Hcltech Jobs in Usa

HCLTech is looking for a highly talented and self- motivated Design Quality Engineer to join it in advancing the technological world through innovation and creativity.

Job Title: Design Quality Engineer

Job ID: 78923

Position Type: Full-time with HCLTech

Location: Palm Beach Gardens, Florida

Role/Responsibilities:

Summary

The Design Quality Engineer will act as the quality representative and design control lead on cross-functional new product development (NPD) and sustaining engineering teams. This role ensures that orthopedic implants and associated instrumentation are developed and manufactured in compliance with internal QMS, FDA 21 CFR 820, ISO 13485, and ISO 14971 standards. The ideal candidate will facilitate risk management activities, verify design outputs, and ensure a smooth design transfer to manufacturing

Key Responsibilities

• Design Control Leadership: Lead and support Design Control activities (planning, design inputs, outputs, verification, validation, and design transfer) across the product lifecycle.
• Risk Management: Facilitate and lead risk management activities, including development of Risk Management Plans, Hazard Analysis, and Design Failure Mode Effects Analysis (DFMEA) for orthopedic products.
• Verification & Validation (V&V): Approve design verification/validation plans, protocols, and reports to ensure compliance with product requirements, including mechanical testing, tolerance analysis, and anatomical lab testing.
• Design Transfer: Ensure the successful transfer of new products to production by assisting in process validation requirements (IQ/OQ/PQ) and reviewing manufacturing documentation.
• Technical Documentation & Audits: Review and approve Design History Files (DHF) and Device Master Records (DMR) for conformance. Support internal and 3rd party audits (FDA/Notified Body).
• Post-Market Surveillance (PMS): Utilize post-market data and analytics to report on product performance in the field, providing feedback to R&D for continuous improvement.
• Root Cause Analysis: Lead quality-related problem-solving and root cause investigations for design-related issues, complaints, and CAPAs.
• Regulations: Strong understanding of FDA 21 CFR 820, ISO 13485, and ISO 14971.
• Technical Skills: Knowledge of Geometric Dimensioning and Tolerancing (GD&T) and machining methodologies (titanium and stainless steel).
• Tools: Proficient in statistical software tools (e.g., Minitab) for data analysis and risk analysis.

Preferred Skills

• Certified Quality Engineer (CQE), Certified Six Sigma Green/Black Belt.
• Experience with EU MDR regulatory submissions.
• Experience with surgical instrumentation and/or implantable devices.

Core Competencies

• Strong analytical, problem-solving, and critical thinking skills.
• Effective communication and interpersonal skills to work within multi-disciplinary, cross-functional teams.
• Detail-oriented with a focus on compliance and accuracy.

Pay and Benefits

Pay Range Minimum: $38.46 per hour

Pay Range Maximum: $47.00 per hour

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

IT Support Technician – Minneapolis, MN (Onsite, Full‑Time)

Provide onsite technical support, troubleshoot hardware/software issues, and ensure smooth daily IT operations.

Key Responsibilities

• Support desktops, laptops, printers, and mobile devices
• Troubleshoot hardware, software, and network issues (Wi‑Fi, LAN, VPN)
• Install/configure OS, apps, and hardware
• Perform maintenance, updates, and break/fix repairs
• Set up new user workstations and peripherals
• Maintain asset inventory and follow ITSM processes
• Support office moves and tech refresh projects
• Escalate advanced issues to L2/L3 and document resolutions

Required Skills

• 2–5 years in IT field/desktop support
• Strong Windows OS, hardware, and basic networking skills
• Experience with AD, Office 365, and ticketing tools
• Ability to repair devices and support users
• Strong communication and independent working abilities

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

HCLTech is looking for a highly talented and self- motivated B2B Architect to join it in advancing the technological world through innovation and creativity.

Job Title: B2B Architect

Job ID: 72273

Position Type: Full Time

Location: Onsite

Role Overview:

Mandatory Skills

• Technical Expertise
• Hands-on experience with Salesforce B2B Commerce Cloud (Lightning).
• Strong knowledge of Apex, JavaScript, and Salesforce Lightning frameworks.
• Experience with Salesforce CPQ and Revenue Cloud.
• Architecture & Integration
• Deep understanding of enterprise architecture principles.
• Experience in integrating complex ecosystems with APIs and middleware.
• Leadership & Communication
• Ability to lead cross-functional teams.
• Strong communication skills to bridge technical and business stakeholders.

Experience Level

• Typically 10+ years in Salesforce or enterprise architecture roles.
• Proven track record in delivering large-scale B2B commerce solutions.

Role Summary

A B2B Architect is responsible for designing, implementing, and overseeing enterprise-grade B2B commerce solutions. They act as a technical advisor and solution leader, ensuring that digital commerce ecosystems are scalable, secure, and aligned with business goals.

