Dhl Ecommerce Jobs in Usa

Location: In-Person (9 Bond Street, NoHo, New York)

Salary: $75,000 per year

About Bond No. 9:

For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own.

We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience.

Key Responsibilities:

Customer Service & Client Experience:

1. Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice.
2. Escalate inquiries when necessary and provide feedback to improve service processes.
3. Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds.
4. Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives.
5. Track customer satisfaction and provide insights to drive process improvements.
6. Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience.

E-Commerce Operations & Merchandising:

1. Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars.
2. Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers).
3. Monitor product availability, coordinate stock updates, and ensure site accuracy.
4. Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO.
5. Assist with A/B testing and site personalization initiatives to improve conversion and engagement.

Performance Tracking & Analytics:

1. Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs.
2. Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities.
3. Track competitive activity and provide insights to inform business strategy.

Skills & Experience:

1. 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance.
2. Strong interpersonal skills and a positive, proactive attitude.
3. Highly organized, analytical, and detail-oriented.
4. Knowledge of eCommerce platforms, digital marketing, and CRM systems.
5. Proficient in MS Excel, PowerPoint, and Word.
6. Spanish-speaking a plus.
7. Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences.

Why Bond No. 9?

1. Join a pioneering fragrance brand rooted in New York’s culture and creativity.
2. Work closely with a passionate, collaborative team in a fast-paced, luxury environment.
3. Be part of shaping our customers’ online journey and representing iconic fragrances worldwide.

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

This role can be done from home

Building the world's leading sound experience starts with the experience we provide for our people. That's why we've been distributed from the start: initially between offices in Boston & Santa Barbara, and now with additional offices around the globe. This role can be done from any of our offices across the United States remotely from home. It's about impact, not location.

We're looking for a Digital Designer, Global Ecommerce to join the Brand Creative team and help elevate how Sonos shows up across our most important digital touchpoint: .

In this role, you'll bring together art direction, UX craft, and customer-centered design to create digital experiences that are both beautifully branded and highly functional. You will sit within Brand Creative, partnering daily with the Ecommerce Product team through a dotted-line relationship. Together, you'll help shape the future of our digital ecosystem-improving product discovery, refining customer journeys, and creating a cohesive, premium experience across every inch of the site.

This role is ideal for someone who thrives at the intersection of brand expression, interaction design, and performance-driven thinking. You'll work across product launches, evergreen flows, and ongoing optimization work, ensuring that our digital experiences feel unmistakably Sonos while driving meaningful impact for customers and the business.

• Create intuitive, elegant, and conversion-minded UX/UI solutions that elevate storytelling and improve the full customer journey-from discovery through checkout.

• Design best-in-class mobile and responsive experiences aligned to Sonos' premium brand standards

• Partner closely with Brand Creative, Campaign Management, and Ecommerce to bring new product launches and editorial moments to life on .

• Translate creative concepts into UX/UI that feels cohesive, thoughtful, and deeply branded

• Work hand-in-hand with Brand Creative art directors, copywriters, and designers.

• Collaborate with Product Managers, Site Production, and Web Tech to ensure designs are feasible, scalable, and delivered with clarity

• Build wireframes, interactive prototypes, design systems components, and annotated flows that clearly articulate design intent.

• Present work at various stages-from concept to pixel-perfect design-with clarity and strategic reasoning

• Conduct or partner on usability testing and user research to inform design iterations.

• Use qualitative insights, analytics, and experimentation results to refine the experience

• Design for A/B tests and contribute to ongoing conversion rate optimization using tools like GA4, Content Square, Optimizely, and Tableau.

• Bring an iterative mindset to shipping, learning, and improving

• Apply working knowledge of front-end development, React-based frameworks, and ecommerce patterns to create designs that are realistic, efficient, and scalable.

• Ensure accessibility, performance, and localization best practices are considered at every stage.
  

Basic Qualifications

• Bachelor's degree in design, HCI, or related field (or equivalent experience).

• 5+ years of UX/UI design experience for ecommerce or digital products.

• Strong portfolio demonstrating responsive design, user-centered thinking, and systems-level design.

• Proficiency in Figma and standard design/prototyping tools.

• Experience optimizing images, video, and digital assets for web performance.

• Hands-on experience with usability testing, heuristic evaluation, and iterative refinement.

• Familiarity with ADA/WCAG 2.0 AA accessibility standards and experience advocating for accessible design.
  

Preferred Qualifications

• Experience designing for ecommerce funnels, product pages, or conversion-focused flows.

• Familiarity with headless CMS tools (e.g., Sanity, Contentful) and agile workflows.

• Working knowledge of front-end frameworks, especially React.

• Strong communication skills with the ability to work effectively with creative, technical, and non-technical teams.

Research shows that some candidates may not apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we strongly encourage you to apply if interested.

Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

#LI-Remote

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

The base pay range for this role based off geographic location is:

The specific pay offered will depend on the candidate's geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

• Medical, Dental, and Vision Insurance

• A 401(k) plan with company matching and immediate vesting

• An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

• 80 hours of sick time upon hire, refreshed annually

• Up to 12 paid holidays per calendar year

• Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition

• Company-paid Disability, Life, and AD&D Insurance

• Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

• Mental health benefits to support your holistic well-being

• A generous employee discount program & Sonos Radio HD - on us!

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

Senior eCommerce Software Engineer

Location: Onsite (5 days a week onsite)

Duration: Direct Hire

Overview

We are seeking a Senior eCommerce Software Engineer to play a key, hands-on role in evolving and scaling a high-volume eCommerce platform. This role partners closely with engineering leadership, product, and business stakeholders to improve site performance, conversion, and operational efficiency. The ideal candidate brings deep technical expertise, strong systems thinking, and the ability to independently own complex initiatives end-to-end.

This is a hands-on senior role, not a purely managerial position.

