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Financial Services - Global Compliance and Reporting - Real estate -Tax Services Manager-EDGE
✦ New
🏢 EY
Salary not disclosed
New york city, NY 1 day ago
Financial Services - Global Compliance And Reporting - Real Estate - Tax Services Manager-EDGE

Location: Anywhere in country.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

The opportunity

EY's FSO EDGE Real Estate, Hospitality and Construction (RHC) practice provides comprehensive and specialized tax assistance tailored to the unique needs of our clients. You will work alongside our practice office professionals who are knowledgeable and experienced in a wide range of tax areas, processes, and compliance.

Your key responsibilities

A Services Manager in FSO EDGE RHC will be responsible for delivering and managing tax compliance and consulting work for clients. The objective is to recognize and identify problem areas and items that need to be addressed or escalated to ensure partnership taxation, REITs taxation and qualification, partnership allocations, and tax compliance are timely and accurately completed. You will work alongside practice office professional serving clients, based on their time demands, as one team.

Responsibilities include

  • Consult with clients and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject-matter professionals, coordinating efforts, and managing expectations about timing of response and resolution
  • Deliver and manage compliance and consulting delivery services to meet deadlines for client deliverables
  • Ability to lead projects and work independently, with guidance in only the most complex situations
  • Incumbent has specialized depth and/or breadth of expertise
  • Support effective long-term client relationships by demonstrating your knowledge of the real estate, hospitality, and construction industry. communications with client tax liaisons, client administration teams, and client trust officers to gather required information, to share information to support informed decision-making, and obtain instruction or authorization necessary for timely, accurate production of tax information statements, tax returns and related reporting
  • Manage engagement deliverables and team resources to achieve timely and accurate delivery of tax compliance services while effectively managing engagement economics
  • Advise and provide direction on complex tax matters, set expectations, coordinate daily work activities, and assign tasks to staff and seniors.
  • Review and evaluate the work of staff members to ensure accuracy, completeness, and compliance with relevant tax laws and regulations
  • Provide effective leadership, formal and informal feedback, and coaching to team members

Skills and attributes for success

  • Ability to recognize and identify problem areas that need to be addressed or escalated to ensure tax returns, tax research, tax accounting and other tax projects are timely and accurately completed
  • Experience presenting in client conversations regarding complex or difficult topics
  • Ability to break down complex tax projects into manageable components, analyze relevant information, and formulate client-centric solutions that comply with relevant laws and regulations
  • Ability to manage multiple work assignments, team members and deadlines simultaneously

To qualify for the role you must have

  • Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
  • Minimum of 5 years of experience in a professional services or tax services organization in the financial services industry
  • Broad exposure to real estate tax technical and transaction skills, including partnership taxation, REITs taxation and qualification, partnership allocations, tax compliance, due diligence, acquisition/disposition planning and structuring
  • Experience managing budgets, people, and projects
  • Excellent teaming, leadership, organizational, and verbal/written communication skills
  • Certified Public Accountant (CPA), Enrolled Agent (EA) or licensed attorney

What we look for

We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.

Not Specified
Member Services Representative I - Bilingual Farsi / Job Req 839182215
✦ New
Salary not disclosed
Alameda, CA 1 day ago

Hybrid: Applicants must be a California resident as of their first day of employment.

PRINCIPAL RESPONSIBILITIES:

Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.

Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.

Member Services Representative I

This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.

Principle duties and responsibilities

* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.

* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.

* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.

* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.

* De-escalate situations involving dissatisfied customers, offering patient assistance and support.

* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.

* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.

* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.

* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.

* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.

* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.

* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.

* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.

* Always maintain a professional level of service to members.

* Always maintain confidentiality of information.

* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.

* Interact positively with all Alliance Departments.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Process MS Dept projects

* Serve as a back-up to manage the escalated calls.

* Perform other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB

* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.

* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.

* Member communications: Create and/or mail appropriate member materials and communications as needed.

* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.

* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

PHYSICAL REQUIREMENTS

* Constant and close visual work at desk or computer.

* Constant sitting and working at desk.

* Constant data entry using keyboard and/or mouse.

* Constant use of multi-monitor setup

* Frequent use of telephone and headset.

* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.

* Frequent walking and Standing

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent experience preferred.

* High school diploma, GED required.

* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.

* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus

* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.

* Demonstrated knowledge expert of AAH Member Services policies and procedures

* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.

* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.

* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.

* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.

* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.

* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

* Ability to prioritize and adapt to changing situations in a calm and professional manner.

