Eurest Services Compass Group Jobs in Usa
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Customer Service Support Supervisor
The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.
Principal Duties and Accountabilities:
Supervision & Leadership
- Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
- Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
- Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
- Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
- Participate in performance management, coaching, and the evaluation process for service staff.
- Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
- Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
- Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
- Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.
Dispatch Operations
- Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
- Maintain the service work order processβensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
- Monitor ongoing service work assignments and technician locations through active communication.
- Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
- Act as point of escalation for complex service issues or customer concerns.
- Utilize data and analytics to identify service trends and efficiency opportunities.
- Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
- Provide backup support to Service Coordinators as needed.
Job Management
- Establish new work orders in the accounting system for both new and existing customers.
- Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
- Ensure proper documentation and accuracy in all service-related information.
Sales Collaboration
- Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
- Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
- Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.
Process Improvement & Development
- Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
- Stay current with industry best practices, service software applications, and workflow optimization strategies.
Education:
- High School Diploma or equivalent required; Associate or Bachelorβs degree preferred.
- General courses in accounting preferred.
Experience:
- Minimum 4 yearsβ experience in a customer service-related role with exposure to operations or accounting administration.
- Minimum 3 yearsβ experience as a Service Coordinator or Dispatcher.
- Knowledge of commercial HVAC systems, equipment, and terminology required.
- In-depth understanding of dispatch center operations, scheduling, and resource allocation.
- Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred
Knowledge, skills, and abilities:
- Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
- Strong leadership and mentoring skills with ability to foster collaboration within the team.
- Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
- Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
- Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
- Effective verbal and written communication skills with customers, staff, and management.
- Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
- Commitment to professional growth and the development of new skills to support evolving operational and technological needs
- Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
- Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
- Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
- Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
- Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
- Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
- Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.
Physical and/or travel demands:
- Some travel may be required.
- This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
- May require occasional bending, stooping, and lifting of files, light office equipment, etc.
Benefits and Compensation:
- The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Managerβs individual sales performance and attainment of sales targets
- Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.
To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.
U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.
U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.
Location : Luther College - 700 College Drive, Decorah, IA 52101. Note: online applications accepted only .
Schedule : Full time and part time schedule. Open availability preferred. Hours and days may vary. Further details upon interview.
Requirement : Previous kitchen experience is required.
Pay Range: Β $13.00 per hour toΒ $15.00 Β per hour.
*Internal Employee Referral Bonus Available
We Make Applying Easy!Β Want to apply to this job via text messaging? Text JOB Β to 75000Β and search requisition ID number Β 1505956.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Β of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? Weβre hiring! Bon AppΓ©tit Management Company operates more than 1,000 cafΓ©s around the country for corporations, universities, and museums, as well as a few dozen public restaurants. Weβve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.
Learn more about careers with Bon AppΓ©tit: Summary
Summary: Β Maintains kitchen work areas, and keeps equipment and utensils clean and orderly.
Essential Duties and Responsibilities:
Sweeps and mops floors to comply with safety and sanitation standards.
Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces.
Removes trash and places it into designated containers. Steam cleans or hoses out garbage cans.
Transfers supplies and equipment between storage and work areas.
Assists with banquet table and front of the house set up.
Assist with loading or unloading and delivering supplies and product.
Distributes supplies, utensils and portable equipment as needed.
Complies with outlined sanitation and safety requirements.
Performs other duties as assigned.
Associates at Bon AppΓ©titΒ are offered many fantastic benefits.
Full-time and part-time positions offer the followingΒ benefits to associates:Β Retirement Plan,Β Associate Shopping Program,Β Health and Wellness Programs,Β Discount Marketplace,Β Identity Theft Protection,Β Pet Insurance,Β Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates:Β Medical,Β Dental,Β Vision,Β Life Insurance/AD,Β Disability Insurance,Β Commuter Benefits,Β Employee Assistance Program,Β Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.Β For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer.Β At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Β Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Bon Appetit Β maintains a drug-free workplace.
