Infosys Jobs in Usa

Job Title: Data Entry

Location: Reno, NV (Onsite)

Type: Fulltime

Job Description:

In the role of process associate, you will execute transactions as per prescribed guidelines and timelines and follow all predefined procedures to meet SLA target and to ensure that the performance parameters are met.

You will be responsible for keeping accurate records of business activities including detailed information on Agreements/Orders, exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance. A Process Associate must accept and deal with customer communication for agreed languages.

We are seeking dynamic individuals to join our team as Process Associate. The successful candidates will specialize in managing validations and auditing the orders and agreements. This role would suit driven individuals who would enjoy working as part of a Global team and would like a clear career path ahead of them. Our team members gain Global exposure, paid training, career growth opportunity and unlimited lattes and cappuccinos. Oh, and I almost forgot to mention paid overtime.

Responsibilities may include but are not limited to:

• Review and validate documents, processing bills, analysis of data.

• Respond to complaints/queries on mail and interact with vendors for order management

• Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys

• Deliver on the new process/approach to meet client and internal goals

• Adhere to Service Level Agreement compliance and Process compliance standards

• Serve as backup support to others on the on the team

• Suggest more efficient ways for processing of work; learn new areas for possible future ownership

Qualifications:

Basic:

• High School diploma or GED equivalent

• 6 months of experience in the job description

Preferred:

• 1 year of previous experience in a similar data entry or administrative role

• Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems

• Analytical and problem-solving skills

• Ability to work effectively as part of a team

• Ability to provide a strong focus on customer satisfaction

• Administration & organizational skills

• Written and oral communication skills

• Willingness to learn new processes and tasks

• Flexible schedule (overtime eligible)

Process Associate - Customer Service

In the role of Process Associate you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and annuity products. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, and you’ll maintain a positive and professional demeanor while meeting or exceeding quality and efficiency goals.

Qualifications:

Required

• High School Diploma or GED Equivalent.
• At least 1 years of experience in the job description below

Preferred

• Analytical skills
• Oral and written communication skills
• Call Center experience
• Ability to work autonomously in a hybrid environment
• Knowledge of the insurance industry or insurance products/procedures through a combination of experience and/or coursework
• Ability and willingness to learn multiple financial concepts and systems
• Flexibility in a fast-paced, team-oriented environment
• Organizational and follow through skills
• Sensitivity to service and quality

Your responsibilities include but may not be limited to

• Take initiative and ownership in every call and situation
• Provide answers and solutions in a manner all parties can understand
• Research information and handles return calls/other follow-up as needed
• Provide accurate quotes and creates business correspondence via paper or electronic format in a timely manner
• Navigate multiple computer systems/applications and utilizes search tools to find information
• Adhere to call guidelines
• Meet or exceeds department quality standards
• Document client life and annuity contracts by adding timely notes with the most current information so it is readily available to all other company personnel

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Us

Infosys McCamish Systems,( ) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.( ) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim – generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish’s many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/

Infosys is seeking an AS400 Developer. In this role, you will collaborate with key customers to apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code work you're doing for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; you will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 2 years' experience with Information Technology.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Experience with IBM AS400 & RPGLE along with developing applications and maintaining applications developed in AS400/ IBM i.
• Locations for this position is Houston, TX. This position requires travel and/or relocation to project/client locations

Preferred Qualifications:

• At least 2 years proven knowledge and understanding of SDLC (System Development Life Cycle). Production grade AS400 development projects experience is a must.
• Good working knowledge in ILE RPG, CL & DB2/400.
• Ability to be a part of a diverse team/ multiple stakeholder environment.
• Analytical skills to identify root cause and come up with solutions/alternatives.
• Working in an agile environment with Scrum, Kanban, SAFe methodologies.
• Experience and desire to work in a Global delivery environment.
• Experience in supply chain, sales domains are preferred.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Infosys is seeking an Azure Platform Admin .This position’s primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables for the team. The chosen candidate will assist in the technical design of Azure Data Platforms; builds automations, integrate Data products through automation, understands data security, retention, and recovery. The role holder should be able to research on technologies independently to recommend appropriate solutions & should contribute to technology-specific best practices & standards; contribute to success criteria from design through deployment, including, reliability, cost-effectiveness, performance, data integrity, maintainability and scalability; contributes expertise on significant application components, program languages, databases, operating systems, etc., and guides/mentors the team during the build and test phases.

