Sales Jobs in Redding, CT

Position Overview:

The customer Account Manager, as primary liaison between (Confidential) and its clients, plays a pivotal role in managing customer relationships. In this high-profile role, you'll oversee pricing strategies, contract reviews, and order management, and coordinate across production, quality, and shipping to meet customer expectations and delivery schedules. Success in this role requires strategic thinking, tactical execution, and an entrepreneurial mindset as it involves managing multifaceted relationships and ever evolving business dynamics.

• Essential Duties and Responsibilities: Serve as the primary point of contact for assigned customer accounts, fostering strong relationships through clear, proactive, and timely communication.
• Vigorously promote (confidential). Actively engage with assigned customers to identify opportunities to increase the size of our portfolio and the value of our partnership.
• Develop and implement pricing strategies and their supporting business cases for inside sales quotes. Prepare and present quotation summaries for managerial approvals.
• Manage and negotiate contracts. Ensuring compliance with internal policies and regulatory requirements while maintaining strong customer relationships.
• Review purchase orders (POs), and terms & conditions to ensure alignment with company capabilities. Flow down contract requirements within the company and furnish support for the interpretation of contract terms.
• Enter & manage customer orders & forecasting, ensuring accuracy in pricing, quantities, part numbers, delivery dates, and specifications.
• Track and communicate order status, lead times, and shipment schedules to manage customer expectations through customer portals and direct communication.
• Collaborate with internal teams (Production, Planning, Quality, Shipping) to proactively identify and resolve delays or issues that may impact customer satisfaction or delivery timelines.
• Organize and lead cross-functional teams as required to resolve emerging issues with the potential to significantly impact our customers or business goals.
• Support audits, both internal and external, ensuring compliance with the company’s contractual obligations. Conduct regular performance reviews to assess customer satisfaction and contract fulfillment.
• Maintain records of customer forecasts and order activity to ensure accurate planning and forecasting.
• Oversee the documentation and management of change orders, amendments, and variations to the original contracts, ensuring proper tracking and communication to all stakeholders.
• Generate sales, performance, and operational reports to support internal reviews and customer performance evaluations.
• Actively participate in internal initiatives to drive continuous improvements in customer experience, order processing efficiency, and service delivery.

• Qualifications: Minimum of 5 years in account management, sales, demand management, program management, or customer support at a manufacturing business within the aerospace/defense sector.
• Financial acumen sufficient to develop quoting models and pricing strategies aligned with financial objectives.
• Experience interpreting and managing customer contracts in accordance with the UCC and U.S. FARs and DFARs.
• Experience with ERP systems is required. Direct experience with Epicor is a plus.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word).
• Strong self-starter mindset, independent thinker, & highly organized. Ability to manage multiple priorities & proactively address challenges.
• Strong organizational, analytical, and problem-solving skills with meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to articulate complex issues clearly to both internal and external stakeholders.
• Capable of managing multiple priorities in a fast-paced, deadline-driven environment.
• Familiarity with AS9100 and Government (FAR/DFAR) contracting. Direct experience with the preparation and audit support of certified cost or pricing data per 48 CFR §15.403 is a plus.
• Due to the nature of the work performed at AMG, applicants must be a U.S. Person
• Ability to travel on occasion for customer meetings.
• Ability to work a professional work schedule in an office environment. Non-standard hours are occasionally required.
• Ability and desire to grow in your career, potentially leading a small team of direct reports in the future.

****Must have Manufacturing Experience****

JOB SUMMARY

The Customer Account Representative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer Account Representative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The Customer Account Representative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects.
• Entering orders and confirming changes in Arcmed’s ERP system. Sending confirmations to customers promptly.
• Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions.
• As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account.
• Performing tasks and duties in support of Customer Service as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers

EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS

• At least 3-5 years’ customer service experience in a manufacturing company.
• Bachelor’s Degree or equivalent desired.
• Strong attention to detail and organization skills required.
• Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values.
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
• Take a hands-on approach to finding solutions to problems.
• Excellent ability to communicate orally and in writing in English.
• Well-developed literacy, numeracy, and computer skills with a technical aptitude.
• Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations.