Key Responsibilities

Solution Design & Architecture

• Lead the design of Salesforce B2B Commerce Cloud solutions (including CPQ/Revenue Cloud).
• Define system architecture, integration patterns, and data flows.
• Ensure scalability, performance, and security of B2B platforms.

Technical Leadership

• Guide development teams in implementing custom UI components (LWC/Aura) and backend logic (Apex).
• Provide best practices for Salesforce B2B Commerce administration and configuration.
• Mentor junior developers and act as a trusted advisor for stakeholders.
• Integration & Ecosystem Management
• Integrate Salesforce with third-party systems using REST/SOAP APIs.
• Oversee quote-to-cash processes and digital commerce workflows.
• Ensure seamless connectivity across ERP, CRM, and external platforms.

Project Delivery

• Collaborate with business stakeholders to translate requirements into technical solutions.
• Drive end-to-end delivery of large-scale B2B commerce projects.
• Manage technical risks and propose mitigation strategies.

Required Skills & Experience

Technical Expertise

• Hands-on experience with Salesforce B2B Commerce Cloud (Lightning).
• Strong knowledge of Apex, JavaScript, and Salesforce Lightning frameworks.
• Experience with Salesforce CPQ and Revenue Cloud.
• Architecture & Integration
• Deep understanding of enterprise architecture principles.
• Experience in integrating complex ecosystems with APIs and middleware.
• Leadership & Communication
• Ability to lead cross-functional teams.
• Strong communication skills to bridge technical and business stakeholders.

Experience Level

• Typically 10+ years in Salesforce or enterprise architecture roles.
• Proven track record in delivering large-scale B2B commerce solutions.

Pay and Benefits

Pay Range Minimum: $118000 per year

Pay Range Maximum: $184000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your

brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Job Description: -

As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:

• Provide customer facing end-user support that includes:
• Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
• Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
• Perform onsite updates, Configuration changes, or Software installations.
• Provide onsite technical assistance to End Users.
• Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
• Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
• Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
• Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
• Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
• Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
• Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
• Provide On-call support if required outside business hours on a rotational basis.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

HCLTech is looking for a highly talented and self- motivated Manufacturing Data Analyst-MES to join it in advancing the technological world through innovation and creativity.

Job Title: Manufacturing Data Analyst-MES

Job ID: 52691

Position Type: Full-time with HCLTech

Location: Alameda, CA

Role/Responsibilities:

• 10+ years of Manufacturing Analyst (Manufacturing data analytics) experience in Life Sciences domain.
• Collaborate with manufacturing, quality, supply chain, and IT stakeholders to map end-to-end business processes (manufacturing data) and identify optimization opportunities.
• Support data flow design, system integration across manufacturing /production systems.
• Ensure solution design and implementation comply with regulatory, cybersecurity, and data integrity requirements (21 CFR Part 11, ISO 13485, GxP).
• Developing dashboards or reports based on data flowing out from Manufacturing & Supply Chain systems for supporting decision making
• Experience with data visualization and reporting tools (Power BI, Tableau).
• Education: Professional MBA (PMBA) with a specialization in Manufacturing/Operations Management (business analysis expertise in manufacturing). Bachelor or Master’s degree in Engineering, Information Systems, Computer Science, or a related discipline.
• Strong knowledge of complete Manufacturing eco-systems (including their data flow) like MES, ERP, SAP systems
• Excellent analytical, problem-solving skills.
• Strong communication and stakeholder management capabilities across multi-functional teams.

Pay and Benefits

Pay Range Minimum: $32.69 per hour

Pay Range Maximum: $61.00 per hour

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated Technical Program Manager to join it in advancing the technological world through innovation and creativity.

Job Title: Technical Program Manager

Job ID: 80131

Position Type: Fulltime

Location: Seattle, Washington / Onsite

Position Summary:

The Technical Program Manager (TPM) for Xstore will oversee the implementation, integration, and enhancement of the Xstore point-of-sale system within our retail environment. This role requires strong project management skills, technical expertise, and the ability to coordinate across multiple teams and stakeholders.

Role/Responsibilities

• Project Planning and Execution - Define project scope, objectives, and deliverables. Develop comprehensive project plans including timelines, milestones, and resource allocation. Manage project execution, ensuring deliverables are on track and within scope.
• Resource Management - Coordinate cross-functional teams including developers, testers, architects and product team. Allocate resources efficiently to meet project timelines.
• Process Improvement - Promote and implement best practices for software development and project management. Regularly review and refine processes to improve efficiency.
• Documentation and Reporting - Maintain comprehensive documentation for all project phases. Generate and distribute regular status reports to stakeholders and senior management.

Qualifications & Experience

Minimum Requirements

• Academic qualifications/Level of Education Preferably an undergraduate / associate level degree / diploma from an accredited institution, in Computer Science / Statistics / Applied Mathematics / EE / Electronics or, any equivalent technical field of study. Applications are also invited from candidates with majors in Software Engineering / Information Technology / Management Information Systems

Must haves:

• Project experience in Xstore or Point of sale systems or Retail domain projects.
• Good understanding of Java, Oracle DB, Webservices. Should have worked in projects that had these tech stack for better understanding.
• Good communication with a lot of cross functional and different time zone teams.
• Good understanding of design and product concepts.
• Certified ScrumMaster (CSM) certification.
• Experience with JIRA tool.
• Experience collaborating with North American counterparts.
• Demonstrated expertise in process gap analysis and implementing best practices.

