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Ayude que la comunidad Latino/a/e sea representada.
**This position requires an individual who is Spanish-language proficient at a conversational level.
Individuals who are not Spanish-language proficient are encouraged to apply on our Customer Service Representative job posting.
** NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers.
In this role, you will conduct interviews over the phone with no sales pressure or quotas.
Your work will directly contribute to understanding pressing issues such as: the cost and access to healthcare, the impact of higher education on the labor force, and many other topics that inform social policy.
This position is strictly on-site at the NORC call center.
Employees are required to report to the office daily.
IDEAL CANDIDATE: The ideal candidate for this role: has good communication skills and basic computer knowledge, enjoys speaking with people from diverse backgrounds and professions, is looking for a flexible part-time working schedule, and is available to work evening hours, weeknights and weekends.
RESPONSIBILITIES: Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive.
Administer survey using a pre-written script.
Record survey answers verbatim.
Maintain neutral and objective communication with respondents.
REQUIRED SKILLS: Must be able to read, speak, and write fluently in English and Spanish.
Ability to talk on the phone within close proximity of others in a large and potentially loud call center.
Knowledge of Windows, such as sending email or opening and using a web browser to search for information.
Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously.
At least 18 years of age.
Legally authorized to work in the United States.
SALARY AND BENEFITS: The pay for this position will be $21.68 per hour, which is based on geographic location.
This position is classified as intermittent.
Intermittent staff are eligible for the following benefits: 403(b) Retirement Plan Paid sick leave Paid holidays Paid orientation and training Free counseling and referrals through NORC’s Employee Assistance Program (EAP) Discount programs – like travel and electronics NORC’s Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps.
As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings.
At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
WHO WE ARE: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions.
Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
EEO STATEMENT: NORC is an equal opportunity employer.
NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
Ability to assist in special projects.
What is expected (essential functions): Proficient in ALL phone and work request dispatch responsibilities.
Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
Performs all position appropriate duties as required in a competent, professional, and courteous manner.
Knowledge, skills and abilities: Ability to handle difficult situations; providing conflict resolution if necessary.
Excellent customer service skills.
Ability to read and write in the English language.
Proficiency with the Microsoft Office Suite of software.
Ability to comprehend instructions, correspondence, memos, and other forms of verbal and written communications.
Ability to be successful in a stressful, fast-paced environment.
Education: H.S.
Diploma/GED Equivalent.
Experience: 1+ year experience required.
Responsibilities: Perform routine maintenance such as oil changes, tire rotations, changing filters, or fuses depending on the industry.
Install products, which may include appliances, security systems, or heating and cooling units.
Test installations and provide instructions to clients on proper use of machinery.
Fix defective or broken products, which often involves replacing faulty or worn-out parts.
Use diagnostic tools to identify issues and either fix the problem or order necessary parts for repair.
Responsibilities: Greet and assist customers in person, on the phone, and via email.
Schedule appointments and process payments.
Maintain customer records and handle paperwork.
Support office tasks like filing, data entry, and inventory management.
Address customer inquiries and escalate issues when needed.
Requirements: Previous experience in customer service or admin support.
Strong communication and organizational skills.
Ability to multitask and work in a fast-paced environment.
Proficiency with office software (Word, Excel, etc.).
High school diploma or equivalent (auto industry experience is a plus).
As a Bilingual Account Representative, you’ll play a vital role in helping customers regain control of their auto loan accounts while driving measurable results.
If you’re motivated by performance, thrive in a fast-paced environment, and enjoy turning challenging conversations into positive outcomes, this role offers strong earning potential and long-term growth.