COMPUTER AND SOFTWARE REQUIREMENTS

• Experience with Epicor ERP is a plus.
• Microsoft: Office 365; SharePoint; Teams; and OneNote preferred.
• Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
• Ability to work with general office equipment.
• Ability to work with and understand databases is necessary and the ability to learn technical skills.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
• Must have enough endurance to perform tasks over extended periods of time.
• Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
• Must be able to listen and respond to questions and instructions.

Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.

Underwriting Program Manager – Stop Loss (Fully Remote or Hybrid – Hartford, CT Area)

A growing insurance organization based in Hartford, CT is looking to add an experienced Underwriting Program Manager to oversee a dedicated block of Specific and Aggregate Stop Loss business. This is a key leadership role with ownership over pricing strategy and underwriting results, offering the opportunity to make a real impact within a collaborative, entrepreneurial environment.

The position can be fully remote, with a hybrid option (2 days onsite) for candidates located within 50 miles of Hartford.

Compensation: $130,000–$160,000 base salary

Responsibilities:

• Evaluate case information and risk factors to develop competitive and sound pricing recommendations for both new and in-force Specific and Aggregate Stop Loss accounts, in alignment with underwriting guidelines.
• Review large claim data in advance of clinical review to identify potential high-risk drivers and determine appropriate next steps.
• Build and maintain strong working relationships with sales partners, brokers, TPAs, underwriters, and other internal and external stakeholders.
• Advise clients and partners on stop loss structures and plan design considerations to ensure appropriate risk protection.
• Partner with the sales team throughout the quoting process to help position proposals competitively and strategically.
• Exercise independent underwriting authority while ensuring complete and accurate file documentation.
• Analyze submissions that fall outside standard guidelines and prepare well-supported exception recommendations for senior leadership review.
• Present clear risk assessments, financial impact analysis, and strategic rationale to support executive decision-making.
• Review, approve, or decline cases within authority, while offering guidance and alternative structuring recommendations to team members.
• Oversee assigned program workflow to ensure timely turnaround and balanced distribution of work across underwriting staff.
• Identify and evaluate key medical cost drivers impacting both new business and renewal accounts.
• Provide input to senior leadership on enhancements to underwriting guidelines, policies, and best practices.
• Mentor and develop underwriting team members to strengthen technical expertise, risk evaluation skills, and overall performance.
• Deliver ongoing coaching and structured feedback to drive consistent service standards and productivity.
• Partner with administrative teams to ensure documentation supports audit readiness and compliance requirements.
• Manage the portfolio to achieve targeted profitability and performance objectives.

Qualifications:

• Knowledge and understanding of healthcare payers, health plan administration, and medical service providers.
• Bachelor's degree or equivalent industry experience
• 10+ years of medical stop loss underwriting experience
• Prior leadership experience (3+ years managing or mentoring underwriters preferred)
• Strong knowledge of stop loss pricing, risk evaluation, and healthcare cost drivers
• Proven ability to lead teams while partnering effectively with sales and external stakeholders
• Strong analytical and decision-making skills
• Highly organized with the ability to thrive in a fast-paced setting

What's Offered

• Competitive base salary
• Employer-paid health insurance
• 401(k) with company match
• Flexible remote or hybrid work options
  For immediate consideration, please email your resume to Ellie Boyd at

• 
  
• The Phlebotomist III- Float represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions.
  
• The Phlebotomist III- Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The Phlebotomist III- Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The Phlebotomist III- Float is responsible in providing coverage at multiple locations for multiple roles.
  
• The Phlebotomist III- Float must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time. The Phlebotomist III- Float demonstrates Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Must be able to step in for a Phlebotomist III- Float and lead one or more PSR on site. Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients.
  
• They will also act as point of contact to staff on site and provide regular input to the group lead or supervisor.
  
• The Phlebotomist III- Float may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills.
  
• In addition, these practices require a higher level of customer facing skills including verbal and written communications, problem solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders.
  
• The Phlebotomist III- Float must be capable of handling multiple priorities in a high-volume setting.
  

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
• Models and delivers a distinctive and delightful customer experience.

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
• Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evening and weekend hours.

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
• Prefer good computer skills.
• Prefer the knowledge of store inventory control.
• Prefer PTCB certification.

