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Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) - Remote (Not Specified)
Salary not disclosed
Remote 2 days ago

JOB DESCRIPTION

The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!

As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will:

  • Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
  • Provide inbound customer support using a call flow guide in the customer's preferred language
  • Resolve technical issues related to hardware, software, and client products
  • Track, document, and retrieve information in databases
  • Be an amazing problem-solver
  • Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
  • Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include:

  • The ability to read, write and speak fluently both Spanish and English
  • 1+ year of customer service experience
  • A high school diploma or GED
  • Strong focus on building customer relationships
  • Comfortable using and explaining technology
  • A quiet, distraction-free environment to work from in your home
  • Proficiency in fast-paced multi-tasking with strong problem solving skills
  • Eagerness to learn new technologies
  • Strong problem-solving skills with the ability to ask probing questions to come to a resolution
  • Strong computer navigation skills and PC knowledge
  • The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
  • A desktop or laptop to complete PC and internet testing; A work computer will be provided
  • High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
  • Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

  • The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
  • DailyPay enrollment option to access pay early, when you want it
  • Full time, paid classroom and on the job training
  • Lucrative employee referral bonus opportunities
  • Health and wellness programs with trained partners to help promote a healthy you
  • Mentorship programs that support your rewarding career journey
  • Work-from-home convenience
  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
  • Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

  • English
  • Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.


Remote working/work at home options are available for this role.
permanent
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Tech Support Specialist (HVAC)
✦ New
Salary not disclosed
Roseville, MN 15 hours ago

We are seeking an experienced HVAC Tech Support Specialist to provide high-level technical support for commercial HVAC equipment and systems. This role serves as the primary contact for contractor customers needing installation guidance, troubleshooting assistance, and service support.

If you have strong HVAC systems knowledge, enjoy problem-solving, and like working directly with contractors and internal teams, this is an excellent opportunity to move into a technical support-focused position.

Key Responsibilities

  • Serve as the primary contact for field support and troubleshooting of HVAC equipment
  • Provide installation and service guidance to contractor customers
  • Support the sales team with technical service-related needs
  • Assist with control sequences and cross-manufacturer system integration
  • Communicate proactively regarding delays, technical challenges, or customer concerns
  • Maintain professional and responsive communication with customers and internal teams

Qualifications

  • High School Diploma or GED required
  • 2-year HVAC degree preferred
  • 5+ years of hands-on HVAC systems experience required
  • Temperature Control Systems or Building Automation background preferred
  • Strong troubleshooting and diagnostic skills
  • Ability to develop and interpret control sequences
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Outlook, Excel, and Word
  • Strong organizational and multitasking abilities

Work Environment & Physical Requirements

  • Office-based role with regular computer use
  • Ability to sit for extended periods
  • Occasional lifting up to 25 lbs
  • Standard weekday schedule (Monday–Friday)
Not Specified
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Travel Tech Support engineer
✦ New
Salary not disclosed
East Moline, IL 1 day ago

*Travel required at least 1-2 times per month or as business determines to deploy laptops - Expenses will be paid.


Travel technical Engineer

Onsite in East Moline, IL 61244

$23/hr.w2


Travel Requirements-

• Team of 5: working with 4 other travel techs to travel and deploy laptops/desktops in client office and factories, when these machines get build and shipped to those offices through courier.

• End User computing tech specialist traveling 1-2 per month or as business determines to deploy laptops

• This is a Travel Tech role; travel may be required at least once a month or once every 1–2 months depending on client direction.

• Client covers travel expenses (air/hotel/meals, etc.) and it is billable to the client.

• Candidates must be comfortable traveling within Iowa/Illinois and occasionally cross-state (e.g., Kansas).


Top 3 Skills:

- Hands-on experience in Depot Management/Configuration Center operations.

- Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).

- Working experience with Microsoft ecosystem and device management tools


Key Responsibilities:

- Perform imaging, re-imaging, configuration, and setup of laptops, desktops, AV devices, and smart devices.

- Execute device refresh, replacement, and lifecycle management activities in a depot/configuration center environment.

- Provide break/fix troubleshooting and hardware repair for laptops and desktops, including coordination with OEM warranty providers.

- Manage asset tagging, barcoding, assignment, and accurate inventory tracking across locations.

- Maintain and update asset movement, device status, and lifecycle records in ServiceNow.

- Conduct monthly inventory audits and reconcile physical assets with system records.

- Support shipping and receiving activities, including device staging, packaging, and coordination with logistics teams.

- Track and execute project-based deployment work, ensuring adherence to defined priorities, timelines, and guidelines.

- Update tickets, tasks, and project records in ServiceNow, ensuring data accuracy and audit readiness.

- Collaborate effectively with IT support teams, configuration centers, and shipping/receiving departments.

- Communicate clearly with customers and internal stakeholders through written and verbal updates.

- Follow standard operating procedures, security guidelines, and asset management policies.


Required Skills & Experience:

- Hands-on experience in Depot Management/Configuration Center operations.

- Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).

- Working experience with Microsoft ecosystem and device management tools, including:

- O365 / Microsoft 365

- Intune / Endpoint Management

- SCCM / Configuration Management

- Asset Management tools

- Practical working knowledge of ServiceNow for incident, asset, and task updates.

- Experience in hardware troubleshooting, break/fix repair, and vendor warranty coordination.

- Good understanding of shipping, receiving, and inventory control processes.


Behavioral & Professional Competencies:

- Strong written and verbal communication skills.

- Customer-focused mindset with the ability to work directly with end users and stakeholders.

- Ability to prioritize work effectively in a fast-paced, project-driven environment.

- High ownership, attention to detail, and accountability.