Core Responsibilities

• Lead hands-on development, architecture, and optimization of a large-scale eCommerce platform
• Own and improve product catalog and SKU management practices, including data integrity, taxonomy, and inventory synchronization
• Optimize site performance, search, navigation, and user experience to drive conversion and engagement
• Diagnose and resolve production issues in high-traffic, revenue-critical systems
• Design and enhance search, filtering, and merchandising capabilities for large product catalogs
• Collaborate cross-functionally with product, merchandising, operations, marketing, and IT teams
• Mentor junior engineers and establish best practices, documentation, and repeatable processes
• Track and analyze key performance indicators (conversion rate, site speed, AOV, bounce rate, catalog coverage)
• Design and execute experiments and A/B tests to support continuous improvement

Required Qualifications

• 8–10+ years of experience in eCommerce or large-scale web application development
• Strong hands-on experience managing large product catalogs and complex data models
• Proven ability to improve site performance, reliability, and conversion at scale
• Experience integrating with search platforms, CMS, ERP, PIM, and third-party services
• Ability to independently lead initiatives from concept through production
• Strong communication skills and ability to work with both technical and non-technical stakeholders
• Comfortable operating in a fast-paced, production-critical environment

About ZB Designs & Wigglitz:

ZB Designs is scaling fast and building elite teams to run each part of our business with precision. Wigglitz is one of our flagship brands, growing quickly with real demand and strong momentum.

We don’t hire for “help.”

We hire operators who take ownership, execute fast, and raise the standard.

About the Role:

We are hiring an E-Commerce Operations Lead to own the execution layer of our Shopify business. This role is responsible for the systems, structure, and operational discipline that turns demand into measurable revenue.

This is not a creative role.

This is not a general marketing role.

This is an ownership role focused on execution, infrastructure, and performance.

You will work closely with our internal leadership team, including our newly hired VP of Sales, to ensure ecommerce becomes a clean, scalable growth engine.

Responsibilities:

Shopify & Site Operations

• Own Shopify backend operations end-to-end
• Maintain site architecture, app stack, checkout logic, and merchandising structure
• Ensure site performance is stable, fast, and conversion-ready

Product, Catalog, and SKU Execution

• Manage product setup, collections, bundles, variants, and launches
• Maintain clean SKU organization and merchandising logic
• Own product lifecycle execution from launch through scale

Inventory + Demand Coordination

• Monitor sell-through and inventory pacing
• Flag risks early and align availability with demand
• Support forecasting and launch quantity planning

Launch Readiness and Execution

• Own launch calendars, checklists, and go-live coordination
• Partner with creative, ops, and agency teams to ensure clean execution
• Run post-launch performance reviews and improvement cycles

Analytics and Revenue Reporting

• Track conversion rate, AOV, product performance, and funnel metrics
• Maintain dashboards and reporting accuracy
• Execute testing and optimization initiatives

Operational Excellence

• Build SOPs, workflows, and repeatable systems
• Reduce chaos and ensure nothing breaks as we scale
• Be the owner of ecommerce execution discipline

What Success Looks Like

In the first 30–60 days, success means:

• Shopify operations are organized, stable, and scalable
• Launch execution becomes repeatable and clean
• Inventory and merchandising decisions improve revenue outcomes
• Leadership has clear visibility into ecommerce performance
• Conversion and operational efficiency begin moving upward quickly

Qualifications

Required Skills

• Extremely organized, systems-minded, and execution-focused
• Strong comfort with data, dashboards, and revenue math
• Ability to move fast without creating chaos
• Ownership mentality: you don’t wait to be told

Preferred Skills

• Shopify / Shopify Plus
• GA4, Tag Manager, attribution tools
• Inventory and merchandising systems
• Ecommerce analytics and reporting

Foreign Objects is one of the fastest-growing luxury resale companies in the U.S. We specialize in authentic pre-owned designer handbags and accessories from brands like Louis Vuitton, Chanel, Dior, and Gucci.

Our inventory moves fast, and we’re looking for a smart, organized, and hardworking person to join our operations team.

This is a great opportunity for someone early in their career who wants to learn how a fast-growing e-commerce business operates behind the scenes.

You will help process and prepare luxury inventory as it arrives into our warehouse.

Daily responsibilities include:

• Sorting and organizing incoming inventory
• Authenticating products using services like Entrupy and CheckCheck
• Taking product photos for online listings
• Tracking inventory in internal systems
• Packaging and organizing items for live sales
• Assisting with warehouse organization
• Supporting our operations team with various tasks

No two days look exactly the same — you’ll learn how a fast-moving e-commerce company operates. And be a critical part in new company growth.

We care far more about attitude than experience.

This role is ideal for someone who is:

• Extremely organized
• Hardworking and dependable
• Detail oriented
• Willing to learn and be coached
• Comfortable working with physical products
• Interested in fashion, e-commerce, or startups

You might have previously worked in:

• Retail stockroom
• Warehouse operations
• Inventory management
• E-commerce fulfillment
• Production assistant roles

But experience is not required. The only requirements are organization, strong work ethic, and eagerness to learn.

This role is a great entry point into:

• E-commerce operations
• Inventory systems
• Product photography
• Luxury authentication
• Startup operations

High performers will have opportunities to grow into larger roles over time.

This is an in person LA based role ONLY. Please email me with cover letter and resume. Looking forward to chatting!

Siegelman Stable is seeking a highly organized and proactive Operations & E-Commerce Coordinator to support the day-to-day operations of our growing fashion brand. This role is ideal for someone who understands the behind-the-scenes mechanics of running a modern fashion business and enjoys balancing e-commerce, inventory, and customer experience.

You will work closely with the founder and team to ensure that our online store, inventory systems, and customer interactions run smoothly.

E-Commerce Management

• Manage and update the Shopify store (product uploads, inventory updates, product descriptions, collections)
• Assist with online launches and product drops
• Monitor website performance and troubleshoot issues
• Coordinate with fulfillment partners to ensure orders ship accurately and on time

Inventory & Operations

• Track inventory levels across Shopify and warehouse systems
• Assist with inventory forecasting and restocks
• Coordinate shipments, returns, and exchanges
• Maintain organized product data and SKU systems

Customer Experience

• Handle customer service inquiries via email and social media
• Resolve order issues, shipping delays, and returns professionally
• Maintain a high-quality brand experience across all customer touchpoints

General Business Support

• Assist with daily operational tasks for the brand
• Support product launches and logistics
• Help maintain internal systems and documentation
• Coordinate with vendors, warehouses, and other partners

• Experience working with Shopify
• Strong organizational and problem-solving skills
• Excellent written communication
• Comfortable managing multiple tasks and deadlines
• Interest in fashion, e-commerce, and growing brands
• Prior experience in fashion, retail, or e-commerce operations is a plus

• Location: New York
• Type: Full-time
• In Office

Role Overview

TYR is scaling its global digital business and rebuilding the customer experience to support accelerated growth. The UX/UI E-Commerce Designer will own the on-site experience that turns traffic into revenue through a structured hierarchy, mobile-first UX, high-performing PDP and PLP architecture, and disciplined conversion rate optimization.

