Springpoint Technologies Llc Jobs in Usa

Job description:

Shipman's value lies in our commitment -- to our clients, to the profession and to the community. We have one goal: to help our clients achieve their goals. How we accomplish it is simple: we devote our considerable experience and depth of knowledge to understand each client's unique needs, business and industry, and then we develop solutions to meet those needs. With more than 150 lawyers in offices throughout Connecticut, Massachusetts, and New York, we serve the needs of local, regional, national and international clients. Our clients include public and private companies, institutions, government entities, non-profit organizations and individuals.

The Technology Support & Training Specialist provides high-quality technical support to attorneys and business services staff in a law firm environment. This role supports firm-approved hardware, software, and legal applications while delivering excellent client service, practical user guidance, and training to ensure technology is used efficiently and securely.

Pay range for this role is: $35/hour to $43/hour ($72,800-$89,440/year)

Key Responsibilities

• Provide Tier 1 and Tier 2 technical support for attorneys and staff.
• Troubleshoot issues related to desktops, laptops, mobile devices, peripherals, and firm applications.
• Support legal technology including document management, Microsoft 365, collaboration, and practice-specific tools.
• Respond to and manage service desk tickets, ensuring timely communication and resolution.
• Assist with new hire technology onboarding, including device set up and access.
• Provide desk-side, virtual, and small-group training on firm systems and best practices.
• Assist with software rollouts, upgrades, and firm technology initiatives.
• Create or update documentation, quick reference guides, and knowledge articles.
• Escalate complex issues appropriately while maintaining ownership through resolution.

Qualifications

• 5 - 7 years of IT support experience, preferably in a law firm or professional services environment.
• Strong knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams, One Drive).
• Experience supporting Windows operating systems and hardware.
• Familiarity with legal applications such as document management systems and document productivity tools preferred. (iManage Work 10, Litera Desktop or LiteraOne, iTimekeep (for time entry), DocuSign, Sharefile, Emburse ChromeRiver (for expense + invoice management) Bookit (Rendezvous) for conference room booking) Adobe DC).
• Strong communication skills with the ability to support attorneys and senior professionals.
• Client-service mindset, strong attention to detail, and ability to manage multiple priorities.

Physical and Other Requirements:

This position requires the ability to operate a keyboard at efficient speed. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The noise level in the work environment is usually moderate.

Non-Discrimination:

The Firm will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability, pregnancy, genetic information, gender identity or expression, veteran status or any other characteristics protected by applicable law, except in the case of a bona fide occupational qualification.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Disclaimer Statement

The preceding job description has been designed to illustrate the general nature and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Talent Tech Manager

This role reports to the Director, Talent Development, and supports the strategy, design, project management and implementation of enterprise talent management activities. Additionally, the Manager of Talent Technology will manage and optimize the Talent Management System to ensure that functionality supports performance reviews and succession activities. The position partners directly with key stakeholders to implement training programs, leadership development programs, talent reviews and succession planning from implementation to ongoing maintenance. They have a customer service mindset, systems and project management expertise, and an understanding of key talent management principles and approaches.

Key Responsibilities:

• Lead Talent technology systems design, configuration and implementation in collaboration with HR leadership, HRIS, IT and other key stakeholders. This includes:
• Workday Talent Management System
• Systems selected as part of the Company's assessment, development and culture strategies
• Lead Performance Appraisal process system design and project management for the full enterprise, including scheduling key tasks, aggregating performance data and providing data-driven insights to shape organizational development initiatives.
• Consult and provide system and technology guidance for Talent Development and Training initiatives throughout the company
• Partner with the Learning Design and Development Team to resolve complex Learning Management System Issues
• Guide, teach, and train team members to ask the right questions, collect and interpret data, and translate data into recommendations and action which helps to drive root cause analysis and problem solving
• Manage system configuration, settings / modifications, and maintenance according to change management decisions.
• Serves as a support resource for users, providing hands-on direct troubleshooting expertise and guidance.
• Work with HRIS, vendors and IT to design and maintain vendor and internal interfaces and resolve any systems related issues.
• Manage vendor relationships and sourcing process for new technology
• Manage process documentation, audits of systems and identify areas for process improvement relating to the entry and maintenance of HR Data.
• Proactively identify opportunities for system enhancements, manage changes through the full development lifecycle and prepare organizational communications as needed.
• Closely collaborate with HR, business partners, and vendors in examining solution options and in planning and managing multiple systems development, maintenance and enhancement projects.
• Establish an ongoing measurement and continual improvement process to produce, analyze, and report metrics on Talent activities and training completion to the business.

