Fedex Senior Operations Admin Salary Jobs in Usa

Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles.

Key Responsibilities:

• Work with senior management to identity, analyze and solve systemic business problems
• Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement
• Evaluate operations procedures and processes
• Identify organizations inefficiencies and areas for improvement and redesign
• Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences
• Communicate recommendation to key managers and leaders and push for changes needed to drive improvements
• Track and facilitate process improvements working across functional groups
• Proactively develop and maintain effective working relationships with and between all departments
• Works at the appropriate levels in the organization to implement strategies and plans

Key Requirements:

• BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields
• 3-5 years operations
• Five to ten years of relevant experience including:
• Minimum three years as analyst in consumer, retail or manufacturing business
• Operating experience in manufacturing or consumer business
• Experience using data for root-causing cross-functional business problems
• Leadership – able to use data to influence others and drive change
• Strong skills in Microsoft Excel, Access, Tableau or similar
• Knowledge of SQL or similar software strongly preferred
• Demonstrated communication skills (written and oral)
• Deep process orientation and strong problem solver
• Able to multitask, prioritize, and manage time efficiently
• Excellent verbal and written communication skills

We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.

The Senior Operations Manager is responsible for the day-to-day performance of Ship Essential’s New York warehouse. This role leads the building with urgency, discipline, and a strong floor presence. You will manage Operations Managers, Leads, and Associates to ensure SLAs are met every day, workflows are executed consistently, and the warehouse operates as a high-performing system.

This role reports to the Director of Warehouse Operations, who oversees both NY and LA. The Senior Operations Manager is the senior on-site leader in New York and owns execution, planning, and accountability for the building’s daily operating rhythm.

Ship Essential is a city-based 3PL built for the next generation of consumer brands. We provide inventory storage, e-commerce fulfillment, returns processing, and retail replenishment from our warehouses in New York and Los Angeles. Our partners are some of the fastest-growing brands in the market. They move quickly, they launch often, and they expect precision.

We’re building an operation that can keep up with that pace. We run disciplined warehouses, we sweat the details, and we create flow so inventory is always ready to sell and orders go out on time. If you like high standards, real ownership, and building something that scales, Ship Essential is the place to do it.

• Take primary ownership of daily warehouse performance, ensuring SLAs are met or exceeded every day.
• Oversee all aspects of daily operations, including inbound, outbound, inventory control, and exceptions, ensuring seamless execution and alignment with company goals.
• Maintain accountability for on-site execution and outcomes, with a bias toward action and problem-solving.
• Ensure all SOPs are documented, trained, and followed, holding managers accountable for compliance.

• Build and manage weekly labor plans based on inbound schedules, outbound volume, and operational priorities.
• Forecast capacity constraints and plan staffing and workflows to avoid backlogs and missed SLAs.
• Set daily priorities for the building and ensure labor is deployed to the highest-leverage work.
• Monitor throughput throughout the day and rebalance labor across functions to protect flow and service commitments.

• Share responsibility for hitting warehouse profitability and cost targets, in partnership with the Warehouse Leadership and Finance.
• Ensure labor hours, materials, and value-added services are tracked accurately and charged appropriately to brands.
• Control labor costs through disciplined scheduling and productivity management, aligning workforce levels to demand.
• Monitor spend and operational waste and drive corrective actions when performance drifts from targets.

• Focus on the performance and development of Operations Managers and Leads, ensuring they have the resources, training, and support needed to succeed.
• Actively coach, lead, and manage managers, stepping in alongside them to tackle challenges and lead by example.
• Ensure managers meet targets and deadlines, providing clear feedback and guidance to improve team performance.
• Take ultimate responsibility for manager success. If their teams fail, the Senior Operations Manager takes ownership and drives correction.

• Audit, improve, and execute on workflows across receiving, inventory movement, picking, packing, returns, and exceptions to maximize efficiency and effectiveness.
• Drive improvements to warehouse metrics, including order accuracy, on-time shipment, inventory accuracy, dock-to-stock timing, and returns SLA.
• Champion continuous improvement by identifying inefficiencies, implementing solutions, and standardizing best practices.
• Actively monitor workflows to identify bottlenecks and ensure teams operate with urgency and consistency.

