The Peaks Jobs in Usa

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

The Assistant General Manager of Concessions is responsible for assisting the General Manager with the efficient, professional and profitable operation of the venue. The Assistant General Manager of Concessions aids the General Manager in overseeing every managerial, f/t and p/t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Assistant General Manager of Concessions will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Assistant General Manager of Concessions will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• To achieve operational and commercial success for the Observation Deck bar outlets.
• Drive revenue performance and maximize sales opportunities.
• Develop additional revenue streams including bar sales, promotional display changes, edge, activations, etc.
• To be fully versed in all duties within the Edge Bar operation to ensure smooth and efficient delivery proactively seeking improvements and reacting to challenges as they arise.
• Maintain a positive and active partnership with edge and Peak Event operations.
• Collaborate with edge marketing for special activations and events.
• Ensure the outlet is prepared and ready on time.
• Staffing levels are appropriately based on revenue forecasting and expected visitor ships.
• Bar/Spirits display features key products which are regularly re-filled and re-stocked in alignment with promotional campaigns and design.
• Timely customer service responds to orders by reducing waiting time, queues and cashing procedures.
• Quality Control of product to ensure that it meets standards.
• Report any alcohol service or other compliance issues to GM immediately.
• Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents.
• Relays safety/health issues to GM/BD immediately.
• Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
• Collaborate with edge marketing, Events Director and Beverage Director to facilitate all necessary operations for edge and/or sponsor related activations and holiday promotions.
• Be fully versed in all aspects of technical equipment, applicable apps, POS and computers software programs as they relate to concessions operation.
• All menus and signage are in perfect condition: no spelling mistakes, accurate, all changes are reviewed and approved by GM/BD.
• Maintain all training materials, SOP and SOS documents.
• Be sufficiently conversant with the IT, Aloha, Square, Slack to be able to resolve any issues.
• Ensure full compliance with health and safety regulations and cleaning schedules are followed.
• Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges) quickly and under pressure.
• Assist and/ or complete additional tasks as assigned.

EDUCATION/WORKING KNOWLEDGE:

• Associate’s degree (A.A.) or greater in Culinary Management, Business Management, or related field; along with two or more years’ experience in Concessions Management, other Food & Beverage Management, or related experience.
• Degree requirement may be substituted for four or more years’ experience in Concessions Supervision, Food &Beverage Management or related position.
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system.
• Nationally recognized food service sanitation training course certification preferred.
• Nationally recognized alcohol service training course certification preferred.
• 21+ years of age

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

Experience: 5+ years in Real Estate Acquisitions

About Steel Peak

Steel Peak Properties is a rapidly growing real estate investment platform focused on acquiring and operating industrial outdoor storage (IOS) properties across the Western U.S. Our team combines institutional discipline with entrepreneurial execution, targeting high-conviction opportunities in compelling industrial markets such as Southern California, Phoenix, Denver, Salt Lake City, Las Vegas, and Seattle. We are on a mission to become the leading Industrial Outdoor Storage group in the Western United States and expand into key markets nationwide. Joining our acquisitions team now means getting in early as we build a meaningful and lasting company in the IOS space.

Position Overview

Steel Peak is seeking an Acquisitions Director to lead sourcing, underwriting, and execution of IOS acquisitions across multiple U.S. markets. This role requires a driven and relationship-oriented professional who can manage the full acquisition lifecycle from deal sourcing and broker engagement to underwriting, diligence, and leasing support. The ideal candidate has acquisition or brokerage experience in IOS or industrial, strong broker relationships, and the ability to operate both strategically and tactically within a fast-growing investment platform.