JOB SUMMARY *****MUST HAVE MANUFACTURING EXPERIENCE*****

The Key Account Manager is responsible for developing and sustaining strong, long-term relationships with key customers while ensuring their needs are fully understood and met. This role serves as a primary liaison between customers and internal teams, facilitating seamless communication, negotiating pricing and supply agreements, and resolving issues promptly and effectively. The Key Account Manager will identify and maximize sales opportunities, drive customer satisfaction, and support overall business growth. In addition, the role includes prospecting new customers in target markets and contributing to the achievement of the company’s strategic sales goals.

Our Strategy and Purpose

• We provide technology for the design and manufacture of precise fluid handling components for diagnostic and analytical instruments.
• We improve patient outcomes and help engineers, scientists, and doctors to solve the world’s toughest diagnostic and analytical challenges.
• We always act with intention and drive to achieve our purpose.
• Teamwork, collaboration, candor, and diverse opinions make us stronger.
• We are unafraid to make timely decisions, and we empower our people to make decisions, execute them, and move forward.
• We value people who take the initiative and hold themselves accountable.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Execute account-based sales plans to achieve revenue growth targets.
• Strengthen relationships with major customers, ensuring alignment with company strategy and compliance.
• Collaborate with internal teams to optimize inventory and balance service excellence with cost efficiency.
• Monitor performance using KPIs, pipeline reviews, and internal quarterly business reviews.
• Respond promptly to customer inquiries and resolve issues professionally.
• Partner with Engineering and Technical Sales to address product issues and deliver tailored solutions.
• Manage customer complaints and returns, prioritizing resolution and retention.
• Lead Customer Quarterly Business Reviews to gather customer insights and assess performance.
• Negotiate pricing, terms, and supply agreements within company guidelines.
• Pursue and generate new business opportunities through web leads, trade shows, and targeted outreach.
• Oversee new customer projects from concept to production, ensuring timely and successful launches.
• Work as directed by your manager.
• Approximately 50% travel

EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS

• At least 5 years’ sales, account management or technical sales experience in a manufacturing company.
• Bachelor’s Degree or equivalent desired
• Strong attention to detail and organization skills required.
• Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values.
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
• Take a hands-on approach to finding solutions to problems.
• Excellent ability to communicate orally and in writing in English.
• Well-developed literacy, numeracy, and computer skills with a technical aptitude.
• Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations.

COMPUTER AND SOFTWARE REQUIREMENTS

• Experience with Epicor ERP is a plus.
• Microsoft: Office 365; SharePoint; Teams; and OneNote preferred.
• Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
• Ability to work with general office equipment.
• Ability to work with and understand data is necessary and the ability to learn technical skills.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
• Must have enough endurance to perform tasks over extended periods of time.
• Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
• Must be able to listen and respond to questions and instructions.

The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.

• Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population.
• Provide clinical care through the direct application of the nursing process; perform and document resident assessments and progress notes, evaluate changes in care needs, complete Individualized Service Plans (ISP), provide or delegate hands-on clinical care as indicated by the plan of care, and evaluate resident outcomes.
• Collaborate with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents.
• Serve as the CLIA Director as applicable for the community and according to the federal and provincial requirements.
• Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care.
• Collaborate with Sales partners to determine community capability and assess potential residents' appropriateness for move-in.

• Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population.
• Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews.
• Provide clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members.

• Track, trend, and report clinical quality data to identify risk.
• Participate actively as a member of the community Quality Assurance and Performance Improvement committee.
• Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes.
• Recruit, hire, and train clinical team members and is responsible for performance management, evaluations, and engagement.
• Complete direct report team member staffing and scheduling according to operational and budgetary guidelines.
• Partner with the community leadership team to promote resident safety and compliance with Risk Management national/provincial regulations pertaining to occupational health and safety requirements.
• Serve as the ICC and CLIA Director as applicable for the community.
• Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements.
• Assure compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations.

• Manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line.
• Processes and submit monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls.
• Understand the internal costs associated with all Sunrise resident care programs.

