Open Systems Technologies Jobs in Usa
53 positions found
O
Help Desk Specialist
Salary not disclosed
A financial firm is looking for a Help Desk Specialist to join their team in Miami, FL.
Pay: $40-45/hr Must be bilingual in Spanish/English This role is onsite 5 days/week This role is supporting a team of 60 people Responsibilities: Provide Tier 1 & 2 Technical Support Respond to IT support requests via email, phone, or ticketing system Diagnose and resolve hardware, software, and network issues Escalate complex problems to higher-tier IT support when necessary Manage IT Assets & Systems Install, configure, and update software and hardware Maintain user accounts, access control, and permissions (Active Directory, Google Workspace, etc.) Ensure proper documentation of technical issues and resolutions Support Cloud & SaaS Applications Assist users with Office 365, Google Workspace, and other productivity tools Troubleshoot VPN, remote desktop, and cloud-based applications Security & Compliance Educate users on best practices for IT security Support data backup and recovery processes Monitor and report potential security threats Qualifications: Required Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Language: English & Spanish Experience with Windows, macOS, and Linux troubleshooting Knowledge of networking (DNS, DHCP, VPN, TCP/IP) Knowledge of the platforms (AZURE, INTUNE, IVANTI) Familiarity with ticketing systems (Jira, ServiceNow, Zendesk) Basic scripting (PowerShell, Bash) is a plus Strong problem-solving and multitasking abilities Excellent communication skills for non-technical user Ability to work in a fast-paced environment Preferred IT certifications (CompTIA A+, ITIL, Microsoft Certified: Modern Desktop Administrator) Experience with enterprise security tools (firewall, antivirus, endpoint protection) Previous experience in a customer-facing IT support role Tools IAM Application JIRA (Control of users with special profiles) Ivanti MdM Azure by Microsoft Intune MdM NetX 360 Aravo TPRM Salesforce
Pay: $40-45/hr Must be bilingual in Spanish/English This role is onsite 5 days/week This role is supporting a team of 60 people Responsibilities: Provide Tier 1 & 2 Technical Support Respond to IT support requests via email, phone, or ticketing system Diagnose and resolve hardware, software, and network issues Escalate complex problems to higher-tier IT support when necessary Manage IT Assets & Systems Install, configure, and update software and hardware Maintain user accounts, access control, and permissions (Active Directory, Google Workspace, etc.) Ensure proper documentation of technical issues and resolutions Support Cloud & SaaS Applications Assist users with Office 365, Google Workspace, and other productivity tools Troubleshoot VPN, remote desktop, and cloud-based applications Security & Compliance Educate users on best practices for IT security Support data backup and recovery processes Monitor and report potential security threats Qualifications: Required Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Language: English & Spanish Experience with Windows, macOS, and Linux troubleshooting Knowledge of networking (DNS, DHCP, VPN, TCP/IP) Knowledge of the platforms (AZURE, INTUNE, IVANTI) Familiarity with ticketing systems (Jira, ServiceNow, Zendesk) Basic scripting (PowerShell, Bash) is a plus Strong problem-solving and multitasking abilities Excellent communication skills for non-technical user Ability to work in a fast-paced environment Preferred IT certifications (CompTIA A+, ITIL, Microsoft Certified: Modern Desktop Administrator) Experience with enterprise security tools (firewall, antivirus, endpoint protection) Previous experience in a customer-facing IT support role Tools IAM Application JIRA (Control of users with special profiles) Ivanti MdM Azure by Microsoft Intune MdM NetX 360 Aravo TPRM Salesforce
O
Software License Asset Management Analyst
π’ Open Systems Technologies
Salary not disclosed
Software License Management Analyst
- Microsoft Location: St.
Louis, MO (Hybrid) Pay: $40-50/hr The candidate in this position will be responsible for assisting with the management of Software Licensing for Microsoft licensed software products.
Responsibilities include maintaining software license compliance per the contract terms and conditions, ensuring timely software license renewal by following the Agile framework, operating clientβs asset management tools, and adhering to clientβs Asset Management standards among other activities.
Responsibilities: Setup, Configure and Maintain application and entitlement data within Flexera toolset to maintain trustworthy and accurate data for each product under management.
Routinely review and identify data issues using defined measurements and KPIβs.
Remediate any identified data inaccuracies or incompleteness to improve trustworthiness and accuracy of data.
Work with Stakeholders to collect, verify, and maintain data required to remediate gaps.
Follow all defined Software Asset Management Center of Excellence standards including Key Performance Indicators to maintain data quality.
Analyze and Review Microsoft contracts and data to identify compliance risks and optimization opportunities to manage spend.
Create and analyze reports for stakeholders as requested.
Assist in establishing the strategic direction for the Software Asset Management team.
Embrace a lean agile mindset.
Contribute to continuous service improvement efforts to improve processes, tools and data to promote an efficient and effective asset management program.
Qualifications: Bachelorβs degree PREFERRED, or equivalent combination of education, training, and/or experience.
At least 5 years Asset Management experience preferred.
Experience in analytical, technology, or business roles will also be considered.
Experience with reviewing and interpreting software license contracts and understanding of licensing terms, including Microsoft.
Strong Data Analysis skills.
Must possess ability to critically analyze data, relate it to business value and impact.
Strong written and verbal communication skills.
Must possess ability to communicate with different stakeholders and different levels of organization.
In-depth understanding of enterprise level of Microsoft software agreements.
In-depth understanding of software license agreements in general; what to look for, what to avoid, etc.
Ability to learn and maintain updated knowledge of Microsoft license models Strong organizational and problem-solving skills Experience with agile methodologies preferred Microsoft Software audit experience a plus Familiarity with Toolsets (Flexera, ServiceNow, Ariba, or similar) and MS Office
- Microsoft Location: St.
Louis, MO (Hybrid) Pay: $40-50/hr The candidate in this position will be responsible for assisting with the management of Software Licensing for Microsoft licensed software products.
Responsibilities include maintaining software license compliance per the contract terms and conditions, ensuring timely software license renewal by following the Agile framework, operating clientβs asset management tools, and adhering to clientβs Asset Management standards among other activities.
Responsibilities: Setup, Configure and Maintain application and entitlement data within Flexera toolset to maintain trustworthy and accurate data for each product under management.
Routinely review and identify data issues using defined measurements and KPIβs.
Remediate any identified data inaccuracies or incompleteness to improve trustworthiness and accuracy of data.
Work with Stakeholders to collect, verify, and maintain data required to remediate gaps.
Follow all defined Software Asset Management Center of Excellence standards including Key Performance Indicators to maintain data quality.
Analyze and Review Microsoft contracts and data to identify compliance risks and optimization opportunities to manage spend.
Create and analyze reports for stakeholders as requested.
Assist in establishing the strategic direction for the Software Asset Management team.
Embrace a lean agile mindset.
Contribute to continuous service improvement efforts to improve processes, tools and data to promote an efficient and effective asset management program.
Qualifications: Bachelorβs degree PREFERRED, or equivalent combination of education, training, and/or experience.
At least 5 years Asset Management experience preferred.
Experience in analytical, technology, or business roles will also be considered.
Experience with reviewing and interpreting software license contracts and understanding of licensing terms, including Microsoft.
Strong Data Analysis skills.
Must possess ability to critically analyze data, relate it to business value and impact.
Strong written and verbal communication skills.
Must possess ability to communicate with different stakeholders and different levels of organization.
In-depth understanding of enterprise level of Microsoft software agreements.
In-depth understanding of software license agreements in general; what to look for, what to avoid, etc.
Ability to learn and maintain updated knowledge of Microsoft license models Strong organizational and problem-solving skills Experience with agile methodologies preferred Microsoft Software audit experience a plus Familiarity with Toolsets (Flexera, ServiceNow, Ariba, or similar) and MS Office
O
QA Lead
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for a QA Lead to join their team in Charlotte, NC.
Compensation: $165-185k Responsibilities: β’ Continual discussions with Development Teams to review stories planned, requirements of new features and story point automation efforts β plus participate in testing as needed β’ Input test plan and scenarios into Xray β convert scenarios into automation β’ Perform Impact Assessment of all business requirements and any changes β vet requirements β’ Maintain applicable test artifacts (test plan, test cases, test data automation scripting) per the business requirements or change requests β’ Code pull and review, future CI/CD implementation, execution and reporting Qualifications: β’ Strong knowledge and coding experience in Python/Java to automate test cases for post trade back office and trade flowββββ β’ Strong working knowledge on SQL to write complex SQLββββββββββββββ β’ Strong hands-on experience in expanding frameworks and creating new automation scenarios programmatically using Python or Javaββββββββββββββββ β’ 5-7 years of experience in application development/automation framework development using Python / Javaββββββββββββββββ β’ 2+ years of working knowledge and ability to develop test automation script for post trade Fixed Income Capital Markets data lineageββββββββββββββββ β’ Strong knowledge of test automation frameworksββββββββββββββββ β’ Strong knowledge in Core Java/ Python or any equivalent, automation testing tools for backend, frontend & web service API testing ββββββββ β’ 5+ years of professional experience working with data sets, advanced scripting and SQLβββββββββββββ β’ Prior experience working as QE/SDET in agile/scrum teams, shipping features oftenββββββββββββββββ β’ Ability to understand complex data flows between various internal and external applicationsββββββββββββββ β’ Demonstrated ability to identify and report Risks and Issues β’ Strong working knowledge of Fixed Income and Derivatives Back Office Testing
- Capital Markets experience
Compensation: $165-185k Responsibilities: β’ Continual discussions with Development Teams to review stories planned, requirements of new features and story point automation efforts β plus participate in testing as needed β’ Input test plan and scenarios into Xray β convert scenarios into automation β’ Perform Impact Assessment of all business requirements and any changes β vet requirements β’ Maintain applicable test artifacts (test plan, test cases, test data automation scripting) per the business requirements or change requests β’ Code pull and review, future CI/CD implementation, execution and reporting Qualifications: β’ Strong knowledge and coding experience in Python/Java to automate test cases for post trade back office and trade flowββββ β’ Strong working knowledge on SQL to write complex SQLββββββββββββββ β’ Strong hands-on experience in expanding frameworks and creating new automation scenarios programmatically using Python or Javaββββββββββββββββ β’ 5-7 years of experience in application development/automation framework development using Python / Javaββββββββββββββββ β’ 2+ years of working knowledge and ability to develop test automation script for post trade Fixed Income Capital Markets data lineageββββββββββββββββ β’ Strong knowledge of test automation frameworksββββββββββββββββ β’ Strong knowledge in Core Java/ Python or any equivalent, automation testing tools for backend, frontend & web service API testing ββββββββ β’ 5+ years of professional experience working with data sets, advanced scripting and SQLβββββββββββββ β’ Prior experience working as QE/SDET in agile/scrum teams, shipping features oftenββββββββββββββββ β’ Ability to understand complex data flows between various internal and external applicationsββββββββββββββ β’ Demonstrated ability to identify and report Risks and Issues β’ Strong working knowledge of Fixed Income and Derivatives Back Office Testing
- Capital Markets experience
O
QA Tester - Franklin TN
π’ Open Systems Technologies
Salary not disclosed
QA Tester
- Franklin TN The Quality Analyst (QA) Tester upholds quality assurance standards and measures for the Health Information Interoperability team.
