Dhl Ecommerce, UK Jobs in Usa

Ecommerce Manager

Location: Grand Rapids, MI

Classification: Full-Time Salaried, Exempt

Compensation: Aligned to Company and Applicant Expectations

Reports to: President

ABOUT US:

The Darling Effect is a young, energetic company offering a fresh perspective on the products we use and wear daily. At The Darling Effect, we bring the season’s trendiest gift and lifestyle products to life with enhanced design, creating items that inspire and delight.

WHO WE'RE LOOKING FOR:

The Darling Effect is seeking a strategic, analytical, and execution-oriented Ecommerce Manager to lead and grow our direct-to-consumer business. This role is responsible for overseeing the performance, strategy, and day-to-day management of our ecommerce ecosystem, including our website, digital marketplaces, and emerging social commerce channels.

This is not a general marketing role. The Ecommerce Manager will focus on driving measurable ecommerce performance by improving traffic quality, conversion rate, and overall digital customer experience. The right candidate understands the operational side of ecommerce and is comfortable using data to guide decisions and prioritize growth opportunities.

The ideal candidate is a confident communicator, thoughtful operator, and practical problem-solver who enjoys balancing strategy with hands-on execution while partnering closely with leadership to scale the company’s online growth.

WHAT YOU'LL DO AS AN ECOMMERCE MANAGER:

The Ecommerce Manager will support the company’s growth by owning the performance and evolution of our direct-to-consumer business. This role will focus on improving the online customer experience, expanding digital sales channels, and coordinating internal and external teams to ensure ecommerce initiatives move forward with clarity and momentum.

Key Responsibilities:

·      Own and grow the company’s direct-to-consumer ecommerce performance, including revenue, conversion rate, and customer acquisition efficiency

·      Manage and optimize the company’s ecommerce storefront on Shopify, ensuring product merchandising, navigation, and customer experience support conversion and growth

·      Monitor and analyze ecommerce performance metrics including traffic sources, conversion rate, average order value, and customer acquisition cost

·      Oversee marketplace presence and performance on Amazon, Etsy, and social commerce platforms such as TikTok / TikTok Shop

·      Ensure product listings, descriptions, imagery, and pricing remain accurate, compelling, and optimized across all digital sales channels

·      Provide strategic oversight for paid acquisition channels including Meta Ads and TikTok Ads, partnering with an external team responsible for campaign execution

·      Evaluate advertising performance and collaborate with external partners to improve return on ad spend and customer acquisition efficiency

·      Collaborate with and provide direction to internal team member(s) who supports product content, digital marketing initiatives, and marketing assets across ecommerce, wholesale, and broader brand channels

·      Coordinate closely with internal teams including Creative, Sales, and Operations to support product launches and seasonal campaigns

·      Plan and execute ecommerce promotions, product launches, and merchandising updates to support revenue growth

·      Continuously review site performance and customer behavior to identify opportunities to improve the digital shopping experience

·      Maintain clear reporting and provide leadership with insights on ecommerce performance, opportunities, and risks

·      Contribute to operational improvements, documentation, and process development to support the continued growth of the ecommerce channel

·      Contribute to collective team efforts by accomplishing any other related tasks as assigned.

QUALIFICATIONS

Education & Experience

·      Bachelor’s degree in business, marketing, ecommerce, or a related field (Required)

·      4–7+ years of experience managing ecommerce operations or digital sales channels for a consumer brand (Required)

·      Direct experience managing or optimizing a Shopify storefront

·      Experience working with digital marketplaces such as Amazon

·      Experience collaborating with agencies or external partners responsible for digital advertising or marketplace management

Skills & Abilities

·      Strong analytical mindset with the ability to interpret ecommerce performance data and translate insights into action

·      Working knowledge of paid acquisition channels such as Meta Ads and TikTok Ads

·      Strong organizational skills and ability to manage multiple initiatives simultaneously

·      Excellent written and verbal communication skills

·      Experience coordinating cross-functional projects across marketing, operations, and leadership teams

·      Strong proficiency in Microsoft Office Suite, Excel, and/or Google Sheets

·      Experience working with ecommerce analytics tools or reporting dashboards preferred

·      Thoughtful problem-solver who is comfortable operating in a fast-paced, growing environment

·      Detail-oriented with a strong sense of ownership and accountability

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·      Ability to stand, walk, use hands to handle or feel, reach with hands and arms, talk, and hear.

