Sms Jobs in Usa

Location: Dearborn, MI (Remote)

Employment Type: Full-Time Contract

Pay: $83-87 per hour

Description: We are seeking a Product Manager to lead the vision, strategy, and execution of a next-generation Data Attribution & Intent Platform that powers multiple virtual agents across chat, SMS, and voice channels. This platform will orchestrate customer intent detection, manage guardrails to prevent hallucinations, ensure compliant responses, and generate actionable performance insights through leading and lagging indicators. You will own the product lifecycle—from discovery to delivery—ensuring our AI-driven experiences are reliable, measurable, and continuously improving. This role sits at the intersection of AI safety, customer experience, analytics, and automation. You will shape how intelligent systems responsibly interact with customers at scale—ensuring trust, measurable outcomes, and continuous optimization.

Responsibilities:

• Define and execute the roadmap for an enterprise-grade Intent & Attribution Platform supporting multi-channel (chat, SMS, voice) virtual agents
• Establish a scalable architecture that integrates with conversational AI systems, CRM platforms, knowledge bases, analytics tools, and contact center systems.
• Lead the development of intent classification frameworks across customer touchpoints
• Define response validation pipelines that include: Knowledge grounding and citation requirements. Policy enforcement checks. Confidence scoring and escalation thresholds
• Design and implement attribution models that measure- Leading indicators: intent recognition accuracy, containment prediction, response confidence, latency, user sentiment; Lagging indicators: deflection rate, call reduction, resolution rate, CSAT, repeat contact rate
• Define automated and human-in-the-loop quality scoring models
• Collaborate with Engineering, Data Science, UX, Compliance, Contact Center Operations, and Customer Success

Requirements:

• Bachelor's Degree
• 10+ years of Product Management experience (AI/ML, conversational AI, or analytics platforms preferred)
• Agile Software Development
• Artificial Intelligence & Expert Systems
• Business Strategy

Preferred:

• Strong understanding of: Intent modeling & NLP systems LLM guardrails and hallucination mitigation techniques Attribution modeling & performance analytics
• Conversational platforms (chat, SMS, voice IVR)
• Experience with enterprise SaaS platforms and API-driven architectures
• Proven ability to define metrics frameworks and performance dashboards
• Strong analytical mindset and ability to work with data scientists and engineers

Key Lime Air Safety Administrative Specialist

We are a growing regional airline based at Centennial Airport with over 27 years of history in the aviation industry as a Part 121 and Part 135 air carrier. Our operations include cargo, private/VIP large cabin charters, and scheduled passenger service under our Denver Air Connection brand.

We operate a fleet of more than 30 aircraft, including Fairchild Metros, Dornier 328 Jets, Embraer E-145LRs, and an Embraer Brasilia. Our growth plans include the continued addition of E-145LRs to our fleet.

Location: 13252 E Control Tower Rd. Englewood, CO 80112

Starting Salary: $26.00 an hour

Benefits:

• Employer paid health, vision, dental, and life insurance for the employee
• Matching 401k up to 4%
• Accruing PTO days, a maximum of 18 days per year
• Flight benefits through ZED program

Position Summary

The Safety Administrative Specialist plays a key role in supporting Key Lime Air’s Safety

Management System (SMS). This position is responsible for day-to-day administration of

safety reports, maintaining safety records, assisting with Safety Risk Management (SRM)

activities, and tracking safety performance data across Part 135, Part 121, and charter

operations.

Reporting to the Operations Quality Assurance Manager, the role provides both

administrative and analytical support to the Safety team and helps reinforce a proactive,

Just Culture approach to safety. This position serves as a primary point of contact for safety

report processing, SHAIDER tracking, Safety Performance Indicators (SPIs), and safety documentation used for operational decisions and regulatory compliance.

Key Responsibilities

• Receive, review, categorize, and process safety reports in accordance with SMS procedures.
• Process and track SHAIDER reports, ensuring proper use of SMS taxonomy within VOCUS.
• Maintain confidentiality and ensure non-punitive handling of safety information.
• Track safety reports, corrective actions, and follow-up items through closure.
• Support hazard identification thorough safety reports, audits, and operational changes.
• Assist with the development, documentation, and tracking of Safety Risk Assessments (SRAs).
• Monitor approved risk controls and mitigation actions for completion and effectiveness.
• Coordinate SRM activities with other departments as part of Management of Change (MOC) processes.
• Track and maintain Safety Performance Indicators (SPIs) and Safety Performance Targets (SPTS)
• Monitor trends to identify emerging risks or degraded performance.
• Review safety data to identify systemic issues and opportunities for improvement.
• Prepare safety summaries, reports, and dashboards for Safety leadership.
• Develop presentations for Safety Review Boards (SRB), Safety Action Groups (SAG), and management briefings.
• Support internal safety communications, newsletters, and bulletins.
• Coordinate with Operations QA, IEP, and LOSA programs to support Safety Assurances activities.
• Provide safety data and documentation for internal audits and FAA SMS oversight.
• Assist with tracking corrective actions and verifying supporting closure documentation.
• Ensure safety records meet company and regulatory retention requirements.
• Maintain organized records of safety reports, SRAs, SPIs, and mitigation actions.
• Track safety action items and assist with scheduling safety meetings and reviews.