The QA Tester gathers and analyzes data in support of business cases, proposed projects, and systems requirements, enhancements, and will plan and support direct supervisor in executing, training, and supporting the team.
This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, writing test plans and scripts for application development, information systems, and operations systems.
The QA Tester exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.
The QA Tester uses deep professional knowledge and acumen to advise functional leaders.
The QA Tester focuses on providing thought leadership within Information Management but works on broader projects, which require understanding of wider business.
Duties
* Define test process including required test activities, deliverables and test schedule.
Understand how changes impact work upstream and downstream including various back end and front-end architectural modules Responsible for developing smoke, functional and regression test suites for GUI Front End, and Database backend Document, maintain, and monitor software problems Recommend strategies and methods to improve test plans and test processes As a member of the scrum team, closely interact with both onsite and offshore team members.
The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Define test data conditions and partners and works closely with Data team to obtain the data.
Actively participate in all phases of testing (In sprint functional testing, integration testing and regression) Business requirement analysis, test design, defect logging and tracking Actively engage in defect reporting and triaging Adheres to the organization's Quality Engineering best practices Skills: Minimum of 5-7 years QA experience 2+ years of Software Quality Assurance experience on enterprise level applications Experience in writing intermediate to complex SQL queries, ability to determine the types of testing that must be conducted (i.e., data validation, regression, etc.), including evaluating the testability of requirements and create a comprehensive test plan that supports the business and technological solutions being delivered.
Extensive exposure to Back-end/ETL testing with high-level of SQL skills is required.
Experience in API Testing Experience with streaming technologies such as Kafka Exposure to large data sets and understand Data Quality Framework Knowledge of cloud technologies (Azure preferred) Familiarity with at least one of the following languages: C# preferred; Java, Python, or JavaScript accepted Experience in Design, development and implementation of QA strategy Must have broad knowledge experience with testing and modeling tools, and change management and test case generation techniques Experience with test management and defect tracking tools Ability to collaborate with a team of Business Analysts, Systems Analysts, Project Managers and Application Developers in various locations to test configuration of business requirements Knowledge and experience in data masking methodologies
- Familiar with Meta Data Management tools a plus Exposure to Automation Testing and technologies a plus Ability to handle multiple competing priorities in a fast-paced environment Adaptable and flexible to business demands Well-developed problem solving and analytical skills Excellent interpersonal communication skills
- Franklin TN The Quality Analyst (QA) Tester upholds quality assurance standards and measures for the Health Information Interoperability team.
The QA Tester gathers and analyzes data in support of business cases, proposed projects, and systems requirements, enhancements, and will plan and support direct supervisor in executing, training, and supporting the team.
This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, writing test plans and scripts for application development, information systems, and operations systems.
The QA Tester exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.
The QA Tester uses deep professional knowledge and acumen to advise functional leaders.
The QA Tester focuses on providing thought leadership within Information Management but works on broader projects, which require understanding of wider business.
Duties
* Define test process including required test activities, deliverables and test schedule.
Understand how changes impact work upstream and downstream including various back end and front-end architectural modules Responsible for developing smoke, functional and regression test suites for GUI Front End, and Database backend Document, maintain, and monitor software problems Recommend strategies and methods to improve test plans and test processes As a member of the scrum team, closely interact with both onsite and offshore team members.
The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Define test data conditions and partners and works closely with Data team to obtain the data.
Actively participate in all phases of testing (In sprint functional testing, integration testing and regression) Business requirement analysis, test design, defect logging and tracking Actively engage in defect reporting and triaging Adheres to the organization's Quality Engineering best practices Skills: Minimum of 5-7 years QA experience 2+ years of Software Quality Assurance experience on enterprise level applications Experience in writing intermediate to complex SQL queries, ability to determine the types of testing that must be conducted (i.e., data validation, regression, etc.), including evaluating the testability of requirements and create a comprehensive test plan that supports the business and technological solutions being delivered.
Extensive exposure to Back-end/ETL testing with high-level of SQL skills is required.
Experience in API Testing Experience with streaming technologies such as Kafka Exposure to large data sets and understand Data Quality Framework Knowledge of cloud technologies (Azure preferred) Familiarity with at least one of the following languages: C# preferred; Java, Python, or JavaScript accepted Experience in Design, development and implementation of QA strategy Must have broad knowledge experience with testing and modeling tools, and change management and test case generation techniques Experience with test management and defect tracking tools Ability to collaborate with a team of Business Analysts, Systems Analysts, Project Managers and Application Developers in various locations to test configuration of business requirements Knowledge and experience in data masking methodologies
- Familiar with Meta Data Management tools a plus Exposure to Automation Testing and technologies a plus Ability to handle multiple competing priorities in a fast-paced environment Adaptable and flexible to business demands Well-developed problem solving and analytical skills Excellent interpersonal communication skills
O
Cloud Platform Engineer
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for a Cloud Platform Engineer to join their team in Charlotte, NC.
Compensation: $150-200k Responsibilities: β’ Finding and improving operational efficiencies to best suit Cloud resource delivery, access management and security implementations.
β’ Support of production workloads within a multi-Cloud environment, including, but not limited to monitoring, patching, backup and restoration of Cloud resources.
β’ Delivery of Cloud infrastructure for partner solutions.
β’ Creation and support of automation and infrastructure as code solutions for resource creation and policy, leveraging PowerShell/Azure DevOps, Ansible and other approved corporate automation and orchestration platforms.
β’ Sound familiarity with orchestration and automation practices at scale, with a heavy emphasis on designing solutions for other teams to consume.
β’ Prior experience working with version control tools such as Github / Azure DevOps, including repository management, pipeline as code, and sdlc workflows.
β’ Basic understanding/debugging experience when it comes to application infrastructure, databases, networking, and DNS.
β’ Design, creation and maintenance of complex Infrastructure as Code and Pipelines as Code solutions in a highly reusable capacity.
β’ Work with internal teams and vendors on the integration of a diverse set of systems into the central ITSM/ITOM platform, ServiceNow.
β’ Participate in the automated implementation of monitoring systems, for event monitoring, alerting and metrics.
β’ Client opportunities and help facilitate a mechanism to change, evolve, improve, and simplify the infrastructure and supporting processes/procedures.
β’ Directly interface with support teams across all disciplines, to facilitate a closer relationship for collaborative implementations and knowledge sharing.
β’ Ensure handover of new/updated systems/documentation to team providing 24x7x365 support.
Qualifications: β’ Proficiency in Cloud services related to one or more Cloud providers including IaaS, PaaS and SaaS.
β’ Strong automation skillset with the ability to identify and create automation workflows.
β’ Strong PowerShell or other scripting experience, especially with the goal of automation.
β’ Experience with infrastructure as code development and iteration in either Terraform/ARM/Bicep/CloudFormation.
β’ Hands on operational experience and knowledge with Azure or AWS.
β’ Experience with monitoring and log aggregation tools such as Azure Monitor, Log Analytics, CloudWatch, CloudTrail, Splunk, ELK, etc.
β’ Basic knowledge of foundational IT tooling across a wealth of domains to facilitate understanding of automation creation.
β’ Fundamental understanding of public vs private networking in the Cloud.
β’ Strong knowledge on Git merging and branching strategies.
β’ Ability to execute proof of concepts and deploy complex solutions.
β’ Understanding of typical SDLC processes, workflow as pertaining to infrastructure.
β’ Basic understanding of Atlassian Suite (Jira/Confluence) is a plus.
β’ Prior experience working with orchestration tools (Rundeck/Cutover preferred) and infrastructure-as-code tools (HashiCorp Terraform).
β’ Excellent verbal and written communication skills and ability to articulate requirements, concepts and ideas to business and technology partners.
β’ Strong technical ability for diagnosis, triage, troubleshooting and problem analysis with the ability to communicate results to business stakeholders, IT support teams to resolve issues both quickly and effectively.
β’ Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors.
β’ High-Level customer service mindset and commitment to deliver quality results to internal stakeholders in a demanding environment.