·      Ability to lift up to 35 lbs

·      Ability to work in a typical office and/or warehouse environment over a full shift.

• HOW TO APPLY:  Those interested in the position are asked to email Steve at with a copy of their resume and cover letter or summary of interest for review and consideration. Thank you in advance to all applicants!

Who We Are

o5 group is an industry leader in global fashion & apparel design with 40+ years of success across wholesale, e-comm, and marketplace. We are privately held, HQ in NYC with brand offices in CA - a dynamic portfolio of global brands committed to operational excellence in design, product development, production, sourcing, distribution & logistics. With category expertise in full-collection menswear, womenswear, childrenswear, infant toddler; we specialize in denim, outerwear, activewear, loungewear/sleepwear, trusted by top retailers.

About the Role

Reporting to the SVP, ECOM, the Senior Director of eCommerce will be responsible for driving the overall eCommerce merchandising strategy, day-to-day site operations, and consumer experience strategy for the brand’s digital business. This role combines consumer-first thinking, innovative digital strategy, and data-driven decision making to deliver a seamless and immersive online experience that strengthens brand connection and accelerates eCommerce sales growth.

You will lead the development and execution of the eCommerce business strategy while overseeing site performance, channel development, and cross-functional initiatives that support both direct-to-consumer and marketplace growth. This role requires a strong influencer who is comfortable working cross-functionally and building alignment across marketing, merchandising, finance, and technology teams to drive results in a fast-moving digital environment.

How You’ll Contribute

• Lead the long-term vision of the eCommerce strategy and consumer experience, leveraging emerging digital shopping experiences, industry trends, and evolving consumer expectations.

• Develop and execute the overall eCommerce business strategy with full P&L responsibility for the eCommerce business unit.

• Collaborate with marketing teams to present brand and product storytelling online in a compelling way that integrates with broader brand channel messaging.

• Partner cross-functionally to integrate eCommerce into broader multi-channel strategies that increase brand awareness and product visibility.

• Oversee performance and retention marketing channels to drive new customer acquisition, engagement, and customer retention strategies across D2C and marketplace businesses.

• Develop strategies to deliver financial plans including sales, margin, contribution, and inventory turns while analyzing product and category performance to drive action plans.

• Partner with Finance, Marketing, and Planning teams to forecast weekly and monthly sales, margin performance, and financial rollups.

• Lead channel development strategies, prioritizing capabilities and influencing architecture and infrastructure needs to support long-term eCommerce growth.

• Stay current with emerging eCommerce technologies and digital trends to ensure the platform remains competitive and innovative.

• Provide strategic direction to product, UX, and development teams to balance operational feasibility with delivering an elevated customer experience.

What You Bring to the Team

• 12+ years of professional experience in eCommerce, digital commerce strategy, or site operations.

• Minimum 10 years of experience leading eCommerce teams.

• Proven success managing eCommerce merchandising, digital marketing channels, and site operations in a fast-paced environment.

• Strong experience with performance marketing, retention channels, and managing digital marketing budgets.

• Expertise developing performance metrics and analyzing data to drive business decisions.

• Experience with marketing mix modeling (MMM) and marketing return on investment (MROI) analysis.

• Strong strategic and tactical understanding of the eCommerce marketplace and digital consumer behavior.

• Exceptional communication and presentation skills with the ability to lead executive-level discussions.

• Strong collaboration, project management, and negotiation skills.

• Excellent analytical ability with the capability to translate data insights into actionable strategies.

• Experience working cross-functionally with Marketing, Merchandising, Design, Finance, and Supply Chain teams.

• Experience with Salesforce Commerce Cloud preferred.

• Bachelor’s degree in a relevant field or related discipline.

Why Join o5 group

• Health Benefits: Medical, Dental, and Vision coverage.

• 401(k) + company-paid life insurance.

• Paid Time Off (PTO) + company holidays.

• Commuter benefits.

• Hybrid/flexible schedule.

• Family-oriented culture.