Required Qualifications

• Candidate must be located within commuting distance of Richardson, TX or Raleigh, NC or Tempe, AZ or Hartford, CT or Indianapolis, IN or be willing to relocate to the area.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• At least 4 years of Information Technology experience
• Hands‑on experience specifically in Databricks and Azure administration.
• Hands‑on experience in Azure data/infra roles supporting ADF and Databricks across multi‑environment setups (Dev/QA/Prod).
• Experience supporting and optimizing large‑scale data processing environments and mission‑critical data pipelines.
• Hands-on experience administering Azure Databricks or Databricks on AWS/GCP, including Workspace provisioning, Cluster configuration, Job scheduling & administration, Access control and permissions
• Strong experience with Identity and Access Management (IAM), Unity Catalog, Secret scopes and credential management, Audit logging and compliance and Network and security configuration for Databricks environments

Preferred Qualifications:

• Significant experience writing Hashi Corp Terraform configurations and modules. Proficient in translating designs into fully developed Terraform code
• Understanding of Azure data analytics technologies including Azure Data Factory, Azure Databricks, Azure Open AI. Azure data services deployment experience.
• Experience in enterprise-scale environments, building highly available IaaS and PaaS solutions
• Understanding of landing zones, cloud-native security, monitoring and logging tools, and well-architected Framework principals
• Strong problem solving, analytical and interpersonal skills.
• Excellent written & verbal communication, ability to multitask, work well under demanding situations, prioritize and meet deadline
• Certifications
• Azure Data Engineer, Azure Administrator, Azure Architect
• Databricks Associate/Professional certifications

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Senior Consultant- Insurance Business Process Reimagination, AI & Automation

About the role

The applicant should have experience in advising Insurance client executives, both business and IT, and experience leading teams working on Insurance business process reimagination, optimization, AI and Automation engagements. Applicants should have some of the following experiences:

• Experience in working on Insurance Business Process across multiple Insurance product lines
• Life
• Annuities
• Brokerage
• Property & Casualty (Personal and Commercial Lines)
• Employee Benefits
• Disability Insurance
• Long Term Care
• Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc.
• Process reimagination, process optimization, change management, design thinking type techniques.
• Experience in process discovery, process assessment by identifying opportunities for process improvement and business process automation.
• Worked on end-to-end current state mapping and future state solution creation.
• Experience in end-to-end business process automation engagements with insurance carriers.
• Must have implemented different intelligent automation capabilities for insurers including RPA, RDA, Intelligent Document Processing (IDP / iOCR), AI/ML, Chat BOTS and GenAI.
• Digital transformation, modernization programs.
• Experience with BPMN tools including not limited to IBM Blue Works, Visio, etc.
• Experience implementing Automation platforms like UiPath/BluePrism/Automation Anywhere/Pega Robotics/Appian for Insurance operations.
• Agile / Scrum / Kanban Methodology.
• Competency in SharePoint, PowerBI, JIRA/Trello/ADO.

Additional Consulting Responsibilities

• Client Relationship and Development: Regularly interacts with clients, including clients at senior levels. Expresses himself/herself well to clients and answers questions fluidly. Earns client’s respect.
• Client Delivery: Delivers high-quality client outputs on time, more or less independently: Seeks advice and counsel where needed. Begins to mentor and direct the efforts of others.
• Consulting Behaviours: Works independently with minimal oversight. Identifies and seizes opportunities by taking decisive action. Maintains flexibility on the job; adjusts schedule, tasks, and priorities when necessary. Demonstrates learnability. Shows willingness to step outside of comfort zone and take on new challenges and responsibilities. Engages in firm and practice building.
• Core Consulting Skills: Constructs simple, complete, compelling business cases to support recommendations. Masters facilitation and meeting skills; plans and leads effective meetings; understands different decision-making styles and drives decision-making. Masters basic presentation skills. Delivers credible presentations for client work; leads discussions with clients at peer or team lead level. Develops focused expertise in a particular horizontal or vertical area.

Basic Qualifications

• Bachelor’s degree or foreign equivalent required.
• At least 5 years of relevant work experience with a P&C insurer or comparable consulting services.
• Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
• Excellent relationship-building abilities.
• Ability to collaborate with resources in global delivery model.
• Experience in Agile and/or hybrid methodologies.

