Gpt Chat Jobs in Usa
473 positions found
In this role, you will assist customers through live chat by answering questions, resolving issues, and providing accurate information about our products or services.
Responsibilities: Respond to customer inquiries via live chat in a timely and professional manner Provide accurate information about products, services, and company policies Troubleshoot and resolve customer concerns or escalate when necessary Maintain clear and professional communication with customers Document customer interactions and feedback Ensure high customer satisfaction and positive user experience Requirements: Excellent written communication skills Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and manage time effectively Customer service experience is a plus but not required
Remote working/work at home options are available for this role.
You will provide prompt, professional support while ensuring a positive customer experience.
Key Responsibilities Respond to customer inquiries via live chat Resolve issues quickly and accurately Provide product/service information Maintain clear and professional communication Record and update customer interactions Requirements Strong written communication skills Customer service experience preferred Basic computer skills and typing ability Ability to multitask and work independently
Remote working/work at home options are available for this role.
- Interventional Physician Job near Chattanooga, TN
A single-specialty practice is recruiting BC/BE Interventional Cardiologist for an employed opportunity near Chattanooga.
Traditional Inpatient/Outpatient
- will provide consults, inpatient, outpatient, and procedures.
Experienced providers are preferred, but new grads will be considered.
60% hospital and 40% clinic.
Enjoy a Full employee benefits! If you are interested in hearing more about this opportunity, please call or text HDA MD Staff at .
You can also reach us through email at .
Please reference Job ID # j-13867.
Business Overview
KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Summary
TheLead Product Designer for our Activation product group will lead and scale design strategy across multiple interrelated product lines within our larger suite of industry-leading digital solutions. This role is ideal for a strong design individual contributor who leads by example and is highly collaborative, thriving at the intersection of strategy, innovation, and execution. We're looking for someone who is curious, passionate and ready to grow in bringing a systems-thinking mindset to complex product ecosystems.
As a product design lead, you will execute and advocate for improved quality of design standards across the team, and mentor a team of diverse designers. Our team is highly people-centered - we are looking for someone who fits in with our culture of strong empathy, desire to understand challenges deeply, eats feedback for breakfast and always innovating on how we can better collaborate and align with each other. You will champion user-centered design practices and ensure a cohesive, state-of-the-art experience across products. You look forward to daily close collaboration with other designers, product, engineering, product solutions, marketing, agency and executive stakeholders to align design with business goals and user needs.
You will report into the Director of Product Design, supporting and leading a team designers across UX/UI and creative direction needs. You will be involved in every step of the design process - envisioning, creating, maintaining, and evolving products throughout the product life cycle. You take initiative in growing your researching, wireframing, prototyping, designing, andteam dynamicspractice - leading by example. We are looking for a leadthat is excited about the opportunity to mentor a small team of designers by leading design reviews and deepen our relationships with product owners.
Responsibilities
Design Execution and Leadership
- Actively design for multiple subproducts in the Activation product group, identifying common themes and identifying best-practice assets, templates and components for the product group
- Provide hands-on feedback and creative direction to team members on key projects, particularly those with high strategic importance
- Champion human-centered, accessible, inclusive and ethical design practices
- Work with the Director of Product Design on developing forward-looking, holistic design vision across multiple product lines
- Translate company and product roadmaps into actionable design priorities, ensuring scalability, consistency, and excellence
- Advocate for design as a strategic advantage across the Activation product group
Cross-Functional Collaboration
- Partner with Product, Engineering, and Data teams to ship features that are intuitive, elegant, and impactful
- Act as the design voice in business and scrum meetings, providing insight into customer needs, usability, and experience metrics
- Work closely with marketing and brand teams to ensure seamless end-to-end user journeys
Innovation & User Insights
- Stay ahead of industry trends, tools, and technologies to keep the organization on the cutting edge of design excellence
- Promote research-driven design, balancing qualitative insights and quantitative data to inform decisions
- Bonus: Actively understands and/or uses AI and agentic workflows, bringing insights into both ways of working and product priorities
Required Skills & Experience
- 5+ years in product design (UX/UI)
- Expert in Figma
- Deep understanding of user-centered design principles, design systems, and dual agile development processes
- Strong understanding of atomic design practices and extendingdesign system patterns for new scenarios
- Facilitates appropriate research/UX/UI activities needed across the design process
- Very organized, strong attention to detail, and high personal standards of design standards and hygiene
- Eager to learn new skillsets and try new ways of thinking
- A proactive problem solver
- Experience mentoring, teaching or instructing junior and peer designers
- Passion for coaching, learning from and inspiring small teams of designers in quality of work and design standards
- Experience balancing design needs across multiple, interrelated product lines.
- Strong portfolio showcasing modern, scalable product experiences for web
- Excellent communication, presentation, and stakeholder management skills
- Experience working in fast-paced, cross-functional, product-led organizations
- A growth mindset and bias toward action
Desired Skills & Experience
- Experience with B2B SaaS or complex enterprise platforms, especially for media planning / advertising technology products
- Background in design operations, systems thinking, or service design
- Fluency in modern design, prototyping and animation tools (Figma, Adobe)
- Familiarity with analytics and research platforms (analytics, survey, A/B testing tools)
- Experiments with AI platforms and resources (Chat GPT, Runway, Midjourney, Perplexity, Adobe Firefly, etc.)
- Complementary design skillsets such as motion graphics, animation, illustration, 3D/4D/XR, machine learning, data visualization
- A passion for crafting exceptional product experiences
- A strong design point of view-paired with openness to feedback and iteration
- Empathy for both users and your cross-functional partners
- Experience or interest in adtech, marcomm or ad agencies
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with our company, please .