β’ A strong sense of urgency and accountability with exceptional time management skills.
β’ Comfortable in effectively communicating with business end users, technical IT Teams, network partners and vendors.
β’ Comfortable in fast-paced environment with changing priorities and schedules.
Compensation: $150-200k Responsibilities: β’ Finding and improving operational efficiencies to best suit Cloud resource delivery, access management and security implementations.
β’ Support of production workloads within a multi-Cloud environment, including, but not limited to monitoring, patching, backup and restoration of Cloud resources.
β’ Delivery of Cloud infrastructure for partner solutions.
β’ Creation and support of automation and infrastructure as code solutions for resource creation and policy, leveraging PowerShell/Azure DevOps, Ansible and other approved corporate automation and orchestration platforms.
β’ Sound familiarity with orchestration and automation practices at scale, with a heavy emphasis on designing solutions for other teams to consume.
β’ Prior experience working with version control tools such as Github / Azure DevOps, including repository management, pipeline as code, and sdlc workflows.
β’ Basic understanding/debugging experience when it comes to application infrastructure, databases, networking, and DNS.
β’ Design, creation and maintenance of complex Infrastructure as Code and Pipelines as Code solutions in a highly reusable capacity.
β’ Work with internal teams and vendors on the integration of a diverse set of systems into the central ITSM/ITOM platform, ServiceNow.
β’ Participate in the automated implementation of monitoring systems, for event monitoring, alerting and metrics.
β’ Client opportunities and help facilitate a mechanism to change, evolve, improve, and simplify the infrastructure and supporting processes/procedures.
β’ Directly interface with support teams across all disciplines, to facilitate a closer relationship for collaborative implementations and knowledge sharing.
β’ Ensure handover of new/updated systems/documentation to team providing 24x7x365 support.
Qualifications: β’ Proficiency in Cloud services related to one or more Cloud providers including IaaS, PaaS and SaaS.
β’ Strong automation skillset with the ability to identify and create automation workflows.
β’ Strong PowerShell or other scripting experience, especially with the goal of automation.
β’ Experience with infrastructure as code development and iteration in either Terraform/ARM/Bicep/CloudFormation.
β’ Hands on operational experience and knowledge with Azure or AWS.
β’ Experience with monitoring and log aggregation tools such as Azure Monitor, Log Analytics, CloudWatch, CloudTrail, Splunk, ELK, etc.
β’ Basic knowledge of foundational IT tooling across a wealth of domains to facilitate understanding of automation creation.
β’ Fundamental understanding of public vs private networking in the Cloud.
β’ Strong knowledge on Git merging and branching strategies.
β’ Ability to execute proof of concepts and deploy complex solutions.
β’ Understanding of typical SDLC processes, workflow as pertaining to infrastructure.
β’ Basic understanding of Atlassian Suite (Jira/Confluence) is a plus.
β’ Prior experience working with orchestration tools (Rundeck/Cutover preferred) and infrastructure-as-code tools (HashiCorp Terraform).
β’ Excellent verbal and written communication skills and ability to articulate requirements, concepts and ideas to business and technology partners.
β’ Strong technical ability for diagnosis, triage, troubleshooting and problem analysis with the ability to communicate results to business stakeholders, IT support teams to resolve issues both quickly and effectively.
β’ Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors.
β’ High-Level customer service mindset and commitment to deliver quality results to internal stakeholders in a demanding environment.
β’ A strong sense of urgency and accountability with exceptional time management skills.
β’ Comfortable in effectively communicating with business end users, technical IT Teams, network partners and vendors.
β’ Comfortable in fast-paced environment with changing priorities and schedules.
O
Application Security Engineer
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for an Application Security Engineer to join their team in Iselin, NJ or NYC.
Compensation: $150-200k Responsibilities: Perform Application Security scans (e.g.
DAST and SCA) on applications and APIs to identify security vulnerabilities and weaknesses Triage security findings and collaborate with development teams to prioritize and remediate identified vulnerabilities Drive threat modelling as a standard part of the SDLC, and develop and maintain threat models for critical applications, identifying potential security risks and proposing mitigations Drive the Security Champions program, and define and promote secure coding practices, patterns, and standards across development teams Conduct security reviews and provide guidance on security requirements for new features and projects Assist in the analysis, selection and rollout of new application security tools, processes, and standards Qualifications: Proven experience in application security with a focus on application security testing and vulnerability management Hands-on experience with Application Security tools Strong understanding of common application vulnerabilities (e.g., OWASP Top 10) and mitigation techniques Experience with threat modelling methodologies and tools Proficiency in at least one programming language (e.g., Java, Python, JavaScript) Excellent communication and collaboration skills, with the ability to work effectively in cross functional teams Strong understanding of risk management Degree in a technology discipline (Computer Science, Information Management, Computer Engineering, Cybersecurity or equivalent) Relevant security certifications (e.g.
CISSP, CEH, CSSLP) or equivalent is preferred
Compensation: $150-200k Responsibilities: Perform Application Security scans (e.g.
DAST and SCA) on applications and APIs to identify security vulnerabilities and weaknesses Triage security findings and collaborate with development teams to prioritize and remediate identified vulnerabilities Drive threat modelling as a standard part of the SDLC, and develop and maintain threat models for critical applications, identifying potential security risks and proposing mitigations Drive the Security Champions program, and define and promote secure coding practices, patterns, and standards across development teams Conduct security reviews and provide guidance on security requirements for new features and projects Assist in the analysis, selection and rollout of new application security tools, processes, and standards Qualifications: Proven experience in application security with a focus on application security testing and vulnerability management Hands-on experience with Application Security tools Strong understanding of common application vulnerabilities (e.g., OWASP Top 10) and mitigation techniques Experience with threat modelling methodologies and tools Proficiency in at least one programming language (e.g., Java, Python, JavaScript) Excellent communication and collaboration skills, with the ability to work effectively in cross functional teams Strong understanding of risk management Degree in a technology discipline (Computer Science, Information Management, Computer Engineering, Cybersecurity or equivalent) Relevant security certifications (e.g.
CISSP, CEH, CSSLP) or equivalent is preferred
O
Senior Technical Recruiter
π’ Open Systems Technologies
Salary not disclosed
Open Systems Technologies is a leading staffing and consulting company that focuses its efforts on providing people operations, recruiting and human capital management strategies for a variety of companies β from the Fortune 100 to top startups.
We bring with us 28 years of market expertise to provide our clients with the best talent and talent finding strategies out there.
You are an experienced IT recruiter (with 6+ years of experience) who will join a successful team of hardworking and fun professionals.
This position requires an uncommon balance of creativity, drive, strong interpersonal skills as well as savvy analytical skills.
You will be required to think quickly on your feet and develop lasting relationships with candidates.
You must have a proven ability to consistently and positively contribute in a high-paced, changing work environment as well as the ability to prioritize multiple functions and tasks and manage work time efficiently.
Describe My Day There really wonβt be a typical day here but weβll try our best to describe what working at OST is like.
Here are some things that may come up while working as a recruiter at OST: A new job just came out and the account manager needs 5 strong candidates by the end of the day.
Youβre on Linkedin sending inmails, reaching out to your network to ask for referrals or going on Monster to see who is currently active that may be a fit.
You hear about a lunch meetup of industry professionals and as a market expert, go to provide your thoughts on the field.
A client has reached out as their new role is not getting as many qualified candidates as they thought they would.
They want to see if itβs potentially the salary they have assigned.
You have to do some market research to see what the average compensation for the role is and whether the clientβs chosen salary is on target.
You just got told that your candidate got the job.
You now get to call them and deliver the exciting new and start the offer/onboarding process! Who You Are You have 6+ years of IT recruiting experience
- full desk experience is a strong plus You are passionate about recruiting β you keep abreast of news and trends in the industry You are a highly ambitious individual who demonstrates a strong initiative and independent thinking You have strong writing and communication skills Compensation: $55,000+/year
We bring with us 28 years of market expertise to provide our clients with the best talent and talent finding strategies out there.
You are an experienced IT recruiter (with 6+ years of experience) who will join a successful team of hardworking and fun professionals.
This position requires an uncommon balance of creativity, drive, strong interpersonal skills as well as savvy analytical skills.
You will be required to think quickly on your feet and develop lasting relationships with candidates.
You must have a proven ability to consistently and positively contribute in a high-paced, changing work environment as well as the ability to prioritize multiple functions and tasks and manage work time efficiently.
Describe My Day There really wonβt be a typical day here but weβll try our best to describe what working at OST is like.
Here are some things that may come up while working as a recruiter at OST: A new job just came out and the account manager needs 5 strong candidates by the end of the day.
Youβre on Linkedin sending inmails, reaching out to your network to ask for referrals or going on Monster to see who is currently active that may be a fit.
You hear about a lunch meetup of industry professionals and as a market expert, go to provide your thoughts on the field.
A client has reached out as their new role is not getting as many qualified candidates as they thought they would.
They want to see if itβs potentially the salary they have assigned.
You have to do some market research to see what the average compensation for the role is and whether the clientβs chosen salary is on target.
You just got told that your candidate got the job.
You now get to call them and deliver the exciting new and start the offer/onboarding process! Who You Are You have 6+ years of IT recruiting experience
- full desk experience is a strong plus You are passionate about recruiting β you keep abreast of news and trends in the industry You are a highly ambitious individual who demonstrates a strong initiative and independent thinking You have strong writing and communication skills Compensation: $55,000+/year
O
IAM/Security Infrastructure Architect
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for an IAM/Security Infrastructure Architect to join their team in Charlotte, NC.
