Sms Jobs in Usa

About Nominal:

Nominal is a DTC jewelry brand rooted in Arabic heritage and Islamic faith, serving a predominantly Muslim, female audience. We're aiming for revenue growth via improving customer lifetime value and building a best-in-class retention engine. We're a lean, high-performing team that punches above our weight.

Reports to: CMO

Location: Phoenix, AZ preferred (remote available for exceptional candidates)

Job Summary:

As Head of Retention at Nominal, you'll own everything that keeps customers coming back: email/SMS strategy, loyalty programs, post-purchase journeys, conversion optimization, and creative promotions. You'll manage our email/SMS agency, work with our CRO agency, and use data to turn one-time buyers into repeat customers. This role is for someone who's driven repeat purchase rate and LTV improvements at a $10M–$50M DTC brand and knows the playbook like they made it.

Key Responsibilities:

Retention & Lifecycle Marketing

• Drive 15%+ improvement in repeat purchase rate through loyalty optimization, segmentation, and targeted campaigns
• Revitalize our loyalty program and turn it into a measurable revenue driver
• Build post-purchase flows, VIP nurture campaigns, and win-back sequences that increase LTV

Email/SMS Strategy

• Own strategic direction of our email/SMS program (managed by agency); grow revenue and drive intentional promotions into those channels
• Grow email list through lead capture optimization and creative list-building tactics
• Optimize flows (welcome, cart abandon, post-purchase, win-back) and create exclusive promotions for subscribers

Creative Promotions & Offers

• Design flash sales and exclusive offers: SMS-only deals, app-early access, discount tiers, VIP perks
• Build promotional calendar with CMO for product launches and cultural campaigns
• Test gamification, spend thresholds, and urgency tactics that drive conversions without cheapening the brand

Conversion & AOV Optimization

• Partner with CRO agency to improve site conversion (currently ~2%) through testing and optimization
• Increase AOV by 10–15% via bundling, upsells, cross-sells, and checkout flow improvements
• Optimize merchandising: move slow sellers to clearance, improve product presentation, reduce friction

Customer Insights & Analytics

• Use data to understand what drives repeat purchases and what causes churn
• Build dashboards tracking CAC, LTV, repeat rate, cohort performance, email/SMS revenue
• Conduct customer research (surveys, reviews, interviews) to inform retention strategy

Agency Management

• Manage email/SMS agency (BAD Marketing), CRO agency (WeConvert), and upsell platform (OneclickUpsell)
• Set strategy, review performance, hold partners accountable

Key Qualifications:

Required:

• 5–7+ years in DTC e-commerce, focused on retention, email/SMS, and lifecycle marketing at Shopify brands doing $10M–$50M+ revenue
• Proven track record improving repeat purchase rate and driving significant email/SMS revenue growth
• Expert with Klaviyo, Attentive, Postscript, or similar email/SMS platforms
• Experience optimizing loyalty programs ( , Yotpo, LoyaltyLion, etc.)
• Strong on conversion optimization: built upsell funnels, tested bundling, optimized checkout flows
• Data-driven: comfortable with CAC, LTV, cohort analysis, TripleWhale, Shopify Analytics
• Experience managing agencies and getting results from external partners
• Bias toward action: test fast, kill what doesn't work, scale what does

Bonus:

• Worked at jewelry, fashion, beauty, or lifestyle DTC brands
• Experience with mobile app marketing and app-exclusive promotions
• Background with culturally meaningful or faith-based brands
  

What This Role Is Not:

• Not focused on paid media (we have an ad buyer for that)
• Not SEO or content marketing
• Not managing a large internal team (you'll work with agencies and our Marketing Ops Coordinator)

If you're deeply interested in this role, please e-mail with an intro and your resume. Subject Line "Head of Retention Application".

About Us

Posh Peanut is a fast-growing, design-obsessed baby and kids brand built for the modern parent. We are digitally native, move quickly, experiment boldly, and attract A-talent who want to build something culturally relevant and genuinely loved.

Role

We are seeking a Head of Ecommerce to own and evolve Posh Peanut’s digital flagship. This leader is responsible for the daily health of the site while shaping the roadmap that drives growth, profitability, and customer loyalty. The role blends strategy and hands-on execution across merchandising, optimization, analytics, and platform management, partnering closely with Planning, Buying, Brand, Creative, Performance Marketing, and Executive leadership.