Salary Range$140,000β$150,000 USDWeβre hiring a B2B SaaS Account Executive to sell AI-powered solutions to growing and enterprise businesses. This role is designed for someone who is genuinely AI-obsessedβthe kind of seller who actively follows new models, experiments with AI tools, and wants to be at the front line of how AI is changing the way companies operate.
As an AI Account Executive at Commercient, youβll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. Youβll work directly with customers to understand real business problems and translate cutting-edge AIβLLMs, intelligent automation, and ERPβCRM integrationsβinto practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.
If youβre the kind of person who keeps up with AI breakthroughs, tests new tools for fun, and wants your sales career tightly aligned with the future of AI, Commercient is where youβll thrive.
Location: Atlanta, GA (Hybrid) β open to fully remote candidates based in the United States
What Youβll Do
As our AI Sales Representative, youβll be on the front lines driving our growth:
- Prospect, pitch, and close deals for our AI technology solution such as our chatbot.
- Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
- Represent Commercient at meetings, demos, and events across the US
- Gather insights from the market to help shape our product and sales strategy
- Hit and exceed sales targets while growing your career in a fast-moving company
- Travel to several conferences per year in the US
Who You Are
- Sales hunter with a passion for building relationships and closing deals
- Energetic, ambitious, and motivated by results
- AI enthusiast who likes to learn about AI and stays current with the trends
- Comfortable meeting clients and thriving in a dynamic, less-structured environment
- Bachelorβs degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
- 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
- Familiarity with Salesforce, HubSpot, or ERP ecosystems
- Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
- Consultative, high-EQ selling style with technical curiosity
- Comfortable engaging at C-level and VP-level
- Self-starter with strong pipeline discipline and storytelling ability
- Excited about shaping a next-generation AI sales motion
- Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
- Comfortable working independently in a remote team environment
- Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.
Not for you if: you dislike rejection or ambitious goals.
Why Join Us?
- Be a key player in our expansion β your impact is direct and visible
- Work closely with founders and an international team
- Learn and grow in a tech-driven, fast-moving environment
- We have an engaging, collaborative culture focused on succeeding together
Compensation & Perks
- Competitive base starting at $55k (based on experience) + commission β uncapped, performance-driven commissions per annual On Target Earnings (OTE)
- Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
- Comprehensive Benefits Package
- 401k program with generous company match
- PTO
- Hybrid role based in Atlanta, GA with fully remote option for US-based candidates
About Commercient
Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processesβsales, billing, invoicing, and paymentsβacross top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. Weβre an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.
Why Work With Us
- Work remotely with a diverse, supportive, and fun global team
- Be part of an innovative company that embraces cutting-edge technology
- Enjoy learning and development opportunities to grow your career
- Flexible work-life balance and an environment where ideas thrive
Ready to join an innovative team building the worldβs leading ERPβCRM integration platform? Apply today and grow your career with Commercient.
Remote working/work at home options are available for this role.
Milan Laser is the largest laser hair removal company in the nation and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 38 states and continued expansion, we're growing fast and looking for service-minded professionals who want to grow with us.
This role is the launching point for your Milan career. You'll join a supportive team, learn the business from the inside out, and build the foundation needed to advance into: a steady and engaging call center role; a team that invests in your training and development; higher-earning sales positions and future opportunities across Milan's corporate and field teams.
This part-time opportunity offers the same exposure, training, and development as our full-time roles, with added scheduling flexibility to fit your life.
About the Role
You will support clients across the country through inbound calls, emails, and chat. You will help with appointments, answer questions about their hair free journey, resolve account needs, and guide new callers who are exploring a consultation. Every interaction should create a great client experience that feels clear, helpful, and personal.
This is high volume, fast paced work. You will balance accuracy, efficiency, and strong service while delivering consistent client experiences that reflect Milan's standards.
Compensation
Base Pay: $17 per hour
Additional earnings through hourly differentials and commission
Top Performers earn $20-$22/hour total
Schedule
16-22 hours per week
Shifts are 4-5 hours each
Morning, evening, and weekend options
Business Hours
Monday-Thursday: 7:30am-8pm
Friday-Saturday: 7am-8pm
Sunday: 8am-6:30pm
Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available.
What You'll Do
Respond to inbound calls, emails, texts, and chat from current clients
Support appointment scheduling and assist with account questions
Deliver empathetic, confident, solutions-focused service
Assist inbound phone leads and book consultations when appropriate
Follow standard processes and scripting to ensure consistency
Document all client interactions accurately and completely
Meet productivity and customer service expectations
Participate in coaching, performance discussions, and development activities
Support new initiatives and team improvements
Job Requirements
Minimum Requirements
High school diploma or equivalent
One year of customer service experience in a fast-paced environment
Ability to manage multiple communication channels at once (calls, email, chat)
Strong written and verbal communication skills
Must type at least 60 words per minute
Proven reliability, professionalism, and strong attendance
Ability to maintain confidentiality and handle sensitive client information
Comfortable working in a structured, metric-driven call center environment
Preferred Experience
Call center experience
Experience supporting customers via phone, chat, or email
Experience with appointment scheduling or multi-channel service environments
Behavioral Strengths
Customer Obsessed: Creates positive, supportive client experiences
Drive for Results: Works with personal ownership and meets expectations
Coachable: Open to feedback and eager to grow
Calm Under Pressure: Performs well in high-volume environments
Collaborative: Communicates clearly and works well within a team
Availability Requirements
16 to 22 hours per week
Ability to work morning, evening, or weekend shifts
Why You'll Love Working Here
You will be part of a fun, successful, and hardworking team that takes pride in creating great client experiences every day. The environment is supportive, energetic, and focused on helping you grow your skills and your career.