Preferred Qualifications

• MBA or equivalent advanced degree, Industry-related certification preferred.
• Creative problem solver
• Strategic mindset and the ability to collaborate with other team members.

For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual gross compensation range is $130,000 to $177,000

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

EEO/About Us :

About Us

Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.

Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Job Title: Process Associate – Customer Service Representative

Location: Reno, NV.

Job Description

In the role of Process Associate, you will execute transactions as per prescribed guidelines and timelines and follow all predefined procedures to meet SLA target and to ensure that the performance parameters are met.

You will be responsible for keeping accurate records of business activities including detailed information on Agreements/Orders, exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance. A Process Associate must accept and deal with customer communication for agreed languages.

Responsibilities may include but are not limited to:

• Review and validate documents, processing bills, analysis of data.
• Respond to complaints/queries on mail and interact with vendors for order management
• Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys
• Deliver on the new process/approach to meet client and internal goals
• Adhere to Service Level Agreement compliance and Process compliance standards
• Serve as backup support to others on the on the team
• Suggest more efficient ways for processing of work; learn new areas for possible future ownership

Basic Qualifications:

• High School diploma or GED equivalent
• 6 months of experience in the job description

Preferred Qualifications:

• 1 year of previous experience in a similar data entry or administrative role
• Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems
• Analytical and problem-solving skills
• Ability to work effectively as part of a team
• Ability to provide a strong focus on customer satisfaction
• Administration & organizational skills
• Written and oral communication skills
• Willingness to learn new processes and tasks
• Flexible schedule (overtime eligible)

About Us

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 45 delivery centers in 16 countries spread across 5 continents, with 57,694 employees from 111 nationalities, as of March, 2024.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

DFW Sales Opportunity – Senior Account Manager (Tech Consulting / Services)

I’m partnering with our partner , a fast-growing digital engineering and consulting company focused on AI, Cloud, Data, and Digital Transformation. They’re looking to add a hungry, aggressive Senior Account Manager in the Dallas market to drive new business and manage key enterprise relationships.

Highlights

• Base + uncapped commission (Year 1: $140K–$200K+)

• Top performers earning $500K+

• Full benefits + 401K match

• Remote role, must sit in DFW

• Long-term growth in one of the fastest-growing sectors in tech

• Work with Fortune 500 and emerging enterprise clients

What they’re looking for

• 3–6+ years of B2B service sales

• Experience selling project-based / consulting services (not just staff augmentation)

• Background in IT, digital transformation, AI, cloud, or tech solutions

• Experience managing complex accounts and long sales cycles

• SOW sales experience

• Strong hunter mindset with proven new business development success

• Comfortable selling to VP, C-suite, and senior stakeholders

• Telecom or enterprise account exposure is a plus

Ideal background

Companies like:

• Infosys

• Protiviti

• TEKsystems

• Apex Systems

• Inspyr Solutions

• The Select Group

This is an incredible opportunity to join a company founded by a Microsoft veteran, with over 2,000 employees globally and strong momentum across multiple industries. If you’re entrepreneurial, solution-oriented, and ready to build something, this could be a great fit.

If you’re interested or know someone who may be, apply here or email your resume to

Principal: Business Process Reimagination, AI & Automation, North America

About the Role -

The applicant should have experience in advising Insurance client executives, both business and IT, and experience leading teams working on Insurance business process reimagination, optimization, AI and Automation engagements. Applicants should have some of the following experiences:

• Experience in working on Insurance Business Process across multiple Insurance product lines
• Life
• Annuities
• Brokerage
• Property & Casualty (Personal and Commercial Lines)
• Employee Benefits
• Disability Insurance
• Long Term Care
• Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc.
• Process reimagination, process optimization, change management, design thinking type techniques.
• Experience in process discovery, process assessment by identifying opportunities for process improvement and business process automation.
• Worked on end-to-end current state mapping and future state solution creation.
• Experience in end-to-end business process automation engagements with insurance carriers.
• Must have implemented different intelligent automation capabilities for insurers including RPA, RDA, Intelligent Document Processing (IDP / iOCR), AI/ML, Chat BOTS and GenAI.
• Digital transformation, modernization programs.
• Process Mining and Task Mining.
• Experience with BPMN tools including not limited to IBM Blue Works, Visio, etc.
• Experience implementing Automation platforms like UiPath/BluePrism/Automation Anywhere/Pega Robotics/Appian for Insurance operations.
• Experience in value realization and continuous monitoring of benefits from process improvements and automation.
• Operating Model optimization of Insurance operations.
• Agile / Scrum / Kanban Methodology.
• Competency in SharePoint, PowerBi, JIRA/Trello/ADO.

