Logical Fallacies Examples Jobs in Usa

Macro-Z-Technology (MZT) is a leading construction company known for building exceptional projects through an unwavering commitment to its people. With a strong reputation in the Federal and Municipal construction markets, MZT has built everything from roadways and dams to multi-story building construction and complete facility renovations. With an in-house design department, we specialize in design-build projects.

As a Site Safety & Health Officer (SSHO), you’ll ensure that all on-site work practices meet local, state, and federal safety requirements. You’ll perform inspections, observe construction operations, and participate in the preconstruction planning process to provide input about the safety program. You’ll be part of the project’s key personnel team on-site. With your eye on a target of 100% safety, you’ll support the construction team by actively engaging in dialogue about safety concerns and passionately working to find practical proactive solutions to create continuous safety improvement.

Company Culture

• MZT covers 100% of the premium for medical, vision, and dental insurance for you and your family because we want you to be well. You won’t find this benefit anywhere else.
• MZT supports professional development. Whatever your growth goals are, we’re here to provide support.
• MZT trusts your skills and expertise. We encourage our SSHOs to exercise their judgment, explore innovative approaches, and seize opportunities for growth, while guided by our core values to delivering projects that align with our commitment to excellence.
• Teamwork is at the heart of everything we do. As part of our team, you will be an integral part of a collaborative and supportive environment. We value the power of collective knowledge and believe that together we can achieve remarkable results.
• You’ll work directly with the company owner – your voice will be heard.
• Room for growth? You bet! Over 20% of MZT’s key leaders started in the field.

Key Responsibilities

• Comply with and stay current with changes in safety regulations such as EM 385-1-1, OSHA, and Cal-OSHA.
• Create and implement site specific Accident Prevention Plan for construction per EM 381 1-1.
• Create and review Activity Hazard Analysis (AHA) and Work plans based on project schedule and definable features of work.
• Create, prepare, and train field staff members with “toolbox talks” on various job site safety practices and procedures
• Prepare safety documentation of various forms depending on nature of the project (lift plans, safety logs, daily safety plans, etc.)
• Ensure all required safety submittals are created, submitted, and approved by the GDA (Government Development Association) well in advance of scheduled preparatory meetings.
• Interact with Superintendent, subcontractors, owner’s representatives, and other contractors on behalf of the company to resolve safety challenges.
• Assist the construction team in incident notification procedures.
• Conduct or assist with incident investigations to determine root cause and identify corrective actions.
• Develop and deliver safety training as needed for the projects.
• Develop and enforce the site-specific Accident Prevention Plan (APP).
• Lead morning tailgate safety meetings and morning stretches.
• Conduct and document daily safety and health inspections through the entirety of the shifts.
• Maintain site safety records, such as inspection logs, near-miss reports, safety and health deficiency tracker, and daily production reports.
• Serve as Environmental Officer when required.
• Oversee disposal of substances according to environmental guidelines.
• Ensure statutes, regulations, and codes are clearly understood and met.
• Maintain appliable site safety reference material on the job site.
• Attend project meetings.
• Conduct weekly safety meetings.
• Other duties as assigned.

Qualification & Experience

Required:

• Bachelor’s Degree in Occupational Health and Safety, Health/Safety/Environmental Management, or similar degree
• Minimum five years’ experience in construction safety
• MUST HAVE EM 385-1-1 40 HOUR CERTIFICATION (proof of certification required)
• Must have OSHA 30 Certification (yellow card or certificate within last 3 years)
• Experience with federal construction projects
• Experience creating construction safety documentation (APP, AHJ, Daily Safety Log, Project Safety Plans, Site Safety Records, Inspection Logs, Near-Miss Reports, etc.
• Ability to pass a background check to gain access to work on military bases
• Continuing safety training and evaluations as determined by Corporate Safety Officer

Preferred:

• CQMC Certification
• Heavy Lifting (up to 50 lbs.) and physical stamina required, and ability to work in various weather conditions
• CPR/ First Aid/ AED training certification preferred

Technical Skills

• Proficient in Microsoft Office: Excel, Word, Outlook, Teams, etc.
• Ability to create images as examples of proper safety techniques within safety documentation
• Other construction management platform experiences desired (e.g., Primavera P6, RMS, Oracle, eCMS, etc.)

