Worldlink Customer Care Jobs in Usa

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Be the central link between the customer, operations, sales team to ensure the client's requirements are met in the most efficient and cost-effective way. Build relationship with Customer, act as the Voice Of the Customer within Givaudan and manage the sales order process through to shipment for assigned customers and affiliates.

Your Title: Customer Care Representative

Your Location: Towaco (New Jersey)

Reporting to: Customer Care Manager

Salary Range Based on Experience: $59,900 - $75,000

Main responsibilities

Build Customer Care strategy and follow global guidelines

Identify opportunities for improvement in Customer Care and participate in projects when relevant

Provide support for assigned customers and affiliates to meet order requirements and escalate issues

Work with the customer care team on customer relationship and delivering customer experience

Daily communication and collaboration with customers, operations, and sales

Resolve request for order changes, issues and handle customer complaints and inquiries internally and externally

When applicable determine corrective action with the help of the Support Office and Control Tower

Prepare Debit and Credit notes, process quality notifications and Customer Returns

Manage customer expectations and building relationships

Collect Customer Forecast, enter into tool and collaborate with planning on information relating to demand planning and stock positions and participate in demand planning meetings

Ask for and act upon Customer feedback

Maintain accurate customer records, including customer specific information, contracts, labeling, packaging and stock requirements

Provide coverage and support accounts for other team members

Know how to diffuse a difficult situation and get resolution with the customers

Follow the new Customer/product processes and contribute to improve New customer experience

Education

High School or Secondary Education

Associate or University Degree

Languages: English and other language(s)

Professional experience: 2-3 years in the industry including customer-facing role

Required skills

Knowledge of SAP and associated processes

Microsoft Office expertise

Demonstrated Customer Relationship Management

Basic Inventory Management knowledge

Understanding of Shipping Terminology

Knowledge of Lean/Six Sigma, (white/yellow belt)

Benefits

Benefits include medical, dental, vision, family leave and a high-matching 401 (k) plan.

This is a hybrid remote/on-site

#LI-hybrid

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Be the central link between the customer, operations, sales team to ensure the client's requirements are met in the most efficient and cost-effective way. Build relationship with Customer, act as the Voice Of the Customer within Givaudan and manage the sales order process through to shipment for assigned customers and affiliates.

Your Title: Customer Care Representative

Your Location: Mt. Olive site (New Jersey)

Reporting to: Customer Care Manager

Salary Range Based on Experience: $59,900 - $75,000

Main responsibilities

Build Customer Care strategy and follow global guidelines

Identify opportunities for improvement in Customer Care and participate in projects when relevant

Provide support for assigned customers and affiliates to meet order requirements and escalate issues

Work with the customer care team on customer relationship and delivering customer experience

Daily communication and collaboration with customers, operations, and sales

Resolve request for order changes, issues and handle customer complaints and inquiries internally and externally

When applicable determine corrective action with the help of the Support Office and Control Tower

Prepare Debit and Credit notes, process quality notifications and Customer Returns

Manage customer expectations and building relationships

Collect Customer Forecast, enter into tool and collaborate with planning on information relating to demand planning and stock positions and participate in demand planning meetings

Ask for and act upon Customer feedback

Maintain accurate customer records, including customer specific information, contracts, labeling, packaging and stock requirements

Provide coverage and support accounts for other team members

Know how to diffuse a difficult situation and get resolution with the customers

Follow the new Customer/product processes and contribute to improve New customer experience

Education

High School or Secondary Education

Associate or University Degree

Languages: English and other language(s)

Professional experience: 2-3 years in the industry including customer-facing role

Required skills

Knowledge of SAP and associated processes

Microsoft Office expertise

Demonstrated Customer Relationship Management

Basic Inventory Management knowledge

Understanding of Shipping Terminology

Knowledge of Lean/Six Sigma, (white/yellow belt)

Benefits

Benefits include medical, dental, vision, family leave and a high matching 401k plan.

#LI-hybrid

This is a hybrid remote/on-site

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

U-Box Customer Care Driver Responsibilities:

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers' homes and businesses local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Requirements:

• Clean motor vehicle driving record
• High school diploma or equivalent
• Department of Transportation certification
• Commercial driver's license (CDL)

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Pay Range is: $25 - $27 Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Answer incoming bank calls, forward or assist caller accordingly while adhering to customer service standards and department policy.Provide technical support and assistance to customers and branches for all Digital Banking products and services as well as general customer assistance with basic deposit and loan questions.

