Sales Jobs in Wheaton, MD
80 positions found — Page 3
Summary
Manganaro Building Group, LLC is looking for a Project Manager- Masonry to join our Beltsville, MD team. If you have extensive experience developing, overseeing and completing projects, Manganaro has a place for you!
About Manganaro:
Manganaro is a growing company performing construction services from Southeastern and Mid-Atlantic states to New England. With over 60 years of experience in drywall, masonry, concrete/masonry restoration, Divisions 8 & 10, structural strengthening and building envelope restoration.
Come join the team!
Benefits and Perks:
- Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
- Employee Stock Ownership Plan
- Flexible work hour schedule
- Company supported charitable events
- Eligible for all benefits 1st of the month after hire.
- Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
- Competitive compensation
- Company Supplied Merch
- Life insurance
- Referral program
- Casual Dress Code
- Dental and vision plans.
- 401(k) plan with generous match!
- Company-paid life, AD&D and long-term disability insurance!
- Company social outings
Primary Responsibilities:
Project Management
- Develop accurate budgets by utilizing historical data from previous projects
- Periodically visit all pending and active projects to ensure correct field methods and total knowledge of the project.
- Possess knowledge of local material, labor and equipment costs
- Oversee and track all labor on each project, whether from outside subcontracts or from internal labor sources.
- Provide predetermined deliverables in a timely manner including verification of all completed work.
- Manage and develop team members to ensure proper growth within the organization.
- Represent Manganaro in all aspects, especially in relation to standard site operations.
- Maintain client relationship at the project level.
Training and Growth:
- Solid, reputable, growing company in multiple markets (potential for career/professional growth).
- Training, development and networking activities.
- Performance rewards (increases, bonus opportunity, etc.)
Education and Experience:
- B.S. Degree in civil engineering, construction management, architecture, finance, or accounting is preferred.
- 3+ years of experience in Project Management with substantial estimating background (2+ years as assistant estimator)
- MBA is a Plus
Success Factors:
- Experience in marketing, sales, or client development and relations
- Experience working for a commercial masonry subcontractor or a GC
- Demonstrated ability to produce in a high-pressure environment
- Demonstrated ability to meet/exceed goals with minimal supervision
- Self-motivated
- Commitment to personal and professional standards of excellence
- Position requires working in our office or at a job site
This position requires a criminal background check and signing a Confidentiality, Non-Disclosure, and Non-Solicitation Agreement (this is NOT a non-compete).
Manganaro Building Group, LLC is looking for a Project Manager- DFH (Doors, Frames, & Hardware) to join our team at our Beltsville, MD office. If you have extensive experience developing and completing projects while having a deep understanding of doors and the accompanying hardware, Manganaro has a place for you!
Why Manganaro?
We are an award winning company that truly values the highest quality of service in the industry. Our success is built on our core values, as well as our commitments to our clients and our employees, and has been for over 60 years. This position includes ample room for upward mobility and will provide the opportunity for the properly motivated individual to advance into a senior leadership role.
Benefits and Perks:
- Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
- Flexible work hour schedule
- Company supported charitable events
- Eligible for all benefits 1st of the month after hire.
- Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
- Competitive compensation
- Life insurance Dental and vision plans.
- 401(k) plan with generous match!
- Company-paid life, AD&D and long-term disability insurance!
- Company social outings
- Free daily breakfast
- Early leave Fridays
- Employee Stock Ownership Plan
Primary Responsibilities:
- Possess extreme familiarity with several different door vendors
- Detail all projects, including the creation of price, identification of mistakes or errors in design and specification, and the communication with customers as needed
- Estimates the amount of materials needed for construction projects according to company policy and local building code
- Assists customers by reviewing existing conditions for door deficiencies and creates corrective action plan for remediation of code issues.
- Assists operations as needed with estimating and pricing commercial doors, frames, and hardware
- Handle all Commercial Door, Frame, and Hardware take-offs.
- Provides assistance to sales team and customer by providing knowledge and expertise during the estimating and buy-out phases of projects
- Assist and lead team with blueprint reading, specification interpretation and construction procedures
- Review actual used vs. estimated for materials on completion of each project
Secondary Responsibilities:
- Assist operations teams with order verification and writing as a “second set of eyes” when schedule allows
- Assist operations teams with review of revised project documents / changes when schedule allows
Education and Experience:
- B.S. Degree in civil engineering, construction management, architecture, finance, or accounting is preferred
- 7+ years of experience specializing in the Door, Frames, and Hardware Field
Success Factors:
- High level of organization skills.
