Client Relationship Examples Jobs in Usa

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

As a Client Account Manager II, you will be in charge of driving a sophisticated book of business featuring some of the largest advertisers at Pinterest. You'll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform.

We invite passionate candidates to join our US Enterprise Sales team, where we have open positions across several business sectors, in various locations. By applying for the Client Account Manager position, your application will be considered for all available roles that match your skills and experience. Submit your resume once, and it will be considered by multiple hiring teams.

What you'll do:

• 
  
• Manage and grow client accounts, collaborating with partners to optimize campaigns and identify new opportunities.
  
• Translate partner goals and data into clear, actionable insights for effective media strategies.
  
• Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement best practices.
  
• Participate in client meetings to understand needs, solve challenges, and promote Pinterest solutions.
  
• Clearly explain complex products and processes, serving as a trusted advisor to clients and agencies.
  
• Build strong partner relationships and proactively expand opportunities to drive revenue growth.
  

What we're looking for:

• 
  
• Experience in digital advertising sales, preferably with performance advertisers.
  
• Proven ability to manage mutually beneficial client accounts independently.
  
• Strong knowledge of digital ad technologies across Search, Shopping, Display, and Social.
  
• Effective at managing multiple priorities and achieving goals in a fast-paced environment.
  
• Excellent written and verbal communication; skilled at building lasting partnerships.
  
• Bachelor's degree in Business or a related field, or equivalent experience.
  

In-Office Requirement Statement:

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
• This role will need to be in the office for in-person collaboration 2X week and therefore needs to be in a commutable distance from one of the following offices: New York City, NY.
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-HYBRID

#LI-EP4

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

Our client is seeking a Client Onboarding Specialist to join their team, which provides technology and solutions that help financial institutions manage regulatory risk, maintain accurate client data, and streamline compliance processes. This role will work closely with internal teams and external clients to support onboarding workflows, manage regulatory documentation, and improve operational processes.

Responsibilities:

• Manage multiple client onboarding requests while ensuring timely completion of deliverables
• Interpret and review financial and legal entity documentation as part of onboarding and regulatory requirements
• Partner with cross-functional teams and third-party vendors to support onboarding processes
• Prepare project trackers and lead client meetings to provide updates on progress and milestones
• Identify process gaps and recommend improvements to enhance efficiency
• Build and maintain strong relationships with clients, partners, and internal stakeholders
• Support the implementation of new workflows and regulatory requirements

Qualifications:

• 1–3 years of experience in client onboarding, regulatory compliance, or financial services operations
• Familiarity with KYC documentation and onboarding processes
• Exposure to derivatives trading is a plus
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and presentation abilities
• Proficiency in Microsoft Office, particularly Excel
• Ability to manage multiple priorities in a fast-paced environment

Summary:  

The A.L.C Client Advisor is a fashion industry professional specializing in styling services to boutique guests, celebrities, public figures, and high-profile individuals. The primary role of a stylist is to curate outfits, select clothing, accessories, and overall looks for guests, ensuring they appear stylish, polished, and on-trend for various events, red-carpet appearances, photo shoots, interviews, public appearances, and life in general.

Responsibilities

Sales Performance:

• Achieve and exceed sales and metric goals
• Utilize product knowledge and trends to provide relevant styling suggestions
• Actively engage with customers, building relationships to drive repeat business
• Maintain knowledge of store key performance metrics and work towards targets
• Collaborate with the management team to develop action plans and sales strategies

Customer Service/Clienteling:

• Strive to exceed customer expectations by providing outstanding service experiences when interacting with customers
• Assist customers by selecting appropriate styles based on their needs and preferences
• Use Product Knowledge to speak to the collection’s vision and the product’s quality
• Build & maintain an organized client book to generate appointments and drive sales volume through consistent outreach and follow up
• Proactively reach out to clients based on their preferences and past purchases 

Sales Floor/Operations:

• Maintain the visual presentation of the store, ensuring VM standards are met
• Assist in floor sets and replenishment of merchandise as needed
• Complete opening and closing duties
• Uphold operational expectations through stock handling, shipping, and receiving, careful packing, light to moderate lifting, and, depending on the location, stairs while lifting.
• Collaborate with the management team to oversee any additional operational tasks
• Other duties as assigned

The A.L.C. Style Seven! - Key responsibilities of Stylists include:

1. Clothing Selection: Choosing suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion.
2. Fashion Coordination: Creating cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic.
3. Trend Analysis: Staying up to date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve.
4. Collaboration: Working closely with team and management to reinforce outfits and accessories for clients' appearances positively.
5. Fitting: Ensuring garments fit ideally or assisting by coordinating with seamstresses.
6. Accessorizing: Selecting the handbags and other accessories to complement the overall look and add layering.
7. Red Carpet and Event Styling: Preparing clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact.

Stylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices.

Becoming a successful A.L.C. Stylist requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences. Our Stylists gain recognition and build trust through their guests' appearances in causal settings, red-carpet events, and social media platforms.

Qualifications:

• Previous experience in a retail role, preferably with a fashion luxury/contemporary brand
• Strong sales, customer service, and communication skills
• Basic computer skills in retail point of sales system, excel, and word 
• Organizational skills and an eye for detail
• A positive, high energy, entrepreneurial spirit
• A team player who is inspired by other’s successes as well as your own
• Able to work retail hours, including weekends and holidays

The compensation for this position ranges from $42,500 to $52,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.

Summary:  

The A.L.C Client Advisor is a fashion industry professional specializing in styling services to boutique guests, celebrities, public figures, and high-profile individuals. The primary role of a stylist is to curate outfits, select clothing, accessories, and overall looks for guests, ensuring they appear stylish, polished, and on-trend for various events, red-carpet appearances, photo shoots, interviews, public appearances, and life in general.

Responsibilities

Sales Performance:

• Achieve and exceed sales and metric goals
• Utilize product knowledge and trends to provide relevant styling suggestions
• Actively engage with customers, building relationships to drive repeat business
• Maintain knowledge of store key performance metrics and work towards targets
• Collaborate with the management team to develop action plans and sales strategies

Customer Service/Clienteling:

• Strive to exceed customer expectations by providing outstanding service experiences when interacting with customers
• Assist customers by selecting appropriate styles based on their needs and preferences
• Use Product Knowledge to speak to the collection’s vision and the product’s quality
• Build & maintain an organized client book to generate appointments and drive sales volume through consistent outreach and follow up
• Proactively reach out to clients based on their preferences and past purchases 

Sales Floor/Operations:

• Maintain the visual presentation of the store, ensuring VM standards are met
• Assist in floor sets and replenishment of merchandise as needed
• Complete opening and closing duties
• Uphold operational expectations through stock handling, shipping, and receiving, careful packing, light to moderate lifting, and, depending on the location, stairs while lifting.
• Collaborate with the management team to oversee any additional operational tasks
• Other duties as assigned

The A.L.C. Style Seven! - Key responsibilities of Stylists include:

1. Clothing Selection: Choosing suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion.
2. Fashion Coordination: Creating cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic.
3. Trend Analysis: Staying up to date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve.
4. Collaboration: Working closely with team and management to reinforce outfits and accessories for clients' appearances positively.
5. Fitting: Ensuring garments fit ideally or assisting by coordinating with seamstresses.
6. Accessorizing: Selecting the handbags and other accessories to complement the overall look and add layering.
7. Red Carpet and Event Styling: Preparing clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact.

Stylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices.

Becoming a successful A.L.C. Stylist requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences. Our Stylists gain recognition and build trust through their guests' appearances in causal settings, red-carpet events, and social media platforms.