Essential Duties:

• Provide assistance and technical support to customers via the help desk, maintaining professionalism and exemplary customer service skills.
• Answer other general customer questions relative to bank products and services.
• Follow Digital Banking procedures to complete Regulation E claims and inquiries. Close cards and reorder when appropriate. Work with Fraud Analysts as necessary.
• Enter information and detail from each call in Synapsys.
• May be asked to complete branch requested maintenance, answer customer email inquiries, respond to customer research requests, assist with department account reconcilement, and other clerical duties.

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

Ancillary Duties:

As an integral member of the Customer Care Center, this position is also responsible to provide assistance wherever necessary to help the department and the Bank in achieving their annual goals.

Education, Training and Requirements:

• High School Diploma or equivalent required.
• All applicants must be 18 years of age or older.

Skills:

• Proficient PC Skills including typing.
• Ability to learn and utilize the software necessary to initiate any processes with regards to Digital banking.
• Excellent verbal and written communication skills.
• Attention to detail, excellent listening skills and the ability to remain calm and patient under pressure.

Experience:

• Customer service experience in a fast paced, high volume work environment required. Banking and/or call center experience preferred.

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

*Class start date 04/06/2026

Job Overview

Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdale’s Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
• Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
• Promote and communicate current sales and loyalty promotions.
• Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
• Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
• Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
• Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
• Always act with integrity, humanity, humility, and respect.
• Regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.

Who You Are

• Ability to integrate Bloomingdale’s customer experience model into all interactions
• Adaptable and able to adjust quickly to changing customer expectations and needs
• Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Experience in customer service or a related field, preferably in the credit services industry or luxury selling
• Strong verbal and written communication skills
• Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
• High-School diploma or related experience

Essential Physical Requirements You Will Perform

• This position requires talking, sitting and reaching with arms and hands.
• Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
• Reaching, including above eye level
• Involves close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
• Able to navigate multiple computer applications from a dual monitor setup

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

Apply Now

Job Info

• Job IdentificationREQ_722561
• Job CategoryStores
• Posting Date02/23/2026, 12:21 PM
• Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US

$14.25/hour.

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

• Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
• Ensure guest information is entered accurately.
• Enter and maintain credit card details in a secure and confidential process.
• Make people happy by providing memorable service that builds long-lasting relationships.
• Identify the needs of the guest, clarify information, and provide solutions to their problems.
• Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

Some of our amazing perks and benefits: 

• Fosters a healthy work-life balance
• Complimentary tickets for friends and family
• Office incentives
• Discounts on park food and merchandise
• Discounts on local businesses and attractions
• Employee events and gatherings
• Paid training and free uniforms provided 

• Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
• Gain skills, knowledge and experience that will benefit your future. 

• Ability to provide exceptional customer service with a passion to help guests from all over the world.
• Excellent communication and active listening skills.
• Must be able to multi-task and work in a loud, fast-paced environment.
• Self-starter and ability to work efficiently with minimal supervision.
• Must maintain professionalism and confidentiality.
• Open availability to include working weekends, nights, and holidays.
• Must have computer literacy and ability to type a minimum of 25 wpm.
• Experience with general office environment.
• Must be 18+ years of age.
• Preferred experience in a resort, call center or an attraction setting.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

We are dedicated to redefining healthcare by providing affordable, high-quality, and accessible care and insurance products. The Customer Success Agent I plays a vital role in this mission by delivering exceptional support to our health plan members, telehealth patients, brokers, and providers. We are looking for passionate individuals with experience in customer care—specifically within the health insurance industry—to help us differentiate the customer experience. Qualifications & Experience

• Experience: Minimum one year of experience in a high-volume call center environment (phone, email, and text).
• Industry Knowledge: One year of call center experience specifically in the health insurance industry is strongly preferred.
• Technical Proficiency: Experience with Google Workspace, Microsoft Office, and internal tools like Slack or Microsoft Teams. (Salesforce experience is a plus).
• Communication: Verbal and written proficiency with a customer-focused mindset.

Work Environment & Logistics

- Hybrid schedule: This position requires a minimum of 2 days per week in our New York office.- Schedule Flexibility: Multiple shift options are available based on operational needs; however, specific shifts are not guaranteed

Training & Onboarding Expectations

- Initial Training: Mandatory 2-3 week in-office training program in New York.- 90-Day Policy: To ensure success, no time off is permitted within the first 90 days of employment (emergencies excluded).

salary: $20 - $24 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High School

Responsibilities

- Omnichannel Support: Respond to inquiries via phone, chat, and email with professionalism and empathy.