Desired Qualificat

• 10+years in IT; preferred 2+ years of program management experience.
• 5+ years of project management and/or related experience.
• 5+ years of engineering experience
• Education and/or strong work experience in Information Technology or a related field (preferred).
• Hands on experience managing agile project
• Demonstrated experience translating business strategy into roadmaps.
• Proven experience making tradeoffs between business needs and technology constraints.

Pay and Benefits

Pay Range Minimum: $118,000 to year

Pay Range Maximum: $184,000 to year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

About the Company

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 223,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

About the Role

Responsibilities

• Design and implement ServiceNow HRSD solutions including:
• HR Case Management
• Employee Service Center (ESC)
• HR Knowledge Management
• Lifecycle Events
• Document Management
• Configure and customize HRSD applications, workflows, UI policies, client scripts, and business rules.
• Develop and maintain Flow Designer flows, catalog items, record producers, and approvals.
• Implement HR service portals and enhance user experience.
• Integrate ServiceNow HRSD with third-party systems (S4, SuccessFactors, SAP, AD, Payroll systems, etc.).
• Develop custom scripts using JavaScript, Glide API, and ServiceNow best practices.
• Manage data migration, transformation maps, and integrations via REST/SOAP APIs.
• Ensure data security and compliance with HR data privacy standards.
• Provide support, troubleshooting, and performance optimization.
• Participate in requirement gathering, solution design workshops, and documentation.
• Support upgrades, patches, and platform enhancements.

Required Skills & Qualifications

• 3–8 years of experience in ServiceNow development
• 2+ years of hands-on experience in ServiceNow HRSD module
• Strong knowledge of:
• HR Case Management
• Lifecycle Events
• Employee Center / Service Portal
• Flow Designer
• Integration Hub
• Experience with:
• Business Rules, Client Scripts, Script Includes
• UI Policies, ACLs, Data Policies
• Catalog development
• Strong JavaScript and Glide API knowledge
• Experience in REST/SOAP integrations
• Knowledge of ITIL processes (preferred)
• Understanding of HR processes (Onboarding, Offboarding, Employee Relations, etc.)

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)

ServiceNow HRSD Implementation Specialist (Preferred

Job Title: Solution Architect (Position and Time Type)

Position Type: Full-time

Location: Chicago, IL

Salary: $115000-$140000

Equal Opportunity Statement

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

an experienced ServiceNow HRSD Developer to design, develop, implement, and support HR Service Delivery solutions on the ServiceNow platform. The ideal candidate will have strong expertise in HRSD modules, workflow automation, integrations, and ServiceNow best practices to enhance HR operations and employee experience.

Minimum of 10+ years of Experience

Ability to travel to remote locations

You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology.

Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.

Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.

Supervisory Skills Require

• Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,
• Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs
• Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully
• Deliver Managed Services for the client
• Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies
• Formalize internal process to ramp-up expertise of resources
• Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies
• Manage Service Improvement activities as and when required
• Handle Escalation through to successful resolve
• Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity
• Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
• To provide infrastructure administration functions
• Providing on-site cover as part of a shift arrangement
• Support inline with contracted business working hours
• Provide site support in remote offices when required
• Being prepared to work out of hours when required
• Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
• Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
• Providing daily ticket updates to ensure users are fully updated on updates
• Move equipment associated with service requests, inline with health and safety guidelines
• Monitoring and mentoring team health and safety practices
• Performing asset inventory activities as needed
• End user training and guidance on the use of hardware and software
• This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
• Performs other duties as assigned

Skills Required

• Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology.

• Must possess a diverse skill set that enables them to address a wide range of issues independently.

• Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment.

• Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges.

• Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.).

• Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners.

• Capable of ensuring device health is monitored, reported and remediated (DEX).

• Capable of maintaining OS currency using established processes leveraging Service Rings.

• Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue.

• Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier.

• 24x7 availability, to be provided for the duration of the Major Incident.

• Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates.

• Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU).

• Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards.

• Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile.

• Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile

• Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills

• digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations.

• Event Support: Audio and Video Readiness, Event Planning, Communications

• VIP/Exec level support capability.

• Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations.

• IT Software/Hardware Asset Management.

• Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc.

Main Responsibilities include:

• Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
• Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
• Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
• To provide infrastructure administration functions
• Providing on-site cover as part of a shift arrangement
• Support inline with contracted business working hours
• Provide site support in remote offices when required
• Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
• Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
• Providing daily ticket updates to ensure users are fully updated on updates
• Move equipment associated with service requests, inline with health and safety guidelines
• Performing asset inventory activities as needed
• End user training and guidance on the use of hardware and software
• Recommends and / or performs upgrades to end user devices
• This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
• Performs other duties as assigned

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

HCLTech is looking for a highly talented and self- motivated Qualiy Coach to join it in advancing the technological world through innovation and creativity.