Compensation: $150-195k US Citizen/GC Holders Only; No visa sponsorship Candidates must be local; No relocation Responsibilities: Work with Information Security to develop and promote infrastructure requirements within security-related initiatives and ensure that security requirements are integrated into infrastructure projects Increase operational and financial efficiencies through identification of opportunities to standardize security toolsets and practices within a multi-company environment Ensure that the proposed and existing infrastructure architectures are aligned with organizational goals and objectives Architecture collaboration with other teams, translating application team needs into technical solutions and product requirements Drive Infrastructure security and compliance requirements into the architecture framework Facilitate documentation of existing systems architecture and technology portfolios and make recommendations for improvements and/or alternatives Qualifications: Experience with identity infrastructure and synchronization technologies including Active Directory, Entra ID, LDAP, SAML, SCIM, EID Connect, Cloud Synch, and MIM Background in end-to-end identity provisioning/deprovisioning standards and best practices including HRIS to IdP relationships and attribute management Familiar with authentication infrastructure, protocols, and access controls Familiar with Microsoft native and competing security products such as Entra Identity Governance, Entitlement Management, Defender, and Purview Understanding of endpoint management tools and standards including endpoint DLP, Defender for Cloud Apps, Intune endpoint management, and other policy frameworks Monitoring and logging tools such as Microsoft Sentinel, Cribl, Splunk, Cloudwatch, Cloudtrail, and MS Log Analytics Experience facilitating discussions with senior leadership regarding technical/architectural trade-offs, best practices, and risk mitigation
Compensation: $150-195k US Citizen/GC Holders Only; No visa sponsorship Candidates must be local; No relocation Responsibilities: Work with Information Security to develop and promote infrastructure requirements within security-related initiatives and ensure that security requirements are integrated into infrastructure projects Increase operational and financial efficiencies through identification of opportunities to standardize security toolsets and practices within a multi-company environment Ensure that the proposed and existing infrastructure architectures are aligned with organizational goals and objectives Architecture collaboration with other teams, translating application team needs into technical solutions and product requirements Drive Infrastructure security and compliance requirements into the architecture framework Facilitate documentation of existing systems architecture and technology portfolios and make recommendations for improvements and/or alternatives Qualifications: Experience with identity infrastructure and synchronization technologies including Active Directory, Entra ID, LDAP, SAML, SCIM, EID Connect, Cloud Synch, and MIM Background in end-to-end identity provisioning/deprovisioning standards and best practices including HRIS to IdP relationships and attribute management Familiar with authentication infrastructure, protocols, and access controls Familiar with Microsoft native and competing security products such as Entra Identity Governance, Entitlement Management, Defender, and Purview Understanding of endpoint management tools and standards including endpoint DLP, Defender for Cloud Apps, Intune endpoint management, and other policy frameworks Monitoring and logging tools such as Microsoft Sentinel, Cribl, Splunk, Cloudwatch, Cloudtrail, and MS Log Analytics Experience facilitating discussions with senior leadership regarding technical/architectural trade-offs, best practices, and risk mitigation
O
Technical Recruiter
π’ Open Systems Technologies
Salary not disclosed
Open Systems Technologies is a leading staffing and consulting company that focuses its efforts on providing people operations, recruiting and human capital management strategies for a variety of companies β from the Fortune 100 to top startups.
We bring with us 28 years of market expertise to provide our clients with the best talent and talent finding strategies out there.
Our NYC office is expanding and we are looking to hire smart, hardworking and accomplished recruiting professionals to help continue our growth.
You are an experienced recruiter (with at minimum 1 years of experience) who will join a successful team of hardworking and fun professionals.
This position requires an uncommon balance of creativity, drive, strong interpersonal skills as well as savvy analytical skills.
You will be required to think quickly on your feet and develop lasting relationships with candidates.
You must have a proven ability to consistently and positively contribute in a high-paced, changing work environment as well as the ability to prioritize multiple functions and tasks and manage work time efficiently.
Describe My Day There really wonβt be a typical day here but weβll try our best to describe what working at OST is like.
Here are some things that may come up while working as a recruiter at OST: A new job just came out and the account manager needs 5 strong candidates by the end of the day.
Youβre on Linkedin sending inmails, reaching out to your network to ask for referrals or going on Monster to see who is currently active that may be a fit.
A client has reached out as their new role is not getting as many qualified candidates as they thought they would.
They want to see if itβs potentially the salary they have assigned.
You have to do some market research to see what the average compensation for the role is and whether the clientβs chosen salary is on target.
You just got told that your candidate got the job.
You now get to call them and deliver the exciting new and start the offer/onboarding process! Who You Are You have at minimum 1 year of recruiting experience
- full desk experience is a plus! You are passionate about recruiting β you keep abreast of news and trends in the industry You are a highly ambitious individual who demonstrates a strong initiative and independent thinking You have strong writing and communication skills Bachelor's degree Compensation: $55,000+/year
We bring with us 28 years of market expertise to provide our clients with the best talent and talent finding strategies out there.
Our NYC office is expanding and we are looking to hire smart, hardworking and accomplished recruiting professionals to help continue our growth.
You are an experienced recruiter (with at minimum 1 years of experience) who will join a successful team of hardworking and fun professionals.
This position requires an uncommon balance of creativity, drive, strong interpersonal skills as well as savvy analytical skills.
You will be required to think quickly on your feet and develop lasting relationships with candidates.
You must have a proven ability to consistently and positively contribute in a high-paced, changing work environment as well as the ability to prioritize multiple functions and tasks and manage work time efficiently.
Describe My Day There really wonβt be a typical day here but weβll try our best to describe what working at OST is like.
Here are some things that may come up while working as a recruiter at OST: A new job just came out and the account manager needs 5 strong candidates by the end of the day.
Youβre on Linkedin sending inmails, reaching out to your network to ask for referrals or going on Monster to see who is currently active that may be a fit.
A client has reached out as their new role is not getting as many qualified candidates as they thought they would.
They want to see if itβs potentially the salary they have assigned.
You have to do some market research to see what the average compensation for the role is and whether the clientβs chosen salary is on target.
You just got told that your candidate got the job.
You now get to call them and deliver the exciting new and start the offer/onboarding process! Who You Are You have at minimum 1 year of recruiting experience
- full desk experience is a plus! You are passionate about recruiting β you keep abreast of news and trends in the industry You are a highly ambitious individual who demonstrates a strong initiative and independent thinking You have strong writing and communication skills Bachelor's degree Compensation: $55,000+/year
O
Linux Cloud Engineer
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for a Linux Cloud Engineer w/Openshift / AKS to join their team in Charlotte, NC.
Compensation: $150-195k Responsibilities: β’ Design, deploy, and manage container orchestration platforms using OpenShift and AKS.
β’ Administer and optimize Linux-based systems in hybrid and multi-cloud environments.
β’ Automate infrastructure provisioning and configuration using Ansible Automation Platform.
β’ Develop and maintain Infrastructure as Code (IaC) using Terraform, Helm, and GitOps workflows.
β’ Collaborate with DevOps and application teams to implement CI/CD pipelines and DevSecOps practices.
β’ Monitor system performance, troubleshoot issues, and ensure high availability and disaster recovery.
β’ Implement security best practices for containerized workloads and cloud environments.
β’ Provide technical leadership and mentorship to junior engineers.
β’ Stay current with emerging technologies and contribute to strategic cloud initiatives.
β’ Assist with migrations to cloud, ensuring best practices are followed and architecture is compliant with company standards.
Qualifications: Required: β’ Bachelor's degree in computer science, Engineering, or related field (or equivalent experience).
β’ 5+ years of professional experience in Linux system administration and cloud engineering.
β’ 3+ years of hands-on experience with OpenShift and AKS in production environments.
β’ Strong proficiency in scripting languages (e.g., Bash, Python).
β’ Experience with CI/CD tools (e.g., Jenkins, GitLab CI, ArgoCD).
β’ Deep understanding of Kubernetes architecture, networking, and security.
β’ Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid cloud strategies.
β’ Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
β’ Excellent problem-solving and communication skills.
β’ Linux Administration: Deep expertise in RHEL environment.
β’ Container Platforms: 3+ years of hands-on experience with OpenShift and AKS.
β’ Automation: Proficiency with Ansible, Ansible Tower/AAP, and scripting (Bash, Python).
β’ Infrastructure as Code: Experience with Terraform, Helm, and GitOps tools (e.g., ArgoCD, Flux).
β’ CI/CD: Familiarity with Jenkins, GitLab CI, Azure DevOps, or similar tools.
β’ Cloud Platforms: Strong knowledge of Azure, with exposure to AWS or GCP a plus.
β’ Monitoring & Logging: Experience with Prometheus, Grafana, ELK/EFK, and Azure Monitor.
β’ Security: Understanding of container security, RBAC, network policies, and compliance frameworks.
β’ Networking: Solid grasp of Kubernetes networking, service mesh (e.g., Istio), and ingress controllers.
Preferred: β’ Red Hat Certified Specialist in OpenShift Administration.
β’ Microsoft Certified: Azure Kubernetes Service Specialist.
β’ Experience with service mesh technologies (e.g., Istio, Linkerd).
β’ Experience in regulated industries (e.g., finance, healthcare) is a plus.
Compensation: $150-195k Responsibilities: β’ Design, deploy, and manage container orchestration platforms using OpenShift and AKS.
β’ Administer and optimize Linux-based systems in hybrid and multi-cloud environments.
β’ Automate infrastructure provisioning and configuration using Ansible Automation Platform.
β’ Develop and maintain Infrastructure as Code (IaC) using Terraform, Helm, and GitOps workflows.
β’ Collaborate with DevOps and application teams to implement CI/CD pipelines and DevSecOps practices.