We also offer strong benefits and real advancement opportunities. Many team members move into roles such as: Client Coordinator with strong earning potential; Quality and Training; Corporate business operations; Field sales supporting more than 400 clinics.
Part-time employees receive competitive pay, bonus potential, and a positive, supportive, people-first environment. Full-time opportunities with full benefits are posted regularly and part-time team members are encouraged to apply.
Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available. Equal Opportunity Employer.
#INDCC1
About Keyzar Jewelry
Keyzar Jewelry is a fast-growing fine jewelry brand known for custom engagement rings, wedding bands, and lab-grown diamond collections. We blend expert craftsmanship with modern e-commerce to help people celebrate lifeβs most meaningful moments. Our customers deserve exceptional guidance as they choose their forever pieces β and you will be a key part of creating that experience.
βΈ»
Role Overview
We are seeking a passionate, customer-focused Fine Jewelry Sales Specialist to drive both showroom and online sales. You will assist customers through in-person appointments in our NYC showroom, conduct virtual sales consultations, and respond to real-time chat and messaging inquiries from prospective buyers browsing our website.
This role is perfect for someone who loves jewelry, thrives in a consultative sales environment, and enjoys helping people through emotional, life-changing purchases.
βΈ»
Responsibilities
Showroom Sales
β’ Provide warm, personalized guidance during scheduled showroom appointments
β’ Present products professionally and showcase craftsmanship and sparkle
β’ Educate customers on diamonds, gemstones, materials, and customization options
β’ Support clients through decision-making and checkout processes
Virtual Consultations & Chat Sales
β’ Conduct video sales meetings with clients globally
β’ Respond to live chat / messaging inquiries in a timely and professional manner
β’ Convert digital leads into high-value customers with strong follow-up and rapport
Customer Experience & Relationship Building
β’ Build trust through transparency, product expertise, and empathy
β’ Maintain accurate notes in CRM and follow up on leads diligently
β’ Identify opportunities to upsell or personalize the customer journey
Operational Support
β’ Care for product samples and maintain a beautiful showroom environment
β’ Assist with inventory checks, organization, and product logistics as needed
β’ Provide feedback from customers to product and marketing teams
βΈ»
Minimum Requirements
β’ Based in NYC with ability to work on-site during showroom hours
β’ 1β3+ years of sales experience β jewelry, luxury, or consultative sales strongly preferred
β’ Strong communication and customer service skills
β’ Comfort conducting video calls and using digital sales tools
β’ Professional, polished appearance and demeanor
β’ Ability to learn diamond/metal knowledge quickly and accurately
β’ Strong organizational skills and lead follow-through mindset
βΈ»
Preferred Qualifications
β’ Previous fine jewelry or engagement ring sales experience
β’ Understanding of diamonds, certification, settings, customization, etc.
β’ Familiarity with CRM systems, Shopify, or live-chat platforms
β’ Multilingual is a plus
βΈ»
What We Offer
β’ Competitive base salary + commission structure
β’ Opportunities for performance-based growth
β’ Access to expert product training and continuous learning
β’ A supportive, team-focused environment
β’ The chance to help people celebrate some of the happiest moments of their lives
βΈ»
How to Apply
Please include:
β’ Resume
β’ Brief note about why youβd be a great fit for Keyzar Jewelry
β’ Any jewelry or luxury sales portfolio or achievements (if available)
Meet REVOLVE:
REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. Itβs our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast- paced work environment. Some of the sweetest perks we offer arenβt in a typical benefit package like hefty discount on items we carry β as in 50% more off retail prices, free weekly lunches, and pretty rad company parties.
To take a behind the scenes look at the REVOLVE βcorporateβ lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel?
Main purpose of the Customer Service Lead role:
Assist Managers in training and developing customer service representatives. Answering inbound escalated calls, chats, and emails with professionalism and excellent support. Other duties may be added as needed.
*Must be available to commute into office 1x/week
*Shift TBD
Major Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Train and develop a team of customer service representatives.
- Review email, chat, and phone call communications ensuring that company policies and ideals are upheld.
- Handle escalated customer calls, emails, and chats as needed.
- Respond to customer questions and comments via phone, email, and live chat with speed and professionalism.
- Answer inbound telephone calls and providing excellent customer support.
- Responsible for researching and resolving complaints to ensure customer retention and satisfaction.
- Follow up on all written correspondence and escalate to customer service manager on duty as necessary.
- Coordinate and follow up with other departments to ensure problem resolution, and work together with other customer service team members to promote an environment of customer satisfaction.
- Able to navigate proficiently through multiple systems.
- Keep current and train customer service representatives with all new policy and procedures.
Required Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
- Ability to work in a team environment
- Ability to give and receive honest and direct feedback
- Strong customer orientation with desire and willingness to help
- Strong verbal and written communication skills
- Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output
- Knowledge of apparel construction and fabrication and various fashion categories
- Ability to work required overtime when business needs warrant
- Schedule flexibility as shifts can change based on needs of our customers
Minimum Qualifications:
- Experience with Microsoft word and excel
- High School Diploma
- Type 50+ words per minute
Preferred Qualifications:
- 2+ years in customer service, help desk or call center experience in a retail environment
- 1+ years team leadership experience
- Type 60+ words per minute
- Working knowledge of website navigation
- Experience with Microsoft Word and Excel
A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, itβs what keeps us on our toes and excited to come to work every day.
For individuals assigned and/or hired to work in California, Revolve includes a reasonable
estimate of the salary or hourly rate range for this role. This takes into account the wide range
of factors that are considered in making compensation decisions; including but not limited to
business or organizational needs, skill sets, experience and training, licensure, and
certifications. A reasonable estimate of the current base hourly/salary range is $26.00/hr to $28.00/hr.