• Responsibility & Sustainability — at o5 group this spans economic, social, and environmental impact.

About the Company

Our client is a luxury fashion brand known for elegant and timeless collections. Their designs have been worn by celebrities and customers around the world. As they approach four decades of unparalleled success, their brand continues to thrive, and as a result, their teams are expanding.

About the Role

This exciting ‘hands on’ E-commerce Coordinator role is a great introduction to the world of women’s fashion. This position will give you the chance to gain general knowledge of the fashion industry through hands-on involvement with our ecommerce team.

The Ecommerce Coordinator will assist with the digital focused tasks and will support ecommerce, brand, sales and 3rd party teams to achieve sales and contribution goals across all digital sales channels. This role is a hands-on position focused on handling day-to-day tasks and requires strong follow-through, high attention to detail, excellent time and project management skills and strong interpersonal skills to effectively collaborate with stakeholders and report on progress against assigned initiatives. The candidate will report directly to the E-commerce Director and should have a “startup” mindset: entrepreneurial, enthusiastic & positive. This is a full-time, in-office position based in Burr Ridge, IL.

Responsibilities

• Track and report on e-commerce goals and KPIs
• Monitor and analyze e-commerce metrics and figures
• Project Management of special projects and process optimization
• Transform e-commerce data into operational insights
• Research competitors, alternative markets, and opportunities in the e-commerce space; Report and act on changes and market trends
• Develop ecommerce solutions in conjunction with marketing and IT personnel
• Implement broad e-commerce strategies to assist our business development goals.
• Assist with management of catalog and product data management: Enter all product information including prices & imagery, categorize products & merchandise on site using our backend interface
• Assist with visual merchandising of the site to align with featured content & emails
• Assist with catalog / asset management of sales through 3rd Party vendors
• Assist with landing page creation / maintenance
• Ensure accuracy of product information, inventory counts, pricing, and content
• Assist with digital asset management
• Assistance with operations/fulfillment in coordination with the CS team (canceled orders, address changes, no-stocks, exchanges, etc.)
• Assist with setting up online promotions/content on website to support marketing calendar
• Perform regular inventory audits to ensure products are live on the site
• Work confidently in Excel or other database programs to help sort through, report on, and analyze key metrics to help drive web performance
• Provide insight into performance by category and shopping journey with metrics and data
• Serve has to back up or assist the customer service team on an as needed basis
• Other duties as assigned by Ecommerce Manager or Director

Required Skills

• Passion for e-commerce and the fashion industry
• Knowledge of important e-commerce terminology and measures
• Highly organized, analytical, and technically minded
• Excellent organization and communication skills
• Excellent report writing and presentation abilities
• Must possess knowledge of Word, Excel, and PowerPoint; experience with website management tool is a plus
• Able to orient data analytics insights with the end-user in mind
• Experience working in e-commerce platforms, Shopify a plus
• A positive attitude, self-motivation, and eagerness to learn

Company Description

21st Century HealthCare, Inc. is one of the world’s largest manufacturers of dietary supplements, headquartered in Tempe, Arizona. For over 34 years, the company has been dedicated to producing high-quality nutrition and wellness products sold globally under its own brands, including 21st Century and Puremark Naturals, as well as under private labels and for contract manufacturing partners. The company also produces pet wellness products under multiple brands such as 21st Century Animal HealthCare. All products are manufactured under stringent current Good Manufacturing Practices (cGMP) to ensure quality, purity, and efficacy. Employees at 21st Century benefit from a robust health and wellness program, competitive compensation, and performance-based incentives.

Position Overview

The Director of eCommerce & Marketplace is responsible for leading and growing the Company’s digital commerce business, with Amazon as the primary platform. This role owns the end-to-end Amazon strategy while providing oversight and support for iHerb and the Shopify direct-to-consumer channel.

This position plays a key role in driving revenue growth, optimizing marketplace performance, and strengthening brand presence across eCommerce channels. The role partners cross-functionally and lead internal and external resources to scale the Company’s eCommerce business.

