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From applied research to advanced engineering, the ISG CTO Engineering Technologist team has the expertise to shape ground-breaking products, material and processes. It’s a fascinating field of work. We’re involved in assessing the competition, developing technology and product strategies and generating intellectual property. We lead technology investigations, analyze industry capabilities and recommend potential acquisitions or vendor partner opportunities. Our insights influence product architecture and definitions. And we work with colleagues across the business to ensure our products always lead the way.
Join us to do the best work of your career and make a profound social impact as a Technical Staff-Storage Architect on our Engineering Technologist Team in Santa Clara, California or Austin, Texas.
What you’ll achieve
As a Technical Staff, Platform Architect, you will have the opportunity to collaborate on the architecture of next generation large scale Enterprise AI Infrastructure including AI workflow design, model evaluations and SW stacks for accelerated compute, AI fabrics and AI optimized storage. In addition to AI IT technologies, this role will leverage state-of-the-art rack and data center power solutions and innovative liquid cooling technologies. As part of an advanced technology pod, you will define long-term technology
strategies utilizing information from CTO, marketing, development, manufacturing, procurement, customers and industry
As a Technical Staff, Platform Architect, you will have the opportunity to collaborate on the architecture of next generation large scale AI Infrastructure including accelerated compute, AI fabrics and AI optimized storage. In addition to AI IT technologies, this role will leverage state-of-the-art rack and data center power solutions and innovative liquid cooling technologies. As part of an advanced technology pod, you will define long-term technology
strategies utilizing information from CTO, marketing, development, manufacturing, procurement, customers and industry
You will:
Serve as the technical leader interfacing with enterprise customers to define architectures, understand workload requirements, and translate them into comprehensive solution designs. Lead investigations new fabric technologies, and storage platforms to support large‑scale AI deployments. Develop and propose solution configurations, BOMs, and SKUs based on customer needs in collaboration with Engineering.
Architect AI-optimized storage and data management solutions integrating optimized, scale-out file, object, and parallel filesystem SDS technologies.‑optimized storage and data management solutions integrating scale‑out file, object, and parallel filesystem technologies.
Influence end-to-end AI infrastructure stacks—from software frameworks through compute, storage, networking, data security, and datacenter deployment (L10–L12).‑to‑end AI infrastructure stacks—from software frameworks through compute, storage, networking, data security, and datacenter deployment (L10–L12).
Engage with strategic technology partners to co-innovate and build differentiated solutions and influence multi-year technology and product roadmaps with inputs from engineering, manufacturing, procurement, customers, and the broader industry.
Serve as a technical escalation point for complex development challenges and represent Dell in internal and external architecture forums and generate intellectual property, including invention disclosures and technology strategy insights.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
10+ years of experience in storage architecture, data platforms, or large-scale distributed systems including expertise in scale-out file/object storage, parallel filesystems, and key storage concepts (NFS/S3, erasure coding, deduplication, encryption, tiering, backup, versioning).
Deep understanding of AI/ML workflows, data pipelines, training/inference patterns, and enterprise cluster deployments along with proven ability to collaborate with ISVs on data management and AI workflow integration.
Strong ability to define storage configurations to meet production grade performance and SLA requirements.‑grade performance and SLA requirements.
Excellent communication skills with experience presenting to cross functional teams and senior leaders.‑functional teams and senior leaders. Demonstrated experience working with industry vendors to influence next generation technology design.‑generation technology design.
Ability to translate business outcomes into practical, scalable technical architectures ; willingness to travel 20–30%.
Desirable Requirements
Masters, PhD or Bachelor’s degree or equivalent experience,
Knowledge of AI/ML or HPC performance engineering, including benchmarking and scripting (e.g., Python, Bash) on Linux. Hands-on experience with datacenter technologies, including fabrics, cooling, telemetry, or cluster orchestration.
Compensation : Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role is $266,000.00 to $342,000.00
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live, and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R286771
Business Area:
EngineeringSeniority Level:
Mid-Senior levelJob Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
The Data Platform Pillar is the bedrock of Cloudera's technology, where we design and build the core components that let our customers store, manage, and process data with unmatched scalability, security, and performance.
Cloudera is looking for a strong engineering leader with a distributed systems background to lead a team within the Storage Engineering group, focused on building Apache Ozone and Apache HDFS. The Storage team is responsible for primary storage and storage access layers, which are core to the Cloudera Data Platform.
Apache Ozone is an open source, massively scalable, distributed object store with a distributed file system interface. Ozone is designed to scale to tens of billions of files and blocks, and overcome the limitations of Hadoop Distributed File System (HDFS), namely, millions of small files and managing a huge number of data nodes.
Ozone is one of the fastest-growing products inside CDP in terms of customer adoption and expansion revenue. This is an opportunity to lead a team that created and wrote most of the Ozone code and make a huge impact on the big data storage industry.
**This is an onsite role for our HQ in Santa Clara, CA**
As a Sr. Manager, Engineering you will:
Manage and lead a team of talented engineers and senior individual contributors based in North America.
Develop and execute on a technical roadmap and strategy for your team, aligning with the department's vision and the company's business goals.
Lead and mentor a team of software engineers, including senior and principal-level contributors, fostering a culture of technical excellence and innovation.
Partner with Engineering leaders, product managers, and partner teams to understand requirements, develop solid designs and implementations, and facilitate integration and adoption.
Drive and enforce best practices for the software development lifecycle, including coding standards, testing, deployment, system scalability, reliability, and security, tracking key performance indicators for engineering quality and efficiency.
Communicate team progress, successes, challenges, and strategic plans clearly and transparently to engineering leadership and other business stakeholders.
Oversee team resources, staffing, mentoring, and enhancing a best-of-class engineering team.
Work closely with customers in various geographies and partner teams (like PS and support) to ensure successful adoption of Ozone and provide technical guidance for enterprise customers running 100s of petabytes-scale big data analytics and ML/AI pipelines.
Guide the team in contributing to the Apache open-source community.
We are excited if you have (Required Qualifications):
Experience: 8+ years of experience in software engineering, with 2+ years in an engineering management role.
