connect with clients on a regular basis

• Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends

• Upholds all brand values and relationship values

• Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business

• Follows through and accomplishes multiple projects and store priorities in a timely manner

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team

• Demonstrates proper etiquette when communicating (i.e. in-person, phone, e-mail, and written communication) and communicates effectively to develop and maintain professional relationships with co-workers and clients

• Acts as the manager on duty when scheduled, to support all business functions

• Ensures accuracy of all POS procedures

• Understands and performs all POS functions accurately, professionally and within Company guidelines

• Opens and closes the store - performing all tasks to Company standard and compliance

• Resolves client issues and requests in an efficient manner and with a sense of urgency

• Takes on appropriate partnerships with Store and Field Management and other corporate partners as needed

• Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards

• Demonstrates high level of quality in work, attendance and appearance

• Actively contributes to non-selling activities and loss prevention initiatives

• Actively participates in Monthly Touch Bases

• Attends all required Store Meetings

• Maintains standards of store cleanliness and organization

• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives

• Assist in preparation, coordination and ensuring complete and accurate physical inventory per Company guidelines

• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives

• Assists to ensure accuracy of Company in store promotions and merchandise markdowns

• Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving

• Assists in maintaining compliance to all Company Policies & Procedures

ADDITIONAL RESPONSIBILITIES:

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management

• Demonstrates high level of quality work, attendance and appearance

• Adheres to all Company Policies & Procedures and Safety Regulations

Adheres to local, state and federal laws

• Additional responsibilities assigned by supervisor related to your position/department

• Less than 20% travel may be required as necessary

• Ability to be flexible and willing to work extended hours when necessary

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities

ORGANIZATIONAL RELATIONSHIPS

• Interacts with all levels throughout organization including customers, employees and outside vendors

MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.

COMPETENCIES:

• Leadership

• Motivator

• Results Orientated

• Communication

• Client Focus

• Teamwork

• Optimistic

• Honest and Integrity

• Professionalism

• Adaptability

• Embraces Change

• Solutions orientated

• Thoroughness

• Organization

Education/Experience:

• 2 - 5 years retail sales experience

• Luxury experience preferred

• Exemplary selling and clienteling skills

• Computer skills: Word, Excel, Microsoft Outlook and POS systems

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

• Standing, walking and squatting the majority of the works shift

• Ability to climb ladders or stairs (depending upon store design)

• Required to carry garments and packaging up to 40 pounds

Moderate: Mostly standing, walking, bending, frequent lifting

WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

Majority of shift requires client interaction

• Ability to work varied hours: nights, days and weekends to support the business needs

St. John reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities.

JOOLA is seeking a strategic and performance-driven Senior Copywriter to lead the development of high-impact messaging across our marketing and sales ecosystem. This role will be responsible for crafting compelling copy that drives engagement, conversion, and brand affinity across digital campaigns, product launches, retail activations, and social platforms.

As a key member of the creative team, the Senior Copywriter will partner closely with marketing, design, and product teams to translate business objectives into clear, persuasive, and on-brand storytelling. From headlines that spark curiosity to product descriptions that convert, this role is central to how JOOLA speaks to athletes, fans, and consumers across pickleball, table tennis, and beyond.

Responsibilities:

• Develop and evolve JOOLA’s brand voice and messaging across all consumer touchpoints.
• Lead concept development for campaigns that elevate JOOLA’s position in sport, culture, and lifestyle.
• Write compelling long- and short-form copy for advertising, product launches, retail environments, packaging, and social media.
• Collaborate with creative, product, and digital teams to ensure copy aligns with design intent, campaign strategy, and audience insights.
• Translate complex product features into inspiring, benefit-driven language that resonates with diverse audiences—from elite athletes to first-time players.
• Maintain consistency and tone across global platforms while adapting messaging for local markets when needed.

Qualifications:

• 7+ years of professional copywriting experience, preferably within a consumer brand, sports, or lifestyle category.
• Proven track record of developing copy that drives measurable engagement and sales performance.
• Exceptional storytelling, editing, and presentation skills with a strong grasp of brand tone and nuance.
• Experience writing for omni-channel campaigns including digital advertising, retail, email, social, and video.
• Comfort working in a fast-paced, cross-functional environment with evolving priorities.
• Familiarity with SEO best practices and digital performance metrics a plus.
• Passion for sport, wellness, and active living preferred.

Key Competencies:

• Strategic Thinking: Balances creative expression with business objectives and performance goals.
• Creative Excellence: Crafts fresh, emotionally resonant ideas that stand out across channels.
• Collaboration: Works fluidly with designers, marketers, and product teams to build unified storytelling.
• Adaptability: Shifts tone and style seamlessly between product, brand, and campaign messaging.
• Attention to Detail: Upholds accuracy, clarity, and quality in every word and deliverable.
• Cultural Awareness: Understands and integrates sport, community, and cultural trends into relevant brand narratives.
• Ownership: Takes initiative, meets deadlines, and drives projects from concept to execution with minimal oversight.

