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Contract Opportunity: Yardi Maintenance IQ Implementation & Optimization Specialist (4–6 Months)

Overview

We are seeking an experienced consultant to lead the planning, configuration, implementation, training, and optimization of Yardi Maintenance IQ as a supplement to our existing Yardi Voyager platform. The objective is to design and deploy a fully functional, scalable maintenance management framework across our portfolio that drives consistency, preventive maintenance compliance, work order efficiency, and data-driven asset care.

Primary Objectives

• Build and deploy a standardized Maintenance IQ structure across our portfolio

• Configure asset-level preventive maintenance programs (HVAC, mechanical, electrical, plumbing, etc.) by property and unit

• Establish daily, weekly, monthly, quarterly, and annual routines and checklists

• Implement move-in / move-out inspection workflows and recurring service programs

• Ensure clean integration and data alignment with Yardi Voyager

• Train our internal team to operate, maintain, and optimize the system independently

Scope of Work

1. Discovery & Planning

• Review current Yardi Voyager setup, property types, and maintenance workflows

• Audit existing asset data, service practices, and maintenance vendors

• Define portfolio standards for assets, inspections, routines, and service intervals

• Create an implementation roadmap and data structure plan

2. System Configuration

• Build asset hierarchies by property, building, and unit

• Configure equipment-level tracking (HVAC units, water heaters, electrical panels, plumbing systems, etc.)

• Develop preventive maintenance schedules and recurring work order templates

• Create inspection templates and move-in/move-out workflows

• Align naming conventions, coding structures, and reporting fields

3. Process Design & Optimization

• Establish standardized operating procedures for maintenance teams

• Define work order lifecycle processes, prioritization, and routing

• Implement quality control, documentation, and compliance protocols

• Develop reporting dashboards and KPI tracking (completion rates, , response times, cost tracking, etc.)

4. Training & Change Management

• Deliver hands-on training sessions for maintenance, property management and admin staff

• Provide training guides, SOP manuals, and reference materials

• Conduct shadowing and live system support during rollout

• Ensure internal team can independently manage and evolve the system

5. Testing, Rollout & Stabilization

• Pilot implementation at select properties

• Refine workflows based on field feedback

• Roll out portfolio-wide with support

• Provide post-implementation troubleshooting and optimization

Key Deliverables

• Fully configured Yardi Maintenance IQ environment aligned with portfolio structure

• Complete asset register and preventive maintenance schedule library

• Standardized inspection and checklist templates

• Move-in/move-out maintenance workflow system

• Written SOPs and training materials

• Staff training completion and transition plan

• Final optimization report with recommendations for ongoing improvement

Required Qualifications

• Direct, hands-on experience implementing Yardi Maintenance IQ (multiple properties/portfolios preferred)

• Strong working knowledge of Yardi Voyager and its integration points

• Demonstrated experience building preventive maintenance programs and asset tracking system

• Background in multifamily, commercial, or mixed-use property operations

• Proven ability to train operations teams and implement system-driven processes

• Strong organizational, documentation, and project management skills

Preferred Qualifications

• Experience with portfolios of similar scale and asset types

• Maintenance or facilities management background

• Familiarity with KPI reporting and operational performance tracking

• Experience standardizing processes across multiple properties or regions

Engagement Structure

• Flexible consulting structure (hourly or project-based with milestone payments)

• Regular weekly working sessions with leadership and operations teams

• On-site visits as needed (if local) or remote implementation with periodic in person support

Success Metrics

• Preventive maintenance compliance rate

• Reduction in reactive maintenance volume

• Improved work order completion times

• Staff proficiency in system use

• Data accuracy and reporting reliability

Software Implementation Specialist (Information Systems)

Insurance Systems | Agency Technology | AI & Automation

Are you a systems-minded problem solver who thrives on implementing and optimizing technology? Do you enjoy turning software into a strategic advantage for the business?

We’re looking for a Software Implementation Specialist to lead the deployment, optimization, and ongoing administration of our core agency technology platforms. This role is ideal for someone who understands insurance systems and enjoys owning implementation from planning through adoption.

You’ll play a critical role in ensuring our agency management systems and technology ecosystem are configured, integrated, and fully leveraged to support growth and efficiency.

