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Unified Communications Technician

Summary:

Unified Communications / Telecom technician will help address incidents. Needs skills in Cisco Unified Communications, Jabber, etc.

Education:

• College or technical certification training preferred.

Skills needed:

• 5+ years of telecommunications installation/maintenance experience required.

• Skilled troubleshooting for VoIP systems, Analog Phones, Printers, layer 1 Networks

• Proficiently installed CAT5e/CAT6, fiber, and coaxial cables, ensuring efficient routing from various locations, such as desks, IDFs, MDFs, and substations, to meet client demands

• Experienced installing, changing, troubleshooting, and repairing client services encompassing video, data, and telephone while ensuring uninterrupted connectivity.

• Background in LAN/WAN Technologies. TCP/IP/QoS/PoE/VLANs/VoIP.

• Knowledge of Windows and Linux operating systems.

• Ability to troubleshoot network and VoIP related issues.

• Excellent communication skills both verbal and writing.

• Must be able to work occasional nights and weekends as needed

IT Support - On Site (Mandarin fluent)

Fontana, CA | 12-month contracts, renewable

Job Responsibilities and Objectives

1. Network Infrastructure: Responsible for the construction, maintenance, and optimization of the business network within the company. Ensure network stability and security, and proactively implement risk prevention and emergency response measures.
2. Deployment & Maintenance: Manage the implementation and deployment of network equipment and projects to ensure smooth business operations. Oversee the operation and maintenance (O&M) of daily office and production equipment (e.g., PC terminals, printers, PDAs) to guarantee high efficiency and stability.
3. Operational Support: Collaborate with business departments for on-site O&M support and manage network assets. Must be available for occasional short-term business travel to support local project implementation as needed.
4. Service Mindset: Demonstrate a customer-centric service attitude and strong sense of responsibility. Possess excellent learning ability, problem-solving skills, and a spirit of communication and collaboration.

Job Requirements

Educational Background:

• Majors in Computer Science, Communication Engineering, Network Engineering, or related fields are preferred.

Work Experience:

• 3–5 years of experience in network O&M.
• Proven track record in implementing and maintaining medium-to-large scale networks (200+ terminals).
• Experience in server room and network planning, implementation, and O&M management.

Core Competencies:

• Technical Skills: Ability to independently install, debug, and maintain equipment from major vendors such as Huawei, Ruijie, Cisco, Fortinet, and Extreme. Proficient in Windows, Linux, and macOS.
• Language Skills: Mandarin and English preferred.

Personal Attributes:

• Teamwork: Excellent communication skills to coordinate effectively with business departments and advance project progress.
• Problem-Solving: Ability to analyze and resolve complex issues independently with effective solutions.
• Responsibility: High sense of accountability and the ability to work under pressure.
• Customer Focus: Strong awareness of business needs and a proactive approach to identifying and solving problems

Additional Information

• Contract: 12-months, renewable

Apply now to be considered

To apply: Please submit your CV in English. Only shortlisted candidates will be contacted.

ELECTRONIC REPAIR TECHNICIAN

Job Type: Permanent

Available Locations: Berkeley Lake, GA

Leading the charge of developing cutting edge hardware systems.

Collaborative and highly skilled cross-functional team.

Shaping the future of computing in key industries, turning ideas into reality.

That is what we do at J-Squared.

Are you passionate about using disruptive technology to solve problems previously unachievable? Are you excited about the latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with colleagues? If this interests you, then we have an opportunity waiting for you!

What will your typical day look like?

As an Electronic Repair Technician, you will report to the Lab Manager. You will work with a cross-functional team, including other repair technicians, production assemblers, account managers, technical support, and operations to support customers to ensure success and satisfaction.

