Granite Telecommunications Jobs in Usa
32 positions found
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
- Prospecting, cold calling and selling our structured cabling products and services to national companies.
- Building and maintaining a sales funnel.
- Effectively communicate and demonstrate the features and values of our business.
- Identify prospect needs and develop action plans and proposals; Deliver in person and online presentations.
- Close the deal and maintain positive client relationships.
- Create additional revenue opportunities.
- Achieve and exceed sales goals.
- Develop a clear understanding of Granite's cabling products and services: Managed Services, Cabling Projects, Wi-Fi projects and Rollouts.
- You will be selling infrastructure engineering and network installations for voice, data, video, security, and wireless solutions.
Duties and Responsibilities:
- Prospecting, cold calling and selling our structured cabling products and services to national companies.
- Building and maintaining a sales funnel.
- Effectively communicate and demonstrate the features and values of our business.
- Identify prospect needs and develop action plans and proposals; Deliver in person and online presentations.
- Close the deal and maintain positive client relationships.
- Create additional revenue opportunities.
- Achieve and exceed sales goals.
- Develop a clear understanding of Granite's cabling products and services: Managed Services, Cabling Projects, Wi-Fi projects and Rollouts.
- You will be selling infrastructure engineering and network installations for voice, data, video, security, and wireless solutions.
- Bachelor's Degree Preferred
#LI-GC1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary
Training Content Developer 1 will be responsible for designing, developing, and maintaining engaging training materials and documentation that support our organizational goals and enhance employee performance. This role involves collaborating with subject matter experts to gather information and ensuring that all training materials and supporting documentation are aligned with company standards and best practices. The Training Content Developer 1 will play a crucial role in delivering high-quality training experiences that drive employee growth and development. Additionally, this position will continuously evaluate and update training materials to ensure they remain current and relevant. Their work will directly impact the success of GU training programs and contribute to the overall development of Granite employees.
Responsibilities:
- Collaborate with experts to gather information and understand training needs.
- Design and develop interactive and engaging training content, including e-learning modules, instructional videos, and written materials.
- Utilize various authoring tools and software to create high-quality training materials.
- Ensure all training content is aligned with company standards and best practices.
- Continuously evaluate and update training materials to ensure they remain current and effective.
- Assist in the delivery of training sessions and workshops as needed.
- Monitor and analyze feedback from training participants to improve content and delivery methods.
Required Qualifications:
- Bachelor's degree in education, Instructional Design, or a related field.
- 1-2 years of experience in training content development or instructional design.
- Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia software.
- Strong writing, editing, and proofreading skills.
- Excellent communication and collaboration skills.
- Ability to manage multiple projects and meet deadlines.
- Attention to detail and a commitment to producing high-quality work.
Preferred Qualifications:
- Experience with Learning Management Systems (LMS).
- Knowledge of adult learning principles and instructional design methodologies.
- Familiarity with graphic design software (e.g., Adobe Photoshop, Illustrator).
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
Granite is a leading provider of managed security and networking platforms. The NetOps team supports a wide range of technologies and services including Fortinet SD-WAN, Palo Alto, Cisco, and Juniper. Within this team, the Application Automation practice focuses on improving operational efficiency and scalability through scripting, automation, and tool development. This position plays a key role in supporting large enterprise environments by developing automation frameworks, streamlining complex deployments, and reducing manual intervention in day-to-day operations. Responsibilities include solution design, automation development, support for new product rollouts, Tier 3 escalations, and collaboration with engineering teams to build repeatable, efficient processes.
Duties and Responsibilities:
- Design, develop, and maintain automation scripts and tools to support network deployments, configuration management, and troubleshooting.
- Collaborate with engineering and operations teams to identify repetitive tasks and build automated solutions to reduce manual workload.
- Support new technology rollouts by creating scalable deployment frameworks and configuration templates.
- Respond to Tier 3 technical escalations, particularly those involving process inefficiencies, integration challenges, or repeat issues solvable via automation.
- Research and test emerging network automation technologies to improve toolsets and practices.
- Document automation procedures, scripts, and best practices for operational consistency and knowledge sharing.
- Ensure all automated solutions align with security and compliance standards.
- Participate in audits and reviews to ensure reliability and maintainability of automation systems.
Required Qualifications:
- Bachelor's degree in computer science, Network Engineering, or a related field.
- Proficiency in scripting languages such as Python, Bash, or PowerShell.