Key Responsibilities

• Source and evaluate IOS and low-coverage industrial opportunities across multiple markets
• Build and maintain relationships with brokers, owners, and local market players
• Underwrite acquisition opportunities, prepare and present IC memos
• Lead negotiations on deal terms, letters of intent, and purchase agreements in coordination with executive leadership and legal counsel
• Participate in leasing calls with brokers and collaborate with asset management on tenant negotiations
• Track market data, lease comps, sale comps, availabilities, and deal pipeline
• Report on pipeline activity and performance metrics to executive leadership
• Travel regularly to target markets for property tours, broker meetings, and on-the-ground market research
• Maintain accurate pipeline, deal, and relationship data within the company’s CRM to ensure visibility and accountability across the acquisitions team

Qualifications

• Bachelor’s degree in Business, Finance, Real Estate, or related field
• 5+ years of experience in industrial real estate acquisitions or brokerage, preferably value-add, IOS or industrial-focused
• Established broker and owner relationships in Western U.S. industrial markets
• Strong underwriting and analytical skills, with experience using financial modeling tools
• Demonstrated ability to lead deals independently from sourcing to close
• Entrepreneurial mindset with excellent communication and relationship management skills
• Comfortable operating in a dynamic, high-growth environment

Why Steel Peak

• Join a high-growth platform dedicated to making a meaningful impact in the Industrial Outdoor Storage sector
• Work directly with executive leadership on portfolio-level decisions
• Competitive compensation, bonus potential, and benefits
• Opportunity to scale a large portfolio and grow within the company

Steel Peak Values

• Risk: Take risks but make sure that they are the right risks
• Growth: Do not fear failing but fear stagnation
• Honesty: Radical transparency
• Humility: No ego amigos
• Empowerment: To reach our highest potential personally and professionally
• Fun: We're here to make money and have fun and that’s in no particular order

To Apply

Please submit an online application at

DEVELOPMENT MANAGER

Location: Park City, UT

Reports To: Director of Development

COMPANY OVERVIEW

Established in 2021, Castle Peak is an investment and development platform with a singular focus on hotels and resorts in supply-constrained outdoor destination markets across North America: National Park gateway towns, beach towns, lake towns, ski resorts and wine country. The firm’s vertically integrated platform seeks to deliver outsized risk-adjusted returns to investors with a differentiated, scalable, fundamentally asymmetric real estate investment product. Trailborn, an affiliate of Castle Peak, is the leading full-service outdoor adventure hospitality brand that recently entered into a strategic partnership with Marriott.

POSITION SUMMARY

The Development Manager will play a key role in driving the execution and transformation of primarily independent hotels into upper-upscale Trailborns. This position will manage strategic day-to-day real estate development initiatives, working closely with internal teams, as well as oversight of external consultants, contractors, vendors, and partners to execute on real estate developments around the Western United States.

This role requires an in-depth understanding of development management processes, with a strong emphasis on the repositioning and rebranding of hotels to elevate their market positioning. This role requires knowledge of hotel development, financial analysis, design coordination, and project management, coupled with a passion for curating exceptional guest experiences at Trailborn hotels and resorts.

The Development Manager will report to the Director of Development.

KEY RESPONSIBILITIES

Under the direction of the Director of Development, the Development Manager’s responsibilities will include:

• Lead the execution of development projects, with a primary focus on construction oversight, schedule management, cost control, and quality assurance from pre-construction through project completion.

• Direct the work of General Contractors throughout pre-construction, bidding, negotiation, contracting, and active construction phases, ensuring adherence to timelines, budgets, and construction standards.

• Coordinate closely with design consultants to ensure construction documents are complete, accurate, and aligned with project objectives and budget constraints.

• Manage all aspects of on-site construction activities, including regular site visits, contractor coordination, progress tracking, issue resolution, and quality control.

• Develop, track, and manage detailed project budgets and construction schedules; provide frequent reporting on progress, risks, and financial performance to internal stakeholders.

• Ensure successful project turnover by managing punch lists, closeout documentation, warranties, and the transition of building systems to operational teams.

• Maintain and enforce Trailborn’s construction standards, safety protocols, and project delivery best practices across all sites.

• Identify and implement process improvements in construction delivery and project execution, in collaboration with the Director of Development.

REQUIRED QUALIFICATIONS

• Based in Salt Lake City or Park City, UT, with the ability to commute daily into an office in Park City, UT.