The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.
Phone Optician
Location: San Diego, CA
Department: Sales
Classification: Full Time, Non Exempt
Who We Are
SportRx is a dynamic and innovative company dedicated to helping people see better. Our customers and the brands we partner with like Nike, Oakley, and Ray Ban love SportRx because of our unparalleled pre and post purchase service. We take customer satisfaction so seriously that saying βnoβ to a customer requires a supervisorβs approval.
We are looking for a knowledgeable and customer focused Phone Optician to join our Sales team and support customers through exceptional service, product expertise, and order accuracy.
Position Summary
The Phone Optician is responsible for assisting customers primarily through live phone calls, chat, and email. This role supports customers with eyewear questions, order processing, remakes, and upgrades, while delivering a high quality and personalized experience. When working onsite, this position also provides support in the showroom as needed.
What Youβll Do
β’ Answer incoming and outgoing customer phone calls
β’ Monitor and respond to live chat and offline chat messages
β’ Respond to customer emails in a timely and professional manner
β’ Process web orders including remakes, upgrades, and lens confirmations
β’ Restyle and remake orders as needed
β’ Create optician tools and documentation as required
β’ Attend sales, returns, and product training meetings
β’ Test and support return merchandise authorizations
β’ Provide showroom support during onsite shifts as needed
What Weβre Looking For
β’ High school diploma or GED required
β’ American Board of Opticianry certification required
β’ Three years of optical experience required
β’ One year of customer service experience required
β’ Strong verbal and written communication skills
β’ Ability to explain optical terms clearly and confidently to customers
β’ Excellent organization, time management, and problem solving skills
β’ Dependable, punctual, and team oriented mindset
β’ Ability to maintain confidentiality and follow company policies
Technical Skills
β’ Proficiency in Microsoft Office including Teams, Word, Excel, Outlook, PowerPoint, and SharePoint
β’ Experience using optical equipment such as lensometers and pupilometers
β’ Familiarity with optical or ecommerce systems preferred such as Magento, SIMS, Zendesk, or similar
β’ Comfortable working with standard office tools and platforms including Zoom and Slack
What We Offer
β’ Competitive compensation based on experience
β’ Medical, dental, and vision benefits
β’ Generous employee eyewear discounts
β’ A collaborative and customer first culture
β’ Ongoing training and opportunities to grow within the company
If you are passionate about eyewear, enjoy helping customers, and thrive in a fast paced environment, we would love to hear from you.
Job Description
Be part of an amazing story
Macyβs is more than just a store. Weβre a story. One thatβs captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsβ¦about inspiring stores and irresistible productsβ¦about the excitement of the Macyβs 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weβve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
*Class start date 04/06/2026
Job Overview
Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdaleβs Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdaleβs customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
- Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
- Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
- Promote and communicate current sales and loyalty promotions.
- Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
- Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
- Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
- Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
- Always act with integrity, humanity, humility, and respect.
- Regular, dependable attendance and punctuality.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.
Who You Are
- Ability to integrate Bloomingdaleβs customer experience model into all interactions
- Adaptable and able to adjust quickly to changing customer expectations and needs
- Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Experience in customer service or a related field, preferably in the credit services industry or luxury selling
- Strong verbal and written communication skills
- Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- High-School diploma or related experience
Essential Physical Requirements You Will Perform
- This position requires talking, sitting and reaching with arms and hands.
- Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
- Reaching, including above eye level
- Involves close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
- Able to navigate multiple computer applications from a dual monitor setup
About Us
This is a great time to join Macyβs! Whether youβre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peopleβs lives.
Join us and help write the next chapter in our story - Apply Today!
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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
Apply Now
Job Info
- Job IdentificationREQ_722561
- Job CategoryStores
- Posting Date02/23/2026, 12:21 PM
- Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US
Remote working/work at home options are available for this role.
Duration: 3 months
Location: Lenexa KS 66219
Shift Timings: Monday - Friday 7:30 am - 4:00 pm
Job Description:
Summary
Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine
complexity, while utilizing multiple customer communication channels, which may include voice, mail,
email, chat, AI related inquiries, etc.
Duties and Responsibilities
* Supports assigned client group(s) performing routine complexity health related customer
excellence activities.
* Typically makes routine outbound, health related customer calls following set scripts,
procedures.
* Maintains complete customer/patient confidentiality for all health, personal and other
customer information.
* Provides professional, respectful, customer excellence. Demonstrates caring and empathy
when delivering sensitive health information.
* Effectively respond to all customer inquiries received by various digital methods including
telephone, fax, email chat regarding reporting of patient results, inquiries of tests and
services, concerns of service failures and other duties needed to provide superior service.
* Supports all client group(s) based on business needs.
Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills)
Required Work Experience:
* 1-year related customer service excellence experience.
Preferred Work Experience:
* Health care and laboratory related experience.
* Experience delivering customer service excellence and achieving
productivity/accuracy/quality standards.
Physical and Mental Requirements:
* Consistent exceptional customer service, accuracy and quality focus required.
Knowledge:
* N/A
Skills:
* Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and
AI.
* Continuous Improvement: Embrace and thrive in an environment of continuous
improvement, innovation, and leveraging digital
Additional Job Details:
Must be detail organized
Must be able to 10-key
Must be able to type at least 40 wpm
Must have customer service for internal and external calls
Must be able to lift up to 50lbs
Must be able to walk up and down stairs
Company Description
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
- Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
- Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
- Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
- Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
- Better together:We check our egos at the door. We work together, so we win together.
Duties & Responsibilities
Design and implement processes, systems and automation to streamline the development and deployment of AI solutions.
