Engineering Jobs in Mount Prospect

The Missner Group is a Chicago-based industrial real estate and construction firm with a decades-long track record in acquisition and development across the Midwest. We're entrepreneurial, vertically integrated, and hands-on with deep experience delivering speculative and build-to-suit industrial product throughout the Chicago market. 

We operate as a lean, high-performing team where accountability, initiative, and ownership are expected. This role offers meaningful exposure to senior leadership and the opportunity to drive live industrial projects from concept through completion. 

The Role 

You'll sit at the intersection of acquisitions and development — assisting with the evaluation of new opportunities and leading projects from initial underwriting and entitlement through construction and delivery.  

What You'll Own: 

• Lead Industrial development projects from initial site evaluation and due diligence through entitlement, design coordination, construction, and delivery 
• Manage third-party/vendor partnerships, including civil engineers, environmental engineers, land planners, surveyors, and traffic consultants 
• Drive accountability, scope adherence, and budget control across all consultants 
• Reviewing and interpreting civil, environmental, and geotechnical reports to assess project feasibility and risk 
• Direct permitting and entitlement processes with municipalities 
• Review and interpret civil, environmental, traffic, and geotechnical reports to assess feasibility and risk 
• Oversee zoning analysis and entitlement strategy 
• Manage project schedules, development budgets, and cash flow forecasting 
• Coordinate with internal construction teams to ensure alignment during preconstruction and execution 
• Participate in value engineering and scope optimization 
• Prepare investment summaries and development updates for internal leadership 
• Acquisitions support — site evaluation, underwriting, and deal structuring 

What We're Looking For 

• 5+ years of experience in real estate development, construction management, or related field 
• Experience with industrial, commercial, or land development is strongly preferred 
• Demonstrated experience leading entitlements and municipal approval processes 
• Strong financial modeling skills and advanced Excel proficiency 
• Experience overseeing third-party consultants and driving accountability 
• Self-starter who thrives in a fast-paced, entrepreneurial environment 
• Ability to read and interpret construction and civil engineering documents 
• Experience managing civil engineers, environmental consultants, surveyors, and other third-party professionals 
• A degree in Civil Engineering is a plus, but not required — we’re open to Real Estate, Construction Management, Architecture, Finance, or related fields 

Why The Missner Group 

• Competitive compensation + annual performance and company-wide bonus  
• Full health benefits — medical, dental, vision, and disability 
• 401(k) Employer match  
• Generous PTO and paid holiday schedule  
• 3 PM close every Friday + Summer Friday half-days  
•  Full-cycle exposure across active industrial developments  
• Direct access to senior leadership 
• Strong Chicago industrial pipeline and established Midwest platform 
• High-performing, close-knit integrated development/construction team with deep Chicago roots 

Job Title: Mechanical Design Engineer

Job Location: Buffalo Grove, IL

Duration: 06 Months

Shift: 8:00 am to 4:00 pm

Pay Rate: $50.00/Hr on W2

Provides support of existing products, drives Cost Value Engineering efforts, and assists in the development of new mechatronic products. Designs and develops mechanical hardware and devices including controllers, sensors, actuators, enclosures, and accessories. Works with senior engineering personnel, mechanical engineers, lab engineers, technical writer, approvals manager, technicians, and others within the organization to coordinate development of designs. Assembles or directs the assembly of mechanical hardware and systems and other tasks. Use engineering and other software for project management, engineering, development (3D modelling), and report writing. Prepares rough copy of technical documentation to support product designs. Works with outside vendors to optimize design and obtain costing for production quantities and tooling. Assists field employees in trouble shooting product problems in field offices, distributors, or customer locations. May visit suppliers to assist in resolving their production problems. Generates development and product cost, schedule, and mechanical engineering specifications to support design teams. Bachelor’s degree in mechanical engineering or another related field with a minimum of 3 years of related experience. Knowledge of manufacturing processes, assembly and fabrication for electro-mechanical devices and components. Good written language skills for generating progress reports and engineering specifications. Ability to use personal computers and software tools for design, working knowledge of Siemens PLM NX, ERP systems ( SAP) and TeamCenter are highly desirable.

