Information Technology Jobs in Braintree

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

We're Hiring: Director of IT Architecture (Remote, with onsite meetings as needed)

We are seeking a Director of IT Architecture | Enterprise Architecture | Cloud & Systems Leader to lead and shape the IT architecture strategy for a growing healthcare organization. This is a unique opportunity to design and implement technology solutions that support business goals, regulatory compliance, and modern healthcare delivery.

Key Responsibilities:

• Define and execute a comprehensive IT architecture strategy aligned with clinical, operational, and business objectives.
• Lead and manage a team of network, cloud, and systems architects, fostering collaboration and high performance.
• Oversee network, cloud, and systems architecture initiatives, ensuring security, scalability, and interoperability.
• Evaluate, test, and implement modern platform visibility solutions (DataDog, Dynatrace, New Relic, Prometheus / Grafana).
• Collaborate with IT leadership, business stakeholders, vendors, and cloud providers to optimize technology investments.
• Establish IT governance, standards, and best practices to ensure compliance with industry regulations (HIPAA, HITECH, HITRUST).
• Monitor performance, risks, and cost optimization across all IT architecture initiatives.

Required Qualifications:

• Bachelor’s degree in Computer Science, IT, Healthcare Informatics, or related field.
• 10+ years of progressive experience in IT architecture, including at least 5 years in a leadership role managing network, cloud, and systems architecture teams, preferably in healthcare.
• Hands-on experience with cloud platforms (AWS, Azure) and hybrid environments.
• Demonstrated history of assessing, testing, and implementing modern platform visibility solutions (DataDog, Dynatrace, New Relic, Prometheus / Grafana).
• Strong expertise in network architecture (SD-WAN, VPNs, firewalls, healthcare data exchange networks).
• Deep knowledge of systems architecture, including server infrastructure, virtualization, storage, disaster recovery, and healthcare IT standards (HL7, FHIR, DICOM).
• Strong leadership, communication, and stakeholder management skills.
• Strategic thinker with strong problem-solving and analytical abilities.

Preferred Qualifications:

• Master’s degree in a related field.
• Relevant cloud certifications (AWS Solutions Architect Professional, AWS Security Specialty, Microsoft Azure Solutions Architect).
• Security and architecture certifications such as CISSP, CCNP, HITRUST, or FinOps.

This is a remote role with the flexibility to work from home, while requiring occasional onsite meetings for leadership collaboration and strategic planning.

If you are a visionary IT leader with a strong healthcare background, experience leading cloud, network, and systems architecture teams, and a passion for building scalable, secure IT platforms, we want to hear from you!

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

The Manager of Information Security leads Granite's enterprise security program, ensuring the protection of corporate systems, applications, cloud platforms, and data across the entire business. This role drives the strategy, implementation, and continuous improvement of security policies, controls, and processes while enabling secure operations across IT, Engineering, Operations, Legal, and customerfacing teams. It oversees vulnerability management, cloud security (GCP and AWS), identity and access management, application security, incident response, and thirdparty risk, ensuring security is embedded into technology decisions and business initiatives. The position also maintains focused support for governmentrelated compliance activities, such as NISTbased requirements and limited ATO documentation, representing a smaller but important portion of the role. Overall, the Senior Manager provides crossfunctional leadership to strengthen Granite's security posture, reduce risk, and support the organization's operational and strategic goals

Duties and Responsibilities:

• 
  
• Oversee and manage Granite's enterprise wide Information Security Program, ensuring
  protection of corporate systems, data, applications, cloud environments, and business
  operations across all departments (IT, Engineering, Legal, Ops, Customer facing
  teams).
  
• Lead the development, implementation, and continuous improvement of corporate
  security policies, standards, procedures, and supporting governance documents.
  
• Direct vulnerability management activities across infrastructure, cloud, and
  applications; coordinate remediation with engineering, DevOps, and operations teams;
  validate fixes through scanning and ongoing monitoring.
  
• Oversee cloud security for GCP and AWS, ensuring secure configuration, access
  control, and alignment with best practices.
  
• Drive secure architecture reviews, application security requirements, and SDLC
  security integration for internal products.
  
• Partner with Engineering, Infrastructure, DevOps, and Network teams to evaluate
  system changes, cloud migrations, firewall updates, and new deployments to ensure
  security requirements and risk mitigations are properly addressed.
  
• Lead incident response activities-coordinate triage, communicate with stakeholders,
  review root causes, and ensure corrective actions and preventative measures are
  implemented.
  
• Manage enterprise identity and secrets programs, including MFA requirements, SSO
  implementation, service account lifecycle, least privilege enforcement, and secure
  credential rotation.
  