Architect robust, reliable solutions for specific AI applications using appropriate cloud-based and open source technologies.
Design and automate data pipelines to deliver complex data products to power training and online inference of AI systems.
Deploy ML models, LLMs and GenAI systems into production, ensuring reliability, efficiency, and scalability across cloud or hybrid environments.
Build and maintain robust CI/CD pipelines tailored to ML model lifecycle management, ensuring a streamlined and agile deployment process.
Monitor model performance, identify potential improvements, and integrate feedback loops for continuous learning and adaptation.
Integrate models with chat interfaces and conversational platforms to create responsive, user-centric applications.
Investigate and implement agent-based architectures that support conversational intelligence and interaction modeling.
Collaborate with cross-functional teams to design AI-driven features that enhance user experience and interaction within chat interfaces.
Work closely with data scientists, product managers, and engineers to ensure alignment on project goals, data requirements, and system constraints.
Mentor junior engineers and provide guidance on best practices in ML model development, deployment, and maintenance.
Create and maintain comprehensive documentation for model architectures, code implementations, data workflows, and deployment procedures to ensure reproducibility, transparency, and ease of collaboration.
Technical Skills
Experience with large-scale deployment tools and environments, including Docker, Kubernetes, and cloud platforms like AWS, Azure, or GCP.
Experience deploying and managing a variety of database technologies.
Experience deploying ML models at scale and optimizing models for low-latency, high-availability environments.
Strong programming skills in Python and proficiency in libraries such as NumPy, Pandas, and Scikit-learn.
Experience with data pipelines, ETL processes, and experience with distributed data frameworks like Apache Spark or Dask.
Familiarity with machine learning frameworks such as TensorFlow, PyTorch, and Hugging Face Transformers.
Knowledge of conversational AI, agent-based systems, and chat interface development.
Proven track record in deploying and maintaining ML and AI solutions in a production setting.
Experience with version control (e.g., Git) and CI/CD tools tailored to ML workflows.
Experience with MLOps.
Experience with Databricks is a plus.
Qualifications
Minimum Qualifications
5+ years of experience in platform engineering with a focus on with a focus on data and ML systems.
Bachelor's degree in Computer Science, Engineering, Data Science, or a related field.
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $100,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
- use your entrepreneurial skills and team mindset to come up with data-driven solutions
- build and lead an agile team to deliver the advanced technology that drives the future
- create a culture of trust, encourage diversity of thought and foster leadership in others
- be part of the historic transformation of the automotive industry.
What you'll do...
* Ensure adherence and compliance to the Ford Production System (FPS) Key Unifying Processes (KUP)
* Understand and consistently apply standard manufacturing operating systems and principles.
* Enforce compliance with Safety Operating System practices to achieve zero injuries.
* Ensure compliance with Quality Operating System practices to achieve zero defects.
* Use Andon data to prioritize efforts to achieve 100% flow.
* Identify and implement Controls Best Practice; launch Enablers, Training, and Change Control, etc.
* Liaison with IT on IT / Controls interface issues
* Drawing approvals and updates, Hydraulic, Pneumatic, Electrical
* Monitor use of Structured software specification, organize training for OEM's where required.
* Issue resolution during machine build, installation, and steady state production.
* Troubleshoot and resolve production-related downtime (i.e. PLC programs, HMI Screens, etc.)
* Setup and maintenance of industrial bar code scanners and printers
* Run-off equipment per Ford specifications at supplier and plant to validate capability and robustness including safety.
* Ensure production systems meet objectives through Process Design and FMEAs
* Work with plant and Manufacturing Engineering personnel with appropriate timing and installation documentation, to ensure efficient/timely installation and validation.
* Ensure the identification and capture of lessons learned along with their application to new programs, as well as the impact to existing strategies and standards.
* Troubleshoot PLC, robot, and other automation problems.
* Update program backups for automation
* Program new installations of vision, fastening, dispense, leak test, electrical test, gantry and conveyor systems.
* Reprogram automation for engineering changes and improvements.
You'll Have...
* Engineering Degree or 4+ years controls engineering experience in an automated manufacturing environment
* Fundamental Working Knowledge of Industrial Electronics, PLC Logic, and Controls
* Ability to demonstrate leadership behaviors combined with outstanding interpersonal, team building, leadership, and communication skills.
* Capability to learn, use, and troubleshoot new software and hardware systems to solve manufacturing problems that users are facing.
* 2+ years' experience with manufacturing
* 2+ years' networking and communication protocols experience
* 2+ years' Experience with PLC (Siemens/Allen-Bradley), HMI, VFD, Profinet, AutoCAD, C and RSLOGIX software and systems.
Even better, you may have...
* Masters Degree in Engineering
* 4 or more years Controls Engineering experience
* Prior experience in Fanuc robots, ABB robots and Universal robots
* Atlas Copco fastening systems experience
* Knowledge of Mfg. 4.0 (Industry 4.0) key principles - Data Collection, AI/ML, IIOT, Digital Twin
* Ability to understand networking and controls architectures.
* Understanding of Industrial Engineering concepts (constraint analysis, productivity analysis)
* Lean Manufacturing and Six Sigma Experience
* Extensive knowledge of BME IT standard footprint applications such as FIS, QLSM, QWX, GPTS, QDAS, OBL, PDS etc.
* Knowledge of data structures and algorithms
* In-depth knowledge of a packaged application, and familiarity with domain knowledge
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to the BlueOval Battery Park Michigan facility, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builderβ¦or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
This position is a salary grade 5 and ranges from $63,480-106,680., This position is a salary grade 6 and ranges from $72,480-121,440., This position is a salary grade 7 and ranges from $84,480-141,360., This position is a salary grade 8 and ranges from $96,720-162,120.