Minimum Requirement:

• Bachelor's degree in business, IT, HR, OD, or similar field.
• Minimum of 6 years' professional experience

Critical Knowledge/Skills

• Workday Talent Management experience required
• Skilled with MS Office
• 6 years of experience in Human Resources and/or Talent Management.
• Vendor relationship and system implementation experience
• Prior experience in managing systems and customer service support to deliver on Talent Management strategies (i.e., talent reviews, succession planning, high potential development, etc.)
• Project management skills / detail orientation
• Communication skills, both verbal and written
• Strong customer service mindset and orientation

Additional Knowledge/Skills

• Strong analytical and problem-solving skills; able to accurately distill complex information and communicate the information in a concise and understandable manner
• Change Management experience
• Experienced at handling sensitive / confidential information and providing measurements of business outcomes
• Workday Learning Management and HRIS system experience preferred

Job Description:

We are seeking a skilled IT contract manager to help us in managing procurement and supply chain/logistics duties between us and our suppliers. This role will frequently work with our legal division in the reviewing and auditing agreements to ensure compliance issues are met fairly and accurately, whilst also supporting and mitigating and procurement issues. Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.

Responsibilities:

• Solicitation, negotiation, award, and post award administration of Information Technology Software contracts.
• Executing day-to-day procurement activities, mainly focusing on negotiating and executing contracts in support of the Information Technology Software team.
• Negotiating various types of agreements in support of IT Software (Masters, SOW's, NDA's, POC's, etc.). Post execution contract administration
• Invoice resolution. Conducting RFP's in Company's approved sourcing tool
• Driving continuous improvement efforts to enhance and streamline contracting processes.
• Managing assigned software contract assignments effectively and efficiently, with focus on high stakeholder engagement/management.
• Mitigating procurement risks, while reducing total cost of ownership without negatively affecting value.
• Maintaining appropriate contract files in accordance with document retention policies.
• Supporting periodic audit activities. Collaborating with Legal to ensure compliance with all P66 clause owner requirements and legal statutes.

#cspro

Our client is a trusted IT infrastructure and managed services provider serving enterprise customers worldwide. Based out of Wilmington Delaware, they are looking to hire a Lead IT Project Manager on a Contract basis.

Contract Duration: 9 Month Contract to hire (Potential for extension or conversion)

Required Skills & Experience

• 5+ years of experience or equivalent expertise in technical Project management, leading complex technology projects and projects in a large organization related to new construction.
• College degree in related technical/business areas or equivalent work experience.
• Proven history of successful project management. Project management certifications such as PMP, PRINCE2 (Projects IN Controlled Environments), Agile, or Six Sigma are a plus.
• Experience with ServiceNow SPM: Demonstrated experience with ServiceNow Strategic Portfolio Management (SPM) capabilities, including Project and Portfolio Management (PPM) and Demand Management
• Project and Portfolio Management: Proven history in managing and executing projects and portfolios using ServiceNow SPM. Ability to oversee project lifecycle from initiation to closure, ensuring alignment with organizational goals.
• Demand Management: Expertise in handling demand management processes with in ServiceNow, including capturing, assessing, and prioritizing incoming demands to ensure efficient resource allocation.
• Proficient in Microsoft Office Suite, including advanced skills in MS Project and MS Visio.
• Project management experience, specially related to the delivery of technology in large, new build/construction projects. Ability to manage projects that are highly visible, strategic to Firm direction, or which are in trouble/off track.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proactively escalates and addresses decisions or constraints impacting project delivery within the portfolio
• Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Demonstrated experience managing high volume project workload and ability to organize activities, events, and teams. Solid history keeping projects deliverables on time and within budget.
• Leadership skills, including the ability to motivate team members to achieve excellence.
• Analytical ability, organization, and decision-making skills. Ability to develop these skills in team members.
• Excellent written and verbal communication skills with ability to influence.
• Independent worker. Effectively manages new direction and a changing work environment.
• Effectively collaborate with Peer group to identify and highlight best practices in support through continuous assessment, and elevating process and product recommendations to senior managers.