Key Responsibilities

eCommerce & Amazon Leadership

·        Lead the Amazon business, including strategy, sales growth, content, merchandising, advertising, and operations

·        Develop and execute short- and long-term growth plans

·        Drive improvements in traffic, conversion, ratings and reviews, and overall marketplace performance

·        Ensure product listings, content, and brand presentation are accurate, optimized, and compliant

Channel & Business Management

·        Oversee day-to-day performance across Amazon and support iHerb and Shopify channels

·        Monitor key metrics including sales, margin, advertising efficiency, and inventory health

·        Manage account health, compliance, and operational performance

Team & Partner Leadership

·        Lead and manage internal and external specialist resources supporting the Amazon platform

·        Establish clear priorities, workflows, and accountability

·        Build scalable processes and capabilities to support continued growth

Cross-Functional Collaboration

·        Partner with Sales & Marketing, Supply Chain, Finance, and Operations to align strategy and execution

·        Support forecasting, promotions, and inventory planning

·        Collaborate with brand and creative teams to enhance digital shelf presence

Analytics & Reporting

·        Define and track key performance indicators across eCommerce channels

·        Deliver performance insights and recommendations to leadership

·        Use data to identify opportunities, risks, and areas for optimization

Qualifications

·        Bachelor’s degree in Business, Marketing, eCommerce, or related field preferred

·        Minimum of 5 years of experience in eCommerce, digital commerce, or marketplace management

·        Minimum of 3 years of leadership experience in eCommerce strategy or related functions

·        Significant hands-on experience managing Amazon is required

·        Experience with iHerb, Shopify, or similar platforms is preferred

·        Experience in consumer packaged goods, health, wellness, or supplements is preferred

Skills & Expertise

·        Deep knowledge of Amazon marketplace operations and eCommerce best practices

·        Proven ability to drive revenue growth while managing profitability and brand standards

·        Strong analytical and financial skills, including forecasting and performance analysis

·        Experience with eCommerce advertising and digital shelf optimization

·        Strong leadership, communication, and project management capabilities

·        Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience with Amazon Vendor Central, Seller Central, and Amazon advertising platforms.
• Experience with iHerb and/or health-and-wellness-focused ecommerce retailers a plus.
• Experience supporting a Shopify direct-to-consumer business.
• Experience expanding into additional major ecommerce platforms.
• Familiarity with dietary supplements or other regulated consumer product categories.

Position Summary

Must have firearms knowledge or experience.

The E-Commerce Specialist supports Canik USA’s online sales operations by managing daily e-commerce activities, maintaining platform accuracy, analyzing performance data, and supporting initiatives that enhance the customer experience. This role works cross-functionally with Marketing, Sales, IT, and Operations to ensure a compliant, high-performing online storefront aligned with company and ISO requirements.

Key Responsibilities

E-Commerce Operations

· Support the day-to-day operations of the company’s e-commerce platform

· Execute the established e-commerce strategies to drive online sales growth and customer engagement

· Create and maintain product listings, pricing, promotions, images, content accuracy, and compliance

· Monitor website performance, user behavior, traffic, and sales data to identify trends and improvement opportunities

· Prepare regular reports on e-commerce performance, including sales, conversion rates, traffic, and customer behavior

· Monitor the end-to-end customer journey to identify usability issues, technical bugs, and conversion friction

· Assist with testing, QA, and validation of site releases, features, integrations, and promotions to ensure a seamless customer experience

· Optimize on-site navigation, category structure, merchandising, and conversion performance through CRO and A/B testing initiatives

· Support relationships with third-party vendors, platforms, and service providers to troubleshoot issues, implement enhancements, and improve platform performance

· Collaborate with Marketing, Sales, and IT teams to optimize the online shopping experience

· Support research projects as required

· Participate in domestic and foreign travel as necessary

· Attend trade shows, industry events, and meetings as required

· Protect organizational value by maintaining confidentiality of sensitive information

· Support and adhere to all ISO standards applicable to the Company

· Perform other duties as assigned

· Evaluate and support new ecommerce tools and technologies that drive growth, increase operational efficiency, and improve existing programs/processes

Required Qualifications

· Bachelor’s degree in Business, Marketing, E-Commerce, or a related field, or equivalent experience

· 2+ years of experience supporting e-commerce platforms or online sales operations

· Basic knowledge of digital marketing, SEO, CRO, or online merchandising

· Experience with ecommerce platforms like Magento, Shopify, Salesforce Commerce Cloud, or similar. Shopify experience preferred.

