Leap Vpn Jobs in Usa

About the Brand:

Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton.

About the Role:

We are seeking a passionate and driven Full Time Sales Supervisor for our boutique in Florida at our Boca Town Center location. As an integral member of our leadership team, you will oversee the performance and development of your sales team, cultivating a world-class environment that reflects the brand's commitment to excellence and luxury.

In this role, you will influence your team to deliver memorable, elevated customer experiences while ensuring the store's operational success. You will collaborate closely with the General Manager to drive sales and client retention strategies, while upholding the brand’s high standards for store presentation, cleanliness, visual merchandising, and inventory management.

With a strong "one team" mentality, you will support store and market initiatives, including promotional events and activations. You will also lead by example on the sales floor, ensuring a seamless, client-focused experience while managing opening and closing procedures, and supporting operational tasks. Flexibility to adapt to a fast-paced, evolving environment is key, and proficiency in retail technologies such as Shopify, Endear, and Slack is highly valued.

Position Qualifications:

• Must be 18 years or older to comply with company standards.
• Proven ability to lead and inspire teams, with a focus on fostering collaboration, driving results, and developing future leaders.
• Experience in luxury retail with a solid understanding of premium accessories, including familiarity with materials, product details, and the expectations of high-end clientele.
• Strong track record of cultivating and managing a client book, building lasting relationships that foster loyalty and repeat business.
• Flexible and adaptable availability, with the ability to respond to the dynamic needs of the business, including evenings, weekends, and holidays.
• Engaged, energetic presence on the sales floor, maintaining focus and professionalism while standing and walking for extended periods to ensure a seamless and elevated client experience.

Hourly Pay Range: $21 to $26. Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills:

• People Leadership: Able to effectively coach, mentor, and guide the team toward achieving goals and building a bench of future leaders.
• Client-Centric & Results Driven: Excels in creating personalized connections with clients, anticipating their needs, and achieving sales targets with empathy and expertise.
• Adaptable & Strategic Thinker: Navigates a dynamic retail environment with a growth mindset, quickly adapting to challenges and solving problems creatively.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients.
• Professionalism & Discretion: Demonstrates a high level of professionalism in managing client interactions and handling difficult situations with empathy and discretion.
• Brand Expertise: Deep knowledge of the product and brand, enabling the ability to provide expert insights that enhance client experiences.
• Operational Efficiency: Consistently delivers high-quality work in a time-efficient manner, ensuring smooth store operations.

Key Performance Indicators (KPI’s):

• Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence
• Strong client retention through personalized, engaging experiences, leveraging networking opportunities, and consistently achieving high Net Promoter Scores (NPS) and secret shopper results.
• Effectively communicates loss prevention (LP) insights to management and provides clear guidance to staff to uphold and enhance LP policies.
• Strong organizational skills, ensuring efficient completion of tasks, while managing multiple priorities and meeting deadlines.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks:

• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Commission based
• Accrued PTO:
• Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually
• Part-Time hourly employees can accrue based on local laws
• Employee discount on participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

Position Overview

The IT Network Engineer at Spotless Brands ("Company") serves as the primary technical owner of our enterprise network architecture across all car wash locations, data centers, cloud services and corporate offices. This role is responsible for designing, implementing, securing, and operating a highly available, scalable, and cost-effective network that supports Point-Of-Sale systems, wash equipment, IoT devices, video systems, guest Wi-Fi, and corporate applications.

This is a hands-on, design-authority role. You will define standards, lead network strategy, and be the escalation point for complex network issues in a geographically distributed, business-critical environment where uptime directly impacts revenue. This role will support our cyber security capabilities and partner with vendors to ensure data and mobile career performance and availability.

This role will be the leader for delivering network services and join an exciting, growing company. You will make a difference in our business and we will invest in you to grow your career!

Key Responsibilities

Network Architecture and Deployment

• Design, implement, and support LAN, WAN, VPN, SD‑WAN, and wireless networks across corporate and retail locations
• Configure and maintain routing, switching, VLAN segmentation, and WAN connectivity
• Support onboarding and integration of newly acquired locations
• Implement scalable network designs aligned with Spotless Brands’ growth strategy
• Retail and Field Network Support
• Ensure reliable connectivity for POS systems, payment processing, tunnel controllers, license plate recognition, video and IoT water monitoring devices
• Support retail uptime requirements and minimize business disruption
• Work with Field IT teams and vendors to deploy network infrastructure at new and existing sites
• Cloud and Hybrid Networking
• Support Azure networking including VNets, VPN Gateway, private endpoints, and hybrid connectivity
• Maintain secure connectivity between on‑premise infrastructure and Azure cloud services
• Support SaaS integrations and secure internet access for distributed locations
• Network Security
• Configure and manage firewall platforms
• Implement network segmentation, VPN access, and secure remote connectivity
• Support cybersecurity initiatives aligned with NIST Cybersecurity Framework and PCI requirements
• Assist with vulnerability remediation and incident response
• Operations and Monitoring
• Monitor network performance, availability, and reliability across all sites
• Troubleshoot and resolve network outages, latency issues, and connectivity failures
• Maintain network diagrams, configurations, and documentation
• Participate in on‑call support rotation
• Vendor and Project Support
• Work with ISPs, managed service providers, and hardware vendors
• Support infrastructure upgrades, cloud migration initiatives, and SD‑WAN rollout
• Participate in technology evaluation and architecture planning

Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 5–10 years of enterprise network engineering experience
• Experience supporting distributed, multi‑site environments
• Strong experience with routing, switching, and firewall configuration
• Experience with enterprise wireless networks
• Experience with VPN technologies and secure remote connectivity
• Experience supporting Azure or hybrid cloud environments

Knowledge, Skills, and Abilities

• Experience with Fortinet, Cisco Meraki, Cisco, or Sonicwall networking platforms
• Experience with Azure networking (VNets, VPN Gateway, ExpressRoute)
• Experience supporting retail or distributed operational environments
• Experience with SD‑WAN solutions
• Network automation experience using PowerShell or Python
• Industry certifications such as CCNA, CCNP, AZ‑700, NSE, or equivalent
• Good organization, time management, and prioritization skills
• Excellent reasoning, analytical, problem-solving, and critical thinking skills
• Strong troubleshooting and root cause analysis skills
• Strong attention to detail

Physical Requirements

• Ability to work at a computer for extended periods of time
• Occasional travel to field sites or business locations as required; travel less than 10%
• May require occasional extended hours during system updates or incident resolution

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.

Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: and

The Technical Project Manager (TPM) has three main responsibilities:

1. Project Manage all technical tasks during implementation and upgrades.
2. Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise.
3. Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure.

The TPM acts as the project manager and liaison between Care Logistics and the customer for all technical activities. The TPM is responsible for coordinating the system configuration, sizing, ordering, and installation while technically engineering and managing the integration of Care Logistics solutions. They work closely with Solutions Delivery and customer resources in support of organizational objectives. Solutions Delivery functions include project delivery tasks such as solution sizing, technical project planning, customer guidance, system installation, system validation, system testing, technical training, and support of technical onsite events. The TPM facilitates DevOps functions between development and the Solutions Delivery teams to ensure technical operations are correctly executed, effectively communicated, and continuously improved.

ESSENTIAL RESPONSIBILITIES:

Solutions Delivery Functions

• Delivery components of customer project tasks which include:
• Assist with the design and implementation of new technologies
• Assist with the sizing of customer systems
• Train new employees on all aspects of the role
• Considered a Subject Matter Expert for all aspects of the technology and project delivery
• Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions
• Lead the engineering of hospital customer’s technical solutions
• Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services
• Educate customer on technical aspects of the Care Logistics system
• Interface with service and hardware system vendors to build and configure systems
• Participate in onsite customer events, including technical go-live
• Technical Operations and Observability:
• Manage alert and monitoring configuration
• Collect, aggregate, and visualize metrics to provide actionable insights
• Advise right-sizing of AWS infrastructure resources to optimize cost and performance
• Manage incident response
• Provide insight to Cloud Center of Excellence
• Additional tasks which include:
• Provide primary technical support for project team members
• Provide Tier 2 level support for Care Logistics Support team
• Create and maintain internal environments for use by Care Logistics Client Engagement team
• Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers
• Define and maintain a clear, concise documented process for the implementation and integration of the system
• Collaborate with teammates to troubleshoot and maintain existing application modules
• Participate in DevOps initiatives to improve products and operations

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

• Bachelor’s degree in Computer Information Systems or equivalent experience
• PMP certification and/or equivalent experience
• 2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• 2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• 4-6 years demonstrated project management experience
• Advanced operation and maintenance of Linux (Red Hat Operating System)
• Demonstrated advanced analytical and troubleshooting skills
• 3+ years integrating software/hardware systems in client-server and cloud environments
• Proven organizational and delivery skills

DESIRED

• AWS certification desired
• Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Operational best practices related to systems operation and maintenance in on-premises and AWS production environments
• Industry standard application/applet containers such as Tomcat
• PostgreSQL and Aurora Databases (installation, configuration, and operation)
• Production High availability server environments
• Complex hardware and software installations
• Management of enterprise reporting tools and/or related technologies
• Project delivery, operations, and support using DevOps and/or Agile methods
• Support leadership experience
• Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie
• Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents.
• Preparation of articles, abstracts, editorials, journals, manuals, and critiques.
• Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience.
• Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

• Develop strong and productive working relationships with others
• Form strong team bonds and enhance team performance
• Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities
• Cope with rapidly changing information in a fast-paced environment
• Proven communication, interpersonal, analytical, and organizational skills
• Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project
• Work both independently and as a member of the implementation and support team
• Manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external
• Quickly identify and resolve issues
• Quickly understand complex concepts
• Excellent oral and written communication skills
• Excellent customer management skills
• Above average observational skills to collect data and validate information
• Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs.
• Effectively represent Jackson Healthcare/Care Logistics values and principles in decision-making and actions
• Support leadership and/or project management
• Excellent troubleshooting skills
• Excellent organizational and delivery skills
• Install, configure, and manage hardware and software in AWS and on-premises environments
• Provide specifications for system hardware and AWS service requirements
• Implement complex system solutions involving multiple technologies
• Control and implement complex system and application feature configurations
• Troubleshoot complex system and technical issues
• Read and understand system and application logs
• Proven ability to communicate and teach complex technical concepts to less technical resources
• Excellent communications and interpersonal skills, as well as analytical and problem-solving skills
• Excellent documentation skills

