Gmi Cloud Jobs in Usa
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Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Cybersecurity Specialist Duration: 6 Months with a strong possibility of extension or full-time Location: St.
Paul, MN or Abbott Park (North Chicago) Travel: Very limited, possibly 1 2 times during the 6 month period, likely none.
Work Schedule: 8 hours/day, 5 days/week Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered Role Overview The role has a strong focus on medical devices, IoT/sensor-based products, mobile applications, and backend systems, including building security standards, guidance, dashboards, and validating the effectiveness of cybersecurity controls.
Description: As a Senior Cyber Specialist Digital Enablement, you will play an important role in ensuring that Client product technologies leveraged by healthcare providers and consumers are secure-by-design.
These technologies range from regulated medical devices to e-commerce and customer loyalty solutions.
You will evaluate the cybersecurity posture of new and existing product technologies, identify risks, recommend mitigation strategies, and ensure timely remediation and closure.
You will bring deep expertise in security risks, controls, mitigations, and global cybersecurity standards to Client product teams.
This role is expert-driven and guidance-focused, requiring strong technical depth, excellent communication skills, and a proven ability to navigate a large, global environment.
You will partner closely with internal product owners, developers, engineers, security architects, and external collaborators to evaluate solutions, strengthen governance, and guide secure product development.
Your work will directly contribute to the delivery of scalable, compliant, and secure product technologies, cloud services, and connected applications.
The role focuses on consultative responsibilities rather than hands on development or cybersecurity operations.
Primary Responsibilities Develop and maintain security guidance documentation, including standards and frameworks Conduct full-stack architecture reviews of products and platforms, including consumer identity platforms Perform cybersecurity threat modeling and prepare outputs for review by internal and external stakeholders Establish, document, and monitor compliance with risk based and regulatory-informed cybersecurity requirements for individual products Collaborate with product designers and developers to ensure security considerations are integrated early into product design discussions Validate the security of product software supply chains and product deployment pipelines Develop risk mitigation strategies and recommend appropriate security controls Assess and prioritize product security risks through detailed evaluation of vulnerability assessments and penetration testing results Evaluate the effectiveness of product cybersecurity controls Identify and effectively communicate cyber risk trends Ensure risk management plans are clearly documented, actionable, and accurately reflect the organization's risk tolerance Track and ensure product compliance with defined vulnerability remediation SLAs.
Participate in governance forums, architecture reviews, and technical discussions as a representative of Product Cybersecurity Required: At least 5 years of experience but typically 7 plus years of experience is required.
Possess expertise in valuing and implementing industry standards such as the ISO 27001/2, SOC 2, HITRUST and FedRAMP Information Security standard and the ISO 22301 Business Continuity Standard.
Experience with implementation and operational use of GRC toolsets (Governance Risk and Compliance).
Possess CISSP certification (or similar) and be knowledge of national and international regulatory compliances and frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS.
Ability to influence policy/standards for emerging tech (AI, quantum, cloud).
About You 7 years of experience in cybersecurity or technology architecture, assessment, or consulting with a focus on the development of secure digital product technologies Experience conducting risk assessments, control assessments, and governance reporting Ability to clearly articulate cybersecurity risks and recommended mitigations to product development teams Strong understanding of modern technology stacks, including cloud native architectures and API-driven services Understanding of core concepts related to identity and access management, secure software development, network security, and cryptography Familiar with device to device, service to service, and consumer identity and access management practices Familiarity with modern phishing-resistant authentication technologies, including WebAuthn and Passkeys Understanding of cybersecurity risks associated with emerging technologies, including quantum computing and artificial intelligence Knowledge of global medical device regulatory frameworks Excellent analytical, problem-solving, and communication skills Working knowledge of security frameworks and standards (e.g., NIST, ISO/IEC 27001, PCI DSS) Strong collaboration and influencing skills, with the ability to work effectively across technical and business teams Exceptional written and verbal communication skills, with the ability to tailor complex information for diverse audiences Strong analytical and problem solving skills, with the ability to work independently and manage multiple priorities Bachelor's degree in Cybersecurity, Computer Science, Information Systems, Information Assurance, Software Engineering, or a related field but not mandatory if experience is strong Preferred Qualifications Strong preference for candidates with cybersecurity experience across e commerce, mobile apps, IoT, or medical devices.