· Strong analytical skills with experience reviewing sales, traffic, and website performance data

· Experience working with cross-functional teams

· Strong organizational skills and attention to detail

· Ability to handle confidential and sensitive information responsibly

· Working knowledge of HTML/CSS or other web markup languages preferred

· Experience testing and validating website features, releases, and integrations

· Proven ability to troubleshoot common ecommerce issues, including checkout flows, promotions, product visibility, and site performance

· Experience configuring and QA’ing promotions, discounts, bundles, and coupon logic

· Strong written and verbal communication skills

· Ability to manage multiple priorities and deadlines

· Self-motivated and capable of working independently to meet goals and targets

· Strong critical thinking and problem-solving skills

eCommerce Design Specialist

$45.00 - $55.00 per hour

Monday – Friday 8:00 am – 5:00 pm

Columbus, Ohio, Hybrid

6 Month Contract

Why You’ll Love This Job:

• Hybrid schedule
• Equipment for the job needs

Dawson has partnered with a Columbus-based corporation to assist in finding an eCommerce Design Specialist. The eCommerce Designer will report to the eCommerce Experience Lead within the agency and is responsible for creating visually compelling and user-centric digital assets that support brand initiatives across retail and direct-to-consumer eCommerce channels. This role combines creative design expertise with a strong understanding of eCommerce channel best practices to deliver engaging experiences that reduce friction and drive business results.

What You’ll Do:

Visual Design – eCommerce Focus:

• Translate client needs and branding strategies into design strategies.
• Create concepts, artwork, and layouts for digital projects based on creative briefs and client meetings
• Collaborate closely with cross-functional partners (Writers, Project Manager, Content Strategists) and creative studio teams to produce on-brand and eye-catching campaign tactics
• Select colors, fonts, photographs, illustration, and other design elements to meet creative objectives
• Work within brand guidelines to create layouts that reinforce a brand’s style or voice through its visual touchpoints and ensuring consistency in designs and content across all of the brands digital platforms
• Clearly present design ideas and concepts for campaigns and projects

eCommerce Subject Matter Expert:

• Experience designing Product Detail Pages, A+ Content/Enhanced Content, and Brand Stores
• Ability to effectively design within specific retailer guidelines and best practices
• Proven ability to create designs for eCommerce that compel and convert
• Stay current on eCommerce design trends, tools, and technologies to continuously improve creative output

What We’re Looking For:

• Bachelor's degree preferred in Digital Design, Graphic Design, Multimedia Design or a related field
• 5+ years of professional digital design experience, advanced understanding of design and visual principles
• Demonstrated portfolio showing creative, design and software skills, and experience with eCommerce PDP’s, A+ Content/Enhanced Content and Brand Stores.
• Knowledge of design software programs, such as Figma, AEM, and Adobe Creative Suite Applications
• A team player with exceptional organizational and technical skills
• Proven ability to prioritize and manage work in a fast-paced environment that may also have complex demands, including multiple projects with dependencies on other teams.
• Ability to handle multiple projects with short deadlines.
• Ability to prioritize tasks, communicate progress and meet deadlines.

The Ecommerce Manager is responsible for executing Hard Rock’s online retail strategy and supporting the growth of Rock Shop Online. This role partners closely with technology, merchandising, planning, creative, marketing, and logistics teams to optimize the online shopping experience, drive revenue, and deliver best‑in‑class ecommerce operations.

Working directly with the Director of Ecommerce, this position oversees day‑to‑day site management, merchandising execution, product optimization, email and social campaign coordination, analytics reporting, and cross‑functional project leadership. The Ecommerce Manager ensures the online assortment is cohesive, discoverable, and fully supported from an inventory and operational standpoint while championing insights that improve performance.

RESPONSIBILITIES

Site & Merchandising Management

• Own day‑to‑day Rock Shop Online operations including site updates, merchandising, navigation, product uploads, QA, and ongoing site audits.
• Ensure product detail pages, categorization, and onsite search are optimized for discoverability and conversion.
• Manage general product management tasks including pricing, descriptions, attributes, and image accuracy.