- Demonstrated ability in meeting or exceeding goals with minimal direct supervision
- Self-motivated with demonstrated ability to produce timely and accurate results
- Commitment to personal and professional standards of excellence
This position requires a criminal background check and signing a Confidentiality, Non-Disclosure, and Non-Solicitation Agreement
Summary
Acts with the Chairman and Operations Managers in a marketing management capacity to market and develop new customers as a means to enter, maintain and grow in the marketplace.
About Manganaro
Manganaro Building Group, LLC is looking for a Business Development- DFH to join our Beltsville, MD team. Manganaro is a growing company performing construction services from Southeastern and Mid-Atlantic states to New England. Manganaro has nearly 65 years of experience in drywall, masonry, concrete/masonry restoration, structural strengthening and building envelope restoration, doors/frames/hardware (Div 8) and specialties (Div 10).
Benefits and Perks:
- Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
- Employee Stock Ownership Plan
- Flexible work hour schedule
- Company supported charitable events
- Eligible for all benefits 1st of the month after hire.
- Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
- Competitive compensation
- Company Supplied Merch
- Life insurance
- Referral program
- Casual Dress Code
- Dental and vision plans.
- 401(k) plan with generous match!
- Company-paid life, AD&D and long-term disability insurance!
- Company social outings
PRIMARY RESPONSIBILITIES:
· Responsible for the creation and implementation of the marketing plan.
· Calls on assigned accounts to develop an understanding of their needs regarding the products Manganaro sells.
· Interacts with the Chairman and Construction Executive creating budgets and bids for assigned accounts.
· Works in coordination with the Operational Manager and other BD personnel to sell projects bid.
· Acts as the local liaison between Manganaro and the customers.
· Develops the marketing budget and its distribution accordingly.
· Maintains and updates the Cosential sales reports for the region.
· Performs other duties as assigned.
Training and Growth:
- Solid, reputable, growing company in multiple markets (potential for career/professional growth).
- Training, development and networking activities.
- Performance rewards (increases, bonus opportunity, etc.)
QUALIFICATIONS:
Education: High School degree
Specific Skills:
· Highly effective oral communicator.
Ability to represent the company effectively.
· Effective at presentations and proposal preparation.
· Effective at developing and maintaining customer relationships.
· Specific knowledge of Manganaro product lines as well as overall
· knowledge of the construction industry.
Experience:
3 years in sales, marketing, customer service and or related field.
NOTE: This position requires a satisfactory background check, as well as a non-disclosure agreement.
Time Type:
Full timeRemote Type:
Job Family Group:
Market OperationsJob Description Summary:
The primary purpose of this position is to assist with the daily management of the operations delivery staff.Schedule - Tuesday through Friday (Must be Flexible )
Salary Range - $54,600 - $74,025
Annual Bonus Target 10%
Job Description:
Job Responsibilities:
Effectively aide in managing the delivery operations team.
- Monitor delivery fleet using MobileCast and/or Roadnet.
- Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.
- Maintain driver’s attendance records, sick days, vacation, etc.
- Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.
- Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices
- Payroll oversight including attendance records and paid time off
Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.
Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.
Interface with customers solving discrepancies, problems and creating a cohesive relationship
Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.
Administration of worker’s compensation, incentive and safety programs.
Responsibly handle beverage alcohol product.
Other duties, as assigned by the jobholder’s supervisor, may also be required.
Minimum Qualifications:
- Bachelor’s degree in related field and/or equivalent training and work experience
- Minimum of 3 years’ experience in related area
- Proficient PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Analytic and Reporting skills
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
Preferred Qualifications:
- Maintain a valid CDL license
Physical Requirements:
- While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
- Occasionally carry & lift up to 65 pounds
- Occasionally reach overhead, squat and bend
- Frequently walk and stand for extended periods of time
Competencies:
- May help coordinate the work of junior members of the team.
- Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
The annual salary range for this position is $54,600 - $74,025 with an Annual Bonus Target of 10%.
This position is eligible for health care benefits, life insurance, time off benefits, and participation in the Company’s 401(k) plan.
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.
Time Type:
Full timeRemote Type:
Job Family Group:
Market OperationsJob Description Summary:
The Manager, Operations ensures that warehouse and delivery functions are carried out in an efficient and safe manner and that all warehouse and delivery employees do their assignments to the best of their abilities. In some markets this may be managing all warehouse and delivery operations in one large location, while in other markets this could be managing multiple cross dock locations’ warehouse and delivery operations.Pay Range: $96,600 to $131,000 plus 20% annual bonus
Schedule: Monday - Friday 7 am to 5 pm (MUST BE FLEXIBLE WITH HOURS)
Job Description:
Job Responsibilities:
Cross functionally interact with sales, ops, and customers.