Preferred certifications include CISSP, HCISPP, CISM, CCSP, SABSA Foundation, CISA, or similar industry-recognized certifications Background in application security, product security, and secure development practices.
Experience supporting mobile applications, sensors, and backend operational systems.
Ability to draft, influence, and operationalize cybersecurity policies and standards.
Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools.
Top 3 required skills: Cybersecurity consulting w/ development teams (software/hardware).
Ability to influence policy/standards for emerging tech (AI, quantum, cloud).
Ability to evaluate the effectiveness of cybersecurity controls.
Top 3 preferred skills: Medical device or IoT cybersecurity; development background; broader product security experience.
Certifications: Not required; experience is prioritized over certs.
Industry experience: Medical device preferred; e commerce, IoT, cloud, and mobile app security also acceptable.
Systems used daily: Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools.
Personality traits: Curious, detail oriented, collaborative, strong communication, relationship builder.
Interview Process: One Teams Video interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
SOX, ISO, HIPAA, HITRUST, SOC 2, ISO 27001/2, BASEL II, EU DPD
Position - Network Architect
Location: Denver, CO (Hybrid)
Long Term Contract
Unable to provide sponsorship for this role.
Job Description:
As a Network Architect, you will be responsible for the strategic design, planning, and security of our organization's network infrastructure. You will oversee the integration of advanced technologies to support the demands of both our on-premise data centers and cloud services, ensuring a resilient, scalable, and highly secure network.
Responsibilities
- Lead the design and development of network architectures, roadmaps, and technical specifications for enterprise-level networks, encompassing on-premise data centers and hybrid cloud environments.
- Serve as the subject matter expert for all network-related technologies, providing technical leadership and guidance to engineering and operations teams.
- Evaluate, recommend, and integrate new technologies such as Software-Defined Networking (SDN) and Software-Defined Wide Area Networking (SD-WAN) to improve network agility and efficiency.
- Design and implement robust network security solutions, including the configuration of firewalls, intrusion detection/prevention systems (IDS/IPS), and other security fabric components.
- Manage network segmentation and isolation strategies to protect sensitive data and critical systems, ensuring compliance with security standards.
- Design and manage network load-balancing solutions to ensure high availability, optimal performance, and efficient traffic distribution across the network.
- Oversee the implementation of routing and switching protocols (e.g., OSPF, BGP) to ensure network stability, performance, and scalability across multi-site and global environments.
- Ensure the design of secure interconnectivity between on-premise infrastructure, cloud services (e.g., AWS, Azure), and remote access points.
- Develop comprehensive network documentation, including diagrams, topologies, and implementation plans, and provide ongoing support and troubleshooting for complex network issues.
- Collaborate with cross-functional teams, including cybersecurity, cloud engineering, and application development, to align network architecture with business goals and security requirements.
- Stay current on emerging networking and security trends, technologies, and best practices to drive continuous improvement and innovation.
Required skills and qualifications
- Bachelor’s degree in computer science, Information Technology, or a related field.
- 10+ years of progressive experience in network engineering, with at least 5 years in a network architect role designing enterprise-level networks.
- Expert-level knowledge and hands-on experience with routing and switching protocols and configuration (e.g., Cisco, Juniper).
- Extensive experience with network security technologies, including firewalls (e.g., Palo Alto, Check Point), IDS/IPS, and VPNs.
- Proven experience in architecting and implementing secure solutions for on-premise and cloud (IaaS/PaaS) environments.
- Strong knowledge of Software-Defined Networking (SDN) principles and practical experience with SDN technologies.
- Expertise in designing and managing load-balancing systems for high-traffic applications.
- Experience with network modeling, capacity planning, and performance analysis.
- Excellent analytical, problem-solving, and communication skills.
- Relevant industry certifications (e.g., CCNP, CCIE, AWS Certified Advanced Networking, Azure Network Engineer Associate) are highly desirable.
