Information Technology For Development Jobs in Hialeah Florida

Embark on a Journey That Makes a Difference.

At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We’re not just in the business of protection—we’re in the business of adventure and peace of mind. Whether it’s a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we’re there to ensure their journey is safe and supported. From assisting with emergency medical claims to guiding customers through trip disruptions or ID theft, your work helps turn travel challenges into stories of resilience.

Set Sail on a Career Path to Success.

Our teams value curiosity and collaboration while priding ourselves on fostering a welcoming and inclusive atmosphere for our employees. Elevate your journey through our internal programs, including:

• Diversity, Equity, and Inclusion (DEI) Committee
• Career pathing and Individual Development Plans
• Internal training and intern opportunities
• Women in Business Mentorship Program
• Employee awards and recognition
• Education and professional development assistance program

Passport to Perks Includes:

• Generous Employer contribution for health, dental, and vision insurance
• Paid Maternity and Paternity Leave
• Scholarship Program for Employee Dependents
• Company match on 401k
• Employee Assistance Program (EAP)
• Company paid short-term and long-term disability insurance
• Company paid life insurance
• Voluntary Pet Insurance
• Voluntary Legal Benefit
• Discounts on travel insurance
• Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO)

Your Role on the Expedition:

Leads the day-to-day operations of the GGA Travel Assistance department, delivering seamless, high-quality assistance to travelers when they need it most. Oversees performance management, quality assurance, and knowledge management for a dynamic team of 30+ professionals operating in a fast-paced, customer-centric environment. Partners closely with Medical, Claims, and cross-functional internal and external stakeholders to ensure safe, timely, and compassionate support throughout the traveler journey. This role reports to the Director of Customer Service.

Chart Your Course:

• Lead day-to-day Travel Assistance operations, ensuring timely, high-quality service and positive customer outcomes
• Partner closely with Medical and global Travel/Medical Assistance teams to optimize processes, handoffs, and customer safety
• Oversee operational execution to meet service levels, quality standards, and case resolution targets
• Manage, assign, and prioritize team workloads; monitor performance across all Travel Assistance services
• Drive achievement of KPIs related to quality, customer satisfaction, productivity, timelines, and team performance
• Coach, develop, and engage staff through regular performance reviews, case/call calibrations, and targeted training
• Monitor individual and team performance metrics daily, weekly, and monthly; report on trends and outcomes
• Own performance measurement, reporting, and continuous improvement initiatives for the department
• Support Travel Assistance claims processing as needed
• Build and maintain strong vendor and partner relationships
• Serve as escalation point for sensitive or complex customer and partner issues, escalating to senior leadership when required
• Conduct regular quality assurance reviews on active and closed cases
• Prepare and present monthly operational, quality, and case management reports to senior leadership and clients
• Identify training needs and partner with Ops Development to support onboarding and ongoing skill development
• Conduct annual performance reviews for Supervisors and Assistance Coordinators
• Advise the Director, CSD on staffing, hiring, development, performance, and adherence to company values
• Foster a high-performance, customer-focused culture with a proactive, can-do mindset
• Maintain up-to-date knowledge of policies, procedures, and best practices
• Perform additional duties as assigned

Your Ticket to Success:

Required Qualifications:

• High School Diploma or Equivalent (GED) required.
• Prior knowledge and experience in healthcare, travel insurance and multi-lingual Assistance/Call Center environments.
• Professional and experienced Medical Network Management skills with deep local and cultural knowledge
• Minimum 5 years of prior experience
• Prior experience in ISO or other Quality Assurance Management programs is highly desired
• Excellent verbal and written communication skills and ability to manage and prioritize multiple tasks.
• Excellent interpersonal skills necessary to interact positively with partners, providers and professional staff. Must represent the organization in a professional and knowledgeable manner
• Has strong customer service focus, decision making, planning and organizing skills

Preferred Qualifications:

• Multilingual with excellent English language skills preferred
• Bachelor’s Degree in Management and Organizational Development or equivalent work experience

Position Coordinates:

This is a hybrid role based out of our Pembroke Pines, FL office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week.

Time for Take-off:

While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need.

One team. Every destination.

Generali Global Assistance is proudly part of the Europ Assistance Group and our products utilize a number of corporate and product brands. The brands for our North American team include the following:

• CSA: US travel insurance brand for retail, tour operator, cruise and lodging partners. Learn more here.
• Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here.
• GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here.
• Iris, Powered by Generali: identity and digital protection solution. Learn more here.

Explore new horizons – apply today!

Don’t meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company’s Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Royal Caribbean International brand has an exciting career opportunity for a full time Interior Design Senior Manager, on the Product Development Team in the Private Destinations group reporting to the Senior Director, Design and Architecture.

This position will work onsite in Miami, Florida

Position Summary:

As a member of the Product Development team in Private Destinations, you would be responsible for overseeing and managing projects from conception to completion, ensuring that they are delivered on time, within budget, and to the highest quality standards. This role involves leading project teams, coordinating with architects and consultants, and providing strategic direction to achieve project goals.