- Assist with the reconciliation of driver over and shorts, inventory, and cash.
- Provide any requested reports to management.
- Provide supervision, direction and discipline for union and non-union warehouse and delivery employees according to their specific assignments.
Continually analyze and review warehouse and delivery work flow to identify possible inefficiencies and provide solutions to enhance the operations.
- Review and analyze current warehouse and delivery technologies to locate and implement additional efficiencies and cost savings.
Provide supervision, direction and discipline for union and non-union warehouse and delivery employees according to their specific assignments.
Manage the operations of multiple cross dock facilities in a market.
Responsibly handle beverage alcohol product.
Other duties, as assigned by the jobholder’s supervisor, may also be required.
Minimum Qualifications:
- Bachelor’s degree in related field and/or equivalent training and work experience
- Minimum of 5 years’ of experience in related area and some experience in a supervisory role
- Proficient PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Analytic and Reporting skills
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
Physical Requirements:
- While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
- Occasionally carry & lift up to 65 pounds
- Occasionally reach overhead, squat and bend
- Occasionally walk and stand for extended periods of time
Competencies:
- May help coordinate the work of junior members of the team.
- Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
$96,600 - $165,375
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.
Time Type:
Full timeRemote Type:
Job Family Group:
Market OperationsJob Description Summary:
Position Summary:The Routing Coordinator is responsible for administration tasks in the routing department and optimizing delivery routes.
Schedule: Monday-Thursday 11 am-9 pm
Pay: $22.00 hr to $31.00hr with potential OT
**Roadnet/Omnitracs experience is a must, along with SAP **
Job Description:
Job Responsibilities:
- Designs and manage the daily delivery workflow utilizing specialized software applications.
- Optimize delivery routes to maximize stops and case numbers.
- Manage and reorganize re-ships as needed.
- Report any issues with the software to management and liaise with its technical support department. This includes updating data, geo-coding maps, and maintaining the account master for new accounts.
- Schedule specific delivery times for store deliveries and backhauls.
- Analyze and adjust delivery routes to enhance efficiency, considering customer and sales expectations.
- Choose trips to download into the warehouse picking and shipping systems, adhering to daily delivery priorities.
- Share relevant information with drivers, customers, and sales personnel via email reports.
- Print and distribute daily dispatch sheets and manifests to drivers and management.
- Develop and implement delivery schedules to ensure sufficient staffing coverage.
- Other duties, as assigned by the jobholder’s supervisor, may also be required.
Minimum Qualifications:
- Minimum of 1 year experience in Supply Chain Operations
- Excellent customer service skills
- Basic PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
Preferred Qualifications:
- Minimum of 2 year experience in a delivery/routing role
- Bachelor’s degree in related field and/or equivalent training and work experience
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
Pay: $22-31 hourly rate
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us?
What we offer:
* Competitive wages; $ 17.50 per hour
* Growth opportunities abound - We promote from within
* Paid travel with overnight stays
* No prior experience is required as we provide training and team support to help you succeed
* Additional hours may be available upon request
* We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
* Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
* You're 18 years or older
* Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
* Have reliable transportation to and from work location
* Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
* Interested in traveling within and outside of your home state, with overnight hotel stays
* Are a motivated self-starter with a strong bias for action and results
* Work independently, but also possess successful team building skills
* Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
About Us
Who we are:
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Job Description
Associate Benefits:
- Career pathing
- Work-life balance
- Training
- Paid time off
- Pet Insurance
- Tuition Reimbursement
- Employee Discount
- Employee Assistance Program (EAP)
- Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
- Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.
Your Role At Tumi
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities
Performance to Goals:
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership And Initiative
- Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
- Take pride in work and strive for excellence.
- Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development
- Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
- Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication And Relationship Building
- Exercise strong written and verbal skills.
- Adapt communication skills upwards, laterally and to their team.
- Demonstrate ethical conduct when completing job duties.
- Promote the organization’s business goals and adapt flexibly to change.
- Ability to remain calm and deescalate situations.
- Collaborate effectively with team.
Compliance
- Manage personal timecards to ensure payroll accuracy.
- Maintain Tumi University Training.
- Adhere to all company policies and procedures.
Visual Merchandising/Client Experience
- Ensure the store follows the visual guidelines and directives.
- Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
- Ensure a consistent superior client experience.
Qualifications
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
About The Team
Why you'll love working here:
At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.
What We Value
- INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
- PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
- DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.
Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
Job Requisition: 336618
Address: USA-MD-Bethesda-10400 Old Georgetown Rd
Store Code: GF - Store Admin (2501214)
Who is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Maryland, Virginia and Delaware.
Giant's mission is beyond stocking groceries on shelves, we strive to be the most trusted and loved local food retailer in our community.