Additional Consulting Responsibilities

• Client Relationship and Development: Leads team interactions with clients, including clients at senior levels. Anticipates and proactively addresses client’s needs. Earns client’s respect and appreciation.
• Client Delivery: Leads client delivery teams. Manages projects and drives projects to completion.
• Value and Expertise: Establishes focus area and concentrates deployment and delivery in that area. Establishes track record in focus area. Begins to contribute thought leadership and IP in focus area.
• People Development and Learning: Mentors and develops consultants on delivery teams. Ensures team members have skills needed to execute and deepen their expertise while on the project. Has counselees and meets them regularly. Helps them understand strengths and weaknesses, set realistic targets, and establish development plans that balance firm needs and personal aspirations.
• Consulting Behaviours: Develops focus area or specialization. Builds personal brand. Leads and mentors others. Cares about development of junior consultants and invests in their progression. Grows Infosys network outside of Consulting. Leverages relationships with CSG and other delivery units to enhance client solutions and identify new opportunities for Consulting work. Reads situations and adjusts personal approach accordingly. Adopts behavior and language appropriate to the situation, to stay effective in different environments. Stays abreast of market developments in practice or discipline. Identifies threats and opportunities and positions to meet them; proactively learns new skills and abilities to stay relevant.
• Leadership and Firm Development: Leads delivery teams effectively, providing direction, guidance, motivation, course correction, and air cover as appropriate. Supports development of innovative thinking. Understands the Infosys Consulting business drivers and KPIs needed to build an effective and successful business. Represents Infosys through appropriate application of Infosys' sales and marketing materials/publications (service offerings, blog posts, etc.). Plays a key role in practice or firm-building activities. Takes bottom-line responsibility for firm building deliverables or activities.
• Sales: Supports Associate Partners and Partners in pursuit and proposal work. Identifies opportunities from client work and relationships; raises them to appropriate Associate Partner or Partner for action.

Qualifications

• Bachelor’s degree or foreign equivalent required.
• Minimum of 7 years of relevant work experience with 2 years of experience in comparable consulting services.
• Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
• Excellent relationship-building abilities.
• Ability to collaborate with resources in global delivery model.
• Experience in leading programs using Agile and/or hybrid methodologies.

Preferred Qualifications

• MBA or equivalent advanced degree, Industry-related certification preferred.
• Creative problem solver
• Strategic mindset and the ability to collaborate with other team members

For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual gross compensation range is $168,000 to $234,000

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

EEO/About Us :

About Us

Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.

Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Infosys is seeking an Automation Test Lead.

As an Automation Test Lead, you will act as a validation and quality assurance expert and review the functionality of existing systems. You will conduct requirement analysis, define test strategy & design and lead execution to guarantee superior outcomes. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients’ business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• 4 years of Information Technology experience.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
• Candidate must be located within commuting distance of Tampa, FL or be willing to relocate one of these areas.
• This position may require travel in the US and Canada.
• At least 4 years of software testing experience.

Preferred Qualifications

• 4+ years of software testing experience
• 4+ years of core Java-Selenium, TestNG hands-on automation experience
• Hands-on experience in API testing (Swagger/Postman and Rest Assured)
• Experience in backend testing and data validation
• Well versed with the testing process, Agile methodologies
• Experience integrating tests with CI/CD pipeline
• Understanding of test management process and SDLC/STLC
• Experience with DevOps and Test Infrastructure tools such as Jenkins, Git, Jira
• Good soft skills

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

Health and Dependent Care Reimbursement Accounts

Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)

401(k) plan and contributions dependent on salary level

Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Principal, Insurance Brokerage

About the Role - Principal, Insurance Brokerage, North America

The applicant should have experience in advising insurance broker client executives, both business and IT, and experience leading teams for digital transformation, process reimagination, platform modernization programs, AI, and internal/external consulting engagements. Applicants should have some of the following experiences in the brokerage industry:

• 360-degree experience across the brokerage value chain including Prospecting, Submissions, Loss Cost & Exposure Analysis.
• Functional Areas – Submission Management, Carrier Management, Risk Management Programs, Policy renewals, Reinsurance, Claims and TPA.
• Broker Integration with Carriers, Agents, and Reinsurers.
• Digital transformation programs or modernization programs or experience transformation.
• Legacy transformation, and digitization of services across the brokerage value chain.
• Business operations in problem identification, analysis, and recommendation –analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future state.
• Process reimagination, process optimization, change management, design thinking type techniques.