Qualifications:

• Previous experience in a retail role, preferably with a fashion luxury/contemporary brand
• Strong sales, customer service, and communication skills
• Basic computer skills in retail point of sales system, excel, and word 
• Organizational skills and an eye for detail
• A positive, high energy, entrepreneurial spirit
• A team player who is inspired by other’s successes as well as your own
• Able to work retail hours, including weekends and holidays

The compensation for this position ranges from $42,500 to $52,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their own terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a CNA, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and to elevate their confidence knowing they have a certified nursing assistant like you by their side.

Do you:

• Enjoy serving others?
• Have a big heart with a lot of love to share?
• Take charge with a warm smile?

We always have an opening for CNAs who can answer yes to these questions. At SYNERGY Homecare we create a world of care at home for all, which means you will have the opportunity to care for a wide variety of people; spanning all ages and all abilities. We are seeking certified nursing assistants to join our independently owned and operated national agency.

SYNERGY Homecare offers Certified Nursing Assistants, CNAs:

• Competitive pay between $16.50-$18.00
• Direct deposit
• Paid orientation and ongoing training
• Time-and-a-half pay for overtime and holidays
• Flexible schedules and matching CNA's with nearby clients
• Employee recognition programs

As a Certified Nursing Assistant, CNA with SYNERGY Homecare, you will:

• Provide attention to clients' non-medical needs, including companionship and social engagement
• Provide personal care to clients as needed
• Assist client with light housekeeping, meal preparation, and medication reminders
• Establish communication and a professional relationship with clients, family members, and co-workers
• Provide reliable care by being punctual and consistently covering shifts

Certified Nursing Assistant, CNA Benefits include:

• Pto/Sick time

If you would like to join our outstanding team at SYNERGY Homecare, apply today!

Our client is a midsized firm with a great reputation in Los Angeles. They are seeking an Associate with 5-9 years of experience with a strong interest in practicing in the Private Client Services industry.

Their PCS practice offers an opportunity to gain expertise in and advise on complex domestic and international tax, wealth transfer, and succession structures for high net worth and ultra-high net worth individuals and families while developing personal, often multi-generational relationships with clients and their trusted advisors.

Their PCS attorneys counsel our clients on core estate planning, privacy structures, advanced gift, estate, and generation-skipping transfer tax planning, California property tax planning, residency planning for transitory clients, whether the move is occurring domestically within the U.S. or inbound or outbound international migration, foreign trusts with U.S. assets or U.S. beneficiaries, pre- and post-liquidity event planning, post death trust and probate administration, fiduciary income tax planning, trust and estate contention, fiduciary and beneficiary litigation, charitable planning, grant making, and administration of not-for-profit organizations.

The nature of the PCS practice involves frequent and direct client and client-advisor interaction from the earliest stages of practice, and requires daily engagement with other members of the PCS team, as well as frequent collaboration with other practice areas supported by our full service firm, including but not limited to our corporate, income tax, employment law, real estate, entertainment, and environmental practices.

Attorneys in the PCS group are industry-recognized thought leaders and our group actively encourages participation from all attorneys in the practice. Their members are routinely published in and recognized by leading tax and non-tax publications, and consistently speak at and attend industry conferences worldwide, including, but not limited to, in Los Angeles, New York, Chicago, Miami, Hawaii, Mexico, London, Paris, and Rome. Their group provides continual support for the development of its attorneys in the technical areas of the practice, industry recognition, and professional development.

This role is a full-time in-office (non-remote, non-hybrid) position. Candidates must be licensed to practice in the State of California. A demonstrated interest in technical tax practice through coursework, prior experience, or an LL.M. program is encouraged but not required.

Salary Range: $265,000 – $320,000 per year

Meet Our Team:

Pegasystems is a global leader in enterprise workflow automation and decisioning. Our Client Executives drive strategic, high value engagements with C-suite leaders and influence sales strategy, talent development, and product direction.