• Minimum of 5 years of experience in real estate development or project and construction management, with direct, hands-on involvement in managing projects from inception to completion. Experience in the Mountain West or West Coast regions preferred.

• Bachelor’s degree in Real Estate Development, Construction Management, Architecture, Engineering, Land Planning, Finance, or a related field; Master’s degree (MS or MBA) is a plus.

• Exceptional communication skills, with the ability to clearly and concisely articulate complex issues both verbally and in writing.

• Proactive, solutions-driven professional with a demonstrated track record of successfully delivering projects on time and within scope.

• In-depth knowledge of the hospitality industry, including current development trends, best practices, building codes, and regulatory requirements.

• Willingness and ability to travel to project sites up to 50% of the time.

BENEFITS PACKAGE

• Competitive salary

• Benefits: health, dental, vision, life insurance, and other supplemental options

• Paid PTO beginning after ninety (90) days of employment

• 401k eligibility beginning after ninety (90) days of employment

(Sign-On Bonus Excludes Internals)

Who We Are, and What We Do:

At  Corteva Agriscience , you will help us grow what is next. No matter what your role, you will be part of a team that is building the future of agriculture – solving the world’s food problems through innovation, technology, and putting people first. If you want to collaborate with knowledgeable colleagues who take pride in their work and excel at everything they do, then this is the perfect place for you!

Corteva has an exciting opportunity for an Maintenance Electrician to join our team at our  Rushville, Indiana production facility.

This seasonal schedule provides a significantly better work-life balance than many traditional manufacturing roles—while still offering strong earning opportunities during peak months.

Peak Season (September–March)

During our busy season, the Rushville production site operates a variety of schedules:

• 1–3 Shifts Per Day
• 8–10 Hour Shifts
• 5–6 Days Per Week with 1–2 Days Off
• Rotating Shifts with a Premium Shift Bonus

Off‑Peak Season (April–August)

When production slows, schedules transition to:

• 8 Hour Day Shifts
• Occasional Overtime , as Needed

This seasonal schedule provides a significantly better work-life balance than many traditional manufacturing roles—while still offering strong earning opportunities during peak months.

What You Will Do:

• Ensure operation of company equipment including electrical, mechanical, instrumentation, control devices, and HVAC, for process and facility
• Perform electrical repairs, service, troubleshooting and scheduled inspections of equipment, following the prescribed guidelines and procedures.
• Review and assist program leaders and teams with the electrical safety program to ensure adherence and compliance.
• Adhere to all quality systems & safety procedures including environmental regulations, OSHA, PSM, and Corteva’s safety procedures in everyday work routine.
• Make recommendations for improved safety through electrical programs and/or process changes including the addition of new devices, and hardware.
• Various other duties as assigned. 

Education:

• You have a high school diploma or equivalent.

What Skills You Need:

• A minimum of four (4) years of experience
• You possess working knowledge and are willing and able to interpret the National Electric Code (NEC)
• You have a valid driver’s license and are willing and able to drive a company vehicle as needed.
• You are comfortable with technology and possess a good computer aptitude including the use of Microsoft Applications (Outlook, Word, Excel, PowerPoint, etc.), and are willing and able to learn other company specific applications as required.
• You are willing and able to do the following with or without reasonable accommodation: Climb and/or work in elevated areas, Stand, and sit for extended periods, Work both outdoors and indoors in hot, cold, wet, and dry conditions, lift up to 50 lbs. and perform work that involves repetitive motion and/or repetitive lifting
• You can work independently as well as in a team environment.
• You have good written, verbal, and interpersonal communication skills.
• You have high attention to detail, can multitask, maintain an organized workplace, and have excellent problem-solving skills.
• You are willing and able to maintain detailed equipment records and prints as required.
• You value health and safety! You will always work safely and follow all safety policies and procedures to ensure you, and your colleagues go home safely every day.
• You value serving our customers and know operations must be supported for optimal uptime. You are willing and able to work overtime and shift hours, which include weekend and holidays during seasonal peaks to support production demand.