- Member Assistance: Help members navigate health plans, benefits, enrollment, and premium payments.

- Telehealth Coordination: Coordinate and schedule telehealth appointments using internal systems.

- Problem Solving: Resolve common concerns and escalate complex issues to Level 2/3 agents or supervisors.

- Documentation: Accurately log all customer interactions and perform proactive follow-ups to ensure resolution.

- Compliance: Maintain strict confidentiality in accordance with HIPAA guidelines.

The essential functions of this role include:- working weekends

Skills

• Call Center
• Call Center Support
• Follow-up
• Active Listening
• Telephone Etiquette
• Empathy
• Interpersonal Sensitivity
• Basic Computer Skills
• CMS
• Medicare/Medicaid

Qualifications- Years of experience: 0 years- Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Weekly Bonus Potential
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Retail and customer service experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.

Responsibilities include:

• Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.
• Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.
• Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.
• Reads and understands all program standards and accreditation policies and procedures.
• Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.
• Revises policies and control documents, as assigned.

Job Requirements:

• Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
• Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.
• Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.
• Strong oral and written communication skills a must, as are attention to detail and organizational skills.

This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus.

At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you’re a goal-oriented individual who would like to experience the ACHC difference, we’d love to have you join our team.

Accreditation Commission for Health Care is an Equal Opportunity Employer.

Job ID: R215226

Pay: $51.05 – $76.60

Location: Illinois Masonic Medical Center

Schedule Details: M-F, with flexibility as needed

Our Commitment to You:

Advocate Health offers competitive pay, comprehensive benefits, retirement programs, and career development support—so you can thrive at work and beyond, including:

Compensation

• Base pay aligned to qualifications, skills, and experience
• Additional premium pay (shift, on‑call, etc.) based on role
• Incentive pay for eligible positions
• Performance‑based annual increase opportunities

Benefits and more

• Paid time off
• Medical, dental, vision, life, and disability benefits
• Health and dependent care FSAs
• Adoption assistance and paid parental leave
• Retirement plan with employer match
• Tuition and education assistance

Major Responsibilities:

Clinical Outcomes – Quality & Safety

1)Achieve site and system goals for Clinical Outcomes in all areas of responsibility.

2)Improve department and organization's outcomes by providing leadership to performance improvement activities:

• Support process improvement initiatives
• Lead development and annual review of PI plans
• Review and provide feedback on PI projects
• Analyze outcomes and drive sustained clinical improvements
• Lead hospital and system committees and PI teams
• Mentor leaders to ensure shared governance and regulatory compliance

3)Ensure quality and safety of care delivery by:

• Develop competency training programs as needed
• Ensure compliance with Culture of Safety initiatives
• Promote and apply evidence‑based practice
• Develop, approve, and review department policies and protocols
• Interpret and enforce hospital policies for staff

4)Communicate extensively with reporting staff and staff from other departments to receive, respond and communicate information quickly and effectively. Devise and oversee methods for corrective action regarding identified deficiencies.

5)Keep abreast of current clinical and managerial practices through attendance at workshops, seminars and professional organization activities to maintain own professional growth and development.

6)Attend and participate in department meetings for Critical Care Services, System Wide Forums and Councils, and Shared Governance Councils, as assigned.

7)Develop and implement annual goals for departments in alignment with nursing strategic plan.

8)Evaluate and advocate for staffing and other clinical resources necessary to provide excellent health outcome results.

10)Assures AACN and all other applicable clinical professional standards are met for the specific specialties within the organization.

9)Partner with Medical Chairs and Medical directors to identify goals, plan process improvement and implement evidence based practice. Partner with Medical Chairs and Medical directors for Surgical and Ambulatory Services and Anesthesia Services and Critical Care to identify goals, plan process improvement and implement evidence based practice. Partner with Medical Chairs and Medical directors for Surgical and Ambulatory Services and Anesthesia Services and Critical Care to identify goals, plan process improvement and implement evidence based practice.

Funding Our Future

1)Ensure financial targets for all areas of responsibility are met.

2)Develop, implement and monitor the operating budgets for areas of responsibility, including revenue, expenses, salary planning and capital equipment sufficient to meet current and projected patient volume/service requirements.

3)Monitor departments' productivity levels and work functions to ensure proper staff and resource utilization. Identify areas for operations efficiency improvement and implement changes.

4)Examine monthly financial, operational and budget variance reports, analyzing activities and performance budget targets. Develop strategies/action plans to ensure that department financial outcomes are achieved.