What You’ll Do

Strategy, Operations & Merchandising

• Define the short and long-term ecommerce growth strategy aligned to company revenue, margin, and customer goals
• Manage day-to-day performance of the Shopify Plus storefront
• Oversee site merchandising including launches, promotions, and content updates
• Partner with Planning and Buying to align inventory visibility and sell-through

Optimization, Analytics & Discoverability

• Lead CRO strategy, A/B testing, personalization, and UX improvements
• Build and maintain reporting across revenue, conversion, AOV, and key site metrics
• Translate insights into clear recommendations and initiatives
• Own SEO foundations and drive AEO, GEO and agentic commerce

Technology & Leadership

• Define and manage the ecommerce tech roadmap and third-party development partner
• Build and manage a high-performing ecommerce team
• Collaborate cross-functionally with Brand, Creative, Performance, Planning, Finance, and Operations to deliver unified digital experiences

Retention & Lifecycle

• Ideally oversee retention strategy including email, SMS, and loyalty programs
• Partner with CRM and performance teams on segmentation, automation, and personalization efforts

What You’ll Bring

• 10+ years of direct-to-consumer ecommerce experience, ideally in apparel or lifestyle
• Deep hands-on expertise with Shopify Plus
• Proven success improving conversion, revenue, and customer lifetime value through testing and optimization
• Strong analytical skills with the ability to turn data into action
• Experience managing external developers and technology vendors
• Demonstrated team leadership and cross-functional influence
• Nice to have: Klaviyo, Attentive, Algolia
• Comfortable operating in a fast-paced, test-and-learn environment

Hybrid role based in Glendale, CA with an expectation of approximately three in-office days per week.

A Junior focused fashion brand is looking for an Associate Technical Designer .You will play a key role in supporting junior and plus-size denim development from concept through production. This position collaborates cross-functionally with Technical Design, Design, Product Development, and Production teams, reporting to the Director of Production.

Key Responsibilities:

• Support the Technical Design team with construction, fit approvals, comments, and timeline management

• Prepare for, organize, and lead fit sessions while recording detailed fit comments

• Analyze samples for size, fit, grading accuracy, quality, and construction

• Revise patterns, grade rules, and construction details as needed

• Communicate daily with overseas vendors regarding specifications, fit corrections, and grading issues

• Maintain measurement charts, technical documentation, and sample tracking

• Review prototypes, SMS, and production samples to ensure brand consistency

• Partner cross-functionally to meet development and production deadlines

• Conduct research on denim fabrics, trims, and finishes

• Analyze customer feedback and sales insights to enhance fit and quality standards

Qualifications:

• 3–4 years of denim-specific Technical Design experience (junior and plus-size preferred)

• Strong understanding of fit, grading, garment construction, and production feasibility

• Experience creating tech packs and issuing fit comments to overseas vendors

• Proficiency in Adobe Illustrator and Microsoft Office (Excel, Word, Outlook, PowerPoint)

• Highly organized with strong communication skills in a fast-paced environment

• Comfortable working hands-on with garments and samples

The Opportunity 

Do you want to be a part of one of America’s first beach brands? Founded in 1961 by female founder Carrie Birdwell Mann, Birdwell Beach Britches maintains its rich tradition of handmade, exceptionally crafted, and highly functional apparel. Our signature board shorts, made of nearly indestructible SurfNyl™, provide an unprecedented level of comfort and durability. 

By bringing high-quality, functional products to the market, we empower consumers to buy better and reduce waste, improving our environmental footprint. Birdwell is committed to sustainability, innovative sourcing, and maximizing the use of materials throughout the product lifecycle. 

Your Role: Product Developer 

As Product Developer, you will play a critical role in translating design vision into premium, production-ready garments. You’ll work cross-functionally with Design, Production, and Sourcing, managing the development process from concept through final sample. This role demands exceptional efficiency, the ability to thrive under pressure, and a strong problem-solving mindset. You’ll ensure cost control and uncompromising quality while navigating challenges with resilience and creativity. 

Attention to fit, trim, fabric, and finishing is essential, as is maintaining clear communication with suppliers and vendors. You’ll own calendar tracking, sample management, and cost negotiations—bringing a disciplined, efficient, and solutions-oriented approach to each product cycle. 

Key Responsibilities 

Product Development Process 

• Manage all aspects of development from initial handoff through final SMS and pre-production approvals, ensuring timelines are met even in high-pressure situations. 
• Ensure all styles meet Birdwell’s premium standards for fit, fabric, trim, and construction, balancing speed and quality. 
• Maintain product integrity while solving for cost, feasibility, and production efficiency—proactively identifying and resolving obstacles. 
• Collaborate with Design to interpret seasonal concepts into tech-ready garments, adapting quickly to shifting priorities and challenges. 
• Ensure all products meet regulatory & brand compliance requirements. 

Technical & Quality Oversight 

• Own tech pack accuracy, spec creation, and fit comments; coordinate and attend fittings with a focus on rapid, effective problem resolution. 
• Manage sample tracking, review proto/SMS/TOP samples, and provide feedback on fit, quality, and make, demonstrating resilience and adaptability. 
• Ensure quality standards are clearly communicated to suppliers and reinforced through development, even under tight deadlines. 

Vendor Communication & Sourcing Support 

• Act as daily point of contact for development vendors and raw material suppliers, maintaining composure and clarity under stress. 
• Track fabric and trim sourcing; request submits and approvals based on calendar deadlines, prioritizing efficiency and accuracy. 
• Negotiate pricing and minimums with vendors to balance margin and quality expectations, using creative problem-solving to achieve optimal outcomes. 
• Build strong relationships with domestic manufacturing partners to support brand standards and resolve issues swiftly. 

Calendar & Budget Management 

• Own and maintain the development calendar; ensure timely approvals and handoffs to Production, even when facing competing demands. 
• Partner with the VP of Operations on margin planning, target pricing, and vendor capacity, using data-driven problem-solving to optimize results. 
• Maintain organized records of development status, sample flow, and cost changes for maximum efficiency. 

Qualifications 

• 5+ years of product development experience in premium men’s apparel, with a focus on woven shorts, woven pants, woven tops, sweaters, knits, and UV shirts. 
• Proven expertise in developing high-quality, heritage men’s apparel. 
• Experience with domestic apparel development, including sourcing and production with U.S.-based vendors and factories required. Experience working in the greater-Los Angeles area strongly preferred. 
• Strong technical knowledge of garment construction, fit, and grading for the above categories. 
• Familiarity with trims, finishing techniques, and materials used in high-quality, long-lasting men’s apparel. 
• Proficient in Adobe Illustrator, Excel, and PLM systems (or highly organized in manual tracking if no PLM is used). 
• Excellent supplier communication and negotiation skills, with a proven ability to resolve issues under pressure. 
• Strong sense of urgency, accountability, and time management, with demonstrated stress resistance. 
• Passion for product excellence, heritage craftsmanship, and creative problem-solving. 
• Must be available to travel to factories and vendors, both domestic and global. Must also be available to work on-site in San Clemente, CA. The day-to-day needs of the business will dictate the work location.  

Why Birdwell 

At Birdwell, quality isn’t a tagline—it’s our tradition. As Product Developer, you’ll help turn vision into reality, ensuring that every stitch, seam, and silhouette lives up to our promise of performance and longevity. Join us in creating products that are truly built for life, where your efficiency, resilience, and problem-solving skills will make a lasting impact. 

The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company.

Core Accountabilities and Responsibilities

5-star Concierge Service

• Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach.
• Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries.
• Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction.
• Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist.

Stylist Partnership Development

• Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth.
• Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked.
• Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements.
• Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish.

Knowledge and Process Execution

• Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support.
• Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement.
• Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction.
• Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems.

Cross-functional Collaboration

• Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success.
• Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives.

Required Knowledge, Skills, and Abilities

• Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced
• Strong problem-solving, communication, and relationship management skills.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk).
• Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy.
• Providing fit and product advice, ideally within apparel, tailoring, or styling environment.
• Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
• Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business.

Required Education and Experience

• Bachelor’s degree in Fashion Merchandising, Business, Communication, or a related field preferred.
• 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services.
• Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools.
• Familiarity with building successful rapport and loyalty with clients.
• Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
• Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.).

Travel

• There is minimal anticipated travel required for this position.
• Annual and Semi-Annual Company Conferences, usually in the DFW area

This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.

FRAME is a modern fashion brand celebrated for its refined, effortless aesthetic. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California ease and Paris sophistication, FRAME draws inspiration from art and design, creating collections with a timeless yet modern sensibility.

Beyond fashion, the world of FRAME continues to expand through meaningful collaborations with cultural institutions from hotels to auction houses.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

The Technical Design Manager, RTW will lead the technical design process across Ready-to-Wear categories, ensuring the highest standards of fit, construction, and garment quality throughout development and production. This role is responsible for managing the Technical Design team while also maintaining hands-on involvement in the development process, particularly within Cut & Sew, and supporting additional categories as needed.

The ideal candidate is highly detail-oriented, collaborative, and experienced in managing multiple seasons of development simultaneously. This individual will partner closely with Design, Product Development, and Production teams to translate creative concepts into well-executed garments that meet brand standards, fit expectations, and production timelines.

This role plays a critical part in maintaining consistency, efficiency, and technical excellence across the product lifecycle while helping to refine processes and support the continued growth of the technical design function.

Responsibilities

• Lead and manage the Technical Design team for RTW
• Independently manage technical design workload for Cut & Sew and support team on other categories as needed.
• Lead and manage fittings to ensure alignment with design vision and garment functionality.
• Manage Proto, SMS and bulk tech packs/ fittings flowing to vendors for multiple seasons at a time.
• Deliver complete, accurate, and timely fit comments via tech packs, including necessary points of measure, annotated sketches, and digital images.
• Ensure consistent and proper fit throughout development by providing vendors with image-driven fit corrections, referencing vendor patterns, and applying best practices for pattern shape and balance.
• Organize and delegate seasonal storage and maintenance of all fit samples.
• Spec and evaluate samples prior to fittings. Delegating and collaborating with the team as necessary.
• Manage timelines to support seasonal development calendars and on-time deliveries
• Implement and refine technical design processes to improve efficiency and accuracy
• Analyze recurring fit or production issues and implement long-term solutions
• Additional responsibilities as necessary.

Technical Skills & Abilities

• Strong proficiency in identifying and communicating precise fit corrections.
• In-depth knowledge of garment construction standards and manufacturing processes.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and a proactive approach to troubleshooting.
• Effective and collaborative team player with excellent interpersonal skills.
• Exceptional organizational and time management skills; able to prioritize in a fast-paced environment.
• Ability to adhere to established processes while identifying and suggesting process improvements.
• Strong understanding of fitting priorities and managing work flow.
• Bluecherry experience is a plus.

Education & Experience

• 5–10+ years of technical design experience in contemporary or premium apparel
• Strong expertise in garment construction, grading, patternmaking, and fit evaluation
• Experience managing multiple categories

Company Description

Greenwich St. Jewelers is an award-winning jewelry boutique located in the heart of Tribeca, NY with a personally curated selection of fine jewelry and unique engagement rings and wedding bands. We are experts in custom jewelry and jewelry repair/restoration with a full service jewelry shop on premises.

As a family business business celebrating our 50th year in the industry, we lead with our heads and our hearts. Our greatest joy is the feeling of unearthing something unexpectedly delightful for our customer. We believe jewelry isn't just something you own, it is something that becomes part of who you are. We're so proud to help our clients discover their new favorite part of themselves.

Role Description

We are seeking a detail-oriented Ecommerce & Inventory Coordinator to own product setup, inventory workflows, and Email and SMS briefing execution across Greenwich St. Jewelers’ Shopify Plus ecosystem. This role ensures accuracy, consistency, and visual excellence across PDPs, collection pages, site merchandising, and lifecycle marketing initiatives.

The ideal candidate brings strong operational rigor, advanced Shopify Plus fluency, and hands-on experience supporting Email and SMS programs in a luxury e-commerce environment. 

This is an on-site role requiring 5 days per week in our New York City office.

Core Responsibilities

Site Inventory Listings

• Receive newly entered inventory from the Inventory Associate to commence website processing, including:
• Sorting and maintaining inventory in designated GST locations according to status
• Reporting any additional main photo needs to Vendor or Inventory Associate
• Writing and formatting long-form web descriptions optimized for SEO and UX
• Listing all product details per GST guidelines in bullet format
• Ensuring all online assets are complete and set live in Shopify within two weeks of receipt, notifying sales floor managers for merchandising within the same timeframe
• Creating variants and setting evergreen status as needed once product is live on Shopify

Site Maintenance

• Create, merchandise, and maintain all collection pages, including monthly audits of designer and Top Nav collections for accuracy and relevance
• Conduct weekly site and merchandising audits to ensure PDPs have complete web descriptions, product details, imagery, and supporting assets
• Update photos for alternate metals as needed

Site Strategy & Experience

• Own upload, strategy, and briefing for all site assets, working with the Graphic Designer, Ecommerce & Marketing Director, and Developers (if needed) to ensure assets are on-brand and optimized for mobile and desktop
• Leverage data and Shopify knowledge to translate strategic direction from the Ecommerce & Marketing Director into high-impact site experiences for key moments (Holiday, Sale, Collaborations, etc.)
• Own weekly and monthly site performance and merchandising reporting, providing thoughtful analysis and actionable recommendations
• Ensure press and promotional mentions are reflected on-site via appropriate badges and merchandising

Third-Party Management

• Create, assign, and follow up on all developer tickets covering new feature requests, visual issues, promotions, site updates, new themes, and ongoing enhancements
• Attend all Digital Agency meetings with the Ecommerce & Marketing Director, leveraging time to address high-priority initiatives and outstanding requests
• Execute all agency-recommended site updates with Ecommerce & Marketing Director approval
• Monitor digital project execution to ensure initiatives progress according to timelines and roadmap
• Own site updates required to support SEO and Paid Media initiatives, including collection creation, merchandising, and providing linking destinations
• Coordinate cross-agency communication and initiatives to ensure alignment and timely execution
• Provide linking direction, create collection pages, and optimize merchandising for Email Marketing
• Add new vendors to Shopify as needed

Email & SMS Responsibilities

• Own monthly briefing process, including copy, image selection, segmentation, send times, and template direction for Email Campaigns, Flows, and SMS
• Own reporting and data analytics for Email Campaigns, Flows, and SMS

Photography Responsibilities

• Assess styled and on-model shot needs for upcoming site and email assets and submit requests to the Social Media Coordinator
• Add SKUs with missing imagery to the shot list weekly
• Pull product and organize trays by designer ahead of shoots
• Return jewelry to the appropriate display, tray, or bin post-shoot
• Receive web-ready alt-view folders once complete
• Upload new imagery to PDPs and adjust image order so model alt views appear first

Qualifications & Skill Summary

• At least 3 years of professional, non-internship experience required
• Advanced Shopify Plus experience across product uploads, variants, collections, merchandising, and PDP optimization
• Strong understanding of e-commerce merchandising and UX best practices
• Proven experience managing inventory workflows via Shopify Plus and Luxe
• Hands-on experience briefing and supporting Email and SMS campaigns and flows
• Advanced Klaviyo experience across segmentation, scheduling, and reporting
• Strong analytical and reporting skills across site performance, Email, and SMS
• Working knowledge of SEO best practices for e-commerce content and structure
• Experience collaborating with developers, agencies, and cross-functional teams
• Strong project management skills across multiple priorities and deadlines

Programs & Platforms

• Advanced Shopify Plus - Required
• Advanced Klaviyo - Required
• Microsoft Office
• Luxe (retail inventory platform)
• Google Workspace
• Project management platforms: Asana, Basecamp
• Google Analytics, Shopify Analytics, Klaviyo Analytics, Microsoft Clarity
• Adobe Photoshop

Benefits

• Annual Salary $70,000-$80,000
• 15 paid vacation days and 5 sick/personal days per year
• Medical/Dental/Vision for employee
• Flex Spending Account
• Commuter Spending Account
• 401k with matching (eligible after 1 year of employment)
• Employee Discounts for Self Purchases

Greenwich St. Jewelers is an Equal Opportunity Employer. We are a company that employs a diverse group of people from many cultures and gender expressions. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Job Title: Technical Designer (Associate level)

Location: In-Office – Los Angeles, CA 

Schedule: Full-Time; Monday-Friday 8:30am-5:00pm 

Department: Production 

Reports To: Director of Production 

Compensation: $31.00 to $36.00 an hour 

Position Summary 

The Judy Blue Technical Designer will demonstrate expertise and knowledge in both junior and plus-size denim – development, fit, construction, sizing, grading, and production practices and procedures. The ideal candidate will have proven success in an apparel/garment construction and manufacturing environment with a specific focus on denim. The Technical Designer is responsible for a cross-functional position that interacts with both the creative and executive parts of the business. This role collaborates with the Technical Design, Design, Product Development, and Production teams, and reports to the Director of Production. 

Key Responsibilities 

• Support the Technical Design team in all aspects; working closely with other team members to effectively manage the overall workload related to construction, fit, approvals, comments, timelines, and other relevant tasks, all under the guidance of Senior Technical Designer. 
• Prepare for, organize, and lead fittings, and record accurate fit comments during fittings. 
• Analyze all samples for size, fit, quality, and construction and review findings with Senior TD as needed. 
• Revise patterns, grade rules, and construction as needed, under the guidance of Senior TD. 
• Communicate daily with overseas vendors re: fit, specs, grading issues and construction via fit comments and email correspondence. 
• Maintain sample library, measurement charts, technical documentation, and tracking. 
• Assist in reviewing prototypes, SMS, and production samples for fit, quality, and accuracy. 
• Partner with cross-functional teams (design, product development, and production) to ensure deadlines are met. 
• Conduct basic research on fabrics, trims, and finishes as needed. 
• Ensure consistency of brand fit and construction standards across styles. 
• Strive to enhance fit and quality by analyzing customer feedback, sales input, and staying informed about market competition. 
• Team administrative support tasks as needed. 

Qualifications 

• Bachelor’s Degree in Apparel Manufacturing, Product Development, Technical Design, Patternmaking, or equivalent work experience. 
• 5-10 years’ work experience Technical Design or a related field, including experience with fit, spec, patterns, fabrics, and commenting preferred. 
• Experience with junior and plus size denim. 
• Possess a comprehensive understanding of fit in patterns, construction techniques, sample evaluation, material assessment, workmanship, functionality, and production feasibility. 
• Extensive computer experience including, but not limited to, Adobe Illustrator, Microsoft Office: Excel, Word, Outlook, PowerPoint. 
• Comfortable with multitasking and handling changing priorities in a fast-paced environment. 
• Strong planning, organizational, and problem-solving skills with a sense of priority for deadlines and attention to detail. 
• Strong verbal and written communication skills. 
• Positive and collaborative spirit. 
• Ability to physically work with garments and samples. 

Benefits

• Medical, Dental, and Vision insurance (HMO and PPO options)
• Accrued paid time off
• 7 Paid Holidays
• 401(k) option
• 3% Company Safe Harbor contribution*
• Pension*
• Sick leave

*Employee eligible after 12-month, full vesting after 6 years.

Eligibility

Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. We are unable to sponsor employment visas at any stage.

Physical Requirements

This role is office-based and involves standard activities such as sitting, typing, attending meetings, and occasional lifting of items up to 10 pounds. We’re committed to providing reasonable accommodations to support individuals with disabilities in performing essential job functions.

LIFECYCLE MARKETING MANAGER

Location: Portland / Hybrid

Evelyn & Bobbie is revolutionizing an industry. We are a fierce team of individuals committed to creating more comfortable, more supportive intimate apparel for women. We question limitations, simplify problems, and use science for solutions. We believe in doing things better every day. Now seven years old, Evelyn & Bobbie is experiencing rapid growth, and we are expanding our team of career-minded professionals who strive to impact society in meaningful ways through our products and our message.

We are experiencing exciting growth and are expanding our team of strategic, data-driven marketers who are passionate about building meaningful customer relationships. We have an invitation waiting for a Lifecycle Marketing Manager who thrives at the intersection of strategy, data, and creativity. This role is responsible for developing and executing lifecycle strategies that maximize customer engagement, satisfaction, and revenue throughout the entire customer journey. The ideal candidate brings a deep understanding of customer behavior, hands-on experience with marketing automation tools, and a proven ability to drive growth in a direct-to-consumer environment.

Responsibilities:

• Develop and execute comprehensive lifecycle marketing strategies to increase customer engagement, satisfaction, and lifetime value, aligning with Evelyn & Bobbie’s mission to empower women through innovative intimates.
• Own customer segmentation and targeting strategy, implementing sophisticated segmentation frameworks to optimize the customer journey and ensure personalized, relevant communications.
• Design and manage multi-channel campaigns across email, SMS, and push notifications to engage customers at key touchpoints and promote products that combine comfort with cutting-edge design.
• Monitor, analyze, and report on campaign performance, utilizing data and insights to inform decisions, optimize results, and ensure alignment with business objectives.
• Develop and maintain a structured testing and experimentation framework to continuously improve campaign performance and enhance the customer experience.
• Partner cross-functionally with product, design, merchandising, and analytics teams to build integrated marketing campaigns that reflect Evelyn & Bobbie’s commitment to quality, innovation, and inclusivity.
• Ensure marketing automation systems and workflows are optimized for scalability, personalization, and operational efficiency.

Qualifications:

• Bachelor’s degree in marketing, business, or a related field; MBA preferred.
• 5+ years of experience in lifecycle marketing or a related field, preferably within a direct-to-consumer environment.
• Hands-on experience with marketing automation tools such as HubSpot, Marketo, Pardot, Klaviyo, or similar platforms.
• Familiarity with HTML and CSS for email design is a plus.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Excellent verbal and written communication skills, with proven ability to collaborate effectively across cross-functional teams.
• Deep understanding of customer behavior and segmentation strategies, with a commitment to enhancing the customer experience.
• Strategic and innovative thinker who aligns with Evelyn & Bobbie’s mission to revolutionize the intimates industry.

Benefits:

• Competitive salary
• Responsible Time Off (“RTO”)
• 10 paid holidays, annually
• Generous PPO medical, vision, and dental insurance
• Up to 3% match on retirement contributions
• Discounts on company products
• An opportunity to make your mark and develop a legacy

Assistant Designer

Client Overview: Built on a unique combination of performance, luxury and style, our client is a world-wide marketer of men's and women's golf apparel and accessories.

Position Overview: Responsible for assisting in all aspects of developing product for brand. Must be a well-organized team player, excellent communicator, creative, detail-oriented person, and ability to multi-task.

Assistant Designer Responsibilities:

• Must adhere to the established time and action product development calendar.

• Ability to react to fast-track TPs, lab-dips, SO’s styles as per customer needs. •Partner with Merchandising throughout the design process from ideation through final BOM review pass off.

• Responsible for all PLM Tech Pack and BOM, artwork pitch & design detail sheet creation.

• Responsible for the review, comments and approval of all seasonal lab dips, strike-offs, trims from development through production.

• Organize and maintain seasonal lab dip and print strike off developments folders.

• Research market trends in color, styles, silhouettes (knits, wovens, outerwear, sweaters), prints within golf (sports) market and lifestyle sectors.

• Identify additional brand applicable trend & opportunities for discussion.

• Remain current with competitor products and trends.

• Assist in creating seasonal color palettes. Assist with sketching then CADing collection using Adobe Illustrator/photoshop programs.

• Assist in building Collection and SMS line sheets.

• Design and develop on-product trim, i.e., buttons, zippers, tapings that are relevant to the products.

Assistant Designer Qualifications:

• 0-2 Years of relevant design experience

• Ability to work in a fast-paced design driven environment interacting with several cross functional divisions.

• Must have strong color sensibility.

• Passion for the product development process.

• Eye for tasteful, casual sportswear & activewear. Excellent design and sketching skills.

• Strong Adobe Illustrator and photoshop skills.

• Punctuality & dependable attendance.

• Proficiency in: WebPLM, Adobe Illustrator, Photoshop, Windows (Outlook / Word / Excel).

• No job too small attitude

• Bachelor’s Degree Experience Required