Eurest Services Compass Group Address Jobs in Usa

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

Requirements

From your PASSION to ours

Midwest Yogurt, part of the Lactalis family of companies, is currently hiring a Sr National Sales Manager, Compass/Foodbuy, Foodservice based in Charlotte, NC.

The Sr. National Sales Manager for Compass/Foodbuy National Accounts is the strategic and commercial lead for our largest Food Management Company (FMC) and its primary Group Purchasing Organization (GPO) - Compass/Foodbuy. This role is accountable for maximizing compliance, negotiating profitable volume growth, and growing market share within the entire Compass Group ecosystem, including its Foodbuy GPO membership and related sectors (e.g., Hospitality, Leisure, Higher Education). This Leader executes the national strategy, manages the day-to-day relationship at the headquarters level, and drives field-level engagement to ensure program activation and adherence.

From your EXPERTISE to ours

Key responsibilities for this position include:

Account Ownership: Serve as the primary, day-to-day headquarters contact for key decision-makers within Foodbuy/Compass and manage the customer relationship locally. Develop and implement national and channel strategies to increase sales, drive new product adoption, category penetration, and program upgrades across their operating units.

Contract Management: Negotiate and manage annual operating plans, national contracts, and promotional calendars, ensuring maximum recovery of trade spend and compliance targets.

Field Execution: Work closely with the Broker team to ensure the national programs are accurately executed at the local site level and that all operational issues (\"last mile\" issues) are resolved promptly.

Category Management: Leverage Compass/Foodbuy-specific data and internal analytics to identify white space opportunities, category gaps, and opportunities for assortment expansion, and present data-driven business cases to the customer.

Collaboration/Internal Influence: Partner cross-functionally with Supply Chain, Finance, and Marketing to align internal resources to meet the complex needs and timelines of the Compass/Foodbuy organization.

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree in Business, Marketing or a related field. Culinary background a plus!
• Experience: Minimum of 8+ years of B2B or Foodservice Sales Experience.
• Commercial Acumen: Proven Ability to manage a trade budget and possess a strong understanding or Foodservice procurement mechanics.
• Excellent communication, presentation skills, storytelling-strong influencing skills both internally and externally.

Behavioral / Leadership Competencies

• Strategic Agility: Possesses a future-oriented perspective; anticipates complex market shifts in the Non-Commercial space and develops agile, long-term strategies to capitalize on new opportunities and mitigate threats.
• Drives Results: Exhibits a strong sense of urgency and ownership; relentlessly focused on achieving and exceeding P&L and sales targets through rigorous execution and accountability.
• Cultivate Innovation: Challenges the status quo; drives creative ideas and develops unique value propositions to win business and grow market share in mature accounts.
• Influencing & Negotiation: Inspires trust and followership both internally and externally; possesses superior leadership-level communication and negotiation skills to secure profitable agreements and align diverse stakeholder interests.
• Customer Centricity: Builds and sustains deep, collaborative relationships with customers at all levels, acting as a credible partner and industry expert.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We're Hiring an Outside Sales Rep (Valve & Hydrant Services)!

The Outside Sales Rep (Valve & Hydrant Services) will be responsible for maximizing the financial performance of their territory by expanding the sales of Xylem’s Wachs Water Services capabilities for single and multi-year projects. In this role, the incumbent will drive differentiated customer experiences and utilize service knowledge to address customer’s water distribution and asset management needs . The role will combine market intelligence, data-driven insights and a deep understanding of customer needs to identify trends, “white space” opportunities, and develop areas of competitive advantage to drive revenue growth. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maximize the financial performance of the region by expanding the service contracts of Xylem’s Wachs Water Services capabilities.
• Maintain regular communication with clients to ensure satisfaction and address any concerns.
• Provide prompt and accurate responses to client inquiries and requests, and proactively identify and communicate potential sales opportunities to clients.
• Grow and maintain an effective sales pipeline utilizing .
• Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, developing marketing data leads, answering incoming requests and all other means possible.
• Apply application technologies to provide useful and practical service, and solutions to customers, while seeking new uses for company products.
• Work in conjunction with Marketing to drive bid reporting services and lead management in addition to build company image to drive new opportunities and brand recognition within the territory.
• Collaborate with different groups to design and execute strategies that generate demand and drive growth through customer acquisition, retention, and win-back.
• Create synergy opportunities for cross-business selling based on Xylem solution set awareness.
• Regularly gathers and analyzes business, market and competitor information and supports the development of the strategic marketing plan.
• Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of services, or competitive conditions as may be required.
• Attend, participate and demonstrate thought leadership in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.
• Builds industry and customer alliances and participates in industry/trade organizations.
• Assist in the field training of any sales representative as requested.
• Participation in Xylem Watermark volunteer activities

