Cohera Jobs in Usa

Cohera was born from the merger of 360 Destination Group and CSI DMC and brings together decades of destination management experience under one name. As a company that values innovation, creativity, and excellence, we pride ourselves on utilizing a unique and customized approach to deliver unforgettable events that leave our clients speechless.

We now find ourselves seeking a sales-driven, organized, and hospitality-oriented Account Executive for our Northern California office that has knowledge of the Napa and Sonoma markets! As a member of our team, you’ll bring to life a variety of corporate events ranging from carnival-themed seminars to Latin nightclub receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you!

This is what WE offer YOU...

• A competitive salary based on experience.
• Incentive eligibility based on program size and profitability.
• Health insurance coverage including medical, vision, and dental.
• Discretionary PTO for vacation and personal time, paid holidays, and paid sick leave accrued based on hours worked.
• 401(k) with employer match.
• Company-paid short term and long term disability insurance coverage.
• Company-paid $50,000 basic life insurance.
• Voluntary life insurance.
• Paid DMCP and/or CMP certification.
• Paid industry memberships.

As an ACCOUNT EXECUTIVE, you will be...

• Serve as the primary relationship lead for assigned clients and hotel partners.
• Actively prospect and develop new opportunities within designated market territories as currently structured.
• Oversee the development of pricing strategies; ensure alignment with margin targets and financial goals.
• Provide exceptional customer service through the creative development and fulfillment of program content.
• Represent Cohera at national industry events, local industry events, tradeshows and conferences, as required by Supervisor and General Manager.
• Promote destination and company capabilities via sales trips and formal presentations to incentive and corporate clients and hotels, as required by your supervisor and General Manager.
• Develop and nurture consistent relationships with key hotels/hoteliers including but not limited to hotel sales drops, site visits, and hotel outings in collaboration with Business Development (when applicable).
• Organize Familiarization (fam) tours for clients and prospective clients, and directly oversee all local sales-related special projects, including, but not limited to: local client events, hotelier appreciation events, sponsorship and promotional commitments, and planning/execution of sales events with various hotel partners both locally and nationally.
• Establish and maintain positive working relationships with hoteliers, vendors, CVB, industry consortiums, local clients, and third parties.
• Actively participate in regularly scheduled sales strategy meetings with General Manager or Senior/Director of Sales and Business Development (if applicable). Use of extensive expertise of current and upcoming industry trends and maintaining knowledge of assigned markets and hotel partners via compiling and analyzing data to find trends.
• Develop sales strategies and meet or exceed minimum margin expectations and quotas through program development in accordance with personal sales goals.
• Work as a team with Design and Development Managers, Account Coordinators, Business Development and Strategic Team (if applicable) through production of proposals and maintain oversight over the program details, client relationship, pricing and deadlines throughout the sales process ensuring that deadlines are met both internally and with the clients.
• Conduct site inspections with client working with the Design and Development Manager, Account Coordinator, Strategic Team (if applicable), and Business Development (if applicable) in setting up appointments and creating a timeline. Review the site book to ensure accuracy.
• Understand the site inspection policy and communicate billing procedures to Design and Development and Event Management.
• Maintain Salesforce database with current and future client contact information and needs.
• Record all client communication in Salesforce.
• Proactively reach out to ensure client satisfaction/retention while continuously searching and closing new business.
• Participate in turn-over meeting with Event Manager and Design, Development Manager, Strategic Team (if applicable). Providing key insight into the client, company and program.
• Provide continuous service to customers from program inception through completion, attending pre-convention meetings and maintaining visible presence throughout program operations.
• Support the vision, mission and guiding principles of Cohera.
• Observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.
• Attend and participate in training opportunities and seminars relevant to this position.
• Adhere to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.

You will stand out from the crowd if you...

• Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
• Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
• Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
• Generate new and innovative ways to improve our company's products and services.
• Recognize essential elements of a challenge and develop creative solutions.
• Are detail-oriented with vendor contracts, invoices, and agreement clauses.
• Respond quickly to changing circumstances and anticipate new developments where possible.
• Give and accept feedback constructively.
• Recognize and consider the client’s expectations and needs and have a “do what it takes” mentality.

We are seeking someone with...