• Guide third party risk management, review vendor documentation, determine required
  evidence levels, and assess security impact of new or ongoing vendors.
  
• Provide security guidance and support for business processes, system enhancements,
  corporate initiatives, new integrations, and technology transformations across the
  organization.
  
• Lead recurring enterprise security meetings to align IT, Engineering, Legal, Audit, and
  business leaders on priorities, risks, and remediation activities.
  
• Ensure proper data handling practices across the business, including the identification
  and removal of sensitive or regulated data from email, local drives, Teams, and other
  systems.
  
• Support corporate continuity and resilience activities, including business impact
  analysis, response planning, and readiness validation.
  
• * Provide accurate, timely responses to security questionnaires, proposals, and customer
  inquiries across business units; contribute security content for RFPs, audits, and partner
  assessments.
  
• Maintain compliance for federal BSS/GBSS systems under NIST SP 800 53 / 800 171
  and GSA requirements; update SSPs; and support ATO assessments as needed.
  
• Provide federal agencies (e.g., GSA, DARPA) with required security documentation,
  system diagrams, and responses when requested.
  
• Perform other duties as required
  
• Obtain/retain a government security clearance as may be required to perform the duties
  of the position
  

Required Qualifications:

• 
  
• Bachelor's degree in Computer Science, Information Systems, Information Assurance,
  or equivalent experience.
  
• Eligibility to obtain and maintain Public Trust (Tier 2) or other federal security
  clearances.
  
• Handson experience implementing NIST SP 80053, NIST SP 800171, SOC 2, PCIDSS, RMF, and FISMA Moderate controls in enterprise environments.
  
• Demonstrated experience with SSP writing, ATO packages, security assessments, and
  continuous monitoring activities.
  
• Experience with cloud security in Google Cloud Platform (GCP) and Amazon Web
  Services (AWS). Familiarity with application security best practices (OWASP, SDLC integration,
  
• SAST/DAST scanning workflows).
  
• Ability to interpret and communicate security requirements to engineering, legal, and
  operations teams.
  
• Experience supporting vendor risk reviews, questionnaire responses, and assessment of
  thirdparty security materials.
  
• Experience with security controls in a converged infrastructure/virtual machine
  environment
  
• Experience developing information system security plans, policies, and procedures for
  Local Area Network (LAN) information systems and wide area network (WAN)
  information systems
  
• Strong crossteam leadership, communication, and documentation skills.
  

Convergent Therapeutics, Inc. is a clinical-stage biotechnology company focused on developing tumor-selective alpha radio antibodies to target cancer. The company was founded by world-renowned experts in clinical care and research, drug development, and cancer biology, and Convergent’s proprietary platform is licensed from Cornell University. In harnessing the selectivity of antibodies and tumor-destructive potential of alpha radioisotopes, Convergent's radio antibodies precisely target cancer cells with potent, localized radiation.

In addition to the roles and responsibilities outlined below, we value team members who are eager to make an impact and grow with us professionally. We are seeking an individual who enjoys multi-tasking and has the willingness and flexibility to assume additional responsibilities as assigned.

Location: 50 Milk Street, Boston, MA

Reporting to: Caitlyn Harvey, SVP of Technical Operations

Responsibilities

• Create a strategy and lead the MSAT function through CPI, Phase 3 IND submission, PPQ and CPV (this includes API, Drug Substance, and Drug Product).
• Lead technology transfers and author technical documents including reports, standard operating procedures, master batch records, work instructions
• Collaborate with the Development Lead to learn and document the process as well as co-author development protocols and development technical reports.
• Responsible for authoring key IND updates and justifications
• Responsible for authoring MVP
• Provide onsite support at the CDMO, develop a training plan for manufacturing operators, and oversee process execution
• Lead investigations to troubleshoot process execution challenges including RCA
• Demonstrate ability to engage and effectively influence team members across multidisciplinary teams while prioritizing multiple projects and meeting deadlines
• Drive curiosity, scientific rigor and excellent problem-solving skills across a fast-paced performance driven environment

Requirements

• BS and/or MS in Chemical, Biological, or Biomedical Engineering
• 10+ yrs or equivalent combination of education and work experience
• Experience authoring IND sections
• Previous experience with antibody based drug substances and antibody-drug-conjugates
• Detail-oriented with good problem-solving, technical writing and verbal communication skills
• Ability to effectively work in multidisciplinary teams, meet deadlines, and prioritize multiple projects
• Aptitude for working in a self-driven, performance/results-oriented, fast-paced matrix environment
• Well versed with cGMP requirements and working in a regulated environment, including experience as person-in-plan and/or GMP operator.
• Working knowledge of statistical design of experiments (DoE) and RCA.
• Excellent technical writing skills
• Ability to travel up to 25% of the time
• This is a Hybrid role, in office 2 to 3 days a week
• We are considering Greater Boston based candidates only