Role - Contact center engineer - Five9
Location : Phoenix, AZ (Onsite)
JD:
8+ years of commercial software development experience
Design and implement scalable Caas and IVA solutions leveraging Google Cloud and Google CX
(Dialoglow CX), including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text/text-to-speech, and seamless integration with Five and enterprise systems.
* Architect secure, resilient cloud infrastructure on GCP using services such as GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, and BigQuery, implementing IAM, VPC design, encryption, multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms.
* Architect, implement, and optimize Five CRaas solutions, including ACD, skills-based routing, dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant contact center operations.
* Lead integrations and migrations leveraging Five APls and telephony capabilities, including CRM/CTI integrations, webhooks, SIP/WeRTC, security configuration (RAC, PCI/HIPAA), and transition from legacy contact center platforms to Five.
* Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/D pipeline. DevOps and Observability.
* Experience with automated release management using GitHub Actions.
* Experience in Architecture design and modeling should possess strong skills in designing and modeling complex systems and architectures.
* Good understanding of data structures, algorithms, and design patterns
* Great written communication and documentation abilities
* Strong understanding of cloud security architecture and Encryption and OAth.
* Looks proactively beyond the obvious for continuous improvement opportunities.
* Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential.
* Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.
POSITION OVERVIEW :
Provide end-to-end architectural leadership for a highly complex, Service Cloud implementation built on an existing multi-cloud Salesforce footprint (Sales, Service).
· Define the target-state architecture, integration patterns, data models, sharing models, and governance frameworks required for scalable community/portal solutions.
· Lead solution design workshops, validate business requirements, create architectural roadmaps, and ensure alignment with enterprise standards and security policies.
· Oversee technical delivery, mentor cross-functional teams, and ensure solution integrity across Experience Cloud, Lightning, Apex, and external systems.
Experience Requirement
· 10+ years Salesforce solution architecture experience; 5+ years specific to Experience Cloud or complex portal architectures.
Certification Requirement
· Salesforce Certified Experience Cloud Consultant (required).
· Salesforce Application Architect or System Architect
Role: Cybersecurity Engineer III
Location: MD – Silver Spring, DC, or ATL – Techwood - Onsite
Job Description
Job Responsibilities / Typical Day in the Role
• Implement design reviews to evaluate security controls
• Identify and communicate opportunities to enhance the security posture of WBD
• Build and / or manage enterprise security platforms effectively
• Communicate effectively across all levels of management to articulate WBD security goals and vision.
• Identify and communicate opportunities to enhance the security posture of WBD
• Build and / or manage enterprise security platforms effectively (SAAS, on premise or in Cloud)
• Communicate effectively across all levels of management to articulate WBD security goals and vision.
• Have a team player mentality; strive to contribute to team cohesion however can work independently if the need arises
• Plan, design, engineer and implement security-related technologies
• Understanding technical security issues, their implications within WBD business units and able to effectively communicate them to management and other business leaders.
• Configure, troubleshoot, and maintain security infrastructure – including software and hardware in cloud environments, as well as on-premises.
• Conduct security audits and assessments to regularly determine the effectiveness of security platforms and identify areas of improvement.
• Host and operating systems hardening, auditing, monitoring and logging with appropriate security controls and best practices while meeting security best practices and business goals
• Research and explore emerging security technologies and determine their appropriate use within the company.
• Prepare, document, and create standard operating procedures and protocols.
• Crosstrain and mentor other team members as needed
Must Have Skills / Requirements
1) Implementing advanced cyber security technology in a complex environment
a. 5+ years of experience; Hands-on experience in security engineering, hands-on experience in building, designing, and maintaining enterprise security tools.
2) Scripting experience (using Python, Go, or other equivalent languages)
a. 5+ years of experience.
3) Hands-on Experience with automation technologies
a. 3+ Years of experience; Terraform, Ansible, CloudFormation, etc.
4) Linux Experience.
a. 5+ years of experience; Ability to construct and maintain complex network infrastructures.
Technology requirements:
• Engineer and administer security platforms including SIEM/SOAR systems, endpoint detection and response, vulnerability management, anomaly detection, and cloud analysis.