* Ability to maintain composure in stressful situations.

* Excellent problem-solving skills

* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.

* Skill in basic data entry

* Ability to type 40 net words per minute: multi-task

* Manual dexterity to operate telephone, computer keyboard equipment.

* Speak English proficiently, clearly, and audibly.

* Memorize and retain information quickly; meet physical requirements

* Spell correctly

* Learn the policies, regulations, and rules applicable to business operations.

* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.

* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.

* Strong verbal and written communication skills.

* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).

* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.

* Must be self-motivated and able to work with minimal supervision

* Must be team-oriented and focused on achieving organizational goals.

* Proficient problem-solving approach to quickly assess current state and formulate recommendations.

* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.

* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.

* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.

* Medical terminology knowledge preferred

* Ability to work within a broad systems perspective

* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.

* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).

Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.

SALARY RANGE $22.88-$34.33 HOURLY

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.

Not Specified
Managing Director, Family Office Planning
✦ New
Salary not disclosed
Indianapolis, IN 1 day ago

ABOUT THE ROLE


Lyneer Search Group is seeking a Managing Director, Family Office Planning to join a premier Family Office Services team. This is a senior-level, technical estate planning role for a credentialed professional ready to serve as the firm's go-to expert in complex wealth transfer, trust administration, and multi-generational planning for ultra-high-net-worth families.


This is a 100% on-site position.


─────────────────────────────────────


WHAT YOU'LL DO


As a key member of the Family Office Services team, you will:


Produce and review complex estate and wealth planning deliverables — including estate flowcharts, comprehensive wealth transfer plans, and technical planning reports

Develop proactive planning observations and recommendations for UHNW clients

Review, analyze, and summarize sophisticated estate planning documents

Guide Wealth Strategists in the oversight of family entity administration

Serve as the estate planning technical resource for Managing Directors and client teams in meetings and on deliverables

Research, write, and publish expert articles on wealth transfer topics for professional journals and industry platforms

Provide firm-wide training and subject matter expertise on tax and estate planning issues

Cultivate relationships with outside advisors for ongoing technical collaboration


─────────────────────────────────────


WHAT YOU BRING


Education & Credentials:

• Postgraduate degree: JD, LLM, or MST strongly preferred

• Professional designation: CPA, CFP, and/or CPWA preferred

• 10+ years of experience in estate and tax planning, trust planning, or fiduciary administration

• Deep experience with strategic wealth planning for HNW and multi-generational families

• Current knowledge of legislative and case law developments in estate planning


Skills & Attributes:

• Strong analytical skills with exceptional attention to detail

• Demonstrated track record as an author and presenter of complex estate planning strategies

• Advanced Excel skills for building complex planning worksheets

• Ability to translate complex planning strategies into clear, client-friendly language

• Highest level of discretion and professionalism with confidential matters

• Collaborative team player who also thrives working independently


─────────────────────────────────────


WHY THIS ROLE


→ Senior Technical Authority — serve as the firm's go-to estate planning expert with real visibility and influence

→ Complex, Meaningful Work — daily engagement with sophisticated UHNW multi-generational planning

→ Thought Leadership — publish expert articles and build your profile as an industry authority

→ High-Caliber Environment — collaborate with Managing Directors, client cell teams, and leading outside advisors


─────────────────────────────────────


WORK ENVIRONMENT


• 100% On-Site

• Limited travel as business needs require


─────────────────────────────────────


HOW TO APPLY


Apply directly through this post.


Explore all open roles at Lyneer Search Group.


Lyneer Search Group specializes in executive recruitment for insurance, wealth management, and financial services. We connect industry-leading firms with exceptional talent — and we've maintained a 100% placement rate in retained searches since 1993.

Not Specified
Regional Field Service Manager
✦ New
Salary not disclosed
Roanoke, Virginia 1 day ago

On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!

We're strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We're highly selective about who joins us, because this journey isn't for everyone.

If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company's growth — we'd love to talk.

Apply below and let's start the conversation.

Who We Are

Virginia Transformer Corp. is the largest U.S.-owned producer of power transformers in North America. For more than 50 years, we've grown by delivering for our customers — building premium, custom transformers with industry-leading lead times.

With more than 5,400 employees, we are known as an engineering-driven organization that thrives on speed, accountability, and execution. As a privately held company, we value nimbleness, innovation, and tenacity.

Join Our Team

If you love the thrill of securing the U.S. electric grid, enabling manufacturing across the country, and the momentum of a fast-moving organization — this is the place for you. Every transformer we build is custom, every challenge unique, and every team member essential.