Nice to haves:

• Knowledge of radiochemistry
• Understanding of analytical methods such as HPLC, SPR, and cell based assays.
• Experience developing scale down models

Equal Opportunity Employer

We are committed to recruiting, developing, and retaining the most talented people from a diverse candidate pool. All aspects of employment, including the decision to hire or promote, will be based on aptitude, performance, and business need. We do not discriminate on the basis of race, color, religion, sex, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, or any other legally protected status. We will make reasonable accommodation for qualified individuals in accordance with applicable law.

Convergent Therapeutics, Inc. is a clinical-stage biotechnology company focused on developing tumor-selective alpha radio antibodies to target cancer. The company was founded by world-renowned experts in clinical care and research, drug development, and cancer biology, and Convergent’s proprietary platform is licensed from Cornell University. In harnessing the selectivity of antibodies and tumor-destructive potential of alpha radioisotopes, Convergent's radio antibodies precisely target cancer cells with potent, localized radiation.

In addition to the roles and responsibilities outlined below, we value team members who are eager to make an impact and grow with us professionally. We are seeking an individual who enjoys multi-tasking and has the willingness and flexibility to assume additional responsibilities as assigned.

Location: 50 Milk Street, Boston, MA

Reporting to: Caitlyn Harvey, SVP of Technical Operations

Responsibilities

• Use your understanding of drug product life cycle management to strategically identify CIPs based on need.
• Lead technology transfers and author technical documents including reports, standard operating procedures, master batch records, work instructions
• Collaborate with the Development Lead to learn and document the process as well as co-author development protocols and development technical reports.
• Author key IND updates and justifications
• Provide onsite support at the CDMO, develop a training plan for manufacturing operators, and oversee process execution
• Review executed batch records, collaborate with QA to close process deviations, analyze manufacturing trends, and recommend improvements
• Lead investigations to troubleshoot process execution challenges including RCA
• Demonstrate ability to engage and effectively influence team members across multidisciplinary teams while prioritizing multiple projects and meeting deadlines
• Drive curiosity, scientific rigor and excellent problem-solving skills across a fast-paced performance driven environment

Requirements

• BS and/or MS in Chemical, Biological, or Biomedical Engineering plus 10 yrs or equivalent combination of education and work experience
• Experience authoring IND sections
• Previous experience with antibody based drug substances
• Detail-oriented with good problem-solving, technical writing and verbal communication skills
• Ability to effectively work in multidisciplinary teams, meet deadlines, and prioritize multiple projects
• Aptitude for working in a self-driven, performance/results-oriented, fast-paced matrix environment
• Well versed with cGMP requirements and working in a regulated environment, including experience as person-in-plan and/or GMP operator.
• Working knowledge of statistical design of experiments (DoE) and RCA.
• Excellent technical writing skills
• Ability to travel up to 25% of the time
• This is a Hybrid role, in office 2 to 3 days a week
• We are considering Greater Boston based candidates only

Nice to haves:

• Knowledge of radiochemistry
• Understanding of analytical methods such as HPLC
• Experience developing scale down models

Equal Opportunity Employer

We are committed to recruiting, developing, and retaining the most talented people from a diverse candidate pool. All aspects of employment, including the decision to hire or promote, will be based on aptitude, performance, and business need. We do not discriminate on the basis of race, color, religion, sex, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, or any other legally protected status. We will make reasonable accommodation for qualified individuals in accordance with applicable law.

Entry Level Healthcare IT Analyst

Start Your Career in Healthcare Information Technology Today!

Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.

Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.

Healthcare IT Analyst Job Responsibilities:

· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.

· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.

· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.

· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.

· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.

· Develop, document, and revise system design procedures, test procedures, and quality standards.

· Expand or modify the system to serve new purposes or improve workflows.

· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.

· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.

· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.

Requirements:

· Bachelor’s Degree

· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)

· Excellent communication skills (verbal and written)

· Ability to exercise tact and good interpersonal skills

· Superb analytical and time management skills required

· Self-starter, self-motivated, high level of initiative

· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner

· Internships or research project work are highly desired in a healthcare setting

· Understanding of how data works and looks, coming from different formats, is preferred

· Ability to travel during the training program if necessary

Entry Level Healthcare IT Analyst

Start Your Career in Healthcare Information Technology Today!

Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.

Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.

Healthcare IT Analyst Job Responsibilities:

· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.

· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.

· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.

· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.

· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.

· Develop, document, and revise system design procedures, test procedures, and quality standards.

· Expand or modify the system to serve new purposes or improve workflows.

· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.

· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.

· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.

Requirements:

· Bachelor’s Degree

· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)

· Excellent communication skills (verbal and written)

· Ability to exercise tact and good interpersonal skills

· Superb analytical and time management skills required

· Self-starter, self-motivated, high level of initiative

· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner

· Internships or research project work are highly desired in a healthcare setting

· Understanding of how data works and looks, coming from different formats, is preferred

· Ability to travel during the training program if necessary

Clearance Requirement: Active DoD Clearance (Required)

Certification Requirement: IAT Level II certification required (or obtainable within 6 months of hire)

Position Overview

We are seeking a motivated Cloud Systems Engineer . This entry-level engineering role focuses on ensuring stability, scalability, and reliability of cloud-based systems supporting mission-critical applications.

The selected candidate will collaborate with senior engineering teams to support cloud platforms, assist with system integration activities, and maintain distributed virtual environments operating within secure enterprise networks.

Key Responsibilities

• Support stability, sustainability, and performance of enterprise cloud-based infrastructure and software systems
• Assist in system integration, verification, validation, and operational support activities
• Monitor and maintain distributed virtual machine environments across cloud platforms
• Implement proactive engineering mechanisms to maintain system health and availability
• Perform functional analysis, system evaluations, and technical trade studies
• Troubleshoot system performance, configuration, and operational issues
• Develop and maintain technical documentation, procedures, and runbooks
• Collaborate with engineering teams to improve automation and operational efficiency
• Ensure compliance with DoD cybersecurity standards and operational requirements
• Participate in continuous learning and technical development initiatives

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, Systems Engineering, or related field
• 1–2 year of experience in cloud systems, IT infrastructure, or systems engineering
• Active DoD Security Clearance (required at time of hire)
• Basic knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform
• Understanding of Windows or Linux operating systems
• Knowledge of networking fundamentals and virtualization concepts
• Strong analytical and problem-solving skills
• Ability to work effectively in a team-oriented DoD environment
• U.S. Citizenship required

Certification Requirements

• DoD IAT Level II Certification (Security+ CE or equivalent)
• Minimum one cloud certification within 6 months of hire, such as:
• AWS Certified Cloud Practitioner / Solutions Architect Associate
• Microsoft Azure Fundamentals / Azure Administrator
• Google Associate Cloud Engineer

Preferred Qualifications

• Internship or academic experience supporting cloud or infrastructure environments
• Exposure to VMware, Hyper-V, or virtualized environments
• Basic scripting experience (PowerShell, Python, or Bash)
• Familiarity with automation or Infrastructure-as-Code concepts
• Experience supporting Federal or DoD programs

Product Manager – Financial Services / Private Markets

We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role requires strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting, combined with hands-on experience in data management, reference data, and system integrations.

The ideal candidate will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.

Your Impact:

• Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (PE & Private Credit).
• Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into clear product features.
• Lead product discovery and definition across:
• Investment Operations workflows
• Fund accounting and transaction lifecycles
• Market and Security Reference Data
• Data ingestion, enrichment, and distribution
• Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams.
• Ensure accurate data management and data mapping across multiple upstream and downstream systems.
• Collaborate with data and engineering teams on SQL-based analysis, data validation, reconciliation, and issue resolution.
• Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms.
• Act as a subject-matter expert on private market transactions, including capital calls, distributions, valuations, and settlements.
• Support regulatory, audit, and reporting needs through strong data governance and product controls.
• Measure product success through KPIs, user feedback, and operational efficiency improvements.

Your Skills & Experience:

• 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services.
• Strong hands-on experience in Investment Management and Investment Operations.
• Deep knowledge of Private Markets, including: Private Equity, Private Credit
• Solid understanding of Fund Accounting, transaction processing, and lifecycle events.
• Experience working with Market and Security Reference Data.
• Proven background in data management, including data mapping between multiple systems.
• Strong SQL skills for data analysis, validation, and troubleshooting.
• Experience working in agile delivery environments with technology and data engineering teams.
• Ability to communicate complex financial concepts clearly to both technical and non-technical stakeholders.

Preferred Qualifications

• Experience with private market or investment platforms (e.g., accounting, portfolio management, or data platforms).
• Familiarity with data governance, data quality frameworks, and control processes.
• Experience supporting large-scale system integrations or platform modernization initiatives.
• Background working in asset management firms, asset servicers, or financial technology organizations.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking a highly skilled and motivated Software Engineer II with experience in full-stack development, specifically with proficiency in TypeScript, React, CI/CD, Kafka, and application scaling. The ideal candidate will have a strong understanding of software development best practices and experience building scalable, high-performance applications.