• Experience in managing the Brinqa vulnerability management platform and experience with Groovy programming language
• Must have 5+ years of scripting experience (using Python or other equivalent languages)
• Hands-on Experience in public cloud infrastructures like AWS (Amazon Web Services)
Nice to Have Skills / Preferred Requirements
1) Security and Cloud certifications are a plus. (CISSP, Splunk Admin, AWS Solution architect).
2) Media/entertainment or distributed global network experience.
Soft Skills
1) Hands-on technical experience with networking and computing system architectures, specifically, the security aspects thereof.
2) Thorough understanding of information security principles, techniques, principles, policy frameworks, and best practices
3) Hands-on technical experience with compliance and regulatory frameworks and how they affect architecture designs and review
Education / Certifications
1) None required, but certifications preferred.
Site Reliability Engineer
Description and Requirements
About Our Team
We are building Quantum, a next‑generation hybrid AI platform that spans Windows, Android, and cloud. As part of this initiative, we are growing the reliability engineering organization that powers cross‑device Personal AI.
We are hiring Site Reliability Engineers (SREs) to strengthen the reliability, observability, and operational excellence of Qira’s AI systems across device, edge, and cloud. Depending on your strengths, you may be aligned to areas such as Observability, Operations, or Service Reliability.
Works with the speed and creativity of a startup inside— you’ll help build foundational systems with clarity, ownership, and modern engineering practices.
Location: On-site in Chicago, IL. Hybrid (3 days on-site, 2 days remote)
What You Might Work On
As an SRE, you may be responsible for a subset of the following, depending on team placement and skill alignment:
Reliability & Systems Engineering
- Support the reliability, availability, and performance of distributed systems across cloud, edge, and device environments.
- Help define, measure, and monitor SLIs and SLOs for core services.
- Identify reliability risks and collaborate with senior engineers on mitigation plans.
Operational Excellence
- Participate in on‑call rotations and assist with incident response and post‑incident reviews.
- Contribute improvements to runbooks, automation, and tooling that reduce alert noise and operational toil.
- Help enhance detection, alerting, and response workflows.
Observability & Insight
- Implement and improve telemetry using OpenTelemetry, Grafana, and related tools.
- Build dashboards and tools that improve visibility into system health and AI service behavior.
- Ensure observability data is complete, accurate, and actionable.
Deployments & Change Safety
- Support safe, reliable deployment workflows including canaries, staged rollouts, and automated rollbacks.
- Assist in improving CI/CD systems and deployment tooling.
Collaboration & Best Practices
- Work closely with senior SREs, DevOps engineers, AI/ML teams, and platform engineers.
- Contribute to reliability reviews, operational readiness checks, and cross‑team projects.
- Advocate for modern SRE and DevOps practices within the organization.
Basic Qualifications
- 4+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or production systems operations.
- Bachelor’s Degree in Computer Science, Engineering, or related technical field (or equivalent practical experience).
- Foundational experience supporting distributed systems in production.
- Ability to write scripts or tools in Python, Go, Bash, or similar languages.
- Solid understanding of Linux systems, networking basics, and system performance fundamentals.
- Experience with cloud platforms (Azure preferred, AWS or GCP acceptable).
- Familiarity with monitoring/observability (metrics, logs, tracing).
- Experience with containers and Kubernetes.
Preferred Qualifications
- Experience with OpenTelemetry instrumentation and telemetry pipelines.
- Hands‑on experience with Grafana, Prometheus, Loki, or Tempo.
- Exposure to AI/ML systems, inference services, or data‑intensive workloads.
- Experience contributing to CI/CD processes and deployment automation.
- Familiarity with hybrid architectures spanning device, edge, and cloud.
- Passion for automation, reliability, and operational excellence.
What Success Looks Like
- Systems become easier to operate, observe, and trust.
- Alerts are more accurate and actionable.
- On‑call load decreases through thoughtful automation and improvements.
- Deployment workflows become more reliable and repeatable.
- You grow toward deeper ownership and technical leadership within the reliability engineering organization.