We're growing so fast that not all roles are posted yet — if this opportunity aligns with your experience, we encourage you to apply and start the conversation.

Regional Field Service Manager

Location: Roanoke, VA (Relocation Required)

Department: Field Services / Aftermarket

Reports To: Director of Field Services (or equivalent)

Position Summary

The Regional Field Service Manager is responsible for leading, managing, and scaling field service operations across an assigned region, supporting installation, commissioning, testing, maintenance, and aftermarket service of power and distribution transformers. This role ensures safe execution, technical excellence, customer satisfaction, and financial performance across all field activities.

This position is ideal for a proven field services leader with strong transformer expertise, customer-facing experience, and the ability to lead technicians in fast-paced, high-accountability environments.

Key Responsibilities

Field Operations & Leadership

  • Lead and manage regional field service technicians and supervisors supporting transformer service activities.
  • Ensure safe, compliant, and high-quality execution of field work including installation, commissioning, testing, maintenance, and emergency response.
  • Set expectations, manage performance, and develop technical and leadership capability within the field organization.
  • Serve as escalation point for complex technical issues, customer concerns, and field execution challenges.

Customer & Commercial Support

  • Act as a primary regional contact for customers during field service and aftermarket engagements.
  • Support customer meetings, outage planning, and service coordination.
  • Partner with sales and aftermarket teams to support service opportunities, scope development, and execution planning.
  • Drive customer satisfaction through responsiveness, communication, and execution excellence.

Safety, Compliance & Standards

  • Enforce strict adherence to safety standards, procedures, and regulatory requirements.
  • Ensure compliance with IEEE, ANSI, IEC, and internal field service standards.
  • Lead incident reviews, root cause analysis, and corrective action implementation.
  • Promote a strong safety culture across all regional field operations.

Operational Performance & Reporting

  • Manage regional workload planning, technician utilization, scheduling, and travel.
  • Track and report key performance indicators including safety, quality, cost, schedule, and customer satisfaction.
  • Support forecasting, budgeting, and cost control for regional field service activities.
  • Identify and implement process improvements to increase efficiency and reduce execution risk.

Cross-Functional Collaboration

  • Partner with Engineering, Manufacturing, Quality, Training, and Technical Support teams to resolve field issues and improve product and service performance.
  • Provide field feedback to support design improvements, training updates, and standardization.
  • Support continuous improvement initiatives across Field Services and Aftermarket.

Required Qualifications

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or equivalent technical experience.
  • 7+ years of experience in field services, power equipment service, or industrial service environments.
  • 3+ years of people leadership experience, managing technicians or field teams.
  • Strong knowledge of power and/or distribution transformers, field testing, commissioning, and maintenance.
  • Proven ability to manage customer relationships and field execution simultaneously.
  • Willingness to relocate to Roanoke, VA.
  • Ability to travel regionally as required to support field operations.

Preferred Qualifications

  • Experience leading regional or multi-site field service teams.
  • Familiarity with transformer testing standards and safety protocols.
  • Experience supporting utility, data center, or industrial customers.
  • Strong financial and operational acumen within a service organization.

Key Competencies

  • Field leadership and accountability
  • Safety-first mindset
  • Customer-focused execution
  • Technical problem solving
  • Cross-functional collaboration
  • Operational discipline and urgency
Not Specified
Branch Manager - Service and Equipment
Salary not disclosed
Spencer, Iowa 2 days ago
Description:

For almost 100 years, Arnold Motor Supply has been a leading distributor and retailer of automotive replacement parts and accessories with 80 locations across the Midwest. We are recognized as a Top Workplace year after year because we keep it simple – our employees and customers are the most important part of everything we do.


Position Overview


This position manages a division of our company which is primarily focused on selling, servicing, and consulting on automotive equipment. The Branch Manager – Service and Equipment oversees service operations related to collision repair and automotive shop equipment, including paint booth maintenance, equipment repairs, and hoist inspections. This role manages technicians, ensures regulatory compliance, maintains high service quality, and drives service revenue growth while delivering superior customer support to automotive repair and collision shops.