Domain Expertise: Demonstrable experience with the design, implementation, and operation of large-scale distributed systems, particularly in storage, file systems, databases, or cloud infrastructure.
Technical Depth: Strong understanding of fundamental storage concepts (e.g., consistency, replication, erasure coding, caching).
Management Skills: Proven track record of leading and managing high-performing engineering teams, demonstrating excellent communication and organizational skills.
Communication: Excellent written and verbal communication skills. If you can point to publicly available papers, technical articles or blog posts that is a huge plus.
Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related technical field.
You may also have:
Prior experience contributing to or leading large-scale open-source projects.
Familiarity with the Apache Hadoop big data ecosystem (HDFS, YARN, Hive, Impala, Spark) or related distributed data frameworks.
Experience with specific commercial or open-source distributed storage technologies (e.g., Ceph, Gluster, ZFS, S3-compatible systems).
Experience managing remote or hybrid engineers.
Why this role matters:
You will tackle complex distributed systems challenges, crafting the foundational software for the control and data planes that powers CDP and keeps it running at massive scale. Working at the forefront of hybrid and multi-cloud technology, you will empower data scientists, engineers, and analysts with the tools and infrastructure they need for advanced analytics and modeling.
Collaboration is key, you will work alongside brilliant minds across product, data science, and engineering to drive innovation, standardize best practices, and shape the future of enterprise AI and data platforms. This is your chance to build the future of data and see your work make a global impact.
This role is not eligible for immigrationsponsorship.
The expected base salary range for this role in
California is $203,000 - $254,000
The salary will vary depending on your job-related skills, experience and location
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups
EEO/VEVRAA
#LI-SZ1
#LI-REMOTE
The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.
Join us to do the best work of your career and make a profound social impact as a Software Principal Engineer on our RAID and Storage Pool Engineering team in Santa Clara, California. This team develops next‑generation Dell Technologies Data Backup and Protection Storage solutions. In this role, you contribute to advancing the next generation of Data Domain RAID—delivering high‑performance, highly reliable data‑protection systems in an environment built for learning, innovation, and growth.
You Will
Design, develop, and maintain data‑protection storage products across software RAID and the storage I/O stack
Architect and implement complex modules within the Software RAID and Storage Pool layers
Produce high‑quality design and functional specifications while contributing to all phases of the development lifecycle
Analyze system behavior, optimize performance, and provide accurate development estimates
Collaborate with Support, QA, Product Management, and customers to understand requirements, troubleshoot issues, and resolve complex technical problems
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
8+ years of experience with deep expertise in system programming, memory management, multicore and distributed programming, synchronization, advanced data structures, and building scalable, high‑performance systems
Experience with device drivers, RAID, SAS, file system internals, and performance optimization of complex algorithms
Proficiency in Linux/FreeBSD/Unix and C systems programming with deep knowledge of kernel‑level design, debugging, and implementation
Strong Linux diagnostic and troubleshooting skills and familiarity with Agile development methodologies
Proficiency in Python and/or Perl programming
Desirable Requirements
Undergraduate or graduate degree in a related field
Compensation
Dell is committed to fair and equitable compensation practices. The base salary range for this position is $205,700-$266,200.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at .
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R282878
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
We're seeking an Engineering Manager to build and lead the next generation of Pinterest's big data storage platform. You'll grow and guide a team working with cutting-edge open source technologies-especially Apache Iceberg-operating at exabyte scale to power the data that helps Pinners discover and do what they love.
What you'll do:
- Own the technical vision and long-term roadmap of Pinterest's exabyte data lake storage
- Collaborate with stakeholders and partner teams across the organization to architect data lake storage and metadata management technologies to unlock big data and ML/AI innovations
- Drive engagement and collaboration with open source communities, such as Iceberg, Spark, and Flink, to effectively address our scaling challenges
- Act as a stalwart of technical quality and excellence on the team, ensuring the solutions we deliver have a high level of polish and reliability
What we're looking for:
- Bachelor's degree in a relevant field such as Computer Science, or equivalent experience
- 2+ years of management experience, or 3+ years tech lead experience in a 5+ person team
- 8+ years of relevant industry experience in leading the design of large scale & production distributed systems.
- Deep knowledge with building distributed systems.
- Strong cross-functional collaborator and communicator.
- Strong people development skills.
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-HYBRID
#LI-AH2
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$177,185—$364,795 USDOur Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.
About the Company
Essential Construction & Maintenance Services (ECMS) partners with leading U.S. food retailers to safely execute critical construction and maintenance projects—delivering an exceptional experience for customers and employees inside active stores.
Based in Braselton, GA, ECMS has built a reputation as a trusted partner to national brands by operating with a clear set of values: Safety, Urgency, Selflessness, Integrity, and Excellence. Employees consistently describe ECMS as an encouraging, high-trust environment where performance and people both matter.
About the Role ECMS is hiring a Project Manager (Cold Storage) to oversee large-scale industrial cold storage construction projects across the United States. This "cradle-to-grave" role manages the full project lifecycle for national accounts, specializing in complex environments featuring massive refrigerated panel systems and high-speed doors.
Key Responsibilities Full Project Lifecycle & Execution
- Own projects from initial scoping and bidding through to final invoicing
- Manage a portfolio of 5–7 concurrent industrial projects (exceeding $5M in annual revenue)
- Create clarity around priorities, timelines, and commitments for all stakeholders
Field Leadership & Quality Control
- Spend approximately two days per week on-site to ensure excellence and subcontractor alignment
- Coordinate closely with on-site superintendents to resolve technical field issues in real-time
- Maintain rigorous safety standards (OSHA 30) in active industrial environments
Account Management & Relationship Building
- Act as the primary point of contact for national accounts, building trust through consistent communication
- Ensure seamless execution of refrigerated panel systems, high-speed doors, and suspended ceilings
- Support the growth of active accounts through high-touch engagement and professional deliverables
Operational Excellence
- Utilize Smartsheets and Microsoft Project to track project health and milestones
- Collaborate with the leadership team to build scalable systems as the Cold Storage division grows
- Embody the "Humble, Hungry, and Smart" mindset to drive team success
Job Title: Contracts Manager – Utility-Scale Solar & Energy Storage
Location: Austin, Texas
Employment Type: Full-Time
Position Summary
The Contracts Manager oversees all contractual activities for utility-scale solar and energy storage projects from early development through project execution. This position ensures compliance with contract requirements, manages risk, and supports project teams in delivering high-quality projects on schedule and within budget. The ideal candidate brings extensive experience in contract negotiation, risk mitigation, and familiarity with industry standards in renewable energy.