About JOOLA:

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

With a career at Hudson, you really benefit! We Offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities

Referral program – refer a friend and earn a bonus

Purpose: The EVP of Duty Paid Retail Operations partners with the Chief Operating Officer and Chief Executive Officer in setting and driving the company's vision and retail operational strategy and operating model. The EVP Retail Operations is accountable for leadership, customer excellence, delivering overall profit & loss targets, operational excellence and overall performance of the Duty Paid retail portfolio

Essential Functions:

• Provides strategic and day-to-day operational leadership and support to Duty Paid retail operations, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met; translates operations strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
• Creates understanding, acceptance, and adoption of established, enterprise-wide key performance indicators, and ensures broad understanding of actions and behaviors that drive positive KPI results across locations; measures and analyzes revenue streams, offerings, and relationships to optimize business growth while ensuring profitability by optimizing resource utilization in all areas of the business and initiating timely remedial action plans as required
• Establishes an authentic culture and leadership system of coaching, engagement, empathy, trust, and mutual respect; collaborates with People & Culture to plan and implement people development and succession planning initiatives that build bench strength and create clear pathways for retail talent
• Defines and implements operational procedures and organizational policies and programs to drive the company’s operations capabilities to surpass the industry average; assesses and implements improved processes, digital tools and new technologies in collaboration with cross-functional leaders to enhance operational efficiency, customer experience, and profitability
• Works closely with the Business Development team in preparing RFP responses in the areas of sales projections; approves financial projections and business terms on all RFP’s and extensions of existing business while ensuring financial viability and strategic alignment of all new business opportunities
• Sponsors the design and implementation of enterprise-level training and capability building programs across sales, merchandising, customer service, systems, and operational procedures; partners with Operations Services and Learning & Development teams to ensure training initiatives drive measurable business outcomes and align with the company’s service and leadership philosophies.
• Develops and uses personal understanding of the retail industry, its unique trends and challenges, and external influences that affect business outcomes to anticipate and proactively prepare for opportunities and challenges; maintains awareness of competitive landscape and emerging retail trends to inform strategic decisions
• Drives innovation in customer experience, operational processes, and technology adoption to maintain competitive advantage and meet evolving customer expectations; champions continuous improvement initiatives across Retail Operations
• Acts as a visible change leader who models adaptability, resilience, and a growth mindset; drives alignment and confidence during transformation initiatives and champions a culture that embraced continuous improvement.

Reporting Relationship: The EVP Retail Operations reports directly into the Chief Operating Officer

Major Interdependencies: Category Management, Design & Construction, Marketing & Communications, Supply Chain & Logistics, Operations Services, Operations Performance, People & Culture, Business Development, IT, Legal

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed 15 years:

• In a senior leadership role: Requires 10 years of progressive leadership experience leading senior-level retail operations teams responsible for developing and executing large scale operational programs
• In a technical role: Requires 10 years of experience developing and delivering operations programs and executing against retail operations plans
• A bachelor’s degree in a program related to the functional area can count for 3 of the fifteen-year requirement
• An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the fifteen-year requirement
• In the industry: Requires a minimum of 10 years of leadership experience in customer-facing retail operations; experience in retail convenience concepts is preferred

Specialized Training:

• Knowledge of applicable state and federal regulations and statutes

Specialized Skillset/Competencies/Traits:

• Strong financial acumen with proven ability to manage P&L, drive revenue growth, and optimize operational expenses while maintaining quality standards
• Advanced leadership skills necessary to drive organizational results across the entire North America Region
• Exceptional communication and presentation skills with ability to influence and engage stakeholders at all levels
• Requires a demonstrated ability to effectively grow sales and operating profit, while continuously improving customer, team member, and landlord satisfaction
• Requires a successful track record of growing sales and operating profit, while continuously improving customer delight, associate engagement, and landlord satisfaction
• Requires a demonstrated successful track record managing highly visible relationships with both public and private clients and stakeholders (City Councils, airport authorities, developers, landlords, DBEs, Unions, and joint venture partners)
• Proven ability to work effectively with landlords, DBEs, joint venture partners and similarly positioned stakeholders
• Highly advanced business acumen and also has the strategic mindset required to understand the long-term implications of operations management decisions and to advance the organization’s goals
• Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population, and individual circumstances
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals; high emotional intelligence with ability to read context, manage ambiguity, and navigate complex stakeholder dynamics with empathy and composure
• Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results

Location/Travel:

• Requires extensive travel to airport and retail locations across the US, with a strong preference for the role to be based in either the North America Support Center in Bethesda, MD or East Rutherford, NJ. A regular in-office presence is expected to build relationships and foster collaboration.