5)Ensure appropriate use of IS Systems so that patient charge information is captured in a timely fashion.

6)Exercise financial control via approval and processing of purchase requisitions, accounts payable vouchers, local travel and expense requests in accordance with established policies and procedures.

7)Initiate cost containment activities judiciously to address financial performance while balancing outcomes in other areas of responsibility.

8)Develop financial knowledge and accountability in division leadership. Communicate financial performance to associates.

Patient Engagement

1)Achieve system and site goals for patient satisfaction in all areas of direct responsibility.

2)Provide leadership in order to ensure an exceptional patient experience, including:

• Model and hold staff accountable to Standards of Behavior
• Round regularly to assess patient outcomes
• Encourage innovative approaches to improve patient experience
• Coach team members and leaders when patient satisfaction goals are not met
• Interpret and reinforce hospital policies and procedures

3)Develop and lead teams that analyze customer feedback and care processes and implement effective interventions to ensure patient satisfaction.

4)Address patient, visitor, physician and staff complaints/concerns and mentor division leadership and associates in service recovery interventions.

5)Integrate the functions of assigned areas and promote relations between assigned departments and other hospital and Advocate Aurora facilities to achieve consistent service standards of care.

Team Member Engagement

1)Achieve system and site goals for team member engagement in all areas of responsibility.

2)Develop/mentor ACM leadership team to assure their ability to lead their individual service areas in alignment with the strategic goals of the organization.

• Lead individual and group meetings to support leader development
• Encourage participation in internal and external development programs
• Conduct annual performance evaluations with focus on results and growth
• Coach supervisors on HR issues, including performance management
• Model service‑oriented leadership aligned with organizational values

3)Develop and mentor ACM leadership to create self-directed work teams. Provide supervision and clinical expertise to assure that customer needs are met. Assure that performance is consistent with Professional Practice, Shared Governance principles, organization's goals and values.

4)Encourage the recognition of high performers, address low performers, and improve overall associate performance.

5)Partner with director to review, recommend and restructure, when necessary, the job requirements, pay practices and working conditions of associates in order to foster job satisfaction, maintain a high level of associate retention and meet productivity staffing objectives.

6)Coordinate recruitment activities with Human Resources to attract the best team members. Facilitate the peer interviewing process for new hires.

7)Establish a positive, collaborative workforce able to meet deadlines, customer needs and fluctuating workloads with limited resources

8)Facilitate state-of-the-art models of care delivery, spanning continuum of care and ensure that the principles of Shared Governance are evident across all areas.

Growth

1)Meet strategic objectives for growth for all areas of responsibility.

3)Develop and maintain relationships with internal and external clients/contacts to promote and ensure program growth.

4)Initiate annual strategic planning to develop and implement new programs, maintain current programs and expand market share where possible.

5)Monitor impact of services on all other hospital services. Notify other areas impacted by new and/or expanded services in order that planning for those services can be accomplished.

2)Partner with director to initiate annual strategic planning to develop and implement new programs, maintain current programs and expand market share where possible. Partner with Medical Directors for Internal Medicine, Cardiology, Family Practice, Surgical, Anesthesia and and Critical Care to develop mutually beneficial programs and services as appropriate to unit accountability.

Physician Engagement

1)Improve physician satisfaction by developing and maintaining relationships with physicians in areas of responsibility. Participate in provider collaborative meetings or committees within area of accountability.

2)Promote physician satisfaction in clinical areas by rounding on medical directors and developing action plans to address areas for improvement.

3)Partner with director to engage physician leaders (Medical Directors) in planning for growth of service lines, process improvement, implementation of evidence based practice, and associate and physician engagement

4)Work collaboratively with medical directors to develop physician outreach and growth strategies for areas of accountability

5)Participate in the preparation of new protocols, working closely with physicians and department leadership.

6)Act as liaison between physicians and other hospital departments to facilitate problem resolution.

7)Devise methods for facilitating productive and constructive relationships between physicians, departments, and hospital senior management.

Licensure:

• Illinois‑licensed RN; member of a specialty organization

Education/Experience Required:

• Graduate of an accredited School of Nursing (BSN required)
• 3–5 years of specialty experience with 2–3 years in management
• Management development experience with progressive supervisory responsibility
• Board certification required within two years of hire
• Completion of 10 CEUs annually

Knowledge, Skills & Abilities Required:

• Strong management, teamwork, communication, and presentation skills
• Ability to adapt and manage multiple priorities in a changing environment
• Knowledge of strategic planning principles
• Proven interpersonal skills partnering effectively with physicians
• Strong drive to achieve exceptional results

Physical Requirements and Working Conditions:

Flexible role requiring on‑call availability, regional travel, and 24/7 accountability in a fast‑paced setting.