Specifically, your responsibilities will include:

• Ability to troubleshoot and repair circuit boards and electronic assemblies (HMI’s, AC/DC drives, power supplies, displays, controllers, amplifiers, etc.) with limited or no schematics and technical documentation.
• Component level testing an asset.
• Above average skill in debugging and repairing digital electronics to the component level would be an asset
• Ability to understand assembly instructions and technical documentation
• Test electrical and mechanical components and systems
• Assemble and dis-assemble electrical and mechanical components and systems as required.
• Set up and operate specialized and standard test equipment to diagnose, test and analyze the performance of electrical and electronic components, assemblies and systems.
• Provide feedback to engineering and operations groups regarding first time assemblies.
• Complete repair on assemblies that have failed during one of the post-assembly tests.
• Assist in product validation and testing when required.
• Participate in Continuous Improvement
• Maintain 5S of your work area.
• Assist in inventory, packaging, shipping, receiving.
• Other duties as assigned.

About Our Team

J-Squared has over 30 years of experience excelling in operationally demanding performance environments. Our ruggedized products and solutions are innovative, needs driven, and focused on quality and reliability. Our Octagon Systems line of products is a global leader in rugged computer systems built for use in extreme environments such as mining, military, transportation, and marine. We architect and manufacture systems that work no matter what.

J-Squared’s significant growth has resulted in the company expanding its team to meet this increased demand.

Enough About Us, Let’s Talk About You

For a candidate to be successful in this role, the key qualifications include:

• Minimum College Diploma, Electronics Engineering Technician or Technologist
• Minimum 2 years experience with electronics required
• Ability to troubleshoot and repair circuit boards and electronic assemblies with limited or no schematics and technical documentation.
• Component level testing an asset.
• Ability to understand assembly instructions and technical documentation.
• Experience in general electronics assembly with knowledge of Continuous Improvement/Lean Manufacturing concepts is an asset.
• Familiarity with hand assembly tools.
• Experience with PCBA – IPC inspection is an asset.
• Soldering experience is required.
• Any mechanical and/or electro-mechanical skills are an asset
• Windows, Office and Linux/Ubuntu skills are an asset.
• Great attention to detail and organizational skills.
• Proficiency in both written and spoken English.

Take The Next Step

Please submit a cover letter and CV through the Job Posting on LinkedIn. We would like to thank all applicants for their interest, however, only candidates under consideration will be contacted.

J-Squared respects the dignity and independence of people with disabilities and provides accommodation and support to persons with disabilities throughout any recruitment process, once made aware of a need for accommodation. If you require any special accommodation or support during the recruitment process, please indicate so in your application.

Work type: FTE

Contract B2B

Language: English

Contract Duration: 6 to 12 months

Job Summary

We are seeking a knowledgeable Mac Specialist with strong experience in macOS to support, configure, and maintain Apple devices within the organization. The candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of Apple systems.

Key Responsibilities

Install, configure, and maintain macOS on Apple devices such as MacBook Pro, MacBook Air, and iMac.

Troubleshoot hardware and software issues related to macOS systems.

Manage user accounts, system permissions, and device configurations.

Install and update applications on Mac systems.

Provide technical support to employees using Apple devices.

Manage system updates, backups, and security settings.

Assist with device deployment and configuration.

Support integration with enterprise tools like Microsoft Office and Google Workspace.

Required Skills

Strong knowledge of macOS administration and troubleshooting.

Experience working with Apple hardware and software.

Basic knowledge of Unix / Linux commands.

Understanding of networking concepts (Wi-Fi, VPN, printers).

Good problem-solving and communication skills.

Preferred Skills

Experience with device management tools like Jamf Pro.

Knowledge of scripting (Bash or Python).

Experience supporting Mac users in enterprise environments.

Information Security Analyst (SOC / Security Operations)

Nashville, TN (Hybrid – 2–3 days onsite)

Long-Term Contract Opportunity

We are seeking an Information Security Analyst to join a high-performing cybersecurity team supporting a large enterprise environment. This role serves as a critical “front line” function—monitoring, investigating, and responding to security events while ensuring risks are addressed quickly and effectively.

This is an excellent opportunity for a junior-to-mid level security professional to gain hands-on experience across SIEM, endpoint security, and enterprise security operations within a highly visible environment.