You would coordinate all project efforts in order to ensure effective execution, prepares strategic plans, and serve as a primary liaison between third party consultants and ownership. This entails estimating scope of work and overseeing less experienced team members. You would also handle the most complex projects of the largest magnitude. This includes being responsible for the coordination of all project efforts, administrative and technical, ensuring the most efficient and cost-effective execution of assigned projects. You would also prepare strategic plans for project success; serving as the primary liaison contact with Senior Director of Architecture and Design to complete projects on schedule, within budget, and with maximum ownership satisfaction. Other duties include actively managing ownership budgets, schedules, and programs; managing project communications and documentation; office administrative tasks; and project team assignments. You would estimate fees, determine the scope of work, and prepare proposals and contracts on the most complex projects. You may act in a team leader capacity in the absence of the Senior Director of Architecture and Design. You should thrive in working in a dynamic team environment and working alongside the Product

Development team to ensure the brand vision and goals are effectively manifested in design.

Essential Duties and Responsibilities:

• Independently coordinates the work of Interior Design consultants and balances multidiscipline team throughout the entire project's development.
• Be an active participant in all product, design and production meetings to gain a thorough understanding of project vision.
• Participates in reviews with various governing agencies for code compliance.
• Conducts concept design, schematic design, design development, and contract document work sessions in conjunction with the Senior Director of Architecture and Design, Directors of Architecture and Design, Project Architect, Lead Designers, and other disciplines.
• Coordinates workload through entire project development to complete documents on schedule.
• Tracks financial aspects of projects, and coordinates and adjusts work effort with team to ensure that work is completed within parameters of agreed-to schedule.
• Possesses excellent multi-disciplinary technical knowledge.
• Supports Product Development team by providing all necessary assets and studies for executive project alignment.
• Serves as the main liaison for design related updates to the core project teams made up of members from the product development, project management, construction and operations teams.
• Communicates effectively with consultants and internal project team to identify needs, evaluate alternative solutions, and deliver value added services.
• Facilitates consultant meetings as needed to drive the project goals and timelines forward.
• Effectively communicates relevant project information to internal leadership, including facilitating ideation sessions, technical reviews, and overall feasibility and options.
• Resolves and/or escalates issues in a timely fashion.
• Motivates project teams to effectively collaborate and is able to course correct to achieve project goals.
• Oversees all third-party consultant teams under contract with Royal Caribbean Group (contracts, ASAs, schedules, deliverables, etc.).

Qualifications, Knowledge and Skills:

Bachelor’s degree in Architecture.

• Minimum of 8 years of related design experience hospitality, Retail / Dining / Entertainment (RDE), theme park projects, as well as a minimum of 3 years of project management experience.
• Proven ability to manage projects from concept through completion, with a strong command of space planning, material selection, FF&E specifications, and client relationships.
• Experience on campus style developments (multiple buildings).
• Familiarity with coastal developments with covered outdoor (unconditioned) areas
• Must be able to lead a team on projects.
• Proficiency with Microsoft Office (Word, Excel, Power Point).
• Proficiency in AutoCAD, Revit, Sketch up, Adobe Creative Suite, and Lumion software.
• Strong planning and mentoring skills.
• Exceptional organizational skills.
• Ability to travel.

Design and Technical Excellence:

• Ability to oversee the design of large developments in hospitality, and commercial applications.
• Ability to participate in or lead the management of deliverables at all project phases.
• Ability to quickly learn and support Royal Caribbean International policies on project delivery, quality control, and safety.
• Strong skills to provide quick mark-ups, alternative solutions for areas that need immediate responses.
• Possess excellent multi-disciplinary technical knowledge.
• Possess strengths in space planning and interior architecture
• Possess strengths in furniture and millwork design
• Knowledge of Materials: understanding textures, finishes, and sustainability for informed selections that match the design intent.
• Knowledge of building codes and accessibility standards

Communications:

• Demonstrate success in collaborating with architects, contractors, and stakeholders to deliver fast-paced project timelines that align with brand identity and budget.
• Good leadership skills to lead and inform the Project Team of changes and updates.
• Ability to resolve and/or escalate issues in a timely fashion.
• Possess an understanding of how to communicate difficult/sensitive information and challenges.

Leadership:

• Ability to identify opportunities for improvement and make constructive suggestions for change.
• Ability to remain engaged and knowledgeable regarding emerging industry practices.
• Possess a desire and ability to lead and contribute on multiple levels within the design process

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Position Summary

Responsible for supporting the process of ensuring compliance with local, state, and federal safety and environmental regulatory operational requirements, environmental permit conditions, and project specific safety requirements for the Port Miami Tunnel. This role provides direct support to the Health, Safety, Environment and Quality (HSEQ) Manager with project-level monitoring, reporting and compliance related to the Quality Management Plan (QMP), Safety and Environmental programs, regulatory reporting, and training.

Primary Duties and Responsibilities

The HSEQ Professional will work in conjunction and support the HSEQ Manager in:

• Developing and implementing innovative HSEQ programs and strategies and in maintaining compliance to OSHA and environmental standards along with federal, state, and local regulations.

• Implementing the Port Miami Tunnel HSEQ initiatives, performing process and regulatory gap analysis, and in developing key performance indicators and metrics.

• The development and implementation of general safety policies, programs, procedures, delivering trainings and updating training matrices to maintain compliance.

• Conducting random HSEQ observations and process quality audits during regular operations and selected tunnel closures to ensure compliance with Local, State and Federal Safety and Environmental regulations and company, project, and site requirements.

• Assisting in the execution of site COVID-19 protocols.