- Strong understanding of APIs, network configuration models (e.g., NETCONF, RESTCONF), and configuration automation tools (e.g., Ansible, Terraform).
- Experience supporting enterprise-grade networks, preferably in a service provider or managed services environment.
- Demonstrated ability to troubleshoot complex network issues and implement automated solutions.
- Excellent communication and documentation skills
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We're looking for a talented B2B sales professionals who will focus on new business development by selling local and long distance telephone services and data telecommunication products to SLED (State, Local and Education) entities. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Granite will provide you an exciting and lucrative sales career opportunity. You will be provided training, support, and environment needed to succeed. You will be the driving force for securing new customers and business nationally for Granite.
Responsibilities:
- New Business Development Nationally.
- Build and maintain a consistent sales funnel and pipeline.
- Explain and demonstrate the features and values of our business to Government Executives.
- Identify prospect needs and create customized sales proposals.
- Maintain positive relationships with all your new and existing clients.
Qualifications:
- Must be able to demonstrate business to business sales record at a high level of achievement.
- 0- 2 years of Sales Experience
- Strong prospecting, selling and closing skills; proven ability to work independently and in a team environment.
- Demonstrated ability to consistently meet sales quotas.
- Experience managing a full sales cycle from prospecting through closing.
- Bachelor's Degree required for full time position
Company Benefits:
We offer a competitive base salary, uncapped commissions, and residuals. With vacation and personal time, health, dental, life, and disability insurance, 401k with company match, and tuition reimbursement
Annual President's Club trip for Top Performers.
#LI-MS1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
This position is for a telecommunications, structured cabling, and technology Field Service Technician. The job will consist of completing various cable runs, hardware moves, adds, changes and "smart hands" installations for Granite customers, primarily within a 50-mile service area radius. The technician will also be responsible for leading subcontracted crews on larger projects in the area. Company vehicle provided. Technician will directly report to a remote supervisor.
Duties and Responsibilities:
- Communicate effectively with the NI team members and departments that schedule each service call
- Complete basic structured cabling repairs and new installations according to industry standard practices
- Smart Hands installations and maintenance with various technology platforms and changing SOW's
- Provide all required job and project deliverables within 24 hours or otherwise specified in an SOW
- Keep company vehicle clean and serviced properly
- Keep all materials & tools stocked. Accountability maintained through scheduled inventory counts.
Required Qualifications:
- 5-10 years structured cabling experience
- Ability to tone and test copper wiring / analog dial tone
- Ability to terminate and test Cat5e, Cat6, Cat6A cablings
- Ability to terminate and test Coax cabling
- Ability to patch and roll fiber
- Laptop skills (Excel, Putty/Hyper Terminal for ability to allow remote session to engineer / NOC)
- Basic Networking (Modem Gui's, Command Prompts, Initiate Remote sessions)
- Light travel
- Clean Driving Record
Preferred Qualifications:
- BICSI Certifications
- Wireless Knowledge (Ability to utilize Ekahua software)
- Lift Certified
- OSHA Certifications
- A+ networking certification
- Fiber certifications
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Channel Sales Internship: QUINCY
Granite Channels is looking to work with a highly motivated individual with an interest in pursuing the profession of Sales.
The candidate should have demonstrable verbal and written communication skills along with familiarity with the Microsoft Office software suite.
The intern experience will include an overview of Granite services, solutions and value proposition along with an introduction to:
- engaging 3rd party distribution candidates
- contact methods including cold calling and email campaigns
- event planning
- the execution and management of identified sales opportunities
#LI-ND1
#LI-ND1
#LI-ND1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The SLED Account Executive is responsible for managing a dedicated portfolio of SLED (State, Local, Education) accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing SLED clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' challenges, and grow accounts.
Key Responsibilities:
- Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
- Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
- Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
- Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
- Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
- Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
- Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
Qualifications:
- Bachelor's degree in business, Marketing, Communications, or a related field preferred.
- 3 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
- Proven ability to build and maintain executive-level relationships.
- Strong organizational skills and ability to manage a high volume of accounts.
- Exceptional communication and interpersonal skills.
- Ability to understand client business challenges and position solutions effectively.
- Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
- Flexibility for occasional travel, if necessary
#LI-MS1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As an Offer Management Pricing Analyst at Granite Telecommunications, the role will focus on coordinating the company's efforts in creating customer quote proposals. Offer Management Pricing Analyst's will work closely with the Premier and Sales Department to ensure pricing accuracy of all quote proposals and meeting the pricing needs of current or potential customers. The responsibilities will encompass various stages of the quote process, from gathering relevant data to engaging with customers to understand their concerns, requirements, and product preferences. Additionally, leading the creation of the quote proposal and putting together the financial margin for each quote proposal.
An important aspect of the position will be the capability to understand multiple aspects and details that go into each quote proposal, and the overall solution or ask of the customer. The Offer Management Pricing Analyst will participate in internal calls to review the final quote proposal or discuss any aspects that require further evaluation. Effective communication skills via email, phone, and in-person interactions are necessary for conveying and receiving messages.
Collaboration with multiple teams, including Sales, Premier, Solution Engineers, Legal, and other members of the Finance Department will be pertinent to this role. This collaboration will help ensure coordinated and cross-functional responses to each quote proposal. In addition, to managing quote proposal requests, you will be responsible for addressing daily inquiries received via email, corresponding with previous or potential customers, and handling team and individual-based tasks.
The role of the Offer Management Pricing Analyst is crucial in creating and evaluating the financial impact of each quote proposal. Strict business and products rules will need to be followed to ensure the deal is beneficial for both the customers and Granite. The Pricing Analyst will play a vital role in making informed pricing decisions throughout working the quote proposal process.
Overall, the role of Offer Management Pricing Analyst, will play a vital role in coordinating and managing the quote proposal process, working with various stakeholders, and ensuring customer satisfaction through accurate and timely responses.
Duties and Responsibilities:
- Ability to define the customer's need while coordinating with the Sales and Premier team to gather comprehensive information about the pricing and solution requirements.
- Work with solution engineers to analyze the customer's requirements to ensure the proper solution is quoted.
- Collaborate with the Legal Team to ensure pricing terms and requirements are incorporated into the customers LOA or MSA.
- Create and review quote proposals and margin analysis that take into consideration any financial implications of the proposed solution and share these details with appropriate stakeholders.
- Communicate effectively with all parties involved in the quoting process, including sales, solution engineers, legal, and customers.
- Manage time effectively to meet deadlines and prioritize tasks.
- Close attention to detail and strive for a high level of accuracy on all quote proposals.
- Ability to be flexible and adaptable to changes in the quoting process.
- Maintain quality results by following established guidelines and using necessary quoting templates.
- Work with confidential information exercise judgment and discretion.
- Gather all relevant data and create a margin analysis and apply special pricing
- Assess the final pricing to ensure it is competitive and meets the customer's needs.
- Create customer quote proposal documents that are tailored to individual customer requirements, preferences, and constraints.
- Prepare customer margins and special pricing documents that include calculating and analyzing Granite's cost, proposed rates, and how it comes to Granite's standard pricing structure.
- Create quote proposals and margins that take into consideration promotion pricing, volume-based discounts, and custom pricing packages for various products.
- Confirm pricing structure and financial standing, when onboarding new customers and products
- Assist with updating all quoting databases, and the market data to become more competitive for future bids
- Travel as required
Required Qualifications:
- Bachelor's degree
- Excellent verbal, written, and analytical skills.
- Strong attention to detail and analytical skills; strong coordination and planning skills.
- Experience with Microsoft Excel and other data analysis software.
- Basic technical skill of PowerPivot, Access, and data mining.
- Ability to work independently and as a part of a team.
- Ability to meet deadlines and work under pressure.
- Ability to think both strategically and tactically.
- Ability to self-motivate, both for task completion and knowledge increase.
- Solid grasp of mathematics, statistical analysis, and ability to work complex calculations can be changed to Strong understanding of mathematics and statistics, with the ability to work with complex calculations.
- Ability to interpret and present numerical information effectively can be changed to Ability to communicate complex numerical information concisely.
- Knowledge of financial concepts, such as profit margins, cost analysis, and pricing strategies.
Preferred Qualifications:
- SQL Experience
- Advanced knowledge and awareness of Microsoft tools.
- Bachelor's degree in finance or related discipline field or equivalent experience.
- Experience in a quote or pricing analysis roles.
- Comfortability with Salesforce.
#LI-SM1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking a detail-oriented and analytical professional to join our team in a billing operations role. This position is responsible for processing telecom invoices, ensuring accurate allocation of charges, and supporting timely billing and payment activities. The ideal candidate will have strong problem-solving skills and a collaborative mindset. As they will work closely with internal departments and external vendors to resolve complex billing issues.