Daily Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Management of a team of project managers responsible for all aspects of technology project lifecycle, including:
• Scope development and management.
• Requirements gathering and documentation.
• Design of project solution in adherence with GT EP and WTS standards.
• Creation and management of project schedule in Microsoft Project or other project management application.
• Financial budget creation and tracking.
• Risk and issue management.
• Change management.
• Regular project status reporting.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills
• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Preferred qualifications, capabilities, and skills
• Excellent oral and written communication skills across functions and teams, up and down the chain of command
• Partners with key stakeholders to identify project inter-dependencies that may influence project success

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Responsibilities:

Technicians will be the "face of IT", working directly with client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, Client Technology Center-North and Client Technology Center-South)

• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.

• You will bring your technical and customer experience to troubleshoot technical issues when they arise.

• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Client.

• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles

• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)

• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.

• Basic understanding of multiple operating systems (Windows, Mac, iOS)

• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)

The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.

Qualifications:

High School Diploma/GED Qualified candidates must be legally authorized to be employed in the United States. Client does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional

• Completed Microsoft 365 Fundamentals Certification

• Previous Help desk experience

• Previous Customer Service experience

Comments/Special Instructions

This is an onsite position with occasional travel to client other sites within Indianapolis which is in a 10 mile radius.

Westport Axle Co., a subsidiary of Universal Logistics Holdings, Inc., is a leading transportation and third‐party logistics provider offering a broad range of services throughout the supply chain. Our team uses modern technology and deep industry experience to deliver customized logistics solutions that improve efficiency and reduce cost for our customers.

Our operation is based in Roanoke, VA and supports Volvo's manufacturing activities in the area. We manage and operate production‐support, warehousing, and inventory‐management functions to ensure accurate material flow and efficient day‐to‐day operations.

Essential Duties & Responsibilities

• Install, configure, and maintain PC/LAN systems, software, cabling, and related hardware.
• Provide technical support for low‐ to medium‐complexity issues with timely, accurate resolution.
• Monitor IT systems to identify issues early and address them proactively.
• Participate in IT projects including upgrades, system enhancements, and infrastructure improvements.
• Document and track incidents, service requests, and resolutions according to IT standards.
• Support assembly‐line downtime tracking and reporting.
• Manage, track, and report on the plant's 6S program.
• Fulfill internal and external data requests as needed.
• Assist with physical setup, maintenance, and relocation of IT hardware.
• Track IT equipment and supply inventory, and notify leadership when items need replenishment.
• Collaborate with corporate IT teams and external vendors to resolve complex technical issues.
• Follow all Quality and Environmental Management System policies and procedures.
• Perform other duties as assigned.

Job Requirements

• Technical Institute or Associate Degree in Computer Science, Information Systems, or a related field (or equivalent experience/certifications).
• 2+ years of IT support experience in a manufacturing or office environment preferred.
• Strong understanding of PC hardware, LAN troubleshooting, and workstation software.
• Working knowledge of Microsoft Windows OS, Microsoft Office Suite, and basic networking.
• Experience with VMware, SQL Server, or Visual Basic (VB) is a plus.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Commitment to customer service and effective teamwork.

Title - IT Operations Manager

Location - Onsite at Any Axos office location. - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV

Contract - 3 months contract to Hire

Job Description :

Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.