• Performing and/or coordinating regulated, scheduled and unscheduled Environment, Health and Safety inspections including, but not limited to: hazardous waste areas, satellite waste areas, safety showers and eyewashes, fire extinguishers, fire suppression system, fall protection equipment, confined spaces, powered industrial trucks, etc.

• Setting requirements for the management of the site’s hazardous, non-hazardous and universal waste in accordance with federal and state regulations.

• Actively participating as a member of the site Safety Committee, the Hurricane Emergency Response (HER) Team and the Florida Life Safety Committee (FLSC).

• Improving the new employee orientation programs and contractor safety inductions in collaboration with the closure supervisor.

• Collaborating with Operations and Maintenance teams to effectively implement assignments, as well as to monitor Contractor’s Safety and Health Programs, Job Hazard Analysis, and Project specific Safety and Quality Plans.

• Supporting the implementation of corporate programs at the project site.

• Implementing and coaching others in conducting Job Safety Analysis (JSA), safety meetings, safety stand-downs and lessons learned reviews.

• Supporting the facilitation of crucial conversations with operations and HSEQ leaders when deficiencies are not appropriately corrected. Ensure jobsite observations are documented in the company-specified safety management system.

• Assisting in the investigation and analysis of good catches, close calls/near misses, and incidents.

• Collaborating with the Port Miami Tunnel team to determine root causes, contributing factors, and developing and communicating lessons learned through incident reports and safety meetings.

• Providing subject matter expert support under the direction of the HSEQ Manager to Operations and Maintenance.

• Providing emergency care evaluation and first aid, when required, ensure injured worker is medically evaluated and treated (if needed), facilitating the coordination of post incident drug and alcohol testing, and assisting the HSEQ Manager in overseeing return to work and restricted duty programs.

• Collaborating with planning/procurement in the specification of appropriate PPE and first aid supplies.

• Monitoring site performance to ensuring compliance and sustainability of the site’s Quality Management Systems.

• Assisting in interpreting laboratory sampling results and preparing regulatory reports.

• Coordinating and implementing QC standards, policies, process standards, initiatives, performing scheduled internal/external audits, quality reviews and approvals to ensure the application of QHSE standards and ensuring the documents are accurate and consistent.

• Implementing sustainable corrective actions/preventive actions (CAPAs) and in verification of effectiveness and sustainability.

• Ensuring the continuous improvement to quality and safety processes, policies and systems and participates in the development and implementation of short- and long-term site continuous improvement HSESQ strategic plans.

• Performing other tasks and duties, as required and assigned by the HSEQ Manager and other Project Management.

Knowledge, Skills & Abilities

Knowledge

• Maintain a working knowledge of all relevant federal, state/provincial, local, company, and client HSEQ standards.

• Must be knowledgeable of general industry OSHA 29 CFR 1910, 40 CFR and 49 CFR requirements with subject matter expertise in the following: Fall protection, Control of Hazardous Energy, Power Industrial Trucks, Electrical Safety, Machine guard, Confined Spaces, Personal Protective Equipment, Fire Prevention, Spill response, Respiratory Protection, Air quality instrumentation.

• Must be knowledgeable on environmental requirements for: Environmental permitting, Industrial waste, storm water, air pollution controls, above ground tanks, hazardous waste management, HAZWOPER.

• Must be familiar with CDC guidelines for COVID-19 prevention.

Communication

• Excellent written and verbal communication skills, time management, and organizational skills. Familiarity with Microsoft Word, Excel, and PowerPoint.

• Must have good presentation skills with the ability to communicate appropriately and effectively, both verbally and in writing, to different types of audiences at all organizational levels, such as field employees, managers, executives, and clients.

• Must be able to collaborate effectively and build strong working relationships with the client and at all levels of the organization

Skills and Abilities

• Ability to recognize hazards inherent in routine and non-routine tasks and make all necessary adjustments to avoid loss, injury, or accident, stopping the work when necessary to mitigate risk and ensure HSEQ compliance.

• Ability to take ownership of work responsibilities, maintain highest levels of confidentiality, be flexible, adaptable, and work independently with minimal supervision while meeting assigned deadlines.

• Ability to read, write and comprehend documents such as safety rules, operating and maintenance instructions, and procedural manuals to comply with contractual requirements.

• Must be able to collaborate, troubleshoot, and problem solve with site personnel and contractors.

• Must be able to bridge gaps that may develop between corporate HSEQ expectations and the project.

• High level of attention to detail and ability to manage and organize multiple priorities while maintaining a positive, customer service focus. The customers range from the boots on the ground workers to operational and client leaders.

Education and Experience

• Bachelor’s Degree in occupational safety and Health, Engineering, or related field (Required).

• A minimum of 5 years’ work experience and technical expertise in a Health, Safety, Environmental Compliance and at least three (3) years’ experience with Quality Control Management Systems/ Quality Assurance.

• Hazwoper certification (required).

• Experience in conducting audits and in the management of the internal audit processes.

• Must obtain the following within three to six (3-6) months of hire: OSHA 10-hour, Temporary Traffic Control (TTC) certification, National Incident Management System (NIMS) training.

• Certified Safety Professional (CSP), OSHA 10-hour instructor (Desired).

• Work efficiently with Microsoft Applications.

• Valid Driver’s License with good driving record.

Work Conditions/ Physical Demands

Work Environment:

• Exposure to live traffic when responding to occupational safety incidents.