What We Ask of You:

• Use 3D modelling software to design new, modify existing components for mechatronic products.

• Use engineering and other software for project management, engineering, development (mechanical layout, mechanical component details and mechanical illustrations), and report writing.

• Prepares rough copy of technical documentation to support product designs.

• Works with outside vendors to optimize design and obtain costing for production quantities and tooling.

• Assists field employees in trouble shooting product problems in field offices, distributors or customer locations.

• May visit suppliers and customers to assist in resolving their issues.

• Generates development and product cost, schedule and mechanical engineering specifications to support design teams.

Required Knowledge/Skills, Education, and Experience

• Bachelors degree in Mechanical Engineering or other related field.

• Knowledge of manufacturing processes, assembly and fabrication for electro-mechanical devices and components.

• Minimum of 3 years of relevant experience.

• Good written language skills for generating progress reports and engineering specifications.

• Working knowledge of Microsoft Office applications.

• Ability to use personal computers and software tools for design, working knowledge of Siemens PLM /ERP system such as SAP / TeamCenter is desirable.

Preferred Knowledge/Skills, Education, and Experience

• BSME

• Minimum of 3 years of related design experience using Siemens NX and TeamCenter tools

• Experience in mechanical laboratory, other hands-on environments desirable

Title: Senior Engineer,MEMS Characterization

Department: MEMS Engineering

Location: Itasca, Illinois

SUMMARY DESCRIPTION:

MEMS Characterization Senior Engineer will work with design, process, and failure analysis engineer on assisting characterization and failure analysis of the MEMS device, while supporting technology development, product qualifications and quality monitoring. Employee will maintain and develop new test solutions, recommend hardware requirements based on existing trends in characterization.

Responsibilities

• Developing and maintain MEMS test solutions for production failure analysis, collaborating with design and process engineering to further characterization efforts and drive yield improvement
• Ensuring hardware and software installations are maintained.
• Continuous improvement of characterization capabilities collaborating with MEMS development team
• Perform microphone, MEMS, assembly failure analysis
• Work with design and process engineer to define characterization requirements and support execution of the characterization, including submitting work order requests and writing characterization reports.

Qualifications

• Master of Science/Engineering in Electrical/Mechanical/Material/Physics (or related field) with 2-5 years’ experience. PhD is a plus
• Experience in troubleshooting, debugging and with failure analysis of MEMS sensors is desired
• Familiar with material/device characterization using optical, electrical, mechanical methods
• Basic knowledge of acoustics and mechanics is an asset.
• Must be a team player with good communication skill.
• Familiar with material/device characterization using optical, electrical, mechanical methods
• Knowledge of calibration methodologies and best practices
• Basic knowledge of statistical analysis (JMP, MiniTab, R) is an asset
• Reliability testing experience is an asset
• Experience with electrical test equipment such as parameter analyzer, oscilloscope, probe station, and data acquisition system are desired
• Experience with advanced surface science methodologies (SEM, Raman, Auger, FIB, FTIR) an asset
• Hands on experience on developing environmental testing setup and fixtures for sensors under thermal, vibration, and electrical tests is a plus
• Solid foundation in MEMS microphone acoustics theory, including capacitive transduction principles (Experience analyzing thin-film residual stress, mechanical-electrical sensitivity optimization, damping resistance (Skvor's formula), and high-frequency response/SNR enhancement mechanisms) is a plus
• Proficient in finite element analysis (FEA) tools such as COMSOL Multiphysics or ANSYS for 3D MEMS microphone simulations is a plus
• Understand the principle of dynamic system modeling and proficient in Matlab Simulink and LTSpice is a plus

COMPANY DESCRIPTION:

Knowles is a market leader and global provider of advanced micro-acoustic microphones and balanced armature speakers, audio solutions, and high performance capacitors and radio frequency ("RF") filtering products, serving the MedTech, defense, consumer electronics, electric vehicle, industrial, and communications markets. Our focus on the customer, combined with unique technology, proprietary manufacturing techniques, and global operational expertise, enables us to deliver innovative solutions across multiple applications. Knowles, founded in 1946 and headquartered in Itasca, Illinois, has approximately 7,000 employees at facilities located in 13 countries around the world. At Knowles, we are committed to engineering a better tomorrow through the actions we take on a daily basis. We believe that our focus on ethical, socially responsible, and environmentally sustainable behavior guides our decision-making processes and helps keep us accountable. Visit us at

EEO-M/F/D/V

• Develop comprehensive project plans, schedules, and resource allocations.
• Define project scope, goals, milestones, and deliverables in alignment with project success.
• Manage project lifecycle from order hand-off through closeout, ensuring timely execution and customer satisfaction.
  