Infosys is seeking Java AEM Developer. This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- Candidate must be located within commuting distance of Boston, MA or Princeton, NJ or willing to relocate to the area. This position may require travel to project locations.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
- At least 4 years of Information Technology experience
- 4 years of hands-on development experience in Adobe Experience Manager and Java.
- Strong experience with AEM as a Cloud Service and AEM On-Prem.
- In-depth knowledge of Sling, OSGi, JCR, Dispatcher, HTL, and AEM core architecture.
- Strong proficiency in Java, J2EE, Servlets, Spring (optional), and REST APIs.
Preferred Qualifications:
- Experience with unit testing frameworks like JUnit, Mockito, etc.
- Strong understanding of HTML5, CSS3, JavaScript, jQuery, and modern JS frameworks eg react JS.
- Design and develop complex components, templates, dialogs, and workflows within AEM.
- Build scalable, reusable, and maintainable AEM solutions aligned with enterprise architecture.
- Implement AEM as a Cloud Service features, including Sling models, Content Fragments, Experience Fragments, and Core Components.
- Upgrade, migrate, and optimize AEM On-Premises instances to AEM Cloud.
- Experience with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, etc.).
- Knowledge of cloud platforms: Adobe Cloud Manager, AWS/Azure/GCP (added advantage).
- Excellent problem-solving skills and performance debugging.
- Strong communication, documentation, and client-facing skills.
- Experience in Agile/Scrum environments.
Estimated annual compensation range for this role will be as follows:
In NJ/ MA: Min $76071 to Max $98893; Min $78903 to Max $102574
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
EEO/About Us :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Location: Database Engineer
Duration: 11-12 months
Location : Austin , TX ( 78759) Hybrid role - In office Mon, Wed, Thurs is a must. (No flexibility on these days)
Job Description:
The Cassandra Database Engineer is an expert across NOSQL database technologies, but specifically a specialist on Cassandra database administration.
For this position, NOSQL database expertise is mandatory with a primary focus on Cassandra databases, as well as expertise in Public Cloud technology (AWS and/or GCP).
For this mission, the engineer will primarily be responsible for database operational activities.
Essential Functions / Key Areas of Responsibility
The Database Engineer primary responsibility footprint:
· Database performance analysis and operations review for production database platforms
· Manage database operations activities including incident response, database alert resolution, and managing third party support engagement
· Deploy and maintain database monitoring solutions.
· Test and build database restore and recovery procedures
· Database platform deployment, installation, patching, change management, and third-party software upgrades.
· Responsible for database hardening procedure identification and deployment on public cloud, hosted, and on-premises platforms.
· Responsible for providing database expertise and operations support to the technical support teams and project delivery teams.
· Responsible for participating in database platform review, bench and tuning exercises, security evaluation, provide technical analysis and proactive recommendations for improvements and/or design changes for production platforms
Minimum Requirements: Skills, Experience & Education
· HS diploma with 8+ experience in Cassandra administration (NOT architecture or design)
· College degree in Computer Science preferred + 8-10 years’ experience
· NOSQL Database: 8-10 years Cassandra administration
· Extensive background with public cloud database deployment, management and migration.
· Expertise in database concepts, defining standards, processes, and procedures in database deployment methodologies
· Expert in operations of high-profile production database platforms with high SLA and high-performance expectation
· High level of experience in managing change on production database platform on hosted, on premise, and cloud database platforms
· Expert in deploying high availability database architectures
· Proactive, team player, and leadership qualities with strong technical background
· Excellent verbal and written communication skills
Preferred Qualifications
· Highly skilled in Cassandra database administration
· DataStax enterprise Cassandra administration a plus
· Strong production operations and troubleshooting skills
· Linux operating system background
· Skilled in Public Cloud deployment methods/tools (Gitlab, Terraform, Datadog)
· Knowledge of Kubernetes and Docker.
· Database performance evaluation and platform bench participation
Special Position Requirements:
Candidate will need to be able to multitask and quickly switch if needed to work on emergency incidents on production platforms. The position requires the ability to be able to manage tight deadlines and have visibility on project delivery goals and the ability to communicate effectively to project teams and management. The candidate will be able to thrive in fast paced work environment.