Job Title: Qualiy Coach

Job ID: 78772

Position Type: Full-time

Location: El Paso, TX & Pittston, PA (Remote)

Role/Responsibilities

The physical demands and work environment characteristics described here are representative of those that an associate encounters and/or must successfully complete in order to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear. The associate is occasionally required to stand and walk. Occasionally, the associate may need to lift and/or move up to 15 pounds. The noise level in the work environment is usually moderate.

Qualifications & Experience

Minimum Requirements

• Bachelor’s Degree or equivalent experience in Business related field preferred.
• 1-3 Years’ experience with Call Center and Customer Service Operations.
• Quality Assurance and process experience a plus
• Healthcare or Pharmaceutical operations experience may be required based on the assigned client.
• Strong statistical Analysis skills
• Excellent oral and written communication skills
• Advanced quantitative and qualitative methodology
• Strong persuasive/negotiation skills
• Advanced organization and prioritization skills
• Strong understanding of customer service delivery
• Advanced knowledge of MS Windows, MS Office
• Strong interpersonal skills in providing performance feedback

COMPETENCIES

• Accountability: We all strive to be business owners, take appropriate action, controlling our work and making decisions. We treat the company’s assets as our own, always with our long term success in mind. We accept personal responsibility to set clear expectations, meet business objectives, improve our organizational effectiveness and communicate our actions.
• Adaptability: The Company has shown continuous growth, and through this we adapt to new changes, work situations and responsibilities. We welcome the opportunity to learn new tasks and accept feedback positively.
• Collaboration: We respect our colleagues and treat everyone as we want to be treated. We have confidence in each other’s capabilities and intentions. We believe that people work best when there is a foundation of trust. We work toward a win/win solution as a team – across department lines – doing what is right for all stakeholders.
• Communication: We are courteous to our internal and external contacts. We clearly convey key messages, recognizing when miscommunication has occurred and acting to correct it.

Pay and Benefits

Pay Range Minimum: $18.00 per hour

Pay Range Maximum:$20.00 per hour

HCLTec is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self-motivated Electronics Lab Technician to join it in advancing the technological world through innovation and creativity.

Job Title: Electronics Lab Technician

Job ID: 70388

Position Type: Full Time

Location: Milpitas, CA

Key Responsibilities

1. Material Logistics

• Organize, retrieve, and prepare (kit) electronic components for shipments to Plexus and the local shop.
• Support assembly and repair operations by ensuring timely availability of required materials.

2. Component Tracking & Inventory Management

• Track, manage, and maintain inventory of electronic components.
• Ensure accurate availability for builds, prototypes, and engineering development tasks.

3. Lab Organization

• Reorganize and maintain lab spaces to support multiple hardware development programs.
• Ensure work areas are clean, efficient, and aligned with engineering workflows.

4. Documentation Support

• Create, update, and maintain documentation required for IDA PCB release.
• Assist engineers in maintaining accurate and current build records.

5. Electronics Assembly & Testing

• Perform hands-on electronics assembly tasks.
• Execute electrical and functional test procedures following established guidelines.

6. Test Fixture Builds

• Assemble test fixtures by following pre-defined procedures and interconnect diagrams.
• Ensure fixture accuracy and reliability for testing activities.

7. PCB Rework & Hardware Modification

• Perform soldering and rework on printed circuit boards (PCBs).
• Execute basic hardware modifications as required.

8. Lab Equipment & Workflow Familiarity

• Operate common electronics test equipment (oscilloscopes, power supplies, DMMs, etc.).
• Follow standard lab workflows and safety practices.

Pay and Benefits

Pay Range Minimum: $83000/Year

Pay Range Maximum: $128000/Year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Job Title: Electrical Engineer (Medical Devices)

Job ID: 72121

Position Type: Fulltime

Location: Minneapolis, MN

Position Overview

We are seeking an experienced Electrical Engineer to join our medical device development team. The ideal candidate will have strong expertise in hardware design, testing, verification, and compliance for regulated medical products.

Key Responsibilities

• Contribute to medical device design and development.
• Work with analog, digital, power, and RF circuits, including reading, analyzing, and reviewing schematics and PCB layouts.
• Collaborate closely with the firmware/embedded software team to ensure seamless system integration.
• Develop and execute Test Methods, perform Test Method Validation (TMV), and generate comprehensive TMV reports.
• Plan, support, and execute EMC testing for medical devices, interpreting results and ensuring compliance.
• Create and maintain detailed test protocols, test plans, and test reports.
• Perform verification and validation (V&V) testing at the subsystem and system levels.
• Communicate effectively with internal teams, external vendors, and regulatory partners.