Required Qualifications

• Experience in aviation safety, reporting, SMS coordination, or operational risk management.
• Working knowledge of FAA SMS requirements (14 CFR Part 5)
• Experience in Part 135, Part 121, or mixed operational environments preferred.
• Strong written communication, analytical, and organizational skills.
• Proficiency with Microsoft Excel and Power Point.

Preferred Qualifications

• Formal SMS or SRM training.
• Experience with aviation safety reporting databases.
• Familiarity with human factors, Threat and Error Management (TEM), and Just Culture principles.

Key Competencies

• Strong attention to detail and date accuracy.
• Professional written and verbal communication skills.
• Discretion when handling sensitive or confidential information.
• Ability to work across departments and support multiple stakeholders.

Company Overview

McLeod Express has been family-owned and operated for over 40 years. We are an asset-based transportation company which provides logistical solutions to our customer’s needs by offering truckload, dedicated, third-party logistics, and warehousing services. We are committed to providing the highest quality of transportation services. Our customers are our most valuable resource, and we supply specialized account representatives to ensure their satisfaction and design a plan to meet their needs. At McLeod Express, we are searching for motivated individuals who enjoy a fast-paced work environment to help us continue to provide quality services to our customers. We are growing at a fast pace and look forward to adding qualified individuals to our team.

Job Summary

We are seeking a dynamic and highly experienced Director of Safety to own and integrate safety, compliance, and day-to-day operational execution across the fleet. This is a senior leadership role with real authority, real accountability, and real impact on the company’s future.

The Director of Safety is responsible for reducing risk, improving CSA/SMS scores, and building scalable systems that support growth. This role sits at the intersection of safety, compliance, dispatch operations, driver management, and insurance performance. You will lead safety strategy, manage internal teams and vendors, and serve as the primary point of accountability for FMCSA compliance and loss prevention.

Key Responsibilities

• Provide a culture of Safety & Compliance leadership, accountability, and operational excellence across all locations
• Own all FMCSA, DOT, and CSA/SMS compliance across the fleet
• Lead corrective action plans to reduce violations, inspections, crashes, and insurance risk
• Manage driver qualification files (DQFs), MVR monitoring, medical cards, and certifications
• Oversee accident response, investigations, and root-cause analysis
• Serve as the primary contact for audits, roadside trends, and insurance underwriters
• Implement and enforce safety policies, driver standards, and accountability frameworks
• Develop, implement, and maintain Fleet and Safety manuals in alignment with OSHA and other regulatory standards.
• Monitor tractor and trailer compliance
• Identify and remove repeat high-risk drivers and operational bottlenecks
• Analyze data and dashboards to identify and predict risk, track trends, and drive decisions
• Insurance & Risk Management
• Partner with ownership and insurers to improve risk profile
• Support insurance renewals, mid-term reviews, and underwriting narratives
• Reduce claim frequency and severity through proactive controls
• Team Leadership

Expectations

• Manage and develop safety team specialists and operational support roles
• Monitor, mentor, and coach drivers through camera system
• Set KPIs, expectations, and performance standards
• Train drivers and internal teams on safety and operational best practices
• Reduction in CSA BASIC scores and active flags
• Fewer roadside violations and preventable incidents
• Improved insurance terms and underwriter confidence
• Prepare for audits and counsel on inspection outcomes
• Strong driver accountability without toxic culture

Qualifications

• 3-5+ years in trucking safety, compliance, or fleet operations
• Prior leadership experience in a safety role/environment
• Excellent communication, leadership, and organizational skills.
• Familiarity with DOT compliance and regulatory requirements
• Comfortable in high-accountability, fast-moving environments
• Excellent communication, leadership, and organizational skills.
• Ability to travel terminal locations as needed (Springfield, IL and Lafayette, IN)
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Knowledge of FMCSR, OSHA, and EPA regulations

Salary Range: $70,000 - 90,000

McLeod Express is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Who we are:

Ellis Brooklyn is an award-winning, sustainable fragrance brand. Since 2015, we've been creating fine fragrances from a different perspective, focusing on modern innovations, quality ingredients and a modern approach to our everyday fragrances. We are looking for a hungry, pop culture aware and analytical marketer who loves driving pop culture conversations.

Who You Are:

As the Director of Ecommerce and Growth Marketing, you are a innovative, analytical marketer. You will help drive and lead the ideation, planning, and execution for Ellis Brooklyn's digital channels including DTC, Amazon and TikTok Shop. You’ll spearhead collaboration across key stakeholders from Influencer, Events, Creative and Ecommerce teams to ensure we’re hitting our company targets.

You will report and work directly with the Founder-CEO. This position directly manages an ecommerce manager and digital/growth marketing associate. Depending on skill set and experience, this role would also manage the digital brand marketing team: associate director, senior manager, associate manager and coordinator.