Duties and Responsibilities:

• 
  
• Design, develop, and maintain software applications using various programming languages and frameworks
  
• Collaborate with cross-functional teams to understand software requirements and design solutions
  
• Write clean, maintainable, and efficient code that is scalable and follows best practices
  
• Participate in code reviews and ensure that all solutions are aligned with specifications
  
• Debug and troubleshoot software issues and implement fixes
  
• Implement and maintain CI/CD pipelines to ensure code quality and rapid deployment
  
• Monitor and optimize application performance to ensure optimal scalability
  
• Continuously learn and stay up-to-date with emerging technologies and programming languages
  
• Participate in the design and implementation of software architecture and design patterns
  
• Ensure that all software solutions are secure and adhere to security best practices
  
• Collaborate with other team members to improve software development processes and tools
  
• Communicate with stakeholders and other team members to provide status updates and gather feedback
  
• Participate in agile development methodologies and contribute to sprint planning and retrospectives
  
• Work with customers, vendors, and other stakeholders to gather requirements and provide technical expertise
  
• Document and maintain software documentation, including user manuals and technical documentation.
  

Required Qualifications:

• 
  
• 1-3+ years' experience and knowledge of at least one programming language (e.g. Python, C++, C#, JavaScript, etc.)
  
• Bachelor's or higher degree in computer science or related field preferred (or equivalent experience)
  
• Experience with software development methodologies (e.g. Agile, Scrum, etc.)
  
• Experience with version control systems (e.g. Git)
  
• Strong understanding of data structures and algorithms
  
• Familiarity with databases and SQL
  
• Strong problem-solving and analytical skills
  
• Experience with testing and debugging
  
• Good communication and teamwork skills
  
• Ability to learn and adapt to new technologies and programming languages
  
• Experience with operating systems (specificallty Linux or MacOS)
  
• Experience with software design and architecture
  
• Understanding of software development best practices and design patterns
  
• Experience with cloud platforms (e.g. AWS, Azure, Google Cloud)
  
• Experience with CI/CD
  
• Experience with React
  
• Knowledge of microservices and containerization technologies like Docker, Kubernetes.
  
• Experience with data storage and management technologies like SQL and NoSQL
  
• Experience with security best practices and technologies
  
• Experience with or understanding of distributed systems and scalability
  
• Understanding of performance optimization techniques
  
• Understanding of accessibility and internationalization best practices.
  

#LI-SR1

Sr. IT Executive Search Consultant (full desk Recruiter)

About the job

Our Sr. IT (full desk) Recruiters specialize in matching top tech talent with great leaders across all industries. They address the hiring needs and business initiatives of executives across the United States. Our successful model, comprehensive training program and customized delivery platform empowers our associates to achieve maximum results, allowing them to focus on building net new relationships and driving sales.

Business Development & Sales Responsibilities:

• Market Research: Conduct thorough research to identify potential prospective clients and contacts to target through a variety of different sales and marketing campaigns.
• New Business Development: Proactively create new business development opportunities through persistent prospecting that includes phone calls, video and in-person meetings, networking events and presentations with key stake holders and hiring managers.
• Client Expansion: Successfully expand and maintain new and existing client base, ensuring consistent pipeline of permanent direct hire job orders and other consulting and staff augmentation opportunities.
• Relationship Management: Build strong trustworthy relationships and maintain those client relationships with honesty, integrity and ethical practices.
• Discovery: Define client needs by documenting their business initiatives, core objectives and pain points through requirements gathering, validation and ongoing communication to help optimize search success.

Candidate Recruiting Responsibilities:

• Head Hunting Capabilities: Identify, engage and recruit top tier talent creating a robust candidate community of active and passive information technology professionals.
• Candidate Assessment: Understand candidates’ key skills, strengths, personality, career aspirations, motivations and areas of improvement. Screening candidates against client requirements to ensure a strong match.
• Market Prospecting: Research targeted technical skill-sets and identify candidates through referral gathering, our internal applicant tracking database, LinkedIn Recruiter, ZoomInfo, job boards, social networking and technical user groups/blogs.
• Emerging Tech: Priority and focus should be to cultivate relationships with candidates who have skills within emerging technologies such as data science, advanced analytics, Cyber Security, Cloud, DevOps, Blockchain, IoT and of course AI.