REQUIRED KNOWLEDGE

• Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• Monitoring systems such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• In-depth knowledge of Linux (Red Hat Operating System) concepts and operations in a production environment
• VMware, Web servers, DBMS, Reporting and analytic tools
• Project Management Methodologies
• Advanced PC knowledge including proficiency with MS Outlook, Word, Excel, and PowerPoint

DESIRED KNOWLEDGE

• Knowledge automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Understanding of high availability server environments
• Hardware and software installation techniques
• Healthcare Information Systems
• Enterprise reporting tools
• DevOps and Agile methodologies related to project delivery, operations, and support
• Ticketing systems such as JIRA and related incident management tools (such as OpsGenie)

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

• 10-80% travel required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

The Network Administrator is responsible for designing, implementing, and maintaining the organization’s network infrastructure to ensure secure, reliable connectivity across offices, jobsites, and remote locations. This role ensures critical systems are accessible and supported, provides day-to-day network operations, and plays a key role in supporting field-based connectivity, low-voltage projects, and infrastructure planning.

Principal Duties and Accountabilities:

• Manage and maintain all aspects of local area networks (LANs), wide area networks (WANs), and wireless networks across the organization.
• Configure, monitor, and support network hardware including firewalls, routers, switches, and VPN devices.
• Contribute to network design and long-term capacity planning to ensure scalability and performance.
• Troubleshoot and resolve connectivity issues for internal systems and end users.
• Manage core networking services including DNS, DHCP, and IP address management.
• Maintain up-to-date network documentation including diagrams, IP schemas, and hardware inventory.
• Collaborate with the broader IT team on infrastructure support including servers, cloud services, and jobsite equipment.
• Provide after-hours support for critical issues and during scheduled maintenance windows.
• Manage all internet service providers (ISPs) and associated services across offices and jobsites.
• Oversee jobsite connectivity, including installation and tracking of networking equipment, internet services, and cabling.
• Contribute to IT support and infrastructure projects involving users and equipment at jobsite locations.
• Manage and support physical and logical security systems, including security cameras and monitoring systems.
• Lead and manage low-voltage infrastructure projects (e.g., Audio/Video, structured cabling).
• Administer and maintain the organization’s VPN solution.
• Manage all audio-visual technology across office and field environments.
• Oversee Microsoft Teams-based phone system including configuration and support.
• Identify, vet, and manage vendor relationships for technology and infrastructure services.

Education:

• Associate’s or Bachelor’s degree in Information Technology, Computer Networking, or a related field; equivalent experience considered.

Experience:

• 3–5 years of experience in a network administration role with progressive responsibility.
• Strong knowledge of networking protocols and technologies (TCP/IP, VLANs, routing, switching, firewalls).
• Experience managing VPNs, DNS, DHCP, and Microsoft networking environments.
• Proficiency with network hardware from vendors such as Cisco, Ubiquiti, Fortinet, or similar.
• Solid understanding of physical networking (cabling, patch panels, IDFs/MDFs, etc.).
• Experience with audio-visual systems, security systems, and low-voltage installations.
• Knowledge, skills, and abilities:
• Ability to configure, monitor, and troubleshoot network devices and systems.
• Effective documentation skills for diagrams, inventories, and technical procedures.
• Strong analytical and diagnostic skills for resolving network and connectivity issues.
• Project coordination and vendor management experience.
• Clear and professional communication skills for working with technical and non-technical stakeholders.
• Work independently and manage multiple priorities with minimal supervision.
• Respond to off-hours support needs and scheduled maintenance windows.
• Collaborate effectively with IT team members on shared infrastructure initiatives.
• Adapt to evolving technologies and recommend improvements or upgrades.

Physical and/or travel demands:

• Frequent use of computer, including keyboarding, viewing monitor, etc.
• Travel to remote offices and jobsites as needed to support technological deployments, upgrades, and troubleshooting.
• Occasional evening or weekend work may be required during maintenance windows or critical incidents.

Benefits and Compensation:

• The range for this position has been established at $78,000 to $110,000 per year and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training.
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering Holdings is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering Holdings compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

• Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?

As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe.  Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!

You will report to the Ride Controls Systems Engineering Executive

This is a full time role.

What You Will Do:

• Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
• Perform engineering design and analysis for ride system networks, with focus on automation system architecture
• Design and test cyber security solutions and network architectures for ride systems
• Design, model, and analyze data network communication systems
• Research and test new products, technologies, and methodologies and conduct trade-off studies
• Prepare and propose new cyber security and network architecture concepts and standards
• Lead standards and policies development for ride control network and cyber security architectures
• Collaborate with and support project teams on network requirements, implementation, and issues
• Collaborate with attraction development teams to design and deliver ride networks
• Develop and analyze OT network performance requirements for high availability real-time system
• Develop and capture requirements and functional specifications in documents, drawings, and models
• Develop implementation plans and budgets for ride control network systems
• Develop and implement mock-ups and prototypes for proof-of concept efforts
• Develop test requirements and documents and conduct ride network installation/commissioning efforts

Required Qualifications & Skills

• At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
• At least 3 years of experience in network systems design, installation and configuration
• At least 3 years of experience with Linux and Windows system administration experience
• Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
• Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
• Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
• Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
• Demonstrated experience evaluating and remediating network and system vulnerabilities
• Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
• Solid skills in technical document writing
• Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
• Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
• Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems

Preferred Qualifications and Skills

• Proficient in Rockwell and/or Siemens automation systems architecture and components
• Experienced in fail-safe and safety-related system design and analysis
• Experience with multitasking software platforms and design approaches
• Experience with wired and wireless network design and configuration
• Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
• Knowledge of software configuration management/version control tools
• Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred

Education

• As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred

Additional Information:

• Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXmedia

About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?