- Looking for a candidate that is currently in the position of maintaining Cassandra clusters today (avoid those that have worked in past, or a couple years ago...)
- How many clusters are maintained today
- How many nodes
- What Cassandra version are they
- How many years have you worked on Cassandra (ideally 5+)
- Candidate has operations experience and can speak to challenges in his environment today
- manages patching / upgrades
- is called upon in crisis to manage
- delivers new environments
- Performance tuning experience with Cassandra
- familiar with backup and recovery
- Familiar with monitoring Cassandra (Prometheus or Datadog a plus)
- is go to for other teams on Cassandra database topics
- Candidate is adaptable to work in fast paced environment, context switching is normal
- Candidate is ok to be in stressful/challenging situations
- Outages
- Crises team
- War room
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The Principal AI Security Engineer is a senior technical leader on the AI Security team, responsible for designing, building, and operating security controls for generative AI and Machine Learning (ML) systems across their full lifecycle: data, training, deployment, and runtime.
This role is deeply hands-on: you will work directly with data science, MLOps, platform, devops and application teams to secure LLMs, RAG systems, AI agents, and AI-enabled products. You will also lead the intake and review process for AI use cases, helping the organization adopt AI safely and at scale in a highly regulated environment.
The ideal candidate combines:
* Strong security engineering and cloud architecture experience
* Deep, current familiarity with modern AI/LLM tooling and practices
* Familiar and can cover basic coding within the AI tooling space (python, others)
* The ability to communicate clearly with senior leadership and influence enterprise-wide strategy
Essential Duties and Responsibilities
Secure AI / ML platforms and workloads
* Lead security architecture and threat modeling for AI/ML systems, including LLMs, RAG pipelines, agents, and AI-powered applications.
* Design and implement security controls as code (services, libraries, infrastructure-as-code, policy-as-code) for AI/ML platforms and workloads.
* Lead and help setup the basic infrastructure needed to safely rollout AI - MCPs, LLMs, pipelines, Test harness for AI (ie: harmbench), intake automation.
* Partner with data science and MLOps teams to harden:
- Data ingestion and labeling
- Training and fine-tuning pipelines
- Model registries and deployment workflows
- Inference APIs, agents, and integrations
* Define and champion secure reference architectures and patterns for common AI use cases and focus on composable architecture.
AI use case intake & governance
* Design, implement, and continuously improve the intake, triage, and review process for AI/ML and generative AI use cases across the organization.
* Build and automate self-service workflows (e.g., request forms, risk questionnaires, routing, approvals) that balance speed of delivery with security, privacy, and compliance with a focus on risk scoring and scorecards.
* Define risk-based criteria for AI use case approval, including data sensitivity, model and vendor selection, integration patterns, and control requirements; this will involve in re-mapping the complete end to end lifecycle.
* Review proposed AI solutions from concept through deployment, providing clear, actionable guidance to product and engineering teams.
* Maintain visibility into the AI use case portfolio and risk posture, and provide regular reporting to leadership and governance bodies.
Monitoring, detection & assurance
* Establish and maintain monitoring and detection for AI-specific threats, such as:
- Prompt injection and jailbreak attempts
- Data exfiltration and sensitive data exposure
- Misuse or abuse of AI tools and agents
- Anomalous model or pipeline behavior
* Integrate AI/ML systems with existing logging, SIEM, and incident response processes.
* Lead or participate in AI-focused security assessments, red-teaming, and adversarial testing; drive remediation and verification.
Strategy, leadership & enablement
* Help define and evolve the organization's AI security strategy, standards, and roadmap in partnership with Security, Engineering, Data, Legal, Privacy, and Risk.
* Translate global privacy, data sovereignty, and regulatory requirements into practical technical controls for AI workloads across multiple cloud environments.
* Prepare and deliver executive-ready briefings and narratives on AI security risks, controls, and progress.
* Mentor other engineers and serve as THE internal subject matter expert on AI/ML security, generative AI, and LLM-based systems.
Qualifications Expected for Position
- 7+ years of experience in information security, security engineering, or related fields, including significant time building and securing production systems.