What Makes You Stand Out:

• Licensed Electrician
• Experience with a work order and part inventory system
• Knowledge and/or experience with Automation and Programmable Logic Controls (PLC)
• Previous industrial maintenance work production equipment – (electrical, mechanical, hydraulics, instrumentation and controls, HVAC, and general maintenance experience).
• Experience with SAP (or similar system) for work orders and parts inventory

Work Authorization and Relocation:

• No Visa Sponsorship offered or available for this position.
• No relocation allowance offered or available for this position.

Site Dedicated (100% at Corteva location):

• This role will be on-site at our Corteva location in Rushville.

Benefits – How We’ll Support You:

• Numerous development opportunities offered to build your skills

• Be part of a company with a higher purpose and contribute to making the world a better place

• Health benefits for you and your family on your first day of employment

• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays

• Excellent parental leave which includes a minimum of 16 weeks for mother and father

• Future planning with our competitive retirement savings plan and tuition reimbursement program

• Learn more about our total rewards package here - Corteva Benefits

• Check out life at Corteva!

Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

(Sign-On Bonus Excludes Internals)

Who We Are, and What We Do:

At  Corteva Agriscience , you will help us grow what is next. No matter what your role, you will be part of a team that is building the future of agriculture – solving the world’s food problems through innovation, technology, and putting people first. If you want to collaborate with knowledgeable colleagues who take pride in their work and excel at everything they do, then this is the perfect place for you!

Corteva has an exciting opportunity for an Electrician to join our team at our  Rushville, Indiana production facility.

This seasonal schedule provides a significantly better work-life balance than many traditional manufacturing roles—while still offering strong earning opportunities during peak months.

Peak Season (September–March)

During our busy season, the Rushville production site operates a variety of schedules:

• 1–3 Shifts Per Day
• 8–10 Hour Shifts
• 5–6 Days Per Week with 1–2 Days Off
• Rotating Shifts with a Premium Shift Bonus

Off‑Peak Season (April–August)

When production slows, schedules transition to:

• 8 Hour Day Shifts
• Occasional Overtime , as Needed

This seasonal schedule provides a significantly better work-life balance than many traditional manufacturing roles—while still offering strong earning opportunities during peak months.

What You Will Do:

• Ensure operation of company equipment including electrical, mechanical, instrumentation, control devices, and HVAC, for process and facility
• Perform electrical repairs, service, troubleshooting and scheduled inspections of equipment, following the prescribed guidelines and procedures.
• Review and assist program leaders and teams with the electrical safety program to ensure adherence and compliance.
• Adhere to all quality systems & safety procedures including environmental regulations, OSHA, PSM, and Corteva’s safety procedures in everyday work routine.
• Make recommendations for improved safety through electrical programs and/or process changes including the addition of new devices, and hardware.
• Various other duties as assigned. 

Education:

• You have a high school diploma or equivalent.

What Skills You Need:

• A minimum of four (4) years of experience
• You possess working knowledge and are willing and able to interpret the National Electric Code (NEC)
• You have a valid driver’s license and are willing and able to drive a company vehicle as needed.
• You are comfortable with technology and possess a good computer aptitude including the use of Microsoft Applications (Outlook, Word, Excel, PowerPoint, etc.), and are willing and able to learn other company specific applications as required.
• You are willing and able to do the following with or without reasonable accommodation: Climb and/or work in elevated areas, Stand, and sit for extended periods, Work both outdoors and indoors in hot, cold, wet, and dry conditions, lift up to 50 lbs. and perform work that involves repetitive motion and/or repetitive lifting
• You can work independently as well as in a team environment.
• You have good written, verbal, and interpersonal communication skills.
• You have high attention to detail, can multitask, maintain an organized workplace, and have excellent problem-solving skills.
• You are willing and able to maintain detailed equipment records and prints as required.
• You value health and safety! You will always work safely and follow all safety policies and procedures to ensure you, and your colleagues go home safely every day.
• You value serving our customers and know operations must be supported for optimal uptime. You are willing and able to work overtime and shift hours, which include weekend and holidays during seasonal peaks to support production demand.