Key responsibilities include:
- Reviewing and processing telecom invoices by breaking down and allocating charges appropriately.
- Investigating discrepancies such as past due amounts, credits, and misapplied payments.
- Coordinating with third-party carriers and vendors to manage billing address updates and maintain accurate customer account information.
- Partnering with cross-functional teams to resolve intricate billing challenges.
- Generating ad-hoc reports and conducting data analysis using internal databases to support operational insights.
Duties and Responsibilities:
- Enter telecom invoices into Granite's internal systems for billing and payment processing.
- Investigate and resolve unpaid balances including carrier payment discrepancies.
- Communicate and clarify billing issues or changes with cross-functional teams.
- Collaborate with telecom providers to facilitate payments and research account histories.
- Use Granite software tools to monitor customer account activity and identify root causes of billing issues.
- Generate ad-hoc reports and support special projects as requested by Finance and Premier Management.
- Participate in internal audits to verify account inventory accuracy and validate carrier charges.
Required Qualifications:
- Experience utilizing Microsoft Office
- Fundamental analytical and arithmetic abilities.
- Team player with a positive attitude.
- Written and Verbal communication skills.
- 4 Year Bachelor's Degree from an accredited College/University.
Preferred Qualifications:
- Strong Excel Skills with an interest in learning PowerPivot and SQL.
- Experience with Database Management or a desire to learn.
- Billing or Data Entry Experience.
- Business, Finance, Accounting or Related quantitative degree.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
Granite has an immediate need for associates in the Managed Services department to work on configurations and activations of our managed services products. We are looking for representatives, preferably with experience in network routing and switching or relevant technical background willing to learn and excel in the field. This individual will be responsible for contributing to the technical implementation of our SDWAN and Security products at customer locations, from strategic planning and order configurations through to turning up and troubleshooting network devices. This position offers talented technical individuals the opportunity to work with some of the leading Security and SDWAN products on the market and fine tune their skills in a specialized expertise.
Duties and Responsibilities:
- Work with internal resources to implement Managed Services solutions in the field
- Create configuration modifications alongside engineering to support project scale and execution
- Reconfigure devices as needed in troubleshooting environment
- Act as first level of troubleshooting during initial site turn up
- Develop and promote subject matter expertise and platform proficiency
- Work directly with customers on calls to facilitate network deployment
- Provide Day 1 Support for SDWAN and Security products at customer locations
Required Qualifications:
- Entry level experience with network security and SDWAN products and concepts; Fortinet, Juniper, etc
- Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
- Experience in customer facing technical support roles
- Ability to work independently and make judgement calls to resolve issues
- Strong organizational skills, goal-oriented
- Excellent multitasking ability
- Demonstrative critical thinking and analytical problem-solving skills
- Availability to work overtime if required
- Solid work ethic
Preferred Qualifications:
- CCNA/CCNP certification or equivalent
- Fortinet NSE certification or equivalent
- Bachelor's Degree in Computer Science, Network Design, Network Security or related field
- Experience with coding and automation platforms such as Python, Javascript or similar
- P2 Clearance / Government Agency Clearance
#LI-JH1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Relationship Development Sales Intern role is a position with emphasis on upselling data products to our existing client base exclusively. The Relationship Development (RDM) Intern will assist current Relationship Development Managers and will be aligned by industry and responsible for strategic account development as well as ongoing communication with existing clients. The RDM is tasked with gaining executive level alignment, understanding the executive level goals and challenges in the short term and the long term.
Duties and Responsibilities:
- Will be working alongside an Client Services Manager and Relationship Development Manager to coordinate the building and delivery of quarterly reviews and annual reviews & in addition they will work alongside an SE for Wan, VoIP, Managed Services ...
- Travel is possible
- Training provided to learn how to sell Granite's products and what they are
- Sales Force experience is a plus
- Responsible for and limited to assigned accounts
- Participating in a sales intern role play competition
#LI-N1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Job Overview:
We are seeking a highly motivated and dynamic Corporate Recruiter to join our Talent Management team. This role is responsible for managing the full-cycle recruitment process to attract and hire top-tier talent across multiple departments. The Corporate Recruiter will work closely with hiring managers to understand hiring needs, develop recruitment strategies, and ensure the timely onboarding of new hires.