Position Overview

As a Customer Support & Account Resolution Specialist, you will be the primary point of contact for customers, agents, and business partners. This role blends customer care with account analysis, payment processing, and contract support. The ideal candidate is solutions-oriented, detail-driven, and committed to delivering a positive service experience while protecting financial accuracy and operational integrity. Please note that this role is a contract-to-hire opportunity and will operate Monday - Friday, 8am - 5pm.

Job Responsibilities

Customer Experience & Relationship Management

• Deliver professional, courteous, and solution-focused service across phone and written communication channels
• Address customer inquiries related to accounts, billing, contracts, and service requests
• Research and resolve disputes, discrepancies, and documentation issues
• Follow up to confirm complete and satisfactory resolution
• Maintain strict confidentiality of customer and financial information

Account & Payment Processing

• Process customer and partner payments within the loan management system
• Review contract financial details to ensure account accuracy
• Recommend account adjustments to management when appropriate
• Apply late fee waivers within established guidelines
• Manage reinstatements, cancellations, account holds, and payment applications

Contract & Partner Support

• Assist agents, dealers, and administrators with contract-related questions
• Clarify contract terms, including cancellation processes and coverage elements
• Investigate new, returned, or incomplete contract submissions

Correspondence & Documentation

• Review, sort, and respond to inbound customer correspondence
• Research account details and prepare written or verbal responses
• Update internal databases to reflect current and accurate information
• Process returned mail and conduct outreach to obtain updated information
• Generate reports, forms, and customer communications as needed

Requirements:

• Must have at least one year of recent high call volume customer service experience
• Must be comfortable commuting downtown Chicago, 3 days/week
• Must be able to pass a credit check
• Must be comfortable with contract-to-hire opportunities

Customer Service & Operations Manager

Location: Edison, NJ (On-site)

Employment Type: Full-Time

Salary Range: $110,000 – $125,000 annually (commensurate with experience)

About the Role

The Customer Service & Operations Manager is a hands-on leadership position responsible for overseeing warehouse customer service, daily operations, third-party logistics (3PL) coordination, and overall facility management.

This role ensures seamless day-to-day warehouse operations, outstanding internal and external customer experiences, and a safe, clean, and well-maintained facility. The ideal candidate is bilingual in English and Spanish, has strong experience in 3PL environments, and is comfortable leading diverse teams in a fast-paced warehouse setting.

Key Responsibilities

Warehouse Operations & Customer Service

• Oversee daily warehouse activities including receiving, storage, order picking, packing, routing, and shipping to meet service and fulfillment targets.
• Manage customer service activities related to orders, shipment status, inventory discrepancies, damages, and escalations.
• Serve as the primary liaison between internal stakeholders and the 3PL warehouse partner, ensuring adherence to SLAs, KPIs, and service expectations.
• Monitor performance metrics and drive continuous improvement initiatives to enhance efficiency and accuracy.
• Collaborate cross-functionally with Operations, Transportation, Inventory, Sales, and Customer Care teams.
• Ensure accurate inventory control, including cycle counts, reconciliation, and support for internal and external audits.

Facilities Management & Maintenance

• Conduct and support regular facility walk-throughs to ensure compliance with safety, cleanliness, and operational standards.
• Ensure the warehouse facility remains clean, organized, safe, and fully operational.
• Partner with facility and maintenance vendors as needed to address repairs, upkeep, and operational improvements.

Leadership & Team Development

• Supervise, coach, and mentor warehouse and customer service staff to achieve performance and development goals.
• Manage staffing levels, scheduling, and labor planning to meet fluctuating operational demands.
• Maintain a visible, hands-on presence on the warehouse floor to support the team and operations.
• Utilize bilingual communication skills to support, engage, and develop a diverse workforce.

Qualifications & Education

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Bilingual in English and Spanish (speaking, reading, and writing) strongly preferred.
• 3–5 years of experience managing operations in a 3PL warehouse environment with responsibility for teams of 10+ staff.
• Proven experience in warehouse operations, customer service, facilities, or logistics management.
• Previous people management and/or vendor management experience strongly preferred.
• Working knowledge of WMS/ERP systems, warehouse processes, building systems, and safety standards.
• Proficiency in Microsoft Office and operational reporting tools.
• Experience with continuous improvement methodologies (e.g., Lean, process improvement) is a plus.