As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe.  Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!

You will report to the Ride Controls Systems Engineering Executive

This is a full time role.

What You Will Do:

• Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
• Perform engineering design and analysis for ride system networks, with focus on automation system architecture
• Design and test cyber security solutions and network architectures for ride systems
• Design, model, and analyze data network communication systems
• Research and test new products, technologies, and methodologies and conduct trade-off studies
• Prepare and propose new cyber security and network architecture concepts and standards
• Lead standards and policies development for ride control network and cyber security architectures
• Collaborate with and support project teams on network requirements, implementation, and issues
• Collaborate with attraction development teams to design and deliver ride networks
• Develop and analyze OT network performance requirements for high availability real-time system
• Develop and capture requirements and functional specifications in documents, drawings, and models
• Develop implementation plans and budgets for ride control network systems
• Develop and implement mock-ups and prototypes for proof-of concept efforts
• Develop test requirements and documents and conduct ride network installation/commissioning efforts

Required Qualifications & Skills

• At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
• At least 3 years of experience in network systems design, installation and configuration
• At least 3 years of experience with Linux and Windows system administration experience
• Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
• Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
• Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
• Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
• Demonstrated experience evaluating and remediating network and system vulnerabilities
• Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
• Solid skills in technical document writing
• Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
• Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
• Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems

Preferred Qualifications and Skills

• Proficient in Rockwell and/or Siemens automation systems architecture and components
• Experienced in fail-safe and safety-related system design and analysis
• Experience with multitasking software platforms and design approaches
• Experience with wired and wireless network design and configuration
• Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
• Knowledge of software configuration management/version control tools
• Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred

Education

• As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred

Additional Information:

• Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXmedia

Company Information

Kretek International is America’s #1 importer, marketer and distributor of specialty tobacco products, including high-end cigars, tobacco and alternative products, with such well-known brands as Djarum, Cuban Rounds and High Tea Herbal Wraps. Founded 38+ years ago, Kretek continues to grow and consistently seeks talented employees who can help the company do that. For more information, please visit:

About the Role

We are seeking an experienced Infrastructure Network & Security Engineer to design, implement, and secure our customers' enterprise network infrastructures. This mid-level hybrid engineering position requires 5-7 years of hands-on experience spanning network architecture, implementation, and security operations. The ideal candidate will be a proactive problem-solver who can balance network infrastructure engineering with security monitoring and threat response, working both independently and collaboratively to deliver robust, scalable, and secure network solutions.

Key Responsibilities

Network Design & Architecture

·        Design and architect enterprise LAN/WAN network solutions that meet business and security requirements

·        Lead network infrastructure projects including upgrades, migrations, and new deployments

·        Configure and deploy Cisco routing/switching platforms, firewalls (SonicWall, Cisco, Fortinet), and enterprise wireless solutions

·        Monitor and respond to security alerts from Intune, Microsoft Defender, and other security platforms

·        Utilize Auvik for network monitoring, mapping, performance analysis, and configuration management

·        Implement and manage network security controls including firewalls, VPNs, IDS/IPS, and network access control (NAC)

·        Troubleshoot complex network and security issues and perform root cause analysis

·        Create and maintain network documentation including topology diagrams, security policies, and implementation plans

·        Implement routing protocols (OSPF, BGP), network segmentation, VLANs, and ACLs

·        Configure endpoint security policies through Intune and integrate with conditional access

·        Mentor junior team members and collaborate with cross-functional IT teams

Required Qualifications

Experience & Education

·        5-7 years of progressive experience in network engineering and infrastructure design

·        Bachelor's degree in IT, Computer Science, or related field preferred

Technical Skills - Networking

·        Expert knowledge of Cisco platforms (Nexus, Catalyst, ISR/ASR routers)

·        Proficiency with SonicWall, Cisco Firewalls, or Fortinet

·        Strong understanding of routing protocols (OSPF, BGP), TCP/IP, VLANs, ACLs

·        Experience with enterprise wireless (Cisco, Aruba, or Ruckus)

·        VPN technologies and network access control (NAC) experience

·        Experience with Auvik or similar network monitoring platforms

Technical Skills - Security

·        Experience with Microsoft Intune and Defender for Endpoint

·        Security alert monitoring and incident response

·        Knowledge of security frameworks (NIST, CIS Controls, Zero Trust)

·        Familiarity with IDS/IPS, SIEM, and vulnerability scanners

·        Understanding of conditional access and identity-based security

Professional Skills

·        Excellent troubleshooting and problem-solving abilities

·        Strong communication skills for technical and non-technical audiences

·        Project management experience with infrastructure initiatives

·        Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

·        CCIE or expert-level networking certifications

·        Experience with Cisco ISE deployment

·        Network automation tools (Ansible, Python, Terraform)

·        Cloud networking experience (AWS, Azure, GCP)

·        SIEM platforms (Splunk, Sentinel)

·        MSP environment experience

Physical Requirements:

·        Ability to stand and walk.

·        Ability to reach above, at, or below waist height

·        Ability to kneel, bend, stoop, turn and twist

·        Ability to lift 25lb regularly and occasionally up to 50 lbs.