Responsibilities:

• Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
• Assist in the management of policy development and technology planning
• Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
• Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
• Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
• Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
• Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
• Ensure smooth operations of all IT systems and data security
• Understand and track applicable regulatory and reporting requirements
• Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
• Assist in preparing the IT organization's disaster recovery and business continuity plans, policies, and procedures
• Work with senior management to enhance monitoring of critical applications and develop operational run books
• Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
• Establish a stable performance environment by monitoring and analyzing problems
• Ensure problems are identified and solved as rapidly and efficiently as possible
• Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
• Provides estimates, forecasting and work planning assistance

Requirements:

• Bachelor's degree or equivalent in Information Technology, or related field
• 7+ years' experience working in an IT Operations production support role in an enterprise environment
• 2+ years' leadership experience
• Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
• Familiarity working with enterprise project planning and resourcing
• Internal and external customer-facing production support experience
• Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
• Knowledgeable with a variety of infrastructure technologies: Windows, VMware
• Active Directory
• Ability to support 24x7 operations
• Detail-oriented, with superior verbal and written communication skills
• Strong critical thinker with problem solving aptitude
• Excellent organizational skills with the ability to juggle multiple tasks at once
• Proactive mindset

Preferred:

• ITSM or ServiceNow experience
• Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification

Bank in Midtown, Manhattan is seeking a Compliance Technology Vice President for a full-time position!

Responsibilities:

• Responsible for supervising compliance IT team, managing projects and supporting the overall IT Compliance environment.
• Facilitate transaction analysis, rule tuning and testing on periodic basis based on the requirements in relevant procedures / methodology documentation or guidance from management
• Lead data design, data mapping, data reconciliation, data quality checks, and contribute to UAT and implementation on related Compliance systems (Actimize, CDD, Actimize WLF, Actimize SAM, ActONE, and Fircooft), along with working process design for new function/system and development of related manual, policy and procedural documentation.
• Assist with various regulatory change initiatives, primarily focused on but not limited to AML, KYC, and Sanctions.

Qualifications:

• Bachelor's Degree
• Master degree in technology is preferred
• 10+ years working in information technology, supporting a compliance program with a bank
• Knowledge of best practice data management and data/information governance frameworks
• Proficient in MS-SQL, PPT and Excel
• Prior experience supporting sanctions compliance, AML, KYC, BSA, etc.
• Proven experience in banking, with a strong emphasis as it relates to payment standards, payment flow, and business infrastructure
• Experienced in performance and implementation of AML & Sanctions software (e.g., Actimize, Fircosoft) are strongly preferred

CPIC Analyst, Technology Business Management (TBM)

Employment Type: Full-Time

Location: Washington, DC, USA (Onsite)

Salary Range $90,000 – $110,000 annually

Position Overview

The CPIC Analyst will focus on Technology Business Management (TBM) and support Federal Chief Information Officer (CIO) organizations in advancing IT cost transparency and portfolio analysis through the Apptio platform. This role contributes to effective IT investment governance and financial management across federal IT portfolios.

Key Duties and Responsibilities

- Provide support for Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management processes.

- Assist in the implementation and ongoing use of Technology Business Management (TBM) practices utilizing the Apptio platform.

- Contribute to IT cost transparency efforts, including the development and maintenance of cost allocation methodologies.

- Align financial, technical, and operational data with the TBM taxonomy and standards.

- Support Apptio data ingestion processes and IT cost modeling activities.

- Perform IT investment portfolio analysis and develop reports to support Investment Review Boards (IRBs).

- Assist with lifecycle management activities across the CPIC Select, Control, and Evaluate phases.

- Support the preparation and submission of OMB Exhibit 53 and Exhibit 300 documentation, including IT portfolio summaries and major IT investment business cases.

Required Qualifications

- Ability to successfully pass a comprehensive federal background investigation.

- Bachelor's degree in Information Systems, Business Administration, Finance, Public Administration, Computer Science, or a related discipline.

- Three to five years of experience supporting Federal IT portfolio management, IT financial management, or CIO governance functions.

- Hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.

- Familiarity with federal IT financial management systems and tools.

- Strong written and verbal communication skills.

Preferred Qualifications

- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.

- Relevant professional certifications, including TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).