• Six or more years total work experience with a minimum of three years of hospitality (DMC or hotel) experience.
• Two years of sales related experience preferred.
• Advanced skills in CRM systems, Microsoft Word, Excel, and PowerPoint.
• Knowledge of the local destination offerings such as restaurants, clubs, festivals, tours, and venues.
• Excellent verbal and written communications skills.
• Experience using computers, phones, copiers, smart phones, tablets, and other standard office equipment.
• The ability to work as part of a team and independently on projects that require initiative.

Job Conditions:

The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:

• Frequently required to perform administrative and professional work using writing tools and electronic media.
• Required to be ambulatory to move around freely between buildings and between levels within buildings.
• Occasionally lift and/or move up to 30 pounds.
• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.

Job Scope & Disclaimer:

This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Acknowledgements:

Cohera is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran. Candidates who receive an offer of employment will be legally employed by 360 DG OCLA LLC dba 360 Destination Group until the organization transitions to Cohera LLC on April 1, 2026. Until that date, all employment-related documents including offer letters, agreements, and payroll records will reference 360 DG OCLA LLC dba 360 Destination Group. Upon transition, employment will transfer to Cohera LLC with no interruption to service, tenure, or benefits.

Cohera was born from the merger of 360 Destination Group and CSI DMC and brings together decades of destination management experience under one name. As a company that values innovation, creativity, and excellence, we pride ourselves on utilizing a unique and customized approach to deliver unforgettable events that leave our clients speechless.

We now find ourselves seeking a hospitality-oriented individual with a passion for design and events to be the next Senior Director of Events for our South Florida Office! As a member of our rockstar team, you’ll bring to life a variety of corporate events ranging from carnival-themed seminars to Latin nightclub receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you!

This is what WE offer YOU...

• A competitive salary based on experience.
• Incentive eligibility based on program size and profitability.
• Health insurance coverage including medical, vision, and dental.
• Discretionary PTO for vacation and personal time, paid holidays, and paid sick leave accrued based on hours worked.
• 401(k) with employer match.
• Company-paid short term and long term disability insurance coverage.
• Company-paid $50,000 basic life insurance.
• Voluntary life insurance.
• Paid DMCP and/or CMP certification.
• Paid industry memberships.

As a Senior Director of Strategic Accounts, you will...

• Provide day-to-day leadership to the Event Management team, aligning departmental efforts with company revenue and operational and profit goals.
• Collaborate with DOS and DDD to provide structure, motivation, and mentorship to the team to drive performance and operational objectives.
• Work with General Manager and local destination SDOS/DOS to review and report on all sales and partner related metrics, own and manage budgets for associated goals, and predict, manage and maintain teams and meetings keeping in mind short and long-range planning opportunities.
• Partner with the Senior Director/Director of Sales and Director of Design & Development in destination to ensure cohesive communication and resource sharing across departments.
• Partner with the Program Financial Manager to ensure final client billing is completed within seven business days, P&Ls are closed accurately and on time, and program profitability is achieved.
• Oversees Event Management department, providing daily leadership, mentoring, and development to their team while aligning operations with company strategy, fostering a high-performance culture, and collaborating with peers to achieve financial and operational goals.
• Lead performance reviews and guide personnel decisions for the operations team in partnership with General Manager, EVP EventManagement, and Human Resources.
• Address team performance or behavioral concerns promptly through immediate verbal feedback and the development of corrective action plans.
• Lead the Event Management portion of the weekly destination call/meeting and weekly destination Event Management team meetings, delivering updates, training, and financial performance expectations.
• Lead debrief sessions on completed programs, capturing lessons learned and vendor feedback.
• Attend or call into other destination meetings as needed.
• For regional responsibilities, travel to additional teams at least once per quarter for site inspections, program execution, or training.
• Assist with training and developing all members of the Event Management team.
• Work with other destination Director of Events & Strategic Training to deliver hands-on training to both new hires and existing team members within the operations department.
• Support Event Managers in identifying creative upselling opportunities and resolving client concerns.
• Meet regularly with the General Manager to review program opportunities, individual performance, and departmental goals.
• Attend approved trainings where applicable.
• Plan and execute one annual training day for destination Event Staff and/or one holiday event.
• Adhere to and enforce all company operational processes, ensuring compliance with the latest standards and requirements.
• Collaborate with local and regional leadership to align with company strategy, support growth initiatives, and drive operational efficiency.
• Serve as the primary point of contact for clients throughout the planning process and maintain an open line of communication with client during program dates and when client is in destination.
• Conduct assigned program operational site inspections, planning visits and walkthroughs.
• Be onsite during program duration; be flexible and maintain an open line of communication with client during program dates and when client is in destination.
• Ensure programs meet profitability targets by tracking costs, managing the P&L, and maintaining or growing profit margin from initial contract.
• Overseeing billing in collaboration with the Program Financial Manager.
• Collaborate with Sales, Strategic Accounts (if applicable), Design, Design Studio, and Vendors in successful and cohesive program delivery.
• Assist with multi-destination support as needed, including travel to other offices or destinations for program execution or team support.
• Participate in site inspections and program walkthroughs to ensure operational readiness and client satisfaction.