This is not a brand-only design role. This is a performance-driven operator role with measurable outcomes tied directly to conversion rate, AOV, bounce rate, site speed, funnel completion, and revenue expansion.

The right candidate understands that design is a growth lever. Every decision should connect to commercial impact.

What You’ll Own

Site Experience & Hierarchy

• Own UX across homepage, navigation, search, PLP, PDP, cart, and checkout.
• Build and maintain a scalable category and collection hierarchy aligned with growth priorities (footwear-led where appropriate).
• Improve product discovery, filtering, and sorting logic.
• Reduce friction across key customer journeys (new visitors, returning customers, and high-intent shoppers).
• Lead mobile-first design strategy with structured performance measurement.

Shopify Plus Execution (Required)

• Proven hands-on experience working within Shopify Plus.
• Deep understanding of Shopify theme architecture and modular component design.
• Ability to design scalable templates and reusable content blocks.
• Familiarity with Shopify checkout extensibility and app ecosystem.
• Partner closely with developers to ship UX improvements rapidly and cleanly.
• Understand international storefront considerations and localization impact.
• Shopify Plus experience is required.

Conversion Rate Optimization (CRO)

• Maintain an always-on CRO roadmap (hypothesis → design → test → measure → iterate).
• Design and support structured A/B tests and landing page experiments.
• Improve add-to-cart rate, checkout progression, and funnel completion.
• Build modular design systems that allow fast iteration and rapid testing.
• Prioritize initiatives based on projected revenue impact.

PDP / PLP Merchandising & Content-to-Commerce

• Create high-converting PDP templates including proof modules, comparison tools, UGC integration, reviews, specs, and fit guidance.
• Elevate product storytelling to clearly communicate performance differentiation.
• Improve PLP merchandising (filters, badges, sorting logic, quick add, bundle prompts).
• Partner with Marketing and Creative to ensure campaign pages convert — not just present brand messaging.
• Drive AOV growth through structured cross-sell, bundling, and merchandising placement strategy.

Performance & Behavioral Analytics

• Use behavioral analytics platforms (heatmaps, scroll depth, session replay, journey analysis) to identify friction points.
• Translate behavioral data into structured UX improvements.
• Maintain a simple, clear performance scorecard tied to conversion, AOV, bounce rate, and engagement.
• Collaborate with Engineering on page speed, accessibility, and UX performance standards.

AI & Emerging Technology (Crucial)

• Strong understanding of AI-powered design and productivity tools.
• Experience leveraging AI for rapid prototyping, workflow acceleration, content generation, and personalization concepts.
• Ability to evaluate AI-driven search, recommendation, and merchandising tools.
• Demonstrated curiosity and practical application of emerging AI capabilities in e-commerce.
• Understand how AI can improve speed-to-market, personalization, and operational efficiency.
• AI tool fluency is considered a critical capability for this role.

Cross-Functional Collaboration

• Work closely with E-Commerce, Marketing, Merchandising, Planning, and Customer Service.
• Translate business objectives into structured UX roadmaps.
• Maintain documentation, component specifications, and clean developer handoff processes.
• Ensure consistency and scalability across US and international storefronts.

KPIs / Success Metrics

• Conversion rate improvement (overall and mobile).
• AOV lift driven by improved merchandising and bundling.
• Bounce rate improvement on high-traffic landing pages and PDPs.
• Funnel completion improvements (Add-to-Cart → Checkout).
• Page speed and UX performance metrics.
• Testing cadence and shipped UX improvements per quarter.

Requirements

• 4–6+ years designing DTC e-commerce experiences with measurable business impact.
• Proven Shopify Plus experience (required).
• Strong portfolio demonstrating revenue or conversion improvement.
• Proficiency in Figma and component-based design systems.
• Working knowledge of CRO and experimentation best practices.
• Comfort collaborating with developers and shipping in rapid cycles.
• Strong understanding of behavioral analytics tools.
• Demonstrated understanding and application of AI tools within digital commerce.

Customer Engagement & Content-to-Commerce Leadership

Superior customer engagement is a core mandate of this role. The UX/UI E-Commerce Designer must deeply understand how content influences purchasing behavior and how to curate experiences that guide customers seamlessly from inspiration to transaction.

This role requires strong expertise in content-to-commerce integration, ensuring storytelling, performance messaging, product education, and user-generated content are intentionally structured to drive engagement and conversion.

• Design highly engaging, immersive product journeys that increase time on site and deepen brand connection.
• Curate content modules that blend performance storytelling with commercial clarity.
• Implement personalization concepts that adapt product recommendations, merchandising blocks, and messaging to customer behavior.
• Partner with CRM and lifecycle teams to ensure cohesive personalization across on-site and owned channels.
• Continuously evaluate tools and AI-driven personalization platforms to enhance customer relevance and engagement.
• A sophisticated understanding of personalization strategy, including behavioral triggers, segmentation, and AI-supported recommendation engines, is considered essential for success in this role.

About Us

Posh Peanut is a fast-growing, design-obsessed baby and kids brand built for the modern parent. We are digitally native, move quickly, experiment boldly, and attract A-talent who want to build something culturally relevant and genuinely loved.

Role

We are seeking a Head of Ecommerce to own and evolve Posh Peanut’s digital flagship. This leader is responsible for the daily health of the site while shaping the roadmap that drives growth, profitability, and customer loyalty. The role blends strategy and hands-on execution across merchandising, optimization, analytics, and platform management, partnering closely with Planning, Buying, Brand, Creative, Performance Marketing, and Executive leadership.