What Makes You Stand Out:

• Licensed Electrician
• Experience with a work order and part inventory system
• Knowledge and/or experience with Automation and Programmable Logic Controls (PLC)
• Previous industrial maintenance work production equipment – (electrical, mechanical, hydraulics, instrumentation and controls, HVAC, and general maintenance experience).
• Experience with SAP (or similar system) for work orders and parts inventory

Work Authorization and Relocation:

• No Visa Sponsorship offered or available for this position.
• No relocation allowance offered or available for this position.

Site Dedicated (100% at Corteva location):

• This role will be on-site at our Corteva location in Rushville.

Benefits – How We’ll Support You:

• Numerous development opportunities offered to build your skills

• Be part of a company with a higher purpose and contribute to making the world a better place

• Health benefits for you and your family on your first day of employment

• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays

• Excellent parental leave which includes a minimum of 16 weeks for mother and father

• Future planning with our competitive retirement savings plan and tuition reimbursement program

• Learn more about our total rewards package here - Corteva Benefits

• Check out life at Corteva!

Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

Sign-On Bonus of $3500!!!(Sign-On Bonus Excludes Internals)

At Corteva Agriscience , you will help us grow what is next. No matter what your role, you will be part of a team that is building the future of agriculture – solving the world's food problems through innovation, technology, and putting people first. If you want to collaborate with knowledgeable colleagues who take pride in their work and excel at everything they do, then this is the perfect place for you!

Corteva has an exciting opportunity for an Electrician to join our team at our Rushville, Indiana production facility.

This seasonal schedule provides a significantly better work-life balance than many traditional manufacturing roles—while still offering strong earning opportunities during peak months.During our busy season, the Rushville production site operates a variety of schedules:~1–3 Shifts Per Day~8–10 Hour Shifts~Rotating Shifts with a Premium Shift Bonus

When production slows, schedules transition to:~8 Hour Day Shifts~ Occasional Overtime , as Needed

This seasonal schedule provides a significantly better work-life balance than many traditional manufacturing roles—while still offering strong earning opportunities during peak months.

Ensure operation of company equipment including electrical, mechanical, instrumentation, control devices, and HVAC, for process and facilityPerform electrical repairs, service, troubleshooting and scheduled inspections of equipment, following the prescribed guidelines and procedures.Review and assist program leaders and teams with the electrical safety program to ensure adherence and compliance.Adhere to all quality systems & safety procedures including environmental regulations, OSHA, PSM, and Corteva's safety procedures in everyday work routine.Make recommendations for improved safety through electrical programs and/or process changes including the addition of new devices, and hardware.You have a high school diploma or equivalent.

You are comfortable with technology and possess a good computer aptitude including the use of Microsoft Applications (Outlook, Word, Excel, PowerPoint, etc.), and are willing and able to learn other company specific applications as required.Climb and/or work in elevated areas, Stand, and sit for extended periods, Work both outdoors and indoors in hot, cold, wet, and dry conditions, lift up to 50 lbs. You are willing and able to maintain detailed equipment records and prints as required.You will always work safely and follow all safety policies and procedures to ensure you, and your colleagues go home safely every day.You value serving our customers and know operations must be supported for optimal uptime. You are willing and able to work overtime and shift hours, which include weekend and holidays during seasonal peaks to support production demand.

Experience with a work order and part inventory systemKnowledge and/or experience with Automation and Programmable Logic Controls (PLC)Previous industrial maintenance work production equipment – (electrical, mechanical, hydraulics, instrumentation and controls, HVAC, and general maintenance experience).Experience with SAP (or similar system) for work orders and parts inventory

Work Authorization and Relocation:No Visa Sponsorship offered or available for this position.No relocation allowance offered or available for this position.