  

• Lead cross-functional teams and facilitate effective communication among engineering, operations, sales, procurement, and external partners.
• Assign tasks, set expectations, and provide guidance to ensure successful execution.
• Conduct regular project meetings and provide status updates.
  
  

• Identify potential risks and create mitigation strategies.
• Track project issues and drive timely resolution.
• Manage scope changes through structured change order processes.
  
  

• Serve as primary point of contact for project stakeholders and customers.
• Build and maintain strong relationships through timely communication and transparent updates.
• Ensure customer requirements are captured, understood, and delivered.
  
  

• Ensure project deliverables meet engineering, safety, and regulatory standards.
• Conduct project reviews and post-project evaluations to drive continuous improvement.
  
  

• Bachelor’s degree in engineering, business, construction management, or technical field.
• 3–7 years of project management experience preferred. Experience in managing electrical distribution equipment is desired.
• PMP, CAPM, or similar certification is a plus.
  
  

• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency with project management tools (SEG building a custom tool now)
• Ability to lead teams and influence without direct report responsibility.
• Strong Microsoft Excel skills and overall proficiency with data analysis and reporting tools (e.g., Google Sheets, ERP exports, Power BI preferred).
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
  
  

• Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
  
  

Position Summary:

The Applications Engineer is responsible for providing technical expertise, process development, and customer support related to industrial machinery. This role bridges engineering, sales, and service by demonstrating machine capabilities, optimizing cutting parameters, and ensuring customers achieve maximum value from their laser systems.

Primary Responsibilities:

• Develop and optimize laser cutting parameters for various metals and material thickness.
• Conduct machine demonstrations, trials, and proof of concept test for prospective customers.
• Troubleshoot cutting quality and process issues.
• Provide on-site and remote training to customers on machine operation, maintenance, and process optimization.
• Develop and document cutting process databases, application notes, and best practice guides.

Secondary Responsibilities:

• Support installation and commissioning at customer sites as needed
• Prepare technical documentation, cutting samples, and reports for customer presentations
• Support trade shows, open houses, and industry events with live demonstration and technical expertise
• Assist in product development by relating customer and application insights to R&D

Position Requirements:

• Bachelor’s degree in mechanical or manufacturing engineering, Materials Science, or a related technical field (Equivalent experience may be considered)
• 5+ Years of experience in laser processing, CNC machinery, or precision metal fabrication
• Hands-on experience with fiber laser products highly preferred
• Knowledge of motion controls systems, optics, and materials sciences is a plus
• Familiarity with CAD/CAM software
• Travel requirement is 25%

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

Senior Project Manager (2 Openings)

Remote | 50% Travel (U.S. & Mexico)

Total Cash Comp: $160K–$200K (Base up to $165K + 20% Bonus)

We are seeking two Senior Project Managers to lead large-scale industrial manufacturing projects across North America. These are high-visibility roles overseeing complex initiatives ranging from $1M–$35M in scope.

Location: Fully remote, with strong preference for candidates based near a major airport hub — Chicago (Northbrook preferred), Atlanta, Northern NJ, Charlotte, Dallas, Houston, or Los Angeles.

Travel: ~50% (U.S. & Mexico). No extended weekend stays expected.

Role Overview

1⃣ Bilingual Senior Project Manager (Spanish Required)

One hire must be fully bilingual (near-native Spanish & English) and will lead significant consolidation initiatives in Mexico, including plant combinations, regulatory/permitting coordination, workforce transitions, and operational ramp-ups.

This individual will interact with government officials and executive leadership and must operate confidently in politically sensitive environments.