Required Skills & Qualifications

• Proven experience in medical device development.
• Strong understanding of analog, digital, power, and RF circuit design and layout review.
• Hands‑on experience with TMV, test execution, and documentation.
• Prior knowledge of EMC testing for medical devices.
• Experience in V&V testing, including writing and reviewing protocols and reports.
• Strong written and verbal communication skills.
• Ability to work in a highly regulated environment with attention to detail.

Pay and Benefits

Pay Range Minimum: $83000 per year

Pay Range Maximum: $128000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated Senior Java Technical Lead to join it in advancing the technological world through innovation and creativity.

Job Title: Senior Java Technical Lead

Job ID: 69735

Position Type: Full-time

Location: Raleigh, North Carolina

Onsite: RTO (5 days per week)

Experience level:

9+ yrs

Job Description:

Job Summary:

As a Senior Java Technical Lead specializing in RESTful APIs and Spring Boot, you will play a pivotal role in architecting and delivering integration solutions for mission-critical systems. You will lead the design and implementation of integration components for complex rule engines and underwriting workflows, ensuring seamless data flow between upstream and downstream systems. Your expertise will be essential during the discovery and proof-of-concept (POC) phases, shaping the company’s integration strategies and driving technological excellence that aligns with business objectives.

Key Responsibilities:

The Lead Engineer – Integrations will define, design, and deliver integration components for the Rules Engine, related upstream/downstream systems, and underwriting workflows. The role is critical for the Discovery and POC phases to map data flows, finalize integration requirements, and architect resilient connectivity patterns.

Own the Data & Integration Requirements deliverable for the Discovery phase. Design integration patterns for:

• Rules Engine invocation
• Upstream data sources (customer, medical, financial inputs)
• Downstream systems (decisioning, servicing, analytics)

Work with architects to define:

• data contracts
• request/response schemas
• API orchestration

Define NFR-backed integration strategies (latency, throughput, SLAs, error handling).Build and validate integration POCs during the POC phase. Evaluate middleware, message queues, and API gateway requirements (REST/SOAP/Kafka/MQ).Ensure the integration approach aligns with infrastructure and security standards. Collaborate with Rules Engine Lead, Solution Architect, SMEs, and Technical Delivery Manager.

Skill Requirements:

• Proven hands-on expertise in Java and Spring Boot frameworks.
• Deep understanding and implementation experience with RESTful and SOAP-based web services.
• Proficiency in JSON and XML transformations for data interchange.
• Experience with leading API Gateway technologies (e.g., Kong, Apigee, Mulesoft).
• Practical knowledge in message queue technologies (such as Kafka, MQ, SNS/SQS).
• Strong background in designing data mappings and canonical data models.
• Advanced knowledge of authentication and authorization patterns (OAuth2, JWT, mTLS).
• Experience with RESTAPI and SOAP integration services.

Pay and Benefits

Pay Range Minimum: $110000 per year

Pay Range Maximum: $133000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated [AI Success Engineer] to join it in advancing the technological world through innovation and creativity.

Job Title: [AI Success Engineer]

Job ID: (70183)

Position Type: Full-time

Location: Dallas, New jersey, Santa Clara, Seattle

Background:

Role Title

AI Success Engineer – Enterprise Technical Success (OpenAI / ChatGPT / Agents / API)

Location: Dallas, Santa Clara, Seattle, New jersey, Houston

Role Summary

AI Success Engineers are the primary post-sale technical owners for customer outcomes. They operate as trusted technical advisors who ensure customers deploy, adopt, and scale OpenAI capabilities into real workflows with measurable business value.

This role blends technical depth, program leadership, customer advisory, and product influence—driving account health, adoption velocity, and production readiness across OpenAI’s platform suite.

Key Responsibilities

1. Post-Sale Technical Ownership & Account Health

• Own technical success for a portfolio of strategic enterprise customers

• Act as customer-facing technical lead across deployment, adoption, and value realization

• Define and drive customer adoption roadmaps with milestones and KPIs

• Maintain strong stakeholder relationships across executive and practitioner levels

2. Workflow Discovery & Use Case Strategy

• Embed with customer teams to map workflows, pain points, and success criteria

• Identify, validate, and prioritize high-impact use cases

• Guide use case sequencing from prototype → pilot → production → scale

3. Deployment Readiness & Technical Enablement

• Guide architecture configuration and platform setup (SSO/SCIM, RBAC, connectors, etc.)