• Uphold and embody Ship Essential’s Principles for Operating a Warehouse, ensuring they are practiced at every level of the organization.
• Serve as a torchbearer of Ship Essential’s values, promoting excellence, resourcefulness, and a relentless focus on the customer experience.
• Operate with a strong sense of urgency, ensuring no issues are left unresolved and every problem is met with swift action.

• Monitor the profitability of each brand we serve, ensuring costs are captured and billed appropriately.
• Use data to evaluate account performance, identify operational drivers of margin erosion, and partner with account teams to improve performance.

• Partner closely with Warehouse Account Managers to align on brand priorities, inbound schedules, special projects, and escalations.
• Ensure WAMs have clear, accurate operational visibility to support brand communication and expectation setting.
• Establish clean escalation paths and fast response loops for order issues, inbound discrepancies, returns edge cases, and compliance concerns.
• Maintain a strong internal service mindset, ensuring operational execution supports brand trust and retention.

• Provide clear reporting to the Director of Warehouse Operations on performance, risks, staffing, and operational priorities.
• Surface issues early, propose solutions, and maintain a forward-looking view of capacity and constraints.
• Maintain strong operational visibility so leadership is never surprised by performance, backlogs, or service risk.

• Minimum of 5 years in 3PL, logistics, supply chain, or warehouse management, including significant experience leading large teams.
• Proven success running day-to-day warehouse operations with high standards and consistent SLA performance.
• Experience working with Warehouse Management Systems and EDI.

• Strong leadership skills with the ability to coach, motivate, and hold managers accountable.
• Excellent problem-solving abilities and a bias for action.
• Strong planning, forecasting, and labor management capabilities.
• Adept at managing up and providing clear reporting to senior leadership.
• Strong organizational and analytical skills, with the ability to track and improve KPIs.

• A relentless drive for operational excellence and high standards.
• A bulwark against entropy, decisive and focused on delivering results.
• Commitment to living Ship Essential’s Principles and Values every day.

About Dementia Alliance of North Carolina

Dementia Alliance of North Carolina believes everyone impacted by dementia deserves support, dignity, and hope—until there is a world without dementia. Serving more than 210,500 people across our state, we are committed to building a culture of care that meets families where they are.

As North Carolina’s trusted resource for dementia education, support, and navigation, 100% of donated funds remain in North Carolina to directly benefit individuals and caregivers. Through strong partnerships, practical education, and compassionate support, we walk alongside families every day.

We are a collaborative, mission-driven team that values financial stewardship, transparency, thoughtful systems, and continuous improvement. We believe strong internal operations make strong mission impact possible.

Position Overview

The Senior Operations Manager plays an important role in ensuring our organization runs smoothly and responsibly in support of our mission. This position blends hands-on administrative work with systems coordination to support a team of eight dedicated staff members.

Reporting to the Executive Director, this role helps maintain efficient, accurate, and compliant internal operations, enabling programs and services to thrive. The position works closely with leadership and staff across the organization and does not include direct supervision of staff.

Core responsibilities include financial administration, donor database stewardship, board support, compliance tracking, HR coordination, and ongoing improvement of internal systems and workflows.

Key Responsibilities

Financial Administration & Bookkeeping

Process mail, deposits, bill pay, and check distribution

Maintain organized accounts payable and receivable documentation

Reconcile monthly credit card statements and collect supporting receipts

Enter and code transactions in QuickBooks, attaching documentation

Generate financial reports for internal tracking and audit preparation

Assist with annual audit preparation in coordination with finance support

Maintain accurate, well-organized financial records that reflect strong stewardship

Donor Database & Development Operations

Maintain the accuracy and integrity of the donor database

Enter and update gifts, including non-cash and third-party donations

Record donor notes and track new and lapsed donors

Coordinate acknowledgment processes, including thank-you letters and memorial gifts

Support improvements to development workflows and documentation

Maintain working knowledge of CRM best practices

Board Support

Coordinate logistics and materials for Board and committee meetings

Prepare and compile board packets and supporting documentation

Maintain organized and confidential board records

Organizational Systems & Process Improvement

Support the transition from paper-based to electronic tracking systems

Document and improve internal workflows across departments

Identify inefficiencies and implement practical process improvements

Maintain internal tracking tools and dashboards

Support operational components of strategic plan initiatives

Strengthen documentation and internal communication practices

Align program data tracking with reporting and compliance needs

Compliance & Risk Management

Maintain the organizational compliance calendar, including filings, registrations, audits, and insurance renewals

Coordinate documentation for regulatory and grant requirements

Maintain vendor contracts and organizational agreements

Support secure recordkeeping and document retention practices

Help ensure internal practices align with nonprofit governance standards

Technology & Systems Administration

Serve as primary internal point of contact for systems coordination

Manage software subscriptions and vendor relationships

Maintain user permissions and access controls

Coordinate with external IT providers for troubleshooting and support

Promote strong data integrity and security practices

HR & Internal Operations

Coordinate onboarding and offboarding processes

Maintain confidential personnel files and HR documentation

Support employee benefits administration

Track performance review timelines

Maintain employee handbook and policy documentation

Support internal meeting coordination and communication systems

Who We’re Looking For

This role requires strong operational judgment and a commitment to mission-driven work within a small organization.

You are:

Operationally mature and systems-minded

Thoughtful in decision-making and clear about when to escalate

Highly accountable and dependable

Calm under pressure and comfortable balancing competing priorities

Emotionally intelligent and professional with sensitive information

Comfortable reinforcing processes respectfully and consistently

Detail-oriented and adaptable with technology

Motivated by strengthening infrastructure so programs and people can thrive

Dementia Alliance of North Carolina is an equal opportunity employer and encourages candidates from diverse backgrounds to apply

You understand that strong internal systems directly support caregivers and families across North Carolina.

Required Qualifications

3–5+ years of experience in operations, executive support, nonprofit administration, or a similar role

Experience supporting senior leadership

Proficiency in QuickBooks (or QuickBooks Online)

Experience managing databases

Strong proficiency in Google Workspace

Excellent written and verbal communication skills

Demonstrated discretion and professionalism with confidential information

Education 

Bachelor’s degree OR equivalent professional experience

Preferred Qualifications

Bilingual proficiency

Experience working in a nonprofit organization

Experience managing donor databases or CRM systems such as Bloomerang

Familiarity with nonprofit financial reporting or audit preparation

Why This Role Matters

Behind every caregiver we support and every program we deliver are strong systems that make the work possible. The Senior Operations Manager helps ensure Dementia Alliance of North Carolina operates with care, accuracy, and integrity.

By strengthening financial processes, supporting compliance, and improving internal systems, this role helps our team serve families responsibly and sustainably. Thoughtful operations build trust — with caregivers, donors, partners, and one another.

In a small, mission-driven organization, strong internal infrastructure allows compassionate, community-centered work to thrive.

Benefits

Dementia Alliance of North Carolina offers a competitive benefits package, including:

80% employer-paid health insurance

20% employer-paid dental and vision coverage

Life insurance

401(k) with matching after the first year of employment

Paid holidays, vacation, and sick leave

Professional development support

Mileage reimbursement

Ready to Apply?

Apply through LinkedIn or email the following documents to

Applications will be reviewed starting Mar 27, 2026. 

Cover letter (no more than 1 page)

Resume (no more than 2 pages)

List of two or more professional references

Incomplete applications will not be considered. 

Please use the subject line “Senior Operations Manager” in your email. 

No calls, please.

American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring their vision to life. Across our service and distribution centers, our corporate office and manufacturing facilities, you'll always find the same commitment to customer satisfaction, integrity, teamwork, and excellence.

We are on a journey to encourage an inclusive Woodmark, and are taking meaningful actions to promote diverse representation across every part of the business. Together, every team member contributes to making American Woodmark a place where people can express who they are through what they do.

POSITION PURPOSE:

Work with the Plant Manager to direct and lead American Woodmark's production initiatives with the goal of establishing a world class manufacturing operation. Overall development and coordination of plant operations and production processes to optimize the use of all resources and equipment in meeting and/or exceeding established plant goals.

IDEAL CANDIDATE PROFILE:

To perform this job successfully, an individual must be able to excel at the essential functions assigned. The requirements listed below are representative of the knowledge, skill and ability required.

Experience

• Must have a proven track record of cultivating and developing talent in an organizational setting.
• Minimum of 8 years of manufacturing experience; wood working related preferred.
• Minimum of 8 years of supervision experience; multiple departments
• Must have experience in wood drying, machining, cabinet component manufacturing, material flows and inventory management; continuous improvement practices; and process analysis.
• Must have Lean manufacturing experience.
• Six Sigma experience a plus.

Skills

• Excellent personal computer skills in a network environment; Microsoft products experience preferred - Outlook-Word-Excel.
• Track record of successful project management.
• Experience in working in a team environment.
• Management style must be consistent with CITE Principles.
• Strong planning/Organization - Time Management skills.
• Demonstrated problem solving skills.

Education

• Undergraduate degree in Engineering, Business Management/Operations, or related discipline MBA a plus; extensive work experience may be considered in lieu of education.

ESSENTIAL FUNCTIONS:

• Actively lead the organizational development efforts for the production area and support OD throughout the location/organization.
• Coordinate communication between assigned departments and shifts and foster healthy Client/Provider relationships.
• Improve equipment uptime, capability and reliability through the passionate facilitation of TPM initiatives and the AWC SEE (Strategic Equipment Excellence) program as well as all five phases of Six-Sigma improvement or the Defining, Measuring, Analyzing, Improving, and Controlling of equipment related problems.
• Continuously evaluates plant processes, being the driving force behind continuous improvement and cost reduction.
• Plan and coordinate department's activities to support SQDC targets, and meet and/or exceed client and/or customer's expectations.
• Lead and/or facilitate Kaizen events and actively participate on assigned teams and/or projects.
• Develop documented standard operating procedures related to material, equipment and processes throughout the plant finishing operations.
• Participate in identifying hiring needs; employee selection and training processes.
• Provide communication on departmental expectations, motivates team members, and identifies opportunity for improvements.
• Provide team leadership consistent with company vision, mission, CITE principles.
• Ensures Policies are followed and provides guidance and discipline.
• Effectively utilize all resources to maximum potential performance to achieve SQDC goals.
• Establishes individual goals for team members in alignment with overall organization goals and performs periodic performance reviews to determine progress.
• Provide a safe and productive work environment, including housekeeping.
• Role model CITE and Working in Teams principles
• Perform other tasks as directed by direct supervisor
• Supervisory Responsibilities:
• Will supervise hourly and salaried employees in the assigned department and/or departments. Is responsible for the overall direction, coordination, and evaluation of direct reports. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employee; addressing complaints and resolving problems.

SCOPE - EXPECTATIONS:

• Communications Skills:
• Ability to read, analyze, and interpret common business and technical journals and financial reports.
• Ability to listen and communicate effectively with customers/clients in an effort to respond to common inquires or complaints from customers/clients, regulatory agencies, or members of the business community and public.
• Ability to develop presentations to be delivered to production team, plant level team, or public groups.
• Mathematical Skills:
• Ability to apply basic mathematical concepts like addition, subtraction, multiplication or division to basic manufacturing performance recording or financial performance recording.
• Ability to read and use a tape measure.
• Reasoning Ability:
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Physical Demands:
• While performing the duties of this job, the employee is regularly required to stand and walk and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to lift up to 20 pounds.
• Working Environment:
• Typical indoor/outdoor manufacturing environment. The noise level is usually moderate to high and hearing protection may be required on the production floor. Safety glasses are required on the production floor. Some out-of-town travel is required. Occasional weekend work required.
• Reports to: Director, Manufacturing
• Recruitment process may consist of any combination of phone, video and in person interviews.
• Offers may be contingent upon successful completion of Background Check, Drug Screen, Physical Examination and/or potential Motor Vehicle Check.

Annual Salary: $130,000 - $145,000 per

BENEFITS PACKAGE INCLUDES:

* Competitive Compensation

* Health Care Benefits

* Paid Holidays

* Paid Vacation Days

* Paid Sick Days

* 401(k) Match

* Tuition Assistance

* Relocation Assistance when available

AN EQUAL OPPORTUNITY EMPLOYER

The American Woodmark Corporation does not discriminate on the basis of race, color, national origin, ancestry, age, religion, military and veteran status, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, medical condition, pregnancy, or any other legally-protected characteristic; and it will comply with all applicable state discrimination laws. No person will be denied employment solely because of a disability, provided that the person can perform the essential functions of the position for which the person has applied, either with or without reasonable accommodations.

The Operations Coordinator oversees daily office operations and leads the company’s accreditation and compliance initiatives. This role is responsible for managing insurance order processing, heading up regulatory compliance efforts, maintaining updated policies and procedures, and ensuring the organization remains audit-ready and aligned with industry standards.

• Lead and manage all accreditation processes, including preparation, documentation, and ongoing compliance requirements
• Serve as the primary point of contact for accrediting organizations and regulatory agencies
• Maintain and update company policies and procedures to meet DME regulatory standards
• Ensure adherence to HIPAA, Medicare, Medicaid, and commercial insurance guidelines
• Conduct routine internal audits of patient and employee files
• Monitor and track required staff trainings and certifications to maintain compliance
• Ensure the organization remains survey-ready at all times
  

• Process and track DME orders
• Maintain accurate patient and insurance records
  

• Oversee daily office workflow and administrative functions
• Manage new hire onboarding paperwork, ensuring completion of required employment documents and compliance training
• Coordinate communication between office, sales and billing
• Identify and implement process improvements to increase operational efficiency
• Handle general administrative duties including document management and reporting
  

• High school diploma required; Associate’s or Bachelor’s degree preferred
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and deadlines
• Familiarity with healthcare compliance and operations is a plus

Title: Head of Operations (Residential Real Estate Brokerage)

Location: Redding, California

This is a rare opportunity to step into a true operational leadership role with a high-performing residential brokerage — and potentially relocate to beautiful Redding, CA, a growing Northern California community known for its outdoor lifestyle, mountain scenery, and exceptional quality of life.

As Head of Operations, you will run the engine of the business — building scalable systems, strengthening compliance, supporting agent success, and serving as the stabilizing operational force that enables sustainable growth.

The Opportunity

This role is designed for a proven operator: someone who thrives in accountability-driven environments, brings calm authority, and knows how to build systems that eliminate chaos rather than react to it.

You will partner directly with the CEO and leadership team to ensure operational excellence across the full brokerage platform — from transaction workflows to hiring infrastructure to compliance safeguards.

Key Responsibilities:

1. Operational Leadership & Scalable Systems

• Own the end-to-end operational engine of the brokerage
• Refine workflows across:
• Listing management
• Transaction coordination and closing execution
• Compliance and disclosure systems
• Home marketing and production handoffs
• Identify bottlenecks, execution gaps, and process inefficiencies
• Ensure systems scale smoothly without increasing errors or operational strain

2. People Systems: Hiring, Training & Retention

• Lead hiring strategy and scorecards for operational staff (TCs, admin, ops)
• Build structured onboarding and certification programs
• Implement training systems that reduce ramp time and turnover
• Own staffing forecasts, retention outcomes, and team performance systems

3. Oversight of Sales Management Infrastructure

• Directly oversee the future Sales Manager
• Oversee ISA team operations from a systems and process perspective
• Align sales performance expectations with operational standards
• Support agent recruiting and onboarding through scalable frameworks
• Prevent sales-driven erosion of compliance or service quality

4. Broker-Level Advisory & Agent Support

• Provide calm, experienced guidance to agents on complex transactions
• Advise on compliance, risk scenarios, and professional judgment calls
• Reinforce brokerage standards, accountability, and service consistency

This role does not replace the Broker of Record, but serves as a senior operational and advisory resource.

5. Compliance, Risk & Quality Control (California)

• Oversee compliance systems, file audits, and risk prevention
• Ensure adherence to California DRE, CAR, MLS, and brokerage policies
• Identify risk early and escalate appropriately
• Partner with legal counsel, Broker of Record, and external experts as needed
• Maintain consistent quality as transaction volume grows

6. Finance & HR Oversight (Coordinated, Light Touch)

• Oversee operational financial processes including:
• Commission processing
• AP/AR coordination
• Cost-per-transaction visibility
• Coordinate with CPA/bookkeeper (not responsible for tax strategy)
• Oversee foundational HR administration:
• Hiring and onboarding systems
• Performance management
• Payroll via Gusto HR
• Ensure appropriate controls and separation of duties

7. Leadership, Accountability & Execution Cadence

• Partner closely with the CEO and Integrator on KPIs and scorecards
• Enforce decisions, operational standards, and execution discipline
• Reduce escalation of operational issues to the CEO
• Serve as a stabilizing, decisive presence within the organization

What Success Looks Like

• New hires ramp quickly and confidently
• Turnover decreases through systems, not heroics
• Agents and clients experience consistent service and clear expectations
• Compliance issues are prevented proactively
• The CEO is removed from day-to-day operational problem solving
• Growth occurs without sacrificing quality or control

Ideal Candidate Profile

• Senior operations leadership experience in real estate or a regulated, transaction-heavy environment
• Proven track record of building hiring, training, and onboarding systems
• Experience overseeing operations while supporting sales leadership
• Strong understanding of California real estate compliance preferred
• Hands-on, execution-focused leader who builds scalable infrastructure
• Calm, respected, decisive — able to enforce standards with professionalism
• High judgment, low ego, operator-first mindset

This Role Is Not

• A purely strategic, hands-off Operations position
• An office manager role
• A sales manager seat
• A figurehead executive position

This role runs the engine — and is always focused on making it run better.

Reporting & Authority

• Reports directly to the CEO
• Partners closely with the Integrator on key initiatives
• Holds authority over operational systems and brokerage standards
• Oversees all Operations and future Sales Management infrastructure

Compensation & Benefits

• Full Benefits Package
• Competitive Base Salary + Bonus Structure
• Excellent Company Culture
• 401(k) Program
• Generous PTO & Vacation

About Honor the Gift

Founded by Russell Westbrook in 2016, Honor the Gift is rooted in creativity, fashion, and self-belief. We release curated men’s collections each season—each inspired by Russell’s experiences growing up in the inner city and translated into premium, story driven apparel.

About the Role

We are seeking a highly analytical and systems-driven Wholesale Operations & Logistics Coordinator to power the operational backbone of our wholesale and Ecommerce division. This role owns core wholesale operations including ERP accuracy, inventory integrity, 3PL execution, routing and compliance, EDI performance, and operational reporting. You’ll work closely with Sales, Senior Operations Leadership and our 3PL to ensure flawless execution from preorder planning to outbound shipments at scale. This role partners daily with our Senior Operations Leadership to ensure products continue to flow to our customers.

ERP / Systems Ownership

• Maintain accurate style, pricing, attributes, UPCs, and customer data in AIMS36 using details provided by cross-functional teams.
• Ensure data integrity across AIMS360, NuOrder, and internal operational tools.
• Manage seasonal ERP → B2B data syncs to support go-to-market readiness.
• Audit and maintain clean, structured data used across Sales, Finance, and Operations.
• Inventory & Data Integrity
• Own daily and weekly inventory accuracy, variance analysis, and stock adjustments.
• Lead cycle counts and investigates discrepancies with 3PL leadership.
• Reconcile ERP vs. warehouse inventory and implement corrective workflows.

EDI & Compliance Management

• Monitor, validate, and troubleshoot EDI transmissions and retailer requirements.
• Ensure routing guide compliance across major accounts.
• Partner with the 3PL on correct packing, ticketing, labeling, and compliance standards.
• Conduct root-cause analysis for chargebacks and operational deductions.

3PL Coordination & Execution

• Partner daily with our 3PL to ensure on-time pick, pack, and shipment execution.
• Communicate order waves, shipping priorities, routing rules, and packing standards.
• Address exceptions quickly: shorts, overages, ASN errors, carton discrepancies, pick issues.
• Daily check in on DTC order fulfillments
• Address any issues with 3PL regarding DTC order issues.

Fulfillment Oversight

• Monitor live fulfillment progress across WMS dashboards and AIMS360.
• Align ship windows and order priorities with Sales.
• Validate labels, ASN data, carton counts, and documentation before order closure.

Operational Reporting

• Produce weekly reporting on inventory availability, fulfillment progress, and EDI transmission health.
• Support leadership with operational dashboards and KPI visibility.

Performance & Process Improvement

• Review weekly 3PL KPIs: SLA compliance, accuracy, throughput, inventory health.
• Identify bottlenecks and lead cross-functional workflow improvements.
• Ensure 3PL adheres to routing, compliance, packaging, and ticketing standards.
• Act as the primary operational bridge between HTG and our 3PL partners.
• Cross-Functional Collaboration
• Partner with Sales on allocations, order priorities, and seasonal availability.
• Work with the Customer Operations Coordinator on order status, exceptions, and routing support.
• Collaborate with Production & Merch on style changes, attribute updates, and dropped styles.
• Coordinate with Finance on inventory adjustments and receiving accuracy (not invoicing).

What We’re Looking For

• 3+ years’ experience in wholesale operations, ERP administration, logistics, or apparel product cycle.
• Strong knowledge of AIMS360 or similar ERP systems; familiarity with Shopify, Brand boom, or NuOrder a plus.
• Proficiency in Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP, auditing).
• Systems-driven problem solver with strong analytical ability.
• Highly organized, detail-focused, and comfortable owning complex workflows.
• Clear written and verbal communication skills.
• Skilled at troubleshooting discrepancies and implementing corrective solutions.
• Experience in working in house for fashion brands or consumer goods strongly preferred.

Pay Rate (Full-Time Position)

$25–$35 per hour

Zestt Organics is a growing organic cotton lifestyle brand known for thoughtful design, exceptional customer care, and intentional operations. As we continue scaling toward our next phase of growth, we’re building an operations team that is calm, organized, and highly effective.

We are seeking a Domestic Operations Manager to help design and scale the operational systems that support our ecommerce and wholesale business — including fulfillment, operational technology, and customer experience.

This is a high-impact role for someone who enjoys building structure, improving processes, and helping a growing brand run smoothly. You’ll work closely with leadership to ensure our operations are efficient, tech-enabled, and prepared for continued growth.

What You’ll Own

Operational Systems & Technology

• Help manage and continuously improve our ecommerce and operational tech stack (Shopify, shipping platforms, inventory systems, internal tools)
• Identify opportunities to streamline, automate, and improve workflows
• Lead implementation of new systems and process improvements
• Document and maintain clear operational procedures and SOPs
• Troubleshoot operational challenges with a solutions-first mindset

Fulfillment & Capacity Planning

• Design workflows that allow fulfillment operations to scale smoothly
• Monitor fulfillment efficiency, cost per order, and operational KPIs
• Support staffing and capacity planning based on forecasted order volume
• Partner closely with the Warehouse Manager to ensure strong daily execution
• Plan for seasonal peaks and growth-related changes
• Ensure operational readiness for new product launches and promotions

Customer Experience Leadership

• Oversee the customer service function and support team
• Ensure timely, thoughtful responses to customers across all channels
• Improve systems and processes that support a strong customer experience
• Identify root causes of customer issues and partner with operations to resolve them
• Track key CX metrics (response time, satisfaction, common issues)
• Build scalable processes for returns, exchanges, and order support
• Help maintain a brand voice that feels personal, warm, and solutions-focused
• Customer experience at Zestt is an extension of our brand — this role ensures it remains a strength as we grow.

Inventory & Production Coordination

• Collaborate with inventory planning and sourcing to align incoming product with operational capacity
• Support systems that maintain strong inventory accuracy and visibility
• Help integrate embroidery/customization workflows into scalable processes
• Ensure alignment between production timelines and customer expectations

Cross-Functional Leadership

• Serve as a key connector between product, operations, fulfillment, and customer care
• Partner with leadership on operational planning and growth initiatives
• Contribute to hiring, training, and building a strong operations culture

Who Thrives in This Role

Who You Are

You’re a curious, self-starting, and collaborative person who cares about the world and the impact your work has on it. You’re energized by travel, learning, and building things thoughtfully—from sustainable sourcing to day-to-day operations. You take ownership, aren’t above jumping in wherever help is needed, and bring creative, positive energy to the team. You communicate honestly and kindly, can navigate hard conversations with respect, and care deeply about your coworkers and company culture. You bring your whole self to work, value balance and integrity, and believe that doing great work and living a full life go hand in hand.

You are:

• Systems-oriented and naturally organized
• Calm under pressure and solutions-focused
• Tech-comfortable and eager to improve processes
• Able to zoom out and see the big picture
• A strong communicator and collaborative leader
• Energized by building structure in a growing business
• Equally comfortable thinking strategically and executing

What Matters Most

• Strong comfort with ecommerce and operational systems
• Experience improving processes or managing workflows
• Ability to lead and support a small customer service function
• Strong organizational and communication skills
• Ownership mindset and follow-through

Helpful but not required:

• Ecommerce or retail operations experience
• Inventory, fulfillment, or CX systems experience
• Experience in a growing small business environment
• Bachelor's Degree in a related field

Location & Work Structure

This role is based in Gettysburg, PA and requires an in-person presence to start.

We anticipate the first 4–6 months being primarily on-site to support training, relationship-building, and deep understanding of our operations.

Following this initial period, a hybrid schedule will be supported for the right candidate, with regular in-person collaboration still expected.

Compensation & Benefits

Salary Range: $65,000 – $85,000 depending on experience and strengths

Benefits include:

• Paid time off
• 401(k) retirement plan
• Monthly health insurance reimbursement (QSEHRA)
• Employee product discounts
• Opportunity for growth into senior operations leadership as the company scales

This role is designed to grow in responsibility as Zestt continues to expand.

SMV Recruiting is partnering with a well-established organization in Upstate New York on a confidential search for a Director of Manufacturing & Business Operations, for a multifaceted manufacturing and service organization. This is a senior operations leadership role responsible for overseeing four primary service areas, with manufacturing and production operations as a core focus.

The manufacturing environment operates within the textile industry, and experience in this space is highly desired. You will be accountable for leading 2 sites, supervising 50+ employees, budgets, contracts, safety, quality and performance management. In addition to manufacturing, this role provides leadership oversight across the organization’s other service areas to ensure consistency, compliance, and strong execution. The workforce includes a unique employee population, and success in this role requires a steady, patient leader who can balance operational discipline, people leadership, and mission outcomes.

Responsibilities:

• Lead manufacturing operations within a textile environment, including production planning, scheduling, quality, safety, and throughput
• Provide operational oversight across four core service areas and ensure alignment and performance
• Own operational financials including budgeting, forecasting, labor management, and productivity improvement
• Manage and develop operations leaders; drive accountability, structure, and performance expectations
• Study and understand all contract expectations, obligations and reporting expectations
• Support sales, business development, and proposal efforts through operational input and execution planning
• Ensure compliance with customer, regulatory, and government requirements
• Establish and improve operational systems, reporting, and KPIs across the organization

Requirements:

• Bachelor’s degree required
• 10+ years of progressive operations leadership experience with manufacturing as a primary responsibility
• Experience in the textile industry or similar manufacturing environment strongly preferred
• Experience supporting sales, business development, and proposal/contract writing
• Experience with government or publicly funded programs strongly preferred
• Experience leading teams that include underserved workforces
• High level of patience, emotional intelligence, and ability to lead with empathy and structure
• Self-motivated leader comfortable operating independently in a complex, growth-oriented environment

Senior Associate Attorney (Corporate / Real Estate / Bankruptcy) Dallas, TX – Hybrid Schedule

About the Opportunity

A growing midsize Dallas law firm is seeking a Senior Associate Attorney with experience in Corporate, Real Estate, Bankruptcy, or related transactional practice areas. This role offers significant autonomy, the ability to grow or build your own practice, and a clear, defined path to Partnership. Ideal for an attorney seeking stability, flexibility, and a strong platform for long‐term success.

Role Highlights

• $160,000–$180,000 base salary (flexible depending on experience) + bonuses
• Hybrid schedule: 1–2 remote days per week
• Partnership track with transparent criteria
• Strong work–life balance culture
• Open to candidates with or without Creditor's Rights / Workout experience
• Ideal for attorneys with a portable book of ~$200K, but not required

Key Qualifications

• 8–15+ years of experience in Corporate, Real Estate, Bankruptcy, or a related transactional discipline
• Licensed and in good standing with the Texas Bar
• Strong academic background and a stable work history
• Entrepreneurial mindset and interest in hands‐on client development

Compensation & Benefits

• Competitive base salary: $160K–$180K
• Bonus opportunities
• Health, dental, and vision insurance
• Life insurance
• 401(k) with employer match
• Hybrid work flexibility
• Supportive environment for business development and long‐term practice growth

Ready to Apply?

Our client is actively scheduling interviews. If you're seeking a senior‐level role with real autonomy, work‐life balance, and a direct path to Partnership, apply today for confidential consideration.

Now Hiring: Regional Operations Director

Pegasus Senior Living | Houston & Austin Areas

Seeking an experienced leader to oversee operations across multiple senior living communities in the Houston and Austin markets.

Why This Role Stands Out:

• Lucrative compensation package with generous quarterly bonus structure
• Excellent benefits
• Supportive culture with resources to drive success
• Leadership team that empowers, not micromanages

If you're ready for a regional role where you're truly set up to win, let's connect.

Apply today | #SeniorLiving #Operations #Leadership