• Frequent exposure to: vehicle exhaust fumes, airborne particles, high noise level, outdoor conditions such as extreme heat, cold, wet, humid weather, insects, reptiles and rodents.

Physical Demands:

• Requires the ability to walk extensively, climb stairs, and ladders or scaffolds/platforms throughout diverse work environments as required by business demands.

• Must be able to stand, sit, walk on a wide range of surfaces, use hands, fingers, handle, physically feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl, and clearly speak and hear.

• Must be able to respond to emergencies, including after hours, evenings, weekends, and holidays.

• Required to wear Personal Protective Equipment (PPE) appropriate to the job.

• Must be able to lift 50lbs or less.

Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.

Senior Clinical Research Coordinator Opportunity in Miami, FL (33155)

Position Summary

The Clinical Research Coordinator plays an integral role in supporting the day-to-day operations of clinical trials at the investigator site. This position is responsible for planning, coordinating, and executing clinical studies in compliance with study protocols, contracted scope of work, ICH/GCP guidelines, sponsor and CRO requirements, and applicable local regulations.

Duties/Responsibilities

• Coordinate study startup activities, including site selection visits, source documentation setup, recruitment planning, and site preparation.
• Lead weekly site meetings and collaborate with site leadership to address facility and operational needs.
• Manage investigator signature processes and support subject recruitment, enrollment, and contingency planning.
• Monitor and track screening, enrollment, and study milestones, identifying barriers and implementing solutions.
• Partner with recruitment teams to improve enrollment for difficult-to-fill studies.
• Ensure timely and accurate data entry in EDC and clinical trial management systems, addressing discrepancies as needed.
• Participate in study initiation, monitoring, and close-out visits, including reviewing monitor reports and following up on action items.
• Conduct quality checks on subject visits and collaborate with compliance teams to address issues.
• Work with source documentation staff to ensure readiness for patient visits.
• Provide training, mentorship, and troubleshooting support to site staff; assist with onboarding new employees and evaluating training progress.
• Act as a liaison between site operations, financial teams, and leadership to improve workflows and communication.
• Develop and maintain strong investigator and sponsor relationships while providing progress updates.
• Participate in staff evaluations, candidate interviews, and employee development activities.
• Deliver presentations at training events and contribute to external collaborations for specialized study protocols.
• Support SOP development, special projects, business development initiatives, and team-building activities.
• Perform other duties as assigned.

Required Skills/Abilities

• Strong knowledge of medical terminology, ICH/GCP, and regulatory requirements.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office, including Excel.
• Bilingual in English and Spanish, with strong written and verbal skills.
• Ability to work independently and collaboratively within a team.
• Strong problem-solving skills with the ability to maintain confidentiality and build effective working relationships.

Education/Experience

• Bachelor's Degree Required
• Minimum 4+ years of clinical research coordinator experience, preferably with industry-sponsored trials.

Additional Details

• Location: Miami, FL (33155)
• Position: Senior Clinical Research Coordinator
• Employment: ~6 month (1,040 Hours) contracted probationary period into direct hire / permanent position
• Hours: Monday-Friday; 8:30AM-5PM; Onsite 5 Days a Week
• Pay Range: $66,000-$89,000 Annual Salary (Dependent on background and years of experience)
• Requirements: 4+ Years of Clinical Research Coordinating Experience; Bachelor's Degree Required

Cohera was born from the merger of 360 Destination Group and CSI DMC and brings together decades of destination management experience under one name. As a company that values innovation, creativity, and excellence, we pride ourselves on utilizing a unique and customized approach to deliver unforgettable events that leave our clients speechless.

We now find ourselves seeking a hospitality-oriented individual with a passion for design and events to be the next Senior Director of Events for our South Florida Office! As a member of our rockstar team, you’ll bring to life a variety of corporate events ranging from carnival-themed seminars to Latin nightclub receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you!

This is what WE offer YOU...

• A competitive salary based on experience.
• Incentive eligibility based on program size and profitability.
• Health insurance coverage including medical, vision, and dental.
• Discretionary PTO for vacation and personal time, paid holidays, and paid sick leave accrued based on hours worked.
• 401(k) with employer match.
• Company-paid short term and long term disability insurance coverage.
• Company-paid $50,000 basic life insurance.
• Voluntary life insurance.
• Paid DMCP and/or CMP certification.
• Paid industry memberships.

As a Senior Director of Strategic Accounts, you will...