What You’ll Do

Strategy, Operations & Merchandising

• Define the short and long-term ecommerce growth strategy aligned to company revenue, margin, and customer goals
• Manage day-to-day performance of the Shopify Plus storefront
• Oversee site merchandising including launches, promotions, and content updates
• Partner with Planning and Buying to align inventory visibility and sell-through

Optimization, Analytics & Discoverability

• Lead CRO strategy, A/B testing, personalization, and UX improvements
• Build and maintain reporting across revenue, conversion, AOV, and key site metrics
• Translate insights into clear recommendations and initiatives
• Own SEO foundations and drive AEO, GEO and agentic commerce

Technology & Leadership

• Define and manage the ecommerce tech roadmap and third-party development partner
• Build and manage a high-performing ecommerce team
• Collaborate cross-functionally with Brand, Creative, Performance, Planning, Finance, and Operations to deliver unified digital experiences

Retention & Lifecycle

• Ideally oversee retention strategy including email, SMS, and loyalty programs
• Partner with CRM and performance teams on segmentation, automation, and personalization efforts

What You’ll Bring

• 10+ years of direct-to-consumer ecommerce experience, ideally in apparel or lifestyle
• Deep hands-on expertise with Shopify Plus
• Proven success improving conversion, revenue, and customer lifetime value through testing and optimization
• Strong analytical skills with the ability to turn data into action
• Experience managing external developers and technology vendors
• Demonstrated team leadership and cross-functional influence
• Nice to have: Klaviyo, Attentive, Algolia
• Comfortable operating in a fast-paced, test-and-learn environment

Hybrid role based in Glendale, CA with an expectation of approximately three in-office days per week.

Sophie Buhai is a modernist jewelry brand based in Los Angeles, California. The brand is carried in top specialty stores throughout the world.

Sophie Buhai is hiring an Ecommerce & Logistics Assistant to join itsteam in Los Angeles. The Ecommerce & Logistics Assistant will support various areas of the company, including, among others, e-commerce, customer service, press, fulfillment, and shipping and logistics.  

Primary Responsibilities include assisting with:

• Website management and maintenance, including new collection launches, product and collection updates, data entry, and product merchandising.
• Inventory and stock management;
• Customer service;
• Fulfillment and packing of ecommerce, wholesale, and retail orders;
• Coordination of shipping of domestic and international wholesale orders;
• Procurement of packing and shipping materials;
• Press trafficking;
• Samples management;
• Systems management and organization;
• Showroom appointments;
• Photo shoot preparation;
• Other projects and activities as needed.

Preferred Qualifications:

• At least 1-2 year of experience working for a jewelry or apparel company in ecommerce, sales, logistics, or other relevant areas.
• Extremely organized and detail oriented.
• Proficiency in Google Workspace programs.
• Los Angeles-based.
• Valid California driver’s license and access to own vehicle for business driving as needed.
• Ability to multitask, prioritize, and work in a fast-paced environment with a positive, proactive attitude.

Benefits:

• Health benefits
• Retirement benefits
• Paid time off
• Paid company holidays
• Jewelry allowance

To apply, please email resume and cover letter detailing interest and relevant experience to

Who We Are

o5 group is an industry leader in global fashion & apparel design with 40+ years of success across wholesale, e-comm, and marketplace. We are privately held, HQ in NYC with brand offices in CA – a dynamic portfolio of global brands committed to operational excellence in design, product development, production, sourcing, distribution & logistics. With category expertise in full-collection menswear, womenswear, childrenswear, infant toddler; we specialize in denim, outerwear, activewear, loungewear/sleepwear, trusted by top retailers.

About the Role

The Senior Manager of eCommerce, Dickies is responsible for leading, executing, and communicating the strategic vision for Dickies’ digital business. Reporting to the Senior Director of eCommerce (Dickies, Billabong, Quiksilver), this role owns in-season go-to-market execution while partnering cross-functionally to optimize conversion, revenue, and overall site performance.

This is a highly collaborative, hands-on leadership role for a self-starter who thrives in a fast-paced digital environment and brings a strong point of view on consumer experience, site merchandising, and brand storytelling.

How You’ll Contribute

• Drive the overall site experience, owning site merchandising strategy to optimize revenue, conversion rate, average order value, units per transaction, and customer engagement through both curated and automated merchandising.

• Serve as a key cross-functional partner to Brand, Creative, Buying, Planning, and Marketing.

• Own financial performance of , including accountability for KPIs across CVR, AOV, and UPT.

• Partner on in-season GTM activations and calendars, managing product launch execution and promotions.

• Lead content planning and management of themes within Shopify.

• Own site calendars and weekly, monthly, and quarterly updates to drive sales goals.

• Own the end-to-end product launch process for the site.

• Partner on product lifecycle from launch through markdown and clearance.

• Oversee promotional activations and on-site execution.

• Deliver weekly, monthly, and seasonal reporting.

• Identify and execute site enhancements to improve conversion.

• Support marketplace initiatives as needed.

• Lead, coach, and manage direct reports.

What You Bring to the Team

• 8+ years of eCommerce, digital merchandising, and site performance ownership.

• 3+ years of people management experience.

• Strong background in eCommerce and DTC business management.

• Highly organized with the ability to manage multiple priorities.

• Strong analytical and communication skills.

• Advanced Excel proficiency.

• Experience with Shopify, ERP systems, PM tools, and analytics platforms.

• Strong understanding of apparel, fashion, and/or action sports markets.

Why Join o5 group

• Medical, Dental, and Vision benefits.

• 401(k) and company-paid life insurance.

• Paid Time Off (PTO) and company holidays.

• Commuter benefits.

• Hybrid/flexible schedule.

• Family-oriented culture.

• Commitment to responsibility and sustainability.

Job Title: Ecommerce Manager – Walmart & Amazon Canada (SWISSGEAR)

No Agencies or contractors — this is a full-time, in-house role.

Location: Pompano Beach, FL

Reports To: Vice President of eCommerce

Salary Range: $70,000-$90,000 + Bonus

About Us

Group III International is the exclusive North American licensee for SWISSGEAR and WENGER, designing and distributing trusted travel gear across major retail and digital marketplaces. Our eCommerce team owns the performance, profitability, and digital shelf execution of our brands across Walmart, Amazon, and other strategic partners.