Key Responsibilities

• Monitor and investigate alerts and indicators of compromise across multiple security platforms
• Triage, escalate, and document security incidents in accordance with response procedures
• Analyze logs and perform structured queries within SIEM tools to support investigations
• Assist with vulnerability analysis and remediation tracking
• Support reporting, documentation, and audit-related activities
• Monitor security tool health and escalate system issues as needed
• Collaborate with internal stakeholders on security-related requests and incident response

Required Qualifications

• 2+ year of experience in Information Security, Cybersecurity, or Security Operations
• Hands-on experience with security technologies such as:
• SIEM platforms (Splunk, QRadar, LogRhythm, or similar)
• Endpoint detection and response (EDR)
• Firewalls and intrusion detection/prevention systems
• Malware protection and vulnerability scanning tools
• Experience investigating and triaging security alerts
• Understanding of network security concepts and protocols (TCP/IP, OSI model, DNS, HTTP, etc.)
• Familiarity with Windows and Linux system logs
• Ability to clearly document investigations and communicate findings

Strong analytical and troubleshooting skills

Preferred Qualifications

• Associate's or Bachelor's degree in Computer Science, Information Security, MIS, or related field
• Experience working in a SOC or security monitoring environment
• Familiarity with:
• Security incident response processes
• Log analysis and threat detection techniques
• Endpoint, network, cloud, and data security tools
• Basic scripting knowledge (Python, Bash, or PowerShell)
• Knowledge of compliance frameworks such as NIST, HIPAA, HITRUST, or PCI
• Security certifications such as CompTIA Security+, SANS, or Cisco security certifications

Work Environment

• Hybrid schedule (2–3 days onsite in downtown Nashville)
• Long-term contract engagement (potential for extension or conversion based on performance)

Provide Level 2 onsite/deskside support (walk-ups + ticket queue), supporting Windows and macOS laptops.

Own device lifecycle activities: new hire provisioning, imaging/enrolment, swaps, repairs coordination, leaver recoveries, and stock control in line with process

Support and administer endpoint management tooling:

Windows: Autopilot/Intune build and deployment support

macOS: Jamf Pro policies/profiles/app deployments and troubleshooting

Troubleshoot productivity and collaboration tooling: Microsoft 365, Teams, Outlook, OneDrive/SharePoint

Resolve identity and access issues: Azure AD / Entra ID, MFA, SSO, device compliance, access groups (including awareness of conditional access concepts)

Support meeting rooms / AV (Teams Rooms and conferencing peripherals) and coordinate vendor escalation when needed

Maintain high-quality ticket updates and documentation in ServiceNow

Identify recurring issues, propose practical fixes, and contribute to knowledge articles / standard work

What we’re looking for (required)

Strong experience supporting macOS / MacBooks in a managed enterprise environment

Experience using Jamf Pro (or similar Apple device management) to support deployments, configuration, and troubleshooting

Experience supporting Windows endpoints in an enterprise environment, including Autopilot/Intune build & deployment

Working knowledge of Azure AD / Entra ID (identity/access troubleshooting, MFA/SSO basics, group access concepts)

Strong customer-facing communication and an ownership mindset — proactive updates and end-to-end accountability

Practical hardware/peripheral troubleshooting (docks, monitors, mobile devices, etc.)

Comfortable working onsite in a busy office environment

Nice-to-have

Exposure to Ubuntu Linux (basic troubleshooting / command line familiarity)

Basic networking fundamentals (Wi-Fi, DNS, VPN troubleshooting)

Endpoint security / compliance exposure (e.g., Defender, encryption, device compliance workflows)

Position Summary

A second-level support role involves diagnosing and resolving complex technical issues that have been escalated from the first level of support. This role requires advanced knowledge of hardware, software, and networks. Key responsibilities include advanced troubleshooting, managing escalated tickets, providing technical guidance to junior staff, and documenting solutions.

The Helpdesk Technician – Tier II plays a crucial role within the Help Desk, acting as a critical escalation point. This role is instrumental in driving operational excellence by ensuring compliance with Service Level Agreements (SLAs) and providing a high-touch customer experience. Additionally, the Helpdesk Technician – Tier II collaborates seamlessly with the Infrastructure team to optimize the end-user technology ecosystem and maintain business continuity across the company.