What We Offer

• Salary: $100,000 - $120,000 per year
• Health, dental, and vision insurance premiums 100% paid for you and your dependents
• Life Insurance (100% premium paid by the company for the employee only)
• 401(k) with 100% match up to 4% of salary
• Paid time off

Schedule

• Full time, hours may vary, weekend work may be required
• On-site where the project is located
• Must be willing to travel
• Must be willing to fill in on various projects that require SSHO

EEO

We’re dedicated to creating a respectful workplace that values diversity and offers equal employment opportunities for all qualified candidates. We celebrate our diverse team and ensure that every applicant is considered based solely on qualifications, without discrimination. We abide by the requirements of 41 CFR 60-741.5. This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employee and advance in employment qualified individuals with disabilities.

VEVRAA/This contractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employee and advance in employment qualified protected veterans.

Are you a Design expert? Are you looking to work closely with product and engineering to create and execute on a bold vision? If you want to expand your professional goals at ®, this is the role for you. Join us as our newest Senior Product Designer and continue to Love Your Career at ®.

We are looking for a talented designer who will work closely with cross-functional partners in Product and Engineering to create and execute on our bold vision for transforming the real estate industry. Your responsibility will be to understand, scope and ship polished experiences for our 75M monthly active users across web and native apps. You will be a design leader within the team, providing thoughtful feedback to elevate our craft and showing what great collaboration looks like in action.

The ideal candidate has a strong background in consumer facing real-estate or retail products and experiences.

This role reports to the Senior Manager of Design.

What you’ll do:

Collaboration

• Collaborate with a diverse group of stakeholders—including researchers, product leaders, engineers, product marketing, brand, and other designers—on complex problems
• Articulate the value of design as well as the reasons for your design decisions clearly, in non-designer-speak, to Product and Engineering teammates as well as other important stakeholders
• Facilitate workshops, design sprints, and other collaborative sessions for your team

Craft & Execution

• Be the voice of the user, and explore multiple ideas while also knowing when to bring the work to an executable deliverable
• Deliver innovative solutions which significantly improve user experience across products for your team
• Independently lead all aspects of the design process from conception to completion
• Actively contribute to the evolution and strengthening of our design system, including crafting components, auditing libraries, and ensuring quality in application of the system
• Receive design feedback with professionalism and patience, and give clear and usable design feedback to design peers
• Uphold a high standard for design excellence, and contribute to raising the bar for design at the company

What you’ll bring:

• 8+ years working in design industry, with at least 3 years in a product-led organization
• Bachelor’s degree or equivalent experience
• Portfolio which examples a strong design point of view and depth of experience, including user-centered design methodologies, interaction flows, prototyping, high-fidelity screens, and shipped products
• Experience delivering multiple projects with cross-disciplined team
• Strong and clear communication skills
• Informed and strong opinions, loosely held
• A practitioner of user-centric processes and design thinking principles
• Mastery of design thinking practices and craft
• A “We, Not Me” mindset: collaborative, team-oriented, and invested in shared success

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. Our employees work three days in our Austin headquarters, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How we Reward you:

is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Bingman Construction is growing and we’re looking for a driven, strategic Preconstruction Manager to help lead that growth.

Bingman Construction is seeking an experienced Preconstruction Manager to lead projects from early concept through turnover to operations. This role is critical in delivering accurate budgets, strong subcontractor partnerships, and successful project starts.

What You’ll Do:

• Lead preconstruction from concept through GMP
• Drive competitive, accurate, and strategic pricing
• Build and manage strong subcontractor coverage
• Lead value engineering and cost strategy conversations with clients
• Partner directly with ownership, architects, and senior leadership
• Play a key role in winning negotiated and repeat work

Key Skills & Competencies

• Strategic thinking and decision-making
• Detail-oriented budgeting and cost forecasting
• Strong organization and deadline management
• Client relationship management
• Leadership and team collaboration
• Problem-solving and constructability expertise
• Ability to manage multiple projects simultaneously

Required Qualifications

• Bachelor’s degree in Construction Management, Engineering, Architecture, or related field (or equivalent experience).
• 5–10+ years of experience in estimating/preconstruction, or project management (commercial construction preferred).
• Strong knowledge of construction methods, materials, and cost drivers.
• Experience managing budgets, subcontractor bidding, and scope review processes.
• Ability to read and interpret construction drawings and specifications.
• Strong communication, leadership, and negotiation skills.
• Proficiency in estimating and construction software (examples: Bluebeam, Procore, etc.).