2⃣ Senior Project Manager – North America Focus

Leading U.S.-based initiatives including:

• Plant closures & consolidations
• CapEx projects
• Equipment decommissioning/commissioning
• Asset transfer & reclamation
• Greenfield & brownfield operations

Both roles may manage 3–4 projects simultaneously and require strong executive presence combined with hands-on plant engagement.

What We’re Looking For

• 7–10+ years of Project Management experience in industrial manufacturing
• Experience managing large, complex projects ($1M–$35M)
• Background in plant shutdowns, asset transfers, commissioning, M&A integration
• Exposure to regulatory, environmental, workforce, and real estate complexity
• Ability to operate at both plant floor and executive levels
• Preferred backgrounds: automotive, metal forming/welding/fabrication, plastics (injection molding 200–400 ton, blow molding), or heavy industrial environments.

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Forecast Planning Analyst – Healthcare/Medical Device to join their team. This is an exciting opportunity for a data-driven professional who thrives at the intersection of analytics, supply chain strategy, and cross-functional collaboration. The ideal candidate will play a key role in shaping demand visibility, improving forecast accuracy, and supporting inventory and production decisions in a fast-paced, growth-oriented setting.

Why This Opportunity Stands Out:

• High-impact role supporting critical supply chain decisions.
• Exposure to enterprise-level ERP systems (SAP experience highly valued).
• Collaborative environment working closely with operations, planning, and commercial teams.
• Strong emphasis on continuous improvement and analytical rigor.

Key Responsibilities:

• Develop, analyze, and maintain demand forecasts using historical data, trends, and business inputs.
• Partner with cross-functional stakeholders to align forecasts with sales, production, and inventory strategies.
• Evaluate forecast performance, identify variance drivers, and recommend corrective actions.
• Support demand planning and S&OP-style discussions through data-driven insights.
• Build and enhance forecasting tools, models, and reporting to improve visibility and decision-making.
• Leverage ERP and planning systems to ensure accurate data flow and planning alignment.
• Conduct ad hoc analysis to support operational and financial planning initiatives.
• Contribute to process improvements that reduce inventory risk, stockouts, and excess.

Qualifications and Skills:

• Bachelor's Degree in Business, Supply Chain, or a related field.
• Experience working in a manufacturing and/or distribution environment.
• Previous experience in healthcare, medical device, or similar highly regulated industries.
• Strong forecasting and demand planning experience with a solid understanding of supply chain principles.
• Advanced Excel capabilities, including VLOOKUPs, Pivot Tables, and complex data analysis.
• Hands-on experience with ERP systems; SAP exposure is a significant plus.
• Proven ability to translate complex data into actionable business insights.
• Familiarity with statistical forecasting methodologies and planning tools.
• Experience supporting inventory optimization and production planning efforts.
• Strong analytical mindset with attention to detail and accuracy.
• Ability to communicate clearly with both technical and non-technical stakeholders.
• Comfortable working in a dynamic, deadline-driven environment.

Compensation Range: $60,000 - $75,000

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Forecast Planning Analyst looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Job Title: Maintenance Manager

Location: Bensenville, IL

Salary: $110,000-$130,000

LHH Recruitment Solutions is currently seeking a Maintenance Manager to join our client's organization in the Bensenville, IL area.

Key Responsibilities:

• Oversee, plan, and assign maintenance work orders, including preventative, corrective, and equipment‐modification tasks.
• Coordinate maintenance resources and support capital improvement and continuous‐improvement initiatives.
• Review equipment performance with operational teams to identify issues related to safety, quality, cost, productivity, and customer satisfaction.
• Monitor daily, weekly, and monthly KPIs to drive improvements in plant operations and equipment effectiveness.
• Track, analyze, and improve maintenance‐department performance metrics.
• Engage employees in problem‐solving activities to support production efficiency, utilizing Lean techniques as appropriate.
• Foster a positive work environment while driving the maintenance team to meet productivity targets and performance standards.
• Ensure regulatory compliance with all applicable local, state, and federal requirements.
• Review and manage the maintenance budget and assist with developing the annual budget.
• Support hiring, onboarding, and training of maintenance personnel while identifying skill gaps and development needs.
• Perform additional duties as assigned.