Responsibilities

• Troubleshoot complex issues by diagnosing, resolving or providing root-cause analysis of incidents across complex hardware, software, and network platforms.
• Receive, prioritize, and manage support ticket workflows in the ITSM systems, ensuring alignment with SLA/OLA thresholds and proactive communication with departments regarding service impacts.
• Document solutions by creating and maintaining detailed documentation of all technical issues, steps taken, and resolutions to build a knowledge base to reduce repeat incident volume.
• Participate in problem management initiatives, identifying systemic issues and recommending strategic solutions to reduce incident recurrence.
• Partner with Tier 1 Technicians to mentor, reinforce knowledge transfer around emerging technologies and best practices while improving the overall team's efficiency.
• Identify and escalate critical or unresolved issues to Level 3 support, providing detailed handover information.
• Support on-site and remote workforce environments, ensuring seamless user experience across hybrid, multi-site, and distributed operating models.

Required Qualifications

• 3–5 years of Help Desk support experience, with at least 1–2 years in a Tier II capacity within an enterprise environment.
• Strong proficiency in Windows Server/Client OS (e.g., Windows, Linux, macOS), Active Directory, Azure AD/Microsoft Entra ID, software applications (e.g., M365/Microsoft Office), cloud service platform (e.g., Azure Virtual Desktop/ AVD), network fundamentals (e.g., DHCP, DNS, VPN) and standard enterprise management tools (ServiceNow, NinjaOne).
• Strong analytical and problem-solving abilities to identify root causes of complex issues while using remote access tools.
• Excellent communication and customer service skills, with the ability to explain technical concepts clearly to non-technical users.
• Focused mindset on delivering value-added engagement with end users at all touchpoints.
• Ability to manage multiple priorities, work independently with minimal supervision, and pivot rapidly in a dynamic support landscape while maintaining quality of service.

Preferred Qualifications

• Associate degree from an accredited institution with 3+ years of Help Desk experience OR
• High school diploma or GED equivalent, with 5+ years of Help Desk experience can be substituted for a degree
• IT Certifications: CompTIA Certification A+, Network+, or Security+
• Exposure to virtualization technologies (VMware, Hyper-V, Citrix) and cloud service ecosystems (Azure, AWS, GCP).

Are you a lifelong learner who stays up at night reading about the latest zero-day exploits. You don’t just find problems; you propose elegant, scalable solutions that don’t bottleneck the development team. You balance technical depth with the empathy needed to explain complex risks to non-technical stakeholders. You should have a "builder" mindset and a "breaker" curiosity.

Role Overview

As a Security Engineer, you will be the primary architect and guardian of our digital infrastructure. Your mission is to design, implement, and monitor robust security layers that protect our data, systems, and users. You won’t just be reacting to threats; you’ll be proactively hunting for vulnerabilities and building automated systems to neutralize them before they can be exploited.

Key Responsibilities

• Architecture & Design: Design and maintain secure cloud and on-premises infrastructure, ensuring "Security by Design" is integrated into every stage of the SDLC.

• Vulnerability Management: Conduct regular penetration testing, code reviews, and vulnerability assessments.

• Incident Response: Serve as a core member of the CIRT (Computer Incident Response Team), analyzing breaches and leading remediation efforts.

• Automation: Develop scripts (Python, Go, Bash) to automate security checks and repetitive monitoring tasks.

• Compliance & Governance: Ensure our systems align with industry standards such as SOC2, ISO 27001, or GDPR.

• Security Culture: Mentor engineering teams on secure coding practices and lead internal "wargaming" or security awareness sessions.

Required Skills & Qualifications

• Technical Foundations: Strong understanding of TCP/IP networking, cryptography, and operating system internals (Linux/Windows).

• Cloud Security: Hands-on experience securing AWS, Azure, or GCP environments (including IAM, VPCs, and GuardDuty).

• Tooling: Proficiency with security tools such as SIEMs, firewalls, EDR/XDR solutions, and static/dynamic analysis tools.

• Coding: Ability to write clean, functional code for security automation and integration.

Experience & Education

• Bachelor’s degree in computer science, Cyber Security, or a related technical field (or equivalent practical experience).

• 3+ years of experience in a dedicated security role.