For more information on salary and benefits, click here: sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
#LI-Onsite
#LI-OG1
Position Summary.
What you'll do...
- Chance to work on financial data for complex problems/challenges. Utilize LLMs/Genai systems and architectures to build and deploy state-of-the-art Genai systems.
- Our team collaborates closely with Finance teams to enhance financial planning and strategic decision-making through cutting-edge data-driven solutions. We specialize in a range of initiatives which provides actionable insights into trends and patterns and leveraging Generative AI (Genai) to produce concise, insightful summaries that empower decision-makers. By integrating these innovative approaches, we strive to drive efficiency, accuracy, and impactful outcomes in financial operations.
About Team:
- Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation. From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at , through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.
What you'll do:
- Lead high-caliber team to build large-scale Genai systems
- Develop data science systems and tools for retail, e-commerce applications:
- Leverage LLMS to summarize and build large scale applications
- Establish cross-functional relationships to maintain win-win situation for the corporation
- Collaborate with various product stake holders and business owners to formulate and productionize a solution.
What you'll bring:
- Master's degree or PHD in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in analytics related field.
- Must have qualifications...
- Strong solution architecture mindset, with the ability to apply AI/ML technologies to solve complex business problems.
- Experience with training and inference of large-scale AI models such as Large Language Models (LLMs), multimodal models, and reasoning models.
- Knowledge of advanced model optimization techniques, including quantization, pruning, distillation, Low-Rank Adaptation (Lora), and Parameter-Efficient Fine-Tuning (PEFT) for cloud deployment.
- Solid understanding of LLMs and Genai ecosystems, including GPT, LLaMA, Mistral, Claude, Gemini, AWS Sonnet, and related frameworks/tools.
- Hands-on experience with RAG (Retrieval-Augmented Generation), AI agent development, and frameworks such as Lang Chain, Langgraph etc.,
Great to have...
- Experience with Big Data processing and feature engineering using Spark
- Experience with training machine learning models through Cloud Services including Google Cloud Platform and Microsoft Azure
- Hands on experience of designing and training large DL models on GPU
Behavior qualifications:
- Problem solver with can-do attitude, not afraid of facing new problems, technical challenges, delivery pressures
- Ability to clearly define problems, models and constraints from informal and flexible business requirements
- Tech leadership with teamwork spirit, quick adaptation to new environment
- Form collaborative working environment.
- Demonstrated ability to manage multiple cross-functional initiatives, balancing competing priorities and deadlines.
- Comfortable working in ambiguous, rapidly changing environments, with strong problem-solving and adaptability.
- Highly motivated to demystify emerging technologies and drive adoption across teams and stakeholders.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Recruiter name: Ajeet Kumar
Recruiterβs email id :
JobDiva ID : # 22-63024
- $10,000 Relocation Allowance- $4,500 CME- 403b & 4570 Tax Deferred
- Employer-paid malpractice with tail, health, vision, and short-term disability- GPT: 23 Days Additional Info:
- Continuous referrals through our PCP network- EMR: MEDITECH Expanse
- $10,000 Relocation Allowance- $4,500 CME- 403b & 4570 Tax Deferred- Employer-paid malpractice with tail, health, vision, and short-term disability- GPT: 23 Days Additional Info: -Clinical Neurology role.
Outpatient only.
-Great opportunity to work with stroke patients and diversify your skillset- Opportunity to work with fellows and internal medicine residents- Research opportunities available- EMR: MEDITECH Expanse
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
At Takeda, we are a forward-looking, world-class R&D organization that unlocks innovation and delivers transformative therapies to patients. By focusing R&D efforts on three therapeutic areas and other targeted investments, we push the boundaries of what is possible to bring life-changing therapies to patients worldwide.
The AI/ML organization at Takeda is building a team to transform how medicines are discovered. Our goal is to apply AI and machine learning across the entire drug discovery process, not just isolated steps, but as an integrated approach from target identification through development. This requires discernment: knowing which models and methods fit each problem, and the creativity to adapt when they don't. We work with foundational models, generative approaches, and autonomous systems, but the tools only matter when paired with people who understand the science deeply enough to use them well. Our team brings together computational scientists, biologists, engineers, and drug hunters. If you want to contribute your expertise to hard problems alongside colleagues with different perspectives and help shape how AI delivers real impact in drug discovery, we'd like to hear from you.
Position Overview
We are seeking Senior Scientists to develop agentic AI systems that transform how drug discovery research is conducted. As part of the AI/ML Foundation team, you will build autonomous AI agents capable of reasoning, planning, and executing complex scientific workflowsβfrom literature synthesis and target identification to experimental design and data analysis. This role requires a unique combination of expertise in large language models, agentic frameworks, and understanding of drug discovery processes. You will translate standard research workflows into agentic frameworks, develop new agent skills, and deploy systems that augment scientist productivity across Computational Sciences and Global Research.
Accountabilities:
- Develop agentic AI systems for drug discovery applications including target-disease association, automated literature search and synthesis, hypothesis generation, and intelligent design of experiments.
- Translate standard research workflows into agentic frameworksβdecomposing complex scientific processes into autonomous agent tasks that can reason, plan, execute tools, and iterate based on results.
- Design and implement new agent skills (tools, functions, APIs) that extend agentic capabilities to specialized scientific domains including molecular design, property prediction, assay planning, and data analysis.
- Build agentic systems that integrate with foundation models and external knowledge sources for autonomous hypothesis generation, evidence retrieval, and scientific reasoning.
- Develop retrieval-augmented generation (RAG) pipelines connecting agents to internal and external scientific literature, databases, and experimental results.
