Jobs in Lonsdale, TN

PACT RN Case Manager Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the PACT RN Case Manager today! The PACT RN Case Manager JOB PURPOSE/SUMMARY Summary of role of team : The Program for Assertive Community Treatment (PACT) is an evidence-based treatment modality designed specifically to serve those with severe and persistent mental illness.

Clients served by PACT are typically diagnosed with a thought disorder, have a history of psychiatric hospitalization, and are unable to engage with more traditional forms of outpatient care.

The goals of PACT are to assist individuals in the reduction of mental health symptoms, to function successfully in the community, to live as independently as possible and to reduce hospitalizations and/or incarcerations.

Goals are tailored to each individual's needs and may be adjusted quickly to respond to changes.

PACT interventions include ongoing assessment, case management, medication management, advocacy, group therapy and goal-oriented individual therapy services.

Crisis support is available 24 hours per day, 7 days per week.

Summary of position : The PACT RN Case Manager serves as a clinical member of a multi-disciplinary team by providing treatment and case management support to clients; Duties include: Referral, linkage, and advocacy services to promote access to resources; Side by side support in the community and during appointments to promote engagement and accurate understanding of information; Ongoing assessment of client functioning to relay information to other members of the clinical team; Crisis intervention and emergency services as needed.

Serves as a specialist for medical concerns and medication issues while administering and delivering medications to clients in both the office and community; Embraces the key values of case management: empowerment, normalization, rehabilitation, and continuity of care TYPICAL WORKING CONDITIONS/ENVIRONMENT PACT is an outpatient program, and the majority of duties are performed in the community and client homes.

Services are limited to those that reside in the Knox County catchment area.

This position does include limited time in the office for team meetings and documentation.

PACT is a fast-paced program best suited for individuals that are flexible and able to multitask while prioritizing the evolving needs and concerns of individuals served in order to promote the highest quality outcomes.

JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises.

Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.

This job description does not constitute a written or implied contract of employment.

1.

Participates as an active member of a multi-disciplinary team.

Begins and ends workday as scheduled and is accessible by phone when working in the field.

Is on time for and participates appropriately in daily treatment team and weekly treatment planning meetings.

Provides detailed written reports when excused from attending treatment meetings.

Responds appropriately to all EMR flags, emails, and voicemails within 2 working days.

Submits to Services Coordinator, or designee, proposed schedule for the following week by the stated deadline.

Schedules shall include standing appointments, other clinically appropriate appointments (medically related, DHS, Social Security, payee, housing, etc.), and unavailable blocks (break, paperwork, travel time, etc.).

Follows protocol for assigned changes in schedule.

2.

Completes documentation in compliance with CARF and SSOC standards.

Documents client contact per program standards.

Documents the administration of injections within 24 hours of service delivery.

Completes all documents including, but not limited to, 6-month treatment plans, 3-month treatment plans, assessments, and crisis plans on or before stated deadlines.

Demonstrates connection between treatment goals and documented services.

3.

Provides primary case management for an assigned group of clients including ongoing assessment, direct clinical treatment, rehabilitation and support services, and medication delivery.

Provides case management for all program participants as needed and directed by supervisory staff.

Delivers medications daily, twice per week, and weekly to identified clients according to established protocol.

Administers injections to clients as directed by the PACT Prescriber and PACT Lead RN.

Educates all clients as needed regarding medications, symptoms, coping strategies, personal growth and development, etc.

Provides side-by-side support as needed to promote client independence.

Acts as a liaison between clients and community agencies, resources, families, and natural supports to facilitate treatment.

4.

Adheres to defined productivity standards regarding client contact.

Clients on assigned caseload shall be met with a minimum of twice per week, unless this is deemed clinically inappropriate by supervisory staff.

Achieves a minimum of 150 contacts per month.

Failed attempts to engage clients for contact shall be documented.

Compensation: Starting salary for this position is approximately $32.76/hr based on relevant experience and education.