What You’ll Do

Lead Software Implementation

• Own end-to-end implementation of new systems, enhancements, and technology initiatives
• Develop rollout plans, timelines, and adoption strategies
• Configure platforms to align with business structure and workflows
• Coordinate with vendors, IT partners, and internal teams
• Support data migration, testing, and go-live execution

Serve as Our Internal Systems Expert

• Act as Subject Matter Expert (SME) for core platforms, including:
• Sagitta
• Vertafore solutions
• ImageRight
• Manage system configuration, user access, permissions, and workflows
• Ensure data integrity and consistent system utilization across departments
• Identify opportunities to improve system functionality and performance

(Experience with AMS360, Applied Epic, or similar systems is highly transferable.)

Optimize & Integrate Technology

• Improve how systems work together to reduce manual processes and duplication
• Support reporting capabilities and system-driven visibility
• Standardize platform usage across teams

Support AI & Automation Initiatives

• Help implement AI-enabled tools for policy checking, proposal building, workflow automation, and document processing
• Identify opportunities to leverage automation to improve speed and accuracy
• Stay current on emerging insurance technology trends

Train & Drive Adoption

• Develop and deliver system training for employees
• Support onboarding of new hires
• Provide ongoing troubleshooting and guidance
• Ensure new tools and workflows are fully adopted and embedded into daily operations

What We’re Looking For

• Experience leading or supporting software implementation projects
• Hands-on experience with insurance agency systems such as:
• Sagitta
• Vertafore
• ImageRight
• AMS360 or Applied Epic
• Insurance agency or brokerage experience strongly preferred
• Strong understanding of P&C insurance workflows (commercial or personal lines)
• Experience with system configuration, integrations, and data migration
• Strong communication skills and ability to train users
• A proactive, solutions-oriented mindset

Why This Role Matters

Technology should drive performance — not create friction. In this role, you’ll help modernize our agency’s systems, improve adoption, and ensure our technology ecosystem supports long-term scalability and innovation.

If you’re energized by implementation, system optimization, and building smarter ways of working, we’d love to connect.

Our internal consulting agency is seeking a Senior Digital Analytics Implementation Specialist to join their team in an ongoing contract or full-time employment capacity if desired. 

Role Type: Senior Individual Contributor (Non Manager)
Team: Adobe Practice Operational Readiness & Optimization
Location: Flexible (U.S.) | Travel ~1020%
 

Role Overview
Were hiring a Senior Digital Analytics Implementation Specialist to serve as the hands on expert in Adobe Analytics (AA), Adobe Customer Journey Analytics (CJA), and Adobe Experience Platform (AEP). This role is focused on implementation excellence  configuring instrumentation, ensuring accurate data capture, preparing AEP datasets for analysis, and building CJA data views and dashboards that deliver reliable insights.
This role supports the end to end analytics foundation across Adobe Analytics CJA AEP, ensuring data is modeled, stitched, joined, and validated so downstream solutions work reliably.
 

Key Responsibilities
Implementation Leadership Adobe Launch, AEP Web SDK, Tagging
"    Lead Adobe Launch (Tags) and AEP Web SDK/Edge Network implementations, including tagging configuration, event mapping, and QA across environments.
"    Develop and maintain data layer specifications, event taxonomies, tracking patterns, and documentation frameworks.
"    Write and maintain Solution Design References (SDRs) capturing event-level instrumentation.
"    Conduct detailed instrumentation QA, validating accuracy, identity behavior, and end-to-end data integrity.
Adobe Analytics Configuration & Migration Support
"    Configure Adobe Analytics variables (events, props, eVars) to support clean ingestion and alignment with AEP datasets.
"    Audit existing Adobe Analytics setups and support transition toward CJA based analysis.
"    Ensure Adobe Analytics event structures align to XDM expectations and AEP stitching requirements.
AEP Data Modeling & Dataset Preparation
"    Contribute to AEP XDM schema definition, identity namespace setup, and dataset configuration.
"    Validate dataset ingestion (batch & streaming), schema mapping, identity stitching, and join readiness.
"    Collaborate with engineering teams to ensure stable ingestion flows from SDK AEP CJA.
CJA Configuration, Joins & Dashboarding
"    Set up and maintain CJA Connections across AEP datasets.
"    Configure Data Views, including joins, identity mapping, component governance, calculated metrics, and filters.
"    Build CJA Workspace dashboards for lifecycle reporting, funnel analysis, product insights, and operational visibility.
"    Apply consistent naming, structuring, and governance patterns for scalable reporting.
Cross-Solution Alignment
"    Ensure tracking and dataset structures support downstream segmentation, activation, and journey measurement use cases.
"    Partner with internal solution leads across data, workflow, content, and activation to ensure end to end data integrity.
"    Provide clarity on how instrumentation decisions impact cross-platform behavior in AEP and CJA.
 