Customer Journey Architecture & Personalization: 

• Design and implement dynamic user journeys based on customer segmentation
• Build sophisticated personalization logic that consider things like health assessment responses and severity scores, price sensitivity indicators, acquisition channel and intent signals
• Create adaptive site experiences that evolve based on user actions

Digital Commerce Leadership

• Oversee all aspects of Ellis Brooklyn's Shopify storefront - site strategy, UX, and performance.
• Lead UX research including user interviews, journey mapping, and usability testing
• Build and operationalize a rigorous CRO experimentation framework, including A/B and multivariate testing across PDPs, landing pages, offers, and funnels.
• Partner with design, product, and development to launch and QA rapid tests that improve conversion, AOV, and subscriber growth.
• Direct all three digital channels: Ecommerce, Amazon and TikTok Shop
• Develop dashboards and analytics pipelines (GA4) to track site performance and surface actionable insights.

Growth Strategy & Performance

• Own Ellis Brooklyn’s growth model: CAC, LTV, retention, and revenue efficiency.
• Design, execute, and continuously optimize a full-funnel acquisition strategy across paid, organic, and referral channels (Meta, Google, TikTok, SEO, affiliates, influencers).
• Build or leverage multi-touch attribution (MTA) models to understand true channel contribution and guide spend decisions.
• Lead creative and funnel testing programs that connect brand storytelling with measurable conversion outcomes.
• Partner with finance to forecast revenue, allocate budgets, and model payback periods and channel ROI.

Lifecycle & Retention

• Lead lifecycle and CRM strategy (email, SMS, loyalty) to nurture customers throughout their fragrance journey.
• Partner with outside agency to optimize flows, segmentation, and personalization for retention and repeat purchase.
• Integrate retention insights into product roadmap, content strategy, and customer experience.

Leadership & Cross-Functional Collaboration

• Lead and inspire a cross-functional team of marketers, growth analysts, and agency partners.
• Collaborate closely with Creative, Product, and Operations to ensure alignment on campaigns, launches, and site priorities.
• Foster a data-driven, test-and-learn culture while maintaining brand integrity and emotional resonance.
• Communicate results and insights with clarity to executive leadership, translating performance data into strategic decisions.

The Ideal Candidate

• 8–10+ years in DTC e-commerce and growth marketing, ideally in beauty or wellness, with a proven ability to align channel strategy and daily priorities to overarching company goals and KPIs.
• Proven success scaling a digital brand through efficient CAC, high retention, and data-driven experimentation.
• Deep understanding of Shopify, GA4 and lifecycle platforms (Klaviyo or similar) with a track record of leading testing that drives meaningful conversion and AOV gains
• Expertise with performance channels (Meta, Google, TikTok) and emerging growth tactics (SEO, affiliates, influencer amplification). Understanding Amazon, DTC and TikTok channels and how they feed each other.
• Perform to the company's budgets and chase into goal as necessary.
• Analytical and strategic problem-solver with strong quantitative acumen and creative intuition that translates insights into clear, actionable plans
• Exceptional communicator and leader who can simplify complexity, build cross-functional alignment, and lead with warmth, clarity, and accountability.
• Passionate about fragrance and beauty a plus!

Compensation & Benefits

• Competitive base pay ($140-165k) + annual performance bonus
• Health, dental, and vision insurance
• 3 weeks paid vacation
• sick days
• 401k

Our Financial Services client is seeking a Lead Product Manager to join their team for the next 6 months, 40 hours/week. This role is hybrid onsite 3 days a week in New York, NY.

Role Summary
The Lead Product Manager for the Enterprise Communications Platform is responsible for owning, evolving, and scaling the systems that power millions of customer touchpoints across email, SMS, and push notifications. This role drives the multi-year platform strategy, roadmap, and governance framework that enables Marketing and cross-functional teams to deliver personalized, compliant, and coordinated customer journeys. This is a platform-focused product leadership role centered on technical depth, customer-centric thinking, and strong cross-functional execution.
 

Top Must Have Skills

7+ years of product management experience within MarTech, digital platforms, or customer experience technology
Hands-on experience with Adobe Campaign, Adobe Journey Optimizer, or similar enterprise communication platforms
Proven ownership of digital platforms or enterprise capabilities serving multiple stakeholders
Strong understanding of data-driven communications, event triggers, and personalization frameworks
Experience operating within regulated environments (Financial Services preferred), including TCPA, CAN-SPAM, and CCPA/GDPR
Demonstrated success building A/B testing and multivariate testing capabilities into communication flows
Ability to translate complex technical concepts for non-technical audiences and vice versa

Additional Qualifications

Experience driving platform strategy, roadmap development, and backlog management
Strong partnership skills with Engineering, Marketing, Data, Operations, Compliance, and Legal teams
Ability to balance platform stability, technical debt, and high-impact capability delivery
Experience defining technical requirements, data models, and acceptance criteria
Strong communication, documentation, and stakeholder management skills
Ability to lead initiatives independently from concept through delivery
A mindset for building reusable, scalable solutions that reduce operational friction