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Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
Requirements
From your PASSION to ours
Midwest Yogurt, part of the Lactalis family of companies, is currently hiring a Sr National Sales Manager, Compass/Foodbuy, Foodservice based in Charlotte, NC.
The Sr. National Sales Manager for Compass/Foodbuy National Accounts is the strategic and commercial lead for our largest Food Management Company (FMC) and its primary Group Purchasing Organization (GPO) - Compass/Foodbuy. This role is accountable for maximizing compliance, negotiating profitable volume growth, and growing market share within the entire Compass Group ecosystem, including its Foodbuy GPO membership and related sectors (e.g., Hospitality, Leisure, Higher Education). This Leader executes the national strategy, manages the day-to-day relationship at the headquarters level, and drives field-level engagement to ensure program activation and adherence.
From your EXPERTISE to ours
Key responsibilities for this position include:
Account Ownership: Serve as the primary, day-to-day headquarters contact for key decision-makers within Foodbuy/Compass and manage the customer relationship locally. Develop and implement national and channel strategies to increase sales, drive new product adoption, category penetration, and program upgrades across their operating units.
Contract Management: Negotiate and manage annual operating plans, national contracts, and promotional calendars, ensuring maximum recovery of trade spend and compliance targets.
Field Execution: Work closely with the Broker team to ensure the national programs are accurately executed at the local site level and that all operational issues (\"last mile\" issues) are resolved promptly.
Category Management: Leverage Compass/Foodbuy-specific data and internal analytics to identify white space opportunities, category gaps, and opportunities for assortment expansion, and present data-driven business cases to the customer.
Collaboration/Internal Influence: Partner cross-functionally with Supply Chain, Finance, and Marketing to align internal resources to meet the complex needs and timelines of the Compass/Foodbuy organization.
From your STORY to ours
Qualified applicants will contribute the following:
- Bachelor's degree in Business, Marketing or a related field. Culinary background a plus!
- Experience: Minimum of 8+ years of B2B or Foodservice Sales Experience.
- Commercial Acumen: Proven Ability to manage a trade budget and possess a strong understanding or Foodservice procurement mechanics.
- Excellent communication, presentation skills, storytelling-strong influencing skills both internally and externally.
Behavioral / Leadership Competencies
- Strategic Agility: Possesses a future-oriented perspective; anticipates complex market shifts in the Non-Commercial space and develops agile, long-term strategies to capitalize on new opportunities and mitigate threats.
- Drives Results: Exhibits a strong sense of urgency and ownership; relentlessly focused on achieving and exceeding P&L and sales targets through rigorous execution and accountability.
- Cultivate Innovation: Challenges the status quo; drives creative ideas and develops unique value propositions to win business and grow market share in mature accounts.
- Influencing & Negotiation: Inspires trust and followership both internally and externally; possesses superior leadership-level communication and negotiation skills to secure profitable agreements and align diverse stakeholder interests.
- Customer Centricity: Builds and sustains deep, collaborative relationships with customers at all levels, acting as a credible partner and industry expert.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations
Location : Carleton College - 1 North College Street, Northfield, MN 55057. Note: online applications accepted only .
Schedule : Full time schedule. Open availability required. Hours and days may vary. Further details upon interview.
Requirement : Previous food service experience preferred.
Pay Range: Β $22.00 per hour toΒ $23.00 Β per hour.
*Internal Employee Referral Bonus Available
We Make Applying Easy!Β Want to apply to this job via text messaging? Text JOB Β to 75000Β and search requisition ID number Β 1501794.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Β of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? Weβre hiring! Bon AppΓ©tit Management Company operates more than 1,000 cafΓ©s around the country for corporations, universities, and museums, as well as a few dozen public restaurants. Weβve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.
Learn more about careers with Bon AppΓ©tit: Summary
Summary: Β Maintains kitchen work areas, and keeps equipment and utensils clean and orderly.
Essential Duties and Responsibilities:
Sweeps and mops floors to comply with safety and sanitation standards.
Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces.
Removes trash and places it into designated containers. Steam cleans or hoses out garbage cans.
Transfers supplies and equipment between storage and work areas.
Assists with banquet table and front of the house set up.
Assist with loading or unloading and delivering supplies and product.
Distributes supplies, utensils and portable equipment as needed.
Complies with outlined sanitation and safety requirements.
Performs other duties as assigned.
Associates at Bon AppΓ©titΒ are offered many fantastic benefits.
Full-time and part-time positions offer the followingΒ benefits to associates:Β Retirement Plan,Β Associate Shopping Program,Β Health and Wellness Programs,Β Discount Marketplace,Β Identity Theft Protection,Β Pet Insurance,Β Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates:Β Medical,Β Dental,Β Vision,Β Life Insurance/AD,Β Disability Insurance,Β Commuter Benefits,Β Employee Assistance Program,Β Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.Β For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer.Β At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Β Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Bon Appetit Β maintains a drug-free workplace.
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Do you want to make a profound impact in your community? We are seeking a Family Services and Group Support Manager to join our mission-driven team and support families through care, connection, and community. You'll be part of a supportive, mission-driven team that values respect, accountability, compassion, and integrity. Every day, you'll have the opportunity to create meaningful impact for families navigating grief while growing in your own professional journey.
Responsibilities:
- Provide direct support to grieving families through intakes, orientations, and ongoing communication
- Facilitate and lead grief support groups for children, teens, and caregivers in a peer-support, therapeutic setting
- Manage family data and records with care, accuracy, and confidentiality
- Collaborate with staff and volunteers to create meaningful experiences for families
- Represent the organization in the community through outreach, events, and presentations
Requirements:
- Master's degree in psychology, social sciences, public health, or a related field
- 5+ years of experience in a helping-related role, preferably with children and families
- Exceptional communication skills to connect with families in a warm, empathetic manner
- Ability to adapt approach based on each family's emotional state and needs
- Strong organizational and data management responsibilities, including maintaining the client database and sending surveys
- Ideal individual will be compassionate, organized, and committed to making a difference.
If you're passionate about helping children and families heal, we'd love to hear from you!
Now Hiring: Food Service General Manager β Commack, NY
Are you ready to lead with purpose, passion, and culinary innovation?
Unidine, a division of Compass-USA, is seeking an inspiring Food Service General Manager to take the helm at the renowned Gurwin Nursing & Rehabilitation Center, a nationally recognized 5βStar CMS-rated senior living community in Commack, NY. This is your chance to step into a leadership role where hospitality, heart, and high standards come together.
Gurwin Nursing & Rehabilitation Center
Unidine
$110kβ$120k + 10% Bonus
As the General Manager, youβll be the driving force behind an exceptional dining experienceβbringing joy, comfort, and connection to residents and guests every day. Youβll build a thriving team, shape the culinary vision, and lead a department thatβs fully integrated into the mission of a truly outstanding healthcare community.
This is more than a job. Itβs leadership with impact.
MUST HAVE
- Multi- Unit F&B Leadership
- Experience in Healthcare, Food & Nutrition services
- Managed volume of at least $10M
- Kosher food preparation and service experience
What Youβll Do
- Lead a talented dining team with energy, empathy, and excellence
- Create a positive, inclusive, peopleβfirst workplace
- Oversee operations, budgets, purchasing, and financial performance
- Innovate menus with culinary leadership
- Build strong relationships across departments, staff, residents, and guests
- Maintain the highest standards in safety, quality, and hospitality
- Coach, develop, and grow your team to their full potential
- Ensure flawless compliance and operational consistency
If you're a natural leader who thrives in a fastβpaced environment and enjoys building highβperforming teams, this role is calling your name.
Who Thrives Here
We're looking for someone who brings:
- 8β10+ years of upscale foodservice experience (with at least 6 in leadership)
- A passion for hospitality and people development
- Strong business acumenβbudgets, P&L, inventory, cost management
- Exceptional communication, organization, and relationshipβbuilding skills
- A calm, solutionsβfocused approach to challenges
- Serious catering experience and a solid foundation in food safety & HACCP
- Bonus: Bachelorβs degree + ServSafe/DOH certification
Perks + Benefits
Medical, Dental, Vision
Paid Parental Leave
Flexible Time Off & Holiday Pay
Life, Disability & Identity Protection
Pet Insurance
Retirement Plan
Associate Shopping Program
Wellness Programs
β¦and so much more!
We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs.
The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.
The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history.
Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda.
We are in the best markets in the southeast.
Founded in 1955, our roots run deep through philanthropy and community development.
We strive to be a progressive, world-class retailer and service provider.
Every associate at Anderson Automotive Group is critical to our success What we have to offer: β’ A culture of caring, belonging, and respect for everyone β’ Managers that people want to work with β’ Career growth and advancement β’ Leadership development, innovative training and learning systems β’ Competitive compensation plans β’ 401k retirement plans with company match β’ Comprehensive health benefits packages, including telehealth and behavioral health services β’ Paid employee referral, recognition, and bonus programs β’ Paid time off, bereavement, and vacation benefits β’ Industry leading maternity and paternity leave β’ Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: β’ Individuals with friendly and outgoing personalities β’ Ability to build rapport and follow up with guests throughout the service process β’ Possess strong communication and organizational skills β’ Assist customers in maintaining vehicles according to manufacturer standards β’ Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance β’ Strong focus on providing the highest level of customer service to our guests β’ Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards β’ Individuals with prior sales, customer service, or hospitality experience β’ Valid driverβs license with acceptable motor vehicle record is required β’ Highschool diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive.
From keyless entry vehicles to electric cars, there is always something new happening in the industry.
You can be a part of these exciting changes.
Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive.
From keyless entry vehicles to electric cars, there is always something new happening in the industry.
You can be a part of these exciting changes.
One of the largest and most successful automotive groups in the DC area.
Wage/Salary Compensation Information: Service Advisor 50k to 200k first year potential Upgraded State of the Art Ultra Clean Facility.
Large & Loyal Customer Base =plenty of work.
5 Day work schedule with NO Sundays and Flexible Schedules.
Full Time Positions at Passport Automotive group are eligible for the following benefits: Health Insurance Single, Single plus one and Family.
Dental Insurance Single, Single plus one and Family.
Vision Insurance Single, Single plus one and Family.
PTO (Paid Time Off) in accordance with company policy Holidays in accordance with company policy 401k Plan Disability Insurance in accordance with company policy.
Career Advancement Opportunities within Passport; Example
- Team leader, Service manager, Service Director Previous Customer Service work required.
Come Join Team Passport Auto: one of the largest and most successful privately held automotive groups in the DC area where We value each team members and treat you like family.
Valid Driver's license, clean driving record.
Pass a drug test and background check
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
- High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.
- Must be able to travel to satellite office during the week. Mileage is reimbursable.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
The expected pay for the position ranges from $17.55 - $30.77 per hour. The actual pay range will be computed based on years of relevant experience.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
- High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Psychiatric Services Lead RN
We are helping people overcome. Join us.
The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.
Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.
Why Join Our Team?
- Medical, Vision, & Dental Care
- 403(b) Retirement Plan
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
What You'll Do:
- Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
- Deliver exceptional customer service to both internal and external stakeholders.
- Oversee each person's individualized recovery process by supporting health management and clinical treatment.
- Document all care, contacts, and services provided within required timeframes.
- Provide or assist with medical and nursing care across various settings, including community-based environments.
- Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
- Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
- Manage and monitor pharmaceuticals and medical supplies within the program.
- Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
- Prepare reports and support internal and external audits as required.
Anticipated Work Schedule:
Monday-Friday: 9AM-5PM
Qualifications:
- Registered Nurse or Bachelor Science in Nursing
- State of Michigan RN Licensure
- Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
- Preferred four or more years of psychiatric nursing experience.
Our Commitment to Inclusion
Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Assures New and PreOwned Vehicles are in Inventory properly to create a Repair Order and start Recon process with the technicians in ReconTrac.
This can include putting the keys in the Keytrak system.
Works with PreOwned Managers and technician to identify required items needed to pass specific PreOwned Inspections.
Advises PreOwned Managers on necessary and recommended services.
Computes cost of replacement parts and labor to pass Hendrick and/or Factory Inspection checklists.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate in ReconTrac to submit for approval from PreOwned/Service Managers.
Works with the Vendors for Detail and Interior Exterior Reconditioning to ensure timely and quality workmanship and processes Purchase Orders for Invoices on the Repair Order for each Sublet Repair Item as soon as the work has been completed on the vehicle.
Assists the Sales Team to get the vehicles to the front line for retail sale as quickly and efficiently as possible.
Meets dealershipβs standards for repair and order production.
Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Companyβs Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED β High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting β Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years β 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries.
Working knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: β Valid Driverβs License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Work includes inspection of customer vehicles and frequent movement around the Service Department and among service technicians.
Frequently interacts with service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrickβs tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
The Internal Service Advisor Position has a Pay Scale consisting of the following elements and ranges.
Wages include Base Hourly Compensation of between $20.00 and $23.00.
The position also may also pay a production bonus based on individual performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Please click here to view the CPRA Job Applicant Privacy Notice: CPRA Job Applicant Privacy Notice Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for maintaining customer satisfaction throughout the dealership contributing to business development.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Addresses customer concerns Strives to resolve issues between customers and dealership (sales and service) Works closely with department managers to ensure customer satisfaction Follows up with customers through telephone and mailings prior to purchase Follows up with customers through telephone and mailings after purchase Follows up with customers through telephone and mailings after service Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Companyβs Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED β High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive β Business o Human Resources o Information Technology Desired Work Experience: β up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired.
Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses: o Valid Driverβs License o Automobile Salesperson License Computer Skills: Advanced skills in Microsoft Office products.
Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily at a desk in an office environment.
Work includes frequent clerical and administrative assignments and interaction with office, customers, and company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrickβs tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Communicates with clients and supports the onboarding of new client accounts, delivering reports to clients, and working with business partners to service company needs throughout the client lifecycle.
Collaborates closely with teams across the enterprise to deliver an outstanding company experience.
Responsibilities: Assist in the coordination of company transitions activity (i.e.
onboarding, off boarding) in close partnership with relevant business partners.
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, company agreements, etc.).
Assist team members to ensure ongoing company contractual obligations are being met.
Support the fulfillment of ad-hoc company inquiries and requests.
Facilitate and oversee company cash flow requests to ensure proper handling.
Help manage company communications to ensure timely and proactive updates are provided.
Proactively anticipate company needs and assist in the development of strategies for meeting and exceeding those needs.
Update and maintain company and authorized third party contact information via CRM application.
Support company meeting preparation by facilitating creation of materials.
Help identify, escalate and resolve problems for any issues affecting the company experience.
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional company service.
Assist to ensure preparation of weekly, monthly, and quarterly company reports and presentations to be delivered to companies.
Support the completion of due diligence and company questionnaires.
Requirements: University (Degree) Preferred.
Required Skills: No Experience Required.
Job Responsibilities
- Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
- Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
- Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
- Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
- Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
- Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
- Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
- Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
- Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
- Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
- Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
- Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy
Position Qualifications
Preferred:
- High School or Equivalent
Work Environment
- As a Room Service Associate, you'll work in a fastβpaced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
- The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemicalβresistant glovesis required to ensure your safety while performing daily tasks.
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Age of Patients Served
- All Age Groups
HIPAA RolesβBased Access to Patient Information
- None β No access to patient information β Level 0
Required
Preferred
Job Industries
- Other
Job Description
Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.
Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.
Company Description
Family owned Commercial Fleet repair company.
2-3 onsite days per week at 1855 Folsom St in San Francisco.
Responsibilities: Manage daily operation of the Payment Plus virtual pay program.
Conduct analysis and reporting to ensure the program is performing optimally and identify areas for improvement.
Assist with Payment Plus and Card Programs campaigns.
Maintain accurate financial records related to disbursements, including payment receipts, invoices, and other relevant documentation.
Research invoices/vouchers to resolve payment issues.
Support and collaborate with internal departments and external customers, communicate payment status, resolve issues, and provide guidance on disbursement-related inquiries.
Administer Corporate and Procurement Card programs, including processing new card applications, maintenance, and ghost card reconciliation.
Reconcile and audit all Corporate and Procurement Card transactions to ensure policy compliance and prevent misuse and abuse.
Work with end users to determine needed system changes and translate them into coherent timing solutions.
Provide continual training to end users on Corporate Card and Procurement Card programs and system features.
Troubleshoot and provide solutions for any system problems or bugs.
Provide excellent customer service to departmental users and vendors.
Ensure work queues are managed within Service Level Agreements (SLA).
Create and run departmental reports for operational monitoring and ad-hoc analysis.
Perform other AP and Card Programs related duties as assigned.
Requirements: At least 5-10 years of experience in the Accounting and Finance field.
Fluency in written and spoken English.
Strong Excel and data analysis skills.
Proficiency in online Accounts Payable systems (e.g., PeopleSoft or other large ERP systems).
Required Skills: Excellent written and verbal communication.
Strong attention to detail.
Strong analytical and reporting skills.
Good reading comprehension skills.
Ability to handle sensitive situations with tact.
Bright, quick learner.
Preferred Skills: College degree preferred.
This role focuses on driving life, annuity, and feeβbased business through active coaching and strong partnerships with multiline agents across a multiβstate territory.
We deliver on our promise every day to protect livelihoods and futures.
We do this through valueβbased work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents, and vendors.
Essential Functions Achieve goals for assets under management, WMA/WMC staffing, and revenue while overseeing the full recruitment and onboarding process for WMAs and WMCs across assigned territories.
Lead the sourcing and onboarding of WMCs and ensure a smooth introduction and transition to the agent field.
Partner with leadership and Life Sales Support to evaluate training programs and sales systems, identify gaps, and support improvements that strengthen field performance.
Align sales and marketing strategies by working closely with executive leaders and field leadership.
Build strong relationships with Agency Managers and Agents to support sales growth across FB Life's distribution channels.
Oversee the client and account onboarding experience, ensuring a seamless transition for WMAs and their clients.
Lead fieldβlevel delivery of marketing initiatives, including campaigns, contests, and wholesaler engagement.
Serve as the primary liaison with mutual fund and managedβmoney partners.
Maintain the primary fieldβlevel relationship with WMAs, WMCs, and the platform custodian, RBC.
Collaborate regularly with FBFS field management, Agency Managers, Regional Vice Presidents, and home office leadership to support business goals.
Oversee staff development, including hiring, coaching, performance management, workflow oversight, budgeting, and ongoing employee growth.
Qualifications / KnowβHow Bachelor's degree or equivalent experience plus 12 years of Wealth Management experience required.
Minimum of 5 years of fieldβlevel management experience, with significant recruiting and compliance experience required.
FINRA Registered Representative Series 7 & 24 and 65/66.
CFP preferred.
Leadership and organizational skills, plus proven ability to build and sustain relationships internally and externally required.
Excellent communication and organization skills as well as the ability to maintain confidentiality required.
Strong customer service and public relations skills required.
Experience managing in a highly matrixed organization is preferred.
Extensive travel required and valid driver's license.
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not considering candidates with OPT status.
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
Facility Location
NATIONAL EEO SVC FACILITY
5405 CYPRESS CENTER DR STE 330
TAMPA, FL 33609-1026
This is NOT a remote position.
Position Information
NON-SCHEDULED DAYS: SAT/SUN
HOURS: 08:00 AM to 05:00 PM EST
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.
Functional Purpose
Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.
DUTIES AND RESPONSIBILITIES
1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.
2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.
3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.
4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.
5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.
6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.
7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:
Requirements
- Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
- Ability to develop and provide EEO training.
- Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
- Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
- Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
- Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.
Reimbursement of relocation expenses will NOT be authorized
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.