Minimum Requirements:

• A minimum of 3+ years of recruiting agency business development (sales) experience and/or full desk recruiting experience; with a proven track record of success.
• Experience breaking and developing local mid-market and/or national accounts.
• A strong network of qualified client contacts.
• Demonstrated experience with candidate recruitment methodologies.
• Key traits: Energetic, competitive, confident, persistent, commission-oriented/money motivated, strong desire to succeed and grow, hunter.
• Strong communication and presentation skills.
• Bachelor's degree preferred.
• Information technology industry experience preferred, but not a hard requirement for an energetic agency sales professional, that has the desire and aptitude to learn about the technology space.

What Judge will provide you?:

• The ability to solution sell on a regional/national/international basis - without locking you into a defined territory or service offering.
• A well-formulated career platform with an exceptional opportunity for growth.
• A fast-paced, performance-based organization that publicly and financially rewards its employees for achieving a high level of success.
• Competitive uncapped commissions and bonus opportunities with sizable earning potential; including cell phone reimbursement.
• 50+ years of successful business and streamlined processes based on industry best practices - with a hands-on executive management team dedicated to the overall success of the organization and its employees.
• A superior technology platform and state of the art, custom built Customer Relationship Management (CRM) system, giving you the opportunity to work smart, be effective, and stay organized.
• Winning culture with a fun, friendly, and team-oriented environment.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.

Duties and Responsibilities:

• 
  
• Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
  
• Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
  
• Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
  
• Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
  
• Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
  
• Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
  
• Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
  

Required Qualifications:

• 
  
• Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of networking standards, OSI model, subnetting and routing protocols
  
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
  
• Understanding of agile task management and project operations
  
• Ability to provide a high level of customer support to improve customer experience
  
• Ability to work well independently and in a team environment in a hybrid WFH model
  
• Must have the ability to be cleared for Public Trust P2 clearance
  

Preferred Qualifications:

• 
  
• Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
  
• Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
  
• CCNA, Network+, or equivalent certification or higher
  
• Proficiency with Python, Javascript, or similar coding languages
  
• Telecommunications industry experience
  
• Prior public trust P2 security clearance
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service

Duties and Responsibilities:

• 
  
• Using excel daily, data entry and data analysis
  
• Pulling and reading Customer Service Records (CSRs)
  
• Extracting phone numbers from carrier invoices, as well as inventories from CSRs
  
• Opening orders for various products, as well as tickets, including disconnects, feature change,
  
• DL listing, etc.
  
• Assisting with updating customer accounts within various systems as needed
  
• Communicating directly with supervisor, teammates, account managers, and other depts. (as
  
• applicable) concerning project matters
  
• Various call-based projects, including surveying customers/contacts
  
• Communicating directly with carriers, account managers and collaborating teams concerning
  
• maintenance of services
  
• Participating in calls/meetings with internal teammates and carriers
  
• Using various internals systems to update project spreadsheets
  

Required Qualifications:

• 
  
• Bachelor's Degree
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills
  

At MEDITECH, we sit at the nexus of healthcare and technology - two rapidly evolving industries. Account Executives play an essential role as a part of this growth. As an Account Executive, you will be responsible for marketing and selling our cutting-edge enterprise health record solutions and services to C-suite, boards, physician and nurse leadership, and other senior healthcare leaders at health systems, independent hospitals, and ambulatory healthcare networks.

Ultimately operating under the direction of the Regional Sales Director and with a focus at the following levels: C-suite, Physician, Clinical Nursing, Financial leadership, Account Executives maintain close relationships with all key stakeholders, helping to foster and cultivate opportunities for selling and strengthening partnerships with MEDITECH. As a member of our Sales team, your job would involve:

• Selling MEDITECH's standard solutions and services; maintaining overall responsibility for successfully executing each phase of the sales cycle
• Maintaining primary deal design responsibility which includes the assessment of an opportunity to ensure a clear understanding of business needs, competitive landscape, decision-makers, and influencers in order to define an overall engagement strategy
• Nurturing the primary contact with existing MEDITECH customers under your assignment. Proactively engaging with C-suite and clinical leadership, monitoring organizational changes of any kind, communicating with senior MEDITECH leadership on account status and level of MEDITECH EHR satisfaction
• Creating and following the blueprint for successful C-suite customer engagement in terms of sales standard benchmarks including annual strategic presentation to sites, consistent alignment of goals, cultivation of relationships, and keen awareness around any organizational change or shifts in dynamics
• Developing and maintaining a comprehensive understanding of all MEDITECH solutions and services
• Maintaining up-to-date knowledge and perspective on healthcare and technology industry issues and trends, specifically those which impact hospitals and health systems
• Maintaining active territory management and engagement to achieve assigned individual performance and bookings targets commensurate with division and regional goals
• Possessing a capacity to effectively deliver strategic MEDITECH presentations and overviews to senior-level audiences at customer and prospect organizations
• Ongoing utilization of Salesforce CRM solution to maintain accurate, timely, standardized account profiles and documented sales opportunities
• Ensuring the timely and accurate completion of responses to Requests for Information (RFIs) and Requests for Proposal (RFPs)
• Attending approved trade shows and regularly scheduled internal sales meetings and educational sessions
• Coordinating, staging, and engaging in the effective demonstrations of MEDITECH software solutions
• Presenting high-level software solutions and executive-level presentations, as assigned, to key buyers of influence at an executive level (physicians, nursing/quality, financial solutions)
• Ensuring a consultative approach to selling at all times
• Meeting or exceeding required bookings quota for this position
• Covering assigned territories, and traveling 50% of the time