Responsibilities
Platform Strategy and Roadmap

Own the multi-year roadmap and enhancement backlog for Adobe Campaign and Adobe Journey Optimizer
Advance the organization from transactional messaging to integrated, multi-channel journeys
Prioritize scalable enhancements that support multiple lines of business
Balance long-term platform health, stability, and technical debt with high-impact capability delivery

Data and Architecture

Partner with Data Engineering to define event triggers, data structures, and personalization models
Translate business needs into technical requirements and clear acceptance criteria
Ensure the platform can support increasingly dynamic, real-time, and responsive communications

Governance and Standards

Establish standards for reusable templates, fatigue rules, and cross-channel frequency management
Define and govern data elements, event triggers, and communication logic
Collaborate with Compliance and Legal to ensure regulatory and privacy alignment

Execution and Adoption

Lead quarterly planning and backlog refinement across cross-functional teams
Monitor platform performance and identify optimization opportunities
Champion adoption of Adobe Campaign and Adobe Journey Optimizer across the organization
Develop and deliver training, documentation, and best practices
Serve as the primary point of contact for Adobe partnership discussions, including new product releases

How You Will Stand Out

You are a Translator: Able to clearly communicate Adobe workflow logic to business partners and articulate business goals to technical teams
You are a Builder: You create roadmaps rooted in customer pain points and data insights, not just by inheriting existing plans
You Value Simplicity: You prioritize durable, reusable capabilities that empower Marketing Operations and reduce bottlenecks

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

WHO WE ARE:

Madison 88, Ltd. is a leader in accessories specializing in Knit Headwear. With over 30 years of combined experience, our team is highly skilled in Technical & 3D Design, Product Development, Manufacturing, Quality Assurance and Compliance. We proudly create private label product with the biggest and most well known Outdoor and Athletic brands in the world.

Our global headquarters is in the heart of Denver with additional support offices in New York, Manila, Jakarta and Hangzhou. Our state-of-the-art manufacturing facilities are in China and Indonesia.

POSITION OVERVIEW:

We are looking for an experienced technical designer with a background in sweater knitting (accessories or apparel), yarn and fabric materials. Your primary role will be to own product creation, construction, fit, and quality of assigned Brands. You will create the tech packs, and be the primary source of communication with the factory on specs for each style you manage. You will collaborate with the product business development team, merchandisers, production and overseas teams ensuring product technical execution and consistency meeting production timelines.

RESPONSIBILITIES:

• Own product construction and execution based on the product brief, materials, and manufacturing capabilities.
• Work in partnership with the Product Business Development (PBD) team in translating the buyer’s tech packs and converting information into PSIs within the internal PLM system.
• Create, maintain, and update technical information and measurement sets in the PLM system for owned Brands.
• Understand construction and material impact on costing and provide recommendations for construction/material adjustments to meet the product brief.
• Be a member of the Technical Design (TD) team in creating technical specifications, balancing multiple projects during peak periods.
• Check-in samples for owned Brands reviewing for fit, trim, and construction per the product brief.
• Understand timelines and have a sense of urgency in sample turnaround times.
• Support sample check-ins and document fit, trim, and construction feedback.
• Lead tech pack hand-off meetings to the overseas merchandising team and factory for assigned brands.
• Attend 1st piece reviews with the overseas merchandising team.
• Collaborate with product development and overseas teams to ensure alignment on product construction and timelines.
• Participate in Brand meetings for seasonal kick-off, promoting conversation around technical construction details in alignment with brand initiatives.
• Support PBD team in compiling trend and market research with a construction and materials lens.
• Build seasonal trend presentations, specific to assigned accounts, using tools like 3D Apex, In-Design, AI, Photoshop, Canva, etc.
• Prepare CAD/3D designs for assigned accounts, as needed, for presentations and sample requests (proto/SMS).
• Train in 3D design and contribute to pushing the 3D program to its full potential through Research and Development.
• Proactively provide suggestions on how to execute the product in the highest quality and competitive price point, aligning with the product brief.
• Support product/decoration innovation through research and development.

QUALIFICATIONS:

• Strong understanding of knit structures and knit constructions.
• Knowledge of fibers, yarns, knitting, and cut/sew knits, and ballcaps.
• Ability to create technical specification package based on measurement sets, inspiration images, and product brief.
• Ability to spec products, read and understand fit comments to make corrections and effectively communicate to the factory.
• Proactively tackles challenges with a solutions-oriented mindset, taking initiative to drive effective and practical outcomes.
• Product risk assessment skills: can identify product risks in manufacturing and troubleshoot.
• Strong attention to detail and organizational skills.
• Ability to multi-task, self-manage and work independently.
• Effective communicator and collaborative team player.
• Able to deconstruct and reconstruct the product.
• Experience with AI/automation design render tools.
• Proficient in computer skills including Excel, Adobe Creative Suite; training provided for internal PLM & 3D systems.
• Eagerness to learn and grow in a fast-paced, dynamic environment.
• Positive attitude with a passion for the outdoor, fashion, and knitwear industries.
• Background in 3D design system, specific background in Apex Shima Seiki a plus.
• Have a design eye.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree is required, preferably in design or product development fields.
• 5+ years experience in technical design/product development with knowledge in knitwear.
• Experience in headwear and sweaters preferred.

SALARY RANGE:

$80-$100K.

Job Title: Associate, CRM Marketing

Pay: $35-40/hr

Hybrid model Tues-Thurs onsite, Mon-Fri remote

*5 MONTH MATERNITY LEAVE COVERAGE

Our client is a global luxury fashion brand within a leading international house of brands, known for its modern aesthetic, strong digital presence, and innovative approach to customer engagement. The team is seeking a CRM Marketing Associate to support customer lifecycle marketing initiatives that drive engagement, retention, and revenue.

This role will manage the day-to-day execution of CRM campaigns across email and SMS, ensuring accurate and timely deployment while partnering with cross-functional teams including creative, e-commerce, and marketing.

Responsibilities

• Execute CRM campaigns across email and SMS, including briefing, asset coordination, audience targeting, QA, and deployment.
• Working a lot with creative assets and creating/managing a creative content calendar working a lot with the brands Outlet business.
• Manage automated and triggered campaigns within Salesforce Marketing Cloud (ExactTarget), Bluecore, Cordial, and Attentive.
• Maintain the CRM marketing calendar and communication roadmap, partnering with internal teams to ensure alignment and on-time delivery.
• Track campaign performance and analyze key metrics such as open rate, conversion, revenue, and engagement, identifying optimization opportunities.
• Produce regular reporting with insights and recommendations to improve campaign performance.
• Serve as a key contact for ESP platform management including email setup, segmentation, testing, and troubleshooting.
• Ensure best practices for email and SMS marketing compliance, QA processes, and data accuracy.

Qualifications

• Bachelor’s degree required
• 3+ years of digital marketing experience, including hands-on email marketing
• Experience with a large-scale ESP, ideally Salesforce Marketing Cloud or Cordial
• Experience executing and deploying email campaigns and working with personalization platforms such as Bluecore or similar tools
• Strong understanding of email marketing best practices, segmentation, and lifecycle marketing strategies
• Proficiency with Excel (Pivot Tables, VLOOKUP, etc.)
• Strong analytical, organizational, and project management skills
• Ability to manage multiple deadlines in a fast-paced, collaborative environment
• Retail experience a PLUS

Reverie Hospitality

Location: Austin, TX / Texas Hill Country (Remote with regular travel to properties within ~1.5 hours of Austin; typically 1 day/week on-site or less, plus additional days for shoots or key launches)

Employment Type: Full-Time, Flexible Hours

Compensation: Total compensation: $80,000 - $100,000+. Base Salary $70,000–$90,000 + ~$10,000+ Annual Performance Bonus (tied to portfolio revenue goals and performance)

About Reverie Hospitality

Reverie Hospitality is a boutique hospitality company managing premier private retreat resorts and event venue properties across Texas Hill Country. Our portfolio includes luxury retreats, wedding weekend destinations, and vineyard resort experiences designed to deliver exceptional guest experiences. We blend thoughtful design with high-level service to create unforgettable stays, and we are building a repeatable, measurable growth engine to scale our portfolio in the coming years.

About the Role

We are hiring a Marketing Director - Operations & Growth Leader to run the marketing execution engine for our portfolio of currently 6 boutique hospitality properties. This is a hands-on operator role. Your responsibility is to take a defined 2026 marketing strategy and turn it into a functioning system: campaigns launched, landing pages live, CRM automations running, creative produced, reporting clean, and qualified leads flowing consistently to sales.

You will report directly to one of the founders/owners. Organic social and execution workflows should run without daily supervision. You will be the final editor and quality control for brand output.

Key Responsibilities

Marketing Operations & Team Management

• Own day-to-day marketing execution across our portfolio of 6 boutique hospitality companies.
• Manage remote virtual assistants (VAs), contractors, and creative vendors with clear SOPs and quality control.
• Run weekly marketing scorecard meetings covering performance, bottlenecks, and next actions.

Paid Growth Ads (Meta + Google)

• Rebuild and manage campaign structure by property and segment.
• Present organized ad batches for approval and launch.
• Manage agency relationships (if applicable) with the goal of bringing best practices of paid ads in-house.
• Maintain always-on retargeting and disciplined prospecting.

Creative Production

• Plan and produce roughly quarterly photo/video shoots
• Build reusable asset library for ads, landing pages, and lifecycle campaigns.
• Maintain and expand creative vendor relationships.

Social Media & Other Marketing Channels

• Oversee and execute social media management and influencer campaigns
• Manage Google Business with regular posts, review responses, Q&A updates, etc.
• Audit/improve property listings on OTAs, wedding/event platforms, etc.
• Execute PR / media outreach and placement coordination
• Oversee email/text marketing campaigns for Reverie and each property

CRM & Lifecycle

Oversee our web developer VA and marketing VAs to:

• Implement and manage CRM as the group sales CRM.
• Build segment-based pipelines (wedding, corporate, wellness).
• Implement Fit Form qualification before calendar booking.
• Build email + SMS automation (instant response, 14-day nurture, long nurture foundations).

Website & Conversion

Oversee our web developer VA to:

• Provide guidance on website enhancements and SEO management
• Build and optimize segment-specific landing pages per property.
• Own ad → landing page → qualification → booking conversion flow.

Tracking & Reporting

Oversee our web developer VA and marketing VAs to:

• Enforce UTM standards and coordinate GA4/GTM tracking.
• Ensure Meta Pixel + Conversions API and Google Ads tracking are accurate.
• Deliver weekly KPI scorecard (marketing, sales funnel, revenue metrics).

First 90 Days

1. First 30 Days:

• CRM buildout + Fit Form live.
• Tracking baseline verified (UTMs, GA4, pixel/CAPI).
• Priority landing pages published.

2. Days 31–60:

• Paid campaigns refreshed and segmented.
• Email/SMS nurture sequences active.
• Weekly KPI reporting cadence established.

3. Days 61–90:

• Creative library organized and mapped to campaigns.
• Offline conversion tracking plan implemented.
• Vine launch marketing cadence prepared and scheduled.

Qualifications

• 7+ years in marketing operations, growth, or performance marketing.
• Strong CRM + automation experience (GoHighLevel preferred).
• Experience managing Meta + Google campaigns directly or via agency.
• Lead social media strategy and influencer program
• Comfortable with tracking (UTMs, GA4, GTM, pixel/CAPI).
• Strong project management and vendor coordination skills.
• Attention to detail and keen eye for branding/design, preferably in the hospitality industry.
• Local to Austin / Hill Country with ability to be on-site regularly.

DL1961 is a premium essentials brand with roots in vertical integration. Offering elevated denim, knits, and ready-to-wear, for women, men, kids, and pets. They believe in meticulously crafted pieces designed to carry you through all of life’s stages.

In addition to their own low-impact factory, DL1961 strategically partners with sustainable manufacturers around the world to produce high quality essentials perfect for everyday wear. Named one of Fast Company’s Most Innovative Companies in 2023, this press-loved brand is a perennial favorite of editors and celebrities alike.

Learn more about DL1961 and shop the full styles and looks on .

Job responsibilities will include, but are not limited to the following:

• Maintain organization of the office which includes front desk, showroom, storage room, kitchen/pantry, all desk space appearances, mail distribution, conference rooms and onboarding support for DL1961 and its affiliated brands
• Merchandise, manage and maintain showroom to visual standards; set showroom check points AM and PM (visual standards set by Sales/Retail Manager)
• Follow a visual merchandising guide to ensure showrooms are always presentable
• Assist teams with appointments, logistics and scheduling across the organization
• Create and maintain showroom hanging guide – needs to be refreshed once a month
• Setting agent showroom/sample standards to company standards through monthly updated hanging guides
• Partner with Design/Sales on SKU updates to ensure showroom samples are the most up to date, and getting correct SMS to agents as well (i.e., updated fit and/or fabric from initial design)
• Independently complete inventory of samples every month.
• Monitor the front desk/phone system and greet guests appropriately.
• Manage day-to-day tasks (messenger, kitchen services, office operations, showroom procedures, shipping processes)
• Overall sample management and coordination
• Sample closet organization including seasonal clean outs and donations
• Managing travel luggage and packing/unpacking for market/tradeshows/road as needed
• Create/manage new-season Sample Trackers & communicating tracking #s to agents as updates are made
• Support Account Executives during market appointments; preparing the showroom with requested samples, ordering food and beverages, assisting with model and post-appointment clean-up.
• Maintain Sales/Creative request calendar; market flyers, fit guides, look books, images, one-pager requests
• Manage gifting and GWP requests against pre-approved budget along with stock management of them
• Other duties as assigned per the needs of the business.

Required Skills/Abilities

• Current student or Bachelor’s Degree in marketing, communications, or any related field.
• Previous Internship experience in fashion is a plus or office/showroom administration
• Detail-oriented, punctual and meticulous
• Can-do attitude and a team player
• Knowledge of NuOrder, NetSuite platforms is a plus
• Eagerness to learn and take initiative.
• Strong communicator.

DL1961 offers a paid internship experience at $17.00 an hour.

Join us in our pursuit of better.

We have higher standards. We believe you should feel good about the jeans you put on your body. That’s why our innovative facilities are fully compliant with International Social, Environmental & Quality Standards. Plus, we’re committed to ethical practices, fair wages, reasonable hours, positive working conditions & career advancement opportunities for all our people. We’re doing right by the planet, and the people on it too.

Sustainability is the foundation of which we pride ourselves on. We are the future of fashion!

DL1961 is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

Thank you for your interest in DL1961. We look forward to reviewing your application!

Discover us @ +

Salary Band:

C4:TR $62,000-$70,000 (0-2 years exp)

C-5: $70,000-$75,000 (2+ years)

The New York State Executive Chamber is seeking a high-energy Content Associate to join our Digital-Creative Team. This team is the primary architect of the administration's digital voice, responsible for executing a high volume of written and visual content across all major channels, including social media, email, SMS, and official web platforms. Reporting to the Director of Digital Strategy, the Content Associate will serve as a critical partner in managing Governor Kathy Hochul’s digital presence.

In this role, you will be on the front lines of communicating the Governor’s agenda to millions of New Yorkers. You will balance a fast-paced writing and messaging portfolio with on-the-ground field production, directly capturing the Governor’s work as it happens. A successful candidate will be a collaborative storyteller, working across Executive Chamber departments and State agencies to translate complex policy initiatives into engaging, accessible, and creative content that informs residents and highlights the real-world impact of the administration's work.

Content Writing & Message Development (~50%)

• Manage daily social media plans and produce daily content for all of the governor’s digital platforms.
• Draft long-form email newsletters and SMS alerts regarding key administration initiatives.
• Monitor the news of the day and execute engaging rapid-response content.
• Assist in the development and maintenance of weekly and monthly editorial calendars.
• Participate in the team's rotating on-call system for off-hours and weekend content posting.

Strategic Planning & Creative Brainstorming (~30%)

• Collaborate with senior digital and communications staff to identify new ways to translate complex policy into engaging, online content.
• Prepare and distribute digital toolkits and pitch creative ways to amplify key policy priorities.
• Participate in team brainstorms to develop out-of-the-box creative concepts for promoting the governor’s priorities.

Event Capture & Field Production (~20%)

• Travel with the governor to capture high-quality smartphone video and prepare assets for immediate distribution.
• Coordinate with on-site partners to scout visual locations; conduct constituent testimonials, and capture candid moments that highlight the real-world impact of the governor’s policies.
• Staff the governor during "on-the-go" recordings, ensuring optimal positioning, lighting, and message delivery.

The ideal candidate will:

• Have 1-3+ years in digital communications, social media management, or content creation, preferably within a fast-paced political, government, advocacy, or similar-paced environment.
• Have exceptional writing/communications skills – especially in writing for social media.
• Be familiar with the nuances, trends, and best practices across Instagram, X (Twitter), Facebook, TikTok, and emerging digital platforms.
• Have experience and/or comfort level directing and staffing a high-profile principal (e.g., an elected official or executive) during content shoots and events.
• Have a great sense of organization, attention to detail, and the ability to maintain organization while managing multiple rapid-response priorities.
• Be able to share a portfolio of recent creative content ideas (either via professional or personal work).
• Have basic familiarity with content creation tools such as Adobe Photoshop, Adobe Premiere Pro, and/or other comparable graphic design and video editing software.
• Be willing to travel statewide and staff on-call shifts during nights and weekends.

NYS Executive Chamber is an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic groups, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.

We are happy to consider reasonable and religious accommodations during the hiring process, please send your request to

Overview

, Inc. has consistently been at the forefront of innovation and customer experience for more than 40 years. This highly visible, enterprise role powers our Loyalty, Retention, and Customer Growth strategy across all brands within our portfolio, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, Personalization Mall, The Popcorn Factory, Shari’s Berries, and more.

We are seeking a customer-centric, data-driven leader who challenges the status quo, delivers measurable results, and brings creative yet disciplined approaches to growth. Maintaining leadership in the gifting space requires continuous innovation, bold thinking, and a relentless focus on customer behavior and economics.

The Senior Director of Loyalty, Retention & Growth will own the enterprise loyalty growth engine, accountabile for driving incremental purchase frequency, retention, customer lifetime value (CLV), and contribution margin per customer. This role is responsible for ensuring Loyalty is not a benefit program, but a measurable, EBITDA-conscious growth lever that reduces reliance on paid acquisition and strengthens long-term customer relationships.

This leader will define the strategic roadmap, financial model, and operating rhythm for Loyalty—pairing clear customer value with disciplined experimentation, omnichannel activation, and continuous optimization.

Key Responsibilities

Loyalty Strategy & Program Roadmap

• Define and own the multi-year enterprise loyalty strategy, including program architecture, member value proposition, tiering, benefits, and customer positioning.
• Own the Free → Paid loyalty funnel, including membership mix, upgrade rates, renewal performance, and paid-tier penetration.
• Establish a loyalty operating rhythm that ensures continuous improvement through structured testing, optimization, and performance reviews.
• Translate enterprise growth goals into loyalty initiatives that drive incremental revenue, frequency lift (1x → 2x+), and retention—not just engagement.

Omnichannel Lifecycle & Journey Leadership

• Lead loyalty lifecycle strategy and activation across app-first and owned channels, including Push, in-app journeys, Email, SMS, Direct Mail, and onsite experiences.
• Ensure all loyalty communications are explicitly tied to behavioral objectives (activation, repeat purchase, upgrade, renewal), not just message delivery.
• Develop and manage a loyalty promotional calendar that balances customer value with margin discipline and long-term profitability.
• Partner with CRM Ops and channel teams to ensure consistent execution, personalization, and scalable activation.

Measurement, Forecasting & KPI Ownership

• Own the loyalty business case and performance scorecard, including member acquisition, engagement, upgrade, renewal, and retention forecasting.
• Drive measurement frameworks focused on incrementality and profitability, including test vs. control, holdouts, and cohort analysis.
• Make data-backed recommendations to improve program ROI, contribution margin, and long-term value creation.

Personalization & Customer Experience Innovation

• Leverage customer data, segmentation, and behavioral insights to create relevant, personalized loyalty experiences that reduce incentive waste.
• Identify opportunities to improve the end-to-end member journey (join → earn → redeem → renew → advocate).
• Lead enhancements to loyalty journeys, triggered programs, and lifecycle touchpoints to increase frequency and reduce churn.

Platform, Data & Operational Excellence

• Own loyalty platform capabilities and performance; identify feature, data, and technology needs to support roadmap delivery.
• Partner with Martech, Analytics, and Data teams to ensure loyalty data is accurate, actionable, and usable across activation channels.
• Ensure loyalty reporting, tagging, and performance measurement are consistent, scalable, and decision-ready.

Cross-Functional Leadership & Enterprise Alignment

• Serve as the enterprise loyalty lead, aligning Brand, Product, Analytics, Merchandising, Customer Service, and Technology around shared loyalty goals.
• Influence stakeholders and align teams around financial and behavioral loyalty KPIs, not vanity metrics.
• Build and lead a high-performing team culture focused on speed, accountability, experimentation, and customer obsession.

Qualifications

• 10–12+ years of experience in Loyalty, CRM, Retention, or Lifecycle Marketing with a proven track record of launching and scaling omni-channel loyalty programs.
• Strong strategic and analytical orientation with the ability to translate customer behavior into financial outcomes and growth plans.
• Deep understanding of loyalty economics, including incrementality, liability, breakage, margin impact, and incentive optimization.
• Experience leading cross-functional initiatives across Marketing, Product, Data, and Technology.
• Strong command of app-first lifecycle marketing and CRM best practices (Push, in-app, Email, SMS, Direct Mail, onsite).
• Entrepreneurial mindset—comfortable operating lean, moving quickly, and building from 0→1 and 1→10.
• Experience managing teams and developing talent.
• Digital/eCommerce experience preferred; retail experience strongly preferred.

Director of Digital Growth Marketing

Location: Hybrid in DTLA

Salary: $150k–$190k

The Company

This premium direct-to-consumer fashion brand is known for its elevated essentials, thoughtful design, and commitment to quality craftsmanship. Founded by an entrepreneur with a passion for reimagining timeless wardrobe staples, the company has grown steadily into a globally recognized lifestyle brand.

With a strong focus on intentional growth, the brand partners with long-standing manufacturing partners and prioritizes responsible production practices. The company maintains a highly collaborative culture and operates from its Southern California headquarters, where teams work closely across creative, merchandising, and digital functions to deliver an exceptional customer experience.

The Role

The company is seeking a Head of Digital Growth Marketing to lead and scale its digital growth engine. This is a senior, hands-on leadership role for a performance-driven marketer who thrives at the intersection of data, customer insight, and brand storytelling.

This position owns the full digital growth funnel across acquisition, retention, and lifecycle marketing. The Head of Digital Growth Marketing will drive revenue growth, improve channel efficiency, and expand customer lifetime value across domestic and international markets. The role will define strategy, oversee execution, and partner cross-functionally to ensure a cohesive and premium customer journey. This position manages a team of four.

Responsibilities

Growth Strategy & Performance

• Own the digital growth strategy across acquisition, retention, and lifecycle marketing

• Define and manage KPIs including revenue growth, ROAS, CAC, LTV, retention, and contribution margin

• Develop a robust testing framework to continuously optimize performance and scale winning initiatives

Lifecycle Marketing (Email & SMS)

• Lead segmentation, personalization, automation, and testing strategies to drive repeat purchase and long-term loyalty

• Oversee lifecycle platforms such as Klaviyo and Attentive while maintaining strong data integrity and regulatory compliance

Paid Media & Search

• Lead paid social and paid search strategy in partnership with external agencies

• Continuously test and refine creative, audience targeting, and bidding strategies to improve performance and incrementality

Affiliate & Partnerships

• Grow affiliate and strategic partnership programs to drive incremental revenue while maintaining strong brand alignment

Analytics & Insights

• Build reporting frameworks and dashboards to track performance across all digital channels

• Translate data into actionable insights that inform marketing strategy and leadership decisions

• Own forecasting, performance reviews, and optimization roadmaps

Leadership & Collaboration

• Lead and mentor a high-performing growth marketing team

• Partner closely with Creative, Brand, Merchandising, Retail, and E-commerce teams to support product launches and campaigns

• Establish scalable processes and strong agency partnerships while fostering a culture of accountability and experimentation

Who You Are

• 8–10+ years of experience in digital growth, performance marketing, or lifecycle marketing within a DTC or e-commerce environment

• Proven track record driving measurable growth across email, SMS, paid social, paid search, affiliate, and lifecycle programs

• Highly analytical and comfortable owning performance metrics, forecasting, and growth planning

• Experience with platforms such as Google Analytics, Shopify, Looker, and Excel/Google Sheets

• Strong people leader who can coach teams while also operating hands-on when needed

• Comfortable balancing strategic thinking with tactical execution in a fast-paced environment

• Passion for building brands that prioritize thoughtful growth and long-term customer relationships

About Us:

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