β’ Monitor system performance, troubleshoot issues, and ensure high availability and disaster recovery.
β’ Implement security best practices for containerized workloads and cloud environments.
β’ Provide technical leadership and mentorship to junior engineers.
β’ Stay current with emerging technologies and contribute to strategic cloud initiatives.
β’ Assist with migrations to cloud, ensuring best practices are followed and architecture is compliant with company standards.
Qualifications: Required: β’ Bachelor's degree in computer science, Engineering, or related field (or equivalent experience).
β’ 5+ years of professional experience in Linux system administration and cloud engineering.
β’ 3+ years of hands-on experience with OpenShift and AKS in production environments.
β’ Strong proficiency in scripting languages (e.g., Bash, Python).
β’ Experience with CI/CD tools (e.g., Jenkins, GitLab CI, ArgoCD).
β’ Deep understanding of Kubernetes architecture, networking, and security.
β’ Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid cloud strategies.
β’ Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
β’ Excellent problem-solving and communication skills.
β’ Linux Administration: Deep expertise in RHEL environment.
β’ Container Platforms: 3+ years of hands-on experience with OpenShift and AKS.
β’ Automation: Proficiency with Ansible, Ansible Tower/AAP, and scripting (Bash, Python).
β’ Infrastructure as Code: Experience with Terraform, Helm, and GitOps tools (e.g., ArgoCD, Flux).
β’ CI/CD: Familiarity with Jenkins, GitLab CI, Azure DevOps, or similar tools.
β’ Cloud Platforms: Strong knowledge of Azure, with exposure to AWS or GCP a plus.
β’ Monitoring & Logging: Experience with Prometheus, Grafana, ELK/EFK, and Azure Monitor.
β’ Security: Understanding of container security, RBAC, network policies, and compliance frameworks.
β’ Networking: Solid grasp of Kubernetes networking, service mesh (e.g., Istio), and ingress controllers.
Preferred: β’ Red Hat Certified Specialist in OpenShift Administration.
β’ Microsoft Certified: Azure Kubernetes Service Specialist.
β’ Experience with service mesh technologies (e.g., Istio, Linkerd).
β’ Experience in regulated industries (e.g., finance, healthcare) is a plus.
O
Finance - Collections Specialist
π’ Open Systems Technologies
Salary not disclosed
Finance
- Collections Specialis Job Description: β’ The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal oriented collections department.
β’ Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
β’ Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
β’ Accountable for reducing delinquency for assigned accounts.
β’ Knowledge of Billing and Collections procedures.
β’ Accounts Receivable knowledge/experience a plus.
β’ Strong attention to detail, goal oriented.
- Collections Specialis Job Description: β’ The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal oriented collections department.
β’ Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
β’ Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
β’ Accountable for reducing delinquency for assigned accounts.
β’ Knowledge of Billing and Collections procedures.
β’ Accounts Receivable knowledge/experience a plus.
β’ Strong attention to detail, goal oriented.
O
Full Stack Python/Django Engineer
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for a Full Stack Python/Django Engineer to join their team in Charlotte, NC.
Compensation: $150-200K Responsibilities: Design and build modular, scalable services that power the product control platform's core functions: PnL calculation, adjustment workflows, segment mapping, book and reverse logic, and audit trails.
Develop clean, maintainable and testable backend code in Python (Django) and front-end components using React or similar frameworks.
Collaborate with Product owners, Client, and quants to translate complex finance and control workflows into intuitive and robust platform features Lead the development of high-performance APIs, data validation layers, and UI modules with a focus on resiliency, data lineage, and traceability.
Integrate the platform with upstream and downstream systems including subledgers, regulatory reporting engines, and data lakes.
Participate in architectural design, peer code reviews, CI/CD processes, and performance tuning.
Contribute to a microservices-first architecture and evolving the deliverable into a fully cloud-native, modular platform.
Help define platform standards, mentor junior engineers, work and manage offshore consultants, and contribute to building a strong engineering culture.
Qualifications: 8+ years of experience in full stack software development with a focus on Python (Django) and React.
Experience building enterprise applications with complex workflow logic, approvals, adjustments and audit requirements.
Understanding of financial products and product control function is strongly preferred.
Experience working with relational databases, ORM tools; solid SQL skills Familiarity with CI/CD, Docker, and cloud-native development practices.
Strong communication skills and ability to work directly with business users and cross-functional teams.
Databricks, Spark experience.
Exposure to Financial reporting platforms.
Experience working with Agile development environments.
Prior experience in highly regulated industry or working with internal control frameworks.
Compensation: $150-200K Responsibilities: Design and build modular, scalable services that power the product control platform's core functions: PnL calculation, adjustment workflows, segment mapping, book and reverse logic, and audit trails.
Develop clean, maintainable and testable backend code in Python (Django) and front-end components using React or similar frameworks.
Collaborate with Product owners, Client, and quants to translate complex finance and control workflows into intuitive and robust platform features Lead the development of high-performance APIs, data validation layers, and UI modules with a focus on resiliency, data lineage, and traceability.
Integrate the platform with upstream and downstream systems including subledgers, regulatory reporting engines, and data lakes.
Participate in architectural design, peer code reviews, CI/CD processes, and performance tuning.
Contribute to a microservices-first architecture and evolving the deliverable into a fully cloud-native, modular platform.
Help define platform standards, mentor junior engineers, work and manage offshore consultants, and contribute to building a strong engineering culture.
Qualifications: 8+ years of experience in full stack software development with a focus on Python (Django) and React.
Experience building enterprise applications with complex workflow logic, approvals, adjustments and audit requirements.
Understanding of financial products and product control function is strongly preferred.
Experience working with relational databases, ORM tools; solid SQL skills Familiarity with CI/CD, Docker, and cloud-native development practices.
Strong communication skills and ability to work directly with business users and cross-functional teams.
Databricks, Spark experience.
Exposure to Financial reporting platforms.
Experience working with Agile development environments.
Prior experience in highly regulated industry or working with internal control frameworks.
O
QA Manager
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for a QA Manager to join their team in Charlotte, NC.
Compensation: $175-225k Responsibilities: Define and execute the Quality Engineering strategy for Back Office applications supporting Fixed Income trading.
Partner with Technology, Operations, Risk, and Compliance to align QA with business priorities and regulatory requirements.
Build and manage a high-performing QE team across manual, automation, and performance testing disciplines.
Establish QA governance frameworks with clear accountability, traceability, and reporting across all back office test cycles.
Drive adoption of test management tools to ensure complete coverage and defect traceability.
Define and enforce QE best practices, including test automation frameworks, regression coverage, and shift-left practices.
Oversee end-to-end testing for settlements, reconciliations, clearing, payments, regulatory reporting (MiFID, TRACE, CFTC), and other post-trade processes.
Ensure test coverage includes STP (straight-through-processing), fail/exception handling, SWIFT messaging, and integration with custodians/clearing houses.
Expand performance, resilience, and failover testing for high-volume transaction flows.
Drive automation strategy to increase regression efficiency, scalability, and accuracy across back office platforms (e.g., Calypso, Murex BO, or proprietary systems).
Leverage modern test harnesses, CI/CD pipelines, and AI-driven test frameworks for smarter, faster, and more reliable validation.
Define and maintain key quality metrics (defect leakage, automation coverage, cycle time, escape rate).
Deliver executive-level reporting via dashboards (Power BI, Tableau, or equivalent).
Implement continuous improvement loops to reduce production escapes and improve testing efficiency.
Qualifications: Required: 12+ years in Quality Assurance/Engineering, with at least 5+ in a Director/Head of QE role in Capital Markets.
Strong background in Fixed Income products (Govies, Corporates, Repos, Derivatives) and Back Office workflows (settlements, clearing, custody, payments).
Demonstrated success in building QE functions in complex, regulated environments.
Proven track record of implementing large-scale automation and QA governance frameworks.
Deep knowledge of post-trade systems and integrations (e.g., Calypso, Murex, Client, Impact, GLOSS, DTCC, SWIFT).
Strong expertise in test automation frameworks (Java/Python + Selenium, Cypress, REST/SOAP service testing, performance tools like JMeter/LoadRunner).
Familiarity with DevOps and CI/CD pipelines (Jenkins, GitLab, Azure DevOps).
Data validation skills (SQL, Excel, reconciliation tools).
Exceptional leadership, mentoring, and communication skills.
Ability to engage with Front Office, Back Office, Risk, Operations, and Regulators at senior levels.
Strategic mindset with hands-on problem-solving capabilities.
Preferred: Advanced degree (MBA, MS in Computer Science/Engineering, or Financial Engineering).
Prior experience in a sell-side investment bank or hedge fund back office environment.
Knowledge of regulatory frameworks (Dodd-Frank, MiFID II, CFTC, EMIR).
Experience with AI/ML in test automation and predictive analytics for QA.
Compensation: $175-225k Responsibilities: Define and execute the Quality Engineering strategy for Back Office applications supporting Fixed Income trading.
Partner with Technology, Operations, Risk, and Compliance to align QA with business priorities and regulatory requirements.
Build and manage a high-performing QE team across manual, automation, and performance testing disciplines.
Establish QA governance frameworks with clear accountability, traceability, and reporting across all back office test cycles.
Drive adoption of test management tools to ensure complete coverage and defect traceability.
Define and enforce QE best practices, including test automation frameworks, regression coverage, and shift-left practices.
Oversee end-to-end testing for settlements, reconciliations, clearing, payments, regulatory reporting (MiFID, TRACE, CFTC), and other post-trade processes.
Ensure test coverage includes STP (straight-through-processing), fail/exception handling, SWIFT messaging, and integration with custodians/clearing houses.
Expand performance, resilience, and failover testing for high-volume transaction flows.