About the Role

This role is the digital owner of assigned marketplace channels, with primary responsibility for Walmart (1P and 3P/WFS) and Amazon Vendor Central Canada. You will own how products are assorted, priced, merchandised, and scaled, with clear accountability for revenue growth, inventory health, and profitability.

This is not a logistics or order-entry role. Success requires a strong analytical and commercial mindset, with a clear understanding of how program selection, fees, funding, and pricing decisions directly impact margin. As the business evolves, this role may take on additional marketplace accounts.

Key Responsibilities

Marketplace Business Ownership

• Own day-to-day performance and growth strategy for Walmart and Amazon Canada marketplaces
• Drive revenue, conversion, and digital shelf visibility across priority SKUs
• Build strong merchant and platform relationships to support promotional and growth initiatives

Assortment, Pricing & Margin Management

• Own marketplace assortment planning, determining which SKUs to list, scale, suppress, or exit
• Make pricing and program decisions (1P vs 3P/WFS, DI vs Domestic) with full awareness of fees, allowances, and margin impact
• Evaluate SKU-level contribution margin to balance growth and profitability

Inventory Forecasting & Operational Readiness

• Forecast demand and manage weeks-on-hand targets across large SKU assortments
• Partner with supply chain teams to align inventory flow with sales and promotional plans
• Proactively resolve OTIF issues, chargebacks, shortages, suppressions, and compliance risks

Digital Merchandising & Content Execution

• Own PDP quality, listings, imagery, copy, A+ content, and brand shop execution
• Ensure accuracy, compliance, and conversion optimization across marketplaces
• Partner with Creative and Product teams to elevate digital shelf execution

Data Analysis & Reporting

• Analyze SKU-level performance, sell-through, inventory efficiency, and margin
• Build and maintain Excel-based models to support forecasting, pricing, and assortment decisions
• Deliver weekly and monthly performance recaps with clear insights and action plans

Retail Media & Cross-Functional Collaboration

• Partner with internal paid media teams to align retail media investment with priority SKUs
• Support promotional calendars through pricing strategy and merchandising readiness
• Surface marketplace insights to inform future product and assortment planning

What Success Looks Like

• Profitable revenue growth across Walmart and Amazon Canada
• Healthy inventory turns and reduced aged inventory
• Strong digital shelf execution across priority assortments
• Clear ownership and accountability for marketplace performance

About You

• 3+ years owning sales performance for one or more major eCommerce marketplaces
• Hands-on experience with Walmart Retail Link, Supplier Center, Item 360, and WFS
• Experience with Amazon Vendor Central (US or Canada)
• Strong understanding of marketplace fees, funding, and margin drivers
• Advanced Excel proficiency required (pivot tables, VLOOKUP, XLOOKUP, forecasting models, IFERROR)
• Analytical, commercially minded, and comfortable making data-driven trade-offs
• Highly organized with strong attention to detail

Important Clarifier

This role is intended for candidates who have owned a marketplace channel or category end-to-end and are comfortable making decisions that directly impact assortment, pricing, revenue, and profitability. This is not a warehouse or logistics-focused position.

Company Overview

At Group III International, you will be part of a high-growth business pushing category innovation and premium brand presence across key retail and digital channels. Our culture values curiosity, fresh ideas, data-driven insights, and strong cross-functional teamwork. Your contributions will directly shape SwissGear and Wenger’s success across the digital landscape.

Senior eCommerce Manager - Full Time Hybrid - San Fernando, CA.

This is an opportunity to join an exciting Women's fashion brand in a huge growth period. Around 95% of the $10Million+ revenue comes through eCommerce already and as they continue to scale they are looking for someone to take ownership of the Shopify store, improve conversion rate and improve cart abandonment.

This is a hands-on role at the intersection of marketing, operations, and customer experience, translating business goals into a polished, efficient ecommerce experience. The role would operate in a hybrid nature, 3 times a week onsite and 2 days from home.

Responsibilities

• Own daily Shopify site performance
• Improve conversion rate, AOV, and funnel efficiency
• Manage collection structure, product ordering, merchandising logic, seasonal priorities
• Monitor funnel drop-off and checkout performance
• Optimize homepage, collections, PDPs, cart, and checkout
• Evaluate and implement tools to improve performance or efficiency
• Ensure site speed, stability, and reliability

Requirements

• 3+ years ecommerce or DTC experience (fashion/apparel preferred)
• Strong hands-on Shopify experience
• Proven ability to improve conversion and funnel performance

Benefits

-Health, Dental, Vision

-401k

-PTO

-Bonus scheme

-Plus many more

Role Overview

The Director, E-Commerce & Amazon Marketplace owns revenue, merchandising performance, and demand execution across TYR’s DTC (Shopify Plus) and Amazon Marketplace businesses globally, including responsibility for TYR’s EU digital commerce sites.

This is a senior operating role accountable for translating product, category, and brand strategy into measurable commercial results across owned and marketplace channels in the U.S. and Europe. The role blends category-led merchandising, Amazon P&L ownership, international e-commerce leadership, lifecycle demand execution, and platform-level technical fluency, with a strong mandate to leverage Shopify Plus, Amazon Vendor/Seller Central, advanced attribution, CRM, and AI-enabled technologies to drive scale, efficiency, and profitability across regions.

Core Operating Framework

Merchandising is the Engine: Product accuracy, hierarchy, availability, and lifecycle discipline drive conversion, AOV, sell-through, and margin across regions.

Demand Execution is the Accelerator: Attribution clarity, lifecycle orchestration, and execution rigor scale revenue efficiently across markets.

Technology is the Multiplier: Platform leverage, automation, clean data, and AI-driven insight accelerate speed, precision, and learning globally.

People are the Force Multiplier: Clear ownership, execution rigor, and cross-functional alignment determine outcomes across regions and teams.

Key Responsibilities

1. Commercial Ownership & Revenue Leadership

• Own top-line revenue and contribution margin across TYR DTC (Shopify Plus), Amazon Marketplace, and EU digital commerce sites.
• Set and manage monthly, quarterly, and annual revenue plans by region and channel, including pacing, promotional impact, FX considerations, and inventory constraints.
• Drive sustained improvement across CR, AOV, UPT, RPV, full-price sell-through, and gross margin across U.S. and EU markets.
• Partner with Finance on forecasting, scenario planning, and inventory exposure by category, channel, and region.