Requirements

• Bachelor's degree required, along with 3-5 years of applicable direct sales or sales engineer experience
• Strong knowledge of MEDITECH and MEDITECH solutions preferred
• Exceptional written and verbal communication skills
• Exceptional presentation skills
• Proven track record of sales success in closing business, accompanied by a high degree of professionalism
• Strong customer engagement skills
• Ability to cultivate, nurture, and maintain strategic relationships with buying organizations
• Proven, consistent ability to deliver sales performance in bookings
• Proven ability to meet deadlines, targets, and booking goals as defined
• Passion for and understanding of healthcare industry initiatives and practices
• You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.

Hiring salary range: $72,000 - $90,000 per year.

Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.

MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

The Tempus Electronic Visit Verification (EVV) Compliance specialist has a key role in supporting the state and the agency partners in ensuring PCA program participants are compliant with the use of EVV and the EVV policies. This role is responsible for implementing and overseeing the Tempus FI aspects of the EVV Compliance policies set forth by MassHealth and ensures Tempus FI satisfies contract requirements.

This role involves a broad range of tasks including: preparing compliance reports and dashboards for the state, agencies and internal teams, monitoring EVV compliance metrics and supporting CMS-related reviews and compliance assessments, overseeing/initiating needed changes to the PowerBI dashboard, researching non-compliance cases, assisting with corrective action plans and/or process improvements, and communicating across departments, with MassHealth and other contracted agencies. This role and associated activities will evolve as EVV compliance requirements increase with the maturity of the implementation.

• Stoughton, Massachusetts office only
• First week in person for training
• Hybrid model observed after training

Essential Job Functions

Serve as primary EVV compliance liaison between:

• EVV Project Leader
• EVV Reporting Analyst
• State program and policy teams
• EVV system vendor
• Call center and support operations
• Training and quality teams
• MassHealth
• PCM Agencies

Analytics

• Maintain and monitor EVV dashboard for EVV usage, program rules violations and other data trends
• Monitor, prepare and share compliance reports for MassHealth and the agencies—which includes analyzing the data to ensure data quality, and to monitor common themes/trends
• Prepare additional reports and present information, as needed, for senior leaders and MassHealth as necessary

Operations

• Monitor the effectiveness of current compliance procedures and tools and lead the efforts to continuously improve to achieve the needed results e.g., identifying breakdowns and root causes and communicating and implementing changes
• Support the development of any new EVV Standard Operating Procedures
• Participate in EVV governance, change-control and system enhancement discussions

• Understand barriers or root causes of why individuals are not compliant and drive remediation plans
• Work with system vendor and EVV SME to resolve technical issues affecting compliance

Research Escalations and Support Communications

• Perform compliance-related research to answer questions or determine if an issue is non-compliant
  • Support requests received by MassHealth/Program Integrity Team
  • Support agencies and/or work in partnership with EVV Support
• Support state-led outreach and communications related to EVV compliance expectations
• Perform escalation follow-up for non-compliant individuals as necessary
• Oversee the communication plan for EVV Compliance:
  • Draft, modify, and distribute EVV compliance communications
  • Send PCA non-compliance list to the EVV Support team who assist with PCA outbound calls
  • Create lists for Everbridge compliance messages and collaborate with IT to monitor the process.
  • Send address list to Mailing Department for warning letter preparation
  • Manage all incoming/outgoing EVV compliance-related emails and escalating any observed trends or case specific

Training

• Collaborate with the training and knowledge management teams to ensure EVV guidance is accurate and contract aligned
• Provide EVV Compliance training to Tempus operations teams and other individuals as necessary
• Review EVV job aids, FAQs, scripts and training content for compliance accuracy

Risk Management

• Identify compliance risks and recommend process improvements to strengthen compliance and reduce/eliminate inefficiencies.