PRIMARY PURPOSE
Our bagger/parcel pick-up staffers are the bread and butter of our store - pun intended. They're the people we thank for maintaining our stores. Not only do they help bag groceries but they price check and load and collect carts. They also greet and assist customers when they have a spare moment. This is just a general overview of their job duties. You may be asked to assist in other ways too, depending on the needs of your store.
Salary range is between $17.65 - $17.65 Hrly
Why work at Giant? At Giant, we love what we do, and make it easy for you to love it, too! Every day, we build on our over 80-year legacy of innovation, quality, and value and hard work to keep our top spot in the market and with our customers. The most important part of that? Our people.
Giant's thousands of associates in our stores, distribution centers and corporate headquarters have one thing in common: the opportunity to advance their career. We proudly hire and promote from our own ranks, offering opportunities to learn and advance, take trainings and earn degrees, serve our communities, receive recognition for their work and have a career, not just a job.
We proudly host Business Resource Groups (BRGs) - six voluntary employee-led groups that help build community and are aligned with our mission, values, goals, business practices and objectives. The BRGs programming is designed to support their members and our associates through social activity, volunteering and professional development opportunities.
Our mission is to provide convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery and beyond. Giant also values being a better neighbor. One way we support our neighbors is by providing donations and charitable efforts to our local partners that support our main charitable causes.
We'd love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor - because, after all, our people truly make us Giant.
Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD).
When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software.
The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day.
The primary role of the Senior Project Manager SaaS Customer Implementations is to lead large-scale, customer-facing SaaS implementation projects from initiation through go-live and stabilization, ensuring successful deployments that deliver measurable value and high customer satisfaction. This role orchestrates complex, multi-workstream projects, manages financials and risks, and partners with customers, internal teams, and third-party vendors for seamless, high-quality implementations.
Responsibilities- Lead end-to-end delivery of complex SaaS implementation projects, including scoping, requirements gathering, configuration, integration, testing, training, and go-live.
- Develop and manage detailed project plans, schedules, resource assignments, risk registers, communication plans, and financial forecasts.
- Oversee multiple enterprise-level customer projects simultaneously, ensuring coordination and organization.
- Ensure all deliverables meet contractual requirements, quality standards, and professional services expectations.
- Serve as the primary point of contact for customers throughout the implementation lifecycle, setting and managing expectations.
- Facilitate customer workshops, requirements sessions, status reviews, and executive updates.
- Proactively identify, track, and resolve risks, issues, and dependencies across workstreams; manage change requests and maintain alignment with scope and budget.
- Maintain strong program management practices, including RAID logs, decision tracking, and governance reporting.
- Collaborate with Product, Technical Services, Consulting, Support, and Training on solution design, integration planning, and testing readiness.
- Own project financials, including budgeting, forecasting, burn rate analysis, and revenue/margin protection.
- Support Sales during pre-sales cycles by contributing to scoping, estimating, deployment approaches, and customer presentations.
- Provide guidance and coaching to junior project managers or coordinators; contribute to standardized implementation methodologies.
- Lead post-implementation reviews, document lessons learned, and drive continuous improvement in delivery processes.
- Champion delivery excellence, customer value realization, and scalable implementation practices.
- Approximately 25% travel to customer sites, Brightree offices, or industry events within the United States.
- Bachelor's degree in Business, Technology, or Healthcare.
- 5+ years of project management experience, with at least 3 years in SaaS customer-facing implementations.
- PMP Certification.
- Demonstrated ability to manage enterprise-scale projects, multiple workstreams, and complex customer environments.
- Strong working knowledge of project accounting, budgeting, forecasting, and resource management.
- Proven success leading cross-functional teams without direct authority.
- Experience with complex integrations, interfaces, infrastructure components, or third-party vendors.
- Excellent communication skills and ability to influence stakeholders at all levels.
- Experience in regulated industries or healthcare environments.
- Demonstrates \"drives collaboration\" by building trust and strong partnerships, fostering open communication and shared accountability.
- Lean Six Sigma Green Belt or Black Belt certifications.
- Experience with SaaS implementations in healthcare, pharmacy, or post-acute care.
- Experience using project tools such as Smartsheet, Jira, MS Project, or similar.
- Experience working in global, matrixed organizations.
- Strong customer orientation and ability to guide customers through change.
- Strategic problem-solving and conflict-resolution skills.
- Ability to simplify complexity and communicate clearly.
- Strong organizational discipline and attention to detail.
- Adaptability in fast-moving SaaS environments.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $112,000 - $143,000
For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills.
Joining us is more than saying \"yes\" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.