Safety:

·        The incumbent must be able to perform this job safely without endangering the health or safety of self or others.

Supervisory Responsibility:

·        The position currently has no people supervisory responsibility 

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time per business needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

We are seeking a Staff Network Engineer (Team Lead) to serve as the senior technical anchor and day-to-day leader for our Network Engineering function. This role blends deep technical expertise with operational leadership-driving architecture, reliability, compliance, and performance across a modern hybrid cloud environment spanning AWS, Azure, and enterprise on-prem infrastructure.

The ideal candidate is a highly skilled network engineer who thrives in complex environments, enjoys owning critical network services, and can provide technical leadership, prioritization, and mentorship to a small but capable team. This role is hands-on, fast-paced, and directly tied to our cloud migration, acquisition integrations, and overall platform modernization.

What You'll Do

Technical Leadership & Architecture

• Serve as the lead engineer responsible for designing, building, and maintaining secure, scalable enterprise network infrastructure across hybrid cloud and data center environments.
• Architect and support complex routing, switching, firewalling, VPN, and load-balancing solutions using Cisco, FortiGate, F5, Cloudflare, and Azure/AWS native controls.
• Lead the networking components of cloud migrations, landing zones, hybrid connectivity, and acquisition integrations.
• Establish engineering standards for network architecture, automation, segmentation, and operational excellence.

Operational Ownership & Reliability

• Lead troubleshooting and root cause analysis for high-severity incidents, ensuring durable fixes and proactive risk reduction.
• Develop and maintain monitoring, observability, and alerting using LogicMonitor and cloud-native tools.
• Build and maintain SOPs, runbooks, configuration standards, and knowledge-base materials to support operational consistency.

Security, Compliance & Audit Support

• Maintain secure configurations aligned with Zero Trust principles, segmentation strategies, and firewall best practices.
• Participate in SOC2, HIPAA, HITRUST, and HITECH audits by preparing and submitting required network-related artifacts.
• Ensure strict adherence to change management-including reviewing, approving, and validating production changes.

Team Leadership & Collaboration

• Provide day-to-day technical direction, workload prioritization, and mentorship to Network Engineers and cross-functional partners.
• Collaborate with Cloud, Security, Infrastructure, and Architecture teams to deliver scalable, highly available solutions.
• Evaluate new technologies, drive continuous improvement, and influence long-term network strategy.

Required Qualifications (Must-Haves)

Candidates must demonstrate strong hands-on expertise in the following areas:

Core Networking & Infrastructure

• BGP and advanced routing protocols, and Cisco Switches
• Cisco Firewalls and FortiGate Firewalls
• VPN technologies (IPSec, policy-based and route-based)
• F5 Load Balancers (LTM/ASM)
• Cloudflare (WAF, CDN, network services)

Cloud Networking

• Azure: ExpressRoute, VNETs, routing, firewalls, hybrid connectivity
• AWS: VPC networking, Transit Gateway, routing, hybrid connectivity

Automation & Tooling

• Scripting (Python, PowerShell, Groovy)
• Configuration automation (Terraform/IaC experience is strongly preferred)

Governance & Compliance

• Experience supporting SOC2, HIPAA, HITRUST, HITECH
• Ability to prepare and submit artifacts during audits
• Experience participating in structured change management processes

Nice to Have

(Not required, but beneficial)

• FortiWeb (WAF)
• Scrum Master, ITIL, or project management background
• Jira / Confluence
• Terraform / IaC tooling
• Experience in M&A network integration
• Cloud networking certifications (Azure/AWS)
• Cisco, Fortinet, or similar industry certifications

Who You Are

You are a senior-level engineer who:

• Owns outcomes, not just tickets
• Excels in complex hybrid environments
• Balances hands-on engineering with day-to-day team leadership
• Is comfortable making architectural decisions with business impact
• Communicates clearly across engineering and non-technical teams

Operates with discipline, accountability, and integrity

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $110,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Job Title: IT Deskside Support Staff

Department: Information Technology

Reports To: IT Support Manager / IT Operations Manager

Job Summary

The IT Deskside Support Staff provides hands-on technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and connectivity issues. This role focuses on delivering responsive, customer-oriented IT support to ensure employees can effectively use technology in their daily work.

Key Responsibilities

• Provide on-site and remote deskside support for desktops, laptops, printers, mobile devices, and peripherals
• Diagnose and resolve hardware, software, operating system, and application issues
• Install, configure, and upgrade computer systems, software, and standard applications
• Support Windows operating system and common business applications (e.g., Microsoft 365)
• Set up new user workstations, including hardware deployment and user account configuration
• Manage user accounts, passwords, and permissions in Microsoft 365 and other business applications.
• Respond to IT service requests and incidents according to defined SLAs
• Escalate complex issues to infrastructure or specialized support teams as needed
• Perform basic network troubleshooting (LAN, Wi-Fi, VPN connectivity)
• Maintain accurate documentation of incidents, solutions, and asset inventory
• Educate users on basic IT usage, security awareness, and best practices

Required Skills and Competencies

• Strong customer service and interpersonal skills
• Hands-on experience with desktop and laptop hardware troubleshooting
• Knowledge of Windows 10/11 and/or macOS environments
• Familiarity with Microsoft 365, email systems, and common office applications
• Basic understanding of networking concepts (IP addressing, Wi-Fi, VPN)
• Ability to follow procedures and document technical issues clearly
• Good time management and multitasking abilities