Additional Consulting Responsibilities

• Client Relationship and Development: Leads team interactions with clients, including clients at senior levels. Anticipates and proactively addresses client’s needs. Earns client’s respect and appreciation.
• Client Delivery: Leads client delivery teams. Manages projects and drives projects to completion.
• Value and Expertise: Establishes focus area and concentrates deployment and delivery in that area. Establishes track record in focus area. Begins to contribute thought leadership and IP in focus area.
• People Development and Learning: Mentors and develops consultants on delivery teams. Ensures team members have skills needed to execute and deepen their expertise while on the project. Has counselees and meets them regularly. Helps them understand strengths and weaknesses, set realistic targets, and establish development plans that balance firm needs and personal aspirations.
• Consulting Behaviours: Develops focus area or specialization. Builds personal brand. Leads and mentors others. Cares about development of junior consultants and invests in their progression. Grows Infosys network outside of Consulting. Leverages relationships with CSG and other delivery units to enhance client solutions and identify new opportunities for Consulting work. Reads situations and adjusts personal approach accordingly. Adopts behavior and language appropriate to the situation, to stay effective in different environments. Stays abreast of market developments in practice or discipline. Identifies threats and opportunities and positions to meet them; proactively learns new skills and abilities to stay relevant.
• Leadership and Firm Development: Leads delivery teams effectively, providing direction, guidance, motivation, course correction, and air cover as appropriate. Supports development of innovative thinking. Understands the Infosys Consulting business drivers and KPIs needed to build an effective and successful business. Represents Infosys through appropriate application of Infosys' sales and marketing materials/publications (service offerings, blog posts, etc.). Plays a key role in practice or firm-building activities. Takes bottom-line responsibility for firm building deliverables or activities.
• Sales: Supports Associate Partners and Partners in pursuit and proposal work. Identifies opportunities from client work and relationships; raises them to appropriate Associate Partner or Partner for action.

Qualifications

• Bachelor’s degree or foreign equivalent required.
• Minimum of 10 years of relevant work experience with 2 years of experience in comparable consulting services.
• Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
• Excellent relationship-building abilities.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Ability to collaborate with resources in global delivery model.
• Experience in leading programs using Agile and/or hybrid methodologies.

Preferred Qualifications

• MBA or equivalent advanced degree, Industry-related certification preferred.
• Creative problem solver
• Strategic mindset and the ability to collaborate with other team members

For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual gross compensation range is $168,000 to $234,000

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

EEO/About Us :

About Us

Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.

Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Atlanta, GA, Bridgewater, NJ, Chicago, IL, Dallas, TX, New York, NY, San Francisco, CA, Seattle, WA

State / Region / Province

Country

USA

Skills

Domain

Consulting

Interest Group

Company

ITL USA

Requisition ID

143120BR

Infosys Consulting’s Financial Services practice is seeking a seasoned Program Manager to lead a strategic Payments Modernization initiative focused on High-Value Payments (HVP) for a Tier-1 financial institution. This is a high-impact role involving the replacement of legacy systems with a COTS product, and the forward engineering of a rail-agnostic capabilities on a microservices platform with suitable agentic AI interventions that supports future‑ready payment flows.

The ideal candidate will bring deep domain expertise in high-value payments, strong program leadership experience, and a proven track record of delivering complex transformation programs in regulated environments.

• 
  
• Lead end-to-end delivery of the Payments Modernization program, ensuring alignment with business goals and regulatory requirements.
  
• Drive the legacy platform replacement with a scalable, secure, and compliant COTS solution.
  
• Architect and oversee the development of a rail-agnostic payment capability that supports SWIFT, RTP, ISO 20022, and emerging rails.
  
• Collaborate with cross-functional teams including product, engineering, compliance, and client stakeholders.
  
• Manage program governance, risk mitigation, and stakeholder communication across multiple geographies.
  
• Ensure seamless integration with existing infrastructure and future‑proofing of payment capabilities.
  