• Advise on integration patterns (RAG, tool calling, agents, evaluations)

• Run technical enablement sessions spanning ChatGPT Enterprise, API, agents, Codex as applicable

4. Program Coordination & Cross-Functional Navigation

• Coordinate account workstreams across Architecture, Adoption, Engineering, and Delivery teams

• Surface technical blockers and field patterns; escalate strategically to internal experts

• Feed customer insights into roadmap and platform improvement loops

5. Value Measurement & Reporting

• Define baselines, KPI frameworks, and post-deployment reporting

• Track adoption depth, usage health, and business impact outcomes

• Support expansion by identifying new workflows and growth paths

What Success Looks Like (6–12 months)

• Multiple use cases are in production and actively used

• Adoption expands in breadth and depth across teams and workflows

• Customer demonstrates measurable impact and repeatable deployment patterns

• Technical risks are anticipated early and mitigated proactively

Required Skills & Qualifications

• 8+ years in technical customer-facing roles (solutions engineering, customer architecture, technical delivery leadership, applied AI deployment)

• Hands-on understanding of GenAI systems: APIs/SDKs, retrieval, evals, agentic patterns, tradeoffs

• Familiarity with enterprise security (SSO, encryption, compliance frameworks)

• Comfortable with Python/JavaScript and working with REST APIs, cloud platforms

Nice-to-Have

Strongly Preferred

• Direct experience with OpenAI products and enterprise adoption programs

• Experience operating multi-workstream programs in complex enterprise environments

• Strong product instincts: turning field signals into structured feedback

Pay and Benefits

Pay Range Minimum: $ 230000 per Year

Pay Range Maximum: $ 280000 Per Year

HCLTec is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated Cloud Architectto join it in advancing the technological world through innovation and creativity.

Job Title: Cloud Architect

Job ID: 72271

Position Type: Full Time

Location: Onsite

Role Overview:

Mandatory Skills

Strong expertise in AWS services (EC2, S3, RDS, Lambda, VPC, CloudFront, etc.).

Proficiency in networking, security, and system design.

Hands-on experience with DevOps tools (Docker, Kubernetes, Jenkins).

Knowledge of scripting languages (Python, Bash).

Job Summary

An AWS Cloud Architect is responsible for designing, implementing, and managing scalable, secure, and cost-effective cloud solutions on Amazon Web Services (AWS). They act as the technical leader for cloud adoption, guiding organizations through architecture decisions, migration strategies, and optimization of cloud infrastructure.

Key Responsibilities

Cloud Architecture Design

Develop scalable, resilient, and secure AWS cloud architectures.

Define best practices for cloud adoption and migration.

Design hybrid and multi-cloud strategies when required.

Implementation & Deployment

Lead the deployment of applications and workloads on AWS.

Automate infrastructure using Infrastructure-as-Code (IaC) tools (e.g., Terraform, AWS CloudFormation).

Ensure high availability and disaster recovery strategies.

Security & Compliance

Implement AWS security best practices (IAM, encryption, monitoring).

Ensure compliance with industry standards (ISO, GDPR, HIPAA, etc.).

Conduct regular audits and risk assessments.

Optimization & Cost Management

Monitor cloud usage and optimize resource allocation.

Implement cost-saving strategies (reserved instances, autoscaling).

Provide recommendations for performance improvements.

Collaboration & Leadership

Work closely with DevOps, engineering, and business teams.

Mentor junior engineers and provide technical guidance.

Act as a liaison between technical teams and stakeholders.

Qualifications & Skills

Education: Bachelor’s or Master’s in Computer Science, Engineering, or related field.

Experience: 5+ years in cloud architecture, with at least 3 years in AWS.

Technical Skills:

Strong expertise in AWS services (EC2, S3, RDS, Lambda, VPC, CloudFront, etc.).

Proficiency in networking, security, and system design.

Hands-on experience with DevOps tools (Docker, Kubernetes, Jenkins).

Knowledge of scripting languages (Python, Bash).

Certifications (preferred):

AWS Certified Solutions Architect – Professional

AWS Certified Security – Specialty

AWS Certified DevOps Engineer

Soft Skills

Strong problem-solving and analytical skills.

Excellent communication and stakeholder management.

Ability to translate business needs into technical solutions.

Leadership and mentoring capabilities.

Pay and Benefits

Pay Range Minimum: $155000 per year

Pay Range Maximum: $240000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your

brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Senior Solution Architect / Senior Technical Architect – Retail & CPG

Location

Seattle, WA (Hybrid / Onsite as required)

Experience

12–18 years

Role Overview

We are seeking a Senior Technical Professional who can lead end‑to‑end solutioning and actively engage with customers across the Retail and Consumer Packaged Goods (CPG) domain. This role requires deep hands‑on technical expertise, strong architectural judgment, and the ability to translate complex business challenges into scalable, enterprise‑grade technology solutions.

The ideal candidate will be a trusted technical advisor to customers, capable of leading technical discussions, shaping solution architecture, and influencing decision‑makers through clear, compelling communication.

Key Responsibilities

Solution Architecture & Technical Leadership

• Lead the design and architecture of scalable, secure, and high‑performance enterprise solutions aligned with customer business goals.
• Own solutioning across the lifecycle—from discovery and requirements analysis to architecture, design, and high‑level implementation guidance.
• Define end‑to‑end architecture covering application, data, integration, cloud, and security layers.
• Ensure solutions follow industry best practices, architectural standards, and non‑functional requirements (performance, scalability, availability).