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• 1–3 years of experience in deskside, desktop, or helpdesk support roles
• Relevant certifications are an advantage (e.g., CompTIA A+, ITIL Foundation, Microsoft certifications)

Working Conditions

• Primarily on-site role in Washington, IA with frequent interaction with end users
• Occasional on-site role in Coralville, IA
• May require occasional after-hours or weekend support
• Some lifting of IT equipment (desktops, monitors, printers)

Preferred Attributes

• Patient, proactive, and solution-oriented mindset
• Ability to work well in a team-oriented support environment

NOTE: Candidate must speak both English and Spanish

Duration: 01 Year

Job Description:

L1 Service Desk Analyst (5–6 Years Experience)

Role Overview:

• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries

• Deliver high-quality, customer-focused support across enterprise IT environments

• Ensure first-call resolution wherever possible and effective escalation when required

______________

Key Responsibilities:

• Provide Level 1 technical support via phone, email, chat, and self-service portal

• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool

• Troubleshoot issues related to:

o Windows and macOS end-user devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Active Directory (password resets, account unlocks, group access)

o VPN, network connectivity, Wi-Fi, and printer issues

• Perform initial diagnosis and resolution using knowledge articles and SOPs

• Escalate unresolved incidents to L2/L3 teams with accurate documentation

• Follow ITIL-based incident, request, and problem management processes

• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)

• Provide user communication and status updates throughout the ticket lifecycle

• Participate in shift handovers and knowledge sharing sessions

• Identify recurring issues and suggest improvements or automation opportunities

• Support new user onboarding/offboarding tasks as per SOPs

• Assist in major incident calls by handling communications and ticket updates

______________

Technical Skills & Experience

• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role

• Strong hands-on experience with:

o Windows 10/11 and macOS

o Microsoft 365 & Teams administration basics

o Active Directory and Azure AD fundamentals

o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)

• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar

• Familiarity with remote support tools and endpoint management solutions

• Exposure to VDI, MFA, and endpoint security tools is a plus

______________

Process & Compliance

• Good understanding of ITIL v3 / ITIL 4 processes

• Adherence to security, compliance, and access control policies

• Experience working in SLA-driven, 24×7 or shift-based environments

Candidate must speak both English and Spanish

Location is Sleepy Eye, Minnesota

Duration: 01 Year

RN Supervisor Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the RN Supervisor today! The RN Supervisor JOB PURPOSE/SUMMARY Summary of position/ role of team : The Nurse Supervisor will provide administrative and clinical oversight of all assigned nursing staff throughout the Center's crisis and residential programming.

Responsible for the supervision, training, and oversite of all assigned crisis and residential nursing staff across the Center.

Oversees scheduling and program needs in the designated crisis and residential programming.

Other duties include onboarding, and development of newly hired RNs, assisting the Medical Directors with ensuring the delivery and oversight of psychiatric care to patients involved in medication services provided at the Center's crisis and residential programming.

Work closely with a team of nurses, providers and Directors to address other related clinical and administrative needs.

Oversees the quality of nursing services and ensures that quality and appropriate care is being provided.

Provide direct clinical services under HRMC protocols.

An essential job function is a reliable and on site, with regular attendance or whatever the job requires.

TYPICAL WORKING CONDITIONS/ENVIRONMENT The Nurse Supervisor will work throughout the Center in all the designated crisis and residential programs on an as-needed basis, but will not be working in the community.

The Nurse Supervisor is expected to cover any open shift if coverage is unavailable.

JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises.

Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.

This job description does not constitute a written or implied contract of employment.

1.

Supervise and manage members of nursing crisis and residential programs.

Oversees the recruitment and onboarding of nursing staff.

Oversees training expectations for nursing staff.

Provides supervision for assigned Nurse Managers.

Provide regular feedback to Nurse Managers regarding their proficiency and performance.

Oversees nursing coverage, scheduling, and on-call systems.

Provide coverage for any open shifts if unable to obtain coverage.

Rotates on-call schedules and cover all shifts if unable to obtain coverage.

Manage timesheets and leave request for assigned staff members.

2.

Lead by example.

Address disciplinary issues, to include progressive disciplinary action if needed in a timely fashion.

Display superior emotional adjustment and stability with a non- reactive and non-judgmental attitude to crisis.

Display ability to implement change in a reluctant environment as needed.

Demonstrate effective delegation as needed.

Foster relationships with external stakeholders including nursing agencies and local universities.

3.

Works in a multi-disciplinary team approach to meet the clinical needs of patients.

Represents the Center in a professional manner.

Attend and participate in meetings and on committees as designated.

Provide emergency coverage as needed.

Rotate on-call with nursing staff Collaborate with management and other team members around patient care to deliver high quality services.

Assist with monitoring productivity requirements.

4.

Completes all documentation in compliance with CARF and HRMC standards Completes and signs all documentation for each client prior to end of shift.

Respond to all flags, emails, and voicemails from other clinical staff by end of shift.

The RN is to return calls within 15 minutes.

Document administered medications in the EMAR.

Document clinical services provided in the medical record on same day as service provided clearly and concisely.

5.

Completion of required HRMC training to maintain status as credentialed provider.