• Provide day-to-day leadership to the Event Management team, aligning departmental efforts with company revenue and operational and profit goals.
• Collaborate with DOS and DDD to provide structure, motivation, and mentorship to the team to drive performance and operational objectives.
• Work with General Manager and local destination SDOS/DOS to review and report on all sales and partner related metrics, own and manage budgets for associated goals, and predict, manage and maintain teams and meetings keeping in mind short and long-range planning opportunities.
• Partner with the Senior Director/Director of Sales and Director of Design & Development in destination to ensure cohesive communication and resource sharing across departments.
• Partner with the Program Financial Manager to ensure final client billing is completed within seven business days, P&Ls are closed accurately and on time, and program profitability is achieved.
• Oversees Event Management department, providing daily leadership, mentoring, and development to their team while aligning operations with company strategy, fostering a high-performance culture, and collaborating with peers to achieve financial and operational goals.
• Lead performance reviews and guide personnel decisions for the operations team in partnership with General Manager, EVP EventManagement, and Human Resources.
• Address team performance or behavioral concerns promptly through immediate verbal feedback and the development of corrective action plans.
• Lead the Event Management portion of the weekly destination call/meeting and weekly destination Event Management team meetings, delivering updates, training, and financial performance expectations.
• Lead debrief sessions on completed programs, capturing lessons learned and vendor feedback.
• Attend or call into other destination meetings as needed.
• For regional responsibilities, travel to additional teams at least once per quarter for site inspections, program execution, or training.
• Assist with training and developing all members of the Event Management team.
• Work with other destination Director of Events & Strategic Training to deliver hands-on training to both new hires and existing team members within the operations department.
• Support Event Managers in identifying creative upselling opportunities and resolving client concerns.
• Meet regularly with the General Manager to review program opportunities, individual performance, and departmental goals.
• Attend approved trainings where applicable.
• Plan and execute one annual training day for destination Event Staff and/or one holiday event.
• Adhere to and enforce all company operational processes, ensuring compliance with the latest standards and requirements.
• Collaborate with local and regional leadership to align with company strategy, support growth initiatives, and drive operational efficiency.
• Serve as the primary point of contact for clients throughout the planning process and maintain an open line of communication with client during program dates and when client is in destination.
• Conduct assigned program operational site inspections, planning visits and walkthroughs.
• Be onsite during program duration; be flexible and maintain an open line of communication with client during program dates and when client is in destination.
• Ensure programs meet profitability targets by tracking costs, managing the P&L, and maintaining or growing profit margin from initial contract.
• Overseeing billing in collaboration with the Program Financial Manager.
• Collaborate with Sales, Strategic Accounts (if applicable), Design, Design Studio, and Vendors in successful and cohesive program delivery.
• Assist with multi-destination support as needed, including travel to other offices or destinations for program execution or team support.
• Participate in site inspections and program walkthroughs to ensure operational readiness and client satisfaction.

You'll stand out from the crowd if you...

• Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
• Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
• Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
• Generate new and innovative ways to improve our company's products and services.
• Recognize essential elements of a challenge and develop creative solutions.
• Are detail-oriented with vendor contracts, invoices, and agreement clauses.
• Respond quickly to changing circumstances and anticipate new developments where possible.
• Act in a forthright way.
• Give and accept feedback constructively.
• Recognize and consider the client’s expectations and needs and have a “do what it takes” mentality.

We are seeking someone with...

• Twelve or more years of progressive event management experience in a DMC, agency, or hospitality environment.
• Eight or more years of event management experience preferably in the DMC industry.
• Three or more years of direct people management experience in hospitality.
• Proven track record managing multi-million-dollar, multi-day events and client portfolios.
• Deep understanding of the DMC industry, large-scale event operations, and client lifecycle.
• Expert-level knowledge of budgeting, forecasting, and profitability analysis.
• Exceptional leadership, coaching, and team development skills.
• Advanced understanding of contract negotiation and vendor management.
• Exceptional communication and interpersonal skills.
• Strategic thinker with the ability to translate vision into actionable plans.
• Strong executive-level communication and presentation abilities.
• High proficiency in multitasking, decision-making, and navigating ambiguity.
• Skilled in relationship-building with clients, vendors, and internal stakeholders.
• Solutions-oriented with the ability to work independently and as part of a team.
• Ability to travel to other Cohera office locations by vehicle or airplane.
• Advanced proficiency in Microsoft Office Suite; adaptable to CRM and other software (e.g., Salesforce, Dayforce).
• Computer, phone, copiers, smart phones, tablets and other standard office equipment.

Job Conditions:

The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:

• Frequently required to perform administrative and professional work using writing tools and electronic media.
• Required to be ambulatory to move around freely between buildings and between levels within buildings.
• Occasionally lift and/or move up to 30 pounds.
• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.

Disclaimer:

This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Acknowledgements:

Cohera is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran. Candidates who receive an offer of employment will be legally employed by 360 DG New York LLC dba 360 Destination Group until the organization transitions to Cohera LLC on April 1, 2026. Until that date, all employment-related documents including offer letters, agreements, and payroll records will reference 360 DG OCLA LLC dba 360 Destination Group. Upon transition, employment will transfer to Cohera LLC with no interruption to service, tenure, or benefits.

Position Title: Strategy and Planning Senior Manager

Department: General Secretariat

Reports to: General Secretariat with dotted line to Chief Finance and Administration Officer

Position based in: Concacaf Headquarters, Miami

COMPANY INFORMATION:

We are the Confederation of North, Central America, and Caribbean Association Football, one of six continental confederations of FIFA (Fédération Internationale de Football Association). Concacaf serves as the governing body of football in this part of the world. It is composed of 41 national associations united by the passion for football, from Canada in the north to Guyana, Suriname, and French Guiana in the south.

Concacaf is committed to develop, promote and manage football throughout the region.

POSITION PURPOSE:

The Strategy and Planning Senior Manager , under the supervision of the General Secretary leads the development, implementation, and monitoring of Concacaf strategic plans, ensuring alignment between long-term vision, operational execution, funding requirements, and stakeholder expectations.

The role identifies key internal and external strategic opportunities and risks, leads key strategic projects involving multiple stakeholders, and consolidates data, research and insights to support informed decision-making, . Working collaboratively across departments, the role translates strategic priorities into key actionable plans with clear measurable outcomes.