Picture Yourself at Pega:

You’ll lead the most complex enterprise opportunities, advising C-level executives on digital transformation while shaping industry conversations through thought leadership. You’ll drive Pega’s more strategic client transformation initiatives, build executive networks, and lead prospecting strategy—owning the full sales cycle from pipeline creation to close.

What You'll Do at Pega:

• Lead high value, complex enterprise sales cycles helping advise C-suite leaders on digital transformation

• Drive AI and ecosystem thought leadership while providing market intelligence to influence product strategy

• Demonstrate hunting ability working within strategic accounts to open up new business and build off existing footprints

• Represent Pega at key industry events

• Lead client change management efforts to shape sales methodology and prospecting best practices

• Build C-level networks and inbound thought leadership

• Partner with marketing on demand generation initiatives and leverage ecosystem partners for enterprise referrals and co-selling

Who You Are:

A proven leader in enterprise software, AI and digital transformation, skilled in consultative selling, executive relationship building, complex change management, and ecosystem orchestration. You thrive in strategic, insight driven C-suite engagement and enterprise prospecting.

What You've Accomplished:

• 10+ years enterprise software sales experience

• Strong success with complex, strategic accounts hunting for new logos and within existing accounts

• Experience strategically prospecting/radiating in complex accounts

• Recognized thought leadership (speaking, content, awards)

• Trusted advisor to C-level executives

• Influence on product direction through client feedback

• Leadership of major client transformation initiatives

Pega Offers You:

• Market leading Forrester and Gartner technology and referenceable clients

• A high impact, collaborative sales environment

• Executive visibility and influence on strategic accounts

• Competitive base, uncapped commission with aggressive accelerators, and equity

• Comprehensive benefits that support work life balance

Additional Information

Base salary range for this role is 128,700 - 196,000 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Labor Condition Applications

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We are seeking an Administrative Specialist (Client File Management) to join our team.

Hourly Range: $16.50 - $18.50

This role is responsible for uploading documents, managing/auditing and entering data into the electronic management systems associated with Cornerstones of Care and the Kansas Department for Children and Families (DCF). This role requires strict standards of confidentiality, excellent communication, and customer service skills to manage a wide range of sensitive records and documents from diverse sources and stakeholders. As a member of the KS Foster Care team, you will work with other team members and report to our Administrative Manager.

WHAT YOU WILL DO:

• 
  
• Completes data entry and uploading of designated items into Department of Children & Families (DCF) and Cornerstones of Care electronic client management systems (i.e., Care Match & Avatar).
  
• Organizes and maintains youth files including client records, in accordance with agency/program standards, Department of Children & Families requirements, and other governing directives.
  
• Duties could include maintaining court calendar & court documents, tracking the acquisition of various records, and ensuring client files correctly contain all necessary documentation.
  
• Perform periodic client file audits according to both external and internal expectations laid out by Cornerstones of Care and the Department of Children and Families.
  

WHAT YOU WILL BRING:

Our ideal candidate will have 2 years of administrative, clerical, and/or quality assurance experience, in addition to familiarity with electronic medical record maintenance, and the following:

• 
  
• Bachelor's or Associate's degree in related field, preferred.
  
• Familiarity with Foster Care Case Management, preferred
  

REQUIREMENTS:

• 
  
• High school diploma or equivalent with 2 years of relevant experience.
  
• At least 21 years of age and pass background check, physical, and drug screening.
  
• A valid driver's license, proof of current vehicle insurance, and reliable transportation.
  

WHO WE ARE:

Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:

• 
  
• Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
  
• Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
  
• Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
  

CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:

• 
  
• Nonviolence - helping to build safety skills and a commitment to a higher purpose.
  
• Emotional Intelligence - helping to teach emotional management skills.
  
• Social Learning - helping to build cognitive skills.
  
• Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
  
• Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
  
• Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
  
• Growth and Change - helping to work through loss and prepare for the future.
  

OUR WIDE STATEMENT:

At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.

OUR DIVERSITY STATEMENT:

• 
  
• We partner for safe and healthy communities.
  