• Track KPIs, manage budgets, and ensure timely delivery with high quality.
  

• 
  
• 7+ years of experience in payments domain, with at least 5 years in program management roles.
  
• Strong understanding of High-Value Payments, ISO 20022, SWIFT, Fedwire, and CHIPS.
  
• Experience with COTS product implementations in financial services (e.g., FIS, Finastra, Volante, ACI).
  
• Proven ability to lead large-scale transformation programs in complex environments.
  
• Excellent stakeholder management and communication skills.
  
• Familiarity with rail-agnostic architecture principles and modern payment ecosystems.
  
• PMP or equivalent certification preferred.
  
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
  

• 
  
• Experience working with North American banks or securities firms.
  
• Exposure to cloud-native payment platforms and API-led modernization.
  
• Ability to operate in a fast‑paced, high‑growth environment with minimal supervision.
  
• The estimated total annual compensation range for candidates based out on NJ, IL, NY, CA & WA will be $168,000 to $234,000.
  

• 
  
• Medical/Dental/Vision/Life Insurance
  
• Long-term/Short-term Disability
  
• Health and Dependent Care Reimbursement Accounts
  
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
  
• 401(k) plan and contributions dependent on salary level
  
• Paid holidays plus Paid Time Off
  

Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C‑suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Principal - Business Consulting

Work Location
Atlanta, GA, Bridgewater, NJ, Chicago, IL, Dallas, TX, New York, NY, San Francisco, CA, Seattle, WA

State / Region / Province
Country
USA

Skills
Domain
Consulting

Interest Group
Company
ITL USA

Requisition ID
143125BR

We are a leader in advisory services for many of the world’s best-known names in Financial Services. We combine innovative and human centric approaches with the latest technological breakthroughs to help large organizations drive a complex change agenda. We do this through our highly talented, industry-focused consultants, who bring deep domain expertise to senior business leaders across all our engagements. Our customized programs address key challenges and opportunities most impacting the C‑suite.

The success of our firm is delivered through our people. Leaders and consultants are drawn to our entrepreneurial culture which encourages individuals to disrupt and innovate, with no boundaries to creative thinking. We offer a different approach to consulting and an exciting growth story at the intersect of strategy and technology. We work together to create tomorrow’s leaders through our ongoing commitment to diversity, equity and inclusivity.

As a Principal, you will lead teams that execute strategic programs tackling complex, industry‑specific challenges, while further deepening knowledge in your area of specialization. You will work directly and closely with clients, affording opportunities to build relationships with business and technology leaders in Banking.

You will work with the top Fortune 500 Financial Institutions to envision new products, define domain blueprints and roadmaps, redefine experiences and processes, monetize data, modernize banking infrastructure, and drive innovation.

You will have the opportunity to develop and leverage your industry experiences and relationships to bring innovative ideas and insightful perspectives to life and become established as a thought leader in the industry. You will leverage your knowledge of the industry and market to help define the next generation of our consulting offerings and services.

• Lead the design and delivery of client advisory, solution delivery and organizational transformation engagements in standalone projects or as part of wider client programs
• Advise clients on strategy and detailed use cases by leveraging insights from industry best practices
• Lead and manage a team of consultants to develop concise and practical strategies, roadmap and/or re‑engineering program recommendations with a clear implementation path
• Oversee the formulation of hypothesis / client problem statement, identification, analysis, and interrogation of related data and synthesize the key outcomes and resulting recommendations
• Collaborate with clients to define long‑term vision, goals and strategies, help identify and design downstream product, operational and technology initiatives
• Direct teams of global consulting, IT professionals & subject matter experts in establishing comprehensive business and functional requirements, then translating those requirements into actionable project initiatives with associated metrics
• Provide insights on new and emerging best practices in Banking and contribute to the development of service offerings
• Coach and develop junior team members to deliver quality results and promote professional development
• Lead small, medium sized sales pursuits and business development activities ranging from creation of client proposals to formulating commercial constructs / contracts

• Bachelor’s degree or foreign equivalent required
• 7+ years of relevant experience with at least 5 years of management consulting experience at a top‑tier consulting firm
• Strong background of leading teams, comprising both client stakeholders, operations, business, and technology specialists
• Successful business development history including exposure to each of the various aspects of a typical sales cycle.

• MBA or equivalent advanced degree
• 5-7 years of experience working in Core Banking at banks or finance technology firms in one or more market segments – consumer and small business, middle market, and large enterprise
• Excellent business understanding of retail / commercial banking / credit card functions to help transform client operations
• Hands‑on experience in Technology or Operations with one or more leading Core Banking platform and/or experience developing or managing related business products and services.
• Good depth of knowledge in multiple areas of Core Banking such as Core Modernization, IT rationalization / re‑engineering, digital channels and experience, process optimization, business operations, and product management.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

The estimated annual compensation range for candidates based in CA, IL, NJ, WA, and NY will be $168,000 to $234,000.

• Medical/Dental/Vision/Life Insurance
• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C‑suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Atlanta, GA, Basking Ridge, NJ, Boston, MA, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Francisco, CA, Seattle, WA

USA

As a Principal Consultant specializing in IT Applications for Energy & Utility, you will lead and manage complex projects that involve analyzing, designing, and implementing separation and integration of IT applications that include ERP and non-ERP applications which can be COTS or custom. You will leverage your experience to provide IT strategic direction, drive operational excellence, and liaise with business process owners and application owners to ensure the running of business operations using the IT applications. You will work closely with clients and senior leadership to ensure the successful delivery of IT infrastructure solutions.

• 
  
• Lead IT application projects, ensuring alignment with the overall business strategy and IT roadmap.
  
• Develop and present strategic roadmaps for IT applications for a workstream including transformation, focusing on standardization, efficiency, and cost savings.
  
• Collaborate with senior leadership ensuring proper program governance, and business continuity.
  
• Stay abreast of emerging technologies and trends in IT applications for a functional areas and lead their adoption where appropriate.
  

• 
  
• Manage front-office and back-office application solutions.
  
• Oversee the analysis, design, and implementation of scalable and resilient IT application solution, involving COTS or custom applications for at least one functional area.
  
• Lead and guide Day 1 and TSA exit planning for a functional area.
  
• Manage projects for separation and integration of applications.
  
• Lead effort and develop strategies for standardization of business processes and applications.
  
• Create solutions for business requirements including extension of functionality in existing ERP and non-ERP applications and selection of new best of breed COTS packages.
  
• Create project plans and manage them. Highlight the risks and issues and creating mitigation plans.
  
• Identify project dependencies to ensure critical path is managed closely.
  
• Manage testing cycles (SIT and UAT) for each project.
  
• Manage cutover activities for separation/ integration projects.
  

• 
  
• Create system landscape diagram.
  
• Create high level integration strategy.
  
• Manage integration activities across systems and guide the teams to ensure scalability and flexibility.
  
• Ensure end to end testing of integrations across systems.
  

• 
  
• Lead creation of data migration strategy for master and transaction data elements
  
• Manage coordination with business teams to define data migration criteria.
  
• Provide leadership for data migration activities from data mapping to extraction, transformation, and upload.
  
• Ensure data reconciliation and signoff.
  

• 
  
• Build and maintain strong relationships with clients, understanding their needs and providing tailored IT solutions.
  
• Present project updates, findings, and recommendations to client executives in a clear and concise manner.
  
• Act as a trusted advisor, guiding stakeholders through IT transformation processes.
  

• 
  
• Lead project teams, ensuring clear communication, effective collaboration, and timely delivery of milestones.
  
• Mentor and develop team members, fostering continuous learning and professional growth.
  

• 
  
• Oversee project planning, budgeting, and resource allocation to ensure goals and timelines are met.
  
• Implement and monitor key performance indicators (KPIs) to track project success, including uptime, incident resolution time, and cost savings.
  

• 
  
• Collaborate with other service lines to create new joint offerings.
  
• Share insights through blogs, white papers, and other thought leadership.
  
• Develop Infosys methodologies and approaches to client delivery.
  
• Assist in developing IT application related tools and processes.
  
• Coach and lead other consultants and participate in the performance management process.
  
• Help recruit and retain top-quality consultants.
  

• 
  
• Lead IT application and business transformation pre-sales and sales activities for M&A, including proposal development and solution presentations.
  
• Develop execution plans, cost estimates, and risk assessments.
  
• Identify and develop new business opportunities.
  
• Conduct market and client research.
  

• 
  
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  
• Minimum of 7 years in IT applications (ERP and non-ERP) management, with significant exposure in designing and implementing solutions for business requirements.
  