Location: Fort Worth, TX 76137 | Onsite Compensation & Schedule $18.00–$19.00/hr (based on experience) 8-hour shifts scheduled between 7:00 AM – 10:00 PM (start times may include 7am, 8am, 9am, or 1pm) Temp-to-Perm Must be available to work up to 2 Saturdays per month Permanent Hire Benefits $600 Sign-On Bonus Monthly performance bonus opportunities ($350–$400) Overtime available Advancement opportunities within a growing organization Job Details: Contact customers regarding early-stage and delinquent auto loan accounts Negotiate payment arrangements and identify alternative solutions to resolve balances Manage high-volume outbound calls while handling inbound inquiries as needed Provide professional communication via phone, email, and chat Perform skip tracing (locating customers through research tools) to re-establish contact Document all account activity accurately to meet compliance and performance standards Complete timely follow-ups to support resolution goals Requirements: High School Diploma or GED required 1+ year of recent customer service experience (collections or accounts receivable preferred) Bilingual English/Spanish required Equipment & Work Environment High-volume call center environment with performance metrics Extended periods of sitting and phone use Computer-based documentation and account management systems Structured schedule with weekend rotation as needed Legal Notice By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
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- 3:30P Job Description: PATIENT CARE 1.
Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience.
2.
Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.
3.
Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care.
4.
Validates staff members round hourly on all patients by direct observation and patient feedback.
5.
Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.
6.
Conducts rounding of all patients on a daily basis (Monday-Friday.) 7.
Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.
8.
Collaborates with the physician dyad and escalates concerns as appropriate.
9.
Follows up on all patient concerns in a timely manner and provides service recovery as needed.10.
Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.
PATIENT EXPERIENCE 1.
Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration.
2.
Huddles with staff at the start of each shift, identifying high-risk patients who require special attention.
3.
Communicates to nursing leadership concerns or issues identified during huddle and throughout shift.
4.
Initiates service recovery for patients and family members who have concerns and escalates to Associate Director of Nursing/designee and Patient Relations as needed.
5.
Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity.
6.
Considers the patients values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care.
7.
Empowers staff to use evidence-based practices to increase understanding of patients perceptions of care.
8.
Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions QUALITY AND SAFETY 1.
Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice.
2.
Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans.
3.
Fosters a fair and open culture that encourages error and near-miss occurrence reporting.
4.
Leads interdisciplinary quality improvement teams using the principles of high reliability.
5.
Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team.
6.
Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol.
7.
Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation.
8.
Leads staff participation in quality and safety initiatives and mandated compliance measures.
9.
Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained Education Requirements Bachelor of Science with a major in nursing required Masters in nursing or health related field preferred Experience Requirements 3-5 years nursing clinical care with Charge Nurse/Supervisory experience preferred.
Must have relevant clinical competence in area of nursing practice assigned Licensing and Certification Requirements Licensed as a registered nurse with current registration in New York State
EQUIPMENT REQUIRED: Large SUV or pickup truck REQUIRED, (4x4 NOT required, trailer NOT required).
Safety boots, safety glasses, gloves, vest will be provided by company TOP THINGS: Strong coordination abilities, Good computer skills (excel, outlook), Good Driving.
A successful candidate will have demonstrated ability of independently scheduling, organizing, and executing field visits with concurrent projects.
* A suitable candidate will have a demonstrated ability to manage test sample inventories including coordinating delivery, processing, and labeling new samples, performing preliminary inspections, communicating sample status with engineers and stakeholders, tracking on-site materials, and dispositioning of samples.
*The ideal candidate will have basic understanding of electric utility construction processes with an understanding of Client standards and work procedures as a plus.
*The right candidate will have a strong background in supply chain management.
*An Ideal candidate will have a strong background in project and construction management.
*A successful candidate will have an excellent driving record and a current drivers license.
*They will be confident driving large vehicles with long distances.
* A successful candidate will have demonstrated experience providing training.
*Strong oral and written communication skills with a customer focus and a can-do attitude are required.
*The right candidate will participate in a team environment with engineers in brainstorming, troubleshooting, and problem-solving efforts.
Assist in miscellaneous engineering/test projects as necessary Responsibilities Safety: Demonstrate safe working practices at all times.
Strong focus on customer, general public and employee safety in all work practices.
Job Management: Collaborate well with team members and clients to schedule and arrange transportation of materials.
Detail Oriented in the managing test sample inventory Quality Improvement: Identify continuous improvement opportunities within the supply chain process Reporting: Track Samples in SharePoint and Microsoft Excel databases.
Put together simple inspection reports for ATS Failure Analysis Engineers Client Management: Consulting experience is a plus, excellent communication skills (oral and written) are essential.
Successful candidates should work well with others and have a client focus.
Job requires developing and promoting strong client relationships, having a can do attitude and being sensitive to client issues.