ESSENTIAL FUNCTIONS:

• Assist in the development of the Concacaf long-term strategy, multi-year plans, and annual operational plans.
• Translate strategic objectives into clear priorities, initiatives, KPIs, and performance measures.
• Coordinate strategic planning cycles across departments to ensure alignment and accountability.
• Monitor delivery of strategic initiatives and provide regular progress reporting to senior leadership.
• Develop and maintain performance frameworks, dashboards, and reporting tools to track organizational effectiveness.
• Analyze internal and external data to identify trends, risks, opportunities, and performance gaps.
• Support evidence-based decision-making through strategic analysis, scenario planning, and business cases.
• Define and maintain strategic governance processes, including calendars, review cadences, and escalation mechanisms.
• Facilitate cross-functional prioritization to balance strategic impact, capacity, and financial constraints.
• Ensure alignment between strategic priorities, operating plans, and budget allocations in close coordination with Finance.

Governance & Board Support

• Prepare high-quality strategy papers, reports, and presentations for the General Secretary's office.
• Ensures strategic alignment with the confederation’s policies and regulatory obligations.
• Support and contribute to planning sessions and strategy reviews.
• Support with stakeholder & sector engagement.
• Work cross-functionally across the organization to ensure join-up planning.
• Engage with external stakeholders to align strategic priorities.
• Support funding submissions and accountability reporting linked to strategic outcomes. Support the identification, escalation, and reporting of strategic risks and issues to senior leadership and governing bodies.
• Ensure consistency of strategic messaging and performance narratives across Board materials, reports, and leadership communications.

Continuous Improvement & Change

• Identify and drive opportunities to improve planning processes, organizational effectiveness, and strategic capability.
• Support change initiatives and organizational transformation programs, ensuring alignment with strategic priorities.
• Embed a culture of strategic thinking, accountability, and continuous improvement across the organization.
• Support the development and adoption of best practices, tools, and methodologies to enhance planning, performance management, and execution discipline.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities

• Bachelor’s degree in business administration, finance, or related field. MBA is preferred.
• 7+ years of experience in Strategy and Planning positions in the sports industry, preferably within the football industry.
• Proven experience in business model innovations.
• Experience in policy and strategy implementation for short and long-term results.
• Knowledge of business planning and financial performance measures.
• Strong understanding of sports governance, funding models, and public or not-for-profit accountability.
• P&L management and strong analytical, problem-solving, and critical thinking skills.
• Strong knowledge of corporate finance and basic accounting.
• Experience supporting senior leadership and governing bodies (e.g., Board, Council, Committees) through strategy development, performance reporting, and decision support.
• Outstanding quantitative, financial, research, modeling, and presentation skills (inclusive of strong proficiency in excel and presentation platforms).
• Proven experience translating strategy into actionable plans, KPIs, and delivery roadmaps, and supporting organizational change and adoption.
• Ability to influence others outside of own job area regarding policies, practices, and procedures.
• The right candidate will be able to explain, and where needed, defend her/his analysis both verbally and in writing.
• Strong negotiation skills.
• Excellent interpersonal communication and presentation skills with a proven track record working with internal and external stakeholders.
• Ability to handle multiple projects simultaneously while working both as part of a team and independently.
• Experience working in an international, multi-stakeholder environment, preferably within federated or member-based organizations.
• Excellent oral and written communication skills. An ideal candidate is bilingual (English or Spanish/French).
• Experience working and multitasking in a dynamic, fast-paced environment.
• Candidate must have the flexibility to travel nationally and internationally for the performance of his/her duties. Approximate travel requirement: 10 to 15%

Due to the cyclical nature of the sports and entertainment industry, the employee may be required to work varying schedules, including game nights, to reflect the business needs of the company.

This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisor.

Concacaf provides comprehensive benefits offerings to all full-time employees. Our benefits are competitive according to the market.

Concacaf is an equal opportunity employer, and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, or any other classification protected by law.

If you are interested in applying for this position, please send an updated CV to

All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

Greensea IQ is a world leader in advanced robotic solutions for the ocean. We are a dual-use technology company that has pioneered the use of autonomous systems in critical defense applications and is now transitioning that mature technology to the commercial maritime markets.

Greensea has a defense product portfolio focused in Mine Countermeasures, Explosive Ordnance Disposal, and Special Operations. Since 2017, we have pioneered the use of autonomous robots and artificial intelligence to create scale and safety in ocean warfare while protecting the warfighter.

Greensea’s emerging EverClean product transitions defense technology to the commercial sector to create high impact and achieve significant growth within a large market. EverClean uses autonomous underwater robots to keep the hulls of ships clean, allowing ships to perform optimally. This Robot-As-A-Service business provides significant fuel savings, carbon emissions reductions, and increased vessel performance through a simple subscription program.

Job Description

The EverClean Field Technician is responsible for tendering and piloting Greensea IQ’s Hull Service Robot (HSR) in a safe and efficient manner. The candidate should be competent in the maintenance and repair of all electronic, electrical, mechanical, and sub-systems associated with the vehicle. This includes component repair, replacement, and troubleshooting. The majority of operations will take place at major ports and harbors around the country and will require a significant amount of traveling. This includes driving a control van that is specially outfitted for the vehicles. The EverClean Field Technician will report directly to the EverClean Field Supervisor.