Required Qualifications
"    Active Adobe Certification(s) in Adobe Analytics and/or Adobe Customer Journey Analytics (CJA), at Professional or Expert level.
"    Strong hands-on experience implementing:
o    Adobe Launch (Tags)
o    AEP Web SDK / Edge Network
o    Data layers and event instrumentation
o    Adobe Analytics variable/event design
o    CJA Connections, Data Views, identity joins, and derived fields
"    58+ years of digital analytics implementation or instrumentation experience.
"    Experience with AEP XDM schemas, datasets, identity graphs, and ingestion validation.
"    Proficiency writing SDRs, tracking requirements, and data-layer specifications.
"    Experience building CJA dashboards, funnels, cohort analyses, and cross-channel insights.
 

Preferred Qualifications
"    Experience with server-side tagging and event forwarding.
"    Familiarity with AJO measurement needs and journey data flows.
"    Experience with cloud data platforms (Snowflake, BigQuery, Synapse).
"    Exposure to lifecycle marketing analytics, experimentation, or Adobe Target.

What Success Looks Like
"    Accurate, reliable tracking captured through Launch and Web SDK.
"    Clean, well structured AEP datasets that stitch and join correctly inside CJA.
"    Dashboards and insights that reflect consistent, trusted data.
"    Smooth, stable AA CJA AEP workflows enabling dependable reporting and analysis.
"    Solid alignment with solution leads ensuring data supports activation, journey design, and content workflows.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Why is This a Great Opportunity?

This Project Manager role offers a unique opportunity to take ownership of a critical ERP system implementation at a pivotal stage. With a targeted go-live timeline, this position allows you to step in, drive progress, and make an immediate impact on a high-visibility initiative.

You will work closely with executive leadership, accounting teams, and external consultants, gaining exposure to cross-functional operations and system transformation efforts. This is an ideal opportunity for a project manager who enjoys fast-paced environments, problem-solving, and leading complex system implementations to successful completion.

Job Description:

The Project Manager (System Implementation) is responsible for leading and coordinating all aspects of an ERP system implementation. This role serves as the central point of contact between internal stakeholders and external consultants, ensuring alignment, accountability, and timely execution of project milestones.

Key Responsibilities:

• Serve as the primary point of contact between internal teams and external implementation consultants

• Act as the liaison with executive leadership, including finance and accounting stakeholders

• Lead and facilitate weekly project meetings, ensuring clear communication of progress, risks, and action items

• Drive project timelines to meet the targeted go-live date

• Oversee and participate in user acceptance testing (UAT), ensuring system functionality meets business requirements

• Support data mapping, validation, and migration processes

• Provide regular status updates to executive leadership, including risks, delays, and mitigation strategies

• Assist with data analysis, reporting, and data polling as needed to support implementation efforts

• Identify and resolve project roadblocks to keep the implementation on track

Qualifications:

Experience:

• Proven experience managing ERP or system implementation projects

• Experience working in a fast-paced, deadline-driven environment

• Exposure to accounting or finance systems; high-level understanding of accounting concepts preferred

Technical Skills:

• Familiarity with ERP systems (experience with Sage Intacct or similar platforms preferred)

• Experience with data mapping, system testing (UAT), and implementation workflows

• Strong analytical skills, including the ability to interpret and work with data

Core Competencies:

• Strong project management and organizational skills

• Excellent communication and stakeholder management abilities

• Ability to coordinate across multiple teams and levels of leadership

• Problem-solving mindset with the ability to adapt to changing priorities

• Ability to work independently and drive results with minimal oversight

#30758

LabWare LIMS Implementation Support Engineer

Alameda, CA

Fulltime/ Contract

Onsite/Hybrid role

Job Description: LabWare LIMS Implementation Support Engineer

Role Summary

We are seeking a LabWare LIMS Implementation Support Engineer to assist in the deployment, configuration, and support of LabWare LIMS solutions across laboratory environments. The role will work closely with implementation teams, laboratory stakeholders, and IT to ensure successful system rollout, configuration, and post-deployment support.