Key Responsibilities
Contract Drafting & Negotiation
- Prepare, review, and negotiate EPC (Engineering, Procurement & Construction), O&M (Operations & Maintenance), supply agreements, and other project-related contracts.
- Partner with legal counsel to ensure alignment with laws, regulations, and company policies.
- Maintain contract documentation, exhibits, and version control.
Risk Management
- Identify contractual risks at all stages of the project lifecycle.
- Develop and implement strategies to reduce exposure and resolve disputes effectively.
Project Support
- Collaborate with project management, engineering, and procurement teams to align contract terms with project timelines, budgets, and objectives.
- Track contract execution and ensure adherence to all terms and conditions.
Stakeholder Coordination
- Act as the primary contact for clients, vendors, and subcontractors on contractual matters.
- Facilitate communication between internal teams and external stakeholders.
Documentation & Reporting
- Maintain organized, accurate records of all contracts and related correspondence.
- Provide regular updates on contract status, risks, obligations, and key deliverables.
Qualifications
Education:
Bachelor’s degree in Business, Law, Engineering, or a related field. JD or MBA preferred.
Experience:
- Minimum of 5 years in contract management, ideally within renewable energy or large-scale infrastructure.
- Demonstrated success negotiating complex EPC and supply agreements.
Skills:
- Strong understanding of construction law, commercial terms, and risk allocation principles.
- Excellent negotiation, communication, and organizational abilities.
- Proficient with contract management platforms and Microsoft Office Suite.
Preferred Attributes:
- Experience with utility-scale solar and battery energy storage systems (BESS).
- Knowledge of regulatory and permitting requirements in the renewable energy industry.
- Ability to thrive in a fast-paced environment and juggle multiple priorities.
Working Conditions
- Primarily office-based with occasional travel to project sites and meetings with vendors or contractors.
- Extended hours may be required during key milestones or contracting deadlines.
If this role is of interest either apply direct or email Simon Howard ( )
The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.
Join us to do the best work of your career and make a profound social impact as a Software Principal Engineer on our Software Engineering Team in Santa Clara, California. (Local Candidates Only)
What you’ll achieve
As a Software Principal Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment creating software solutions.
You will:
Design, develop, and maintain different components of a Data Protection storage appliance
Debug and resolve complex software, hardware, and network issues in production environments
Take part in the full software development life cycle, including development, test, continuous delivery, and support
Be an active member of an agile team, collaboratively realizing features through development, test, and delivery
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
8+ years of experience in all phases of software development: feasibility, design, implementation, integration, test, delivery, and automation
Strong Linux/Distributed system knowledge and hands-on experience, with experience in designing and implementing complex systems
Proficient programming and debugging skills in C/C++ or Go, along with knowledge of version control (Git) and bug tracking systems (JIRA)
Knowledge and expertise in Kubernetes
Desirable Requirements
Experience in developing software for storage appliances
Strong problem solving, troubleshooting, diagnostic skills with knowledge of performance analysis tools and techniques for multi-threaded distributed systems
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $205,700 - $266,200.
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R282890
Purpose:
The Associate, Investor Relations and Strategy will work with the Investor Relations team to provide effective and timely support to the Company’s management team, internal team members and investors. This position reports to the Vice President of Investor Relations
Principal Job Duties:
- Coordinate and develop materials for industry and analyst conferences as well as in-house meetings, including the production of Company presentations utilizing PowerPoint and Excel
- Draft and publish press releases (Business Wire) and internal communications
- Complete ad-hoc data and research projects related to company strategy for senior management
- Assist with the design and content creation for the Annual Report.
- Aggregate, summarize and distribute analyst research, estimates and peer performance metrics to senior management
- Create investor profile reports and track detailed analyst and investor meeting information in the IR database
- Monitor, summarize and distribute media articles featuring the company and sector to senior management
- Assist with data tracking, analysis and reporting related to Corporate Responsibility initiatives
- Coordinate Corporate Responsibility projects across functional areas (investor relations, operations, accounting, legal and people operations)
- Assist with the creation and publication of the Company’s annual Corporate Responsibility report
- Assist with IR website content development
- Other responsibilities as assigned
Experience and Qualifications:
- Bachelor’s degree, or equivalent work experience, in business, finance, communications or other general business field
- 3-7 years of experience in investor relations, investment banking or equity research
- Strong written and verbal communication skills
- Strong attention to detail
- Proficient in Microsoft Office Suite (strong PowerPoint and Excel skills are highly valued)
- Experience using S&P GMI platform, FactSet, CapIQ, PowerBI
- Experience with the Business Wire platform
- Corporate Responsibility experience (nice to have, but not required):
- Measurabl, EnergyStar and Conservice platforms
- Familiarity with GRESB, CDP, and local state and municipality energy benchmark reporting
- Knowledge of Corporate Responsibility / ESG initiatives in the REIT space
Benefits
- Medical/vision/dental for employee only plans with up to $1,200 funding towards HSA
- 401(K) with employer match
- Employee Assistance Program
- A positive work culture of high integrity team members
- Opportunities for career development and training
- A healthy work life balance including quarterly wellness days
Compensation: $80,000 - $95,000
NSA OP, LP is an equal opportunity employer. Employment and promotional decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a covered veteran or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
The above statements are intended to describe the general nature and level of work for the position. They are not to be construed as an exhaustive list of all the responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All job descriptions are subject to change. Job functions and/or responsibilities can be amended at any time at the management’s discretion.
Visa sponsorship is not currently available. Only permanent residents and US citizens will be considered.