Drive automation strategy to increase regression efficiency, scalability, and accuracy across back office platforms (e.g., Calypso, Murex BO, or proprietary systems).
Leverage modern test harnesses, CI/CD pipelines, and AI-driven test frameworks for smarter, faster, and more reliable validation.
Define and maintain key quality metrics (defect leakage, automation coverage, cycle time, escape rate).
Deliver executive-level reporting via dashboards (Power BI, Tableau, or equivalent).
Implement continuous improvement loops to reduce production escapes and improve testing efficiency.
Qualifications: Required: 12+ years in Quality Assurance/Engineering, with at least 5+ in a Director/Head of QE role in Capital Markets.
Strong background in Fixed Income products (Govies, Corporates, Repos, Derivatives) and Back Office workflows (settlements, clearing, custody, payments).
Demonstrated success in building QE functions in complex, regulated environments.
Proven track record of implementing large-scale automation and QA governance frameworks.
Deep knowledge of post-trade systems and integrations (e.g., Calypso, Murex, Client, Impact, GLOSS, DTCC, SWIFT).
Strong expertise in test automation frameworks (Java/Python + Selenium, Cypress, REST/SOAP service testing, performance tools like JMeter/LoadRunner).
Familiarity with DevOps and CI/CD pipelines (Jenkins, GitLab, Azure DevOps).
Data validation skills (SQL, Excel, reconciliation tools).
Exceptional leadership, mentoring, and communication skills.
Ability to engage with Front Office, Back Office, Risk, Operations, and Regulators at senior levels.
Strategic mindset with hands-on problem-solving capabilities.
Preferred: Advanced degree (MBA, MS in Computer Science/Engineering, or Financial Engineering).
Prior experience in a sell-side investment bank or hedge fund back office environment.
Knowledge of regulatory frameworks (Dodd-Frank, MiFID II, CFTC, EMIR).
Experience with AI/ML in test automation and predictive analytics for QA.
O
Packaging Operator
π’ Open Systems Technologies
Salary not disclosed
Packaging Operator Location-Onsite: Red Lion, PA Shifts: 1st: 0545
- 1615 (Tue-Fri) 4x10 hour shifts Job Summary: The Packaging Operator will be responsible for the operations, line setup, and clean-up of all equipment and areas within the Packaging Operations environment.
This position will monitor the line to ensure continuous flow of materials to support the packaging plans.
Specific activities include adherence to quality and safety procedures, as well as execution of work activities to meet daily packaging schedules and other business objectives such as improved yield and output efficiency.
Responsibilities β’ Work under direct supervision to perform normal operating routines β’ Perform packaging activities required to support packaging equipment running efficiently and within required timelines β’ Perform visual inspection of product for 35 minute intervals with 35 minutes between inspection intervals.
β’ Monitor and retrieve required material to ensure packaging is running efficiently β’ Perform packaging line clean-up and assist with set-up activities per the GMP compliance standards β’ Take a proactive approach to minimize equipment stoppage and idle time β’ Perform all job responsibilities in compliance with applicable regulations, standard operating procedures and industry practice β’ Adhere to all firm Quality System policies and procedures as applicable for functional area β’ Understand the daily packaging schedule, as well as monitor scrap levels and equipment performance.
Address or escalate as required.
β’ Ensure compliance with all regulatory requirements and firm Environmental, Health and Safety standards.
β’ Communicate events that may affect packaging schedule in a timely manner.
β’ Ensure fulfilment of on the job training requirements.
β’ Demonstrate ability to work cross functionally with Quality Assurance, Quality Control, Facilities, Engineering, Materials Management and other business units.
β’ Participate in all required and appropriate training.
β’ Ability to work shifts and overtime as required.
β’ Additional tasks as required Skills and Experience Essential: β’ Initial passing certification on training program required to comply with quality and regulatory Requirements: β’Able to Communicate with team members to problem solve and resolve issues.
Desirable: β’ Candidate must be able to be punctual, and professional ( professional corporate environment) β’ Candidate must be able to grasp and learn in an expeditious manner.
Additional Information:
**In this role contractors must follow correct PPE guidelines outlined by firm.
This EXCLUDES: makeup, jewelry, nail polish/fake nails, and eyelash extensions.
** Vision Requirements: Must have 20/20 vision or greater, standard depth and color perception (cannot be color blind).
Applicants can/should wear their prescription glasses for the exam which will be conducted onsite by the firm nurse.
Candidate MUST also have reliable transportation to work for their scheduled shift.
Candidate must also be able to work occasional overtime (OT) shifts.
- 1615 (Tue-Fri) 4x10 hour shifts Job Summary: The Packaging Operator will be responsible for the operations, line setup, and clean-up of all equipment and areas within the Packaging Operations environment.
This position will monitor the line to ensure continuous flow of materials to support the packaging plans.
Specific activities include adherence to quality and safety procedures, as well as execution of work activities to meet daily packaging schedules and other business objectives such as improved yield and output efficiency.
Responsibilities β’ Work under direct supervision to perform normal operating routines β’ Perform packaging activities required to support packaging equipment running efficiently and within required timelines β’ Perform visual inspection of product for 35 minute intervals with 35 minutes between inspection intervals.
β’ Monitor and retrieve required material to ensure packaging is running efficiently β’ Perform packaging line clean-up and assist with set-up activities per the GMP compliance standards β’ Take a proactive approach to minimize equipment stoppage and idle time β’ Perform all job responsibilities in compliance with applicable regulations, standard operating procedures and industry practice β’ Adhere to all firm Quality System policies and procedures as applicable for functional area β’ Understand the daily packaging schedule, as well as monitor scrap levels and equipment performance.
Address or escalate as required.
β’ Ensure compliance with all regulatory requirements and firm Environmental, Health and Safety standards.
β’ Communicate events that may affect packaging schedule in a timely manner.
β’ Ensure fulfilment of on the job training requirements.
β’ Demonstrate ability to work cross functionally with Quality Assurance, Quality Control, Facilities, Engineering, Materials Management and other business units.
β’ Participate in all required and appropriate training.
β’ Ability to work shifts and overtime as required.
β’ Additional tasks as required Skills and Experience Essential: β’ Initial passing certification on training program required to comply with quality and regulatory Requirements: β’Able to Communicate with team members to problem solve and resolve issues.
Desirable: β’ Candidate must be able to be punctual, and professional ( professional corporate environment) β’ Candidate must be able to grasp and learn in an expeditious manner.
Additional Information:
**In this role contractors must follow correct PPE guidelines outlined by firm.
This EXCLUDES: makeup, jewelry, nail polish/fake nails, and eyelash extensions.
** Vision Requirements: Must have 20/20 vision or greater, standard depth and color perception (cannot be color blind).
Applicants can/should wear their prescription glasses for the exam which will be conducted onsite by the firm nurse.
Candidate MUST also have reliable transportation to work for their scheduled shift.
Candidate must also be able to work occasional overtime (OT) shifts.
O
DBA
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for a DBA to join their team in Charlotte, NC.
Compensation: $150-175K Responsibilities: Design, implement, and maintain NoSQL database solutions including Cassandra and Postgres.
MongoDB is a plus Cassandra Cluster Administration Install, configure, and upgrade Cassandra clusters Manage nodes (add/remove nodes, decommissioning, replacements) Perform rolling restarts and version upgrades with minimal downtime PostgreSQL Database Administrator Installation, configuration, Performance Monitoring and tunning, High availability, Monitoring Monitor database performance and proactively address issues related to availability, latency, and data integrity Implement and maintain infrastructure as code (IaC) practices using tools like Ansible and Git Standardize and automate configuration of database environments across development, QA, and production Ensure consistency and compliance of system configurations through automated validation and reporting Collaborate with security and compliance teams to enforce configuration baselines and audit readiness Maintain documentation of configuration standards and change management procedures Develop automation scripts using Bash and Python to streamline database operations Manage infrastructure on Linux environment Work with cloud platform Azure to support hybrid and multi-cloud database deployments Utilize Ansible for configuration management and infrastructure automation Qualifications: 7+ years of experience in database engineering or a related field Experience in designing scalable and secure database architecture Professional experience with NoSQL technologies including Cassandra and Postgres Scripting, cloud platforms, and DevOps tools
Compensation: $150-175K Responsibilities: Design, implement, and maintain NoSQL database solutions including Cassandra and Postgres.
MongoDB is a plus Cassandra Cluster Administration Install, configure, and upgrade Cassandra clusters Manage nodes (add/remove nodes, decommissioning, replacements) Perform rolling restarts and version upgrades with minimal downtime PostgreSQL Database Administrator Installation, configuration, Performance Monitoring and tunning, High availability, Monitoring Monitor database performance and proactively address issues related to availability, latency, and data integrity Implement and maintain infrastructure as code (IaC) practices using tools like Ansible and Git Standardize and automate configuration of database environments across development, QA, and production Ensure consistency and compliance of system configurations through automated validation and reporting Collaborate with security and compliance teams to enforce configuration baselines and audit readiness Maintain documentation of configuration standards and change management procedures Develop automation scripts using Bash and Python to streamline database operations Manage infrastructure on Linux environment Work with cloud platform Azure to support hybrid and multi-cloud database deployments Utilize Ansible for configuration management and infrastructure automation Qualifications: 7+ years of experience in database engineering or a related field Experience in designing scalable and secure database architecture Professional experience with NoSQL technologies including Cassandra and Postgres Scripting, cloud platforms, and DevOps tools
O
Python Developer
π’ Open Systems Technologies
Salary not disclosed
Python Developer in New York, NY Compensation: $150,000-250,000/year Within this role, the developer will be responsible for building, developing and maintaining a reliable, scalable, and integrated platform for trading strategy monitoring, reporting, and operations.