Site Dedicated (100% at Corteva location):~ This role will be on-site at our Corteva location in Rushville.

Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidaysFuture planning with our competitive retirement savings plan and tuition reimbursement programWe seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

Sign-On Bonus of $3500!!!(Sign-On Bonus Excludes Internals)

At Corteva Agriscience , you will help us grow what is next. No matter what your role, you will be part of a team that is building the future of agriculture – solving the world's food problems through innovation, technology, and putting people first. If you want to collaborate with knowledgeable colleagues who take pride in their work and excel at everything they do, then this is the perfect place for you!

Corteva has an exciting opportunity for an Electrician to join our team at our Rushville, Indiana production facility.

This seasonal schedule provides a significantly better work-life balance than many traditional manufacturing roles—while still offering strong earning opportunities during peak months.During our busy season, the Rushville production site operates a variety of schedules:~1–3 Shifts Per Day~8–10 Hour Shifts~Rotating Shifts with a Premium Shift Bonus

When production slows, schedules transition to:~8 Hour Day Shifts~ Occasional Overtime , as Needed

This seasonal schedule provides a significantly better work-life balance than many traditional manufacturing roles—while still offering strong earning opportunities during peak months.

Ensure operation of company equipment including electrical, mechanical, instrumentation, control devices, and HVAC, for process and facilityPerform electrical repairs, service, troubleshooting and scheduled inspections of equipment, following the prescribed guidelines and procedures.Review and assist program leaders and teams with the electrical safety program to ensure adherence and compliance.Adhere to all quality systems & safety procedures including environmental regulations, OSHA, PSM, and Corteva's safety procedures in everyday work routine.Make recommendations for improved safety through electrical programs and/or process changes including the addition of new devices, and hardware.You have a high school diploma or equivalent.

You are comfortable with technology and possess a good computer aptitude including the use of Microsoft Applications (Outlook, Word, Excel, PowerPoint, etc.), and are willing and able to learn other company specific applications as required.Climb and/or work in elevated areas, Stand, and sit for extended periods, Work both outdoors and indoors in hot, cold, wet, and dry conditions, lift up to 50 lbs. You are willing and able to maintain detailed equipment records and prints as required.You will always work safely and follow all safety policies and procedures to ensure you, and your colleagues go home safely every day.You value serving our customers and know operations must be supported for optimal uptime. You are willing and able to work overtime and shift hours, which include weekend and holidays during seasonal peaks to support production demand.

Experience with a work order and part inventory systemKnowledge and/or experience with Automation and Programmable Logic Controls (PLC)Previous industrial maintenance work production equipment – (electrical, mechanical, hydraulics, instrumentation and controls, HVAC, and general maintenance experience).Experience with SAP (or similar system) for work orders and parts inventory

Work Authorization and Relocation:No Visa Sponsorship offered or available for this position.No relocation allowance offered or available for this position.

Site Dedicated (100% at Corteva location):~ This role will be on-site at our Corteva location in Rushville.

Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidaysFuture planning with our competitive retirement savings plan and tuition reimbursement programWe seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

Purpose

The Director, IT Service Desk is responsible for leading the enterprise Service Desk function that supports store operations, corporate offices, distribution centers, and digital commerce environments. This role owns the Tier 1 support experience, drives service quality, stability, and continuous improvement, and acts as the front door to IT for all associates.

In a retail environment where uptime, speed, and customer experience are critical, this leader ensures rapid issue resolution, effective incident management, and seamless escalation into Tier 2 and Tier 3 technology teams.

Key Responsibilities

Service Desk Strategy & Leadership

• Define and execute the Service Desk strategy aligned with business priorities, peak retail cycles, and digital transformation initiatives
• Lead a multi-channel support model (phone, chat, self-service, automation)
• Establish a customer-centric culture focused on associate experience and first-contact resolution
• Build scalable operating models to support store growth, seasonal demand, and new technology rollouts

Operations & Incident Management

• Own Tier 1 support operations for all end-user and store technologies
• Lead Major Incident Management and Command Center activities
• Ensure consistent incident triage, escalation, and communications during outages
• Partner closely with Infrastructure, Digital Workplace, Network, and Application teams for Tier 2/3 resolution

Performance, Metrics & Continuous Improvement

• Use analytics to identify systemic issues and drive problem management
• Continuously improve service processes using ITIL and lean principles
• Measure CSAT on a monthly basis to capture customer sentiment and trending.