You'll stand out from the crowd if you...

• Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
• Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
• Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
• Generate new and innovative ways to improve our company's products and services.
• Recognize essential elements of a challenge and develop creative solutions.
• Are detail-oriented with vendor contracts, invoices, and agreement clauses.
• Respond quickly to changing circumstances and anticipate new developments where possible.
• Act in a forthright way.
• Give and accept feedback constructively.
• Recognize and consider the client’s expectations and needs and have a “do what it takes” mentality.

We are seeking someone with...

• Twelve or more years of progressive event management experience in a DMC, agency, or hospitality environment.
• Eight or more years of event management experience preferably in the DMC industry.
• Three or more years of direct people management experience in hospitality.
• Proven track record managing multi-million-dollar, multi-day events and client portfolios.
• Deep understanding of the DMC industry, large-scale event operations, and client lifecycle.
• Expert-level knowledge of budgeting, forecasting, and profitability analysis.
• Exceptional leadership, coaching, and team development skills.
• Advanced understanding of contract negotiation and vendor management.
• Exceptional communication and interpersonal skills.
• Strategic thinker with the ability to translate vision into actionable plans.
• Strong executive-level communication and presentation abilities.
• High proficiency in multitasking, decision-making, and navigating ambiguity.
• Skilled in relationship-building with clients, vendors, and internal stakeholders.
• Solutions-oriented with the ability to work independently and as part of a team.
• Ability to travel to other Cohera office locations by vehicle or airplane.
• Advanced proficiency in Microsoft Office Suite; adaptable to CRM and other software (e.g., Salesforce, Dayforce).
• Computer, phone, copiers, smart phones, tablets and other standard office equipment.

Job Conditions:

The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:

• Frequently required to perform administrative and professional work using writing tools and electronic media.
• Required to be ambulatory to move around freely between buildings and between levels within buildings.
• Occasionally lift and/or move up to 30 pounds.
• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.

Disclaimer:

This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Acknowledgements:

Cohera is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran. Candidates who receive an offer of employment will be legally employed by 360 DG New York LLC dba 360 Destination Group until the organization transitions to Cohera LLC on April 1, 2026. Until that date, all employment-related documents including offer letters, agreements, and payroll records will reference 360 DG OCLA LLC dba 360 Destination Group. Upon transition, employment will transfer to Cohera LLC with no interruption to service, tenure, or benefits.

Cohera was born from the merger of 360 Destination Group and CSI DMC and brings together decades of destination management experience under one name. As a company that values innovation, creativity, and excellence, we pride ourselves on utilizing a unique and customized approach to deliver unforgettable events that leave our clients speechless.

We now find ourselves seeking a hospitality-oriented individual with a passion for producing corporate events to be the next Event Manager for our Palm Springs office! As a member of our rockstar team, you’ll bring to life a variety of corporate events ranging from carnival-themed seminars to Latin nightclub receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you!

This is what WE offer YOU...

• A competitive salary based on experience.
• Incentive eligibility based on program size and profitability.
• Health insurance coverage including medical, vision, and dental.
• Discretionary PTO for vacation and personal time, paid holidays, and paid sick leave accrued based on hours worked.
• 401(k) with employer match.
• Company-paid short term and long term disability insurance coverage.
• Company-paid $50,000 basic life insurance.
• Voluntary life insurance.
• Paid DMCP and/or CMP certification.
• Paid industry memberships.

As an EVENT MANAGER, you will...