Competencies

• Strong understanding of compliance governance, auditing and regulatory frameworks
• Strong analytical capabilities to assess data and processes and articulate insights
• Experience leading a process and implementing continuous improvement—including researching root causes and implementing changes
• Ability to maintain and communicate in-depth knowledge of the MassHealth Compliance standards and regulations
• Experience with data tools (Excel and PowerBI)

• Methodical and diligent, outstanding planning abilities

• Strong written and oral communication skills
• Professional, friendly & understanding personality
• Ability to work independently while functioning effectively as a team member
• Self-motivated

Qualifications

• Bachelor’s Degree required (Public Administration, Health Administration, Social Services, Business or related field)
• 5-7 years' experience in compliance, healthcare administration, Medicaid, home and community-based services or similar environment

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times.

Travel

Travel may be required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

PIe92e2af10ad8-3631

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Key Responsibilities:

• Engineering & Administration
• Manage and configure enterprise application services across both legacy and cloud platforms.
• Lead upgrades, rollouts, patching, and migrations for a variety of applications.
• Conduct health checks, monitoring, troubleshooting, and performance tuning.
• Integrate applications with third-party platforms or in-house solutions.
• Support complex deployments and ensure high availability of services.
• Governance, Documentation & Support
• Define and maintain SOPs, administrative practices, and end-user documentation.
• Develop governance frameworks around licensing, lifecycle, and architecture.
• Provide Tier 3 escalation support and resolve complex technical issues.
• Mentor service desk teams and promote best practices in application usage and management.
• Collaboration & Cross-Team Engagement
• Coordinate with network, security, and support teams for seamless application service delivery.
• Participate in planning, migrations, upgrades, and project execution.
• Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Core Focus Areas:

• Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
• Drive standardization and operational consistency across the firm’s application portfolio.
• Provide leadership and guidance within the M365 Application Governance Council.
• Contribute to the strategy and implementation of productivity-enhancing tools firmwide.

What You'll Bring

Experience Required:

• 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
• Proven experience in Adobe Creative Cloud deployment and productivity enablement.
• Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
• Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
• Scripting and bulk administration
• Automating service management
• Data analysis and backend reporting
• Visualizing application performance metrics
• Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
• Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
• Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
• Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
• Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
• Strong incident management, security compliance, and vulnerability remediation experience.
• Track record in defining KPIs and reporting on performance and service stability.
• Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
• B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

• Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
• Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
• Prior involvement in enterprise-level security policy enforcement and tooling compliance.
• Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
• Key Attributes for Success:
• Excellent organizational and time management skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Proactive problem-solver with a collaborative mindset.
• Clear, confident communicator with strong documentation capabilities.

Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

• The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

• Dental coverage, including up to $5,000 in orthodontia benefits

• Vision insurance with coverage for both glasses and contact lenses annually

• Reimbursement for gym memberships and other fitness activities

• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

• Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Key Responsibilities:

• Engineering & Administration
• Manage and configure enterprise application services across both legacy and cloud platforms.
• Lead upgrades, rollouts, patching, and migrations for a variety of applications.
• Conduct health checks, monitoring, troubleshooting, and performance tuning.
• Integrate applications with third-party platforms or in-house solutions.
• Support complex deployments and ensure high availability of services.
• Governance, Documentation & Support
• Define and maintain SOPs, administrative practices, and end-user documentation.
• Develop governance frameworks around licensing, lifecycle, and architecture.
• Provide Tier 3 escalation support and resolve complex technical issues.
• Mentor service desk teams and promote best practices in application usage and management.
• Collaboration & Cross-Team Engagement
• Coordinate with network, security, and support teams for seamless application service delivery.
• Participate in planning, migrations, upgrades, and project execution.
• Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Core Focus Areas:

• Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
• Drive standardization and operational consistency across the firm's application portfolio.
• Provide leadership and guidance within the M365 Application Governance Council.
• Contribute to the strategy and implementation of productivity-enhancing tools firmwide.

What You'll Bring

Experience Required:

• 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
• Proven experience in Adobe Creative Cloud deployment and productivity enablement.
• Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
• Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
• Scripting and bulk administration
• Automating service management
• Data analysis and backend reporting
• Visualizing application performance metrics
• Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
• Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
• Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
• Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
• Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
• Strong incident management, security compliance, and vulnerability remediation experience.
• Track record in defining KPIs and reporting on performance and service stability.
• Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
• B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

• Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
• Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
• Prior involvement in enterprise-level security policy enforcement and tooling compliance.
• Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
• Key Attributes for Success:
• Excellent organizational and time management skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Proactive problem-solver with a collaborative mindset.
• Clear, confident communicator with strong documentation capabilities.

Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

• The base salary range for this role in Atlanta is $121,000.00 - $147,700.00

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.