Fedex Sr Operations Admin Salary Jobs in Usa
9,501 positions found
Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles.
Key Responsibilities:
- Work with senior management to identity, analyze and solve systemic business problems
- Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement
- Evaluate operations procedures and processes
- Identify organizations inefficiencies and areas for improvement and redesign
- Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences
- Communicate recommendation to key managers and leaders and push for changes needed to drive improvements
- Track and facilitate process improvements working across functional groups
- Proactively develop and maintain effective working relationships with and between all departments
- Works at the appropriate levels in the organization to implement strategies and plans
Key Requirements:
- BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields
- 3-5 years operations
- Five to ten years of relevant experience including:
- Minimum three years as analyst in consumer, retail or manufacturing business
- Operating experience in manufacturing or consumer business
- Experience using data for root-causing cross-functional business problems
- Leadership – able to use data to influence others and drive change
- Strong skills in Microsoft Excel, Access, Tableau or similar
- Knowledge of SQL or similar software strongly preferred
- Demonstrated communication skills (written and oral)
- Deep process orientation and strong problem solver
- Able to multitask, prioritize, and manage time efficiently
- Excellent verbal and written communication skills
We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.
About Dementia Alliance of North Carolina
Dementia Alliance of North Carolina believes everyone impacted by dementia deserves support, dignity, and hope—until there is a world without dementia. Serving more than 210,500 people across our state, we are committed to building a culture of care that meets families where they are.
As North Carolina’s trusted resource for dementia education, support, and navigation, 100% of donated funds remain in North Carolina to directly benefit individuals and caregivers. Through strong partnerships, practical education, and compassionate support, we walk alongside families every day.
We are a collaborative, mission-driven team that values financial stewardship, transparency, thoughtful systems, and continuous improvement. We believe strong internal operations make strong mission impact possible.
Position Overview
The Senior Operations Manager plays an important role in ensuring our organization runs smoothly and responsibly in support of our mission. This position blends hands-on administrative work with systems coordination to support a team of eight dedicated staff members.
Reporting to the Executive Director, this role helps maintain efficient, accurate, and compliant internal operations, enabling programs and services to thrive. The position works closely with leadership and staff across the organization and does not include direct supervision of staff.
Core responsibilities include financial administration, donor database stewardship, board support, compliance tracking, HR coordination, and ongoing improvement of internal systems and workflows.
Key Responsibilities
Financial Administration & Bookkeeping
Process mail, deposits, bill pay, and check distribution
Maintain organized accounts payable and receivable documentation
Reconcile monthly credit card statements and collect supporting receipts
Enter and code transactions in QuickBooks, attaching documentation
Generate financial reports for internal tracking and audit preparation
Assist with annual audit preparation in coordination with finance support
Maintain accurate, well-organized financial records that reflect strong stewardship
Donor Database & Development Operations
Maintain the accuracy and integrity of the donor database
Enter and update gifts, including non-cash and third-party donations
Record donor notes and track new and lapsed donors
Coordinate acknowledgment processes, including thank-you letters and memorial gifts
Support improvements to development workflows and documentation
Maintain working knowledge of CRM best practices
Board Support
Coordinate logistics and materials for Board and committee meetings
Prepare and compile board packets and supporting documentation
Maintain organized and confidential board records
Organizational Systems & Process Improvement
Support the transition from paper-based to electronic tracking systems
Document and improve internal workflows across departments
Identify inefficiencies and implement practical process improvements
Maintain internal tracking tools and dashboards
Support operational components of strategic plan initiatives
Strengthen documentation and internal communication practices
Align program data tracking with reporting and compliance needs
Compliance & Risk Management
Maintain the organizational compliance calendar, including filings, registrations, audits, and insurance renewals
Coordinate documentation for regulatory and grant requirements
Maintain vendor contracts and organizational agreements
Support secure recordkeeping and document retention practices
Help ensure internal practices align with nonprofit governance standards
Technology & Systems Administration
Serve as primary internal point of contact for systems coordination
Manage software subscriptions and vendor relationships
Maintain user permissions and access controls
Coordinate with external IT providers for troubleshooting and support
Promote strong data integrity and security practices
HR & Internal Operations
Coordinate onboarding and offboarding processes
Maintain confidential personnel files and HR documentation
Support employee benefits administration
Track performance review timelines
Maintain employee handbook and policy documentation
Support internal meeting coordination and communication systems
Who We’re Looking For
This role requires strong operational judgment and a commitment to mission-driven work within a small organization.