Role Responsibilities: Tracking of A-Tags, B-Tags, Forced Outages, and Opportunistic Events o Partner with key client personnel for each operating area to obtain data for component sample selection Collect and Schedule field components o Personal vehicle needs to accommodate sample collection (preferably truck or large SUV, 4x4 not required) o Ability to manage personal workload and communicate effectively with Field Personnel Improve the process for collecting (e.g.
Adjust LC Tag, training, collection points) o Coordinate with ATS and Field Personnel o TD-1957P should be utilized/followed Opportunistic o Training field supervisors on what ATS is looking for o Create a feedback loop from collection results to Field Supervisors o SAP LC long text work with CERT to add/collect components As Needed o Receive and log samples at ATS o Provide testing support as needed o Build a sustainable process for 2026, including establish pickup routes to minimize drive time.
- Remote Inbound Call Center (Remote After Day 1) Location: Detroit, MI (Remote after first day orientation) Schedule: 12:30 PM – 9:00 PM We are hiring Call Center Representatives to support a high-volume inbound call center assisting individuals seeking community services.
In this role, you will answer calls, listen to caller needs, and connect people with available assistance programs.
This role requires strong empathy, patience, and experience working in a high-volume call center queue.
Responsibilities for Call Center Representative Handle ~40 inbound calls per day in a call center queue environment Assist callers with scheduling services such as tax assistance and transportation support Provide information and referrals for community resources Demonstrate patience, empathy, and professionalism with individuals who may be experiencing difficult situations Document call details and update internal systems Requirements for Call Center Representative High School Diploma or GED High-volume inbound call center experience Ability to work 12:30 PM – 9:00 PM shift Ability to work from home after first day orientation Reliable internet connection Ability to pass background check and drug screen (marijuana not tested) Training for Call Center Representative Day 1 Orientation: Onsite in Detroit 3011 W Grand Blvd, Detroit, MI 48202 Arrival at 8:45 AM Week 1 Training: 9:00 AM – 5:00 PM Week 2 Training: Trainer’s schedule (may be 11:00 AM – 7:00 PM or 12:30 PM – 9:00 PM) Work From Home Requirements for Call Center Representative Reliable internet connection Quiet workspace Ability to perform basic troubleshooting with remote IT support Please include an Internet Speed Test screenshot at the bottom of your resume and submit both a Word and PDF version.
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Our Park Services team helps the park shine! You're constantly on the move, leaving areas clean as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you'll be right in the center of the action and help keep everything guest ready.
Pay Starting at $15.00/Hour
Responsibilities:
* Regularly inspecting behind-the-scenes and guest facing areas for cleanliness and safety concerns
* Continuously sweep park's midways and attraction areas using a broom, collecting debris and trash with a dustpan while walking through the assigned section
* Sanitizing and cleaning all park fixtures, including but not limited to: trash receptacles, sinks, toilets, mirrors, stalls, lights, vents, counters, tables, walls and floors within an assigned area
* Engaging with guests by greeting them and addressing any questions and concerns
* Emptying and replacing liners in trash receptacles and restock toiletries as needed
* Transporting waste to designated compactor areas, adhering to the park's waste policies
* Responding promptly to and clean-up of any biohazard or vomit spills using appropriate materials and PPE
* Assisting in other areas of the Park Services Department
* Enforcing all Six Flags New England policies, including health and safety protocols
* Performing other duties as assigned or necessary to support Six Flags New England
Qualifications:
* Friendly, outgoing personality interacting with large groups of people
* Ability to work in an environment as fast-paced as our coasters
* Strong attention to detail
* Ability to complete tasks with little supervision and work independently
* Ability to handle multiple tasks at one time with efficient use of time
* Ability to perform repetitive cleaning duties
* Must be 16 years and older
* Must be able to work in all weather conditions
* Able to wear Personal Protective Equipment
* Willing to work flexible hours, including nights, weekends, and holidays
* Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
* Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026.
Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at or 1-8
Rehire wages vary on seasons of service and job duties.
Responsibilities:Next Steps -
Shortly after applying, you will be contacted regarding process to return for the 2026 season!
Qualifications:Thank you for taking the time to complete this application - our team will reach out to confirm next steps.