Responsibilities

• Piloting and tendering remote vehicles.
• Participate in familiarization and debriefing sessions prior to mobilization/demobilization.
• Carry out Preventive Maintenance on vehicles per Greensea IQ’s planned maintenance plan.
• Evaluate system maintenance schedules and advise the Supervisor of any technical matters, needs, and upgrades.
• Establish and maintain parts and supplies associated with all electrical and electronic devices.
• Maintains parts and supplies inventory associated with all systems.
• Assist in the post-processing of all data collected during operation to build out field reports.
• Ensure that internal/external Health, Safety, Environment, and Quality requirements are adhered to at all times.
• Assist the engineering department with testing and data collection at our test facility in Cape Canaveral, FL.
• All other responsibilities as reasonably assigned.

Requirements

• Possess High School Diploma or GED.
• Qualified and Experienced in ROV Operations as a Technician (1+ Years).
• Qualified in Electrical and Mechanical or relevant discipline.
• Proven track record in ROV operations.
• Working knowledge of the Maritime Industry.
• Strong computer skills including experience in Linux and Windows.
• Will require assisting in driving the operations van for 6+ hours to different job locations
• Willing to travel for 5+ days at a time.
• The ability to work weekends, and ther occasional overnights and holidays.
• Must have a valid driver's license and submit a driving record for the past three years.
• Must be able to obtain a valid Passport and Transportation Worker Identification Credential (TWIC Card).
• Must be able to obtain security clearance.
• Excellent organizational skills, capable of prioritizing jobs depending on job requirements.
• The ability to work successfully as a team member. Must be easygoing, hardworking, have great communication skills, willing and able to work with clients, and field crews.
• Ability to work in all weather conditions; rain, sleet, storm, snow, heat, etc.

To apply, please send your resume, salary requirements, and cover letter to as PDF documents. The candidate must be eligible to work in the United States. The ideal candidate is located near Miami, FL. This role will require significant travel, both in and out of state. Wage: $25-28/hr.

Greensea IQ ( ) is an equal opportunity employer. We offer a casual and fun work environment and provide our employees training and continuing education opportunities. Greensea offers competitive salaries and a complete benefits package including full health insurance, 401(k), and paid vacation, holiday, and sick leave.

Retail Regional Manager (Florida, DC & Texas) – CONFIDENTIAL

Employment Type: Full-Time Location: Florida or Washington, DC (frequent travel across Florida, DC & Texas) Compensation: $165,000.00 annual base salary

Position Overview

The Retail Regional Manager is responsible for leading store operations across Florida, DC, and Texas to maximize sales, profitability, and customer satisfaction. This role focuses on developing high-performing Store Managers, elevating the client experience, and driving growth through exceptional service and operational excellence. The ideal candidate brings a strong background in luxury or premium retail, multi-unit leadership, and is comfortable traveling extensively across the region.

Key Responsibilities

• Lead regional initiatives including new store openings, remodels, closures, systems rollouts, and organizational changes.
• Monitor retail market trends, customer behaviors, and competitive activity; propose and implement business improvements as needed.
• Ensure consistent execution of brand standards, luxury service rituals, and visual merchandising guidelines across all locations.
• Oversee daily retail operations and execute plans to maximize sales and profitability across the region.
• Achieve regional targets related to net sales, budget, costs, stock management, and staffing.
• Identify underperforming locations and implement focused action plans to improve sales, service, and operational efficiency.
• Own all aspects of store performance including sales, business planning, product presentation, visual merchandising, inventory control, client service, POS operations, in-store marketing, and team motivation.
• Develop store and individual capabilities in retail operations, including POS systems and reporting.
• Set clear, measurable KPIs and objectives for store teams and ensure regular performance review against targets.
• Review and approve store schedules to align staffing with business needs.
• Ensure timely and accurate completion of weekly reporting; for concessions, monitor reconciliation reports to track performance.
• Drive clienteling and CRM as a core focus in each store, increasing opt-in, conversion, and customer retention.
• Ensure all training is documented, scheduled, and followed up; promote a “train the trainer” culture across the region.
• Conduct annual performance reviews for Store Managers and support development plans.
• Interview, hire, onboard, and train new employees in partnership with HR and key stakeholders.
• Ensure compliance with company policies, labor laws, safety standards, and loss prevention procedures across all locations.
• Partner with HR to address employee relations issues, performance management, coaching, corrective action, and retention strategies.
• Oversee adherence to e-learning and training programs.
• Gather competitor intelligence and share insights as requested.
• Plan and execute an effective travel schedule in collaboration with leadership.
• Perform additional duties and special projects as assigned.

Minimum Qualifications

• BA degree in Business or related field, or equivalent combination of education and experience.
• 5+ years of luxury or premium retail experience managing multiple stores, departments, or units, including P&L, inventory, operations, and customer service.
• 5+ years of management experience leading teams of 6+ employees, with proven success in coaching, development, and communication.
• 3+ years in a customer service–oriented environment.
• Experience in a multi-unit environment with strong understanding of retail or hospitality operations and financial reporting.
• Experience working with department store concessions and/or multi-channel retail formats preferred.
• Demonstrated success managing store openings, remodels, and/or expansions in a luxury or premium retail setting.
• Ability to work full-time with flexibility for early mornings, evenings, weekends, and holidays, regularly exceeding 40 hours per week.
• Experience in coaching, employee engagement, leadership development, and soft-skills training.
• Ability to lead through change and ambiguity, influencing senior store leaders and cross-functional partners.
• Proficiency with retail reporting tools, KPI dashboards, and CRM/clienteling platforms.