Preferred Qualifications

• Experience with negotiated work, design-build, and CM-at-Risk delivery.
• Familiarity with conceptual estimating and early design budgeting.
• LEED/AP or other sustainability experience.
• Strong relationship network with subcontractors and suppliers.

What we Offer:

• Competitive salary
• 401(k) Retirement Plan
• Company paid Health, Dental, Vision Insurance
• Paid Time Off
• 11 Paid Holidays
• 1 Paid Volunteer Day

If you want to influence projects early, build lasting client relationships, and help shape the future of a growing company this is your opportunity.

Equal Employment Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Summary

The HR Operations Specialist is the first point of contact for employee and manager HR requests through QXO’s HR Service Center. This role delivers Tier 1 case based support across the employee lifecycle by resolving standard inquiries, completing defined HR transactions, and guiding leaders and employees to the right processes, tools, and policies. The Specialist documents work in the case management platform, meets service level and quality standards, and escalates sensitive, complex, or high risk issues to Tier 2, COEs, HRBPs, Employee Relations, Payroll, or Legal based on defined decision trees.

This role is critical to reducing back channel HR requests, improving consistency, and enabling self service by contributing to knowledge articles, templates, and digital workflows.

Key Responsibilities

Tier 1 Intake, Case Management, and Customer Support

• Serve as the primary Tier 1 contact for HR support through the HR case management system and approved channels (portal, phone, email, and messaging as applicable)
• Resolve standard requests related to HR policies, benefits navigation, leave intake and routing, pay, timekeeping, and employee data
• Apply approved scripts, workflows, and decision trees to ensure consistent guidance and case outcomes
• Document cases with complete notes, disposition codes, and audit ready attachments, ensuring accurate categorization for reporting and trend analysis
• Escalate cases that are sensitive, complex, or high risk using defined criteria and warm handoffs to the correct partner group (HRBP, Employee Relations, Payroll, Leave, Total Rewards, Legal)

HR Transactions and Data Quality

• Execute defined employee lifecycle transactions using standard operating procedures, including job changes, transfers, promotions, data changes, leaves, and separations, including coordinating required approvals and documentation
• Enter, validate, and audit employee data in the HRIS to ensure accuracy, completeness, and compliance
• Support employment verifications and personnel record requests in accordance with company policy and applicable requirements
• Maintain transaction quality through checklists and controls, escalating recurring errors or upstream process gaps

Time, Pay, and Leave Support

• Provide Tier 1 support for timekeeping questions and exceptions, including educating employees and managers on correct punches, transfers, and schedules, and partnering with Payroll and Time teams to resolve issues
• Support leave intake and routing for FMLA, ADA, and disability related processes, directing employees to the appropriate leave administrator or internal owner while maintaining privacy and documentation standards
• Explain benefit plan navigation, enrollment steps, and life event changes, directing employees to approved resources and vendor partners as needed
• Identify patterns in pay, time, or leave issues, and escalate systemic defects to functional owners with clear examples and impact

Policy, Risk, and Compliance Triage

• Communicate and reinforce HR policies consistently using approved language, and escalate when interpretation or exceptions are required
• Recognize potential compliance or employee relations risks and escalate promptly following defined thresholds
• Maintain confidentiality and handle employee data consistent with company standards and regulatory expectations

Knowledge, Digital Support, and Continuous Improvement

• Contribute to and maintain knowledge articles, templates, and standard responses to reduce repeat contacts and improve self service
• Tag cases accurately and surface trends, contact drivers, and opportunities for automation, workflow improvements, and policy clarification
• Participate in quality reviews and coaching to improve first contact resolution, cycle time, and customer experience
• Support the evolution of digital Tier 0, including testing knowledge content, validating intent categories, and identifying candidates for automation

Success Measures

• Service level attainment (response time, resolution time) and backlog management
• First contact resolution rate and appropriate escalation quality
• Case documentation quality and audit readiness
• Data accuracy and transaction quality
• Knowledge contribution volume and effectiveness, reduction in repeat contact drivers
• Customer experience results and professionalism

Qualifications

• 2+ years in HR operations, shared services, HR administration, payroll, timekeeping, or benefits support in a high volume environment
• Experience working in a case management platform and HRIS, strong documentation discipline
• Working knowledge of HR policies and common employee lifecycle processes
• Comfort operating with decision trees, scripts, service catalogs, and escalation criteria
• Strong customer service, judgment, and confidentiality
• Bilingual English and Spanish or French Canadian is a plus

Nice to Have

• UKG experience, especially timekeeping or scheduling
• Experience supporting a frontline, multi state workforce and managing high volume seasonal demand
• Experience contributing to knowledge bases or self service portals

QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Management Trainee Material Damage Adjuster, Managing Claims.