- 3+ years of hands-on experience with AI/ML technologies (such as LLMs, RAG, model training/fine-tuning, MLOps, or AI-powered products), including implementation of security controls or guardrails for these systems.
- Strong programming skills in one or more relevant languages (e.g., Python, TypeScript/JavaScript, Go, or similar), with a track record of contributing to production-grade tools, services, or libraries.
- Deep understanding of cloud security architecture and controls on at least one major cloud platform (AWS, Azure, or GCP), including identity, networking, secrets management, data protection, logging, and monitoring.
- Experience designing and implementing controls in a highly regulated environment; healthcare or financial services preferred.
- Demonstrated ability to lead complex technical initiatives across multiple teams, from problem definition through design, implementation, and adoption.
- Proven ability to communicate complex technical and risk topics clearly to both engineering teams and senior leadership.
Preferred Qualifications:
* Practical experience securing LLM- and genAI-based systems, such as:
- RAG architectures backed by internal data
- AI assistants, copilots, or agents integrated with enterprise tools
- Fine-tuned models and model hosting platforms
* Experience with AI IDE tools
- cursor, windsurfer, others
- Knows the security problems and has practical solutions that balances innovation with innovation.
* Familiarity with AI/ML frameworks and ecosystems (e.g., TensorFlow, PyTorch, Scikit-learn) and/or modern LLM development stacks and IDEs (e.g., API-based LLMs, self-hosted models, AI-enhanced coding tools).
* Experience with:
- Security for data pipelines, feature stores, and model registries
- Detection engineering or SIEM tuning for AI-related events
- Red-teaming or adversarial testing of AI systems
* Evidence of ongoing engagement with AI and security (such as side projects, open-source contributions, lab environments, publications, or conference talks).
* Familiarity with emerging AI security and safety standards and forward-looking industry guidance and horizon reports.
* Relevant certifications (e.g., cloud security, security engineering, or governance) are a plus.
* Strong analytical and problem-solving skills, with the ability to operate effectively in a fast-evolving technical and regulatory landscape.
* High level of integrity and ethical conduct.
This role is a fit if you:
* Regularly build, break, or secure AI/ML or LLM-based systems in your day-to-day work or personal projects.
* Are comfortable reading and writing code, experimenting with new AI tools, and wiring them into real systems.
* Enjoy turning ambiguous AI ideas and risks into concrete architectures, controls, and automation.
* Can move fluidly between deep technical discussions and concise, executive-level explanations.
This role is not a fit if you:
* Prefer to focus solely on policy, governance, or vendor assessments without hands-on technical work.
* Do not actively engage with current AI/LLM tooling, research, and emerging practices.
* "Describe a specific LLM or AI/ML system you have secured. What were the main risks and what controls did you implement?"
* "What AI tools, libraries, or environments do you actively use or experiment with today (work or personal), and for what?"
* "What do you see as the most important AI security or safety developments on the horizon over the next few years, and why?"