Job Description
Warehouse Manager Job Description
Position Summary
We are seeking a reliable and detail-oriented Warehouse Manager to oversee daily warehouse operations, manage inventory, and ensure efficient communication with clients. The ideal candidate is a hands-on team player who can operate equipment, manage logistics, and maintain strong organizational systems.
Key Responsibilities
* Oversee and manage daily warehouse operations, including receiving, storage, and distribution of goods
* Maintain accurate client inventory records and ensure proper tracking of all materials
* Communicate effectively with clients via phone and email regarding inventory status, shipments, and inquiries
* Operate warehouse equipment, including forklifts, in a safe and efficient manner
* Load, unload, and move heavy items as required
* Ensure warehouse organization, cleanliness, and safety standards are maintained
* Collaborate with team members to meet operational goals and deadlines
* Assist in implementing and using inventory management software (training provided)
* Identify and resolve discrepancies in inventory or shipments
Qualifications
* Valid driver's license required
* Previous warehouse or inventory management experience preferred
* Ability to operate a forklift (or willingness to be trained/certified)
* Strong communication skills, both written and verbal
* Basic computer skills, including email and willingness to learn inventory management systems
* Ability to lift and move heavy items regularly
* Strong attention to detail and organizational skills
* Ability to work independently and as part of a team
Work Environment
* Active warehouse setting requiring standing, lifting, and equipment operation
* Regular interaction with team members and clients
Preferred Traits
* Dependable and punctual
* Problem-solver with a proactive mindset
* Team-oriented with a strong work ethic
Company Description
Moving and storage company that offers warehouse receiving to contractors, interior designers, archtects, and homeowners. We receive freight and parcels from most major carriers and inventory/photograph each item as it arrives and place it into storage until client is ready for pick up or delivery.
Company Description
Moving and storage company that offers warehouse receiving to contractors, interior designers, archtects, and homeowners. We receive freight and parcels from most major carriers and inventory/photograph each item as it arrives and place it into storage until client is ready for pick up or delivery.
Job Description
Industrial Mechanic - 2nd Shift
Arctic Cold Storage - Saint Cloud, MN
$28-$32/hour | Full-Time | In-Person
Arctic Cold Storage, located just off I-94 in St. Cloud, MN, is seeking a skilled Industrial Mechanic to support our High Pressure Pasteurization (HPP) food processing operations.
This is a critical, hands-on role responsible for keeping our production equipment operating safely and efficiently. If you enjoy troubleshooting, diagnosing issues, and working with industrial machinery in a fast-paced environment, we want to hear from you.
Schedule
* 2nd Shift: Monday-Friday, 3:30 PM - 12:00 Midnight
* Occasional Saturdays based on production needs
What You'll Do
* Install, repair, troubleshoot, and maintain industrial production equipment
* Perform preventive maintenance to minimize downtime
* Diagnose mechanical issues and implement effective solutions
* Ensure equipment operates safely and efficiently
* Collaborate with production and maintenance team members
* Support continuous improvement initiatives
Qualifications
* Post-secondary education in industrial maintenance, mechanical systems, or related field OR equivalent hands-on experience
* Strong mechanical aptitude and advanced troubleshooting skills
* Experience working with industrial production equipment
* Ability to work independently and in a team environment
* Flexible and dependable with strong attendance
Why Join Arctic Cold Storage?
* Competitive pay: $28-$32/hour
* Health, Dental & Vision Insurance
* Paid Time Off
* Stable, growing company with modern equipment
* High-impact role supporting essential food production operations
* Supportive leadership and team environment
New Product Development Manager (Consumer Goods)
St. Paul, MN (On-site, In Person)
Before You Read Further (Important)
- This is a hands-on, roll up your sleeves, execution-heavy role — not a strategy-only or coordination position.
- You must be hungry, humble and people smart. Non-negotiable.
- This is not a software, SaaS, app, or digital product role.
About Wrap-It Storage
We’re Wrap-It Storage — a fast-growing, family-owned consumer goods brand on a mission to help people Get Untangled! We’re an industry leader in innovative, problem-solving organization products, with solutions sold in major retailers and online. We’re a lean but mighty team where ideas move fast — from sketch to store shelves (and online) — without corporate clutter slowing things down.
The Role
We’re hiring a proactive, hands-on, design-minded New Product Development Manager to own the day-to-day execution of our physical product development process.
This is a builder role, not a coordinator role.
You will:
- Work directly with overseas factories
- Negotiate pricing, MOQs, tooling, and lead times
- Push projects forward when things stall
- ·Partner tightly with design, operations, and sales to hit deadlines
- Do whatever needs to be done to get products over the finish line
You will create structure, not wait for it.
Because we manufacture overseas, this role requires occasional evening communication to keep projects moving across time zones.
If you’re a self-starter who takes initiative, brings clarity to complexity, and has an eye for clean, cohesive product design — we want you on the team!
What You’ll Do
- Build new product development processes and timelines — you own the system
- Drive accountability and keep cross-functional teams aligned to deadlines
- Collaborate with marketing, sales, and operations to define project timelines and requirements
- Ensure product aesthetics, packaging, and overall execution are consistent with the Wrap-It brand
- Work proactively with overseas partners to maintain momentum, solve problems, and accelerate development
- Negotiate with suppliers to achieve competitive pricing while ensuring product quality
- Identify risks early and implement solutions before they cause delays
- Special projects as required (which is a fancy way of saying “other stuff we can’t think of right now”).
What You Bring
- 3–5+ years experience in consumer goods product development
- Demonstrated ability to build and lead project structure — not just follow it
· Confidence in holding others accountable and driving results
· Strong eye for design and brand cohesion
- Self-starter attitude: you see what needs to happen and make it happen
- Superior organizational skills
- Exceptional communication — direct, clear, timely, and solution-focused
- Comfortable with occasional evening work to stay in sync with overseas partners
- Skilled in Microsoft Office (primarily Excel & PowerPoint)
Why You’ll Love Working Here
- You’ll shape how new products are built and launched — real ownership
- Your ideas will be implemented quickly and visible everywhere our products sell
- A growth stage company with huge runway — your impact will grow with us
- A team culture built on trust, humor, and problem-solving (we take work seriously, not ourselves )
In Short: You’ll help launch the next generation of Wrap-It Storage products and make a big impact on a growing team—without the big company bureaucracy slowing you down.