Project & Workflow Ownership

• Proactively manage timelines, priorities, and cross‑functional workflows to keep projects on track and ensure timely decision‑making.
• Coordinate with Creative, Buying/Product, and Logistics teams to plan, build, and launch activation emails and onsite assets, ensuring deadlines and approvals are met.
• Lead calendar planning and cross‑functional communication for ecommerce initiatives.

Performance & Optimization

• Define, track, and share key ecommerce metrics and KPIs to identify opportunities and educate internal teams.
• Analyze customer behavior, market trends, and competitive insights to drive improvements in user experience, conversion, and revenue.
• Identify site experience enhancements and conversion‑rate optimization opportunities grounded in data.
• Maintain and apply SEO best practices across the site to ensure high visibility and organic traffic growth.

Cross‑Functional Collaboration

• Partner closely with creative, marketing, merchandising, and retail teams to deliver a refined and cohesive online shopping experience.
• Ensure the online assortment aligns with brand and product strategies across retail channels.
• Collaborate with logistics and planning to monitor inventory, forecast needs, and support operational execution.

Content & Brand Stewardship

• Oversee copywriting for product pages, campaigns, and promotional assets.
• Review and approve creative assets to ensure accuracy, brand consistency, and performance readiness.
• Manage relationships with third‑party vendors and platform partners as needed.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

QUALIFICATIONS

REQUIREMENTS

• Minimum of 5 years in eCommerce/eRetail
• Demonstrated hands-on execution and problem-solving capabilities with ability to work to tight deadlines
• Demonstrated success in defining, implementing and advocating effective ecommerce processes, methods and tools
• Strong understanding of e-commerce best practices and experience/technology trends
• Solid experience Salesforce Commerce Cloud, Shopify
• Solid experience with project planning and data analysis
• Expertise in Google Analytics and SEO
• Experience in paid marketing

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
• Proven track record of making high quality decisions and the ability to make complex decisions.
• Applicable standard of education is required.

SKILLS

• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively present information across business entities and to leadership
• A “can do” mentality – demonstrating a real passion for making things happen and for achieving stretch targets
• Strong working knowledge of mobile and social

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

COMPANY: Bombshell Sportswear 

ROLE: Sr. Ecommerce Coordinator 

REPORTS TO: Director of Ecommerce 

Position Summary:

We are hiring a full time Sr. Ecommerce Coordinator who will assist the Director of Ecommerce in day to day operations of the website. Your role will include; catalog management, website maintenance, and general reporting. You must have apparel experience and a knowledge of Shopify. You will be working with a highly experienced and awesome team in a fast paced environment who will challenge and inspire you to be your best. This role also requires experience working remotely and comfortable working with a smaller team.

Key Responsibilities: 

• Will be responsible for maintaining site catalogs, collections, and basic backend functions for product launches and overall product lifecycles. 
• Write long form product descriptions for website and META ads.
• Will assist the Director of Ecommerce and Marketing team to execute successful campaigns by streamlining communication, organizing timelines, and ensuring deliverables are handed off completed and on time. 
• Will be essential in maintaining and updating content across site and mobile app - refreshing content on a regular basis.
• This role will require you to deliver basic weekly, monthly, quarterly, and yearly ecommerce reports. Some ad-hoc operations and marketing reports will also be required.
• Assist the Director of Ecommerce and Director of Operations to ensure inventory levels align with marketing and merchandising strategies.
• Collaborate with design and production teams on the delivery of correct product information for frontend customer visibility.
• Identify key areas of opportunity for website and mobile app user experiences.
• Regularly QA the website and mobile app for inconsistencies, error messages, and broken links, et al. 
• Will help manage Bombshell Sportswear’s omni-channel presence in 3rd party market places. META + TikTok Shop catalog management is a plus!