Qualifications Required A Bachelor's Degree; Graduate Degree preferred At least 3 years of experience with Python Linux / Unix environment experience Experience with PostgreSQL, or other relational databases Able to quickly understand and discuss requirements from Portfolio Managers Preferred Previous experience in low-latency trading environments Familiar with quantitative finance and electronic trading concepts and financial data Equities, futures, FX, or other financial instruments knowledge Experience with containerization and orchestration technologies Experience building and deploying systems that utilize services provided by AWS, GCP or Azure Experience with other programming languages, such as C/C++, Java, Scala, Go, or C# Apache, Confluent Kafka experience Experience automating SDLC pipelines
Qualifications Required A Bachelor's Degree; Graduate Degree preferred At least 3 years of experience with Python Linux / Unix environment experience Experience with PostgreSQL, or other relational databases Able to quickly understand and discuss requirements from Portfolio Managers Preferred Previous experience in low-latency trading environments Familiar with quantitative finance and electronic trading concepts and financial data Equities, futures, FX, or other financial instruments knowledge Experience with containerization and orchestration technologies Experience building and deploying systems that utilize services provided by AWS, GCP or Azure Experience with other programming languages, such as C/C++, Java, Scala, Go, or C# Apache, Confluent Kafka experience Experience automating SDLC pipelines
O
ServiceNow Developer
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for a ServiceNow Developer to join their team in Charlotte, NC.
Compensation: $170-185k Responsibilities: β’ Configures and develops the ServiceNow platform based on business requirements β’ Partners with the ServiceNow Architect and business analysts to transform ServiceNow business requirements into a viable solution β’ Implements integrations with other Client systems/applications using API, Integration Hub, and other integration methods β’ Manages Update Set creation and migration.
Performs code promotion between environments, following the Client Global IT Change Management process β’ Performs unit testing prior to turning the solution over for User Acceptance Testing (UAT) β’ Creates and maintains technical documentation Qualifications: β’ 5+ years of ServiceNow development experience, with two years of experience in SPM [Formerly ITBM] β’ Experience with ServiceNow development tools such as workflow, flow designer, business rules, scripts, and Access Control List (ACL) rules β’ Knowledge of Agile development methodologies β’ Experience working in a global setting β’ ServiceNow certification β’ Excellent communication skills (both written and verbal) β’ Strong analytical and problem-solving skills β’ Ability to quickly learn new concepts and functionality
Compensation: $170-185k Responsibilities: β’ Configures and develops the ServiceNow platform based on business requirements β’ Partners with the ServiceNow Architect and business analysts to transform ServiceNow business requirements into a viable solution β’ Implements integrations with other Client systems/applications using API, Integration Hub, and other integration methods β’ Manages Update Set creation and migration.
Performs code promotion between environments, following the Client Global IT Change Management process β’ Performs unit testing prior to turning the solution over for User Acceptance Testing (UAT) β’ Creates and maintains technical documentation Qualifications: β’ 5+ years of ServiceNow development experience, with two years of experience in SPM [Formerly ITBM] β’ Experience with ServiceNow development tools such as workflow, flow designer, business rules, scripts, and Access Control List (ACL) rules β’ Knowledge of Agile development methodologies β’ Experience working in a global setting β’ ServiceNow certification β’ Excellent communication skills (both written and verbal) β’ Strong analytical and problem-solving skills β’ Ability to quickly learn new concepts and functionality
O
Associate DevOps Engineer
π’ Open Systems Technologies
Salary not disclosed
A financial firm is looking for an Associate DevOps Engineer to join their team in Charlotte, NC.
Compensation: $130-155k Responsibilities:
- Participate in full lifecycle development of SDLC and implement all DevOps procedures to manage and support the CI/CD process including the automation of the build, test, deploy pipelines and configuration management.
- Employ best practices for designing automation processes and utilities that can be easily used by the development teams.
- Design and develop a best practice release management process that employs separation of control and proper approvals.
- Closely partner with the security and infrastructure teams to incorporate corporate standards into the CI/CD and provisioning processes.
- Maintaining source control management system and integrating it with software build and deployment.
- Responsibility for the build environment: resolve build issues, help coordinate complex software test environments and software releases.
- Monitoring of Applications operational processes, escalating and facilitating failure resolution as appropriate.
Qualifications: Required
- 5+ years of professional experience of working with the full software development life cycle and designing/developing best practice CI/CD pipelines, GitHub Actions, Ansible (IaC), Terraform/CloudFormation, K8s, test automation, static code analysis, Artifactory and release management processes.
- Proficient in at least two of the following Windows batch/PowerShell, bash, Python.
- Knowledgeable about networking (TCP, UDP, ICMP, ARP, DNS, TLS, HTTP, SSH, NAT, firewall, load balancing, etc).
- Strong experience with managing and support of Windows/Linux Servers.
- Good understanding of deployment of various platforms such as web/REST API, messaging bus/queue, application services, Microservices and Cloud Serverless components/managed platform.
- Experience working with relational databases/SQL and no-SQL, other database technologies are a plus.
- A curiosity concerning technology and the ability to learn new systems and tools quickly.
- Excellent communication skills and the ability to work in a collaborative environment.
Preferred
- Experience with Cloud solutions i.e Azure (VNet, privateLink, Blob storage, Azure SQL, Web App, Data Factory, Client, AKS, ARO, SQL Server/Cosmos) / AWS (VPC, EC2, S3, Route53, ECS, EKS, RDS, ALB/NLB).
- Experience with code-quality (SonarQube, GitHub Enterprise Advanced Security/CodeQL, Jfrog Artifactory + Xray).
- Experience with containers and orchestration technologies (Docker, K8s, OpenShift).
- Experience with application telemetry, monitoring and alerting solutions (Splunk, LogicMonitor, AWS CloudWatch, Azure Insight or similar).
Compensation: $130-155k Responsibilities:
- Participate in full lifecycle development of SDLC and implement all DevOps procedures to manage and support the CI/CD process including the automation of the build, test, deploy pipelines and configuration management.
- Employ best practices for designing automation processes and utilities that can be easily used by the development teams.
- Design and develop a best practice release management process that employs separation of control and proper approvals.
- Closely partner with the security and infrastructure teams to incorporate corporate standards into the CI/CD and provisioning processes.
- Maintaining source control management system and integrating it with software build and deployment.
- Responsibility for the build environment: resolve build issues, help coordinate complex software test environments and software releases.
- Monitoring of Applications operational processes, escalating and facilitating failure resolution as appropriate.
Qualifications: Required
- 5+ years of professional experience of working with the full software development life cycle and designing/developing best practice CI/CD pipelines, GitHub Actions, Ansible (IaC), Terraform/CloudFormation, K8s, test automation, static code analysis, Artifactory and release management processes.
- Proficient in at least two of the following Windows batch/PowerShell, bash, Python.
- Knowledgeable about networking (TCP, UDP, ICMP, ARP, DNS, TLS, HTTP, SSH, NAT, firewall, load balancing, etc).
- Strong experience with managing and support of Windows/Linux Servers.
- Good understanding of deployment of various platforms such as web/REST API, messaging bus/queue, application services, Microservices and Cloud Serverless components/managed platform.
- Experience working with relational databases/SQL and no-SQL, other database technologies are a plus.
- A curiosity concerning technology and the ability to learn new systems and tools quickly.
- Excellent communication skills and the ability to work in a collaborative environment.
Preferred
- Experience with Cloud solutions i.e Azure (VNet, privateLink, Blob storage, Azure SQL, Web App, Data Factory, Client, AKS, ARO, SQL Server/Cosmos) / AWS (VPC, EC2, S3, Route53, ECS, EKS, RDS, ALB/NLB).
- Experience with code-quality (SonarQube, GitHub Enterprise Advanced Security/CodeQL, Jfrog Artifactory + Xray).
- Experience with containers and orchestration technologies (Docker, K8s, OpenShift).
- Experience with application telemetry, monitoring and alerting solutions (Splunk, LogicMonitor, AWS CloudWatch, Azure Insight or similar).
O
Program Manager - Houston, TX
π’ Open Systems Technologies
Salary not disclosed
Program Manager Location: Houston, TX The role will report to the Portfolio Execution Lead and will be responsible for managing a portfolio of projects aligned to the Strategic Initiatives Project planning and management of multiple large and complex projects simultaneously with strong customer focus Strategic thinking and ability to collaborate with diverse stakeholders and influence cross-functional teams for effective solutions Translate project sponsors expectations into clearly defined scope.
Responsible for end-to-end coordination, ensuring delivery on needs, goals and expectations of the functional stakeholders Provide guidance to the various work streams, and structure and develop project plans with direction from appropriate functional and business area stakeholders Bridge gap between business outcomes needed and technical delivery by having good business sense and willing to learn about the areas supported Identify and report on project health, risks, issues and dependencies.
Effectively manage timely escalation and resolution of roadblocks Lead in a changing and fast-paced environment while being comfortable with ambiguity.
Keep team nimble to adapt quickly to minimize impacts to outcomes What we are looking for Bachelorβs degree in business administration, Information Systems, Computer Science, or another related field 10+ years of relevant professional experience, ideally including experience working in a similar or related function in the IT, Insurance, Finance industries Deep project management experience managing a diverse portfolio (Innovation, Data, Regulatory, Compliance, Digital, etc.) consisting of both systems/technical and business changes Successfully delivered multiple $1m+ projects concurrently in a fast-paced environment Financial acumen with proven experience in managing and participating in budget reviews, including forecasting and presentation to senior leadership Sound knowledge and practice of agile framework and roles Experience in coaching others in project or program management roles Proven problem-solving skills along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes Effective communication skills (written and verbal), including meeting facilitation Strong collaboration and influencing skills Excellent written and verbal communication skills, including strong presentation skills
Responsible for end-to-end coordination, ensuring delivery on needs, goals and expectations of the functional stakeholders Provide guidance to the various work streams, and structure and develop project plans with direction from appropriate functional and business area stakeholders Bridge gap between business outcomes needed and technical delivery by having good business sense and willing to learn about the areas supported Identify and report on project health, risks, issues and dependencies.