Schedule: Schedule is variable and includes a mix of 8am
- 5pm and 11am
- 8pm shifts.

Shifts include a rotation of both weekends and holidays.

Staff provide on call coverage that may include overnight contact with clients.

This position includes some flexibility to allow for coverage during staffing shortages.

Travel : Mostly limited to Knox County with the rare potential for travel to surrounding counties.

This position does require the transportation of clients in a personal vehicle.

Equipment/Technology: This position requires the use of basic technology including a cell phone and computer.

Equipment/Technical Competency : Must possess basic computer skills along with the ability to learn how to successfully navigate the electronic medical record.

QUALIFICATIONS
- PACT RN Case Manager Experience / Knowledge: At least one year of experience working with the SPMI population preferred.

Must have the ability to relate positively with and be emotionally supportive of clients with severe and persistent mental illness.

Education / License : Must have either a Bachelor's or Associate's degree in nursing.

Must have licensure as a registered nurse in the state of Tennessee.

Clinical experience preferred.

Physical/Emotional/Social
- Skills/Abilities: Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in and engage with the community while maintaining access to competent and appropriate support services.

Must have a demonstrated ability to abide by professional/ethical codes of conduct and to establish supportive and respectful relationships with clients.

Must be able to achieve and maintain CPR and HWC certifications.

Must maintain a valid driver's license with an F endorsement, and well as access to a personal vehicle.

Must be able to see and hear normal tones.

Frequent sitting, standing, walking, bending, stooping, and reaching.

Possible exposure to biological hazards.

Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.

The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.

Employment is contingent upon clean drug screen, background check, and driving record.

Additionally, certain programs are subject to TB Screening and/or testing.

Bilingual applicants are encouraged to apply.

Compensation details: 32.76-32.76 Hourly Wage PI3356726500a1-25448-39833449

RN Supervisor Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the RN Supervisor today! The RN Supervisor JOB PURPOSE/SUMMARY Summary of position/ role of team : The Nurse Supervisor will provide administrative and clinical oversight of all assigned nursing staff throughout the Center's crisis and residential programming.

Responsible for the supervision, training, and oversite of all assigned crisis and residential nursing staff across the Center.

Oversees scheduling and program needs in the designated crisis and residential programming.

Other duties include onboarding, and development of newly hired RNs, assisting the Medical Directors with ensuring the delivery and oversight of psychiatric care to patients involved in medication services provided at the Center's crisis and residential programming.

Work closely with a team of nurses, providers and Directors to address other related clinical and administrative needs.

Oversees the quality of nursing services and ensures that quality and appropriate care is being provided.

Provide direct clinical services under HRMC protocols.

An essential job function is a reliable and on site, with regular attendance or whatever the job requires.

TYPICAL WORKING CONDITIONS/ENVIRONMENT The Nurse Supervisor will work throughout the Center in all the designated crisis and residential programs on an as-needed basis, but will not be working in the community.

The Nurse Supervisor is expected to cover any open shift if coverage is unavailable.

JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises.

Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.

This job description does not constitute a written or implied contract of employment.

1.

Supervise and manage members of nursing crisis and residential programs.

Oversees the recruitment and onboarding of nursing staff.

Oversees training expectations for nursing staff.

Provides supervision for assigned Nurse Managers.

Provide regular feedback to Nurse Managers regarding their proficiency and performance.

Oversees nursing coverage, scheduling, and on-call systems.

Provide coverage for any open shifts if unable to obtain coverage.

Rotates on-call schedules and cover all shifts if unable to obtain coverage.

Manage timesheets and leave request for assigned staff members.

2.

Lead by example.

Address disciplinary issues, to include progressive disciplinary action if needed in a timely fashion.

Display superior emotional adjustment and stability with a non- reactive and non-judgmental attitude to crisis.

Display ability to implement change in a reluctant environment as needed.

Demonstrate effective delegation as needed.

Foster relationships with external stakeholders including nursing agencies and local universities.