• Proven experience managing complex IT projects.
  
• Consulting or client-facing experience preferred.
  
• Deep understanding of one or more functional areas (finance, commercial, supply chain and logistics, supply chain planning, manufacturing, engineering, procurement, HR).
  
• ERP or major business application implementation experience would be beneficial though not required.
  
• Application selection and implementation experience
  
• Application implementation and rollout experience or M&A application separation/ integration experience is beneficial.
  
• Excellent strategic thinking and problem-solving abilities.
  
• Strong communication and presentation skills.
  
• Proven leadership and team management capabilities.
  
• Ability to build and maintain client relationships.
  
• Ability to travel up to 100%.
  

• 
  
• Strong problem-solving skills and the ability to work independently.
  
• Solid program/project management skills, including interviewing clients, process mapping, project planning, and stakeholder communication.
  
• Strong presentation skills and experience writing successful project proposals.
  
• Relevant certifications such as PMP, application specific certifications (SAP/ Oracle/ SFDC etc.) are desirable but not required.
  
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
  

This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• 
  
• Medical/Dental/Vision/Life Insurance
  
• Long-term/Short-term Disability
  
• Health and Dependent Care Reimbursement Accounts
  
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
  
• 401(k) plan and contributions dependent on salary level
  
• Paid holidays plus Paid Time Off
  

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co‑create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:

• Ability to design and implement end‑to‑end solutions at scale
• A flat organization structure with direct access to our senior‑most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Atlanta, GA, Bridgewater, NJ, Chicago, IL, Dallas, TX, New York, NY, San Francisco, CA, Seattle, WA.

As a Principal, you will lead teams that execute strategic programs tackling complex, industry‑specific challenges, while further deepening knowledge in your area of specialization. You will work directly and closely with clients, affording opportunities to build relationships with business and technology leaders in the Lending space.

You will work with the top Fortune 500 Financial Institutions to envision new products, define domain blueprints and roadmaps, redefine experiences and processes, monetize data, modernize payments infrastructure, and drive innovation.

You will have the opportunity to develop and leverage your industry experiences and relationships to bring innovative ideas and insightful perspectives to life and become established as a thought leader in the industry.

• 
  
• The ideal candidate will have a minimum of 7 years’ experience in the Financial Services industry with an experienced domain consultant with a strong background in commercial lending, syndication, and loan trading.
  
• This role involves hands‑on expertise in guiding Loan IQ integration projects, driving business and IT workshops, and collaborating with teams to deliver tailored solutions for client requirements. The candidate will lead functional analysis, document requirements ensuring alignment with business objectives and compliance standards.
  
• Strong Knowledge Areas: Expertise in Commercial Lending and Syndication.
  
• LoanIQ platform Expertise: Proven track record as a Business Analyst, Functional Consultant, and Subject Matter Expert (SME) in LoanIQ implementations, migration and integrations.
  
• LoanIQ and Operations: Solid understanding of LoanIQ functionalities and Loan Operations/Servicing to ensure fit‑for‑purpose platform usage.
  
• Workshops and Solution Provisioning: Ability to lead and drive Business and IT workshops, crafting solutions in coordination with teams.
  
• Documentation Skills: Proficiency in writing effective Business Requirement Documents (BRDs) and Functional Specification documentation/user stories.
  
• Analytical Skills: High analytical and solution design skills to assess and address customer requirements.
  
• Bachelor’s degree or equivalent.
  
• Must be NY/ NJ Based or willing to relocate to that area.
  
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
  

• 
  
• Hands‑on experience working on and delivering business/product transformation initiatives in banking.
  
• Working knowledge of Design Thinking.
  
• Additional, nice‑to‑have qualifications:
  
• Hands‑on experience working on and delivering business/product transformation initiatives.
  
• Working knowledge of Design Thinking.
  
• Any industry certifications would be an advantage.
  
• MBA or equivalent advanced degree.
  

The estimated annual compensation range for candidates based in CA, IL, NJ, WA, and NY will be $168,000 to $234,000.

• 
  
• Medical/Dental/Vision/Life Insurance
  
• Long‑term/Short‑term Disability
  
• Health and Dependent Care Reimbursement Accounts
  
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
  
• 401(k) plan and contributions dependent on salary level
  
• Paid holidays plus Paid Time Off
  

Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C‑suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.