• Certifications (Preferred but not required): CISSP, OSCP, CEH, or AWS Certified Security Specialty.

EOE/M/F/Disabled/Veteran/DFSP

The Linux Systems & Automation Engineer is responsible for designing, deploying, automating, and operating enterprise Linux infrastructure and supporting applications running there. This role focuses on infrastructure-as-code, automation tooling, monitoring, and reliability engineering across on-prem and hybrid environments. The engineer will collaborate with network, platform, and application teams to deliver scalable, secure, and repeatable infrastructure.

Key Responsibilities

Linux Systems Engineering

• Design, deploy, and maintain Linux systems across bare metal and virtual environments.
• Develop and enforce OS baseline standards, hardening, and patching processes.
• Manage system lifecycle: provisioning, configuration, upgrades, and decommissioning.

Automation & Infrastructure as Code

• Build and maintain automation pipelines using Ansible, Terraform, cloud-init, or equivalent tools.
• Develop Ruby/Python/Bash tooling to automate operational workflows.
• Create standardized system images, templates, and deployment frameworks.

Monitoring, Observability, and Reliability

• Design and maintain monitoring and telemetry platforms and data pipelines. (Zabbix, Prometheus, Grafana, OpenSearch, etc.).
• Analyze metrics and logs to improve system reliability and performance.
• Participate in on-call and incident response.
• Conduct root cause analysis and drive corrective actions.

DevOps & Tooling

• Develop and Maintain Git-based workflows and CI/CD pipelines for infrastructure code.
• Develop internal tools to improve provisioning, validation, and operational efficiency.
• Collaborate in architecture reviews and technical design discussions.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• 5+ years of experience administering Linux systems in enterprise environments.
• Strong Linux fundamentals (processes, networking, storage, security, kernel concepts).
• Proficiency in scripting/programming (Python, Bash, Ruby, etc.).
• Experience with Git and collaborative development workflows.
• Experience with automation/configuration management tools (Ansible, Terraform, Puppet, Chef, etc.).

Preferred Qualifications

• Experience with containers and orchestration (Docker, Kubernetes).
• Virtualization experience (VMware, KVM, OpenStack).
• Cloud platform experience (AWS, Azure, GCP) or hybrid architectures.
• Monitoring/observability tooling experience (Prometheus, Grafana, Zabbix, ELK/OpenSearch).
• Security experience (SSH hardening, PAM, SELinux, CIS benchmarks).
• Experience supporting telecom, financial, healthcare, or other regulated environments.

Job Requirements – Essential

• 7+ years of experience with Linux (Red Hat, SuSe, OEL) and Unix (Solaris and AIX)

• 7+ years of experience with systems administration upgrades, patching and configuration management, performance management, troubleshooting, analysis and capacity planning.

• 7+ years of experience with VERITAS products (VCS and Volume management) on Solaris

• Experience of working with EMC SRDF storage on Solaris and LINUX, with skill set to cover other storage technologies.

• Strong skills in TCP/IP Networking & advanced systems tuning, network topology and firewalled environments.

• Full understanding the principles of routing, client/server programming, the design of consistent network-wide file system layout, Ethernet, bonding, PCIe Technologies.

• Experience installing layered products in a timely fashion, analyzing & troubleshooting complex systems and familiarity with ITSM procedures.

• Strong problem solving skills with ability to work in a highly pressurized multitask environment

• Experience in Perl and Shell scripting writing scripts to automate various tasks.

Job Requirements – Highly desirable

• Operational experience of Oracle Exadata

• Operation experience of Oracle Exalogic

UNIX Systems Administrator Responsibilities:

• Provide dedicated support to all ‘Run the Bank’ and ‘Change the Bank’ activities.

• Advanced system tunings to application specific requirements. Systems standardization and automation.

• Keeping the UNIX environment compliant with the technology roadmap, such as OS & hardware upgrades, 3rd party software upgrades, etc...

• Rapid response to incidents.

• Working closely with UNIX engineering and third party vendors.

• Interface with IT and business clients at all levels of the organization

• Follow the sun model (including weekend support) Global Unix team provides round the clock coverage

• Some out of hours and weekend work will be required to comply with applicable change windows.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.