In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met. In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met.

Responsibilities

• Manage a high-volume low complexity claims from beginning to end.
• Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.
• Analysing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
• Negotiate repairs and settlements with claimants.
• Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.
• Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.
• Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.
• Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
• Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.

Qualifications we seek in you!

Minimum Qualifications

• Maintains adjuster licenses in all required states including New York or Hawaii.
• Relevant years of experience in Material Damage Liability Claims handling with multi-state

experience.

• College Diploma or commensurate work experience.
• Maintains an adjuster license(s) as required by state regulations.
• Experience handling fast track/low touch claims.
• Proficient in MS Office (Word, Excel, PowerPoint)

Preferred Qualifications/ Skills

• Bilingual
• Insurance Designation(s)

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $65,000 to $67,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

List the core duties and responsibilities of the Journeyman Lineman. Use bullet points for clarity and readability. Be comprehensive but concise, covering tasks such as:

• Construction and maintenance of power lines: Mention both overhead and underground systems.
• Operation of vehicles and heavy machinery: Highlight specific equipment like bucket trucks, backhoes, and trenchers.
• Working with high and low voltage lines: Emphasize the safety protocols required for energized work.
• Installation and replacement of electrical components: Include transformers, switches, conductors, and more.
• Substation maintenance: Describe tasks related to substation equipment, troubleshooting, and repairs.
• Troubleshooting and system maintenance: Explain the lineworker's role in identifying and rectifying power system abnormalities.
• Safety and equipment maintenance: Stress the importance of adherence to safety standards and equipment upkeep.
• Leadership and training: Mention the opportunity for experienced linemen to lead and train junior team members.
• Regulatory compliance: Highlight adherence to OSHA rules, APPA Safety Manual, and company Standard Operating Procedures.

3. Job Requirements

• Supervision and Reporting: Describe the reporting structure, such as working under the general supervision of the Electric Operations Supervisor. Mention that the position is non-exempt from overtime provisions.
• Working Conditions: Explain the working conditions, including the physical nature of the job, risks, and requirements for personal protective equipment (PPE). Mention participation in the on-call rotation and residency requirements.
• Physical Requirements: Provide detailed information about the physical demands of the job, including lifting, climbing, and vision and hearing requirements.

Other examples:

• Relevant work experience as a Lineman, Class A Lineman, Class B Lineman, First Class Power Lineman, or Cable Splicer with current certification or documentation
• Experience with underground line work, including URD, fault location and repair, and switching
• Strong Lineman underground craftwork skills, including inline splices, terminations and elbows
• Ability to read circuit maps
• Basic computer skills and entry level proficiency with MS Office applications (Outlook, Word, Excel, internet/web)
• Understanding of basic construction skills
• Strong mechanical skills

4. Qualifications

List the educational and experience qualifications necessary for the role. Highlight the minimum requirements, preferred qualifications, and any additional certifications or training. In this example, a diploma, four years of verifiable experience as a Journey Lineworker, and relevant certifications are required.

Have TDLR

5. Special Requirements

Include any special requirements, such as possessing a valid commercial driver's license (CDL) and passing drug and alcohol screenings. Emphasize the importance of meeting these requirements for safety and regulatory compliance.

6. About the Company & Benefits

End the job description with a brief overview of your organization. Highlight your company's commitment to equal opportunity employment and mention any unique benefits, such as a family-friendly culture, compensation, and career development opportunities.

BE SURE TO APPLY ON OUR WEBSITE:

Desired Skills & Experience:

• 1-3 years of sales or supply chain (internship experience qualifies)
• High school diploma (Bachelor degree preferred)
• Strong computer literacy (outlook, excel, PowerPoint, etc.)