Customer Engagement & Pre‑Sales Support

• Engage directly with customers as a technical lead and trusted advisor during discovery, solution workshops, and executive‑level discussions.
• Translate business problems into technical solution approaches and clearly articulate value propositions.
• Support pre‑sales activities including solution presentations, architecture decks, RFP/RFI responses, and technical estimations.
• Present complex technical concepts to both technical and non‑technical stakeholders with clarity and confidence.

Retail & CPG Domain Expertise

• Apply strong domain understanding of Retail and CPG business processes such as merchandising, supply chain, inventory, order management, pricing, promotions, and customer analytics.
• Design solutions aligned to omnichannel retail, digital commerce, store systems, and data‑driven decisioning.
• Leverage domain knowledge to propose industry‑specific accelerators and best‑practice architectures.

Collaboration & Governance

• Collaborate with delivery teams, product owners, and engineering leads to ensure architectural alignment and successful execution.
• Provide technical oversight and guidance during development, integration, and deployment phases.
• Review designs and ensure adherence to enterprise architecture and security standards.
• Mentor junior architects and senior engineers, fostering technical excellence within the team.

Required Qualifications

Experience & Background

• 12–18 years of overall IT experience with a strong focus on solution architecture and customer‑facing roles.
• Proven experience leading enterprise‑scale solutioning engagements.
• Strong exposure to Retail and/or CPG domain solutions.

Technical Skills

• Strong hands‑on experience across modern technology stacks such as:
• Cloud platforms (AWS, Azure, or GCP)
• Microservices and API‑led architectures
• Data platforms, analytics, and integration patterns
• Enterprise application modernization
• Ability to evaluate and recommend technology platforms based on business and technical requirements.
• Strong understanding of security, scalability, and performance considerations in enterprise environments.

Communication & Leadership

• Excellent verbal and written communication skills, with the ability to engage CXO‑level stakeholders.
• Demonstrated ability to lead technical discussions, whiteboarding sessions, and architecture reviews.
• Strong problem‑solving mindset with the ability to influence and drive decisions.

Preferred Qualifications

• Experience working in consulting, system integrator, or large enterprise environments.
• Exposure to digital commerce platforms, ERP integrations, or large data ecosystems in Retail/CPG.
• Prior experience in solutioning for North American customers.

Why Join Us

• Work on large‑scale, high‑impact Retail and CPG transformations.
• Play a strategic role influencing customer technology roadmaps.
• Collaborate with senior business and technology leaders.
• Opportunity to lead complex, cutting‑edge enterprise solutions in a customer‑facing capacity.

Pay and Benefits

Pay Range Minimum: $ 124000 per year

Pay Range Maximum: $ 189000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated Senior Design Quality Engineer to join it in advancing the technological world through innovation and creativity.

Job Title: Senior Design Quality Engineer

Job ID: 79890

Position Type: Full-time with HCLTech

Location: Irvine, CA

Role/Responsibilities:

Client is seeking a seasoned Senior Design Quality Engineer to support quality engineering activities for released products, ensuring compliance with regulatory standards and internal procedures. This role involves cross-functional collaboration to manage product risks, support validation efforts, and drive continuous improvement in design and manufacturing processes.

Key Responsibilities:

• Ensure quality engineering activities for released products align with regulatory and internal standards.
• Collaborate with cross-functional teams to develop and maintain product risk management documentation:
• Risk Management Plans
• Risk Assessments
• Design Failure Mode and Effects Analysis (DFMEA)
• Risk Management Reports
• Support the development and execution of:
• Verification & Validation (V&V) plans, protocols, and reports
• Test Method Validation
• Process validation activities (PFMEA, IQ, OQ, PQ)
• Utilize statistical tools (e.g., Minitab) for data analysis and decision-making.
• Oversee product testing and analysis to ensure compliance with applicable standards.
• Apply Design Control principles to support sustaining engineering efforts, including design updates and product enhancements.
• Resolve quality issues, manage design changes, and assess risks in collaboration with engineering, manufacturing, and quality teams.
• Proactively identify and mitigate product risks using risk management techniques.
• Employ structured problem-solving methodologies to address product and process challenges.
• Communicate findings effectively through presentations, technical reports, and cross-functional collaboration.

Pay and Benefits

Pay Range Minimum: $42.78 per hour

Pay Range Maximum: $50.00 per hour

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated Drools Lead Engineer to join in advancing the technological world through innovation and creativity.

Job Title: Drools Lead Engineer

Job ID: 70406-DMND

Position Type: Full-time

Location: Raleigh, North Carolina (Open for remote)

Experience level:

8+ yrs

Job Description:

Must have skills

Strong hands-on experience with Drools and rules based decisioning architectures

Solid Java background with experience in enterprise scale services

Experience designing rule engines integrated with API driven and workflow orchestrated platforms

Good to Have

Experience with JSON based or externalized rule models

Exposure to insurance / underwriting domains

Familiarity with AWS based deployments

Job Description

The Drools Lead is responsible for designing, validating, and governing the underwriting rules and decisioning layer. The role ensures a scalable, configurable, and high‑performance rules engine that supports real‑time and multi‑stage business decisions, while remaining decoupled from workflow orchestration and enterprise integrations.