You are:
Operationally mature and systems-minded
Thoughtful in decision-making and clear about when to escalate
Highly accountable and dependable
Calm under pressure and comfortable balancing competing priorities
Emotionally intelligent and professional with sensitive information
Comfortable reinforcing processes respectfully and consistently
Detail-oriented and adaptable with technology
Motivated by strengthening infrastructure so programs and people can thrive
Dementia Alliance of North Carolina is an equal opportunity employer and encourages candidates from diverse backgrounds to apply
You understand that strong internal systems directly support caregivers and families across North Carolina.
Required Qualifications
3–5+ years of experience in operations, executive support, nonprofit administration, or a similar role
Experience supporting senior leadership
Proficiency in QuickBooks (or QuickBooks Online)
Experience managing databases
Strong proficiency in Google Workspace
Excellent written and verbal communication skills
Demonstrated discretion and professionalism with confidential information
Education
Bachelor’s degree OR equivalent professional experience
Preferred Qualifications
Bilingual proficiency
Experience working in a nonprofit organization
Experience managing donor databases or CRM systems such as Bloomerang
Familiarity with nonprofit financial reporting or audit preparation
Why This Role Matters
Behind every caregiver we support and every program we deliver are strong systems that make the work possible. The Senior Operations Manager helps ensure Dementia Alliance of North Carolina operates with care, accuracy, and integrity.
By strengthening financial processes, supporting compliance, and improving internal systems, this role helps our team serve families responsibly and sustainably. Thoughtful operations build trust — with caregivers, donors, partners, and one another.
In a small, mission-driven organization, strong internal infrastructure allows compassionate, community-centered work to thrive.
Benefits
Dementia Alliance of North Carolina offers a competitive benefits package, including:
80% employer-paid health insurance
20% employer-paid dental and vision coverage
Life insurance
401(k) with matching after the first year of employment
Paid holidays, vacation, and sick leave
Professional development support
Mileage reimbursement
Ready to Apply?
Apply through LinkedIn or email the following documents to
Applications will be reviewed starting Mar 27, 2026.
Cover letter (no more than 1 page)
Resume (no more than 2 pages)
List of two or more professional references
Incomplete applications will not be considered.
Please use the subject line “Senior Operations Manager” in your email.
No calls, please.
The Senior Operations Manager is responsible for the day-to-day performance of Ship Essential’s New York warehouse. This role leads the building with urgency, discipline, and a strong floor presence. You will manage Operations Managers, Leads, and Associates to ensure SLAs are met every day, workflows are executed consistently, and the warehouse operates as a high-performing system.
This role reports to the Director of Warehouse Operations, who oversees both NY and LA. The Senior Operations Manager is the senior on-site leader in New York and owns execution, planning, and accountability for the building’s daily operating rhythm.
Ship Essential is a city-based 3PL built for the next generation of consumer brands. We provide inventory storage, e-commerce fulfillment, returns processing, and retail replenishment from our warehouses in New York and Los Angeles. Our partners are some of the fastest-growing brands in the market. They move quickly, they launch often, and they expect precision.
We’re building an operation that can keep up with that pace. We run disciplined warehouses, we sweat the details, and we create flow so inventory is always ready to sell and orders go out on time. If you like high standards, real ownership, and building something that scales, Ship Essential is the place to do it.
Operational Accountability
- Take primary ownership of daily warehouse performance, ensuring SLAs are met or exceeded every day.
- Oversee all aspects of daily operations, including inbound, outbound, inventory control, and exceptions, ensuring seamless execution and alignment with company goals.
- Maintain accountability for on-site execution and outcomes, with a bias toward action and problem-solving.
- Ensure all SOPs are documented, trained, and followed, holding managers accountable for compliance.
- Build and manage weekly labor plans based on inbound schedules, outbound volume, and operational priorities.
- Forecast capacity constraints and plan staffing and workflows to avoid backlogs and missed SLAs.
- Set daily priorities for the building and ensure labor is deployed to the highest-leverage work.