• Lead all phases of event management, including contracting, planning, budgeting, logistics, and on-site execution for assigned programs including high-touch clients and large-scale programs.
• Serve as the primary point of contact for clients throughout the planning process and maintain an open line of communication with client during program dates and when client is in destination.
• Ensure program details meet client expectations while adhering to budgets, timelines, and company standards.
• Conduct assigned program operational site inspections, planning visits and walkthroughs.
• Be onsite during program duration; be flexible and maintain an open line of communication with client during program dates and when client is in destination.
• Manage the production of all program materials including diagrams, manifests, run-of-show documents, schedules, permitting and vendor confirmations.
• Ensure programs meet profitability targets by tracking costs, managing the P&L, and maintaining or growing profit margin from initial contract.
• Overseeing billing in collaboration with the Program Financial Manager.
• Build and maintain strong client relationships through clear communication, professionalism, and thoughtful problem-solving.
• Support the client experience from contracting through post-event follow-up, ensuring satisfaction and repeat business.
• Identify and sell to client, potential upsell opportunities, increasing profit margin and providing added value as destination expert throughout program planning and execution.
• Send thank you email and complete post-program checklist including but not limited to post event surveys, post-con, etc.
• Collaborate with Sales, Strategic Accounts (if applicable), Design & Development, Design Studio, and Vendors in successful and cohesive program delivery.
• Communicate to local leadership and team of event and operational success and advise on best practices.
• Communicate with strategic team leads, if applicable, key program planning milestones, and preparations for optimum program success.
• Support departmental goals through cross-functional communication and alignment.
• Participate in weekly event management and/or team meetings and other internal planning sessions.
• Work with Staffing Coordinator to manage field staff assignments.
• Be willing to assist across destinations and/or travel to help operate and support.
• Support training efforts by sharing best practices and process knowledge.
• Foster a respectful and supportive team environment that reflects the company’s values.
• Self-educate or partake in training opportunities, representing company at industry/hospitality functions at least three times per year.
• Participate and assist with FAMs and hotel partner team outings.
• Oversee part time Event Staff on projects and programs as needed.
• Manage vendor partners, negotiate contracts, and ensure quality of services provided while maintaining company established profitability.
• Maintain up-to-date knowledge of local venues, transportation options, entertainment, restaurants, and other key program resources.
• Develop and maintain communications in a cooperative and professional manner with all levels of staff, vendors, industry partners and clients
• Conduct post-event debriefs and provide feedback on vendor performance.

You'll stand out from the crowd if you...

• Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
• Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
• Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
• Generate new and innovative ways to improve our company's products and services.
• Recognize essential elements of a challenge and develop creative solutions.
• Are detail-oriented with vendor contracts, invoices, and agreement clauses.
• Respond quickly to changing circumstances and anticipate new developments where possible.
• Act in a forthright way.
• Give and accept feedback constructively.
• Recognize and consider the client’s expectations and needs and have a “do what it takes” mentality.

We are seeking someone with...

• Six or more years of progressive event management experience in a DMC, agency, or hospitality environment.
• Three years of event management experience in the DMC industry.
• Proven track record managing multi-day events and client portfolios.
• Deep understanding of the DMC industry, large-scale event operations, and client lifecycle.
• Expert-level knowledge of budgeting, forecasting, and profitability analysis.
• Exceptional leadership, coaching, and team development skills.
• Advanced understanding of contract negotiation and vendor management.
• Exceptional communication and interpersonal skills.
• Strategic thinker with the ability to translate vision into actionable plans.
• Strong executive-level communication and presentation abilities.
• High proficiency in multitasking, decision-making, and navigating ambiguity.
• Skilled in relationship-building with clients, vendors, and internal stakeholders.
• Solutions-oriented with the ability to work independently and as part of a team.
• Ability to travel to other Cohera office locations by vehicle or airplane.

Job Conditions:

The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:

• Frequently required to perform administrative and professional work using writing tools and electronic media.
• Required to be ambulatory to move around freely between buildings and between levels within buildings.
• Occasionally lift and/or move up to 30 pounds.
• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.

Disclaimer:

This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Acknowledgements:

Cohera is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran. Candidates who receive an offer of employment will be legally employed by 360 DG OCLA LLC dba 360 Destination Group until the organization transitions to Cohera LLC on April 1, 2026. Until that date, all employment-related documents including offer letters, agreements, and payroll records will reference 360 DG OCLA LLC dba 360 Destination Group. Upon transition, employment will transfer to Cohera LLC with no interruption to service, tenure, or benefits.