- Partner with research scientists to understand workflow needs, validate agent outputs, and iterate on system design to ensure scientific rigor and utility.
- Stay current with advances in agentic AI, LLM applications, and scientific automation; contribute to internal knowledge sharing and external publications.
Educational & Requirements:
- PhD in Computer Science, Computational Biology, Bioinformatics, or related field with 2+ years relevant experience, OR MS with 6+ years relevant experience.
- Strong experience with large language models (GPT, Claude, Llama) and their application to complex reasoning tasks.
- Proficiency in Python and experience with agentic AI frameworks (LangChain, AutoGen, CrewAI, or similar).
- Experience building RAG systems including vector databases, embedding models, and retrieval pipelines.
- Understanding of drug discovery processes and scientific research workflows.
- Strong problem-solving skills and ability to translate complex scientific processes into computational workflows.
Preferred:
- Experience in pharmaceutical or biotech R&D environments.
- Background in biology, chemistry, or disease biology.
- Experience with reinforcement learning or planning algorithms for agent decision-making.
- Familiarity with scientific databases (PubMed, UniProt, ChEMBL) and APIs.
- Experience deploying AI systems in production environments.
- Track record of publications or presentations on LLM ap
Additional Competencies Common in Strong Candidates
- Ability to lead cross-functional initiatives and mentor junior scientists.
- Experience in translating computational insights into experimental strategies.
- Strong publication record or demonstrated thought leadership in AI for biology and molecular design.
- Comfort working in fast-paced, innovation-driven environments with evolving priorities.
ADDITIONAL INFORMATION
- The position will be based in Cambridge, MA
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Boston, MAU.S. Base Salary Range:
$137,000.00 - $215,270.00The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
Boston, MAWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Job Exempt
Yes It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.ABOUT COOPERATIVE LA
Cooperative LA is disrupting the construction management space and growing rapidly β taking on some of the regionβs most meaningful civic, cultural, institutional, and development projects ranging from $5m to $2b in value. As a young, diverse, technology-driven and forward-thinking team, weβre redefining what owner representation can be: more rigorous, more creative, more technically-focused, and more impactful.
Weβre committed to building a truly exceptional group of professionals who share our values and approach:
Project First β putting communication, clarity, and forward progress above ego.
Progress, Always β staying curious, learning relentlessly, and improving how we work every day.
People Focused β building trust, fairness, and strong partnerships across the entire project team.
Prosperity Throughout β aligning financial success for clients, partners, and our team, so everyone moves forward together.
As we expand quickly, weβre looking for the industryβs top emerging talent β entrepreneurial construction professionals who want to help shape a growing company, elevate the standard of our profession, quantify their impact and help shape the future of owner representation in Los Angeles. We are most interested in self-motivated candidates who understand the importance of urgency, efficiency, time management and prioritization to meet challenging goals.
ROLE DESCRIPTION
We are seeking a Project Manager with 6β10 years of experience who brings deep technical understanding, strong team leadership, and the ability to guide complex projects from early design through construction. General Contractor or Architect experience is preferred.
With oversight and training from a Project Executive or President, the Project Manager will oversee and coordinate all aspects of challenging construction projects, including planning, scheduling, budgeting and managing resources to ensure successful project completion and satisfied clients. The projects include multifamily (including modular), sports arenas, historic, public-private partnerships, utility infrastructure, hospitality, industrial and more.
This is a full-time, on-site role based in Los Angeles, CA with offices located in Pasadena and Culver City. Projects are located throughout Los Angeles County.
The team is currently working 2-3 days per week in the office and 2-3 days per week from home or project sites.
Β
RESPONSIBILITIES
True Builder
- Manage medium-to-large projects across design, permitting, bidding, contracting and construction.
- Quickly identify interdisciplinary conflicts in drawings and consultant deliverables.
- Oversee schedule reviews, delay/acceleration planning, and change-order negotiations.
- Apply lessons learned and constructability knowledge to guide team decisions.
- Maintain strong technical fluency across trades and building systems.
- Share construction lessons learned with teammates in monthly staff meeting presentations.
- Mentor teammates on specific trade expertise to elevate the companyβs overall technical ability.
Team Leadership
- Assume responsibility for project and team success, including that of external partners.
- Lead multidisciplinary consultant and contractor teams with clarity, accountability and a Project First mindset.
- Create and update project schedules, permit logs, utility matrices, issues list and any other tools to surface critical issues and focus the team on priorities.Β
- Build strong relationships with clients, public agencies, and project partners.
- Navigate and resolve inter-consultant conflicts swiftly and diplomatically.
- Push teams toward best practices and elevate the performance of the entire project ecosystem.
- Mentor Assistant Project Managers and support their career development.
- Represent Cooperative LA with professionalism, authority, and reliability.
Meeting Leadership
- Lead structured, efficient meetings that produce decisions, commitments, and forward motion.
- Properly prepare for meetings and guide discussions toward resolution in meeting or by specific due dates.
- Capture and distribute meeting notes within 24 hours that are accurate, action-oriented, and governed by due dates.
- Push for clear deadlines informed by project targets and ensure follow-through across all participants.
- Create spin-off coordination sessions when technical issues require deeper focus.
Quality Deliverables
- Produce and oversee high-quality schedules, budgets, reports, logs, risk trackers, and other project documentation.
- Tailor deliverables to meet client needs while maintaining firm-wide standards.
- Provide detailed feedback and quality control on APM deliverables.
- Develop improved tools, templates, GPTs or processes when existing ones arenβt sufficient.
- Ensure all reporting surfaces risks and drives timely decision-making.
Integrity
- Serve as a trusted advisor to clients and a stabilizing force for the team.
- Communicate difficult truths with diplomacy and professionalism.