Key Qualifications:

• Bachelor's degree in engineering, operations management, or a related field.
• 5–7 years of experience with industrial automation, PLCs, pneumatics, hydraulics, and manufacturing equipment; injection molding experience preferred.
• Leadership experience in maintenance, operations, engineering, or process‐improvement environments, including managing teams.
• Experience working within Lean environments; Six Sigma Green or Black Belt is a plus.
• Strong analytical and problem‐solving abilities.
• Ability to multi‐task and prioritize effectively in a fast‐paced environment.
• Proficiency with Microsoft Office; SAP knowledge preferred.

Benefits:

• Medical, Dental and Vision
• 3 Weeks PTO & Paid sick leave where applicable by state law
• 401(k)
• HSA and FSA
• Life and AD&D
• STD and LTD
• Norton LifeLock

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Quality Manager to join their team. This is a high‐visibility role for an experienced quality leader who thrives in transformation, enjoys building structure where it's needed, and can inspire buy‐in across all levels of an operation.

This organization is investing heavily in operational excellence and is seeking a Quality Manager who can design, implement, and mature the entire quality ecosystem. The ideal candidate is equally comfortable on the production floor, in leadership meetings, and coaching a team through change. You will oversee a team of quality professionals. This is a rare opportunity to step into an organization ready for improvement and eager for a leader who can create a world‐class quality culture.

Key Responsibilities:

• Lead, mentor, and develop the quality team while fostering a proactive, collaborative, quality‐first mindset.
• Build out and standardize a comprehensive quality management system that strengthens product validation, process controls, corrective actions, and continuous improvement practices.
• Establish metrics, dashboards, and quality performance indicators to monitor progress and ensure accountability.
• Partner cross‐functionally with operations, engineering, and supply chain leaders to ensure quality standards are upheld throughout the product lifecycle.
• Guide supplier quality activities and strengthen vendor performance through audits, corrective actions, and process improvements.
• Implement and reinforce ISO‐aligned systems and documentation to support compliance and certification efforts.
• Champion Lean methodologies across the department and collaborate with organizational Lean initiatives to reduce waste and improve workflow.
• Drive disciplined problem‐solving using data‐driven approaches to reduce nonconformances and improve reliability.
• Support the successful launch of new products by ensuring robust validation, testing, and transition-to-production quality protocols.

Qualifications and Skills:

• Bachelor's Degree in Engineering or a related technical field.
• 5+ years of experience in quality management.
• Proven success leading and developing quality teams within a manufacturing environment.
• Demonstrated experience building or elevating a quality function—ideally within a mid‐sized or growing organization.
• Strong foundation in ISO standards, quality system methodologies, and structured problem‐solving tools.
• Hands-on experience with Lean Manufacturing principles and continuous improvement practices.
• Ability to influence and engage cross-functional stakeholders, driving alignment around quality initiatives.
• Excellent analytical, communication, and leadership skills; able to work in fast-paced, technical, and evolving environments.

Compensation Range: $120,000 - $150,000 + 10% Bonus

Benefits Offered: 3 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Quality Manager looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

In a nutshell:

The Customer Satisfaction Representative manages a designated customer portfolio within the region, acting as the main contact, assessing their needs, prioritizing tasks, and cultivating robust relationships to optimize service processes.

What you will be doing:

• Manage a specific customer portfolio within a defined region, serving as the primary point of contact
• Foster strong customer relationships, understand their business needs, and collaborate to enhance service processes for mutual benefit
• Assess customer needs and prioritize tasks, including triaging workload for hotline engineers
• Executes all activities in line with guidance from local management
• Responsible for processing day to day part sales and orders

Key tasks and Responsibilities:

• Customer Interaction Management: Serve as the initial point of contact for customer inbound inquiries, handling case logging, management, and follow-up.
• Coordination and Collaboration: Coordinate and collaborate with field service dispatchers and spare parts inquiries to ensure timely resolution of customer issues.
• Case Handling and Resolution: Manage end-to-end resolution of cases, including but not limited to identifying part numbers, creating orders, and confirming delivery times with customers.
• Spare Parts Logistics: Coordinate with the purchasing department to ensure timely delivery and distribution of parts for customer service needs. Confirm delivery times and dispatch status for spare parts from the central warehouse.