Key Responsibilities:
- Talent Acquisition:
- Lead the recruitment efforts for various roles across the organization, from entry-level to senior positions.
- Utilize multiple sourcing channels (job boards, social media, networking, etc.) to attract qualified candidates.
- Conduct outreach and engagement with passive candidates to build a talent pipeline.
- Candidate Screening:
- Review resumes, conduct phone interviews, and assess candidates' qualifications, experience, and cultural fit.
- Schedule and coordinate in-person or virtual interviews with hiring managers and team leads.
- Collaboration:
- Partner with hiring managers to gain a deep understanding of job requirements, team dynamics, and role-specific needs.
- Provide guidance on interview processes, candidate selection, and offer decisions.
- Employer Branding:
- Promote Granite Telecommunications as an employer of choice through various channels, including job boards, social media, career fairs, and networking events.
- Highlight company culture, core values, and employee benefits to attract top talent.
- Onboarding Support:
- Assist with the new hire onboarding process to ensure a seamless transition for new employees.
- Collaborate with HR and other departments to ensure all paperwork, training, and orientation activities are completed in a timely manner.
Required Skills:
- Education:
- Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
- Experience:
- Minimum of 2-3 years of full-cycle recruitment experience.
- Previous experience in recruiting for a variety of roles in a fast-paced environment.
- Skills:
- Strong knowledge of recruitment best practices, interviewing techniques, and employment laws.
- Proficiency in applicant tracking systems (ATS), MS Office Suite, and social media platforms (LinkedIn, Glassdoor, etc.).
- Excellent communication and interpersonal skills with the ability to build strong relationships with candidates and hiring managers.
- Ability to prioritize tasks and manage multiple job openings simultaneously.
Preferred Skills:
- Experience recruiting for technical or specialized roles in industries such as telecommunications or technology.
- Familiarity with other recruitment tools or platforms, such as ADP TM.
- SHRM-CP, PHR, or other professional HR certifications (a plus).
#LI-MS1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service
Duties and Responsibilities:
- Using excel daily, data entry and data analysis
- Pulling and reading Customer Service Records (CSRs)
- Extracting phone numbers from carrier invoices, as well as inventories from CSRs
- Opening orders for various products, as well as tickets, including disconnects, feature change,
- DL listing, etc.
- Assisting with updating customer accounts within various systems as needed
- Communicating directly with supervisor, teammates, account managers, and other depts. (as
- applicable) concerning project matters
- Various call-based projects, including surveying customers/contacts
- Communicating directly with carriers, account managers and collaborating teams concerning
- maintenance of services
- Participating in calls/meetings with internal teammates and carriers
- Using various internals systems to update project spreadsheets
Required Qualifications:
- Bachelor's Degree
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As a Wireless Sales Associate, you will play a pivotal role in driving our business expansion through prospecting, cold calling, establishing new relationships, and closing deals that align with our Wireless products.
Duties and Responsibilities:
Prospecting and Lead Generation:
- Conduct thorough market research to identify potential clients and verticals that can benefit from our telecommunications technology solutions.
- Utilize various channels, including social media, industry events, and networking, to identify and generate new leads.
- Collaborate with the marketing team to leverage inbound leads and nurture them through the sales funnel.
Cold Calling and Outreach:
- Initiate outbound calls and emails to key decision-makers in target organizations.
- Craft compelling and tailored value propositions to pique interest and engage prospects in meaningful conversations.
- Effectively communicate the benefits and unique selling points of our wireless and mobility products.
Establishing New Business Relationships:
- Build and maintain strong, long-lasting relationships with potential clients.
- Understand clients' pain points, challenges, and goals, and position our solutions as the ideal answer to their needs.
- Develop a deep understanding of the telecommunications technology landscape and the competitive advantages we offer.
Closing Deals:
- Lead negotiations and presentations with prospective clients, addressing objections and concerns.
- Develop and present customized proposals and solutions that align with the client's specific requirements.
- Work collaboratively with internal technical teams to ensure that proposed solutions meet client expectations and technical feasibility.
Sales Quota Achievement:
- Meet or exceed monthly and quarterly sales quotas to contribute to the overall revenue growth of the company.
- Continuously track and report progress against targets, providing regular updates to the sales management team.
Utilizing Salesforce:
- Maintain accurate and up-to-date records of all sales activities, interactions, and deals in Salesforce CRM.