Skills & Competencies

• Strong leadership, coaching, and communication skills.
• Customer-focused mindset with strong analytical and problem-solving abilities.
• Effective vendor and 3PL relationship management capabilities.
• Highly organized, adaptable, and detail-oriented.
• Comfortable balancing strategic oversight with hands-on execution.

Physical Requirements

• Ability to stand, walk, bend, and lift up to 30 lbs as part of daily warehouse activity.

Desired Characteristics

• Demonstrates honesty, integrity, and accountability; actions and decisions are consistent and transparent.
• Acts as a true ambassador for the organization and its brands, with a strong sense of responsibility and professionalism.
• Self-motivated and able to creatively solve problems in a fast-paced environment.
• Curious and eager to learn; consistently seeks to understand processes and improve them.
• Accountable for both results and the methods used to achieve them.
• Flexible and adaptable; open to new ideas, challenges, and change.

**** Candidates must reside in New York.*****

JOB DESCRIPTION Job Summary

Leads and manages multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

Required Qualifications

•At least 7 years experience in health care, and at least 3 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience.

• At least 1 year of health care management/leadership experience.

• Must be a Registered Nurse (RN), Clinical licensure and/or certification required ONLY if required by state contract (Preferably New York), regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.

• Experience working within applicable state, federal, and third party regulations.

• Demonstrated knowledge of community resources.

• Proactive and detail-oriented.

• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.

• Ability to work independently, with minimal supervision and demonstrate self-motivation.

• Responsive in all forms of communication, and ability to remain calm in high-pressure situations.

• Ability to develop and maintain professional relationships.

• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.

• Excellent problem-solving and critical-thinking skills.

• Excellent verbal and written communication skills.

• Microsoft Office suite/applicable software program(s) proficiency.

Preferred Qualifications

• Registered Nurse (RN). License must be active and unrestricted in state of practice.
• Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
• Medicaid/Medicare population experience.
• Clinical experience.

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $73,102 - $171,058 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Come join the Hillendale Home Care team! We are a home care agency working with senior care clients in Contra Costa, Alameda, Sonoma, and Marin counties and we’re looking for a dynamic Home Care Community Partner to join our sales team in maintaining, growing, and developing new community partner relationships for sales growth.

The Home Care Community Partner will work with existing community partners to generate referrals for Hillendale, as well as develop new partnerships with local healthcare and senior care communities as well as elderly care industry professionals, organizations and establishments (ex. Geriatric Care Managers, independent/assisted/skilled living facilities, hospitals, concierge doctors, etc).

What You’ll Be Doing:

• Responsible for business development within the senior care community including establishing partners and networks for direct client referrals and new service starts.
• Responsible for maintaining existing community partnerships and developing new partnerships and services within the region.
• Partner with Sales and Client Care leadership to align pricing plans to meet the demands of the market with a focus on gross margin.
• Review, update, and maintain current product and service offerings for clients and families, ensuring that all internal partners are appropriately trained on products and services offered.
• Responsible for working with community partners and clients to find the right care solutions and building relationships for business retention.
• Generate regular streams of new business by providing exemplary client service, regular referral marketing to the community, and leading and participating in community outreach events to spread brand awareness.
• Call on and develop new referral accounts in the local healthcare and senior care community with elder care industry professionals, organizations and establishments (ex. Geriatric Care Managers, independent/assisted/skilled living facilities, hospitals, concierge doctors, etc).
• Communicate with family members and Client Care team to refine and improve client’s lives, ensuring a high client satisfaction based upon key performance metrics.
• Work with the Client Care team regarding new clients, renewal of current clients, and any new products or services added as part of the care plan.
• Represent Hillendale at community events, upholding company values and high standards of care.
• Maintain accurate records on all prospective and active clients and referral sources.
• Present sales and other metrics to senior leadership including dashboard reporting.

What Hillendale Provides:

• Highly competitive salary with incentive comp
• Full-time opportunity with a growing company and innovative team
• Healthcare benefits
• 401(k) plan
• Paid time off
• Company holidays
• Fun, collaborative work environment

Requirements:

Experience, Skills, and Education:

• Bachelor's Degree in business management, marketing management or similar field.
• 4+ years prior experience in a business development, account management, sales, and/or marketing role within the home care industry.
• Innovative business development skills with proven track record of new client acquisition and retention of existing clients through community partnerships and new business prospects.
• Excellent communication skills and the ability to anticipate the needs of customers
• Strong sense of urgency and drive to grow the business
• Demonstrated strong analytical skills.
• Possess strong problem solving skills and the ability to make sound judgment calls.
• Strong organizational and time management skills.
• Experience working in customer service programs and databases (CRM)
• Advanced skills in Excel; solid experience working in Google Suite (Docs, Sheets, Slides, Gmail).
• Must have clear driving record.

Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!

Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.

PREMIER BENEFITS - For FULL TIME Employees:

● Competitive Pay

● 401K Matching Plan - Up to 4%

● Quarterly Bonus Opportunities

● Medical, Dental & Vision Insurance

● Employer Paid Life Insurance

● Short Term / Long Term Disability Insurance

● Paid Vacation Time Off

● Paid Holidays

● Referral Incentives

● Employee Assistance Programs

● Employee Discounts

● Fun Company Events

Description of Responsibilities

The Nutrition Care Specialist III performs a variety of specialized duties to support the nutrition support department. Responsibilities include assisting Registered Dietitians (RDs) and Nutrition Care Specialist I & II in coordinating enteral nutrition (EN) and supporting patient care management. The role involves processing and managing enteral nutrition orders within the EMR system, coordinating the timely delivery of formulas and supplies, and maintaining accurate patient records. Nutrition Care Specialist III also troubleshoots supply and equipment issues, manages inventory, and supports compliance with clinical, operational, and regulatory standards.

Reporting Relationship

Nutrition Support Supervisor

Responsibilities:

1. Enteral order entry and refills:

• Accurately enter orders into the EMR system, including processing the initial dispense, supply ticket, and faxing orders to home health.
• Calls patients to coordinate the timely and accurate delivery of enteral formula, equipment, and supplies, prioritizing the PHD program.
• Assist with maintaining the enteral census.
• Prioritize utilizing the preferred enteral formulary of Nestle.
• Process order changes and calculate formula amounts based on an ordered supply amount.
• Provides patient education on home enteral nutrition including formula use, tolerance troubleshooting, and EN pump operation and programming.
• Comply with the 90-day pump preventive maintenance protocol to meet ACHC standards.
• Coordinate care with RD, MD and home health agencies.
• Obtain updated weights, patient formula/supply inventory at home, patient compliance and any enteral feeding issues, and relay them to the Registered Dietitian as appropriate.
• Support non-dietitian, patient-related issues within the Nutrition Care Specialist III scope.

2. Nutrition Support Duties

• Participate in Medicare qualification processes for home EN and PN.
• Assists Registered Dietitians (RDs) with Medicare Infusion Initial Assessments.
• Reviews medication profiles and collaborates with pharmacists or RDs on medication reconciliations.
• Support the RDs with staying compliant with reviewing and signing enteral work orders in a timely manner.
• Provides troubleshooting for tolerance issues within scope of practice.

2. Perform data entry:

• Perform data entry of patient medication profiles to maintain ACHC standards.
• Discharge patients from EMR system at the end of therapy.

3. Enteral team liaison:

• Act as liaison for the Enteral team with the Nutrition Support department.
• Communicate with doctors, nurses, and hospitals regarding patient care
• Able to communicate well with the pharmacy staff, nutrition support team and supervisor.

1. Participate in surveys conducted by authorized inspection agencies.
2. Participate in the pharmacy’s Performance Improvement program as requested by the Performance Improvement Coordinator.
3. Participate in pharmacy committees when requested.
4. Participate in in-service education programs provided by the pharmacy.
5. Pursue continuing education programs appropriate to job responsibilities and certification requirements.
6. Pursue continuing education programs appropriate to job responsibilities and certification requirements.
7. Perform other duties as assigned by supervisor.
8. Comply with and adhere to the standards of this role as required by ACHC, Board of Pharmacy, Board of Nursing, Home Health Guidelines (Title 22), Medicare, Infusion Nurses Society, NHIA and other regulatory agencies, as applicable.

The following functions require the professional judgment of a pharmacist or dietitian and may not be performed by a Nutrition Care Specialist III:

1. Acceptance of verbal prescriptions.
2. Certification of filled prescriptions.
3. Weighing or measuring active drug ingredients without verification by a pharmacist.
4. Reconstitution of prefabricated medication without verification by a pharmacist.
5. Entry of orders into the computer system without verification by pharmacist.