KPI's:

• Achieve overall company sales objectives and targets
• Business results measured by Customer Satisfaction (NPS), repeat machine sales, and after sales targets.
• Increase coverage of the ByCare Program

Key Skillset:

• Technical Proficiency: Strong general technical aptitude.
• Personal & Interpersonal Skills: Effective communication and rapport-building with customers. Clear explanation of mechanical issues and multitasking abilities.
• Adaptability and Flexibility: Quick learner adaptable to new challenges. Efficient multitasker with effective time management skills.
• Additional Skills & Requirements: Proficient in MS Office, SAP, and Salesforce systems. Background in electrical or mechanical engineering preferred, with field service or customer support experience beneficial.

Your education & experience:

• High School Diploma and 3-5 years of work related experience.

What's in it for you:

• PTO
• Benefits (Medical, Dental, Vision, STD/LTD)
• Life Insurance
• Paid Holidays
• 401k with 100% match up to 5%

People power our purpose:

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.

As much as we are in a technology business, human beings drive real change.

Interested?

Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.

We look forward to receiving your online application

• Regional, spinal, and epidural anesthesia
• Pediatrics: Fellowship required

The Inside Sales Representative (ISR) plays a key role in generating new business by connecting with owners and decision makers, qualifying prospects, and setting appointments for our Outside Sales team. This role matters because it is the engine that fuels our growth; your ability to create the first connection with potential customers ensures a steady pipeline of qualified opportunities and supports our expansion into new markets.

The ISR focuses on outbound prospecting within our Ideal Client Profile (ICP), gathering key information, and setting qualified appointments. You’ll also manage and build our prospect database to ensure accurate follow‑up and a strong flow of leads. This role is the first step in bringing in new customers and directly impacts our sales success.

Key Responsibilities

• Lead Generation: Make 80–100 outbound calls daily to identify and engage potential customers.
• Information Gathering: Gather basic information via phone, LinkedIn, and/or websites to further qualify prospects.
• Appointment Setting: Schedule a minimum of three qualified appointments per week with potential customers.
• Relationship Building and Nurturing: Set follow‑up calls and activities to further develop relationships with prospective business owners or decision makers.
• Marketing Follow‑up: Promptly contact and qualify prospects generated by marketing activities.
• Prospect Database Management: Organize prospects into categories to determine qualification, ownership, and appropriate follow‑up.
• Document all activities and interactions in the CRM tool.
• Update Inside Sales Playbook daily with total activities performed.
• Attend weekly sales meetings and report on activities performed.

Additional Duties and Responsibilities

• Develop in‑depth knowledge of the inside sales process and continually refine best practices.
• Attend Inside Sales Workshops and refine calling strategies.
• Enter new contacts and businesses into the prospect database from internal sources, acquired lists, or marketing activities.
• Generate email templates and follow‑up communication for prospects.
• Promptly follow up on chat requests generated through the website.
• Field inbound sales calls and leads from various sources and qualify for business potential.
• Document internal processes and procedures related to duties and responsibilities.
• Maintain CRM data, share best practices, improve processes, and provide clear and consistent reporting to management.

What You Bring

• Strong phone skills with the ability to reach prospects creatively, identify decision makers, and handle objections professionally.
• 1-3 years of sales experience
• High energy and drive with strong conversational skills.
• Persistence in reaching decision makers and identifying key information about prospects.
• Skill in preparing written communications and materials.
• Interpersonal skills including communication, active listening, and customer care.
• Ability to redirect prospects on the phone and adapt quickly to changes.
• Typing skills for quick and accurate data entry.
• Self‑motivation and discipline to adhere to the inside sales process.

Benefits

• Commission‑based incentives
• Premier health, dental, and vision benefits
• 401(k) retirement plan
• Complete on‑the‑job training and support
• Fun working environment and culture
• Onsite gym & cafe
• Hybrid schedule
• Great opportunity for advancement

Salary:

$40,000 - $60,000