2. Merchandising as the Engine (Director-Level Scope)

• Define, own, and continuously evolve TYR’s digital merchandising strategy across all core categories, channels, and regions.
• Own Shopify Plus theme architecture and merchandising execution for both U.S. and EU sites, including homepage systems, PLP/PDP layouts, launch frameworks, and reusable modules.
• Demonstrate deep hands-on knowledge of Shopify merchandising tools: metaobjects, metafields, automated collections, tagging, rules-based merchandising, and manual overrides.
• Own taxonomy, category architecture, product hierarchy, hero logic, and visual priority across DTC (U.S. & EU) and Amazon.
• Ensure regional relevance in merchandising while maintaining global brand and category consistency.
• Lead seasonal drops, capsules, and launches with clear entry points, storytelling hierarchy, and conversion paths adapted by region.
• Own performance of homepage, PLP, PDP, campaign landers, and Amazon detail pages (titles, bullets, imagery, A+ content, Brand Store).
• Operate a rigorous merchandising performance scorecard including CR, AOV, newness vs carryover, size-level availability, markdown cadence, recovery, and GMROI by region.
• Enforce lifecycle discipline from launch → scale → sustain → exit, dynamically adjusting placement, storytelling, and promotional pressure by market.

3. Amazon Marketplace Leadership (Global)

• Own Amazon Marketplace strategy, execution, and P&L across North America and Europe.
• Accountable for Amazon revenue, contribution margin, catalog health, pricing, promotions, and Buy Box performance by marketplace.
• Lead Amazon merchandising excellence including PDP optimization, search discoverability, ratings and reviews, and Brand Store execution.
• Oversee Amazon advertising (Sponsored Products, Sponsored Brands, DSP where applicable) with strict incrementality and margin discipline.
• Partner with Operations and Supply Chain on forecasting, inbound flow, availability, and region-specific inventory risk.

4. Demand, CRM & Attribution Ownership

• Own lifecycle demand execution across paid performance channels, CRM (email, SMS, personalization), and onsite campaign execution for U.S. and EU sites.
• Ensure attribution clarity using Northbeam as the primary multi-touch attribution platform across regions.
• Own Klaviyo strategy across segmentation, automation, lifecycle journeys, and revenue contribution globally.
• Translate attribution insights into regional budget allocation, channel prioritization, and onsite optimization.

5. Platform Leadership: Shopify Plus, Amazon & CRM

• Own platform strategy across Shopify Plus (U.S. & EU) and Amazon, ensuring scalability, localization readiness, execution speed, and data integrity.
• Oversee regional site requirements including language, currency, tax, duty, and compliance considerations in partnership with Finance and Operations.
• Partner with Technology and agencies to prioritize enhancements, reduce technical debt, and enable advanced merchandising and personalization globally.
• Ensure CRM is fully integrated with merchandising, lifecycle execution, and commercial priorities across regions.

6. Emerging Technology & AI Enablement

• Maintain strong awareness of emerging technologies including AI-driven personalization, merchandising optimization, and predictive analytics with applicability across regions.
• Evaluate and operationalize tools that improve conversion, efficiency, and speed-to-insight globally.
• Ensure technology adoption is commercially justified, measurable, and scalable across markets.

7. Inventory, Planning & Lifecycle Alignment

• Partner with Planning & Allocation to align buy depth, flow, and replenishment to digital demand signals across U.S. and EU markets.
• Manage in-season risk through merchandising prioritization, promotional levers, and assortment optimization by region.
• Drive disciplined markdown strategies that protect margin while clearing exposure, accounting for regional seasonality and market dynamics.
• Monitor inventory productivity through turns, weeks of supply, and GMROI by region.

8. Team Leadership & Operating Rhythm

• Lead E-Commerce, Merchandising, CRM, and Amazon teams with clear roles, KPIs, and accountability across regions.
• Establish weekly, monthly, and quarterly operating cadences including regional scorecards, launch readiness, and post-mortems.
• Serve as the primary cross-functional partner to Product, Creative, Operations, Technology, Finance, and EU stakeholders.
• Hold teams accountable for execution accuracy, timelines, and results globally.

Key Metrics of Success

• Revenue vs Plan by channel and region (U.S. & EU)
• Conversion Rate (CR) & Revenue per Visitor (RPV) by market
• Average Order Value (AOV) & Units per Transaction (UPT)
• Amazon Contribution Margin & Advertising Efficiency by marketplace
• Full-Price Sell-Through & Gross Margin
• Inventory Turns, GMROI, and Markdown Efficiency by region
• CRM Revenue Contribution & Retention Rate
• Speed-to-Insight & Execution Accuracy

Qualifications

• 7–10+ years of progressive leadership experience in DTC e-commerce and Amazon Marketplace management, including international markets.
• Demonstrated experience owning and scaling EU or international Shopify sites.
• Deep, hands-on experience with Shopify Plus and Amazon Vendor/Seller Central.
• Proven ownership of Northbeam attribution and Klaviyo CRM with demonstrated revenue impact.
• Experience scaling Amazon as a meaningful revenue and profit channel without eroding brand or DTC economics.
• Strong financial acumen with comfort operating close to the P&L, including regional forecasting and FX considerations.
• Experience leading cross-functional and geographically distributed teams.

Ideal Leadership Profile

This role is for a commercially obsessed, analytically rigorous, and technologically fluent global operator who understands that Amazon, DTC, international execution, data, and AI-driven insight are inseparable growth engines. They balance global brand consistency with local market execution, lead teams with clarity and urgency, and continuously evolve the business through tools and processes that deliver measurable growth, efficiency, and scale.

Edikted is looking for a detail-obsessed and fashion-savvy E-Commerce Retoucher to join our growing Creative team. This role is critical in ensuring our product imagery is polished, brand-right, and visually consistent across all digital touchpoints.

We move fast and our visuals need to keep up. The ideal candidate has a strong eye for color, understands Gen-Z fashion aesthetics, and can deliver high-quality retouching at scale without compromising accuracy or brand integrity.