• Partner with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs.
• On-board new RCD leaders and other department coordinators as needed.
• Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members.
• Complete clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community.
• Hold clinical team accountable, correct actions when necessary, and document.
• Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director.
• Keep abreast of professional developments in the field by reading and attending conferences and training sessions.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

• Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations
• Proven ability to handle multiple priorities, organize efficiently, and manage time effectively
• Demonstrated critical thinking, clinical judgment, and decision-making skills

• Graduate of an accredited college or school of nursing
• Current state/provincial license as a professional Registered Nurse (RN)
• Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred
• Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision
• Certified in CPR and First Aid
• Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements.
• Knowledge of infection control practices and prevention of disease transmission
• Experience in tracking, trending, and analysis of clinical performance data preferred
• Experience in quality and clinical process improvement and risk assessment preferred
• Experience in staff development, training, and/or clinical education preferred
• Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications
• Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Job Title: Customer Service Representative

Onsite/Remote: Bethel, CT

Description of Company:

A dynamic organization focused on delivering exceptional client solutions. The company values innovation and teamwork. Employees enjoy a supportive environment with opportunities for professional development.

Salary/Hourly Rate: $65,000–$75,000

Position Overview:

Provide outstanding customer support by processing orders, resolving issues, and collaborating with internal teams. Maintain accurate records and generate reports to support business operations.

Responsibilities:

• Process customer orders using SAP
• Verify order details for accuracy
• Respond promptly to customer inquiries
• Resolve order-related issues efficiently
• Coordinate with internal teams to ensure seamless service
• Maintain and update customer records
• Generate reports as needed
• Support the sales team with administrative tasks

Required Experience/Skills:

• 1–3 years of relevant customer service experience
• Proficiency in Microsoft Office and SAP
• Strong attention to detail
• Excellent written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Customer-focused mindset
• Strong organizational skills

Preferred Experience/Skills:

• Experience in order processing or sales support
• Familiarity with report generation tools
• Prior exposure to cross-functional team collaboration

Education Requirements:

• High school diploma or equivalent required
• Associate’s or bachelor’s degree preferred

• Lead and manage a team of Policy Issuance Specialists focused on stop loss insurance
• Oversee accurate and timely issuance of insurance policies
• Ensure producer licensing and appointment verification across jurisdictions
• Act as a key compliance partner, maintaining adherence to regulatory requirements
• Collaborate with Sales, Claims, Finance, and Client teams to support new group implementations
• Participate in product development initiatives and business analysis projects
• Identify process improvements to enhance efficiency, accuracy, and scalability

• Experience in stop loss insurance, policy issuance, or related insurance operations
• Prior people management or team leadership experience
• Strong understanding of compliance, licensing, and regulatory requirements
• Highly organized with excellent attention to detail
• Collaborative communicator comfortable working across departments
• Ability to balance operational execution with strategic initiatives

• Leadership opportunity within a stable, growing organization
• Exposure to product development and cross-functional strategy
• Competitive compensation and benefits
• Meaningful impact on operational excellence and client experience

JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next-gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.

At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.

The Program Manager is responsible for managing customers, projects and programs to meet and exceed company revenue goals.

Duties and Responsibilities

• Prioritize and drive activities for customers within a defined geographic region to drive growth.
• Establish presales-process for estimating program management resource needs for proposed projects.
• Oversee the delivery of projects on-time and on schedule with best–in-class quality with the design and development of application specific connector solutions.
• Profile and manage key activities to maximize Amphenol's exposure for new and existing products at all key accounts.
• Monitor and ensure fulfillment for production revenue based upon manufacturing capacity, inventory, and distribution for both new and legacy products.
• Monitor product costs and margins against company goals and implement cost reduction initiatives.
• Initiate value engineering proposals to improve margin while meeting key customers' expectation for efficiency price reductions.
• Support activity such as pricing, technical support, competitive crosses, contract price book review, and sample requests.
• Manage customer expectations while overcoming the many challenges faced during large-scale project delivery.
• Filters, Plans, conducts and directs work on complex projects necessitating the origination and application of new and unique approaches.
• Develop and implement effective business strategies as part of a cross functional team including Engineering, CSR, and Sales.
• Provide monthly sales forecast in conjunction with Field Sales Representatives and drive execution to the goal.
• Negotiate contract pricing with key customers to maintain business continuity, secure max. allocation, and limit margin erosion.
• Plans and directs projects and supplies technical support, leadership and consultation to professional co-workers.
• Map/profile accounts and provide training for Sales and Manufacturing Representatives.
• Foster an environment of continuous improvement within the department and organization.
• Usually works with minimum supervision, conferring with superior on unusual matters.
• Address complaints and resolve problems as required.
• Ability to travel when necessary (up to 25% required).