- Hold yourself and others to high ethical standards.
- Practice authenticity and courage with sharing ideas, stating limitations and flagging concerns.
- Diligently and urgently protect the clientβs budget and schedule as if it was your money.
- Demonstrate humility, fairness, and accountability, especially under pressure.
- Model Cooperative LAβs values in every interaction.
Β Technologies
- We use Smartsheet, OpenAI, Bluebeam, Procore, Primavera, EOS, Pipedrive, Microsoft Suite and more.
- Those with a curiosity around new technologies and finding better ways to work do exceptionally well here.
What Weβre Looking For
- 6β10 years of experience in development, construction management, architecture, engineering, or similar fields. General Contractor or Architect experience is preferred.
- Strong technical expertise across major trades and building systems.
- Proven ability to lead interdisciplinary teams and manage complex workflows.
- Excellent communication, meeting leadership, and conflict-resolution skills.
- Ability to mentor junior staff, organize large efforts, and deliver high-quality work under tight timelines.
- Alignment with Cooperative LAβs values and commitment to excellence.
- Experience managing projects in Los Angeles is preferred.
- Ability to work three times a week at our main office in Pasadena.
Salary & Benefits
- The annual salary range for this role is $145,000 to $162,000.
- Annual performance based bonuses.
- Clarity and support for upward mobility using C.LA's Competency Ladders.
- Remote workdays 2 days a week.
- AI training and immersion.
- 6% 401k Employer Match.
- 100% medical coverage for employees on base plans.
- Profit Interest Units (PIUs) Program Eligibility.
- Flexible PTO Policy.
- Professional development allowances for ULI, AIA, etc.
- Weekly lunches and quarterly team building events.
- Beautiful offices in Pasadena and Culver City working alongside AEC & Development firms as co-tenants.
Β
How to Apply
- If youβre interested in this role, email your resume or CV to with the subject line: βProject Manager β [Your Name]β
ABOUT MAINLAND
Born out of a need to transcend the old ideas of storytelling for the 21st century, Mainland is the one-stop shop for storytelling and amplification. We believe in a full-circle approach to creating impactful stories. Who we are is synonymous with what we do. At our core, Mainland is driven by three guiding principles to create a brand biography: people, storytelling and measurable results. We deliver better relationships, strategy, service, and results while consistently accomplishing and exceeding our clientsβ expectations.
We offer public relations, content marketing, social media, graphic design and branding, consumer brand strategy, franchise development consulting, marketing strategy and execution, advertising and experiential marketing services.
We are the agency of choice for the Franchise Brands industry, but thatβs not all! We also serve the Hospitality, Travel, Home Services, Real Estate, and Technology industries.
WHY WORK FOR US?
Are you looking for a start-up culture with the resources, stability and foundation of an established company with 15 years at the top of its field? What about an entrepreneurial environment balanced with autonomy and structure to spur creativity and new ideas?
Do you want to be challenged daily and given opportunities to grow personally and professionally? Challenging convention is at the core of everything we do. We eliminate the mindset that the status quo is enough through next-level content, creative, distribution and talent. We build teams that continually strive to get better than the day before.
With that said, we invite you to apply even if you donβt meet every single requirement listed below. Our success starts with our people, and we are looking for people who want to grow with us!
WHO WE ARE LOOKING FOR IN AN EDITOR
As the Mainland Editor, you'll be an experienced and influential member of our content team. This role is central to shaping the voice of our online publication and driving content strategy to meet business goals for our Franchise clients. This role requires a high degree of confidence and autonomy, with a strong emphasis on quality, accuracy, and strategic thinking.
Key Responsibilities:
- Accountable for upholding quality standards of writing across the team and reporting on team performance.
- Manage an editorial calendar for an online publication to achieve business goals.
- Act as a mentor for junior writers, providing guidance on writing, research, and best practices.
- Produce 12 stories per week, as well as advanced press releases and profiles with minimal oversight.
- Divide your writing time between client work (60%) and company content (40%).
- Independently manage all aspects of story creation, from sourcing leads and conducting interviews to writing and publication.
- Assist in proofreading and editing content for the broader team to ensure quality standards.
- Proof content for accuracy, completeness, and adherence to SEO best practices to direct traffic to our content.
- Be highly organized while juggling a lot of different people, places, and things.
Qualifications:
- A college degree and extensive professional writing experience are required.
- Proven experience as an editor and writer in a magazine or newspaper setting with a strong business background.
- A proven track record of success in a high-volume, deadline-driven writing role.
- Exceptional command of the English language, with a sophisticated understanding of business and technical writing.
- Demonstrated ability to work autonomously and manage multiple high-priority projects.
- Strong knowledge of SEO best practices for content optimization.
- Must have experience using AI detection tools (e.g., GPT Zero, Grammarly) and using AI as a tool, with discretion.
- Proficiency with Google Workspace and experience with Accelo for project management.
- Must be highly organized, confident, and a proactive problem-solver.
- On-camera presence for internal meetings and willingness to be featured in video content are required.
Working Environment
- This is a hybrid position, requiring 3 days a week in our Chicago office.
- Expect morning meetings with individual team members, the team, clients, and sources.
- A dedicated, distraction-free workspace is required for remote work days.
- Time tracking is required.
- Travel of up to 10% may be required for client events.
Compensation & Benefits
- Salary range: $55,000 - $75,000 annually, based on relevant experience.
- Health: 75% coverage of a high-quality national PPO insurance plan.
- Retirement: 401(k) matching of 100% of the first 1%, plus 50% of the next 5%.
- Paid Time Off: Unlimited PTO after 90 days of employment.
- Professional Development: Professional development allowance.