- Willingness to work from the office and support hands-on operational activities.

- Positive attitude with readiness to learn and adapt.

Not Specified
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Seasonal Tech Support Assistant (ALLENTOWN)
Salary not disclosed
Overview:

$14.50/ Hour 

 

Joining our Dorney Park team means you’ll assist with network administration and use your knowledge to help troubleshoot a variety of issues. 

You’ll also... 

  • Process user requests for reports and answer questions from users 
  • Installs, Supports, and upgrades computer hardware and software 
  • Experience in supporting: servers, storage systems, network equipment, PC or notebooks of brands like HPE, Dell, IBM 
  • Provides on-site I.T. field support including installation, servicing, and repairing computer systems and equipment 

Some of our amazing perks and benefits:   

  • Paid Training!  
  • FREE Uniforms!  
  • FREE Admission to Dorney Park and our other properties!   
  • FREE tickets for friends and family! 
temporary
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Short-term Tech Support Assistant (VERMILION)
Salary not disclosed
VERMILION, Ohio 3 days ago
Overview:

$15/hour

 

Must be 18+ 

 

At Cedar Point, work is FUN! Working as an IT Technician, you’ll provide support to users and assist with the help desk line. You’ll also…

 

  • Assist with questions and problems related to hardware, software, POS (Point of Sale) equipment, and network-related inquiries.
  • Unpack, configure, install, and dismantle equipment including POS computers, desktop computers, laptops, monitors, printers, copiers, and any accompanying peripheral devices.
  • Troubleshoot and diagnose problems related to desktops, laptops, POS, networks, cameras, and mobile devices.
  • Assist with configuration and testing of new hardware and software implementations.

 

 

Some of our amazing perks and benefits:

  • Paid training and FREE uniforms!
  • FREE Admission to Cedar Point and other Six Flags parks!
  • FREE tickets and discounts to local attractions!
  • FREE tickets for family and friends!
  • 20% discounts on food and merchandise!
  • Employee-only ride nights, game nights, and FREE FOOD events!

Responsibilities:

Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you’ll…

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge and experience that will benefit your future.

Qualifications:
  • You!
  • People who love helping others and will support the needs of our guests and associates.
  • Good judgement and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Individuals with a passion and excitement about Cedar Point.
  • Availability to include some weekdays, weekends, evenings, and holidays.
temporary
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Tech Support Contractor
✦ New
Salary not disclosed
Plano, TX 1 day ago

Job Summary

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems, billing inquiries, submits return merchandise authorizations, and promotes aftermarket sales. Answers telephone calls, and responds to emails, right faxes and voicemails within prescribed service levels. Documents, tracks, and provides accurate and timely follow through to customer inquiries. Relies on experience and judgment to plan and accomplish goals.


Essential Duties and Responsibilities:

  • Takes ownership of incoming calls from the end user community and provides one call resolution for ASSA ABLOY product lines.
  • Properly enters customer information, documents and verifies customer orders, billing and shipping addresses for invoicing and tracking purposes.
  • Responsible for follow-up on all issues, maintains quality assurance of tickets, monitors order status and backlogs for delayed orders.
  • Performs front line troubleshooting of proprietary software for product lines and tests product hardware and software applications to resolve technical inquiries.
  • Assigns tickets to the proper 2nd and 3rd level support teams, sales and field technicians.
  • Escalates calls to appropriate departments and senior management as needed.
  • Provides input on processes and assists with the development of standard operating procedures to gain efficiencies.
  • Promotes Aftermarket Sales to contribute to revenue expectations of department and company.
  • Assumes and performs other duties and responsibilities not specifically outlined herein.
  • Projects a favourable image of ASSA ABLOY Hospitality, Inc. when interfacing with the outside community.
  • Rotation of on-call phone and pager for products lines after hours and weekends.


Skill Requirements and Performance Criteria:

  • Excellent phone and interpersonal skills with customers, peers and management
  • Must be detail oriented, possess the ability to multitask, be able to organize and prioritize tasks and follow through on commitments.
  • Technical aptitude to troubleshoot and analyze hardware and software issues.
  • Adaptable to change


Education and/or Work Experience Requirements:

  • 2 to 3 years customer service experience or Technical Support experience in a fast paced environments.
  • 1 to 2 years Desktop Support or Networking knowledge is preferred.
  • High School graduate/GED with some desktop and/or technical interface experience.
  • Associate Degree in electronics, preferred or equivalent work experience.
  • Some college level course work up to a 4 year degree is desired.
  • Industry certification preferred.


Software and Technical Skills:

  • Experience with MS Office - Suite, Windows Vista, Window 2003 Server and Windows XP.
  • Network knowledge, preferred.
  • Knowledge of Navision is a strong plus or familiarity with other ERP systems.


Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
  • Must be able to talk, listen and speak clearly on telephone.


We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.


As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.


As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Not Specified
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USA_ARMO Support III
Salary not disclosed
Broussard 2 days ago
Preventive Maintenance Technician Broussard, LA 5+ Month Contract PAY RANGE: $20
- $21/HR, W 2 The Preventive Maintenance Technician is responsible for performing routine inspections and low-level preventive maintenance on specialized testing equipment, including the Weetech W424 machine.

This role ensures equipment reliability and accuracy by conducting visual inspections, basic mechanical adjustments, and electrical measurements.

Perform scheduled preventive maintenance tasks on testing machines and related equipment.

Inspect housing and sealing surfaces for wear, damage, or contamination to maintain proper sealing integrity.

Operate the Weetech W424 machine to test leakage and continuity according to established procedures.

Use voltmeters and other diagnostic tools to take accurate electrical measurements.

Conduct basic mechanical tasks, such as replacing O-rings and seals on external tool components.

Document inspection results and maintenance activities in the computerized maintenance system.

Follow all safety protocols and wear required PPE during maintenance activities.

Assist in troubleshooting minor issues and escalate complex problems to senior technicians.
Not Specified
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System Support Analyst
Salary not disclosed
Columbia, SC 2 days ago
Role Name: System Support Analyst

Location: Columbia, SC

Work Environment: Partial Onsite (3 Days in Office a week and as needed)

Schedule: M-F 4pm to midnight shift, or a 6am-4pm 4 on/ 4off schedule which works weekends and holidays.

Contract length: 12 months (Contract to Hire)

Interviews: In Person or Remote

C2 Clearance eligibility required

Job Summary:

Duties:


  • Make recommendations to management to adjust system performance parameters.
  • Delegate problem resolution to other team members and conduct follow-up.
  • 30% Provide enhancement recommendations based on long-term IT organization strategy.
  • Analyze new/revised processes/change requests from the maintainer.
  • Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
  • 30% Participate in the development of custom integration solutions.
  • Review and research issues reported from external/internal customers.
  • Evaluate interrelationships in projects to determine how changes/installations of one program will affect others.
  • 25% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.
  • Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
  • 10% Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions.
  • Act as an internal consultant, advocate, mentor, and change agent.
  • Answer questions and/or provide training for the Production Support team on current system.
  • 5% Perform installations, configuration, analysis, scheduling and tuning on complex projects.
  • Ensure Production and Test environments are up and functioning properly.
  • Perform corrective actions whenever possible to fix applications that end abnormally.


Day To Day:


  • Typical day will be to monitor batch job cycles and engage in troubleshooting if one of those jobs goes down, which would involve reaching out to App Dev or Tech Support at times for help.
  • In addition, monitoring jobs for performance issues and engaging if a job is running long or not getting CPU.


Work Environment:


  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  • Customer-focused, project-oriented applications support environment.


The Team:


  • Group Name: ASTRO-Application Stability Tools and Resiliency Operations


Team Name:


  • SPARC-Support services for Pre-production Applications and Recovery, they have an 8 person team that they will interact heavily with, along with interacting with App Dev and Tech Support on call.
  • This team has a lot of experience and works very well together. Client has been a very successful company for many years and has a strong culture of teamwork. For someone who performs well, consideration for conversion to FTE is an option.


Job Requirements:

Required Skills and Abilities:


  • Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
  • In-depth understanding of the requirements for maintaining production systems and the effect of program changes.
  • Understands how to use structured techniques in new program development.
  • Comprehensive understanding of development, quality assurance, and integration methodologies.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and as part of a team.
  • Pays attention to detail.


Required Technologies:


  • Batch Mainframe knowledge, JCL, Zeke Scheduling, TSO


Nice To Have:

MQ, CICS, DB2, IMS Database, ServiceNow Soft

Required Work Experience:


  • 6 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.


Required Education:


  • Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.


Required Software and Tools:


  • In-depth knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.


Skills:


  • Communication skills are important as they will work with on-call resources from App Dev and Tech Support and will rely on them for help.
  • Teamwork also as they will be part of a team of 8 people.
Not Specified
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(SSA) LiuGong Sales Support Associate for Sales Team; Position in Katy office (In office position)
✦ New
Salary not disclosed
Katy, TX 1 day ago

In office position located in Katy, Texas. Hour are 8am - 5pm, Monday to Friday. Not remote or flex.


SUMMARY


The Sales Support Associate (SSA) is a critical inside-sales and operations support role responsible for managing key dealer interactions, government and cooperative contract programs, and sales reporting. The primary focus of this role is to support inbound dealer activity, contract administration, data management, and reporting accuracy - ensuring a high level of responsiveness and compliance across key accounts.


In addition, the SSA provides supplemental administrative, sales, and process support to the Regional Business Manager (RBM) team, enabling RBMs to focus on coaching, training, and strategic, high-impact dealer engagement. For success must possess expert level Excel and Power BI skills.


Relocation for this position cannot be supported and qualified candidates must have the authorization to work in the USA without support.


SPECIFIC RESPONSIBILITIES


Dealer & Inside Sales Support

  • Serve as the primary point of contact for inbound calls and inquiries from key account dealers.
  • Provide proactive, remote coverage for designated Key Account dealers, including monthly outbound touchpoints.
  • Respond to dealer questions regarding pricing, availability, configurations, and contract eligibility.
  • Act as a consistent inside-sales resource to reduce transactional workload on field sales teams.


Government & Cooperative Contract Management

  • Manage relationships and ongoing requirements for Sourcewell and other governmental or cooperative purchasing contracts.
  • Prepare, submit, and manage contract documentation, renewals, and compliance requirements.
  • Maintain and manage contract pricing, respond to dealer inquiries related to contract terms, and ensure accurate communication of eligibility and usage.
  • Support bid-related documentation and specifications as required.


Sales Data, Reporting & Analytics

  • Enter, maintain, and manage sales, contract, and dealer data within Power BI and related reporting systems.
  • Oversee EDA and AEM data collection, submission, and reporting, ensuring accuracy and timeliness.
  • Consolidate and maintain reporting used to track dealer performance, contract activity, and sales initiatives.
  • Provide standard and on request reporting to internal LGNA stakeholders and dealer networks as needed.


Sales Operations Support

  • Verify completion and accuracy of required sales documentation, including purchase orders, demo agreements, consignment agreements, and SPAR requests.
  • Track and manage the status of demo and consignment agreements.
  • Maintain accurate and current dealer records in the sales portal and related systems.


Field Sales Enablement

  • Generate quotes and support pricing and availability requests for RBMs while they are traveling as necessary.
  • Serve as an internal call-center resource for RBMs regarding machines and work tools.
  • Coordinate with internal teams (e.g., Katy branch parts team) to source parts availability and technical information.
  • Consolidate machine configurations, work tool specifications (e.g., bucket widths, pin diameters), and availability data from across the organization.
  • Maintain current work tool availability and pricing documentation.


Forecasting, Planning & Programs

  • Consolidate the RBM team’s 12-month rolling forecast for leadership review.
  • Run standard monthly dealer reports for RBMs to share with their dealers.
  • Track sales initiatives, program progress, and performance outcomes.
  • Manage Sourcewell, Core, and Canoe program submissions and reporting.
  • Track NPI launch timelines and coordinate communication between RBMs, Product Management, and leadership.


Process Improvement

  • Identify manual, duplicative, or inefficient reporting and administrative processes.
  • Consolidate information sources and support development of simplified reporting tools or platforms.

Above job description is not intended to be an all-inclusive list of duties & standards of the position. Incumbents will follow any other instructions, & perform any other related duties, as assigned by their supervisor.


Compensation range is $60K USD - $65K USD (DOE) + 10% bonus (nonexempt) plus OT


BENEFITS: Medical, dental, vision and life insurance packages offered. LGNA pays 100% medical, dental and vision insurance for employee only. Coverage on day one.


RETIREMENT: 401(K) plan, 100% match up to 6%, in accordance to company policy.


COMPENSATION: Competitive salary and bonus.


VACATION: 15 days of Paid Time Off (PTO) prorated the first year (until end of year / Dec) 15 days of PTO on Jan 1 of next year.


HOLIDAYS: 10 paid holidays a year, in accordance to company policy.


EQUIPMENT: Branded Clothing, Laptop, Cell Phone.

Not Specified
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Tier 1 Technical Support Representative (In Office)
✦ New
Salary not disclosed
Morrow County, OR 6 hours ago

Job Description

Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. As a Technical Support Account Associate (Tier 1) , you will serve as the first point of contact for customers of a leading telecommunications provider. You will receive inbound calls from customers experiencing internet service-related interruptions. This role is responsible for basic technical troubleshooting, billing education, service upgrades, and general customer service support while delivering a positive and professional customer experience. Tier 1 associates focus on issue identification, resolution using established tools and procedures, and escalation when appropriate. This role is located onsite in Morrow, GA. What youll get
  • Competitive hourly base pay + bonus opportunities after training
  • Full health benefits (Medical, Dental, Vision)
  • Cell phone benefits ($25/month per line; restrictions may apply)
  • Referral for Life Program™ and abundant advancement opportunities
What you bring
  • High School Diploma or equivalent required
  • 1 - 2 years minimum previous customer service call center experience
  • 1+ years of previous tech support experience preferred
  • Ability to type 35 WPM with 90% accuracy or higher
  • Open availability to work any time within our operating hours outlined below
Operating hours
  • Monday-Sunday, 8:00 a.m.-8:00 p.m. EST
Training
  • 4 weeks, typically Tuesday - Saturday, 8:00 a.m.-5:00 p.m. EST (subject to change based on business needs)
  • Attendance: 100% required
What youll do Technical Support & Troubleshooting
  • Receive inbound calls from customers experiencing service interruptions or technical issues
  • Perform basic troubleshooting for common internet and usage-related issues
  • Diagnose issues using approved tools, scripts, and troubleshooting procedures
  • Create, update, and manage trouble tickets in the ticketing system
  • Escalate unresolved or complex issues to appropriate internal teams following standard processes
Customer Service & Account Support
  • Provide exceptional customer service with a customer-first mindset
  • Educate customers on product features, service functionality, and common troubleshooting steps
  • Assist customers with service upgrades, changes, and general account inquiries
  • Respond to customer questions via phone and/or electronic communication channels
Billing & Payments Support
  • Explain billing statements, charges, adjustments, and payment activity
  • Educate customers on billing processes and available payment options
  • Resolve basic billing-related inquiries or route appropriately when needed
Documentation & Systems Navigation
  • Accurately document customer interactions and resolutions
  • Enter, test, update, close, or cancel tickets per company procedures
  • Navigate multiple systems and applications simultaneously
  • Maintain awareness of service outages and customer-impacting events
Knowledge, Skills and Abilities
  • Professional demeanor and strong interpersonal skills
  • Ability to diagnose and resolve basic hardware, software, and network issues
  • Ability to gather accurate information, respond effectively, and adapt to customer needs
  • Logical thinking and structured issue resolution
  • Ability to manage multiple interactions and meet SLAs
  • Effective probing and listening skills to identify customer needs
  • Strong verbal communication skills
  • Working knowledge of computers and MS Windows
  • Willingness to learn new systems, tools, and processes in a fast-paced environment
  • Ability to navigate multiple screens and systems simultaneously
  • Strong multitasking and attention to detail
  • Minimum typing speed of 35 WPM with 90% accuracy or higher
  • Ability to follow direction, accept coaching, and apply feedback
Work Environment & Schedule Requirements
  • Ability to work in a 24/7 call center environment , including evenings, weekends, and holidays
  • Fast-paced, customer-facing role requiring sustained phone and system use
Equal Employment Opportunity VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. ADA Accommodation If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!
permanent
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Microbiology Lab Tech II- 1pm-11:30pm
✦ New
Salary not disclosed
Nampa, ID 1 day ago

Description

Ready for more than just a job? Build a career with purpose.


At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.


As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.


In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.


At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.


Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.


From your PASSION to ours

Lactalis American Group, part of the Lactalis family of companies, is currently hiring a microbiology Lab Tech II based in Nampa. The microbiology Lab Tech II supports the plant by promptly plating and reading samples all throughout the cheese-making process in a high-volume environment while maintaining a clean, organized, and stocked lab.


From your EXPERTISE to ours

Key responsibilities for this position include:

* Pick up samples at various locations throughout the plant and sort them for plating.

* Prepare samples for plating: weighing, diluting, stomaching, heating, etc.

* Prepare media: buffer, agar, broth, etc.

* Perform various plating methods: petrifilm, filtration, pour plate, direct plate, streaking, MPN.

* Read and accurately record various types of plates.

* Data entry: samples plated, tests performed, record results in various spreadsheets

* Communicate results to plant management via email, phone, face to face.

* Quality checks: temperatures on various equipment, autoclave sterilization, media pH, etc.

* Lab cleanup at the end of shift and various cleaning throughout the month.

* Perform other duties as requested by supervisor.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:



Education

* High School Diploma required.

* Associate degree or higher preferred with degree in microbiology

* Microbiology class and/or at least one year of laboratory experience in basic microbiology


Experience

* Dairy industry experience preferred.

* Aseptic Technique

* Lab work


Specialized Knowledge

* GMP and GLP


Skills / Abilities

* Microsoft Office, including Excel

* Time Management; ability to consistently meet deadlines

* Team Player

* Dedicated work ethic

* Analytical Thinking

* Strong math skills

* Attention to detail

* Organization

* Strong written and verbal communication



At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.


Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

Not Specified
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Maintenance Tech II-Mozzarella Department
🏢 Lactalis USA
Salary not disclosed
Nampa, ID 2 days ago

Description

Ready for more than just a job? Build a career with purpose.


At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.


As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.


In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.


At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy


From your PASSION to ours


Lactalis American Group, part of the Lactalis family of companies, is currently hiring Maintenance Tech's I, II, III, IV in our Shred Department.


The Maintenance Technician I, II, III, IV - Shred positions are responsible for the general maintenance, repairs and improvements of packaging machinery in the Shred and Stick department.


From your EXPERTISE to ours

Key responsibilities for this position include:

* Demonstrate advanced skill performance in at least three of the primary maintenance functions and intermediate skill performance in the remaining six primary maintenance functions.

* Primary maintenance functions are listed as follows: Electricity, Electronics/PLC, Plumbing, Mechanical, Machine Shop, Millwright, Welding, Boilers, Refrigeration, and Pneumatics/Hydraulics.

* Utilities Maintenance IV will be required to know Mechanical, Electrical, PLC, Pneumatic, Hydraulic, and Plumbing primary functions.

* Basic knowledge of Microsoft Office, Outlook, and Maximo computer software.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education

* Associate's Degree from a two-year college 4 or technical school.

Experience

* 2+ years' related experience in maintenance preferred.

Specialized Knowledge

* Ability to interpret a variety of technical instructions.

Skills / Abilities

* Ability to work well with others and possess strong personal qualities.

* Strong communication abilities in both written and verbal.


At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.


Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

Not Specified
View & Apply
Pricing & Contracting Support Associate- CONTRACT
✦ New
Salary not disclosed
Jersey City, NJ 1 day ago

About the Company:


Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.


Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.


POSITION SUMMARY


The Contractor will provide operational and analytical support for commercial contracts, pricing execution, and logistics operations under the guidance of the Sr. Director, Pricing and Contracting. This role focuses on enhancing team operational efficiency through accurate data processing and meticulous execution of tactical tasks.



KEY ROLES AND RESPONSIBILITIES


  • Contract & Pricing Support

Maintain and update the Commercial Pricing Master File to ensure all approved prices are accurately reflected in internal systems.

Support the drafting and administrative review of commercial contracts, including organizing supporting exhibits and pricing addendums.

  • GTN (Gross-to-Net) support

Consolidate monthly/quarterly raw data for rebates and chargebacks from multiple stakeholders for financial accuracy.

Conduct primary data validation using Excel functions to flag outliers or calculation errors before final settlement.

  • Operational Reporting & Data Management

Aggregate sales and pricing data to generate standardized weekly/monthly performance reports for management review.

Manage and improve Excel-based tracking tools to streamline data consolidation and enhance reporting accuracy.

  • Tactical Execution & Departmental Coordination

Follow up on specific action items from internal meetings and ensure all administrative deliverables are completed on schedule.

Liaise with relevant departments (Finance, Sales, Supply Chain, etc) to gather necessary data for urgent pricing or logistics inquiries.



WORK EXPERIENCE

  • 1–3 years of experience in Pharma/Biotech or related fields (Sales Support, Finance, Logistics).
  • Experience in data-heavy administrative tasks and contract support.



QUALIFICATIONS

  • Advanced Excel Skills (Required): Proficiency in VLOOKUP, Pivot Tables, and data organization.
  • Meticulousness: Strong attention to detail in data entry and document review.
  • Communication: Ability to clearly understand requests and coordinate effectively with relevant departments.
  • Bilingual, Korean preferred.



EDUCATION

  • Bachelor’s Degree required in business or related field; advanced degrees, MBA, MS in business or related field is a plus.



CORE COMPETENCIES

  • Analytical Rigor: Ability to process and validate large datasets with high accuracy using advanced Excel skills.
  • Operational Excellence: Strong attention to detail in managing contract documentation and meeting strict deadlines.
  • Collaborative Mindset: Effective communication skills to coordinate seamlessly with Finance, Sales, and Logistics teams.
  • Adaptability: A flexible approach to supporting diverse tactical tasks within a fast-paced commercial environment.




Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.


#LI-DD

contract
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Yard Support
✦ New
Salary not disclosed
McKinney, TX 1 day ago

Doka is one of the world’s leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector. The Doka Group is a company of the Umdasch Group and employs more than 8,500 people in over 70 countries.

We Make It Work

Job Description

As a member of our Yard Team, you will play a crucial role in maintaining the organization and cleanliness of our yard, supporting various aspects of material production, and ensuring a safe working environment. The ideal candidate should be detail-oriented, and capable of handling various tasks related to yard operations. This role will be based in our Far South branch located in Pompano Beach, FL and will report into our local Yard Manager.

Responsibilities:

  • Material Handling: Assist in the loading and unloading of materials and equipment components using forklifts and other equipment.
  • Yard Maintenance: Keep the yard area clean, organized, and free of debris. Perform routine maintenance tasks to ensure a safe and efficient working environment.
  • Inventory Management: Monitor and manage inventory levels of raw materials and finished products. Report any discrepancies or shortages.
  • Assist in Production: Support production activities by transporting materials, tools, and equipment as needed. Collaborate with other team members to meet production goals.
  • Equipment Operation: Operate machinery, such as forklifts and skid steers, in a safe and responsible manner. Conduct routine checks on equipment to ensure proper functioning.
  • Adhere to Safety Protocols: Follow safety guidelines and protocols to prevent accidents and ensure a secure working environment. Report any safety concerns promptly.
  • Collaboration: Work closely with other team members, including welders and fabricators, to facilitate seamless workflow and meet project deadlines.
  • General Labor: Perform general labor tasks as assigned, including but not limited to cleaning, sweeping, and assisting in the setup of work areas.

Qualifications

Qualifications:

  • Previous experience in a similar role, preferably in a manufacturing or construction environment.
  • Ability to operate forklifts and other yard equipment safely.
  • Physical fitness and stamina to handle manual labor tasks in an outdoor environment.
  • Basic understanding of inventory management principles.
  • Strong attention to detail and commitment to maintaining a clean and organized workspace.
  • Effective communication skills and the ability to work collaboratively within a team.
  • Knowledge of safety protocols and a commitment to maintaining a safe work environment.

Additional Information

Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.

If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us on-line at for additional information on Doka USA, Ltd.

Doka USA, Ltd. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.

Please submit your resume and apply now.

External candidates must be authorized to work for any employer in the USA.

Not Specified
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Strategic Operations & Executive Support Associate-CONTRACT
🏢 Celltrion USA
Salary not disclosed
Jersey City, NJ 2 days ago

About the Company:


Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.


Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.


POSITION SUMMARY


Reporting to the Sr. Director of Executive Management & Government Affairs, will serve as a key partner within the Office of the CEO, supporting enterprise-wide strategic initiatives, executive decision-making, and cross-functional execution.

This role will act as a force multiplier to the CEO Office by driving structured analysis, managing high-impact projects, coordinating cross-departmental priorities, and supporting public affairs and external advisory engagements.

The ideal candidate is highly analytical, detail-oriented, politically astute, and capable of operating in a fast-paced, high-visibility executive environment.



KEY ROLES AND RESPONSIBILITIES


  • Executive Strategy & Decision Support
  • Provide structured analytical support to the CEO and Chairman (COB) on high-priority business issues.
  • Develop executive-level briefing materials, board presentations, and strategic recommendation documents.
  • Conduct financial, operational, and market analyses to inform leadership decisions.
  • Track and systematize key corporate KPIs and executive dashboards.
  • Enterprise Project Management & Cross-Functional Coordination
  • Support enterprise-wide strategic initiatives by establishing milestone tracking and governance frameworks.
  • Facilitate cross-functional alignment across commercial, medical, regulatory, finance, and operations teams.
  • Identify risks, bottlenecks, interdependencies and escalate issues proactively.
  • Prepare periodic executive progress reports and performance summaries.
  • Drive Process optimization efforts to improve organizational efficiency and reduce silos
  • Public Affairs & External Advisory Support
  • Support management of external advisory firms, consultants, and lobbying partners.
  • Conduct regulatory and policy research and assist in risk monitoring activities.
  • Prepare briefing materials for government relations and strategic stakeholder engagements.
  • Maintain structured documentation and tracking of external engagements and outcomes. Prepare daily/weekly/monthly distribution related reports and analyze to monitor performance
  • Strategic & Special Projects
  • Support planning and execution of high-impact strategic initiatives and confidential executive projects.
  • Develop business cases, scenario analyses, and financial models.
  • Conduct competitive intelligence and industry benchmarking.
  • Ensure disciplined execution from project initiation through post-implementation review.



WORK EXPERIENCE


  • 1–3 years of professional experience in corporate strategy, consulting, business operations, project management, finance, healthcare, or related fields.
  • Experience supporting cross-functional initiatives or participating in multi-departmental projects.
  • Exposure to executive-level reporting or presentation preparation preferred but not required.
  • Experience in regulated industries (e.g., healthcare and biopharma) is a plus.
  • Internship or early-career experience in strategy, analytics, or operations roles will be considered.
  • Bilingual, Korean preferred.



QUALIFICATIONS


  • Strong analytical and problem-solving skills with the ability to structure ambiguous issues.
  • Proficiency in Microsoft PowerPoint and Excel; ability to build clear, data-driven presentations.
  • Strong written and verbal communication skills.
  • High attention to detail and organizational discipline.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Demonstrated ownership mindset and willingness to learn.
  • Ability to handle sensitive information with discretion



EDUCATION


  • Bachelor’s Degree required in business or related field



CORE COMPETENCIES


  • Strategic Thinking – Ability to connect operational details to enterprise-level strategy.
  • Executive Communication – Clear, concise, board-ready communication skills.
  • Analytical Rigor – Data-driven mindset with strong quantitative capability.
  • Project Discipline – Structured planning, milestone tracking, and accountability management.
  • Organizational Influence – Ability to navigate complex stakeholder environments without formal authority.
  • Discretion & Integrity – High ethical standards and confidentiality in handling sensitive information.
  • Agility & Ownership – Comfortable operating in ambiguity with strong execution bias.



Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.


#LI-MDRD

contract
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Information Technology Support Specialist I
Salary not disclosed
Pittsburgh, PA 5 days ago

Position Type: Full Time (40+)

Pay Type: Salary

Seasonal Work: No

Northeast Paving Benefits:

  • Company Paid Basic Life Insurance
  • Company Paid Long Term Disability Policy
  • Company Paid Vacation & Holiday Pay
  • Company Paid Parental Leave
  • Company Paid Maternity Leave
  • Company Paid Employee/Family Assistance Program (EAP)
  • Voluntary Medical & Vision Insurance
  • Voluntary Dental Insurance
  • Voluntary Short Term Disability
  • Voluntary Supplemental Term Life
  • Voluntary Accident, Legal, Hospital, Critical Illness Policies
  • 401(k) Plan w/Employer Match
  • Annual Company Stock Purchase Opportunities
  • Discount Partnerships: Verizon, Ford, Perkspot
  • Health and Wellness Benefits, including Monthly Gym/Fitness Incentives

General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.

Key Duties

  • Create, review and triage support Tier (1-2) tickets on a timely basis
  • Project work related to the implementation of new technology tools.
  • Provide end-user desktop support via remote support tools or in person visits
  • Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
  • Install and configure new computers, monitors, and printers.
  • Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
  • Create clear, concise process and system diagrams and other supporting documentation
  • Coordinate with vendors to execute software and firmware upgrades
  • Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
  • Assist with other projects and tasks as required
  • Identify issues requiring escalated support and route to the appropriate team or leadership.
  • Identify recurring or unique issues, develop solutions, and verify successful implementation.
  • Document and/or update documentation for identified issues, solutions, and procedures.
  • Train and/or mentor junior team members. Share knowledge and best practices.
  • Actively participate in team meetings and feedback sessions.

Qualification Requirements

General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • 3 + years of technical experience working with hardware/software
  • Bachelor’s degree or equivalent Experience
  • Experience working in windows and virtualized environments
  • Ability to utilize an ITSM system for change and incident management
  • Microsoft training and related certifications are a plus
  • Strong interpersonal, organizational and customer service skills
  • Ability to work flexible/extended hours when requested or participate in an on-call schedule
  • Able to work both independently and effectively with remote team members as necessary

Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:

  • Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
  • Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
  • Lifting and transporting of moderately heavy objects (40 lbs).
  • Drive to locations to assist users or deploy systems as needed

Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.

  • Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
  • Noise level in the office work environment is normal.

Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

  • Assess work environment for possible hazards and makes sure training is adequate to the task.
  • Has proper personal protective equipment and tools, uses them appropriately for the given task.
  • Speaks up if seeing an unsafe act
  • Identifies and turns in near miss reports
  • Asks for help, when needed, to perform tasks safely.
  • Considers if there is a safer way to perform work and communicates.

Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.

We support a Drug-Free Workplace.

EOE AA M/F/Vet/Disability are encouraged to apply.

Not Specified
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Food Service Equipment Tech
Salary not disclosed
Atlanta, GA 2 days ago
Apply for JobJob ID296048

LocationAtlanta, Georgia

Full/Part TimeFull-Time

Regular/TemporaryRegular

Add to Favorite JobsEmail this Job

About Us

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.



Job Summary

Responsible for performing various functions to keep Georgia Tech's dining program commercial kitchens running smoothly. Primarily responsible for maintaining, modifying, troubleshooting, and repairing a large inventory of electric, gas and refrigeration commercial food service equipment and appliances. This position will interact on a regular basis with: This position will interact on a regular basis primarily with staff and vendors associated with Tech Dining. This position typically will advise and counsel: This position will primarily advise and counsel dining staff and other facilities personnel.This position will supervise: NA



Responsibilities

Job Duty 1 -
Perform preventative maintenance on food service and refrigeration equipment as well as scheduled predictive maintenance checks following manufacturers' recommendation and/or as assigned by the supervisor.

Job Duty 2 -
Carry out installations of new equipment.

Job Duty 3 -
Perform repairs and maintenance duties on a wide variety of food service and refrigeration equipment such as walk-in freezers, industrial-sized steam cookers, refrigerators, ice machines, dishwashers, fryers, stoves, ovens, and grills.

Job Duty 4 -
Carry out periodic inspection, cleaning, and equipment servicing.

Job Duty 5 -
Interpret equipment manuals for proper training, care, and maintenance of equipment.

Job Duty 6 -
Attend quickly to emergency calls on equipment repair issues, as well as to after-hour work calls.

Job Duty 7 -
Perform other related duties as assigned.



Required Qualifications

Educational Requirements
High School Diploma/GED or Vocational School Diploma.

Required Experience
Three to four years of job-related experience.



Preferred Qualifications

Additional Preferred Qualifications
Current ServSafe Certification

Preferred Experience
Three or more years of job-related experience a plus.



Proposed Salary

$17.98 - $24.45 Per Hour



Knowledge, Skills, & Abilities

ABILITIES
Requires basic knowledge of refrigeration equipment, commercial ovens, commercial dishwashers, and commercial ice machines.

KNOWLEDGE
Requires basic knowledge of refrigeration equipment, commercial ovens, commercial dishwashers, and commercial ice machines.

SKILLS
This job requires the ability to read instruction manuals for specialty equipment and apply instructions to equipment on hand.



USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.



Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.



Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.



Background Check

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening



Not Specified
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TEMP-Business Ops Support (GTRI-ICL)
✦ New
🏢 Georgia Tech
Salary not disclosed
Atlanta, GA 1 day ago
Apply for JobJob ID295786

LocationAtlanta, Georgia

Full/Part Time

Regular/TemporaryTemporary

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About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.



Job Summary

Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in a professional field such as Communications, Marketing, Customer Service, Academic Administration, Event Management, Procurement, etc. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staffThis position typically will advise and counsel: unit management and staffThis position will supervise: NA



Responsibilities

Job Duty 1 -
Perform duties related to professional field assignment.

Job Duty 2 -
Participate in reviews for compliance with policy and governmental regulations in the field.

Job Duty 3 -
Provide input to department policies and procedures.

Job Duty 4 -
May provide input to and administer project timelines and budgets.

Job Duty 5 -
May interact with vendors regarding procurement and delivery issues.

Job Duty 6 -
Perform other duties as assigned



Required Qualifications

Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience

Other Required Qualifications
Position requires the ability to pass a drug/alcohol pre-screening; may require working competently with dangerous materials and in a dangerous environment, such as around or on rotating machinery, live electrical circuits, hazardous materials, high-pressure liquids and gas, and bot surfaces. In addition, it may require lifting heavy objects of up to 75 pounds, and working in confined spaces, noisy environments, and elevated locations (such as climbing extension ladder and other types of ladders; or using scaffolding) either inside or outside of a building. During adverse weather, activities may require extensive after hours work or callback. This job may require wearing a full-face respirator in accordance with Georgia Tech campus policies and procedures. This job will require some evening hours and hours during peak times, as well as being a part of an on-duty rotation.

Required Experience
Up to three years of job related experience



Knowledge, Skills, & Abilities

SKILLS
This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.



USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.



Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Background Check


Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening



temporary
View & Apply
TEMP-Lab/Research Support (Biomedical Engr, GT/Emory)
✦ New
🏢 Georgia Tech
Salary not disclosed
Atlanta, GA 15 hours ago
Apply for JobJob ID295478

LocationAtlanta, Georgia

Full/Part TimeFull-Time

Regular/TemporaryTemporary

Add to Favorite JobsEmail this Job

About Us

About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the Wallace H. Coulter Department of Biomedical Engineering at the Georgia Institute of Technology and Emory University

The Wallace H. Coulter Department of Biomedical Engineering at Georgia Tech and Emory University has a student body of 1,200 undergraduates, 260 graduate students, and 70 primary and 73 program faculty. In 2023 US News Graduate Program Rankings placed the department as the #1 ranked department in BME in the United States and our Undergraduate Program as the # 2 department in the United States. Since its beginning, the unique partnership between two of the nation's leading public and private entities has been an innovation engine for research and education. Combining the engineering and medical strengths at Georgia Tech and Emory, we are focused on solving some of the toughest problems facing our state, the nation, and the world. We are a diverse and international community of faculty, students and staff who promote equity, diversity, and inclusion on our campuses.



Location

Atlanta, GA



Job Summary

Provide support services in the operation and maintenance of an academic or research laboratory to include performing analyses; setup, operation, maintenance and cleaning of equipment; and maintaining stock of supplies. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: academic and/or research faculty members, staff and students This position typically will advise and counsel: lab users This position will supervise: NA



Responsibilities

Job Duty 1 -
Setup, operate and maintain instruments and other equipment used in performing lab tests and experiments.

Job Duty 2 -
Order supplies and materials as required; maintain records.

Job Duty 3 -
Setup laboratory media/equipment for demonstrations.

Job Duty 4 -
May clean instruments, glassware and other lab equipment.

Job Duty 5 -
Prepare and process laboratory samples for use in assigned tests.

Job Duty 6 -
Perform other duties as assigned



Required Qualifications

Educational Requirements
High school diploma, GED Certificate or Vocational School Diploma

Required Experience
Up to two years of job related experience



Proposed Salary

14.42/hr



Knowledge, Skills, & Abilities

SKILLS
This job requires working knowledge in the use of instrumentation and other lab equipment, laboratory processes and procedures specific to assigned lab. Skills in inventory management and the use of specialized computer applications is required.



Knowledge, Skills, & Abilities

Experience synthesizing metal nanomaterials and conducting electrochemical measurements to study catalytic properties. Ability to perform materials characterization, analyze data, and contribute to research activities focused on nanomaterial design and performance.



Contact Information

Hollister, Scott J



USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.



Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.



Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.



Background Check

  • Standard Enhanced


temporary
View & Apply
TEMP-Lab/Research Support - Goldman Lab TW
✦ New
🏢 Georgia Tech
Salary not disclosed
Atlanta, GA 15 hours ago
Apply for JobJob ID293542

LocationAtlanta, Georgia

Full/Part TimePart-Time

Regular/TemporaryTemporary

Add to Favorite JobsEmail this Job

About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.



Job Summary

The candidate will conduct robophysical studies of locomotion in laboratory models of cluttered terrain, on land and in water, conducting experiments and numerical simulations. The candidate will work to complete studies begun in his PhD with Goldman. The candidate will work with PI Goldman and other members of his group, including a postdoc and several undergrads. The candidate will present research talks within the group and at external meetings.



USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653



Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).



Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.



Background Check

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening



Other Information

Part Time up to 20 hours a week.

$40 per hour



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