Key Responsibilities

• Support implementation and configuration of LabWare LIMS to align with laboratory workflows and business requirements.
• Assist in configuring sample management, test methods, specifications, and result entry workflows.
• Collaborate with business stakeholders to gather and translate laboratory requirements into system configurations.
• Support system testing activities, including unit testing, integration testing, and user acceptance testing (UAT).
• Assist with data migration, environment setup, and deployment activities during implementation phases.
• Troubleshoot system issues and provide technical support during implementation and go-live.
• Prepare and maintain implementation documentation, configuration guides, and training materials.
• Ensure system configurations follow GxP and regulatory compliance requirements (e.g., FDA 21 CFR Part 11).
• Work with cross-functional teams including laboratory operations, QA, and IT to support project delivery.

Qualifications

• Experience supporting LabWare LIMS implementations or LIMS system configuration.
• Basic knowledge of SQL and relational databases (Oracle or SQL Server).
• Understanding of laboratory processes in pharmaceutical, biotech, or regulated environments.
• Strong analytical, troubleshooting, and communication skills.

Job Title: EHR Implementation Specialist – Community Oncology

Location: Greater New York City Area (Hybrid with On-Site Requirements)

120k-130k

Direct hire

Normal Hours M-F

About the Role

We are seeking an experienced EHR Implementation Specialist with a strong background in Community Medical Oncology to join our growing implementation team. This role is ideal for someone who understands the real-world workflows of physician-led oncology practices and can translate those needs into effective, streamlined EHR configurations.

You will play a critical role in leading EHR deployments, supporting go-live initiatives, and optimizing systems for fast-paced private oncology environments.

Key Responsibilities

• Lead the configuration and deployment of EHR systems tailored specifically to Medical Oncology workflows
• Collaborate closely with physicians, nurses, and clinical staff to translate practice needs into clear technical requirements
• Bridge the gap between technical EHR capabilities and the day-to-day operational nuances of a community-based oncology practice
• Provide both on-site and remote support during go-live phases
• Drive post-implementation optimization and workflow improvements
• Serve as a liaison between clinical stakeholders and IT teams

Required Qualifications

• 3–5 years of dedicated experience in Community Oncology
• Hands-on EHR implementation experience, specifically with:
• Flatiron OncoEMR
• McKesson iKnowMed
• Deep understanding of physician-led practice operations (as distinct from large hospital systems)
• Strong working knowledge of Medical Oncology workflows
• Based in the Greater New York City Area with the ability to commute to NYC as needed

Preferred Qualifications

• Familiarity with Varian ARIA (Radiation Oncology EHR) in a Medical Oncology context
• Familiarity with Elekta MOSAIQ in oncology settings
• Experience managing EHR transitions in small-to-mid-sized clinical environments
• Demonstrated ability to communicate effectively with both physicians and IT teams
• Proven success supporting go-live and optimization initiatives

Why This Role Is Open

This position has been created to strengthen and expand our EHR implementation team as we continue to support oncology practices through system transitions and workflow optimization initiatives.

What We’re Looking For

You are someone who:

• Understands the fast pace and operational realities of community oncology
• Can “speak physician” and “speak IT” with equal fluency
• Thrives in implementation environments and enjoys solving workflow challenges
• Is comfortable being hands-on during go-live and optimization phases

Description

• 
  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• 
  Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
• 
  Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
• 
  Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
• 
  Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
• 
  Champion innovation and the adoption of emerging technologies across implementation practices
• 
  Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
• 
  Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• 
  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• 
  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• 
  Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• 
  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• 
  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• 
  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• 
  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• 
  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
• 
  Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

• 
  A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
• 
  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• 
  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• 
  A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• 
  Proven ability to lead cross-functional teams and influence without direct authority
• 
  Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• 
  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• 
  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• 
  A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
• 
  A deep understanding of and passion for media, news, and current affairs.
• 
  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• 
  Excellent written and verbal communication skills in English. Spanish or another language is a plus.
• 
  The ability to legally work in the country of hire is required for this position.

• 
  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

• 
  Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

Investment Director - American Housing Company

Location: Oakland, CA (on-site)

About oWOW

oWOW is a vertically integrated real-estate development firm on a mission to accelerate housing abundance. By unifying design, prefab construction, and development under one roof—and pioneering mass-timber, modular methods—we deliver beautiful, sustainable housing faster (2X) and at a substantially lower cost than traditional builders.