Plusses:

• ERP or WMS software experience (Examples: Salesforce, Oracle, SAP, Dynamics, Blue Yonder, Manhatton, NetSuite)
• Understand of material management, run down rates, global sourcing, etc.
• Advanced data analytics knowledge or interest using Power BI or advanced Microsoft Excel abilities such as macros

Day to Day:

We are currently seeking an Account Representative for a full-time, direct-hire opportunity in Maryville, Tennessee. This individual will join a well-established, leading supply chain organization focused on providing exceptional support to both existing and new clients in the manufacturing space, with a primary focus on the automotive sector. The Account Representative will serve as the main point of contact for 10–15 customers, responsible for processing orders, providing material updates, troubleshooting supply chain issues as they arise, and supporting escalated accounting issues when needed. Daily, this role will involve processing purchase orders, following up with operations on delivery timelines, coordinating with the logistics team, tracking materials, updating systems, responding to customer inquiries, and handling other tasks as required. This is a fast-paced environment, and we are seeking an independent, critical thinker with a passion for supply chain operations. This role requires the ability to work onsite in Maryville, TN.

Project Administrator's primary responsibility is to provide administrative support to the Project Management teams. Project administrators must be willing to report to work in our Houston office each day.

Below are examples of duties and responsibilities of a Project Administrator:

• Assist with job set up in Procore, Sage and on our internal network
• Generate/process/distribute Owner/Subcontractor contracts, change orders, and pay applications through Procore as well as inputting data into Sage.
• Responsible for procurement of Subcontract/Owner lien waivers
• Responsible for procurement of subcontractor insurance
• Responsible for Database input and updates in Procore.
• Responsible for project close out documentation and the gathering of warranties
• Provide support to project teams with miscellaneous tasks.
• Helps answer phones during receptionist lunch breaks
• Helps organize deliveries of submittals
• Archives project documents following project close out
• Prioritizes tasks to make sure deadlines are met
• Ability to effectively communicate (both written and verbal skills)
• Has a working knowledge of Procore, Timberline/Sage, and Microsoft product suite

Required Experience

• Associate/Bachelor degree or minimum of 1 year Accounts Payable/Project Administrator experience
• Prior experience with Procore and Timberline/Sage preferred, but not required

Must be able to pass a pre-employment background check and drug screen. Random drug screens are also conducted in accordance with our safety policy.

Company Description

JB Pacific is a general contractor specializing in delivering complex life science and commercial construction projects along the west coast. We are dedicated to excellence and focus on providing innovative solutions to our clients. With a reputation for quality and leadership, JB Pacific strives to exceed industry standards.

Role

Commercial Construction | Warehouse Coordinator (Full Time)

Hourly Position | Starting Pay: $30-$35 per hour (based on experience and qualifications)

JB Pacific is seeking a highly organized and motivated Construction Warehouse Coordinator to join our team. This position plays a critical role in ensuring materials, tools, and equipment are properly received, stored and distributed efficiently to job sites. Applicants shall meet the following requirements for consideration:

Qualifications

·        Minimum of 3 Years of construction experience

·        Dedicated, reliable & hard working

·        Proficient with inventory management systems or software

·        Experience w/ standard trade tools

·        Excellent organizational and leadership skills

·        Safe work habits

·        Ability to lift 50+ lbs.

·        Good verbal communication skills

·        Work well with team members

·        Self-motivated

·        Reliable transportation

·        Valid driver’s license and clean driving record

Responsibilities

·        Supervise warehouse daily operations

·        Maintain accurate inventory of construction materials

·        Coordination of deliveries, shipments for multiple job sites

·        Manage and process invoices, work orders, and delivery documentation

·        Track equipment maintenance, repairs and rentals

·        Ensure compliance with all safety procedures and company policies

·        Collaborate with project managers and field teams to meet material and scheduling needs

·        Identify and implement process improvements for better warehouse efficiency

·        Capable of moving & lifting equipment and materials

Safety is a priority in our company, and all applicants are expected to uphold and be examples of our internal corporate safety standards. We are a growing company that specializes in working in complex environments to deliver projects that help the health and well-being of our community.

At JB Pacific we are committed to the development and success of our employees. We offer a competitive compensation and benefit package for this position. We strive to provide a collaborative environment with a steadfast dedication to being great builders. We are planners, collaborators, builders, fathers, mothers, outdoorsman, surfers, skiers, stewards of our environment, soccer coaches, snowboarders, bookworms, coffee drinkers, we work hard, we play hard and we are leaders. We are JB Pacific! Join our team and grow with us!

JOB DESCRIPTION

Position Title: Service Account Coordinator

Department: Service, Account Management

Reports To: Sr. Account Manager

Works With: Account Managers, Operations, Dispatch, Billing, Warehouse, Safety, Field Technicians, Vendors

Primary Location: Thornton Office

Typical Schedule: Monday to Friday, 7:00 AM to 4:00 PM

Travel: No routine travel required. Occasional jobsite exposure or customer walk-throughs may be needed for learning, coordination, or account support.