Requirements

• Bachelor's degree in business or engineering discipline with three (3) to six (6) years related industry experience or five (5) to ten (10) years of equivalent industry related experience.
• Other requirements as necessary.

Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

Senior Stop Loss Underwriter

Location: United States (Hybrid/Remote options available)

Salary Range: $85,000–$105,000 + bonus/benefits.

A growing insurance organization is seeking a Senior Stop Loss Underwriter to join its expanding team. This is an exceptional opportunity to work in an entrepreneurial, collaborative environment with the stability of a larger organization.

What You'll Do

• Develop sound specific and aggregate stop loss pricing recommendations for prospective and inforce employer stop loss accounts
• Analyze large claims datasets to identify medical expense drivers prior to nurse review
• Partner with internal sales teams, brokers, TPAs, and clients to drive growth and implement successful plan designs
• Participate in the sales process by providing underwriting guidance and strategy
• Make independent underwriting decisions within authority limits while maintaining thorough documentation
• Mentor junior underwriters, analysts, and trainees
• Collaborate with administration to ensure audit compliance and adherence to underwriting policies
• Maintain a profitable book of business aligned with departmental goals

What We're Looking For

• Bachelor's degree (or equivalent work experience)
• Minimum 5 years of experience in medical stop loss underwriting
• Deep knowledge of healthcare payers, plan administration, and medical service providers
• Strong analytical, risk management, and pricing skills
• Exceptional organizational, time management, and attention to detail
• Excellent communication and interpersonal skills, capable of collaborating with internal and external stakeholders
• Comfortable in a fast-paced, evolving environment

Why This Role

• Opportunity to lead and shape underwriting decisions for a growing portfolio
• Work in a high-impact, entrepreneurial culture with strong leadership support
• Competitive compensation, bonus, and benefits package
• Meaningful role contributing to organizational growth and client success

Interested candidates are encouraged to send their resume directly to Kyle Archer at .

Join our Family-owned and operated, Made-in-the-USA crew in Danbury, Connecticut! Our Engineering Department is hiring. Come aboard where family, patriotism, and integrity are valued and celebrated.

Full Job Description

Mid-level to Senior Engineering Project Manager position for a highly motivated engineer willing to “hit the ground running”. Preferred Utilities is a manufacturer and supplier of combustion and fuel oil systems with headquarters in Danbury CT. With over a hundred years as a family run business we offer made in the USA products in all areas of combustion and fuel oil systems.

           A project manager owns the profitability and the schedule of projects. We are looking for an individual with excellent communication skills, that is motivated and proactive. The ideal candidate will be capable of working with a multidisciplinary team of engineers including electrical, mechanical, systems, programing, and field service engineers. You will have complete ownership of a project from a sales concept to a finished design. This includes managing project budgets, submittals, fabrication, and schedules.

What You Will Be Doing

• Design Development from Proposal to Shipping and Start-up
• Communicate with all customers and provide status updates on projects.
• Manage project schedule, budget, and profitability.
• Work with Engineering team of all disciplines to execute projects from sales to manufacturing and field startup.
• Interpret and adhere to applicable codes and standards.
• Interpret electrical drawings, mechanical drawings, and construction drawings.
• Provide some tech support
• Provide systems startup and commissioning assistance
• Use Preferred Utilities internal systems for project management.
• Slight travel for meetings and site visits 10%

Basic Requirements

• Minimum of a BS in Electrical Engineering, Mechanical Engineering, Systems Engineering or similar.
• Experience with Industrial Combustion systems is preferred.
• Familiarity with construction drawings and specifications.
• Excellent communication skills.
• Be familiar with DraftSight, AutoCAD or similar.
• Project management and outstanding customer skills.
• Self-starting! Driven! One that takes PRIDE in his or her work!

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account with matching plan
• Vision insurance
• Dental insurance
• Life insurance
• Paid time off
• Quarterly bonus potential