Qualifications

• Bachelor’s degree preferred
• 3+ years of Shopify experience is a MUST, Shopify Plus preferred
• 2+ years of Klaviyo experience or other CRM platform 
• Knowledge of Shopify and Google Suite reporting
• General understanding of loyalty programs; i.e. Yotpo, Loyalty Lion, Rivo
• Strong attention to detail
• Excellent communication skills (written and verbal)
• Must be extremely organized

Required Skills

• Shopify and/or Shopify Plus (no exceptions)
• Must be available every Friday morning for launches 
• Copywriting skills for product descriptions and other occasional marketing needs
• Analytical reporting skills - Excel and/or Google Sheets knowledge is a must
• Must work well both autonomously and collaboratively
• Deadline-driven and strong time management skills
• A strong sense of urgency and ability to react quickly to pivot in fast paced environment
• Ability to work under pressure in an environment of constant change
• Ability to work with minimal supervision
• Strives to help and support the team wherever it is needed, seeking to fill the gap
• Takes ownership and initiative to drive projects through completion
• Graphic design experience is a plus; Photoshop, Figma, Illustrator, or InDesign

Ideal candidate

Our ideal candidate will have a dedicated understanding of the brand’s vision, marketing, and ecommerce business goals. Copywriting is required in this role - let your creative flag fly! This position is for someone with a sharp eye for detail and great organizational skills. The qualified candidate must be able to multitask, stay organized, be adaptable, and possess a sense of urgency in an ever changing industry. The success of this role will rely on your eagerness to learn, attention to detail, accountability, reliability, ability to ask questions, and the willingness to take initiative. This role offers the opportunity for growth within the company, therefore meeting the above requirements is a MUST!

Benefits & Perks

• Paid Holidays
• Personal Time Off
• Sick days
• Insurance (Medical, dental, vision)
• 401K. Eligible after 1st year
• Associate discount off merchandise online
• Opportunities for professional development and advancement
• Pay range is 80k-90k depending on experience

Company Description

Greenwich St. Jewelers is an award-winning jewelry boutique located in the heart of Tribeca, NY with a personally curated selection of fine jewelry and unique engagement rings and wedding bands. We are experts in custom jewelry and jewelry repair/restoration with a full service jewelry shop on premises.

As a family business business celebrating our 50th year in the industry, we lead with our heads and our hearts. Our greatest joy is the feeling of unearthing something unexpectedly delightful for our customer. We believe jewelry isn't just something you own, it is something that becomes part of who you are. We're so proud to help our clients discover their new favorite part of themselves.

Role Description

We are seeking a detail-oriented Ecommerce & Inventory Coordinator to own product setup, inventory workflows, and Email and SMS briefing execution across Greenwich St. Jewelers’ Shopify Plus ecosystem. This role ensures accuracy, consistency, and visual excellence across PDPs, collection pages, site merchandising, and lifecycle marketing initiatives.

The ideal candidate brings strong operational rigor, advanced Shopify Plus fluency, and hands-on experience supporting Email and SMS programs in a luxury e-commerce environment. 

This is an on-site role requiring 5 days per week in our New York City office.

Core Responsibilities

Site Inventory Listings

• Receive newly entered inventory from the Inventory Associate to commence website processing, including:
• Sorting and maintaining inventory in designated GST locations according to status
• Reporting any additional main photo needs to Vendor or Inventory Associate
• Writing and formatting long-form web descriptions optimized for SEO and UX
• Listing all product details per GST guidelines in bullet format
• Ensuring all online assets are complete and set live in Shopify within two weeks of receipt, notifying sales floor managers for merchandising within the same timeframe
• Creating variants and setting evergreen status as needed once product is live on Shopify

Site Maintenance

• Create, merchandise, and maintain all collection pages, including monthly audits of designer and Top Nav collections for accuracy and relevance
• Conduct weekly site and merchandising audits to ensure PDPs have complete web descriptions, product details, imagery, and supporting assets
• Update photos for alternate metals as needed

Site Strategy & Experience

• Own upload, strategy, and briefing for all site assets, working with the Graphic Designer, Ecommerce & Marketing Director, and Developers (if needed) to ensure assets are on-brand and optimized for mobile and desktop
• Leverage data and Shopify knowledge to translate strategic direction from the Ecommerce & Marketing Director into high-impact site experiences for key moments (Holiday, Sale, Collaborations, etc.)
• Own weekly and monthly site performance and merchandising reporting, providing thoughtful analysis and actionable recommendations
• Ensure press and promotional mentions are reflected on-site via appropriate badges and merchandising