3.

Works in a multi-disciplinary team approach to meet the clinical needs of patients.

Represents the Center in a professional manner.

Attend and participate in meetings and on committees as designated.

Provide emergency coverage as needed.

Rotate on-call with nursing staff Collaborate with management and other team members around patient care to deliver high quality services.

Assist with monitoring productivity requirements.

4.

Completes all documentation in compliance with CARF and HRMC standards Completes and signs all documentation for each client prior to end of shift.

Respond to all flags, emails, and voicemails from other clinical staff by end of shift.

The RN is to return calls within 15 minutes.

Document administered medications in the EMAR.

Document clinical services provided in the medical record on same day as service provided clearly and concisely.

5.

Completion of required HRMC training to maintain status as credentialed provider.

Maintain an active RN license in the state of Tennessee in accordance with the state guidelines Complete any Center Required Self-Directed Learning or Training Modules in the required time frames.

Complete First Aid, CPR, and HWC trainings within the required time frames.

Schedule: The Nurse Supervisor is expected to fulfill the agreed upon hours when hired.

Unless otherwise approved, the Nurse Supervisor is expected to be present on-site from 8am-5pm and is expected to complete 8 hours of clinical work per week which may include nights, weekends, and holidays pending coverage needs.

Must be flexible with scheduling as the Nurse Supervisor will rotate being on call and is expected to cover open shifts on a PRN basis.

All other scheduling arrangements are approved on a case-by-case basis.

Travel : Must possess a valid Tennessee Driver's License.

This position requires utilizing a personal vehicle to conduct Center business.

Maintaining a dependable vehicle and certified driver status is a condition of employment.

The Nurse Supervisor may have to travel between clinics/programs at times, and may be required to travel for any supervision or scheduled meetings.

There is no overnight travel and clients will not be transported.

Equipment/Technical Competency : Basic computer skills required (EMR, Excel, Word, etc.).

Must be familiar with EMRs and telehealth services as telehealth services may be offered as part of the service delivery.

Equipment/Technology: The Nurse Supervisor will receive a center issued cellphone and laptop.

The Nurse Supervisor will need access to e-mail, Athena Health (EMR), Drs.

First, access to I & U Drives, and VPN (remote) access.

The Nurse Supervisor will also need to be issued a P-card.

QUALIFICATIONS
- RN Supervisor Experience / Knowledge: 5-7 years of psychiatric nursing post-graduation is required.

Prior inpatient psychiatric hospital experience is preferred.

Prior supervisory experience is preferred.

Should possess sound knowledge of state regulations and best practice guidelines, psychiatric medications, mental health diagnoses, treatment modalities and interventions.

Must have the ability to present professionally, work within a team format, exercise sound clinical judgment under pressure, communicate effectively (both orally and written), possess good time management and organizational skills.

Experience with interdisciplinary collaboration and care coordination preferred.

Knowledge of HIPAA, confidentiality and patient centered practice approach required.

Education / License : Must have graduated from an accredited school of nursing and possess a Bachelor's degree in nursing.

Master's degree in nursing administration or leadership is preferred.

Must be actively licensed as a Registered Nurse in the state of Tennessee.

American Nursing Association certification as a Psychiatric Mental Health Nurse preferred.

Physical/Emotional/Social
- Skills/Abilities: Staff must complete and maintain First-Aid and CPR trainings within the required time frames.

The Nurse Supervisor must complete the full Handle With Care Trainings as indicated.

Some exposure to biological hazards and unpleasant odors.

Hearing of normal and soft tones.

Close eye work.

Lifting up to 50 lbs.

Pushing/pulling up to 150 lbs.

Frequent sitting, standing, walking, bending, stooping, and reaching.

This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.

Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.

The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.

Employment is contingent upon clean drug screen, background check, and driving record.

Additionally, certain programs are subject to TB Screening and/or testing.

Bilingual applicants are encouraged to apply.

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