- Use Salesforce to manage leads, opportunities, and customer information to facilitate efficient communication and collaboration.
Required Qualifications:
- Bachelor's degree in business, Marketing, or a related field (or equivalent work experience).
- Proven track record in sales, with a minimum of 1 year of experience in sales.
- Strong prospecting, cold calling, and lead generation skills.
- Excellent communication and interpersonal skills to build relationships and engage with clients effectively.
- Proficiency in using Salesforce CRM or similar sales management tools.
- Results-driven, self-motivated, and capable of working independently or as part of a team.
- Strong organizational skills with the ability to manage multiple leads and opportunities simultaneously.
Benefits:
- Competitive base salary with uncapped commission structure and quarterly bonus.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Ongoing professional development and training opportunities.
- Annual President's Club Trip
- Collaborative and innovative work environment.
- Opportunity for career advancement within a rapidly growing company.
If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.
#LI-MS1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Internship:
Interns will work on all types of projects, from simple activities to more complex plans, within the Granite product suite. Interns will collaborate internally with multiple departments, organize reporting, participate in meetings, and provide updates to Project Managers. In addition to ensuring the schedule and details of a given task are well-organized, a Project Coordinator will collaborate with clients and internal teams to deliver results on time and meet high quality standards. They are the front line of high-profile projects with an opportunity to work on some of Granite's newest offerings.
Duties and Responsibilities:
- Create and update trackers to show the progress of the project
- Work with Project Manager as well as other departments to keep projects on schedule
- Placing and tracking orders
- Ensure standard and requirements are met with a given project
- Act as the point of contact and communicate project status to all internal participants
- Monitor project progress and handle any issues that arise
#LI-N1
#LI-ND1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Position:
The Granite Telecommunications Proposal Specialist works within all departments and directly supports Sales Operations and Client Services by managing all requested and submitted Request for Proposals (RFPs). This role is responsible for fully understanding each proposal, leading deal construction, and supporting negotiation strategies related to commercial, technical, and solution-based requirements.
The Proposal Specialist owns the endtoend development of each proposal, ensuring all project deadlines and deliverables are met. This includes collaborating with internal subject matter experts from Solution Engineering, Legal, PMO, and Finance to gather accurate
information, understand solution requirements, and ensure the proposal reflects Granite's capabilities. The role also involves tracking and maintaining all relevant RFP documents and coordinating technical or solutionbased support throughout the bid process.
The Proposal Specialist will join internal and external calls to support Sales Operations, clearly communicating requirements, clarifications, and solution details. Strong written and verbal communication skills are essential, as is the ability to manage high volumes of email, messaging, and crossdepartmental coordination. Accuracy and efficiency in the creation of all proposal responses and quotes are critical, as the specialist often partners closely with fellow Proposal Team members and business stakeholders. The role requires a solid understanding of Granite's products, services, and solution possibilities. The Proposal Specialist is also responsible for leveraging and maintaining the Loopio platform, ensuring content is current, accurate, and aligned with evolving business and technical standards. In addition, the Proposal Specialist plays a key role in supporting opportunities across commercial and government markets. Responsibilities include gathering and formatting information, writing and editing proposal content, and securing required approvals. Success in this environment requires practicality,strong communication, relationshipbuilding skills, and a collegial, teamoriented mindset.
Duties and Responsibilities:
Work with varies departments, such as sales, solutions engineering, legal and finance teams to understand customer needs and develop strategy for the proposal response.
Ownership of solution aspects of the RFP project timeline from beginning to end.
Ensuring all other associated representatives are involved and held accountable to deadlines and ownership of tasks.
Ability to work on multiple proposals simultaneously
Ability to problem solve, work under pressure and self-motivate, while ensuring all deadlines are met.
Express willingness to grow and take on writing tasks with minimal supervision.
Streamline and track statistics of wins (Units and products awarded) and categorize losses based on pricing, solution, or written proposal. Under trends to improve succession for the future.
Meet all proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting proposals.
Work effectively with internal subject matter experts to develop consistent, compelling responses to satisfy proposal requirements.
Review functional, technical and company information received from internal subject matter experts.
Coordinate final production and delivery of completed proposal response.
Ability to work on multiple proposals simultaneously.
Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases.
Required Qualifications:
- Bachelor's degree required.
- Excellent research skills and the ability to write persuasively and articulately.