Third-Party Management

• Create, assign, and follow up on all developer tickets covering new feature requests, visual issues, promotions, site updates, new themes, and ongoing enhancements
• Attend all Digital Agency meetings with the Ecommerce & Marketing Director, leveraging time to address high-priority initiatives and outstanding requests
• Execute all agency-recommended site updates with Ecommerce & Marketing Director approval
• Monitor digital project execution to ensure initiatives progress according to timelines and roadmap
• Own site updates required to support SEO and Paid Media initiatives, including collection creation, merchandising, and providing linking destinations
• Coordinate cross-agency communication and initiatives to ensure alignment and timely execution
• Provide linking direction, create collection pages, and optimize merchandising for Email Marketing
• Add new vendors to Shopify as needed

Email & SMS Responsibilities

• Own monthly briefing process, including copy, image selection, segmentation, send times, and template direction for Email Campaigns, Flows, and SMS
• Own reporting and data analytics for Email Campaigns, Flows, and SMS

Photography Responsibilities

• Assess styled and on-model shot needs for upcoming site and email assets and submit requests to the Social Media Coordinator
• Add SKUs with missing imagery to the shot list weekly
• Pull product and organize trays by designer ahead of shoots
• Return jewelry to the appropriate display, tray, or bin post-shoot
• Receive web-ready alt-view folders once complete
• Upload new imagery to PDPs and adjust image order so model alt views appear first

Qualifications & Skill Summary

• At least 3 years of professional, non-internship experience required
• Advanced Shopify Plus experience across product uploads, variants, collections, merchandising, and PDP optimization
• Strong understanding of e-commerce merchandising and UX best practices
• Proven experience managing inventory workflows via Shopify Plus and Luxe
• Hands-on experience briefing and supporting Email and SMS campaigns and flows
• Advanced Klaviyo experience across segmentation, scheduling, and reporting
• Strong analytical and reporting skills across site performance, Email, and SMS
• Working knowledge of SEO best practices for e-commerce content and structure
• Experience collaborating with developers, agencies, and cross-functional teams
• Strong project management skills across multiple priorities and deadlines

Programs & Platforms

• Advanced Shopify Plus - Required
• Advanced Klaviyo - Required
• Microsoft Office
• Luxe (retail inventory platform)
• Google Workspace
• Project management platforms: Asana, Basecamp
• Google Analytics, Shopify Analytics, Klaviyo Analytics, Microsoft Clarity
• Adobe Photoshop

Benefits

• Annual Salary $70,000-$80,000
• 15 paid vacation days and 5 sick/personal days per year
• Medical/Dental/Vision for employee
• Flex Spending Account
• Commuter Spending Account
• 401k with matching (eligible after 1 year of employment)
• Employee Discounts for Self Purchases

Greenwich St. Jewelers is an Equal Opportunity Employer. We are a company that employs a diverse group of people from many cultures and gender expressions. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Outcast is a fast-growing global fashion brand where ecommerce sits at the centre of how we connect with our customers. We’re looking for an E-Commerce Content & Merchandising Manager to own the onsite content and merchandising experience across our global ecommerce websites.

Reporting to the Director of Ecommerce & Technology, this hands-on role balances brand storytelling with commercial performance, shaping how customers discover, engage with, and shop Outcast online.

Key Responsibilities

• Own and execute onsite merchandising across all global sites

• Optimise product discovery to drive conversion, engagement, and AOV

• Manage homepage hierarchy, category curation, and product prioritisation

• Deliver onsite execution for campaigns, drops, and cultural moments

• Partner with Creative, Marketing, Ecommerce, and Technology teams

• Analyse performance, lead A/B testing, and turn insights into action

• Lead and develop one direct report

Skills & Experience

• 6–8 years’ experience in ecommerce merchandising or digital commerce

• Fashion or apparel ecommerce experience (essential)

• Hands-on experience with Searchspring or similar tools (essential)

• Experience with Shopify or similar platforms

• Strong commercial and analytical mindset

Why Join Outcast

Join a fast-moving, global fashion brand where you’ll have real ownership and influence. This role offers the opportunity to shape the digital shopping experience at scale and play a key role in Outcast’s next phase of growth.