Maintain an active RN license in the state of Tennessee in accordance with the state guidelines Complete any Center Required Self-Directed Learning or Training Modules in the required time frames.

Complete First Aid, CPR, and HWC trainings within the required time frames.

Schedule: The Nurse Supervisor is expected to fulfill the agreed upon hours when hired.

Unless otherwise approved, the Nurse Supervisor is expected to be present on-site from 8am-5pm and is expected to complete 8 hours of clinical work per week which may include nights, weekends, and holidays pending coverage needs.

Must be flexible with scheduling as the Nurse Supervisor will rotate being on call and is expected to cover open shifts on a PRN basis.

All other scheduling arrangements are approved on a case-by-case basis.

Travel : Must possess a valid Tennessee Driver's License.

This position requires utilizing a personal vehicle to conduct Center business.

Maintaining a dependable vehicle and certified driver status is a condition of employment.

The Nurse Supervisor may have to travel between clinics/programs at times, and may be required to travel for any supervision or scheduled meetings.

There is no overnight travel and clients will not be transported.

Equipment/Technical Competency : Basic computer skills required (EMR, Excel, Word, etc.).

Must be familiar with EMRs and telehealth services as telehealth services may be offered as part of the service delivery.

Equipment/Technology: The Nurse Supervisor will receive a center issued cellphone and laptop.

The Nurse Supervisor will need access to e-mail, Athena Health (EMR), Drs.

First, access to I & U Drives, and VPN (remote) access.

The Nurse Supervisor will also need to be issued a P-card.

QUALIFICATIONS
- RN Supervisor Experience / Knowledge: 5-7 years of psychiatric nursing post-graduation is required.

Prior inpatient psychiatric hospital experience is preferred.

Prior supervisory experience is preferred.

Should possess sound knowledge of state regulations and best practice guidelines, psychiatric medications, mental health diagnoses, treatment modalities and interventions.

Must have the ability to present professionally, work within a team format, exercise sound clinical judgment under pressure, communicate effectively (both orally and written), possess good time management and organizational skills.

Experience with interdisciplinary collaboration and care coordination preferred.

Knowledge of HIPAA, confidentiality and patient centered practice approach required.

Education / License : Must have graduated from an accredited school of nursing and possess a Bachelor's degree in nursing.

Master's degree in nursing administration or leadership is preferred.

Must be actively licensed as a Registered Nurse in the state of Tennessee.

American Nursing Association certification as a Psychiatric Mental Health Nurse preferred.

Physical/Emotional/Social
- Skills/Abilities: Staff must complete and maintain First-Aid and CPR trainings within the required time frames.

The Nurse Supervisor must complete the full Handle With Care Trainings as indicated.

Some exposure to biological hazards and unpleasant odors.

Hearing of normal and soft tones.

Close eye work.

Lifting up to 50 lbs.

Pushing/pulling up to 150 lbs.

Frequent sitting, standing, walking, bending, stooping, and reaching.

This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.

Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.

The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.

Employment is contingent upon clean drug screen, background check, and driving record.

Additionally, certain programs are subject to TB Screening and/or testing.

Bilingual applicants are encouraged to apply.

PI0e4b82a17e63-25448-39686731

Job Description

We are looking for a Director of Infrastructure and Operations to assist with the management of current and future infrastructure needs.

This leader must bring a technical depth spanning large scale enterprise networks, datacenter infrastructure, Cybersecurity, Azure hybrid-cloud offerings, end user technology, complimented by strong leadership, strategic thought leadership and collaboration skills. The leader will serve as the critical expert and point of contact across WHSmith NA for all things infrastructure transformation and IT operations. This will be a highly visible role and will work collaboratively with WHSmith’s Executive Leadership, Enterprise Architecture, Cybersecurity, and Infrastructure tower leads to deliver on transformation and operational objectives. Direct transformation and operational projects/programs, manage/direct senior managers, solution leads, contractors, project managers, and direct infrastructure resources across multiple managed services providers.

Responsibilities:

• Implement information systems that increase the efficiency of WHSmith’s employee's enterprise wide
• Lead a team of 8, ensuring project fulfillment
• Proven experience in cloud migration and developing platform solutions to support retail POS/store systems & applications
• A strong background in creating secure cloud architectures for customers facing applications that are enterprise grade and highly scalable.
• Familiarity with Infrastructure Services (Cloud, Network, Data Center, Systems, Voice, IaaS, PaaS, and SaaS)
• Strong leadership, communication, consulting and influencing skills
• Strong Program/Project management, with experience leading multiple large projects
• Develop and oversee execution of IT infrastructure strategy to support company’s business strategy and growth goals
• Create strategy and oversee staff who manage public cloud and on-premises infrastructure, systems and solutions
• Definition and tracking for quarterly team goals, SLAs and KPIs for Infrastructure Support team
• Experience with hosted and private cloud managed services across multiple data centers.
• Remain current on industry best practices and trends, recommending improvements and upgrades accordingly
• Review and negotiate vendor contracts and agreements
• Define infrastructure strategies and develop appropriate roadmaps to ensure our infrastructure is capable of meeting key business and technology objectives.
• Ensure ongoing performance monitoring of the infrastructure and ensure service level agreements are met. Provide appropriate analytics, executive dashboards, and set measurable KPIs to provide operational scorecards.