Minimum Qualifications:

1. Flexible and able to work effectively in a multidisciplinary team.
2. Organizational skills are sufficient to maintain consistently accurate records.
3. Ability to evaluate options and to make efficient decisions.
4. Current knowledge of all applicable state and federal pharmacy laws, rules, and regulations.
5. Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail.
6. Ability to use good judgment and work with minimal direction.
7. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
8. Knowledge of basic medical terminology

Position Qualifications:

1. Must be within one year of obtaining a Bachelor’s Degree or advanced degree from an accredited institution with a major in Foods and Nutrition.
2. Prior experience in a hospital, pharmacy, or home health company is of benefit.
3. Prior experience in a consumer related business is also of benefit.
4. Experience in nutrition support in an acute care or long term care facility is desirable.

Company Description

Shelby Healthcare is a private duty, licensed, ACHC accredited home care provider in Oklahoma City, OK. We offer Pediatric Private Duty Nursing services from the comfort of our clients' homes.

Role Description

This is a full-time on-site role for a Healthcare Recruiter at Shelby Healthcare in Oklahoma City, OK. The Healthcare Recruiter will be responsible for healthcare nurse hiring, credentialing, staffing, providing exceptional customer service, effective communication, and conducting all recruiting activities.

Qualifications

• Experience in Healthcare Staffing and Hiring is a plus
• Strong Customer Service and Communication skills
• Proven track record in Recruiting is preferred
• Ability to work collaboratively in a team environment
• Knowledge of healthcare industry regulations and standards
• Bachelor's degree in Human Resources, Healthcare Administration, or related field

Overview:

Charge RN - Cardiac Care, WEO, Nights

*Sign on Bonus Available up to $15,000

Weekend Option means you will be working every Saturday and Sunday and then one shift during the week of your choice.

Piedmont Eastside, Snellville, GA

This 18-bed cardiac unit specializes in the care of both cardiac and vascular patients. The typical patient population found in the CCU includes but is not limited to patient's with diagnosis of chest pain, cardiac dysrhythmias, CHF exacerbation, hypertensive emergency, pulmonary embolism and/or DVT, and patient's that have had AAA repair and carotid endarterectomy. Our unit is an intermediate/step down unit. The nurse to patient ratio is typically 1:4 when caring for these patients. Our nursing staff work closely with both our cardiology and vascular teams to ensure exceptional care for our patients. If you are interested in working with a knowledgeable and close-knit group of healthcare professionals, then the Cardiac Care Unit is the place for you!

Experience the advantages of real career change

Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today, and help you plan for the future.

As an RN, your dedication to holistic, patient-centered care in your community is deeply valued. Piedmont supports nurses with the compensation, work/life balance, and resources they deserve. You'll work in a positive, collaborative environment alongside dedicated team members, and use state-of-the-art technology that strengthens patient care and services. You may participate in clinical research that opens doors to working on the forefront of medical advances and changes patient lives. Apply today to make a positive difference in every life you touch.

Total Rewards that work for you:

• Competitive and equitable compensation for all roles
• Total Wellness programs for you and your family
• Wellness Coaching App - 24/7 Live Coaching
• Physician and Nursing Peer Coaching
• Financial Wellness Planning and Education
• Broad Employee Assistance Program services

PTO your way

• Combined PTO days for greater flexibility
• 100% paid Maternity Leave (requires return to work)
• Employer Paid Military Leave
• Opportunity for PTO cash-in
• Celebrate Diversity - Diversity, Inclusion and Equity Paid Holiday

Benefits

• Choice of Medical/Prescription Drug Plans
• Dental and Vision
• Adoption Assistance
• Flexible Spending Accounts (FSA) for Healthcare and Dependent Day Care
• Health Reimbursement Account
• Fully paid long term disability
• Basic Life and Accidental Death & Dismemberment

Responsibilities:

RESPONSIBLE FOR:
Coordinates the delivery of quality nursing care for patients from birth through the lifecycle, as well as operational issues during his/her shift. Provides clinical care as needed when census demands. Communicates patient care, departmental issues, and staff concerns to the appropriate leader(s). Serves as resource for guidance and assistance to the staff.

Qualifications:

MINIMUM EDUCATION REQUIRED:
Graduate of a nursing program.

MINIMUM EXPERIENCE REQUIRED:
One (1) year of nursing experience in a hospital setting required.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License.
BLS certification required.

ADDITIONAL QUALIFICATIONS:
Two (2) or more years of nursing experience in a hospital setting preferred.
Bachelor?s degree preferred.
Advanced certification in field of specialty, if applicable (see addendum).
Demonstrated clinical competency.

Business Unit : Company Name: Eastside Medical Center