Company Benefits
- Health Insurance
- HSA
- Dental Insurance
- Retirement Plan w/ Company Match
- Paid Time Off
Director of Sales / Key Retail Accounts
St. Paul, MN (On-site) | Some Travel Required
Who We Are
We’re Wrap-It Storage — a fast-growing, family-owned company on a mission to help people Get Untangled! And, well, just plain organized. We’re a small but mighty team where ideas move fast — from sketch to store shelves (and online) — without corporate clutter slowing things down.
We create ridiculously useful products that keep cords, hoses, ropes, and everyday clutter under control. Our current solutions are top-notch, but we're always working to make these solutions even top-notchy-er.
Why We Need You
We’ve got big dreams. Bigger retailers. Even bigger sales goals. And we’re looking for someone who can help make it happen.
This isn’t an “I’ll shoot them an email” role. This is a roll-up-your-sleeves, kick-down-doors, and make-it-happen kind of role. You’ll drive sales strategy, land new accounts, nurture existing partnerships, and basically help Wrap-It become a household name.
If you need a ton of direction… this isn’t for you.
If you love the thrill of the hunt… let’s talk.
What You’ll Do
- Grow the heck out of the business in hardware, big box, mass merchant, industrial, and farm channels
- Hunt down new retail opportunities and make them fall in love with Wrap-It
- Strengthen bonds with current accounts so they keep adding more product to more shelves
- Analyze sales data like Sherlock Holmes
- Build pitch-perfect presentations that get buyers saying “yes!”
- Wrangle vendor portals, item setups, and other thrilling backend tasks
- Stay a step ahead of category trends and competitive mischief
What You Bring
- 3-5+ years experience selling into major retailers (you know the game)
- A proven ability to hunt, prospect, and close — repeatedly
- Confidence to operate independently (you know what needs to be done before we ask)
- Clear, kind, honest communication — internally and with customers
- Energy, curiosity, resilience, and a contagious go-get-it attitude
- A Bachelor’s degree (preferred — but strong experience speaks louder)
- Excellent Microsoft Excel and PowerPoint skills
In short: You’ll help lead the next era of Wrap-It Storage growth — without the big company bureaucracy slowing you down.
Company Benefits
- Health Insurance
- HSA
- Dental Insurance
- Simple IRA w/ Company Match
- Paid Time Off
Hiring Drivers
We are the largest independently owned local residential moving and storage company. We pride ourselves on taking care of our customers and our employee culture. We are proud partners of many sports franchises such as Dallas Cowboys, Miami Dolphins, Carolina Panthers, Arizona Cardinals, Dallas Stars, SMU Mustangs, UFL. We are looking for top-tier talent to support our high-end moving needs. We make it fast and easy to start working! Pre-qualify within minutes!! Driver Pay: Paid Weekly
$19 to $22 per hour (Based on Experience)
TIPS Earned Daily $20 to $150 Per Day
Driver Monthly Performance Bonus Program
Monthly raffles which include Amazon gifts, sports tickets, and vacations.
Perks
Eligible for health insurance after 1 year and 1500 hours
Eligible to contribute to 401k plan after 90 days.
Beautiful Branded 26 Ft. Box Truck's: New Equip. "Automatic Trans."
State of the Art Tablets for Electronic Paperwork
Flexible Scheduling
Requirements
Drivers: 21+ years of age
Chauffeur's License Required (Reimbursed)
Able to move furniture and lift at least 75lbs
Ability to climb stairs daily
Position Overview
We are seeking an experienced Independent Dispute Resolution (IDR) Program Manager to oversee our IDR process under the No Surprises Act (NSA). While a third-party vendor handles dispute submissions, this role serves as the internal owner of the program—ensuring appropriate claims are identified, supported, and strategically managed to maximize reimbursement outcomes.
This position requires strong knowledge of the NSA, payer reimbursement trends, and revenue cycle operations.
Key Responsibilities
- Serve as the internal lead for all IDR activities
- Partner with third-party vendor to ensure timely and compliant filings
- Review and approve claims submitted for IDR consideration
- Analyze payer offers and recommend strategic payment positions
- Monitor dispute outcomes, financial impact, and payer trends
- Maintain compliance with federal and state surprise billing regulations
- Develop reports and dashboards for leadership review
Qualifications
- Minimum 5 years of IDR case management experience
- Prior experience in medical billing or revenue cycle leadership required
- Strong understanding of the No Surprise Act
- Excellent analytical, communication, and organizational skills
- Experience with EHR and billing systems
- Anesthesia billing experience preferred
Education
- High school diploma required
- Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field preferred
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Defense Space & Security (BDS) is seeking a Senior Design and Analysis Engineer to serve the Air Dominance program in Berkeley, MO.
Position Responsibilities:
Leads work with customers to develop and document complex electronic and electrical system requirements
Leads and coordinates work to analyze and translate requirements into system architecture, hardware and software designs, and interface specifications
Leads work to test and validate to ensure system designs meet operational and functional requirements
Oversees the team that monitors supplier performance to ensure system integration and compliance with requirements
Solves problems and provides other support of fielded hardware and software over the entire product lifecycle
Researches technology advances for potential application to company business needs
Makes recommendations for technology investments
Basic Qualifications (Required Skills and Experience):
Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
9+ years of related work experience and a bachelor’s degree or an equivalent combination of related work experience and technical education
Preferred Qualifications (Desired Skills and Experience):
Experience in Open Mission Systems (OMS) development
Experience in Model Based System Engineering (MBSE) development
Familiarity with Universal Command and Control Interface (UCI) message standard and Common Abstraction Layer (CAL)
Experience with system design and development, including component interactions, interfaces, and overall system functionality
Experience with requirements development and management, including technical performance specification and statement of work development.
Experience with NSA C2 and NCDSMO interactions and certification processes
Experience with multi-level Security Networks
Experience with multi-level Security Embedded Systems
Experience with Cryptographic units, Cross Domain Solutions/Guards including access CDS and transfer CDS
Knowledge of 3U and 6U VPX/OpenVPX architectures: This includes the VITA 46 and VITA 65 standards, appreciating the distinct advantages and trade-offs of each form factor in terms of size, weight, power (SWaP), processing capability, and I/O density.
