Trispoke Managed Services Jobs in Usa

24,404 positions found — Page 2

Customer Service Representative (Office and Administrative Support)
Salary not disclosed
Atlanta 4 days ago
Job Description: We are looking for a friendly and professional Customer Service Representative to join our team.

The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.

Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
Not Specified
French Customer Service Agents
Salary not disclosed
Nashville 2 days ago
Job Title: French Customer Service Agents.

Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Not Specified
French Customer Service Agent
🏢 Axelon Services Corporation
Salary not disclosed
Nashville 2 days ago
Job Title: French Customer Service Agent Location: Nashville, TN Need to speak French Job Responsibilities: Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Not Specified
Room Service Associate
Salary not disclosed

Job Responsibilities

  • Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
  • Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
  • Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
  • Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
  • Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
  • Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
  • Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
  • Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
  • Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
  • Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
  • Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
  • Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy

Position Qualifications

Preferred:

  • High School or Equivalent

Work Environment

  • As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
  • The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.

?

Age of Patients Served

  • All Age Groups

HIPAA Roles‐Based Access to Patient Information

  • None ‐ No access to patient information ‐ Level 0

Required

Preferred

Job Industries

  • Other
Not Specified
Restoration Supervisor - Servpro Water Damage Restoration Services
✦ New
🏢 SERVPRO
$25 - 33
Woodside, NY 16 hours ago
Restoration Supervisor

SERVPRO of Long Island City offers:

  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development

And more!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities
  • Perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
  • Manage assets by protecting and using equipment and materials properly
Position Requirements
  • Valid driver's license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required
Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents

Compensation: $25.00 - $33.00 per hour

Each SERVPRO Franchise is Independently Owned and Operated.

permanent
LTSS Service Care Manager
✦ New
Salary not disclosed
Tampa, FL 16 hours ago

Position Title: LTSS Service Care Manager

Work Location: Polk County, FL; Central Tampa (focus zip codes: 33607, 33614, 33617)

Assignment Duration: 3 Months

Work Schedule: 8:00 AM - 5:00 PM, Monday-Friday

Work Arrangement: Remote (Field-Based with 80% Travel)



Position Summary

Managing a case load for healthcare members with long term care needs.

Geriatric long term care.



Key Responsibilities



  • Managing a case load for healthcare members with long term care needs.




  • Member assessments and notes.




  • Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.




  • Monitor delivery of services and follow-up with members, caregivers, or providers through in person visits and telephonic contact.




  • Authorize and coordinate referral for services.




  • Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.




  • Assist in coordinating the development of informal or voluntary services to integrate into the member care plan.




  • Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services.




  • Assist member with filing and resolving complaints and appeals.





Qualification & Experience



  • Requires a Bachelor's degree and 2 - 4 years of related experience (degree within Healthcare such as Psychology, Sociology, etc.).




  • Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.




  • Valid driver's license required.




  • 2+ years of Care Management experience (field experience is a must).




  • Caseloads of 50, 60, 70 members - bonus if it is geriatric.




  • Long Term Care Medicaid experience.




  • Medicaid / Medicare experience.




  • Need to see experience being able to manage high case load.




  • Fast paced environment regarding new processes and programs.




  • Comfortable connecting with IT or traveling to office/IT space if equipment fails.




  • All documentation must be completed within system within 24 hours.




  • Experience with electronic medical health records.




  • Home Health Experience.





Additional Information



  • Nice to haves: Discharge Planning; Working with TruCare software.




  • Disqualifiers: Not having field experience; Not having previous experience with high caseloads.




  • Performance indicator: Bilingual preferred when applicable.



    Candidate Requirements

    Education/Certification
    Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.

    Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.
    Preferred: n/a

    Licensure
    Required: Valid driver's license
    Preferred: n/a


    • Years of experience required
    • Disqualifiers
    • Best vs. average
    • Performance indicators


    Must haves:

    • 2+ years of Care Management experience (field experience is a must)
    • Caseloads of 50,60,70 members - bonus if it is geriatric
    • Long Term Care Medicaid experience
    • Medicaid / Medicare experience
    • Need to see experience being able to manage high case load
    • Fast paced environment regarding new processes and programs
    • They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
    • All documentation must be within system within 24 hours of completion
    • Experience with electronic medical health records
    • Home Health Experience


    Nice to haves:

    1. Discharge Planning
    2. Working with TruCare which is the software the team uses

    Disqualifiers:


    • Not having field experience
    • Not having previous experience with high caseloads


    Performance indicators: Bilingual always preferred - req will indicate if Bilingual is required via the notes section


    • Top 3 must-have hard skills
    • Level of experience with each
    • Stack-ranked by importance
    • Candidate Review & Selection


    1
    2 years of field case management

    2
    Technology Savy

    3
    Must be able to look at calendar and manage time - ensuring enough time for documentation


Position is offered by a no fee agency.
Not Specified
Psychiatric Services Lead RN HNPS
Salary not disclosed
Lowell, MI 4 days ago


 

Psychiatric Services Lead RN 

We are helping people overcome. Join us.


 


The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.


Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informedperson-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.


Why Join Our Team?



  • Medical, Vision, & Dental Care
  • 403(b) Retirement Plan
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
  • Generous Paid Time Off

What You’ll Do:



  • Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
  • Deliver exceptional customer service to both internal and external stakeholders.
  • Oversee each person’s individualized recovery process by supporting health management and clinical treatment.
  • Document all care, contacts, and services provided within required timeframes.
  • Provide or assist with medical and nursing care across various settings, including community-based environments.
  • Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
  • Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
  • Manage and monitor pharmaceuticals and medical supplies within the program.
  • Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
  • Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:


Monday-Friday: 9AM-5PM


Qualifications:



  • Registered Nurse or Bachelor Science in Nursing
  • State of Michigan RN Licensure
  • Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
  • Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion


Our strength lies in our diversity—empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.



 

 

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

permanent
Store Supervisor – Customer Service Associate (Restaurant)
Salary not disclosed
West Salem, WI 4 days ago
Dunkin'
- West Salem is looking for a full time or part time Store Supervisor for our location in West Salem, WI.

As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems.

The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices.

You will be actively involved in the selection, orientation and training of crew members at Dunkin'
- West Salem.

Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams.

You should love working with people and be a team leader.

This role is full time or part time.

We are hiring immediately, so submit your application today!
permanent
Store Supervisor – Customer Service Associate (Restaurant)
✦ New
Salary not disclosed
Murphy, NC 16 hours ago
Taco Bell
- Murphy is looking for a full time or part time Store Supervisor for our location in Murphy, NC.

As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems.

The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices.

You will be actively involved in the selection, orientation and training of crew members at Taco Bell
- Murphy.

Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams.

You should love working with people and be a team leader.

This role is full time or part time.

We are hiring immediately, so submit your application today!
permanent
Branch Manager - Service and Equipment
✦ New
Salary not disclosed
Spencer, Iowa 16 hours ago
Description:

For almost 100 years, Arnold Motor Supply has been a leading distributor and retailer of automotive replacement parts and accessories with 80 locations across the Midwest. We are recognized as a Top Workplace year after year because we keep it simple – our employees and customers are the most important part of everything we do.


Position Overview


This position manages a division of our company which is primarily focused on selling, servicing, and consulting on automotive equipment. The Branch Manager – Service and Equipment oversees service operations related to collision repair and automotive shop equipment, including paint booth maintenance, equipment repairs, and hoist inspections. This role manages technicians, ensures regulatory compliance, maintains high service quality, and drives service revenue growth while delivering superior customer support to automotive repair and collision shops.


Job Tasks and Responsibilities

  • Ensure clear expectations and accountability for driving assigned areas of branch performance are firmly in place and are actively managed
  • Maximize sales and profit levels for Equipment focused profit/cost center 
  • Manage day-to-day operations of the service team, including scheduling, assigning work orders, and monitoring workflow. 
  • Monitor service department performance metrics, such as efficiency, productivity, and customer satisfaction, and implement strategies for continuous improvement. 
  • Stay updated on industry trends, regulations, and technologies related to automotive service.
  • Recruit, retain and nurture talented individuals. Drive associate engagement and empowerment. Make associate development a priority. Recognize and reward strong performance.
  • Ensure the highest safety standards are followed




Requirements:
  • At least two years as a service/customer care manager in a “service-first” environment
  • Past P & L accountability, preferably with automobile-related equipment background
  • Demonstrated success in developing sales strategies and driving them through a multi-unit, geographically distributed retail/wholesale operation
  • Exceptional relationship-development talents
  • Strong personal philosophy focused on fostering one of our key differentiators – SERVICE! 
  • Ability to provide strong leadership to create a high-performance team through customer focus, open communication, coaching and listening
  • College degree in a related field preferred

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Not Specified
IT Service Delivery Coordinator
✦ New
🏢 nLeague
Salary not disclosed
Atlanta 16 hours ago
Job ID: 65362 Position: IT Service Delivery Systems and Projects Coordinator Client: APS
- IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 3 Duration: 4 Months(Possibility of extension) On Site Purpose: The Atlanta Public School System is seeking the services of an IT Service Delivery Systems and Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.

Summary: Atlanta Public Schools' Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.

The IT Service Delivery Systems and Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.

The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards.

Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.

The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations.

This position will work under the supervision of the IT Service Delivery team.

Scope of Work/Key Responsibilities: Adhere to established standard operating procedures through the following: Maintain exceptional customer service posture at ALL TIMES.

Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team Primary iiQ Management and Training Responsibilities: Manage and administer iiQ system for IT Service Delivery and Student Experience Team Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district Monitor IT Service Delivery and Student Experience Tableau dashboards Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.

Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team
Not Specified
Manager, Sales and Customer Service
✦ New
Salary not disclosed
Albany, NY 7 hours ago

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macys is always on display. They see the store through the customers eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do


  • Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
  • Exceed sales goals by leading Macys initiatives through coaching and recognition, optimizing productivity and efficiency
  • Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
  • Manage selling support, including the stockroom, signing, equipment, and merchandising
  • Support other operational areas such as OMNI, Style, and Asset Protection
  • Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
  • Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
  • Work a flexible retail schedule, including days, evenings, holidays, and weekends
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues

Communication Skills : Consistently clear and effective communicator, writer, and presenter

Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices

Who You Are


  • Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 
  • Candidates with a High School diploma or equivalent are encouraged to apply. 

    • 3-5 years of management experience in retail 

  • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.

    • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
    • May involve reaching above eye level
    • Requires close vision, color vision, depth perception, and focus adjustment

  • Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:


  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

Access the full menu of benefits offerings  here .

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

 

 

This job description is not all-inclusive. Macys, Inc. reserves the right to amend this job description at any time. Macys, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 

 

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .

permanent
Team Lead- Site Services
🏢 Avantor
Salary not disclosed
Summit, NJ 2 days ago
The Opportunity:

In this role, you will report to the Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Summit, NJ

Shift: Monday-Friday 7:30 am -4:00 pm

Hourly Pay Range:

Benefits:

  • Health and Wellness: Medical, Dental, Vision and Wellness programs

  • Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

  • Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

  • Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

  • Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we're looking for

Education:

  • High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is preferred

Experience:

  • 4 years of equivalent experience in customer service, purchasing, or account management.

  • Proven experience in managing associates and leading teams effectively.

  • GMP and GLP training is considered a plus.

  • Proficient in collaboration tools, with preferred experience using Microsoft Teams.

  • Familiar with Information Access systems and ERP platforms.

  • Demonstrates excellent customer service skills and maintains a professional, can-do attitude.

  • Basic understanding of purchasing processes and inventory management principles.

  • Strong commitment to safety, quality, and strict adherence to established protocols, policies, and procedures.

  • Highly adaptable and flexible, with the ability to manage multiple tasks efficiently.

  • Self-motivated and capable of working independently with a proactive, forward-thinking mindset.

  • Skilled in troubleshooting and resolving issues effectively.

  • Strong verbal and written communication skills, with the ability to collaborate across departments and engage with customers.

  • Knowledgeable in applying and administering company policies consistently.

  • Able to make sound business decisions with minimal guidance from management.

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

The Team Lead is responsible for overseeing the day-to-day operations of the onsite Scope of Work (SOW) in alignment with customer requirements at the customer location. This role supports and leads a small team of Avantor on-site personnel, serving as the primary point of contact for the customer. Typically dedicated to one customer and one site location, the Team Lead reports directly to a manager and actively participates in the work performed by the team.

In this role you will:

  • Coordinate and lead team efforts to execute tasks outlined in the SOW based on customer requirements.

  • Coach and motivate team members to meet or exceed performance goals, fostering individual and team development through mentoring.

  • Manage open order status reports, departmental metrics, and maintain SOPs/SOWs.

  • Provide training and serve as a backup for associates to ensure continuity of operations.

  • Perform administrative duties including timecard review, vacation scheduling, and contributing to performance management.

  • Create and maintain documentation such as SOPs, SOWs, SPIs, and KPIs.

  • Deliver customer reporting and conduct data analysis to support operational insights.

  • Act as a liaison between the customer, Avantor Services, and Avantor Sales to ensure alignment and satisfaction.

  • Perform additional duties as assigned to support team and customer success.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$51,500.00 - $83,375.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

Not Specified
Account Director - Front Of House Services
🏢 RRD
Salary not disclosed
New York, NY 6 days ago

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly

Job Description

The Account Director is responsible for ensuring client teams deliver exceptional, “white glove” service and operational excellence. This role provides hands-on leadership, drives continuous improvement, and fosters a culture of accountability and high performance. The Account Director proactively manages client relationships, oversees operations including Front of House services and adapts to evolving client needs and organizational changes.

JOB DUTIES

  • People leadership
    • Directly supervise management, providing mentorship and supporting structured succession planning.
    • Foster a collaborative team environment, emphasizing readiness, accountability, and continuous improvement.
    • Support onboarding and development of new hires, ensuring rapid integration and contribution to service improvements.
    • Execute modifications to organizational design and teams to optimize operational activity and improve client experience.
  • Operations leadership
    • Ensure client teams consistently meet or exceed service level agreements (SLAs) and deliver a premium, “white glove” client experience.
    • Provide operational oversight, ensuring all business processes align with best practices and organizational standards.
    • Champion best practices in service delivery, leveraging technology and systems for operational efficiency.
    • Implement strategies to improve and standardize all aspects of operations.
    • Ensure operational controls and management information and reporting requirements are fulfilled.
    • Oversee Front of House services as part of the overall client experience.
    • Drive operational excellence initiatives, including process improvement, knowledge management, and complaint resolution.
    • Promote a culture of high performance, learning, and quality.
    • Identify and mitigate operational, compliance, and financial risks.
    • Investigate and resolve issues escalated by the client, communicating significant matters to the appropriate leadership.
  • Customer & account leadership
    • Develop and maintain effective client relationships with operational counterparts.
    • Address and escalate client concerns promptly, maintaining a sense of urgency and professionalism.
    • Support upselling and cross-selling of new services, as well as renewal and periodic price adjustment (PPA) processes as required.
    • Maintain appropriate communications channels with clients, the field, and offsite leadership.
  • Financial and Contract Management
    • Ensure operational controls are in place to manage budget and maintain profitability.
    • Lead contract negotiations, renewals, and amendments as required.
    • Develop and execute strategic account plans in alignment with client and organizational goals.
  • Other
    • Partner with functional teams to implement appropriate policies, internal controls, and reporting.
    • Highlight operational, compliance, and financial risk areas.
    • Participate as a key project team member in new business implementation.
    • Follow delegations of authority for operations team.

WORKING CONDITIONS

  • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
  • Work is performed in a professional work environment and/or work from home setting.
  • Business casual and/or professional attire required.



Qualifications

  • Bachelor’s degree or equivalent experience required.
  • 8+ years of leadership in a national or global customer service environment.
  • Proven track record in resolving contract performance issues and building client relationships.
  • Experience managing large teams and multiple service lines, including Front of House operations.
  • At least one year of business development experience.
  • Minimum five years of financial management, with a strong understanding of P&L impact.
  • Excellent client service skills with a service-minded approach; must remain calm and confident in stressful situations.

Additional Information

RRD's current salary for this role is $130,000/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Shift: Monday through Friday, 9am to 5pm

#GOC



#WLNAT



All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.


RRD is an Equal Opportunity Employer, including disability/veterans

Not Specified
Manager Valve Services
$162,000 to $180,000 per year
Minooka, IL 2 days ago

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

 

Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

 

Expected salary range of $162,000 to $180,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Manage and monitor the work activities of the assigned regional valve services organization to ensure a productive workforce that supports all divisional, departmental, Clean Energy Center (CEC) and corporate goals while in accordance with all company policies and local, state, and federal regulations.

 

Primary Duties and Accountabilities

  • Provide guidance and oversight to regional Valve Services group during online and outage activities execution functions through routine performance monitoring, audits, self-assessment, and lessons learned for continuous improvement.
  • Collaborate and interface with CECs to plan, schedule, and execute work activities.
  • Manage and monitor department resources and budgets to ensure optimum performance and equipment reliability.
  • Hire, develop, retain and mentoring of talent required to support the organization.
  • All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Emergency Response duties and/or coverage, Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.)

 

Minimum Qualifications

  • Bachelor's degree with 8 years of related experience OR
  • Current or previous Senior Reactor Operator (SRO) license with 8 years of related experience OR
  • Associate's degree with 10 years of related experience OR
  • High school diploma/GED with 12 years of related experience
  • Supervisory and/or managerial experience
  • Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Preferred Qualifications

  • Experience in nuclear power plant operations
  • Electrical experience within the realm of Motor Operated Valve planning
  • Valve / outage planning experience
  • P6 / scheduling experience
permanent
Patient Service Specialist
✦ New
$18 - 22
Phoenix, AZ 16 hours ago
Patient Service Specialist

Phoenix, AZ

Location: 14001 N 7th Street, Suite A102, Phoenix, AZ, 85022

Position Type: Full Time

Schedule: Monday-Friday

Compensation: $18.00 - $22.00/hour - based on experience

Why Join Us: (benefits for full-time at 32+ hours/week)

  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities
  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications

Qualifications

Minimum Qualifications:

  • High School Diploma or GED required
  • 1 Year of Front Desk Experience

Preferred Qualifications:

  • 1 Year of Medical Office Experience
  • Insurance Verification Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

permanent
Restaurant guest service manager (restaurant assistant manager), $72,000 - $96,500
Salary not disclosed
Kapolei, Hawaii 2 days ago

Are you a Disney enthusiast and even more enthusiastic about food & beverage management? Are you looking for an opportunity to take your restaurant leadership experience into a large Fortune 500 company based in Hawaii. You believe that being a strong leader means more than just managing a team of employees. As a Restaurant Assistant Manager, you will manage and lead the day-to-day restaurant operation with emphasis on cast and guest satisfaction. You will provide leadership, support, motivation and development of your cast members creating a positive environment that encourages ownership and accountability, while providing a quality guest experience. In your role, you will monitor and ensure exceptional service and food quality and presentation. You will also develop and nurture partnerships with resort partners to provide a seamless guest experience. As an Assistant Restaurant Manager, you will meet or exceed financial goals and ensure operational compliance with loss prevention standards and will adhere to State of Hawaii and company food safety standards.This position reports to the Food & Beverage Manager.This position is Full-Time and will be working onsite at our beautiful Aulani resort on Oahu, Hawaii.Proven two years of Restaurant management experience

  • Knowledge of financial aspects of an operation
  • Demonstrated passion of guest service and cast development
  • Proven computer skills
  • Demonstrated knowledge of wine and spirits
  • Proven 2 years of leadership in a AAA four or five diamond rated restaurant
  • Multi-lingual Japanese/English speaking
  • Bachelor's degree or equivalent
  • Our Benefits : Disney offers a rewards package to help you live your best life. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Not Specified
Senior Analyst, Engineering Services
Salary not disclosed
McKinney, Texas 6 days ago

Date Posted:

2026-02-27

Country:

United States of America

Location:

US-TX-MCKINNEY-513WZ ~ 2501 W University Dr ~ WING Z BLDG

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Senior Data Manager identifies all data deliverables made part of a contract and subsequently builds a data track in a Product Data Management (PDM) system. The DM identifies, with help from the Program Office, the appropriate preparers, receive the data within PDM, reviews the data for compliance, solicits and secures appropriate programmatic approval and delivers the information to the customer on time, throughout the lifecycle of the contract.

In addition, DMs are responsible for reviewing sub-tier contractor requirements, building data tracks for supplier submissions, receiving data from various suppliers, and routing for approval and/or incorporation into prime contractor deliverables to the customer as well as securing non-deliverable program work products to be configuration controlled in the PDM system and other related tasking.

This position is in McKinney Texas

What You Will Do

  • Reading contracts for understanding of the deliverables
  • Working in a PDM system to capture, manage, and track data deliverables and/or receivables
  • Coordinating with cross-functional teams to obtain requested data
  • Proofreading data for compliance to the requirement(s)
  • Managing the data deliverable schedule and providing the data to the customer on-time
  • Learning and understanding contractually required markings applied to data
  • Running forecast reports and providing them to the appropriate stakeholders
  • Providing metrics related to on-time deliveries and outstanding dispositions upon request
  • Reviewing and approving sub-tier supplier statements of work for data requirements
  • Supporting program meetings and providing training to program personnel and customers and/or suppliers
  • Handling and protection of Company Intellectual Property (IP) as well as U.S. government IP and classified information

Qualifications you must have

  • Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years prior relevant experience OR a related Associate's degree and 4 years of relevant experience OR in absence of a degree, 6 years of relevant experience
  • Minimum of 2 years' experience related to data management and/or equivalent professional experience
  • Minimum of 2 years' experience in a customer support/service role

Qualifications We Value

  • Knowledge of U.S. government defense contracts
  • Knowledge of U.S. government specifications and instructions such as the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), Data Item Descriptions (DIDs), Department of Defense (DoD) Instruction 5230.24 Distribution Statements on Technical Documents, National Industrial Security Program Operating Manual (NISPOM) (DoD 5220.22-M)
  • Collaborate in a team environment
  • Self-motivated and detail oriented
  • Proven excellent oral and written communication and presentation skills
  • Excellent proofreading skills

What We Offer

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
  • Relocation Eligibility

Learn More & Apply Now!

  • Please consider the following role type definition as you apply for this role.
    • Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Not Specified
Sales Associate – Customer Service
✦ New
Salary not disclosed
Fort Worth, Texas 16 hours ago

Whether youre a born leader, or have earned your stripes through years of experience, you might be just the person were looking forgoal-oriented, team-focused and ready to hit the ground running.

Benefits:

  • 4 day work week!
  • A passionate environment that supports growth.
  • Shift meals provided
  • Excellent Hours
  • Bonus Program
  • Full Health Benefits

As a member of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to provide our guests with an exceptional NEWK's Experience and exceptional product quality. This position also helps to protect the brand by maintaining a sanitary, safe, respectful, efficient and quality work environment while effectively managing operational/product costs.This career opportunity is with a independently owned franchise restaurant.

NEWK'S Associate Managerstreat all people with courtesy and respectful attitude. They are reliable, independent thinkers and good decision-makers. They create a culture of empowerment and fun in caring for our guests while ensuring profitability and operational excellence are maintained. The Associate Manager values training and adheres to the NEWKs training systems.

Associate Manager Job Responsibilities:

  • Provide direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to provide our guests with an exceptional NEWKs Experience and exceptional product quality
  • Help to protect the brand by maintaining a sanitary, safe, respectful, efficient and quality work environment while effectively managing operational/product costs

Apply now online.


REQUIREMENTS
  • Excellent communications, supervisory, and guest service skills
  • Computer literacy; comfortable with Microsoft Office Software
  • Must have a valid drivers license and insurance

Our commitment to quality ingredients and customer service begins with every team member. If youre looking for an exciting career in a passionate environment, youve come to the right place.Our success relies on happy guests and happy team members. Exceptional customer service has been our foundation since day one.

Not Specified
Technology, Service Desk Associate
✦ New
🏢 BTIG
Salary not disclosed
New York, NY 1 day ago

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

   Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

  • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
  • No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

 

Compensation: 

  • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
  • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

 

Disclaimer:   

Not Specified
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