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

QUALIFICATIONS:

• Bachelor’s degree in related field or equivalent combination of education and experience.
• 4+ years’ sales, marketing or business development experience (municipal or water distribution experience preferred)or equivalent work experience that provides exposure to fundamental theories, principles and concepts.
• Thorough knowledge of consultative/value-based selling.
• Excellent interpersonal and communication skills, including presentation skills.
• Knowledge of water distribution systems; valves, hydrants, leak detection, hydraulic, pneumatics, water flow, diesel, gas, and electric motors in related field of pumps, pumping systems preferred.
• Previous experience in the use of or other CRM’s is required.
• Ability to present service education seminars to groups of 20-40 people is a must.
• Effective interpersonal skills with customers, employees, and management team.
• Ability to effectively communicate verbally and in writing.
• Strong teamwork and organizational skills with the ability to multi-task. Collaboration and teamwork. Proven track record of teamwork, innovation and results.
• Ability to manage and organize multiple priorities in a poised, self-driven manner.
• Superior business perspective, problem solving, and command skills.
• Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.
• Proficiency in Microsoft Office products, GIS, and the use of computer applications.
• Ability to meet and continuously maintain authorization to operate a company vehicle.
• Travel: This position requires travel in North America up to approximately 75%.

DAY IN THE LIFE:

(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

SALARY:

Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Do you want to make a profound impact in your community? We are seeking a Family Services and Group Support Manager to join our mission-driven team and support families through care, connection, and community. You'll be part of a supportive, mission-driven team that values respect, accountability, compassion, and integrity. Every day, you'll have the opportunity to create meaningful impact for families navigating grief while growing in your own professional journey.

Responsibilities:

• Provide direct support to grieving families through intakes, orientations, and ongoing communication
• Facilitate and lead grief support groups for children, teens, and caregivers in a peer-support, therapeutic setting
• Manage family data and records with care, accuracy, and confidentiality
• Collaborate with staff and volunteers to create meaningful experiences for families
• Represent the organization in the community through outreach, events, and presentations

Requirements:

• Master's degree in psychology, social sciences, public health, or a related field
• 5+ years of experience in a helping-related role, preferably with children and families
• Exceptional communication skills to connect with families in a warm, empathetic manner
• Ability to adapt approach based on each family's emotional state and needs
• Strong organizational and data management responsibilities, including maintaining the client database and sending surveys
• Ideal individual will be compassionate, organized, and committed to making a difference.

If you're passionate about helping children and families heal, we'd love to hear from you!

Now Hiring: Food Service General Manager – Commack, NY

Are you ready to lead with purpose, passion, and culinary innovation?

Unidine, a division of Compass-USA, is seeking an inspiring Food Service General Manager to take the helm at the renowned Gurwin Nursing & Rehabilitation Center, a nationally recognized 5‑Star CMS-rated senior living community in Commack, NY. This is your chance to step into a leadership role where hospitality, heart, and high standards come together.

Gurwin Nursing & Rehabilitation Center

Unidine

$110k–$120k + 10% Bonus

As the General Manager, you’ll be the driving force behind an exceptional dining experience—bringing joy, comfort, and connection to residents and guests every day. You’ll build a thriving team, shape the culinary vision, and lead a department that’s fully integrated into the mission of a truly outstanding healthcare community.

This is more than a job. It’s leadership with impact.

MUST HAVE

• Multi- Unit F&B Leadership
• Experience in Healthcare, Food & Nutrition services
• Managed volume of at least $10M
• Kosher food preparation and service experience

What You’ll Do

• Lead a talented dining team with energy, empathy, and excellence
• Create a positive, inclusive, people‑first workplace
• Oversee operations, budgets, purchasing, and financial performance
• Innovate menus with culinary leadership
• Build strong relationships across departments, staff, residents, and guests
• Maintain the highest standards in safety, quality, and hospitality
• Coach, develop, and grow your team to their full potential
• Ensure flawless compliance and operational consistency

If you're a natural leader who thrives in a fast‑paced environment and enjoys building high‑performing teams, this role is calling your name.

Who Thrives Here

We're looking for someone who brings:

• 8–10+ years of upscale foodservice experience (with at least 6 in leadership)
• A passion for hospitality and people development
• Strong business acumen—budgets, P&L, inventory, cost management
• Exceptional communication, organization, and relationship‑building skills
• A calm, solutions‑focused approach to challenges
• Serious catering experience and a solid foundation in food safety & HACCP
• Bonus: Bachelor’s degree + ServSafe/DOH certification

Perks + Benefits

Medical, Dental, Vision

Paid Parental Leave

Flexible Time Off & Holiday Pay

Life, Disability & Identity Protection

Pet Insurance

Retirement Plan

Associate Shopping Program

Wellness Programs

…and so much more!

PRC Baker Places is a non-profit organization dedicated to serving the San Francisco community through legal advocacy, workforce development, financial services, and residential treatment programs. We support formerly homeless adults living with co-occurring mental health and substance use disorders by providing a continuum of integrated direct care services. All of our programs are grounded in a social rehabilitation philosophy that integrates harm reduction and daily living skills within a safe and supportive environment.

Mission Statement: Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.

Values that Guide Us: Accountability, Honesty, Integrity, Diversity & Inclusion, Respect

If you’re passionate about making a real impact in your community, working in a dynamic, inclusive environment, and helping people rebuild their lives, PRC Baker Places is the place for you.

Position Overview

The Senior Director of Clinical Services is a senior role responsible for maintaining the organization’s mission, vision, and strategic priorities into actionable plans and measurable results. This role focuses on client and staff care in the clinical programs.

The Senior Director of Clinical Services partners closely with executive leadership, Senior Management Team, and external stakeholders to align programs with best practices and licensing requirements.

Primary Duties and Responsibilities

• Acts as the clinical authority of assigned CCL licensed programs and other clinical programs.
• Establish clinical systems and standards of care
• Supervises Residential Services Project Director and Case Management Project Director
• Serves as the Administrator for CCL programs
• Participate in LPHA duties.
• Works with direct reports and Finance in maintain program budgets and supplies.
• Ensures program functions smoothly within the larger behavioral health system through building and maintaining community partnerships.
• Establishes and maintains a recovery culture and philosophy within the programs.
• Participate in CQI process.
• Aids in creating clinical program and agency policies and procedures.
• Completes and participates in incident investigations and summaries with PX (HR) and reports findings to Chief Clinical Officer.
• Complete weekly supervision with direct reports and review subordinate’s weekly supervision.
• Participates in the hiring, orientation, and annual performance evaluations of staff.
• Participates in management of clinically focused federal, state, and local funding, and other related grants.
• Provides crisis response and intervention, including rotating on-call and after hours assistance, provide crisis consultation to families, public and legal entities.
• Prepare and submit monthly clinical status report of assigned programs.
• Attend meetings in the community and within the agency as a representative of the clinical services.
• Other duties as assigned.
• Promote agency mission, purpose, and values in relationships with internal and external partners.

Minimum Qualifications

• Licensed or Licensed Eligible In California as an LCSW/LPCC/LMFT/Psy.D. or ASW/AMFT/APCC.
• A minimum of five (5) years of experience in community mental healthcare/substance use disorders/HIV-AIDS or integrated healthcare settings.
• A minimum of three (3) years supervisory and/or management responsibilities.
• Self-motivated and directed, demonstrate strong relationship-building skills, have experience with infrastructure development and hold a high value for diversity.
• Demonstrated effective management and leadership skills with diverse populations.
• Has prior supervisor experience of management level clinical and non-clinical staff.
• Ability to establish collaborative partnerships with supervisees, colleagues, and community organizations.
• Strong written and verbal communication skills.
• Knowledge and understanding of trauma-informed and other evidence based therapeutic principles/practices.
• Flexibility, adaptability, and ability to focus attention on workflow processes, procedures, budgetary guidelines, and documentation/productivity standards.
• Effective time management and ability to meet deadlines.
• Must be available to work flexible hours occasionally – including possible nights and weekends – and be part of the agency on-call LPHA
• Proficiency with Microsoft products required
• Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions.

Salary and Benefits:

This is a full-time, exempt position. PRC Baker Places offers a competitive salary plus medical, dental, and vision insurance for employees and their eligible spouse/children, as well as short/long-term disability, life insurance, employer-matching contributions to 403(b) retirement, generous paid time-off, and professional development.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The AV Installation and Support Services Technician is responsible for the installation, termination, testing, troubleshooting, and maintenance of low-voltage cabling systems, including voice, data, and video.

Assigned to Client and works full time from onsite location responsible for Installation and then maintaining the system after installation. Will conduct Preventive Maintenance and will assist with Service Tickets as needed. Will work with REMOTE support to troubleshoot Service Tickets as required.

This role ensures all work complies with industry standards and client requirements, with a focus on quality, safety, and efficiency. Technician will work onsite and will be responsible for preventive maintenance of the systems and will work with remote service technicians to address service tickets as needed.

What You'll Do:

• 
  
  
• Install, terminate, and test copper and fiber optic cabling for voice, data, and video systems.
  
  
• Interpret blueprints, floor plans, and wiring diagrams to determine cabling requirements and optimal routing.
  
  
• Perform troubleshooting and repairs on structured cabling systems and related hardware.
  
  
• Ensure all installations comply with relevant standards.
  
  
• Document all work performed, including test results and as-built drawings using BlueBeam.
  
  
• Collaborate with project managers, engineers, and other trades to ensure successful project completion.
  
  
• Maintain tools, equipment, and a safe, organized work environment.
  
  
• Provide technical support and guidance as needed.
  
  
• Participate in ongoing training to stay current with industry best practices and standards.
  
  
• Oversee all on-site activity on the active project job site and address any issues necessary to achieve quality and timeline standards
  
  
• Oversee all field operations and report progress, status and issues.
  
  
• Supervises the physical installation of a wide variety of technology into a wide variety of locations
  
  
• Maintains all quality control on jobsite, checking all work from subcontractors and union trades. Managing any discrepancies in our standards
  
  
• Able to read and understand functional design drawings and cable riser diagrams
  
  
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Manager
  
  
• Able to build and wire custom panels from engineering drawings
  
  
• Advanced Fiber optic cable handling, installation termination and testing
  
  
• Responsible for tracking and maintaining toolkits, job material boxes, company vehicles and materials inventories. Keep clean, orderly and well documented
  
  
• Responsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirements in this area)
  
  
• Maintain daily record of time worked on specific projects for timesheet entry. Maintain an activity log and a personnel log for skills to report on recommended improvements.
  
  
• Conduct routine Preventative Maintenance and logs as required.
  
  
• Work with Remote support for service tickets that require escalation.
  
  

Complexity:

This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field technician in many situations and will be responsible for delegating work, working with remote support, and communicating with key stakeholders on behalf of the company. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills.

Decision Making Authority:

This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the service manager, project manager and supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the service manager and company. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.

Physical Working Environment:

• 
  
  
• Work is performed in commercial, industrial, and construction environments.
  
  
• May require working in confined spaces, on ladders, lifts, or at heights.
  
  
• Must be able to lift and carry up to 50 lbs.
  
  
• Exposure to varying weather conditions and construction site hazards.
  
  

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis.

Employee will be responsible for their safety while on job sites and comply with all safety regulations in place by the client and Diversified. Use of PPE could be required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the client site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 50 pounds in construction areas.

The individual is regularly required to use keyboards, test equipment and controls required for installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee must possess a valid Passport for entry onto client site. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Occasional travel by airplane for out-of-town projects is required.

Safety:

Maintain and wear appropriate PPE as the job and tasks require it.

Ensure hazards are addressed and rectified in a timely manner.

What You'll Bring:

Education & Certifications:

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• High school diploma or equivalent required.
  
  

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• Must possess the E06 Limited Energy Systems License
  
  

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• OSHA 30 Certificate required
  
  
• Must have a valid US Passport.
  
  
• Must have a valid driver's license and adhere to our insurance requirements
  
  

Required Skills/Qualifications:

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• Minimum 2 years of experience in low-voltage or structured cabling installation.
  
  
• Possess advanced AV installation skills
  
  
• Familiarity with a wide range of audio, video and networking equipment
  
  
• Proficient in the use of cable testers, hand tools, and power tools.
  
  
• Ability to read and interpret technical documents and blueprints.
  
  
• Must have knowledge of the following programs: Teams, Outlook, Excel, OneNote, BlueBeam/Adobe Reader
  
  
• Willingness to travel to job sites as required.
  
  
• Excellent troubleshooting and problem-solving skills.
  
  
• Strong communication and teamwork abilities.
  
  
• Good verbal communication skills and good customer service skills
  
  
• Ability to diagnose, troubleshoot and resolve technical problems
  
  
• Able to work indoors/outdoors, standing, sitting and ladder use. Able to lift 50lbs.
  
  

Preferred Skills/Qualifications:

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• Experience with Service Now preferred.
  
  
• Experience with Software House preferred.
  
  

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• AVIXA CTS Certification is preferred.
  
  

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• AVIXA CTS-I Certification is highly encouraged
  
  

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• Installer (Level 1 or 2), Technician, or equivalent structured cabling certification preferred.
  
  
• Additional certifications from recognized structured cabling governing bodies are a plus.
  
  

Other relevant certifications may be required or preferred based on the technology focus of the position

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

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• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Psychiatric Services Lead RN

We are helping people overcome. Join us.

The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.

Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.

Why Join Our Team?

• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus
• Generous Paid Time Off

What You'll Do:

• Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
• Deliver exceptional customer service to both internal and external stakeholders.
• Oversee each person's individualized recovery process by supporting health management and clinical treatment.
• Document all care, contacts, and services provided within required timeframes.
• Provide or assist with medical and nursing care across various settings, including community-based environments.
• Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
• Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
• Manage and monitor pharmaceuticals and medical supplies within the program.
• Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
• Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:

Monday-Friday: 9AM-5PM

Qualifications:

• Registered Nurse or Bachelor Science in Nursing
• State of Michigan RN Licensure
• Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
• Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion

Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Provides exceptional dining experience to Guests - Greeting Guests, Serving food and handling payments at cash register
• Maintains the cleanliness and appearance of the store
• Follows Operations Standards and Safety Procedure to serve fresh and quality food
• Works efficiently in fast paced kitchen environment, and may work at different positions - Front counter, Drive Through or Kitchen
• Work effectively with team members to meet daily goals in a fun, positive environment.

• Flexible schedules
• Great pay
• Free meals while working at Panda
• Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
• Health Care and Dependent Care Flexible Spending accounts
• 401K with company match
• Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
• Associate discounts for many brands
• Referral bonus for eligible associates
• Opportunity to give back to your community
• Hands-on paid training to prepare you for success
• On-Going Career & Leadership Development
• Opportunities for growth into management positions
• Pre-Tax Dependent Care Flexible Spending Account
• Please refer to for details.

• Friendly and helpful team members
• Operations experience is a plus
• Some high school
• Food Handler certification may be required depending on local requirements, acquired at your expense