Effectively manage timely escalation and resolution of roadblocks Lead in a changing and fast-paced environment while being comfortable with ambiguity.
Keep team nimble to adapt quickly to minimize impacts to outcomes What we are looking for Bachelorβs degree in business administration, Information Systems, Computer Science, or another related field 10+ years of relevant professional experience, ideally including experience working in a similar or related function in the IT, Insurance, Finance industries Deep project management experience managing a diverse portfolio (Innovation, Data, Regulatory, Compliance, Digital, etc.) consisting of both systems/technical and business changes Successfully delivered multiple $1m+ projects concurrently in a fast-paced environment Financial acumen with proven experience in managing and participating in budget reviews, including forecasting and presentation to senior leadership Sound knowledge and practice of agile framework and roles Experience in coaching others in project or program management roles Proven problem-solving skills along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes Effective communication skills (written and verbal), including meeting facilitation Strong collaboration and influencing skills Excellent written and verbal communication skills, including strong presentation skills
O
Database Analyst (InTapp/Litera)
π’ Open Systems Technologies
Salary not disclosed
A law firm is looking for a Database Analyst (InTapp/Litera) to join their team in Boston, NYC, or D.C.
3 days in Boston, NYC, or D.C.
offiice Compensation: $110-115k Working with the Database Systems team within the Information Technology Department, this Database Systems Analyst role focuses on support of Litera's cloud-based law firm knowledge management platform, Foundation, and Intapp's Cloud applications, currently Time, Terms, and Intapp Integration Service (IIS/Boomi).
This role will provide escalated support for these systems as well as carry out focused project work for both business change and service improvement.
Where there is capacity beyond business-as-usual and project work, the Database Systems Analyst will identify opportunities for improving and automating processes as well as providing additional support to the Database Systems team and its responsibilities.
Responsibilities: Perform administrative functions for Litera Foundation and Intapp Cloud applications (Time, Terms, and IIS/Boomi).
Monitor and maintain data integrations between systems, ensuring a deep understanding of end-to-end processes and data flow.
Provide end-user support for escalated Intapp Cloud and Litera Foundation application issues.
Take ownership of escalated issues and see them through to resolution.
Utilize exceptional troubleshooting, problem-solving, and analytical skills to proactively manage and resolve issues throughout the incident lifecycle.
Effectively escalate incidents to vendor support and collaborate with internal and external stakeholders until resolution and fixes are implemented.
Identify opportunities for process improvement and develop appropriate solutions.
Develop and maintain a deep technical knowledge of Litera Foundation and Intapp product suite.
Stay current with Intapp and Litera email communications regarding new releases, known issues, service interruptions, and scheduled maintenance events, communicating important and helpful information to internal stakeholders as needed.
Optimize administration of Litera Foundation and work with the Marketing team to deploy product enhancements and advanced features.
Optimize administration of Intapp Cloud products (Time and Terms) and work with the Finance and IT User Experience teams to deploy advanced features.
Assist Database Systems team with other tasks as needed.
This role requires 60% in office presence; remote work is permissible 40% of the time.
Qualifications: A Bachelor's degree in Computer Science, Information Technology, or related field is preferred.
3+ years of relevant work experience.
Hands-on experience supporting Intapp product suite, especially Intapp Time.
Additional experience with Intapp Integration Services (IIS/Boomi) and Intapp Cloud (Time and/or Terms, in particular) is a plus.
Experience with Litera Foundation is a plus.
Excellent verbal and written communication skills and interpersonal skills including the ability to effectively communicate technical information to both technical and non-technical personnel, and to communicate and advise others on issues that are complex and/or sensitive in nature.
Understanding of the business of law firms, including risk management issues facing firms.
Ability to work successfully and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
Ability to work collaboratively in a team-oriented environment.
Ability to be flexible and adaptable to support new firm strategies and changing priorities.
Willingness to work outside of normal business hours to apply system updates or resolve issues as needed.
Willingness to share skills and experience with other members of the team and within the IT Department.
Extensive application troubleshooting experience in an enterprise environment.
Strong knowledge of relational databases and TSQL scripting.
Light to moderate hands-on experience developing and/or maintaining workflows, rules, and processes in Intapp Integrate (Integration Builder/IB) for the Intapp suite of applications preferred.
Light to moderate hands-on experience with Python, PowerShell, or other scripting languages and development tools is a plus.
Knowledge of Elite 3E or other Legal Practice Management Systems is a plus.
Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects on a daily basis, and adjust to shifting priorities.
Strong planning, project management and organizational skills.
Strong sense of urgency.
Facility analyzing, working with and presenting data.
Ability to collaborate and gain the respect, trust, and confidence of the Firm's attorneys and professional staff.
Possess a "hands-onβ tactical approach.
Creative and proactive approach to problem solving.
Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
Demonstrated ability to grasp and implement new concepts quickly.
Strong analytical abilities, resourcefulness, and attention to detail.
Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.
Outstanding sense of customer service.
Deep personal commitment to integrity, excellent judgment, and the highest standards of ethics.
Must display the highest level of diplomacy, tact and discretion, with comfort in handling and maintaining confidential information.
Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint.
Ability to quickly get up to speed and master new applications and software is critical.
3 days in Boston, NYC, or D.C.
offiice Compensation: $110-115k Working with the Database Systems team within the Information Technology Department, this Database Systems Analyst role focuses on support of Litera's cloud-based law firm knowledge management platform, Foundation, and Intapp's Cloud applications, currently Time, Terms, and Intapp Integration Service (IIS/Boomi).
This role will provide escalated support for these systems as well as carry out focused project work for both business change and service improvement.
Where there is capacity beyond business-as-usual and project work, the Database Systems Analyst will identify opportunities for improving and automating processes as well as providing additional support to the Database Systems team and its responsibilities.
Responsibilities: Perform administrative functions for Litera Foundation and Intapp Cloud applications (Time, Terms, and IIS/Boomi).
Monitor and maintain data integrations between systems, ensuring a deep understanding of end-to-end processes and data flow.
Provide end-user support for escalated Intapp Cloud and Litera Foundation application issues.
Take ownership of escalated issues and see them through to resolution.
Utilize exceptional troubleshooting, problem-solving, and analytical skills to proactively manage and resolve issues throughout the incident lifecycle.
Effectively escalate incidents to vendor support and collaborate with internal and external stakeholders until resolution and fixes are implemented.
Identify opportunities for process improvement and develop appropriate solutions.
Develop and maintain a deep technical knowledge of Litera Foundation and Intapp product suite.
Stay current with Intapp and Litera email communications regarding new releases, known issues, service interruptions, and scheduled maintenance events, communicating important and helpful information to internal stakeholders as needed.
Optimize administration of Litera Foundation and work with the Marketing team to deploy product enhancements and advanced features.
Optimize administration of Intapp Cloud products (Time and Terms) and work with the Finance and IT User Experience teams to deploy advanced features.
Assist Database Systems team with other tasks as needed.
This role requires 60% in office presence; remote work is permissible 40% of the time.
Qualifications: A Bachelor's degree in Computer Science, Information Technology, or related field is preferred.
3+ years of relevant work experience.
Hands-on experience supporting Intapp product suite, especially Intapp Time.
Additional experience with Intapp Integration Services (IIS/Boomi) and Intapp Cloud (Time and/or Terms, in particular) is a plus.
Experience with Litera Foundation is a plus.
Excellent verbal and written communication skills and interpersonal skills including the ability to effectively communicate technical information to both technical and non-technical personnel, and to communicate and advise others on issues that are complex and/or sensitive in nature.
Understanding of the business of law firms, including risk management issues facing firms.
Ability to work successfully and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
Ability to work collaboratively in a team-oriented environment.
Ability to be flexible and adaptable to support new firm strategies and changing priorities.
Willingness to work outside of normal business hours to apply system updates or resolve issues as needed.
Willingness to share skills and experience with other members of the team and within the IT Department.
Extensive application troubleshooting experience in an enterprise environment.
Strong knowledge of relational databases and TSQL scripting.
Light to moderate hands-on experience developing and/or maintaining workflows, rules, and processes in Intapp Integrate (Integration Builder/IB) for the Intapp suite of applications preferred.
Light to moderate hands-on experience with Python, PowerShell, or other scripting languages and development tools is a plus.
Knowledge of Elite 3E or other Legal Practice Management Systems is a plus.
Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects on a daily basis, and adjust to shifting priorities.
Strong planning, project management and organizational skills.
Strong sense of urgency.
Facility analyzing, working with and presenting data.
Ability to collaborate and gain the respect, trust, and confidence of the Firm's attorneys and professional staff.
Possess a "hands-onβ tactical approach.
Creative and proactive approach to problem solving.
Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
Demonstrated ability to grasp and implement new concepts quickly.
Strong analytical abilities, resourcefulness, and attention to detail.
Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.
Outstanding sense of customer service.
Deep personal commitment to integrity, excellent judgment, and the highest standards of ethics.
Must display the highest level of diplomacy, tact and discretion, with comfort in handling and maintaining confidential information.
Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint.
Ability to quickly get up to speed and master new applications and software is critical.