- Monitor throughput throughout the day and rebalance labor across functions to protect flow and service commitments.
- Share responsibility for hitting warehouse profitability and cost targets, in partnership with the Warehouse Leadership and Finance.
- Ensure labor hours, materials, and value-added services are tracked accurately and charged appropriately to brands.
- Control labor costs through disciplined scheduling and productivity management, aligning workforce levels to demand.
- Monitor spend and operational waste and drive corrective actions when performance drifts from targets.
- Focus on the performance and development of Operations Managers and Leads, ensuring they have the resources, training, and support needed to succeed.
- Actively coach, lead, and manage managers, stepping in alongside them to tackle challenges and lead by example.
- Ensure managers meet targets and deadlines, providing clear feedback and guidance to improve team performance.
- Take ultimate responsibility for manager success. If their teams fail, the Senior Operations Manager takes ownership and drives correction.
- Audit, improve, and execute on workflows across receiving, inventory movement, picking, packing, returns, and exceptions to maximize efficiency and effectiveness.
- Drive improvements to warehouse metrics, including order accuracy, on-time shipment, inventory accuracy, dock-to-stock timing, and returns SLA.
- Champion continuous improvement by identifying inefficiencies, implementing solutions, and standardizing best practices.
- Actively monitor workflows to identify bottlenecks and ensure teams operate with urgency and consistency.
- Uphold and embody Ship Essential’s Principles for Operating a Warehouse, ensuring they are practiced at every level of the organization.
- Serve as a torchbearer of Ship Essential’s values, promoting excellence, resourcefulness, and a relentless focus on the customer experience.
- Operate with a strong sense of urgency, ensuring no issues are left unresolved and every problem is met with swift action.
- Monitor the profitability of each brand we serve, ensuring costs are captured and billed appropriately.
- Use data to evaluate account performance, identify operational drivers of margin erosion, and partner with account teams to improve performance.
- Partner closely with Warehouse Account Managers to align on brand priorities, inbound schedules, special projects, and escalations.
- Ensure WAMs have clear, accurate operational visibility to support brand communication and expectation setting.
- Establish clean escalation paths and fast response loops for order issues, inbound discrepancies, returns edge cases, and compliance concerns.
- Maintain a strong internal service mindset, ensuring operational execution supports brand trust and retention.
- Provide clear reporting to the Director of Warehouse Operations on performance, risks, staffing, and operational priorities.
- Surface issues early, propose solutions, and maintain a forward-looking view of capacity and constraints.
- Maintain strong operational visibility so leadership is never surprised by performance, backlogs, or service risk.
Experience
- Minimum of 5 years in 3PL, logistics, supply chain, or warehouse management, including significant experience leading large teams.
- Proven success running day-to-day warehouse operations with high standards and consistent SLA performance.
- Experience working with Warehouse Management Systems and EDI.
- Strong leadership skills with the ability to coach, motivate, and hold managers accountable.
- Excellent problem-solving abilities and a bias for action.
- Strong planning, forecasting, and labor management capabilities.
- Adept at managing up and providing clear reporting to senior leadership.
- Strong organizational and analytical skills, with the ability to track and improve KPIs.
- A relentless drive for operational excellence and high standards.
- A bulwark against entropy, decisive and focused on delivering results.
- Commitment to living Ship Essential’s Principles and Values every day.
Contact Center Senior Operations Manager
Position is 100% Onsite – Greenville, South Carolina
Who We Are
- Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.
Position Overview
- The Harte Hanks Sr. Operations Manager is responsible for managing the day-to-day activities of an account which includes building client relationships, managing customer communication, and coordination of multiple service lines for successful program delivery, problem solving, and team leadership.
- To provide short- & long-range management of account(s) activity.
- Liaison between Harte-Hanks (all areas) and the client.
- Monitor all program activities to ensure processes, procedures and client commitments are being followed and achieved.
Key Responsibilities
- Manage the daily activities of account management/ and support staff, including but not limited to Inventory Management, Distributions, Customer Service and Order Processing/Fulfillment.
- Provide directions to other account management and support staff, promoting consistent, tactical account management business practices.
- Facilitate problem identification and resolution.
- Ensure client commitments are consistently achieved.
- Support multiple special projects, as required, simultaneously.
- Ensures alignment between operational plans and budgetary expectations.
Requirements
- 3 years’ minimum experience as a Senior Ops Manager / Site Director (or equivalent)
- Experience implementing impactful change management and integrating innovation/analytics/insights into their operations.
- Strong organizational, time management and presentation skills.
- Ability to manage multiple time sensitive, deadline-oriented projects simultaneously, in a fast-moving environment.
- Ability to clearly communicate (written/verbal) with internal and external audiences.
- Strong problem solving and analytical skills.
- Proven experience in strategic operations management, including budget oversight, forecasting and long-term planning.
- Experience leading leaders (managers/supervisors) and developing high-performing teams.
- Proficient in Word, Excel, PowerPoint, and Tableau.
- Ability to translate operational data into actionable insights and strategic decisions.
- Detail-oriented, self-motivated & able to work well independently.
- Position is Onsite in Greenville South Carolina
Preferred Training/Experience:
- 4-year degree
- 5 years’ business experience in a related industry (project management, customer service, direct marketing or service bureau experience)
- Six Sigma certification
- Background working with BPO partners or outsourced operations.
- Financial - invoice reconciliation, performance-based programs and contract adherence.
What We Offer
- Group Health and Wellness (Medical, Dental, and Vision)
- Health Savings Account (HSA)
- Educational Assistance
- Voluntary plans, including critical illness, accident, and hospitalization
- 401k plan with Company Match and Roth contributions | Immediate vesting
- Pet Insurance, free legal services, employee discount programs, and more
- Equal Opportunity Employer / M / F/ H / V
This job description is intended to outline the general scope and level of work expected from employees in this role. Actual duties, responsibilities, and qualifications may vary depending on the specific assignment or team.
Supervises most processes directly including workforce and equipment scheduling.
Responsible for making corrective action and disciplinary decisions up to written warning level.
Involved in the hiring process and customer meetings as necessary.
Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization.
Review daily orders for additional private fleet opportunities based on above requirements.
Shift : The hours are Monday to Friday, 7:30pm
- 4:30am.
Flexibility required depending on business needs.
Salary : $60,400
- $81,400; In this role, Senior Operations Supervisor will be bonus eligible based on their performance and location performance.
Senior Operations Supervisor could earn up to 12% of their base for Max Performance.
Our excellent benefits plan keeps associates and their families happy, healthy, and secure.
To learn more visit Major Responsibilities: People: -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
Operations: -Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.
Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
Finance: -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
Safety: -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Growth / Customer Experience: -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.
Fleet/Assets: -Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.
Other projects and tasks as assigned by supervisor Qualifications: -2
- 4 years related functional experience -High School Diploma or equivalent required -Bachelors Degree preferred -Strong written/oral communication and organizational skills are required -Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required -Regular, predictable, full attendance is an essential function of the job -Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.
With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain Job Family: Operations Address: 3440 Winpark Dr Primary Location: US-MN-Minneapolis Employer: Penske Logistics LLC Req ID: 2602879
Supervises most processes directly including workforce and equipment scheduling.
Responsible for making corrective action and disciplinary decisions up to written warning level.
Involved in the hiring process and customer meetings as necessary.
Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization.
Review daily orders for additional private fleet opportunities based on above requirements.
Shift : Monday to Friday, 8am Start
- Flexibility required to support business as needed.
Salary : $60,400
- $81,400; In this role, Senior Operations Supervisor will be bonus eligible based on their performance and location performance.
Senior Operations Supervisor could earn up to 12% of their base for Max Performance.
Our excellent benefits plan keeps associates and their families happy, healthy, and secure.
To learn more visit Major Responsibilities: People: -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
Operations: -Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.
Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
Finance: -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
Safety: -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Growth / Customer Experience: -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.
Fleet/Assets: -Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.
Other projects and tasks as assigned by supervisor Qualifications: -2
- 4 years related functional experience -High School Diploma or equivalent required -Bachelors Degree preferred -Strong written/oral communication and organizational skills are required -Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required -Regular, predictable, full attendance is an essential function of the job -Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.
With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain Job Function: Logistics & Supply Chain Job Family: Operations Address: 1000 W Park Rd Primary Location: US-KY-Elizabethtown Employer: Penske Logistics LLC Req ID: 2602509
Senior Operations Research Scientist
Omaha, Nebraska(Onsite)
Perm, Direct-Hire
We're currently looking for creative, smart, and humble teammates who want to join our group of world-renowned researchers as we push the boundaries applying AI to complex problems. As an Operations Research Scientist, you will be at the forefront of driving the development and deployment of our latest optimization, simulation, and data science models to production. If you're a forward-thinking, technically adept individual with a passion for mathematical modelling this role is for you.
Requirements
• Experience formulating and solving optimization problems
• MS or PhD in mathematics, operations research, physics, computer science, industrial engineering or related field.
• At least 5 years of experience using analysis to solve complex problems
• Programming experience in Python and/or R, version control (Git), and database (SQL, MySQL) and common data science libraries (e.g. Pandas, Numpy)
• Knowledge and experience with statistics and data science
Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues.
Essential Functions- Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
- Reviews, researches and/or enters data in various systems to support respective functional area
- Compiles data and provides various regular and adhoc reports to management for review and determination
- Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
- Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
- In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:
- Additional Quality Assurance/Loss Prevention essential functions:
- Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
- Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
- Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
- Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
- Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management
- Additional Linehaul essential function:
- Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
- Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
- Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
- Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
- Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
- Performs other duties as assigned.
- High School Diploma or GED required
- Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred
- General business skills such as typing; data entry and review; and use of phone, copier, and fax
- Software skills, including use of Microsoft Office software and web-based applications
- Customer service skills necessary to effectively and professionally respond to requests
- Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
- Minimal travel required.
Pay Transparency:
Pay:
Additional Details: FT40 - KCML/643 - Sun-Thurs. 2:30AM - 10:30AM
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
Supervises most processes directly including workforce and equipment scheduling.
Responsible for making corrective action and disciplinary decisions up to written warning level.
Involved in the hiring process and customer meetings as necessary.
Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization.
Review daily orders for additional private fleet opportunities based on above requirements.
Schedule: Sunday
- Thursday, 7:00AM
- 4:30PM Supporting: Supervisor team of 5 and 65 Drivers Experience: People focused, operationally minded, strong communication skills, safety mindset, continuous improvement, goal oriented, detail oriented, demonstrated leadership skills Salary: $72,500 – $94,00 and bonus eligible up to 12% of base salary Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure.
To learn more visit Major Responsibilities: People: -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
Operations: -Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.
Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
Finance: -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
Safety: -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Growth / Customer Experience: -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.
Fleet/Assets: -Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.
Other projects and tasks as assigned by supervisor Qualifications: -2
- 4 years related functional experience -High School Diploma or equivalent required -Bachelors Degree preferred -Strong written/oral communication and organizational skills are required -Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required -Regular, predictable, full attendance is an essential function of the job -Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.
With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain Job Function: Logistics & Supply Chain Job Family: Operations Address: 1200 N Kirk Rd Primary Location: US-IL-Batavia Employer: Penske Logistics LLC Req ID: 2602813
The Operations Coordinator oversees daily office operations and leads the company’s accreditation and compliance initiatives. This role is responsible for managing insurance order processing, heading up regulatory compliance efforts, maintaining updated policies and procedures, and ensuring the organization remains audit-ready and aligned with industry standards.
Accreditation & Compliance Leadership
- Lead and manage all accreditation processes, including preparation, documentation, and ongoing compliance requirements
- Serve as the primary point of contact for accrediting organizations and regulatory agencies
- Maintain and update company policies and procedures to meet DME regulatory standards
- Ensure adherence to HIPAA, Medicare, Medicaid, and commercial insurance guidelines
- Conduct routine internal audits of patient and employee files
- Monitor and track required staff trainings and certifications to maintain compliance
- Ensure the organization remains survey-ready at all times
- Process and track DME orders
- Maintain accurate patient and insurance records
- Oversee daily office workflow and administrative functions
- Manage new hire onboarding paperwork, ensuring completion of required employment documents and compliance training
- Coordinate communication between office, sales and billing
- Identify and implement process improvements to increase operational efficiency
- Handle general administrative duties including document management and reporting
- High school diploma required; Associate’s or Bachelor’s degree preferred
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities and deadlines
- Familiarity with healthcare compliance and operations is a plus