Define and monitor KPIs including:

• First Contact Resolution (FCR)
• Mean Time to Resolution (MTTR)
• Service Level attainment
• Ticket backlog and aging

Retail & Store Technology Support

• Prepare Service Desk operations for store openings, promotions, and holiday peaks
• Partner with Store Operations to improve technology adoption and minimize disruption
• Maintain Disaster Preparedness documentation to assist stores with storm prep and recovery tasks

Ensure high availability support for:

• POS systems
• Store networks and devices
• Workforce mobility tools
• Collaboration and productivity platforms

Technology, Tools & Automation

• Own Service Management Request, Incident and Problem functions with ServiceNow as the primary delivery platform
• Drive self-service, knowledge management, and automation to reduce call volume
• Improve shift-left capabilities and reduce dependency on Tier 2/3 teams

Vendor & Financial Management

• Manage outsourced or co-sourced Service Desk providers (if applicable)
• Own the Service Desk budget and cost optimization initiatives
• Ensure vendors meet performance, quality, and compliance expectations

People Leadership & Talent Development

• Lead, mentor, and develop Service Desk managers and leaders
• Establish training, certification, and career progression paths
• Build a resilient, high-engagement team capable of supporting 24x7 retail operations

Qualifications & Experience

Required

• 10+ years of progressive IT experience with 5+ years in Service Desk or IT Operations leadership
• Experience supporting retail, multi-site, or frontline operations
• Strong knowledge of ITSM frameworks (ITIL v3/v4)
• Proven experience managing high-volume support environments
• Demonstrated success leading major incident and outage response
• Strong executive communication and stakeholder management skills

Preferred

• Experience with ServiceNow or comparable ITSM platforms
• Experience leading 24x7 or follow-the-sun support models
• ITIL certification (Intermediate or Managing Professional)
• Experience integrating Command Center or Technology Operations Center models
• Exposure to digital commerce or omnichannel retail environments

Leadership Competencies

• Customer-first mindset with strong business acumen
• Calm, decisive leadership during incidents and peak retail events
• Data-driven decision making
• Ability to influence without authority across technology teams
• Passion for continuous improvement and operational excellence

WORKING CONDITIONS

Work takes place primarily in a corporate office or hybrid work environment, with occasional travel to stores, distribution centers, or partner locations as needed.

Role involves typical sedentary work with periodic movement.

Benefits & Rewards

• Bonus opportunities at every level
• Non-traditional retail hours (we close at 7p!)
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• 80 hrs. annualized paid vacation (full-time associates)
• 4 paid holidays per year (full-time hourly store associates only)
• 1 paid personal holiday of associate’s choice and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Client Service Manager

Division: Account Management

About the Role

We are seeking a Client Service Manager (CSM) to serve as the primary point of contact for assigned healthcare and union/fund clients, supporting retiree populations with a high-touch, service-driven approach. This is a hybrid, client- and member-facing position that blends account management, benefit administration, healthcare support, and operational coordination.

The ideal candidate brings healthcare account management or health insurance experience (Medicare experience strongly preferred), thrives in a collaborative environment, and enjoys solving problems—not just identifying them. This role requires professionalism, organization, and the ability to manage multiple priorities across a portfolio of 12–18 clients.

Training Program

All new hires participate in a structured 12-week paid training program:

Weeks 1–6: Hands-on training with the Retiree Advocacy (Call Center) team

Weeks 7–12: CSM-specific training, shadowing, and collaboration with billing and operations

Training is full-time and in-person. After completion, the role transitions to a hybrid schedule (3–4 days in-office; 1–2 remote depending on season).