Key Responsibilities

Architect and govern the underwriting rules engine using Drools, aligned to preferred design approaches including externalized and configurable rule models.

Define rule execution patterns for validation, conditional decisioning, dynamic rule evaluation, and outcome determination

Ensure clear separation between workflow orchestration and rules execution to support scalability, maintainability, and reuse.

Design and validate rule invocation through API‑driven and workflow‑orchestrated integrations.

Establish standards for rule structure, versioning, packaging, deployment, and lifecycle management.

Guide development teams on Drools best practices, rule optimization, and performance tuning for real‑time decisioning.

Support adoption of business‑friendly rule authoring models (e.g., JSON‑based or externally managed rules) with strong governance and auditability.

Ensure integration of the rules engine with external data sources, business workflows, and downstream systems.

Own non‑functional aspects of the rules layer including performance, traceability, scalability, and audit compliance.

Provide technical oversight during testing, impact analysis, and regression validation to ensure production readiness.

Pay and Benefits

Pay Range Minimum: $110000 per year

Pay Range Maximum: $133000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

• 8+ years of experience in supporting enterprise scale platforms like Anaplan, Coupa, Oracle etc.
• 4+ years of experience in Anaplan as a model builder in Merchandize Financial Planning, Demand and Supply Planning, and FP&A applications.
• Knowledge of Merchandize Financial Planning, and Supply Chain Planning processes.
• Clear communication and ability to create order out of chaos
• Level 3 Model Building or Solution Architect certification
• Design, develop, and deliver high quality reporting dashboards.
• Coordinate among the data integration and migration teams.
• Possess sound technical knowledge on Lists, Modules, Data Hubs, New UX, ALM
• Knowledge of Anaplan Space Optimization and Formula Tuning
• Able to do front ending with the customer and perform stakeholder management
• Lead production support issues based on severity and work with other teams to resolve them in a timely manner

HCLTech is looking for a highly talented and self- motivated Data engineer with dbt and snowflake to join it in advancing the technological world through innovation and creativity.

Job Title: Data engineer with dbt and snowflake

Job ID: 77161 - DMND

Position Type: Full-time

Location: SanAntonio, TX, other location (Phoenix(AZ), Plano (TX))

Onsite: RTO (5 days per week)

Experience level:

9+ yrs

Job Description:

We are seeking a Technical Lead , Data Engineering with strong hands-on expertise in Snowflake-based cloud data warehousing and modern ELT development using dbt (Core or Cloud), with deep proficiency in advanced SQL, dimensional modeling (Kimball/Data Vault), incremental and snapshot strategies, performance tuning, and cost optimization in Snowflake. The candidate must have experience designing scalable, production-grade ELT pipelines, implementing CI/CD for dbt, integrating orchestration tools, and enforcing data quality through automated testing and observability frameworks. Strong understanding of cloud platforms and security in Snowflake, version control (Git), and DevOps-driven deployment practices is required, along with demonstrated experience leading technical design reviews and mentoring data engineering teams and work in onsite-offshore model mentoring the offshore members to drive delivery.

Pay and Benefits

Pay Range Minimum: $100000 per year

Pay Range Maximum: $121000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated Senior Technical Lead(BY- WMS) to join it in advancing the technological world through innovation and creativity.

Job Title: Senior Technical Lead(BY- WMS)

Job ID: 2817683

Position Type: Full Time/Contract

Location: Hybrid/Remote

Role Overview

WMS – Senior Technical Lead

Core Responsibilities and Skills

The BY WMS Discrete - role is a techno-functional position requiring expertise in both technical development and functional configuration of Blue Yonder (BY) Warehouse Management Systems (WMS).

Key responsibilities include:

WMS Configuration & Customization: Setting up workflows, rules, and system parameters tailored to operational needs.

RF Forms & Page Builders: Developing and customizing RF forms and screen interfaces using .NET and MOCA frameworks.

Integration & APIs: Implementing RESTful and SOAP APIs to integrate BY WMS with Oracle , SAP , and other third-party systems.

Database Management: Proficiency in SQL Query

________________________________________

• Technical Stack: MOCA, Jasper Reports, LexEdit, SQL, Linux commands, FileZilla,
• Platforms: Blue Yonder WMS (Discrete), Oracle Retail Cloud Suite. BY WMS Versions: 2020, 2021, 2022. [JDA WMS.]
• Tools: Jira, ServiceNow, Postman, SQL Developer.
• Soft Skills: Strong analytical thinking, communication, and client-facing capabilities.

Pay and Benefits

Pay Range Minimum: $67,000 per year

Pay Range Maximum: $127,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your

brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.