What You’ll Do

• Retouch and color-correct fashion product images (apparel, accessories, footwear) for e-commerce and marketing use
• Ensure accurate color representation and consistent lighting across all assets
• Perform advanced skin retouching, garment reshaping, background cleanup, and ghost mannequin editing
• Maintain pixel-perfect product presentation aligned with Edikted’s visual standards
• Follow brand guidelines and ensure imagery meets e-commerce platform requirements
• Maintain consistency across product categories and seasonal drops
• Conduct quality checks to ensure accuracy before assets go live
• Manage high-volume retouching workflows while meeting tight deadlines
• Collaborate closely with photographers, stylists, art directors, and the broader Creative team
• Support campaign launches, product drops, and fast-turn content needs

What You Bring

• Proficiency in Adobe Photoshop and Lightroom
• Strong understanding of color theory, lighting, and digital imaging
• Experience retouching fashion or e-commerce photography
• Exceptional attention to detail and strong time management skills
• Ability to work independently in a fast-paced, high-growth environment
• A passion for fashion, internet culture, and visual storytelling

Benefits Include

• Health, Dental, and Vision insurance, plus 401(k)
• Paid Time Off (PTO)
• Hybrid schedule: Monday–Thursday on-site at our Arts District HQ, Fridays remote
• Employee discount
• Salary range: 75,000-85,000

About Role

Ring Concierge, a rapidly growing, female-founded fine jewelry company specializing in customized engagement rings and fine jewelry, is looking for a Senior Director, Ecommerce to join our team. This key leadership role will focus on shaping the vision and strategy for our digital presence, driving sustainable business growth, and delivering exceptional online experiences for our clients. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is highly organized.

Responsibilities

• Define and execute a comprehensive digital commerce strategy to drive revenue growth and connect with customers and prospects to differentiate the brand and meet consumer needs on .
• Oversee the digital product and testing roadmaps, ensuring the development of innovative features, functionality, and content that enhance the digital shopping experience.
• Partner with cross-functional teams—including retail, product, merchandising, bridal sales, finance, and marketing—to align on key initiatives, product launches, and promotional strategies.
• Collaborate with marketing teams to implement digital brand campaigns that drive traffic, increase conversion rates, and build brand awareness.
• Work closely with retail and omnichannel teams to ensure a seamless integration between online and offline customer experiences.
• Manage relationships with external partners, including web development, UX/UI, and technology vendors, to support e-commerce goals.
• Conduct user research and customer journey mapping to understand user behavior and implement improvements based on insights.
• Continuously analyze and refine the customer journey to increase conversion rates and boost sales.
• Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership.
• Foster a culture of collaboration, innovation, and high performance.
• Stay ahead in the fine jewelry industry by consistently analyzing the competitive landscape and tracking consumer trends, adapting strategies as needed.

About You

• A strategic doer who combines big-picture thinking with hands-on execution to drive impactful results.
• Deep expertise in digital retail platforms, merchandising, and best practices for optimizing digital shelf presence.
• Proven ability to collaborate cross-functionally and build strong relationships across departments to achieve strategic objectives.
• Team-oriented mindset with the ability to work effectively with partners at all levels of the organization; skilled in negotiation and influencing cross-functional teams.
• Highly organized with exceptional attention to detail, ensuring accuracy and quality in all aspects of work.
• Excellent analytical and problem-solving skills, with the ability to synthesize data into actionable insights.

Requirements

• Bachelor’s degree in Computer Science, Business, Marketing, or a related field.
• 10-15+ years of experience in eCommerce, with a focus on driving growth and innovation.
• Previous experience with a high-growth, direct-to-consumer (DTC) brand.
• Proficiency in Shopify, Google Analytics and ecommerce tools/technologies
• Strong analytical skills and data-driven thinking
• Excellent project management skills with the ability to multitask and thrive in a fast-paced, dynamic environment.
• Exceptional leadership and team management skills, with a proven ability to grow high-performing teams

Details

• Hybrid role located in midtown NYC.
• Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales).
• Health, Vision & Dental Insurance for full-time employees.
• 401K with employer match program.
• We offer generous employee discounts on our fine jewelry.
• Paid time off, including an extra allowance of 3 days annually for religious observances.
• Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated base compensation for this role is $190,000+

Retail Media & Marketplace Analytics Lead

Lead analytics, measurement, and insight generation across retail media and marketplace programs, with a focus on Amazon, Walmart, and Target. This role sits at the intersection of eCommerce, media, and merchandising, translating complex data into actionable strategies for media investment, product content, and assortment decisions.

Key Responsibilities

• Own end-to-end analytics for retail media and marketplace performance across Amazon, Walmart, and Target, including paid media and organic visibility.
• Develop dashboards and reporting for key KPIs such as ROAS, TACOS/ACOS, conversion rate, share of voice, new-to-brand, and contribution margin.
• Build SKU/ASIN-level performance scorecards connecting media spend, organic rank, content quality, and inventory to sales and profitability.
• Design and analyze test-and-learn initiatives (incrementality tests, geo tests, holdouts) to measure campaign impact and optimize investment.
• Partner with media, marketplace, and content teams to identify growth opportunities and diagnose performance shifts.
• Deliver merchandising insights (demand velocity, seasonality, price elasticity) to inform assortment and inventory decisions.
• Lead integration of marketplace data sources (e.g., Amazon Brand Analytics, Amazon Marketing Cloud, Walmart Luminate) and standardize reporting frameworks.
• Translate complex data into clear, executive-ready insights that influence strategy and budget allocation.

Qualifications

• 5–7+ years of experience in retail media, marketplace, or eCommerce analytics, with strong hands-on experience across Amazon and Walmart; Target experience preferred.
• Proven ability to translate marketplace and media data into actionable insights that drive ROAS, profitability, and category growth.
• Experience with marketplace analytics tools, advanced Excel, and BI platforms such as Tableau, Power BI, or Looker.
• Strong analytical, experimentation, and storytelling skills with the ability to communicate insights to non-technical stakeholders.
• Bachelor’s degree in Analytics, Statistics, Business, Marketing, Economics, or a related field (or equivalent experience).