Key Responsibilities

Client Management & Account Oversight

• Serve as the single point of contact for assigned clients
• Provide information regarding eligibility, billing, member services, and benefit structure
• Interpret client-specific data related to products, billing, eligibility, and plan specifications
• Design, prepare, and coordinate member communications on behalf of clients
• Deliver timely reporting and insights
• Develop creative solutions to client challenges
• Lead client events (virtual and onsite) to strengthen engagement
• Travel occasionally (less than 10%)

Escalation & Service Excellence

• Handle escalated calls from members and clients
• Ensure gold-standard service delivery and maintain service quality expectations
• Maintain strong follow-up practices (24–48 hour turnaround expectations)

Advocacy Team Support (Call Center Partnership)

• Support the Advocacy team with group-specific questions
• Oversee age-ins and disenrollments
• Provide cross-team training when new groups or changes are introduced
• Assist with operational coordination and special projects as assigned

Required Qualifications

• High School diploma or equivalent
• 4+ years of experience in customer-facing roles such as client service, account management, sales, operations, benefit administration, or project management
• 2+ years of healthcare-specific experience (health insurance, provider billing, client benefits, Medicare, or medical call center environment)
• Life & Health License (Arizona) – must obtain within 6 months (company sponsored)
• Proficiency in Microsoft Word, Excel, and Office applications
• Strong written and verbal communication skills
• Professional, self-aware, and detail-oriented

Preferred Qualifications

• Experience with Medicare, Medicare Advantage, or Supplement plans (fully insured or self-funded)
• Salesforce proficiency
• ADIP certification
• Experience managing multiple client accounts simultaneously
• Strong presentation skills and client-facing professionalism

Ideal Candidate Profile

• Comfortable managing 12–18 client accounts simultaneously
• Proactive problem solver who proposes solutions
• Collaborative and willing to “roll up sleeves” during peak seasons
• Highly organized and prepared for client-facing presentations
• Thrives in fast-paced, service-driven environments
• Takes initiative and consistently delivers exceptional service

Work Environment & Culture

• Hybrid schedule (3–4 days onsite weekly; additional remote flexibility during off-peak seasons)
• Business casual dress code
• Fast-paced, team-oriented environment (October–December is peak season)
• Supportive, mission-driven culture

Press Technician – Rochester, NY

Pay: $24–$34/hr + $0.50 shift differential

Schedule:

• Monday-Friday | 6:00 AM – 2:30 PM (+ peak overtime)
• Sunday–Thursday | 2:00 PM – 10:30 PM (+ peak overtime)

Fast-paced print manufacturing site seeking a hands-on technician to keep advanced digital presses — including HP Indigo platforms — running at top performance. This role focuses on uptime, rapid troubleshooting, and quality output.

What You’ll Do

• Perform preventive and corrective maintenance on digital press equipment
• Troubleshoot mechanical, electrical, pneumatic, and control issues
• Partner with OEM support and field engineers on complex repairs
• Handle installs, upgrades, rebuilds, and critical components
• Respond quickly to downtime tickets and production issues
• Maintain service records and parts inventory
• Follow all safety and lockout/tagout procedures

What You Bring

• 2+ years of experience servicing digital presses or similar industrial production equipment
• Manufacturer training or certification on HP Indigo systems
• Experience supporting Series 3, Series 4, 18K, or 7250 platforms preferred
• Exposure to Canon inkjet equipment is a plus
• Solid skills in:
• Electrical and mechanical diagnostics
• PLCs, sensors, motion control, and servo/stepper systems
• Control wiring, panels, and safety circuits
• Reading schematics and ladder logic
• Root cause analysis and precision test instruments
• Able to work independently, prioritize repairs, and record work clearly
• Willing to work overtime and flexible schedules during peak production
• Team-oriented with strong communication habits

Education & Training

• High school diploma or equivalent required
• Digital press or manufacturer certifications preferred
• Ongoing technical training and skills development encouraged

Apply now for immediate consideration for this