Direct Reports: None

About Murphy Company

Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets. We pride ourselves on our core values of employee well-being, enduring relationships, and integrity and professionalism. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients’ visions.

Position Summary

The Service Account Coordinator supports the Account Management team by coordinating customer communication, proposal preparation, and internal follow-through to keep service work organized and moving. This role helps ensure customers receive timely updates, documentation is accurate and complete, and day-to-day account activity is tracked through to completion. The position is primarily office-based in the Thornton office and works closely with internal teams, including dispatch, operations, billing, and field technicians. This is an entry-level position with strong mentor support and long-term growth opportunity for high performers as skills are mastered.

Duties and Essential Job Functions

Customer Experience and Account Coordination

• Coordinate day-to-day account activities to keep customers informed and service work progressing.
• Respond promptly and professionally to customer inquiries via phone, email, and customer portals.
• Provide clear updates, confirm next steps, and close the loop on open items.
• Serve as a communication link between customers, Account Managers, dispatch, technicians, vendors, and internal support teams.
• Track commitments, action items, and due dates to ensure follow-through and timely completion.

Proposal and Sales Support

• Assemble customer-ready proposals (service, repair, maintenance) using templates and information provided by the team.
• Review proposal packages for completeness, accuracy, and professional formatting prior to release.
• Track open proposals and support timely follow-up with customers and internal teams.
• Maintain accurate proposal and opportunity status information in CRM tools and related tracking systems.

Service Workflow and Administrative Support

• Assist with managing work orders, purchase orders, quotes, and invoicing support tasks, including tracking status and supporting documentation.
• Coordinate internal next steps with dispatch, technicians, vendors, and billing to keep work moving and expectations aligned.
• Maintain organized customer files, records, and documentation to support consistent execution and customer service.
• Identify and communicate process improvement opportunities that increase consistency, responsiveness, and efficiency.

Learning and Development

• Participate in onboarding and ongoing coaching with Account Managers and service leadership.
• Attend customer meetings and occasional site walk-throughs (as needed) to build familiarity with equipment, scope, and customer expectations.
• Build progressive capability in proposal workflow, customer communication, and coordination discipline.

Basic Qualifications (Required)

• High school diploma or GED.
• Entry-level to 2 years of experience in customer service, coordination, administrative support, or related roles (internships and relevant experience considered).
• Proficiency in Microsoft Office (Outlook, Word, Excel) and comfort learning new tools and systems.
• Strong written and verbal communication skills, attention to detail, and follow-through.
• Ability to prioritize work, stay organized, and perform in a fast-paced, high-volume environment.

Preferred Qualifications

• Exposure to commercial HVAC, plumbing, construction, facilities, or mechanical services (not required).
• Familiarity with CRM platforms and workflow tools (Smartsheet experience is a plus).

Skills, Knowledge, Abilities, and Characteristics

• Strong organization and multitasking skills with consistent follow-through.
• Customer-first mindset and professional communication habits.
• Ability to build relationships across customers, field teams, and internal departments.
• Practical problem-solving and a continuous improvement mindset.
• Dependable, team-oriented, and adaptable when priorities shift.
• High standards for accuracy, quality, and responsiveness.

Working Conditions and Physical Requirements

• Primarily office-based role at the Thornton office.
• Occasional jobsite exposure or customer walk-throughs may be required to support learning and coordination.
• Typical office demands include sitting, standing, computer work, and phone use.
• When on a jobsite, the ability to navigate mechanical rooms and active work areas while following safety protocols.
• Occasional light lifting of office materials (files, binders, small packages).

Performance Expectations (Examples)

• Maintain timely, professional customer communication and reliably close the loop on open items.
• Keep proposal and coordination workflows organized, accurate, and on schedule.
• Maintain clean CRM documentation and status visibility for assigned activities.
• Demonstrate consistent improvement in coordination ownership, responsiveness, and accountability.

Career Path and Development

This role provides foundational experience in account coordination, customer communication, and proposal workflow within the mechanical service business. With demonstrated performance and business need, responsibilities may expand over time.

Compensation and Benefits (HR to Complete for Posting)

Pay Range: $60,000 to $75,000

Incentive/Bonus: (if applicable)

Benefits Summary: (medical, dental, vision, 401(k), PTO, paid holidays, profit sharing, wellness program)