The base salary range for this position is$180,000 - $190,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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Location: Remote
Duration: 12 Months
Overview
- The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
- WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
- PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
- Access governance improvements (who has access to what, and why)
- Cross?platform identity initiatives spanning Security Services
- This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
Support identity initiatives that commonly require:
- SAML certificate lifecycle coordination
- SAML = Security Assertion Markup Language (a standard for single sign-on)
- Coordinating certificate rotation across multiple applications, environments, and vendors
- Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
- SAML connection migration planning and execution support
- Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
- IdP = Identity Provider (system that authenticates users)
- Migration readiness and execution tracking
- Requirements capture, integration mapping, status reporting, and risk/dependency management
- Documentation at scale
- Maintaining living runbooks and migration guidance in Confluence
- Keeping Jira work items audit-ready with clear ownership and due dates
Key Responsibilities
- IAM Program & WIAM Migration Support
- Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
- Entra ID = Microsoft's cloud identity service (formerly Azure AD)
- Track milestones and deliverables across workstreams, including:
- Certificate updates and expirations
- RBAC updates
- RBAC = Role-Based Access Control (access is granted by role)
- Compliance-driven tasks and evidence
- Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
- Conduct impact analysis of technology changes on business processes and IAM systems
- Provide system and business process support across multiple IAM program engagements
- Business Analysis & Delivery Coordination
- Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
- Business requirements (what is needed)
- Functional requirements (what the solution must do)
- Technical requirements (how it integrates and operates)
- Document and assess current-state IAM processes, integrations, and access models
- Maintain rigorous Jira notes including:
- Ownership, due dates, constraints, risks, dependencies, and decisions
- Maintain accurate, iterative Confluence documentation for all IAM projects
- Assist with data models and interface specifications where needed for IAM systems
- Log system and process changes using approved change management tools (e.g., FastTrack)
- Ensure IAM changes are properly tested before deployment
- Coordinate UAT and functional testing
- UAT = User Acceptance Testing (business confirms the solution meets needs)
- Meeting & Stakeholder Management
- Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
- Support collaborative system and data design sessions with users and technical teams
- Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
- Summarize meetings with clear action items and track accountability
- Present complex IAM options and tradeoffs in a clear, decision-supporting way
- ???Quality, Documentation & Governance
- Ensure IAM changes and access-control updates are properly authorized by management
- Handle confidential identity-related information professionally and securely
- Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
- Ensure documentation is clear, complete, current, and aligned to corporate standards
- Adhere to corporate policies, procedures, and IAM governance requirements
Requirements
- Core Experience (Required)
- Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
- Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
- Hands-on experience with IAM concepts and platforms, such as:
- Federation and SSO
- SSO = Single Sign-On (one login for multiple apps)
- SAML and certificates
- RBAC
- Directory technologies (e.g., LDAP/AD concepts)
- Strong understanding of SDLC and testing methods
- SDLC = Systems Development Life Cycle (plan build test deploy support)
- Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
- Technical & Analytical Skills (Required)
- Strong Excel skills for tracking plans, owners, timelines, and dependencies
- Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
- ODBC = Open Database Connectivity (standard way to connect to databases)
- Ability to produce process documentation that is structured and easy to follow
- Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
- Behavioral & Professional (Required)
- Strong stakeholder management and the ability to influence with data-driven reasoning
- Highly organized multitasker with attention to detail
- Energetic, engaging, and collaborative working style
- Demonstrates professionalism and ethical conduct in all interactions
- Education / Background
- BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
- 10+ years comparable experience)
- Compliance familiarity (security, audit, access control) strongly preferred
- Prior experience in Identity & Access Management, Security, or similar field
Products & Tools (Required vs. Nice to Have)
- Required (Day 1 Readiness)
- Jira (work tracking, user stories, acceptance criteria)
- Confluence (documentation, runbooks, migration guidance, decision logs)
- Servicenow (ticketing and request flows)
- Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
- SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
- Working knowledge of at least one identity platform:
- PingFederate (legacy federation) and/or
- PingOne Advanced Identity Cloud (AIC) and/or
- Microsoft Entra ID
- Nice to Have (Accelerators)
- Visio / Miro (process flows, integration diagrams)
- Splunk familiarity or other log query experience
- SharePoint (document management / collaboration)
- Microsoft Project / Project Server (formal project plans and dependencies)
- Change management tooling (e.g., FastTrack)
- Scripting familiarity (e.g., Python) for light automation or data validation
- eCommerce domain exposure (rare, but beneficial in some integration scenarios)
Certifications (Preferred vs. Nice to Have)
- Preferred
- Security/IAM adjacent certification (any of the below are helpful)
- CISSP
- Security+ (baseline security knowledge)
- Identity-focused training/certificates (Ping/Microsoft identity learning paths)
- Nice to Have
- CBAP / CCBA (IIBA Business Analysis certifications)
- CBAP = Certified Business Analysis Professional
- CCBA = Certification of Capability in Business Analysis
- Agile certification (CSM, PSM, or equivalent)
- CSM = Certified ScrumMaster
- PSM = Professional Scrum Master
- Cloud fundamentals (Azure fundamentals or similar)
- Testing certifications (ISTQB or equivalent)
- ISTQB = International Software Testing Qualifications Board