Preferred

• Experience with pricing, promotions, and assortment analytics in eCommerce or omnichannel environments.
• Familiarity with SQL and large datasets.
• Experience collaborating with agencies or external partners.
• Understanding of PIM/DAM systems and marketplace content optimization.

Khepri Jewels is growing!! We’re looking for a digitally fluent, detail-obsessed Junior E-Commerce & Digital Marketing Associate to help scale our online flagship.

We are a luxury fine jewelry house specializing in natural fancy-color diamonds and rare emeralds. As we expand globally across retail and digital channels, our website operates as both a brand world and a high-performing revenue engine.

You will be part of a fast-growing team operating inside one of the most exciting shifts in fine jewelry today — a category redefining rarity, color, and long-term value. Natural fancy-color diamonds are transforming how modern luxury is viewed, and Khepri is leading that movement.

This role sits at the intersection of Shopify backend, digital marketing, merchandising, and revenue growth.

If you understand e-commerce, care deeply about detail, and want to grow inside a brand that is building something meaningful — this is for you.

What you will own:

Shopify & Site Management

• Product uploads (variants, metafields, tagging)

• PDP accuracy — imagery, video, pricing, descriptions

• Collection builds + homepage merchandising

• Landing page builds for launches and campaigns

• Inventory syncing + backend organization

• QA checks before launches

Digital Marketing Support

• Assist in managing paid media campaigns (Meta, Google) alongside partners

• Monitor campaign performance and report on ROAS, CPA, and traffic quality

• Support email + SMS execution (campaign builds + flows)

• Assist in SEO optimization across PDPs and collections

• Identify conversion friction and propose improvements

• Support retargeting and funnel optimization efforts

Performance & Reporting

• Weekly reporting on traffic, conversion rate, AOV, and revenue

• Track growth metrics and surface actionable insights

• • Help build dashboards for leadership visibility

What we are looking for:

• 1–3 years experience in e-commerce or digital marketing

• Shopify backend experience required

• Understanding of paid media metrics (ROAS, CAC, CPA)

• Analytical mindset — comfortable inside dashboards

• Strong attention to detail

• Organized, proactive, and growth-oriented

• Luxury, fashion, or DTC brand experience a plus

We are building a team who thinks long-term, moves quickly, and cares deeply about craftsmanship, both digital and physical.

If you’re excited to build inside a modern luxury house redefining fine jewelry, we’d love to hear from you.

Please send your resume and a short note about why this role excites you to 

WonderFold is seeking a driven, entrepreneurial, and collaborative E-Commerce Manager with a proven track-record of success managing a high-growth e-commerce business. Reporting into the Director of Marketing, you will be responsible for the website experience across all markets aligning with the global vision for the company while localizing the website according to country/region-specific needs and preferences. This role requires someone highly analytical, creative, and agile, capable of gaining alignment, building relationships, and managing projects across various stages of growth.

This role will work cross-functionally with internal teams (marketing, design, UI/UX Designer, Dev Agency ect) with the primary focus to enhance the customer experience through optimized and localized site experience, driving increased engagement and conversion. The ideal candidate has a passion for building businesses, a deep understanding of the digital landscape, has an analytical approach to problem solving, and thrives in fast-paced environments.

Key Responsibilities

DTC Website Ownership (Shopify)

• Own the end-to-end performance and experience of WonderFold’s Shopify storefront
• Act as the primary steward of the site’s structure, navigation, merchandising logic, and UX
• Ensure the site reflects WonderFold’s premium brand standards while maximizing commercial performance

Merchandising & Conversion Optimization

• Develop and execute a merchandising strategy across homepage, PDPs, PLPs, collections, and landing pages
• Continuously optimize conversion rate, AOV, and on-site engagement through testing, iteration, and data analysis
• Partner with Creative and Brand to ensure storytelling and product education are conversion-driven

Product Detail Page (PDP) Excellence

• Own PDP standards including:
• Product storytelling
• Feature/benefit hierarchy
• Visual content (imagery, video, comparison modules)
• Reviews, FAQs, and trust signals
• Ensure PDPs are optimized for both brand education and purchase confidence

Cross-Functional Leadership

• Partner closely with:
• Brand & Creative on content, campaigns, and storytelling
• Performance Marketing to support paid traffic conversion
• Product & Operations to ensure accurate availability, pricing, and launches
• Technology & Development on apps, integrations, and site enhancements
• Translate business priorities into clear site execution plans

Roadmap & Testing Strategy

• Own the Shopify roadmap, including:
• Feature enhancements
• App evaluations
• CRO initiatives
• Seasonal and launch-based site updates
• Lead A/B testing and experimentation efforts to continuously improve performance

Analytics & Reporting

• Monitor and report on key DTC metrics including:
• Conversion rate
• Revenue
• AOV
• Engagement and funnel drop-off
• Use insights to recommend and prioritize site improvements
• Communicate performance clearly to leadership with a bias toward action

Governance & Best Practices

• Establish and maintain best-in-class Shopify standards
• Ensure consistency across WonderFold brand sites while allowing for strategic differentiation where appropriate
• Stay current on DTC, Shopify, and UX best practices and proactively bring forward innovation

Required Skills/Abilities:

• Technical proficiency in relevant tools and platforms.
• Analytical and data-driven approach to product performance enhancement.
• Strong communication and collaboration skills.
• Project management abilities.
• SEO and content management expertise.
• Continuous learning mindset to stay updated with industry trends.

Education and Experience:

• 5–8+ years of experience in DTC e-commerce, with deep Shopify expertise
• Proven experience owning a high-revenue Shopify storefront at a premium consumer brand
• Strong background in merchandising and UX optimization
• Data-driven mindset with the ability to translate insights into execution
• Experience partnering with Creative, Brand, and Performance Marketing teams
• Comfortable operating with autonomy and influencing cross-functionally

Physical Requirements:

• Sitting: Prolonged periods while working on a computer.
• Computer Use: Frequent use of computers, keyboards, and office equipment.
• Manual Dexterity: Ability to use hands and fingers for typing and operating technological tools.
• Visual Requirements: Adequate vision to view screens and read documents.
• Mobility: Occasional walking or standing for meetings and collaboration.
• Communication: Strong verbal and auditory abilities for effective communication.
• Travel: Occasional travel for events and meetings.