- Exceptional organizational skills and attention to detail.
- Strong coordination and planning skills.
- Minimum of 2 years' experience in drafting and/or contributing to proposals (RFPs, RFIs, RFQs etc.) responses.
- Must be technologically savvy in order to navigate and organize electronic submissions and online bids.
- Ability to identify problems and/or inefficiencies and independently offer/implement practical solutions.
- Ability to work independently, prioritize workload, and meet deadlines.
- Experience working in a fast-paced environment with proven ability to prioritize and multi-task.
- Must be able to thrive in a high pressure, fast paced work environment with strict deadlines.
- Excellent internal and external negotiation skills. Must interface effectively with internal management, and customer representatives including contracting officers and specialists.
- Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, MS Office, MS Word).
- Ability to obtain a Public Trust clearance.
- US Citizenship Required.
Preferred Qualifications:
Bachelor's degree in business, engineering, finance, communications, or related discipline preferred.
Prior representation of telecommunication clients or employment within the telecommunications industry.
1-3 years prior experience with government contracting, including Federal acquisition vehicles and statewide contracts.
Previous Experience with Proposal Automation Software such as but not limited to Loopio.
Professional certifications such as APMP, CPCM, CFCM, CCCM or PMP
#LI-PT1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
The Relationship Development Sales Associate is responsible for managing a dedicated portfolio of customer accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts.
Key Responsibilities:
- Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
- Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
- Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
- Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
- Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
- Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
- Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
- 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
- Proven ability to build and maintain executive-level relationships.
- Strong organizational skills and ability to manage a high volume of accounts.
- Exceptional communication and interpersonal skills.
- Ability to understand client business challenges and position solutions effectively.
- Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
- Flexibility for occasional travel to meet with clients, if necessary, though travel is not a primary aspect of this role.
Benefits:
- Competitive base salary with uncapped commission structure and quarterly bonus.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Ongoing professional development and training opportunities.
- Annual President's Club Trip
- Collaborative and innovative work environment.
- Opportunity for career advancement within a rapidly growing company.
If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.
- #LI-GC1
#LI-GC1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Position:
A Small Business Representative provides customers with fast and reliable service and support to fit their business needs
Duties and Responsibilities:
- Answer inbound phone calls and resolve customer inquiries in a timely and efficient manner
- Troubleshoot customer issues by coordinating with internal departments and vendors
- Document accurate and detailed information in Granite's customer accounts database
- Manage occasional short-term projects
- Will be required to complete the government clearance process once hired as a full- time/permanent Granite employee
Required Qualifications:
- Excellent professional communication skills
- Verbal
- Written
- Interpersonal
- Comfortable in a fast-paced work environment
- Basic computer skills (Microsoft Office)
- Strong multitasking and time management skills
- Attention to detail
- Problem-solving/critical thinking skills
- Capability to make judgement calls under pressure to resolve customer issues
- Ability to work well independently, as well as within a team
- Will be required to complete the P2 government clearance process once hired as a full- time/permanent Granite employee
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.
Duties and Responsibilities:
- Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
- Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
- Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
- Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
- Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
- Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
- Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
Required Qualifications:
- Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
- 1-2 years in a technical support related role, or equivalent experience
- Understanding of networking standards, OSI model, subnetting and routing protocols
- Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
- Understanding of agile task management and project operations
- Ability to provide a high level of customer support to improve customer experience
- Ability to work well independently and in a team environment in a hybrid WFH model
- Must have the ability to be cleared for Public Trust P2 clearance
Preferred Qualifications:
- Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
- Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
- CCNA, Network+, or equivalent certification or higher
- Proficiency with Python, Javascript, or similar coding languages
- Telecommunications industry experience
- Prior public trust P2 security clearance
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.
Duties and Responsibilities:
- Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
- Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
- Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
- Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
- Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
- Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
- Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
Required Qualifications:
- Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
- 1-2 years in a technical support related role, or equivalent experience
- Understanding of networking standards, OSI model, subnetting and routing protocols
- Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
- Understanding of agile task management and project operations
- Ability to provide a high level of customer support to improve customer experience
- Ability to work well independently and in a team environment in a hybrid WFH model
- Must have the ability to be cleared for Public Trust P2 clearance
Preferred Qualifications:
- Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
- Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
- CCNA, Network+, or equivalent certification or higher
- Proficiency with Python, Javascript, or similar coding languages
- Telecommunications industry experience
- Prior public trust P2 security clearance