Role Overview

As an Investments Director you will be the financial/acquisition engine behind our growing development pipeline, leading deal sourcing, underwriting, and capital raising. Reporting to the CEO, you will shape strategy, source sites, build out the team, and build investor relationships, driving transactions from LOI through closing.

Key Responsibilities

● Deal Sourcing & Underwriting – Build a statewide first then nationwide broker network, identify sites, and produce institutional-grade pro formas and feasibility models.

● Project Financing – Draft RFPs, market opportunities to lenders and equity partners, negotiate term sheets, and shepherd closings.

● Capital Markets – Create and update investor decks, raise pre-development equity, and cultivate programmatic funding partnerships.

● Transaction Management – Manage due diligence, coordinate consultants, and keep multiple deals on schedule.

● Process & Data – Standardize underwriting models, maintain a site/investor CRM, and deliver weekly pipeline reports.

● Hire and Build the team – Create an org chart, scorecards for each role, budget and then get to work on hiring the best and brightest.

First Year Outcomes

1. Finance Phase 1 LIHTC Projects – Issue RFP packages within a week of award announcements and close debt/equity on 6-8 projects by year-end.

2. Secure Phase 2 Pipeline – Source 200+ sites, fully underwrite priority targets, option at least 20 sites.

3. Raise Pre-Dev Equity – Assist on raising pre-development capital for projects as well as from project partners.

4. Institutionalize Underwriting – Implement standardized models and a live database of sites and investors within 90 days.

Requirements

● 5+ years in real-estate finance, acquisitions, or development; multifamily and LIHTC experience strongly preferred.

● Advanced financial modeling and deal-structuring skills.

● Desire to work extremely hard and believer in meritocracy

● Excellent communication, project-management, and relationship-building abilities.

● First Principles thinking

Compensation & Benefits

● Competitive salary + performance bonus

● Promote in Projects

● Ability to invest

*You are not applying for a job for KLUTCH- We are a recruiting service and you are applying for our client MFM Partners which is a Unishippers franchise with offices in Overland Park, Chicago, and Nashville

As an Implementation Specialist, you’re the go-to person helping new customers get up and running with Unishippers. You’ll partner with our sales team and their clients to figure out what they need, set everything up, walk them through the tools, and be their main support for the first 30 days so they actually use and love the platform.

Key Responsibilities:

Client Onboarding & Consultation

• Hop on calls with clients to really understand how they work and what they need so we can set them up with a solution that actually fits.
• Be their main point of contact during implementation so they always know who to go to.

Setup

• Customize the platform (Unishippers’ CRM, Salesforce, and/or third-party shipping tools) based on each customer’s workflow.
• Help move their data from old systems into the new ones so everything transitions smoothly.
• Run initial tests to make sure everything works as expected and that pricing/ratings are coming through correctly.

Training & Knowledge Transfer

• Lead live, hands-on training sessions for clients and end users on MyUnishippers.
• Stick with them after go-live as their go-to support person, handling questions and issues during the first 30 days.

Collaboration & Communication

• Work side-by-side with sales, billing, customer success, and account management to keep implementations on track.
• Share regular updates on each client’s status through a weekly Activation Report.

Problem Solving & Issue Resolution

• Spot potential roadblocks early and get in front of them so the client’s launch stays smooth.
• Troubleshoot and fix any technical issues that pop up.

Post-Implementation Support

• Keep supporting clients after launch to make sure they’re happy and getting value from the platform.
• Collect feedback and pass along insights to help improve both the implementation process and the product.

Required Qualifications

Required Skills

• Strong project management skills and the ability to juggle multiple clients at once without dropping the ball.
• Clear, confident communication skills, whether you’re talking to internal teammates or directly with clients.
• A problem-solver mindset with an “I’ll figure it out” attitude, no matter how weird or messy the situation is.

Preferred Experience

• Experience with shipping platforms like ShipStation, Shopify, ShipHawk, etc.
• Experience with UPS tools like , WorldShip, etc.
• Experience working with APIs and/or connecting UPS with third-party platforms.

Personal Characteristics

• Extremely detail-oriented, with the ability to manage a lot of moving parts and deadlines every day.
• Proactive, flexible, and always looking to learn and level up.
• Strong people skills and the ability to build solid relationships with clients and internal teams alike.