• We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
  
• We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
  
• We stand for anti-racism, equity, and inclusivity.
  
• We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
  
• We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
  

OUR BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes:

• 
  
• 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
  
• Team members who work at least 30 hours per week are eligible for
  
  • 
    
  • Health insurance benefits (medical, prescription, dental, vision)
    
  • Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
    
  • Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
    
  • Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
    
  
  
  
• Retirement savings plan (401K) with employer match
  
• Pet Insurance
  
• Employee assistance program (EAP)
  
• Tuition reimbursement program
  
• Public Service Loan Forgiveness.
  
• To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
  

Questions?

Please contact: Cornerstones of Care, People Experience Team

8150 Wornall Rd., Kansas City, MO 64114

Phone: Fax:

Like us on Facebook at: cornerstonescareers

Cornerstones of Care is an Equal Opportunity Employer

Marsh McLennan Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan. A day in the life. As our Client Manager on the Business Insurance Select team, you will manage relationships with clients to provide best in class service and drive growth. You'll serve as the client contact to answer questions, resolve billing issues, make policy changes while delivering prompt, courteous, knowledgeable assistance with your day-to-day communications, including renewals, certificates, endorsements, etc.

Our future colleague. We'd love to meet you if your professional track record includes these skills: A high school diploma is required. Minimum of three (3) years Business Insurance experience. Insurance designations (i.e. INS, AAI, CISR) and/or demonstrated knowledge of Business Insurance coverages. Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future. These additional qualifications are a plus, but not required to apply: Associates or Bachelors degree preferred. Property & Casualty license (or ability to obtain within 90 days). Experience working with EPIC, Sagitta, and ImageRight. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering. Tuition reimbursement and professional development opportunities. Flexible hybrid work. Charitable contribution match programs. Stock purchase opportunities.

About Ascendco Health:

Hospitals today are under greater pressure to optimize health performance than ever before, and balancing patients’ physical health with hospitals’ financial health is stressing the system. Ascendco Health is an emerging health tech company that uses a unique blend of data, software, and analytics to digitally transform the way surgical devices are purchased and managed. Fueled by collaboration and inspired by innovation, we take pride in challenging the status quo with energy that accelerates results and enhances patient safety and surgical efficiency.

Job Description:

The Client Success Manager is responsible for working alongside surgical leadership and performance teams to identify the client’s highest-value opportunities, address their most critical challenges, and accelerate the change management required to transform their facility’s existing program. The CSM will proactively educate and inform clients through business intelligence to guide the direction of a project and ensure a successful implementation of key improvement initiatives.

This role allows you to operate at the very center of clinical workflow and provides an unparalleled opportunity to hone and diversify your skill set, advance your career, and shape the future of healthcare. We welcome extremely detail-oriented, creative individuals who enjoy working with others and want to contribute to the growth of a cutting-edge health tech company.

Key Responsibilities:

• Drive quality improvements across projects and processes
• Customer relationship management
• Communicate and support advanced analytics
• Oversee and support data collection plans
• Supports software training and implementation
• Helps design training curriculums and project management templates
• Act as a liaison between internal analytics and data teams and the client
• Interpret, analyze, and communicate data and informatics

Requirements:

• Bachelor’s degree in Business, Healthcare, Economics, Science or related field
• A minimum of 3-year experience in Healthcare. Specialization in implementation, education and/or training preferred
• Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
• Strong attention to detail and excellent problem-solving skills with a demonstrated ability to self-motivate and follow through on projects.
• Highly organized, have multi-tasking skills, and efficient in ambiguous situations.
• Willing to travel and work on client sites. Travel requirement is up to 40%
• Team player, open, pleasure to work with and positive in a group dynamic
• Driven, hard-working, entrepreneurial, proactive and productive
• Work remotely and in shared tech space

Travel and Onsite Expectations

• ~40% Travel
• In-person at Chicago Office; 3 days in office per week while not traveling