Job Tasks and Responsibilities

  • Ensure clear expectations and accountability for driving assigned areas of branch performance are firmly in place and are actively managed
  • Maximize sales and profit levels for Equipment focused profit/cost center 
  • Manage day-to-day operations of the service team, including scheduling, assigning work orders, and monitoring workflow. 
  • Monitor service department performance metrics, such as efficiency, productivity, and customer satisfaction, and implement strategies for continuous improvement. 
  • Stay updated on industry trends, regulations, and technologies related to automotive service.
  • Recruit, retain and nurture talented individuals. Drive associate engagement and empowerment. Make associate development a priority. Recognize and reward strong performance.
  • Ensure the highest safety standards are followed




Requirements:
  • At least two years as a service/customer care manager in a “service-first” environment
  • Past P & L accountability, preferably with automobile-related equipment background
  • Demonstrated success in developing sales strategies and driving them through a multi-unit, geographically distributed retail/wholesale operation
  • Exceptional relationship-development talents
  • Strong personal philosophy focused on fostering one of our key differentiators – SERVICE! 
  • Ability to provide strong leadership to create a high-performance team through customer focus, open communication, coaching and listening
  • College degree in a related field preferred

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Not Specified
IT Service Delivery Coordinator
🏢 nLeague
Salary not disclosed
Atlanta 2 days ago
Job ID: 65362 Position: IT Service Delivery Systems and Projects Coordinator Client: APS
- IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 3 Duration: 4 Months(Possibility of extension) On Site Purpose: The Atlanta Public School System is seeking the services of an IT Service Delivery Systems and Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.

Summary: Atlanta Public Schools' Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.

The IT Service Delivery Systems and Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.

The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards.

Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.

The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations.

This position will work under the supervision of the IT Service Delivery team.

Scope of Work/Key Responsibilities: Adhere to established standard operating procedures through the following: Maintain exceptional customer service posture at ALL TIMES.

Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team Primary iiQ Management and Training Responsibilities: Manage and administer iiQ system for IT Service Delivery and Student Experience Team Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district Monitor IT Service Delivery and Student Experience Tableau dashboards Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.

Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team
Not Specified
Field Service Support Specialist
✦ New
Salary not disclosed
Danville 1 day ago
Field Service Support Specialist Danville, CA 12 Months Pay: $40-55 per hour Onsite 100% except for travel days for pickups throughout the territory RE: Travel: Anywhere in our service territory, but generally within 3-4hrs and will not require overnight stay.

EQUIPMENT REQUIRED: Large SUV or pickup truck REQUIRED, (4x4 NOT required, trailer NOT required).

Safety boots, safety glasses, gloves, vest will be provided by company TOP THINGS: Strong coordination abilities, Good computer skills (excel, outlook), Good Driving.

A successful candidate will have demonstrated ability of independently scheduling, organizing, and executing field visits with concurrent projects.
* A suitable candidate will have a demonstrated ability to manage test sample inventories including coordinating delivery, processing, and labeling new samples, performing preliminary inspections, communicating sample status with engineers and stakeholders, tracking on-site materials, and dispositioning of samples.
*The ideal candidate will have basic understanding of electric utility construction processes with an understanding of Client standards and work procedures as a plus.
*The right candidate will have a strong background in supply chain management.
*An Ideal candidate will have a strong background in project and construction management.
*A successful candidate will have an excellent driving record and a current drivers license.
*They will be confident driving large vehicles with long distances.
* A successful candidate will have demonstrated experience providing training.
*Strong oral and written communication skills with a customer focus and a can-do attitude are required.
*The right candidate will participate in a team environment with engineers in brainstorming, troubleshooting, and problem-solving efforts.

Assist in miscellaneous engineering/test projects as necessary Responsibilities Safety: Demonstrate safe working practices at all times.

Strong focus on customer, general public and employee safety in all work practices.

Job Management: Collaborate well with team members and clients to schedule and arrange transportation of materials.

Detail Oriented in the managing test sample inventory Quality Improvement: Identify continuous improvement opportunities within the supply chain process Reporting: Track Samples in SharePoint and Microsoft Excel databases.

Put together simple inspection reports for ATS Failure Analysis Engineers Client Management: Consulting experience is a plus, excellent communication skills (oral and written) are essential.

Successful candidates should work well with others and have a client focus.

Job requires developing and promoting strong client relationships, having a can do attitude and being sensitive to client issues.

Role Responsibilities: Tracking of A-Tags, B-Tags, Forced Outages, and Opportunistic Events o Partner with key client personnel for each operating area to obtain data for component sample selection Collect and Schedule field components o Personal vehicle needs to accommodate sample collection (preferably truck or large SUV, 4x4 not required) o Ability to manage personal workload and communicate effectively with Field Personnel Improve the process for collecting (e.g.

Adjust LC Tag, training, collection points) o Coordinate with ATS and Field Personnel o TD-1957P should be utilized/followed Opportunistic o Training field supervisors on what ATS is looking for o Create a feedback loop from collection results to Field Supervisors o SAP LC long text work with CERT to add/collect components As Needed o Receive and log samples at ATS o Provide testing support as needed o Build a sustainable process for 2026, including establish pickup routes to minimize drive time.
Not Specified
Manager Pharmacy Services, Oncology - Longview
Salary not disclosed
Longview, TX 2 days ago
Description

Summary:

The Manager Pharmacy Services will manage the day-to-day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy, and committee involvement.

Responsibilities:

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance.
  • The also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes.
  • Functions as the Pharmacist In Charge per the state Board of Pharmacy regulations.

Job Requirements:

Education/Skills

  • Bachelor's Degree required

Experience

  • 6 – 8 years of technical experience preferred
  • 2 – 5 years of Leadership/ Management experience preferred

Licenses, Registrations, or Certifications

  • RPH License in state of employment required

Work Schedule:

TBD

Work Type:

Full Time

Not Specified
Patient Services Manager III, Holly Springs Emergency Department
✦ New
Salary not disclosed
Holly Springs, NC 1 day ago
Lead with Purpose at the Holly Springs Emergency Department Patient Services Manager III – Emergency Department Rex Holly Springs Hospital Emergency Department The Rex Holly Springs Hospital Emergency Department provides a full range of emergency care to you and your loved ones.

It is home to 24 patient beds, two major resuscitation rooms and a full staff of emergency professionals.

If you or your loved one needs a higher level of care, we can arrange a transfer to the right facility.

Position Summary The PSM III provides day-to-day operational leadership for a busy Emergency Department , ensuring efficient workflows, effective staffing, and strong clinical outcomes.

This is a visible, engaged leadership role that requires adaptability, decisiveness, and the ability to balance operations with team support.

The PSM III partners closely with physicians, advanced practice providers, and hospital leadership to drive patient care excellence, staff engagement, and quality improvement.

Make a Difference Where It Matters Most This role is ideal for a leader energized by challenge, motivated by growth, and committed to building stability and excellence within a busy Emergency Department.

You will oversee staffing and scheduling, manage budgets responsibly, lead accreditation survey readiness, and drive quality improvement initiatives—all while ensuring the highest level of patient care.

About the Unit Our 24-bed Emergency Department cares for more than 30,000 patients annually and continues to grow alongside the Holly Springs community.

Oversee a skilled, compassionate, and dedicated ED team in a high-volume, evolving environment Lead through periods of growth, change, and operational demand Foster a culture of accountability, collaboration, and continuous improvement Champion safe, high-quality care for every patient, every time Support and mentor nurses through both challenges and professional growth Play a key leadership role in a developing, community-focused hospital Who We're Looking For We're seeking a confident, compassionate, and strategic nurse leader who: Has proven leadership experience in Emergency Nursing Is comfortable leading in a fast-paced, high-growth environment Thrives amid complexity, competing priorities, and change Leads with integrity, consistency, and clear expectations Communicates effectively and builds trust across disciplines Is committed to mentoring staff while maintaining accountability Prioritizes safety, service, and patient-centered care—even under pressure Join us at Holly Springs ED—where leadership meets purpose, growth, and impact.

Summary: This position supervising large clinical units.

Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues.

Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.

Patient Care- Ensures that appropriate care and services are available to patients / clients and families.

Facilitates interdisciplinary collaboration in patient/client care planning.

Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.

Human Resource Management- Effectively manages human resources.

Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.

Provides staff with annual performance feedback and opportunity to set professional goals.

Integrates scientific evidence regarding retention of nursing staff into unit planning.

Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals.

Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources.

Evaluates the impact of strategic fiscal changes on quality outcomes.

Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.

This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies.

Integrate current scientific evidence with standards of practice.

Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.

Customer Satisfaction- Ensures high customer satisfaction.

Advocates for consumers within the organization, particularly for vulnerable or at risk populations.

Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.

● Professional Experience Requirements: ● Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.

Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Emergency Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $47.90
- $68.86 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Holly Springs Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
permanent
Store Supervisor - Customer Service Associate (Restaurant)
✦ New
Salary not disclosed
Arby's
- Broken Bow is looking for a full time or part time Store Supervisor for our location in Broken Bow, OK.

As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems.

The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices.

You will be actively involved in the selection, orientation and training of crew members at Arby's
- Broken Bow.

Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams.

You should love working with people and be a team leader.

This role is full time or part time.

We are hiring immediately, so submit your application today!
Not Specified
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