Knowledge of Signal Integrity & Interconnect: Expertise in high-speed digital signal design, including impedance matching, managing signal integrity, and utilizing advanced interconnect solutions like VPX3's discrete coaxial/twinax cabling is highly valued
Experience with High-Performance Embedded Computing (HPEC): How to integrate and optimize performance for demanding workloads within the constraints of 3U and 6U form factors
Experience with hardware design and development, encompassing all phases of the product lifecycle from initial design to flight maturity
Experience with hardware-in-the-loop (HIL) simulations and testing methodologies to verify system functionality
Experience with designing secure architectures, implementing cryptographic protocols, secure boot processes, firmware validation, and secure communications
Experience with Open Architecture Standards: Familiarity with standards like SOSA (Sensor Open Systems Architecture), which leverages VPX standards
Experience with Mezzanine Card Utilization: Understanding how mezzanine cards (e.g., XMC) can enhance functionality and scalability within 3U and 6U VPX systems
Experience with 3U/6U FPGAs, GPU, and CPUs
Conflict of Interest:
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.
Relocation:
This position offers relocation based on candidate eligibility. Note: Basic relocation will be offered for eligible internal candidates.
Drug Free Workplace:
Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $136,850-$185,150
Applications for this position will be accepted until Mar. 27, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Defense Space & Security (BDS) is seeking a Senior Design and Analysis Engineer to serve the Air Dominance program in Berkeley, MO.
Position Responsibilities:
- Leads work with customers to develop and document complex electronic and electrical system requirements
- Leads and coordinates work to analyze and translate requirements into system architecture, hardware and software designs, and interface specifications
- Leads work to test and validate to ensure system designs meet operational and functional requirements
- Oversees the team that monitors supplier performance to ensure system integration and compliance with requirements
- Solves problems and provides other support of fielded hardware and software over the entire product lifecycle
- Researches technology advances for potential application to company business needs
- Makes recommendations for technology investments
Basic Qualifications (Required Skills and Experience):
- Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
- 9+ years of related work experience and a bachelor's degree or an equivalent combination of related work experience and technical education
Preferred Qualifications (Desired Skills and Experience):
- Experience in Open Mission Systems (OMS) development
- Experience in Model Based System Engineering (MBSE) development
- Familiarity with Universal Command and Control Interface (UCI) message standard and Common Abstraction Layer (CAL)
- Experience with system design and development, including component interactions, interfaces, and overall system functionality
- Experience with requirements development and management, including technical performance specification and statement of work development.
- Experience with NSA C2 and NCDSMO interactions and certification processes
- Experience with multi-level Security Networks
- Experience with multi-level Security Embedded Systems
- Experience with Cryptographic units, Cross Domain Solutions/Guards including access CDS and transfer CDS
- Knowledge of 3U and 6U VPX/OpenVPX architectures: This includes the VITA 46 and VITA 65 standards, appreciating the distinct advantages and trade-offs of each form factor in terms of size, weight, power (SWaP), processing capability, and I/O density.
- Knowledge of Signal Integrity & Interconnect: Expertise in high-speed digital signal design, including impedance matching, managing signal integrity, and utilizing advanced interconnect solutions like VPX3's discrete coaxial/twinax cabling is highly valued
- Experience with High-Performance Embedded Computing (HPEC): How to integrate and optimize performance for demanding workloads within the constraints of 3U and 6U form factors
- Experience with hardware design and development, encompassing all phases of the product lifecycle from initial design to flight maturity
- Experience with hardware-in-the-loop (HIL) simulations and testing methodologies to verify system functionality
- Experience with designing secure architectures, implementing cryptographic protocols, secure boot processes, firmware validation, and secure communications
- Experience with Open Architecture Standards: Familiarity with standards like SOSA (Sensor Open Systems Architecture), which leverages VPX standards
- Experience with Mezzanine Card Utilization: Understanding how mezzanine cards (e.g., XMC) can enhance functionality and scalability within 3U and 6U VPX systems
- Experience with 3U/6U FPGAs, GPU, and CPUs
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Relocation:
This position offers relocation based on candidate eligibility. Note: Basic relocation will be offered for eligible internal candidates.
Drug Free Workplace:
Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
- Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
- Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $136,850-$185,150
Applications for this position will be accepted until Mar. 27, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
PHYSICAL MEDICINE AND REHABILITATION OPPORTUNITY IN VALLEJO, CA:
Kaiser Foundation Rehabilitation Center (KFRC), the regional rehabilitation hospital for the Northern California Kaiser Health System, located in Vallejo, California, about 34 miles north of San Francisco, is seeking a board certified/board eligible physiatrist to join a staff of 7 other physiatrists. This is a 53-bed unit that serves a population base of over ten million members.
The position involves managing inpatients on the rehab unit with a variety of diagnoses including stroke, traumatic brain injury, spinal cord injury, multiple-trauma, and amputation. The position will also include outpatient care of the same patient populations as well as the opportunity to do electrodiagnostic studies, spasticity management including intrathecal baclofen pump management and botulinum toxin injections, if desired. The outpatient clinic also includes a multidisciplinary Orthotics and Prosthetics Clinic and a Spinal Cord Injury Wellness clinic.
The KFRC physiatry group also runs a consultative service in the acute care hospital in Vallejo (attached to KFRC) and in our level 2 trauma center in nearby Vacaville. Call is shared between the physiatrists in the group. Weekend work is part of the position, but hospitalists assistance is also provided on the weekends. Candidates must have strong clinical and academic credentials, excellent communication skills, and an ability to work effectively in an interdisciplinary environment.
Spinal cord injury medicine fellowship training and/or sub-specialty certification is preferred but not required for this position.
Full-time annual salary range is $310,020 to $320,040 plus additional potential incentives up to $17,970.
Vallejo is a waterfront city located in the North Bay region of the San Francisco Bay Area. Vallejo has a population of more than 115,000 and is located 30 miles northeast of San Francisco.