Disclaimer:

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Assistant Store Manager

Location

MD - Bethesda - Bethesda - 4370

Classification

Full-Time

Job Summary

As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers with a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions, ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your store manager on your ideas to ensure this experience and drive this through our people, actively participating in team development. In your role, you ensure sales and profit through your ability to leverage resources which results in teams who can provide best in class service to our customers. As a leader, you work collaboratively with the team, inspiring creativity and ensuring you have a store where team members are happy and engaged doing what they enjoy: talking about and selling fun and creative products and services.

• As an Assistant Store Manager (ASM), you ensure the smooth running of your store through your strong leadership and deployment of the store team.

• Demonstrate effective ownership of key responsibilities to supervise and lead the store team and operations, ensuring smooth day-to-day routines & procedures. Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. Manage developmental priorities within the team, ensuring well-rounded abilities and skill sets exist to meet the demands of the store and ensure that the potential of individual members is realized, working with the Store Manager, Area Manager, Regional Manager as needed.

• As an Assistant Store Manager who supports the Sales Leads, Senior Sales Leads, and Customer Sales Associates, you will be expected to be a leader and put the proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ongoing commitment to our store’s talent as you recruit, interview, train, and develop talented team members.

• Support solid execution of associate rosters and schedules aligning with the budget and business needs so store scheduling is balanced and staffed to effectively and smoothly run the store, collaborating with Store Manager, Area Manager or Regional Manager as appropriate.

• As an ASM you will continue to develop your leadership skills to effectively guide and direct the Sales Leads, Sr. Sales Leads, and Customer Sales Associates and to hold this team accountable to strong, consistent performance. You will continue to deliver results through the ability to effectively and strategically lead, supervise, motivate, and ensure accountability of your team to perform in a performance driven culture.

What You Do:

• Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team.

• Ensure a vibrant store through the execution of visual merchandising and replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.

• Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively hand sell and engage in conversation with every customer.

• Partner and provide insight and ongoing feedback on associate achievements and/or performance concerns. As an Assistant Manager you will be expected to provide meaningful input for performance reviews, hiring decisions, associate promotions, and disciplinary decisions. Communicating examples and contributing to the creation of documentation as appropriate.

• Develop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching; work with the team by providing performance feedback to assess and focus on individual strengths, and when associates’ interests align, work to train and advance their potential for career pathing within the company. Provide coaching through their experiences, observations and examples with associates, and play an active role to assess when performance merits to recommend the associate for further development in the store.

• Assess the store from the customer’s perspective and use insight to seek and influence improvements.

• Drive results during assigned Manager on Duty (MOD) segments by delivering sales and behaviors that meet the store’s performance targets and coaching other store team leaders to develop MOD skills.

• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.

• Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).

• Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company.

• Open and close the building, ensuring the safety of our employees and customers.

• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).

Knowledge & Experience:

• Exhibit solid product knowledge and strong understanding of the current trends.

• Enthusiasm for the product is reflected in the excellent standards of service for the local community.

• Experience in managing and developing employees at all levels.

• Effective organization, planning and prioritization of workload.

• Able to delegate and work through others.

• Ability to communicate effectively and comfortably.

• Experience building collaborative and productive working relationships at all levels.

• Consistently deliver honest and constructive feedback.

• Demonstrate passion about customer service and knowledge and/or a desire to learn about our brand/products.

• Minimum of two years of supervisory experience in a retail environment.

Expected Behaviors:

• Prioritize customer experience above all else.

• Commit to and develop associates.

• Execute visual merchandising and replenishment standards flawlessly.

• Drive results through thoughtful development.

• Provide feedback, coaching and development.

• Can empathize with and understand people.

• Enjoy working with people and engaging with others.

• Demonstrate collaboration and ability to adjust style to meet individual needs.

• Provide clear directions, monitor progress and provide appropriate feedback when running the store.

• Understand key financial indicators and make good decisions to drive positive results.

• Solve problems through good decision making, including in ambiguous situations.

• Know the most effective and efficient processes to get things done with a focus on continuous improvement.

• Motivate a team of people through engagement, focused dialogue and feedback.

• Is open to feedback and can reflect on this insight to develop and grow.

• Show adaptability and work with a sense of urgency all the time.

Notes

An employee in this position can expect a hourly rate starting of $21.75

Benefits:

Part-time less than 20 hours per week: Sick pay equal to 1 hour for every 30 hours worked, Employee Discount

Part-time 2 per week: 24 – 34 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 weeks thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k)

Full Time 30+ hours per week: 36-48 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 years thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k). Employee may enroll in Benefits for themselves and eligible dependents which includes Medical Benefits, Vision Benefits, Dental Benefits. Employee is eligible to participate in additional benefits which includes Disability, Life Insurance, Transit, Tuition Reimbursement.

Full Job Description: