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Business Data Analyst
✦ New
🏢 Optomi
Salary not disclosed
Dallas, TX 1 day ago

Data Business Analyst (Primarily REMOTE)

Optomi, in partnership with a leading data-driven organization, is looking for a Data Business Analyst to join their team. The Data Business Analyst will support the data team by engaging in documentation, requirements gathering, and data analysis. The role involves working closely with business teams to document their needs, create technical requirements, and develop PowerBI dashboards. The analyst will collaborate with the Principal Data Engineer and PM/Scrum Master to ensure seamless communication and updates to business teams. Post-deployment, the analyst will gather feedback to ensure high user adoption.


What the right candidate will enjoy:

  • Engaging in a collaborative, remote-friendly environment.
  • Working with cutting-edge data platforms like Databricks on AWS.
  • The opportunity to influence architectural decisions early in the project lifecycle.


What type of experience does the right candidate have:

  • Proven experience in business analysis and customer service.
  • Strong skills in documentation and requirements gathering.
  • Experience with PowerBI and AWS services, especially Lambda.


What the responsibilities are of the right candidate:

  • Gather and document business needs and technical requirements.
  • Develop and enhance PowerBI dashboards, focusing on visual appeal and accuracy.
  • Partner with data engineers and project managers to deliver updates and gather feedback from business teams.
  • Conduct data analysis and QA testing to ensure dashboard quality and functionality.
Not Specified
Operations Manager
✦ New
Salary not disclosed
New York, NY 1 day ago

Reports to: Founder & CEO

Location: NYC (On-site)


About the Role

Sienna Charles is a premier ultra-high-net-worth (UHNW) lifestyle and travel firm. We are seeking a high-caliber Operations Manager to serve as the strategic and operational "Integrator" to our Founder & CEO.

In this role, you are the bridge between vision and reality. You will translate the CEO’s high-level ideas into actionable systems, oversee cross-functional leadership, and ensure the company scales with precision. This is not just a coordination role; it is a leadership position requiring a rare blend of tech-savviness, emotional intelligence, and a relentless drive for operational excellence.


Key Responsibilities

1. Operational Excellence 

  • Process Management and Automation: Identify bottlenecks and optimize workflows. You will lead the charge on requests to the tech team to improve dashboards and CRM functionality.
  • Technology Oversight: Manage the end-to-end lifecycle of internal tools, including mobile apps, cloud infrastructure, and data visualization.
  • Data-Driven Leadership: Maintain and evolve company dashboards to provide the CEO with real-time visibility into KPIs and business health.


2. Strategic Execution & Integration

  • The "Integrator": Filter the CEO’s vision into structured initiatives with defined timelines, outcomes, and accountability.
  • Project Management: Shield the CEO from "operational noise" by managing day-to-day execution across Client Services, Marketing, Sales, and Tech.
  • Meeting Rhythms: Own the leadership calendar—set agendas, facilitate high-impact meetings, and ensure all follow-ups are executed.


3. Team Management & Accountability

  • Performance Culture: Set clear goals for department heads and hold them accountable through consistent feedback and performance reviews.
  • Talent Development: Oversee the hiring, onboarding, and training of management-level staff to ensure the team meets UHNW service standards.
  • Escalation Point: Act as the primary problem-solver for the team, resolving internal conflicts and operational hurdles before they reach the CEO.


The Ideal Persona

  • The Perfectionist: You are obsessed with detail and possess a "nothing slips through the cracks" mentality.
  • The Tech-Whiz: You speak the language of developers and understand how CRM and automation drive a modern luxury business.
  • The Calm Authority: You lead with high EQ, navigating competing priorities with a sense of urgency and a steady hand.
  • The Discreet Partner: You understand the nuances of the luxury industry and maintain absolute confidentiality.


Requirements

  • Experience: 5+ years in Operations, Chief of Staff, or Upper Management in a fast-paced or startup environment.
  • Scale: Proven experience managing teams of 5+ people.
  • Tech Stack: Demonstrated success managing the development/implementation of CRMs, dashboards, and cloud-based infrastructures.
  • Communication: Exceptional written and verbal skills; ability to translate complex data into simple, visual strategic insights.
  • Background: Experience in a service-based industry or SaaS sompany is highly preferred.


What Success Looks Like

  • CEO Freedom: The CEO’s time is fully protected, allowing her to focus exclusively on brand, vision, and high-level client relationships.
  • Seamless Execution: Projects move from concept to completion without bottlenecks.
  • Transparency: Weekly executive summaries provide total clarity on company health.
  • Culture of Ownership: Department heads are empowered, aligned, and consistently hitting their KPIs.


Not Specified
Management Analyst-Federal Business Operations
Salary not disclosed
Vienna, VA 2 days ago
Management Analyst

Chevo is hiring an experienced Management Analyst to join our ICE Student & Exchange Visitor Program (SEVP) Fee Management Support (FMS) team to support business operations and performance initiatives for the Student and Exchange Visitor Program (SEVP) within U.S. Immigration and Customs Enforcement (ICE). This role involves supporting process improvement, dashboard/report development, and task tracking for a fee-funded program. Ideal candidates are analytically minded, detail-oriented, and comfortable working in a hybrid federal environment.

Key Responsibilities:

  • Assist in managing project tasks, schedules, and deliverables
  • Document and improve operational workflows, procedures, and templates
  • Conduct organizational studies and process evaluations
  • Develop and maintain dashboards, performance metrics, and stakeholder reports
  • Format professional-level deliverables in Word, Excel, and PowerPoint
  • Support meeting documentation, action item tracking, and task coordination
  • Collaborate with cross-functional teams on risk, compliance, and fee-related initiatives

Required Qualifications:

  • Bachelor's degree in Business Management or a related field
  • 3+ years of experience in business process improvement, operations, or management support
  • Strong proficiency in Microsoft Excel (pivot tables, formulas, filters, VLOOKUP), Word (advanced formatting, templates), and PowerPoint (custom slides, transitions, and templates)
  • Experience developing dashboards and program performance reports
  • Excellent written and verbal communication skills
  • Ability to work in-office three days per week in Vienna, VA

Desired Qualifications:

  • Experience supporting DHS, ICE, or other federal fee-funded programs
  • Familiarity with OMB Circular A-25 and SFFAS 4 (fee setting and cost recovery principles)
  • Exposure to risk management frameworks such as the GAO Green Book and Silver Book
  • Basic understanding of OMB Circular A-11 around performance tracking
  • Interest or basic exposure to Python, R, or Microsoft Power Platform
  • Willingness to learn automation and data analysis tools over time

Applicants must submit:

  • A resume detailing relevant experience and qualifications.
  • A PowerPoint presentation sample demonstrating visualization and storytelling skills.
  • A writing sample (1-3 pages) showcasing clear and effective communication.

Salary Range: $70K-$85K

Eligible for performance base bonus

Chevo offers a comprehensive benefits package including medical, dental and vision coverage, paid leave, observes all 11 federal government holidays, 401K plan with matching, monthly SMART card employer contribution for commuting expenses, tuition assistance and more!

Chevo, a Women-Owned Small Business (WOSB), has made Consulting Magazine's 2023 and 2024 \"Best Firms to Work For\" list and is a 2023 through 2025 Elev8 GovCon honoree. Chevo is a nine-time awardee of the Alliance for Workplace Excellence award; ranked one of the best Small Business Strategy firms by Consulting Magazine; made the Washington Technology Fast 50 list; and has earned multiple Program Management Industry awards.

Chevo Consulting, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

Not Specified
Manufacturing Data & Sales Analyst
🏢 LHH
Salary not disclosed
Addison, IL 2 days ago

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Manufacturing Data & Sales Analyst to join their team. Seeking a data-driven analytics professional who thrives at the intersection of manufacturing operations, business intelligence, and executive decision support. This is a high-impact role for someone who enjoys building insight from the ground up—designing dashboards, automating reporting, owning data integrity, and translating complex information into clear, actionable business outcomes.


Why This Role Stands Out:

  • High visibility and direct partnership with senior leadership.
  • Opportunity to own and evolve enterprise-level analytics and reporting.
  • Manufacturing environment where data truly drives strategy.
  • Long-term growth potential in a stable, well-capitalized organization.


Key Responsibilities:

Data, Analytics & Reporting:

  • Design, build, and continuously enhance dashboards, scorecards, and KPI reporting to support operational and commercial performance.
  • Translate raw data into meaningful insights that influence decision-making at the executive level.
  • Automate recurring reports and analytics processes to improve efficiency, accuracy, and scalability.
  • Analyze trends related to revenue, production performance, forecasting, and product initiatives.

Manufacturing & Cross-Functional Partnership:

  • Collaborate closely with Operations, Finance, IT, and Commercial teams to align data, metrics, and performance goals.
  • Support forecasting, planning cycles, and performance reviews with reliable, actionable analytics.
  • Identify risks, opportunities, and performance gaps within data sets and recommend solutions.

Systems & Data Ownership:

  • Act as the primary owner of manufacturing and sales-related data systems, ensuring usability, accuracy, and value.
  • Lead continuous improvement of reporting tools and system integrations.
  • Partner with internal and external stakeholders to enhance system reporting capabilities.
  • Champion data governance, consistency, and best practices across the organization.


Qualifications and Skills:

  • Bachelor’s Degree in Data Science, Analytics, Business Intelligence, or a related field
  • Proven experience building and maintaining dashboards, scorecards, and analytics tools.
  • Background supporting a manufacturing environment.
  • Strong ability to own data end-to-end—from extraction to interpretation to executive presentation.
  • Experience automating reporting and analytics processes.
  • Advanced analytical, problem-solving, and critical-thinking skills.
  • Ability to clearly communicate insights to both technical and non-technical audiences.
  • Advanced proficiency with Excel, reporting platforms, and Microsoft Office Suite.
  • Advanced proficiency in SQL, PowerBI, and/or Tableau.
  • Experience with IQMS is preferred.
  • Strategic mindset with exceptional attention to detail.


Compensation Range: $90,000 - $120,000 + 15% Bonus


Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.


If you are a passionate Manufacturing Data & Sales Analystlooking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!


LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Not Specified
VP of Clinical Recruiting
Salary not disclosed
Nashville, TN 4 days ago

VP, Clinical Recruiting – Nashville, TN (Hybrid, but must live in Nashville area)


Korn Ferry has partnered with Cardiovascular Logistics (CVL) on a search for a VP, Clinical Recruiting in Nashville, TN. CVL is building an enterprise provider recruiting and workforce planning function, and they are looking for a VP of Clinical Recruiting to lead and scale this critical area. This is a senior, high‑impact role ideal for someone who thrives in building systems, leading high‑touch clinical recruiting, and driving measurable outcomes.


About the Role

The VP of Clinical Recruiting will design CVL’s recruiting operating system, lead physician and APP recruitment, and partner closely with physician leadership to ensure predictable, high‑quality hiring aligned with growth priorities. The role will build dashboards, workforce plans, KPIs, and a centralized recruiting team to support CVL’s multi‑market expansion.


What You’ll Do

  • Lead enterprise physician and APP recruiting, serving as a primary closer for critical roles
  • Build analytics, dashboards, KPIs, and a data‑driven recruiting infrastructure
  • Deliver workforce planning and forecasting aligned to strategic markets and service lines
  • Partner with Local Executive Boards and practice leadership to prioritize and accelerate hiring
  • Build durable pipelines through outreach, conferences, fellowships, and referral programs
  • Support staffing integration for new markets and M&A activity


What They’re Looking For

  • 10+ years of healthcare provider recruitment - physician, APP, Cardiology, Oncology, Radiology, etc. strongly preferred
  • 5+ years leading multi‑site or specialty‑based recruiting teams
  • Proven success building scalable, metrics‑driven recruiting processes and systems
  • Strong physician‑facing credibility and closing capability
  • Analytical, data‑fluent, and comfortable partnering with BI/IT on dashboards
  • Experience in workforce strategy, change management, and competitive‑market recruiting


SE: 510786393

Not Specified
HRIS Analyst I
Salary not disclosed
Utica, NY 3 days ago

The Human Resources Analyst (HR Analyst) works across all HR areas to support the efficient delivery of a variety of HR initiatives. The primary focus will be on reporting, creating dashboards and developing analytic tools to support data-driven decision making and continuous process improvement across the Human Resources function. Works under the direction of the HRIS Team Lead.



  • Collaborate with Compensation, Benefits, Employee Health, HR Business Partners, Talent, and other HR stakeholders to understand key performance indicators or reporting requirements and translate them into meaningful analytics solutions.
  • Develop and prepare visually compelling dashboards and presentations for senior management to provide insights into measures such as recruitment, retention, turnover and benefits, etc.
  • Analyze HR data trends and metrics to identify areas for improvement and propose solutions.
  • Design and implement data collection tools from HRIS systems to ensure data integrity and accuracy.
  • Implement information management processes, guidelines and templates to ensure consistent and efficient information delivery.
  • Train HR team members and MVHS managers on the use of HR reporting tools and dashboards.
  • Participates in other HR initiatives including system upgrades, audits, and policy reviews. Support continuous improvement initiatives within HR.
  • Perform related duties as assigned.


REQUIRED:

  • Bachelor’s degree in Human Resources, Business Administration, Computer Science or a related field.
  • 3 years of experience with reporting, analytics tools, and data analysis techniques.
  • Strong analytical and problem solving skills, including the ability to interpret trends and recommend solutions.
  • Highly proficient with databases, data manipulation and advanced Excel/Access functions.
  • Ability to present complex information in a clear and concise manner.
  • Ability to work well within a team and provide support to team members.
  • High level of attention to detail and accuracy with a commitment to confidentiality and integrity.

PREFERRED:

  • Experience with Lawson and SAP.
  • Knowledge of Human Resources processes and operations.
Not Specified
Associate Director of Communication Systems
Salary not disclosed
Arlington, VA 2 days ago

Associate Director of Communications Systems


Arlington, VA (On-Site)



About Us


Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!



Overview


Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.


This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.


You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.



Key Responsibilities


Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)


• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors


Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)


• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster


Integrations & Cross-Platform


• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed


Performance Monitoring & Reporting


• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis


Documentation & Training


• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff



What Success Looks Like


• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does



Qualifications


Required


• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA


Preferred


• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)



What We Offer


• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations



Compensation


Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs



Benefits


Full-time employees qualify for the following benefits:


• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays


All employees qualify for these benefits:


• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!



Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.


Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.


Not Specified
Product Support Analyst
✦ New
Salary not disclosed
Nashville, TN 1 day ago

Classification: Contract-to-hire

Contract Length: 12 Months

Position Summary

The Product Analyst / Mid-Level will be part of the team in Nashville, TN. This position is responsible for implementation and support of the MEDITECH dashboard & reporting solutions for the Expanse platform. This position is responsible for insuring that existing and new clinical dashboard & reporting solutions technically and strategically align with HCA business initiatives and enterprise standards.


This position is part of a 24x7 support command center. Candidates must be open to working days, nights and weekend shifts per go-live schedule.


The ideal candidate has a little experience with a report writer or power BI, but okay if they don’t. We provide 4-6 months of Boot Camp type structure training up front to learn the MEDITECH Expanse program and different technical components.


Responsibilities

  • Provides hands-on technical leadership for the analysis, implementation and support of MEDITECH dashboards & reports for MEDITECH Expanse.
  • Works independently and with key project team members to define requirements, design the functional solution, identify and resolve issues, and ensure the IT solution meets requirements and meets business objectives.
  • Author and analyze MEDITECH PWR requests ensuring specifications are clearly documented and submitted.
  • Collaborate with business owners and the facilities to define requirements and solutions
  • Analyze business requirements to design, architect, develop and implement highly efficient, highly scalable solutions.
  • Builds positive relationships with business operations, IT&S leadership, and vendors
  • Provide routine support and maintenance for current production applications as assigned
  • Provides training junior level members on the integrations and interoperability team regarding interface specifications, dataflow, and related functionality.
  • Provides subject matter expertise and leadership through exemplifying and fostering excellent technical skills.
  • Address and provide operational support as needed and On-call responsibilities

Requirements

  • 2+ years relevant work experience
  • Strong ability to manage multiple projects and issues, organize work, and adjust priorities as needed
  • Able to establish and meet delivery dates
  • Strong knowledge of Meditech reporting workflow and terminology
  • Strong analytical and technical skills with ability to analyze issues, assess technical risks, and recommend sound solutions in a timely manner
  • Strong interpersonal and leadership skills in working with and convey complex subject matter content across functional teams
  • Strong problem and issue resolution experience and create quality deliverables
  • Build strong relationships with business owners, vendors, clinical teams and other technical teams within and outside of department
  • Ability to work independently as well as with a team on complex projects.
  • Adeptness to learn new assignments, technologies and applications quickly and manage multiple assignments simultaneously
  • Excellent verbal and written communication skills
  • Other skills regularly utilized within the team include: MEDITECH NPR Report writer and Report Designer, MEDITECH Data Repository, Active Directory, Citrix Technology, background jobs
Not Specified
Human Resources Information System Analyst II
🏢 QXO
Salary not disclosed
Coppell, TX 3 days ago

The HRIS Analyst II is responsible for the configuration, maintenance, optimization, and support of HR systems, with a primary focus on UKG, iCIMS, and related integrations. This role partners closely with HR, IT, and business stakeholders to ensure system integrity, data accuracy, compliance, and a seamless user experience.


Key Responsibilities


  • Configure and maintain security roles, workflows, system rules, and validations across HRIS modules within UKG and integrated platforms
  • Administer and support iCIMS, ensuring proper configuration, data flow, and integration with downstream systems
  • Build, maintain, and enhance reports and dashboards within iCIMS to support recruiting operations and leadership reporting needs
  • Troubleshoot and resolve integration issues between HR systems, third-party vendors, and internal applications
  • Investigate and correct data discrepancies; lead error identification and remediation efforts
  • Develop, maintain, and distribute custom reports, analytics, and scheduled dashboards for HR and business leaders
  • Support system upgrades and release management activities, including feature testing, regression testing, and validation
  • Collaborate with People Operations and IT to enhance self-service functionality and improve system efficiencies
  • Maintain comprehensive business process documentation, system configuration guides, and standard operating procedures (SOPs)
  • Support data privacy, security, and compliance initiatives, including SOX and GDPR audits
  • Manage multiple projects simultaneously, balancing competing priorities in a fast-paced environment


Qualifications


  • Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience)
  • 3–5+ years of progressive HRIS experience
  • Hands-on experience administering UKG (UltiPro/UKG Pro) and iCIMS
  • Demonstrated experience building and supporting system integrations (APIs, file feeds, middleware, SFTP, etc.)
  • Strong reporting and analytics experience, including custom report development and dashboard creation within UKG and iCIMS
  • Experience troubleshooting data issues and resolving integration errors
  • Working knowledge of data privacy and compliance requirements (SOX, GDPR)
  • Experience supporting system releases, testing cycles, and regression validation
  • Strong project management and organizational skills with the ability to manage competing priorities
  • Excellent analytical, problem-solving, and communication skills
Not Specified
Metrics Analyst
Salary not disclosed
Birmingham, AL 3 days ago

CB&A Project Management is seeking an experienced Metrics Analyst to join our project controls team. In this role, you will be responsible for collecting, analyzing, and reporting on key project performance data across our portfolio of construction and industrial projects. You will transform raw project data into actionable insights that drive decision-making for internal leadership and external clients.

The ideal candidate brings a strong analytical mindset, a deep understanding of construction project metrics, and the ability to communicate complex data clearly through dashboards and reports.

Key Responsibilities

Project Cost & Budget Analysis

  • Track and analyze project budgets, cost variances, and financial forecasts across active projects.
  • Develop and maintain cost performance reports including cost-to-complete and estimate-at-completion analyses.
  • Identify cost trends and anomalies and escalate budget risks to project managers and leadership.
  • Support the preparation of monthly project financial summaries for client and internal review.

Schedule Performance Metrics

  • Calculate and report on Earned Value Management (EVM) metrics including Schedule Performance Index (SPI), Cost Performance Index (CPI), and Estimate at Completion (EAC).
  • Monitor schedule health across the project portfolio and flag at-risk milestones.
  • Collaborate with project schedulers to validate schedule data integrity and baseline adherence.
  • Produce variance analysis reports with root cause identification and corrective action recommendations.

Field Productivity & Labor Metrics

  • Analyze field labor productivity data including crew output rates, installed quantities, and earned hours versus actual hours.
  • Develop benchmarking data to compare actual productivity against project estimates and industry standards.
  • Support sitework and civil operations teams with data-driven insights to improve field performance.
  • Track workforce utilization rates and overtime trends to inform resource planning.

Client Reporting & Dashboards

  • Design, build, and maintain interactive dashboards and visual reports for internal and client-facing use.
  • Standardize reporting templates and KPI definitions across the CB&A project portfolio.
  • Present metrics findings and trends to project teams, senior leadership, and client stakeholders.
  • Continuously improve reporting processes and tools to increase data accuracy and timeliness.
Not Specified
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