The Napa/Solano Area (NSA) offers:
- An active lifestyle while enjoying a varied and fulfilling practice
- Family-oriented communities with spacious parks and tree-lined streets, some of the Bay Area’s most affordable housing and excellent schools
- The urban benefits of great shopping, outstanding restaurants, and cultural activities
- Proximity to destinations such as San Francisco, Lake Tahoe, Napa Valley, Yosemite, and the stunning Pacific Coast
- Perfect climate for outdoor recreational pursuits
TPMG you’ll benefit from:
- AI-Based Charting and an outstanding electronic medical record system that allows flexibility in patient management.
- Work-life balance focused practice, including flexible schedules and unmatched practice support.
- We can focus on providing excellent patient care without managing overhead and billing. No RVUs!
- We are committed to cultivating and preserving an inclusive environment for all physicians and employees.
- Multi-specialty collaboration with a mission-driven integrated health care delivery model.
- An outstanding electronic medical record system that allows flexibility in patient management.
- We have a very rich and comprehensive Physician Health & Wellness Program.
- We are Physician-led and develop our own leaders.
- Professional development opportunities in teaching, research, mentorship, physician leadership, and community service.
TPMG is one of the largest medical groups in the nation with over 10,000 physicians, 21 medical centers, numerous clinics throughout Northern and Central California and an over 80-year tradition of providing quality medical care.
EXTRAORDINARY BENEFITS:
- Competitive compensation and benefits package, including comprehensive vision, medical, and dental
- Interest Free Home Loan Program up to $250,000 (approval required)
- Relocation Assistance up to $10,000 (approval required)
- PSLF Eligible Employer
- Malpractice and Tail Insurance
- Life Insurance
- Optional Long-Term Care Insurance
- Paid holidays, sick leave, and education leave
- Shareholder track
- Three retirement plans, including a pension plan and 401(k)
To learn more about these opportunities and to apply, please visit: more information, please contact Aileen Ludlow at: or call: 51
We are an equal opportunity employer and VEVRAA federal contractor
Data Entry Clerk
$21/hr
Onsite
***US CITIZENSHIP OR GREEN CARD REQUIRED***
A leading telecommunications company's Legal and Emergency Response team is seeking a detail-oriented and professional Contract Legal Data Entry Specialist to join their Case Management group. In this vital role, you'll be responsible for processing and routing legal demands served upon the company for historical customer information. You will analyze and accurately categorize legal documents such as court orders, search warrants, and subpoenas to ensure they are handled properly. This position requires a high level of confidentiality and a strong commitment to accuracy.
Key Responsibilities
- Analyze and process legal documents, including subpoenas, court orders, search warrants, and preservation letters.
- Accurately name and code documents for proper routing to the appropriate internal teams, including Case Management, Real Time Operations (RTO), and the Emergency Response Center (ERC).
- Maintain a high level of confidentiality with sensitive information as defined by a company-specific National Security Agreement (NSA).
- Demonstrate a mature and professional demeanor when handling potentially graphic content.
- Assist with other data entry and administrative duties as assigned.
Qualifications
- Proven ability to type a minimum of 45 words per minute and 5,000 keystrokes per hour.
- High level of computer literacy, including proficiency with 10-key data entry.
- Excellent communication skills and a strong professional attitude.
- Detail-oriented, goal-driven, and a quick learner.
- Ability to work with minimal supervision.
- Experience or formal training in reading legal demands is preferred but not required. We provide comprehensive on-the-job training.
Work Environment & Details
- This is a contract position.
- Training will be conducted strictly in-office.
- After successful completion of training and consistent demonstration of meeting performance and quality standards, you may have the opportunity to work from home up to two days per week.
Oversees guest and associate satisfaction, maintains brand standards.
Ensures all applicable Food and Beverage laws/regulations and safe food handling procedures are enforced and compliant.
Develops and implements business plans for Food and Beverage and Activites.
Meets or exceeds departmental financial goals.
Relocation Plan Available Shift:1st and 2nd Shift, must be available to work weekends and holidays.
Requirements: Valid U.S.
Driver's License for a minimum of one year.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the Food and Beverage, culinary, recreation/activates or related professional area.
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, Recreation/Activities or related major; 2 years experience in the Food and Beverage, culinary, recreation/activities or related professional area.
CORE WORK ACTIVITIES Leading Food and Beverage / Activities Team Manages and supervises all day-to-day operations.
Understands associate positions well enough to perform duties in associates' absence.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Oversees all culinary, restaurant, beverage and room delivery and activites/recreation operations.
Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns.
Provides excellent customer service to all guests and associates.
Responds quickly and proactively to associates’ concerns.
Provides a learning atmosphere with a focus on continuous improvement.
Provides proactive coaching and counseling to team members.
Encourages and builds mutual trust, respect, and cooperation among team members.
Ensures and maintains the productivity level of associates.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Sets clear expectations with the associates and department leaders and ensures appropriate rewards are given if expectations are exceeded.
Managing Day-to-Day Operations Utilizes use records to control costs and manage inventory.
Applies knowledge of all applicable laws.
Conducts monthly department meetings.
Maintain controls (e.g., perpetual inventory, food/beverage costs, ordering, stock rotation, etc.) Sets goals and delegates tasks to improve departmental performance.
Monitors progress and leads discussion with staff each period.
Projects supply needs for the departments.
Manages departmental inventories and maintains equipment.
Performs other duties as assigned to meet business needs.
Maximizing Revenues Applies and continually broadens knowledge of offerings with emphasis on current trends.
Schedules staff to forecast and service standards, while maximizing profits.
Assists team in developing lasting customer relationships to retain business and increase growth.
Develops new products and offerings and educates associates.
Manages department controllable expenses to achieve or exceed budgeted goals.
Understands the impact of department's operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service Interacts with guests to obtain feedback on quality and service levels.
Responds to and handles guest problems and complaints effectively.
Empowers associates to provide excellent customer service.
Ensures associates understand service expectations and parameters.
Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
Reviews comment cards and guest satisfaction results with associates.
Participates in the development and implementation of corrective action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensures all leaders and associates understand the brand's service culture.
Sets service expectations for all guests internally and externally.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Conducting Human Resources Activities Participates in interviewing and hiring of team members with the appropriate skills.
Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
Communicates performance expectations in accordance with job descriptions for each position.
Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
Ensures associates understand Company, Resort and Departmental expectations and parameters.
Ensures associates are cross-trained to support successful daily operations.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same.
Schedules associates to business demands and tracks associate time and attendance.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Observes service behaviors of associates and provides feedback to individuals.
Ensures associate recognition is taking place on all shifts.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
Participates in associate progressive discipline procedures.
Reviews associate satisfaction results.
Additional Responsibilities Complies with all corporate accounting procedures.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluates results to choose the best solutions and solve problems.
Ensures effective departmental communication and information systems through logs, department meetings and property meetings.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates in order to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Basic Cookery
- Knowledge of procedures and techniques for mixing, thawing, baking, and cooking, measurement tools, recipe execution (expanding and condensing as necessary), and methods for innovative preparation and presentation.
Cleaning the Kitchen
- The ability to properly and safely clean and maintain kitchen floors, walls, and ceilings, including meal wall guards, overhead fans and hoods, and floor drains.
This includes correctly choosing and applying appropriate chemicals and/or products.
This includes knowing the right equipment to use for each job.
Cooking
- Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g., grilling, sautéing, broiling, baking, using decorative food displays, following recipes).
Emergency Procedures
- Knowledge of emergency and first aid procedures or policies for contacting Loss Prevention and reporting incidents and accidents immediately.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Food Handling
- Knowledge of basic food handling policies and procedures, as well as the procedures for assisting cooks in serving or preparing food.
Food Storage and Rotation
- Knowledge of procedures and temperatures for storing and rotating food stock in coolers, refrigerators, freezers, dry storage, etc.
to maintain freshness (“First In, First Out”).
This includes preparing, labeling, dating, rotating, and pulling perishable foods and drinks in accordance with storage guidelines; identifying food products that do not meet company or compliance standards; and knowledge of policies and procedures for discarding food items or products.
Kitchen Maintenance
- Knowledge of general maintenance procedures and standards of cleanliness for the food storage and preparation areas.
Kitchen Tools and Equipment
- The ability to use and store kitchen tools (e.g., cutting tools, knives, tongs, slicers, spatulas) and ability to use kitchen equipment (e.g., grills, ovens, steam tables, deep fryers, kettles) properly and safely.
Supply Storage
- Knowledge of proper storage procedures for cookware, flatware, and supplies.
Bar
- Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks; management of banquet bar operations; knowledge of Training in Intervention Procedures in the Service of Alcohol or equivalent programs to ensure fluency in safe service of alcohol.
Event Planning
- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
Event Services
- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
Event Technology
- Have a working knowledge of audio, video, projection, conferencing, lighting, computer and internet equipment in order to set-up, operate, maintain, and troubleshoot equipment for events.
Food Production and Presentation
- Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards.
Willingness to adhere to internal company standards.
General Event Management
- The ability to have a working knowledge, understanding of polices, procedures and standards of the event management department to include, event planning, event operations and event technology for different types of events.
Bar Concepts
- Promotion of beer, wine, and spirits to drive awareness and sales; marketing restaurant and bar concepts and events; knowledge of industry trends in food, beverage, and design to maintain competitive.
Dining
- Knowledge of procedures and techniques for seating guests; menu content and creation; POS system; taking dining and room service orders; room service delivery, etiquette, safety, and security; amenity process and delivery; Food and Beverage service standards, service cart setup.
Finance/Accounting
- Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.
Food and Beverage Inventory
- Knowledge of procedures and techniques for food storage and rotation, quality assurance audit requirements, merchandising food products, inventory and supply storage, and shift production.
Food and Beverage Marketing
- Knowledge of local and internal marketing efforts to drive revenue.
Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Restaurant/Event Room Operations
- Knowledge of procedures for managing restaurant room set-up, management of host/hostess station, maintenance of fine silver, setting tables, break down of room, management of coat check, management of staff/associates, creation of checklists, audits, LSOPs, and maintenance of a high quality dining environment (music, lighting, temperature), as well as opening and closing.
Retail Management
- Knowledge of general shop keeping guidelines for creating displays, tracking inventory, and purchasing.
CPR and First Aid
- The ability to identify and apply basic first aid treatment to injured persons until they can be taken for medical care (e.g., bandaging cuts, applying pressure to bleeding wounds, and soothing burns).
This includes knowledge of CPR and first aid procedures and supplies (e.g., bandages, ointments).
Fitness Equipment
- The ability to use, demonstrate, and maintain fitness equipment, including weight training and cardio machines and core/stability training equipment.
This includes knowing the purpose of each machine, the muscle groups it targets, how to use it safely, and understanding machine settings and their associated function.
Fitness Instruction
- The ability to provide instruction on fitness to groups or individuals, including leading fitness classes (e.g., aerobics, spinning, strength training), instructing on proper warm up and stretching techniques, demonstrating exercises to meet specific needs, and identifying when someone should not exercise (e.g., they have identified a medical condition on the Health Questionnaire or they are showing signs of distress while exercising).
This also includes applicable training certifications.
Generating Enthusiasm
- The ability to convey energy and enthusiasm for recreation activities and to share that enthusiasm and excitement with other employees and guests.
Group Activity Planning
- The ability to identify, create, and/or develop unique and creative activities that are enjoyable and safe for guests.
This includes knowledge of activities that are appropriate and interesting for different target groups (e.g., children of various ages, older adults, males, females) and at a variety of activity levels.
Payment Process
- Knowledge of policies and procedures involved in processing different types of sales transactions and payment methods, including credit cards, personal checks, traveler checks, coupons, gift certificates/cards, or store credit strategies.
Recreation/Fitness Center Services
- Knowledge of fundamentals related to fitness and recreation on land and in water.
Revenue Management
- Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM. This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task.
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service. This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed.
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products. This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards. This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work. This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business. This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members. This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes:
1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures. This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures. This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit. This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils.
"Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven". A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
“Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers.
"Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan". A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.