Required Qualifications:

• Bachelor of Science Information Technology, Infrastructure Management (or related)
• 8+ years of working in a large scale, multi-supplier environment, with at least 5 years managing large scale infrastructure and operations and 5 years designing, developing, configuring, and implementing cloud enterprise IT infrastructure with diverse solutions from multiple vendors.
• 3+ years of experience in managing multi-cloud delivery and support
• Excellent written and verbal communication skills

Preferred Qualifications:

• Proven experience leading a technical team in a corporate environment (retail industry preferred)
• Master's Degree strongly preferred (computer science, engineering, information systems, business administration or other industry related curriculum)
• Experience in developing the architecture of large-scale web/mobile and retail POS/store systems & applications

Technical Skillset:

• Expertise in Juniper Networks, routing and switching for corporate environments.
• Proficiency with Cisco Meraki switches and wireless access points for distributed retail locations.
• Experience managing Cradlepoint (Erison) cellular WAN solutions for remote connectivity.
• Strong understanding of network architecture, including VPNs, SD-WAN, and high-availability designs.
• Advanced knowledge of Microsoft Azure cloud services (IaaS, PaaS, networking, security, cost optimization).
• Familiarity with VMware vSphere for on-premises virtualization and hybrid cloud integration.
• Experience with cloud migration strategies and hybrid infrastructure management.
• Rubrik backup and recovery solutions.
• Designing and implementing business continuity and disaster recovery (BCDR) plans.
• Proficiency in Jira Service Management for ITSM processes (incident, change, problem management).
• Strong understanding of ITIL frameworks and best practices.
• Expertise with CrowdStrike endpoint protection and threat detection.
• Knowledge of network security, identity management, and compliance standards (PCI DSS, GDPR).
• Ability to implement zero-trust security models across cloud and on-prem environments.
• Experience managing IT infrastructure in retail environments, including casinos and airports.
• Skills in remote monitoring and management of distributed networks and devices.
• Capacity to develop infrastructure roadmaps aligned with business objectives.
• Vendor management and contract negotiation for hardware, software, and services.
• Budgeting and cost optimization for IT operations.

***Only W2 candidates accepted***

About the Company

For these specific roles, we are looking for engineers familiar with Cyber Threat Intelligence/Threat Hunting tools and procedures. Secondary skills in other areas listed below are highly desirable. We want team members who will take ownership of issues and drive them to resolution, not simply perform tasks as assigned. You will work with and act as a subject matter expert (SME) on at least one specialization within the Cyber Defense Operations domain. You will participate in investigations into security incidents and violations, and will thus be responsible for sensitive information relevant to employees, contractors, vendors, etc. of the company. As such, you will be expected to have the ability to pass a detailed background investigation, and maintain impeccable standards of confidentiality, morality, and ethics. You must have a passion for learning new technologies, not simply working with what you already know. You will be provided with the tools to produce your own career success, but are expected to have the ability to pass a detailed background investigation.

About the Role

Key player on a team responsible for all aspects of Cyber Defense within the company. Will be a SME in at least one area listed below and are expected to have full professional knowledge of security concepts and company objectives to resolve a wide range of issues in effective and sometimes creative ways, in all of the following domains.

Responsibilities

• Incident response (to include triage, playbooks, investigation, write-ups, escalations)
• Forensic analysis
• Malware analysis
• Protocol analysis
• Endpoint protection
• Data loss prevention
• Email security
• Cyber threat intelligence
• Threat research and creation of compensating controls
• Assist in developing and maintaining cyber security policies, standards, processes and workflows.
• Provide suggestions to team lead/manager in creating your professional development and training plan.
• Prioritize taskings and projects assigned based on importance to accomplishment of business objectives.
• Occasionally assist junior teammates with maintaining proper prioritization.
• Solve diverse and complex issues where analysis of situations and data requires in-depth evaluation of identifiable factors.
• Provide escalation support and technical guidance to teammates in areas where you are a SME.
• Work on projects assigned to you, in effort to advance partnership opportunities between Cyber Defense Operations (CDO) team and other business areas.
• Work with senior engineers to define cyber security requirements for current and future state end-to-end architectures and platforms to advance security controls and the security posture of the business.
• Assist senior engineers in collaborating with development and engineering teams to prioritize security risks, provide mitigation or remediation recommendations, and implement compensating controls.
• Perform risk quantification and third-party risk management reviews as required.
• Perform cyber security platform testing, and work with other teams to ensure vulnerability remediation and operating system hardening to reduce attack surface.
• Assist in performing proof-of-concept testing for cyber defense solutions under consideration for purchase and implementation.
• Work with senior engineers in identifying cyber security products and technologies that can enhance the company’s mission by providing appropriate protection for all data in our environment, or sent or received to/from various public or private clouds, or the Internet at large.
• Consistently demonstrate the company Leadership Principles for Cyber Defense Operations team.

Qualifications

• Bachelor’s degree in related field
• 5 years of related experience with Bachelor’s, 3 years with Master’s

Required Skills

• Experience with at least one major SOAR and one major SIEM product
• Familiarity with operation of other security devices (firewall, proxy server, VPN, IPS, etc.)
• Advanced knowledge of TCP/IP protocols
• At least one entry-level vendor-neutral certification in the Information Security arena or equivalent experience

Preferred Skills

• Master’s or equivalent experience
• At least one non-entry-level vendor-neutral certification in the Information Security arena (CISSP, CISM, GISP, etc.) or equivalent experience