Skills & Competencies

• Strong passion for luxury clients, product, and elevated service.
• Collaborative mindset and ability to work effectively across teams and functions.
• Client-first mentality with a focus on long-term customer relationships.
• Proven sales ability with a strong track record of achieving KPIs and sales targets.
• Strong business acumen and data interpretation skills.
• High integrity with the ability to lead by example.
• Extensive knowledge of retail operations and processes.
• Ability to resolve escalated issues and collaborate effectively when needed.
• Executive presence with excellent verbal and written communication skills across all levels of the organization.
• Flexibility to travel frequently and adapt to changing business priorities across multiple markets.

Physical & Working Conditions

• Sedentary work with occasional lifting up to 10 pounds; frequent sitting with occasional standing and walking.
• Travel required approximately 70% of the time across Florida, DC, and Texas.

ALEXIS is seeking a motivated and experienced Store Director to lead our team and deliver an outstanding retail experience. The ideal candidate is a natural leader with a passion for customer service, team development, and operational excellence. In this role, you’ll oversee daily store operations, drive sales performance, and ensure a positive and productive environment for both customers and staff.

The Role

The Store Director leads all aspects of store operations, driving sales performance while delivering an exceptional, elevated customer experience. This role is ideal for a dynamic leader with a passion for luxury retail, team development, and operational excellence. You will cultivate a high-performing, inspired team culture, oversee daily operations, and ensure the ALEXIS brand is impeccably represented in every customer interaction. As the standard-bearer for service, styling, and execution, you will create a welcoming and aspirational environment for both clients and team members, consistently delivering a best-in-class luxury retail experience.

What You’ll Do

• Lead and manage all daily store operations to ensure seamless execution and exceptional customer service.
• Recruit, train, coach, and develop a high-performing store team, fostering a culture of accountability, motivation, and growth.
• Set clear performance expectations, manage scheduling, and conduct ongoing performance management and feedback.
• Deliver elevated client experiences by modeling exceptional service standards and resolving customer concerns with professionalism and care.
• Drive sales performance through goal setting, strategic planning, and hands-on leadership on the sales floor.
• Analyze sales trends, KPIs, and customer insights to identify opportunities and implement strategies to maximize revenue and profitability.
• Oversee inventory management, stock levels, and replenishment to ensure optimal product availability and visual presentation.
• Maintain impeccable store standards, including cleanliness, organization, merchandising, and visual execution.
• Manage store budgets, control expenses, and review financial reporting to support business objectives.
• Execute marketing initiatives, events, and promotional strategies to drive store traffic and brand awareness.
• Ensure full compliance with company policies, procedures, and health and safety regulations.
• Serve as a brand ambassador, representing ALEXIS with professionalism, confidence, and polish at all times.

Whole You are:

• Proven leadership experience in luxury or premium retail management.
• A confident and inspiring leader with strong team-building and coaching skills.
• Highly customer-centric, with a passion for delivering elevated, personalized service.
• An effective communicator with strong interpersonal and relationship-building abilities.
• Business-minded, with a solid understanding of sales performance, inventory management, and financial reporting.
• Organized, detail-oriented, and able to prioritize in a fast-paced environment.
• Solutions-driven, adaptable, and comfortable managing multiple priorities.
• Passionate about fashion, styling, and luxury brand storytelling.

Nice to Have

Experience managing high-volume or flagship retail locations.

Strong clienteling skills and experience building long-term customer relationships.

Background in visual merchandising and luxury brand presentation.

Experience with retail analytics tools and POS systems.

Why This Role Matters

The Store Director plays a critical role in shaping the customer journey and bringing the ALEXIS brand to life at the store level. This leader sets the tone for excellence, inspires the team, and ensures every detail reflects our commitment to effortless sophistication, modern femininity, and elevated service.

About Us

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Position Purpose

An exciting opportunity exists for an Associate Store Manager, to join our Bal Harbour team. The Associate store Manager will work with the Store Manager to lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.

Role Responsibilities

• To consistently provide strong leadership, lead by example and present as a role model for all team members.
• Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
• To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
• Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
• Drive the recruitment process in line with Zimmermann’s Diversity and inclusion vision.
• To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
• To identify the succession plan required to develop strong career paths for all team members in collaboration with Store Manager.
• Providing consistent feedback for the team’s development and training and following company guidelines when team member performance does not meet expectations.
• To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
• Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
• To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
• Effectively managing store rostering including timesheet management and roster creation.

About you

• Proven experience in a similar leadership role in luxury retail.
• Excellent organisation skills and high attention to detail.
• Passion for the brand and Fashion retail industry
• Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
• Desire for a long-term and fulfilling career journey.

Why join our team?

Bespoke career development plans and access to strong mentors and industry leaders.

Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.

Competitive package, seasonal uniforming and team member discount

Be part of a responsible fashion house with a focus in leading in sustainability

Compensation

Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.

Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.

At Zimmermann, we are committed to recognizing and rewarding excellence. Our Associate Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You’ll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.

Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.